MSWA Bulletin Magazine Spring 2021
What is assistive technology and how can it help you? | Good health monitoring practices | Pain and pain management series: Part 2 | Farewell Marcus Stafford
What is assistive technology and how can it help you? | Good health monitoring practices | Pain and pain management series: Part 2 | Farewell Marcus Stafford
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
MEMBER &<br />
CLIENT SERVICES<br />
NICOLA WASHINGTON<br />
GENERAL MANAGER<br />
MEMBER & CLIENT SERVICES<br />
Welcome to the spring<br />
edition of our Member<br />
& Client Services<br />
<strong>Bulletin</strong>… and Christmas<br />
is almost here!<br />
The year is flying by, and we have<br />
been keeping busy with many<br />
exciting projects that are in the<br />
process of being implemented to<br />
deliver improved services to you,<br />
our Clients.<br />
Our Albany Services Centre<br />
and High-Support Accommodation<br />
facility is progressing well. I visited<br />
the site with Andrea Taylor at the<br />
end of September and it really<br />
is looking incredible. The space<br />
is fantastic and is going to be<br />
very special for our Clients to<br />
utilise services.<br />
It will also be a great place to<br />
work. We are already looking for<br />
expressions of interest from the<br />
local community across a number<br />
of roles. It’s a very exciting time<br />
and we are all looking forward<br />
to servicing the Great Southern<br />
region from this wonderful Centre<br />
and providing the much needed<br />
high-support accommodation with<br />
the 10 new units that are being built.<br />
We are also busy with the<br />
implementation of new IT systems<br />
across several of our business areas.<br />
We are upgrading and replacing<br />
our current systems to improve<br />
efficiency and service delivery. Our<br />
aim is to streamline our processes<br />
and improve our communication<br />
for both our staff and Clients to<br />
provide an improved experience<br />
for everyone. Implementations of<br />
these upgrades will continue well<br />
into 2022.<br />
Our Client Forum was held on<br />
15 September and was a great<br />
success. We were very lucky to<br />
have presenters from ECU, Curtin<br />
University and the Perron Institute<br />
who provided great insight into<br />
the latest research and technology.<br />
<strong>MSWA</strong> is very proud to contribute<br />
its largest donation to research<br />
with a record $10 million donated<br />
this year. This funding will continue<br />
to help and assist our partners<br />
with innovative research across<br />
neurological conditions. I would<br />
like to thank the staff involved in<br />
making this event enjoyable and<br />
successful. As always, we welcome<br />
your feedback and would love<br />
to hear from you about this<br />
event. Please email us at<br />
feedback@mswa.org.au<br />
I would like to take this opportunity<br />
to wish a fond farewell to our CEO<br />
Marcus Stafford. Marcus has been<br />
an inspirational leader and has<br />
driven <strong>MSWA</strong> to be the successful<br />
organisation it is today, supporting<br />
people living with neuro conditions<br />
and helping to improve their lives.<br />
Thank you, Marcus, for your fantastic<br />
leadership and friendship – you will<br />
be missed. Enjoy the next chapter<br />
of your life and I hope you get a<br />
chance to improve your golf swing.<br />
Finally... Christmas. Yes, we are<br />
nearly there. The good news is<br />
that we will be holding our Client<br />
and Volunteer Christmas Party on<br />
Thursday, 2 December <strong>2021</strong>. We<br />
missed our party last year, so we are<br />
looking forward to catching up with<br />
everyone and celebrating. Look out<br />
for more information on page 31.<br />
5
Change language