Yumpu Bradford_2021

Care Homes
How to choose a Dementia care home
In most cases, the first step in choosing a care
home for someone with dementia will be to
get an assessment from Adult and Community
Services Department. This will make clear
whether or not they need a place in residential
care or what other options might be available.
Bradford Council Adult Services Access Point
will be able to provide information about
residential care homes and may be able to
assist with finding a suitable home.
Points to consider:
• Location – would the person you’re
looking after prefer to be near family
and friends?
• Are there shops, leisure or educational
facilities in the area?
• What arrangements are there for visitors?
• Can residents come and go as they please?
• Are staff able to help residents go out?
Care home monitoring
About the CQC
The Care Quality Commission (www.cqc.org.
uk) monitor, inspect and regulate services to
make sure they meet fundamental standards of
quality and safety.
Inspection and registration of care services
All care providers have to be registered with
the Care Quality Commission (CQC) this
covers all adult social care, independent
healthcare and the NHS into a single set of
essential standards of quality and safety.
All inspections are unannounced and services
are inspected every year. After an inspection,
the service is given a report of how it rates
against key lines of enquiry.
CQC ask the same five questions of all the
services they inspect.
• Are they safe?
• Are they effective?
• Are they caring?
• Are they responsive to people’s
needs?
• Are they well-led?
You can find a list of service reports on the
CQC website at www.cqc.org.uk
If you have any enquiries, want to register a
concern or a complaint, you can contact the Care
Quality Commission on:
Telephone: 03000 616161
Email: enquiries@cqc.org.uk
Post: The Care Quality Commission, Citygate,
Gallowgate Newcastle upon Tyne NE1 4PA
CQC inspection ratings explained:
Outstanding
The service is performing exceptionally
well.
Good
The service is performing well and
meeting our expectations.
Requires improvement
The service isn’t performing as well as
it should and we have told the service
how it must improve.
Inadequate
The service is performing badly and
we’ve taken action against the person
or organisation that runs it.
By law, care providers have to display the
ratings CQC give them. They must display
them in the places where they provide
care, somewhere that people who use their
services can easily see them.
They must also show their ratings on their
website, if they have one.
Search for care online at www.careandsupport-bradford.co.uk
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