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2022 Inspiration Catalog

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terms<br />

+<br />

conditions<br />

customer service<br />

For additional information or to place an order, our<br />

Customer Service Department can be reached by phone<br />

at 800.828.5260, Monday – Thursday, 8:00am – 5:00pm,<br />

Friday 8:00am – 4:30pm EST, fax 330.828.2108, or email<br />

at shop@pgrahamdunn.com. Orders can also be placed<br />

online at wholesale.pgrahamdunn.com.<br />

minimum order<br />

$250 for Opening Orders, $100 for Reorders.<br />

payment terms<br />

All accounts are initially set up with credit card. AMEX,<br />

VISA, MasterCard, and Discover are accepted.<br />

shipping<br />

FOB Dalton, Ohio 44618. We ship via FEDEX unless<br />

<br />

made with a customer’s collect number. Freight to AK,<br />

HI, PR, and GU will be shipped via the most economical<br />

<br />

3rd party web sales<br />

P. Graham Dunn restricts the sale of our product on<br />

3rd party websites unless otherwise agreed upon in<br />

writing. As such, the sale of P. Graham Dunn product is<br />

prohibited on, but not limited to, the following websites:<br />

Amazon, eBay, Walmart, etc. Violating parties will be<br />

<br />

should violations persist, including, but not limited to,<br />

account termination and/or penalty fees.<br />

return policy<br />

Returns will be accepted within 10 days of receipt of the<br />

order. Customer must call for Return Authorization and<br />

pay return freight. Returned merchandise must be in its<br />

original package and in a saleable condition.<br />

shipping claims<br />

Damages must be reported to P. Graham Dunn within 30<br />

days of receipt. Claims after 30 days will be taken at the<br />

discretion of Customer Service. A replacement or credit<br />

will be issued pending approval from Customer Service.<br />

P. Graham Dunn is responsible for initiating any carrier<br />

damage claims.<br />

IMPORTANT: Retain the damaged items and the interior<br />

and exterior packing cartons. FedEx and UPS will<br />

automatically cancel the claim if original packaging is not<br />

available for the inspector to examine.<br />

Availability and pricing on all items are subject to<br />

<br />

discontinuation at any time without notice.<br />

coast 2 coast<br />

All Coast 2 C <br />

orders cannot be canceled. Due to the customization of<br />

Coast 2 Coast product, these items are nonrefundable<br />

and nonreturnable. P. Graham Dunn has the sole<br />

discretion to refuse any order that is deemed<br />

inappropriate for production, and reserves the right to<br />

reject any artwork, sentiment, or image submitted for<br />

custom product orders.<br />

Coast 2 Coast orders are best placed online, as customers<br />

can view text placements in real time.<br />

Product designs, layouts, and formats are copyright <strong>2022</strong> P. Graham Dunn.

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