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PRODUCT REVIEW Zivver Secure Email PRODUCT REVIEW PRODUCT REVIEWPRODUCT RE Email is responsible for the majority of data breaches and leaks with human error cited regularly as the main cause. The reasons are manifold and range from misaddressed emails to using CC instead of BCC, and if the message contains confidential information, companies could be violating GDPR compliance and facing hefty fines. This is where Zivver steps in as its Secure Email is a deceptively simple solution that combines machine learning, AI and end-toend encryption to protect outbound email throughout the entire creation and delivery processes. A key feature of Zivver is extreme ease of use as it slips seamlessly into existing working practices with minimal disruption and integrates neatly with Outlook, OWA and Gmail so users only require basic training. Fundamental to Zivver is its business rules as these are applied in real-time to every message during creation and prior to sending. Examples include options to enforce 2FA when sensitive information in the subject, body or attachment is detected, BCC checks and non-recent sharing of confidential information. Zivver detects NHS and credit card numbers in emails and uses checksum algorithms to confirm they are genuine numbers. Rules have three actions where they highlight possible rule breaches, warn users that they should rectify the breach or block them if they don’t. Deployment is, indeed, a simple process and starts by providing organisation and email domain details in your Zivver cloud portal account. Customisation features are extensive and include portal branding and creating personalised notification messages for recipients. Setting up Zivver users is simple, as you can add them manually where they receive an invitation to create a personal account and set up 2FA. Larger organisations can employ Zivver’s SyncTool to synchronise Active Directory and Exchange accounts. Our test users were running Outlook and just needed to download the Zivver Office plug-in. This added a new option to the Outlook menu ribbon where they could log in to their account and, if permitted, access its message control settings. Procedures for creating new Outlook emails are exactly the same but Zivver adds an upper toolbar to the message highlighting actions required by the user. Each new recipient must be verified and methods include sending them an email, providing a one-time access code, applying an organisational code and sending an SMS to a valid mobile number. If sensitive information is detected, the toolbar highlights this and reacts dynamically to changes made to any part of the message. Attachments are scanned when added and a standout feature is Zivver supports file sizes up to 5TB. To open secure emails, recipients simply click the message body link and they are transported to the Zivver portal where they enter their verification details. They don’t require a Zivver account and can receive secure emails and reply to them irrespective of their location or email client. We all know how ineffective standard email recall processes are but Zivver users can confidently recall messages sent in error. Furthermore, if they haven’t been accessed by any recipients prior to withdrawal, Zivver guarantees that potential data leaks have been contained and won’t need reporting. Along with extensive auditing features in the admin portal, users can view all emails from their client, see which recipients opened them and who downloaded attachments. They can also login in to their personal Zivver portal account and view them from there as well. Zivver Secure Email is a simple solution to a major problem that plagues businesses of all sizes. It’s incredibly easy to deploy, requires no changes in working practices and ensures confidential information sent by email is totally secure. NC Product: Secure Email Supplier: Zivver Web site: www.zivver.com Tel: +44 (0)20 3285 6300 18 NETWORKcomputing NOVEMBER/DECEMBER 2021 @NCMagAndAwards WWW.NETWORKCOMPUTING.CO.UK
SECURITY UPDATE A ZERO-TRUST FUTURE FOR A HYBRID WORKING WORLD MICHELE MABILIA AT KYOCERA DOCUMENT SOLUTIONS UK EXPLAINS WHY A HOLISTIC APPROACH TO SECURITY IS THE BEST WAY FORWARD As employees return to offices, what was a largely successful period of remote working for many businesses is now giving way to a hybrid working future. Flexibility for employees is now the norm rather than the exception, which promises to make for happier workforces in the long term. That said, there are still challenges to address. One of these is the need to protect company data and devices from the impact of ransomware attacks, which have become the modus operandi for millions of hackers in the last couple of years. As businesses plan for hybrid working, connected devices such as mobile phones, laptops, desktop computers and printers are often earmarked for close scrutiny in the bid to shore up cybersecurity capabilities. To achieve this, organisations need to take a cautious approach to security, and ensure this is replicated across the entire IT estate. This is where a holistic zero-trust approach has merit. THE CHALLENGE The hybrid working model brings several key challenges for employers, including the need to properly manage BYOD policies and staff using the same devices for work and personal activities, as well as encouraging responsible cyber practices without regular face-to-face interaction. Alongside all of this is the responsibility to ensure that all endpoints - whether remote or office-based - have the right security software in place to prevent attacks. Finally, this has to be done while minimising the impact on productivity. Mobile phones, laptops and printers are often among the first devices mentioned when discussing security risks. There are legitimate reasons for this: these are highly recognisable pieces of home or office equipment, so it is easy to consider these devices as a likely route through which opportunistic hackers could try to gain access to sensitive data. Alongside these, the ubiquity of software such as email or cloud storage means cybercriminals have a huge attack surface to conduct their operations. With so many areas to keep an eye on, a zero-trust approach to IT security makes sense. THE RISK To highlight the current cybersecurity state of play, recent research has found that 92 per cent of UK businesses suffered a cyberattack in the last 12 months, and 78% feel unprepared to deal with current threats. Despite the upsurge in cyberattacks, more than a quarter of UK companies do not consider IT to be ranked within their top three priorities as they plan for the next 12 months. This is concerning when considering the finding that cyberattacks cost nearly one in ten (8%) UK businesses over £1 million. Plenty of work needs to be done across the entire IT estate, as not enough is being done to actively address these issues. Organisations need tools to cover all the bases, including multi-factor authentication to govern access to sensitive data, secure document management systems to ensure information is shared in a safe and compliant manner, and encryption capabilities that reduce the chances of stored data - whether on-premise or in the cloud - being compromised. THE REWARD Adopting a zero-trust framework and applying it across all elements of the IT estate offers a variety of security benefits. Zero-trust presumes all applications and services are malicious and are denied access from connecting until they can be positively verified by their identity attributes. Therefore, this model reduces risk because it closely scrutinises what is on the network and how those assets are communicating. Further, as baselines are created, a zero-trust model reduces risk by eliminating overprovisioned software and services and continuously checking the 'credentials' of all devices - whether they are printers, laptops, desktop computers, mobile phones or any other internet-enabled technology. THE FUTURE Functioning efficiently and safely in a hybrid work environment all boils down to risk management. This means getting better visibility and understanding of the way people work, and by association, the way they interact with business systems and sensitive data. Zero-trust doesn’t have to be a complete change in the business working model or mean that existing security architectures need to be replaced. It simply provides a solution to gain more control within the network, creating an even stronger shield and barrier. It is the way forward for organisations that want to be confident that they have the necessary tools and support to combat evolving threats. NC WWW.NETWORKCOMPUTING.CO.UK @NCMagAndAwards NOVEMBER/DECEMBER 2021 NETWORKcomputing 19
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NC Nov-Dec 2021

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