Deals on Wheels #469
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DEALS Showcase<br />
A COMMITMENT<br />
Built <strong>on</strong> trust<br />
It was 75 years ago that the fi st Freighter trailer rolled <strong>on</strong>to Australian<br />
roads. This remarkable success story is a testament of Freighter’s<br />
unwavering quality benchmark and reliable customer service<br />
Sym<strong>on</strong>s Clark Logistics has<br />
been committed to Freighter<br />
trailers for over 25 years<br />
24<br />
Sym<strong>on</strong>s Clark logistics<br />
director David Clark<br />
That’s what<br />
draws me<br />
to Freighter: they<br />
look after me<br />
Freighter’s customers are the driving force<br />
behind Freighter’s successful journey<br />
in Australia. One such business is South<br />
Australia-based Sym<strong>on</strong>s Clark Logistics,<br />
currently managed by brothers David and<br />
Ricky Clark.<br />
Speaking with David, the company’s<br />
logistics director, about what has made his<br />
company c<strong>on</strong>tinue to commit to Freighter<br />
trailers 25 years after buying its first, he says:<br />
“Freighter has never given me any grief in 25<br />
years. They have always accommodated in<br />
helping me achieve what I wish to achieve<br />
with my business needs. The quality of what<br />
Freighter makes and the durability of these<br />
trailers is very good.”<br />
Sym<strong>on</strong>s Clark is <strong>on</strong>e of the oldest transport<br />
and logistics businesses in South Australia,<br />
with its roots dating all the way back to 1875.<br />
Passing hands through several generati<strong>on</strong>s<br />
and families, the current business is<br />
operated by David and his s<strong>on</strong> James Clark<br />
al<strong>on</strong>gside Ricky and his s<strong>on</strong> Jas<strong>on</strong> Clark.<br />
With a fleet of over 90 trucks and 176<br />
trailers, the business provides transport, bulk<br />
haulage, c<strong>on</strong>tainer services, warehousing<br />
and distributi<strong>on</strong>, and equipment hire across<br />
the South Australian market, al<strong>on</strong>g with<br />
transport services to major cities al<strong>on</strong>g the<br />
east coast.<br />
“The majority of our trailers are from<br />
MaxiTRANS, made up of Freighter, Hamelex<br />
White and Lusty EMS units,” David explains.<br />
“Our first trailer was a 40ft ri-axle Freighter<br />
trailer and we c<strong>on</strong>tinued to buy the same<br />
model for some years to cart shipping<br />
c<strong>on</strong>tainers. Once B-doubles came in the<br />
market, we started buying those sets and<br />
now we buy Road Trains and AB-triples. We<br />
also have Road Train Dollies, 20ft ipping<br />
Skels and tri-axle tippers.<br />
"We have ordered three new Stag sets of<br />
B-doubles from MaxiTRANS that are coming<br />
later this year.<br />
“Most of our trailers and equipment are<br />
standard models, however, we do have some<br />
custom-built Freighters in our fleet, with<br />
features such as l<strong>on</strong>ger tipper bodies <strong>on</strong> the<br />
A-trailers, tri-axle tipper racks and a custombuilt<br />
Sliding Tipping Skel that we bought<br />
around seven years ago and are still using.<br />
“The design of Freighter trailers is 100 per<br />
cent productive. Our trailers are in use every<br />
day, they do a lot of work but they d<strong>on</strong>’t wear<br />
out. They are very robust and a very good<br />
product. I’ve never really had any issues<br />
with Freighter trailers, which is the reas<strong>on</strong><br />
I c<strong>on</strong>tinue to buy these products. I always<br />
chase quality over price but I have to say that<br />
these trailers are a good price too.<br />
“Since the initial days of our link with<br />
Freighter we have not had any problem<br />
with their sales or customer service. Their<br />
area sales manager Gary Lines, as well<br />
as Mike Baas and Petros Sk<strong>on</strong>dras in the<br />
workshop, are 100 per cent committed to<br />
the product and to Sym<strong>on</strong>s Clark. They’re<br />
very accommodating in helping me design<br />
something specific and to get things through.<br />
“I go with quality, experience and service<br />
and how people look after my business so<br />
I’m not <strong>on</strong>e to change. I’m a bit of a creature of<br />
habit and when I know I’m being looked after.<br />
I’m totally committed towards them as they<br />
are to me. That’s what draws me to Freighter:<br />
they look after me.”