Dental Asia July/August 2021

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Trends The workstation at Illustration Dental Laboratory everyday expense and it’s inevitable that our customers will be constantly worried about their purchase,” he remarked. The team has four IT technicians as well as dentists who act as support too. In fact, Illusion Dental Lab is the only company in India with 30 on-call dentists, making it possible to solve customer issues within two hours. “Because we are based locally, we do not need to bring doctors out to our corporate office. We can provide our clients the needed services in their own clinic,” said Mr Merchant. A KEY DIFFERENTIATOR Illusion Dental Laboratory also has another key differentiator. As a lab, by necessity, there is a need to keep up to date with the latest software and workflows and have deeper understanding of it. Through these hands-on experiences, it places the laboratory in a better position to teach the software and workflow to the clients. In fact, one of the dentists in Mr Merchant’s team would always attend 3Shape webinars and relay the new information back to the other 29 dentists — ensuring the team is always updated. Mr Merchant has also launched his own YouTube channel to share tutorials on digital dentistry which targets the local professionals. “Digital dentistry plays a major role in improving the entire workflow: from clinics to laboratories, especially in growing practices. It is here to stay and it will only grow,” he said. “In fact, it is growing at a faster pace than expected in India. Of course, COVID-19 has been a roadblock but we’re positive that it’ll get back on track.” Although his innovative business model has been successful in driving digital dentistry and his company’s growth in India, Mr Merchant never loses sight of what Illusion Dental Laboratory is all about. He concluded: “Our mission at Illusion Dental Laboratory is to provide only the highest quality dental restorations delivered in a timely fashion with attentive customer service. We strive to provide the perfect blend of technical expertise, personal service, and dependable results. We strongly believe in relationships based on communication and feedback and we take pride in using only the best restorative systems.” DA 18 DENTAL ASIA JULY / AUGUST 2021
3Shape TRIOS Patient engagement you can sense. We’re creating an emotional connection with our patients. Dentist, Chatswood, Australia Boost case acceptance by engaging – even more – with your patients. Together, TRIOS 3D color scans and the TRIOS engagement apps create a perfect opportunity to show patients their unique dentition and help them understand their treatment needs. These visual tools make it easy to personalize patient experiences and address all their concerns. They’ll notice the difference. And you’ll feel the engagement. Explore more at 3Shape.com
Page 1: www.dentalasia.net JULY / AUGUST 20
Page 4: Contents 16 20 28 TRENDS 14 Support
Page 8 and 9: Dental Updates COVID-19 infection r
Page 10 and 11: Dental Updates AG.Live: The 360-deg
Page 12 and 13: Dental Updates Dentsply Sirona excl
Page 14 and 15: Dental Updates FDI World Dental Fed
Page 16 and 17: Trends Dentsply Sirona Academic Edi
Page 18 and 19: Trends Mr Sameer Merchant, chief ex
Page 22 and 23: Under the Spotlight Embracing moder
Page 24 and 25: Under the Spotlight the dental clin
Page 26 and 27: Under the Spotlight Behind every su
Page 28 and 29: Under the Spotlight aesthetics. Loc
Page 30 and 31: Dental Profile Mr Heikki Kyöstilä
Page 32 and 33: Dental Profile GROWING INTO A GROUP
Page 34 and 35: Clinical Feature Achieving predicta
Page 36 and 37: Clinical Feature Anterior implant a
Page 38 and 39: Clinical Feature Osteotomy procedur
Page 40 and 41: Clinical Feature placement (Figs. 3
Page 42 and 43: User Report Effectively remove stai
Page 44 and 45: User Report Fig. 1 Fig. 3 Fig. 5 ir
Page 46 and 47: User Report * Enhancing quality ass
Page 48 and 49: User Report The answers to these po
Page 50 and 51: Behind the Scenes Polishing of dent
Page 52 and 53: Behind the Scenes Fig. 5 Fig. 6 Fig
Page 54 and 55: Behind the Scenes owner of Da Vinci
Page 56 and 57: Behind the Scenes Use of a 3D print
Page 58 and 59: In Depth With Invisalign ® G8 with
Page 60 and 61: In Depth With Compressed air: More
Page 62 and 63: Product Highlights Coltene The fift
Page 64 and 65: Product Highlights Renfert SYMPRO:
Page 66 and 67: Product Highlights Zimmer Biomet De
Page 68 and 69: Giving Back to Society Henry Schein
Page 70 and 71:
Advertisers’ Index COMPANY PAGE 3
Page 72:
DentalCAD 3.0 Galway Explore the in
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Dental Asia July/August 2021

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