Future Experiences: Stress Less

OUR STEP
BACKWARD
Care & treatMent
Upon reflection from our expert
input day we decided to change
course slightly, having gone down
a more patient focussed route rather than
staff. We revisited various aspects of our
project responding to the double diamond
process and applying it to a future working
perspective
staFF
Future Working
Patient
Design Opportunities
01 02
Giving patients empathy whilst
remaining professional in the work
place in a world where there are
less human interactions and more
technology in care and treatment
The communication channel to
strengthen between staff but also to
expand to patients to include them
in decision making.
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