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Relaunch Investment Suitability

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The following table provides an overview of the deficiencies<br />

detected by FINMA as well as the proposed courses of action.<br />

Deficiencies and proposed actions at a glance<br />

Topic Problem Action Explanations<br />

1 Prospectus and<br />

information<br />

requirements<br />

2 Conduct at the<br />

point of sale<br />

(POS)<br />

3 Documentation<br />

at the POS<br />

4 Client<br />

segmentation<br />

5 Financial service<br />

providers not<br />

subject to<br />

prudential<br />

supervision<br />

6 Foreign financial<br />

products<br />

7 Dispute<br />

resolution<br />

• non-uniform prospectus<br />

publication obligations<br />

• inadequate risk disclosure<br />

• lack of clarity<br />

inadequate<br />

codes of conduct<br />

extension of prospectus and<br />

information requirements to<br />

product level<br />

strengthened, uniform<br />

codes of conduct<br />

lack of transparency extended documentation<br />

requirements<br />

deficient product-neutral<br />

client segmentation<br />

targeted emphasis on<br />

retail clients<br />

inconsistent supervision compulsory registration<br />

and codes of conduct<br />

incoherent regulations strengthened regulation<br />

of cross-border sales<br />

more difficult enforcement of<br />

private clients’ claims<br />

creation of an<br />

ombudsman<br />

8 Ernst & Young <strong>Relaunch</strong> <strong>Investment</strong> <strong>Suitability</strong><br />

• coherent, preferably product-neutral,<br />

prospectus publication obligations<br />

• standardized, product-neutral<br />

information for packaged financial<br />

products<br />

• coherent obligation to obtain information<br />

including information regarding<br />

investment objectives, financial situation,<br />

investors’ appetite for risk and determining<br />

whether a product is suitable/appropriate<br />

• obligation to provide information<br />

regarding conflict of interests and fees<br />

• clarification of products and investment<br />

strategies as well as costs and taxes<br />

• this could involve an obligation to<br />

document the risk profile and the creation<br />

of a standardized protocol for investment<br />

advise and sales dialogs<br />

• significantly reduced requirements<br />

for qualified clients<br />

• possible client choice (“opt in”/“opt out”)<br />

• division of financial service providers<br />

as regards scope of supervision<br />

• requirements for appropriate educational<br />

background and professional experience<br />

• recording of cross-border “cold calling” to<br />

Switzerland from abroad<br />

• licensing requirement for cross-border<br />

advertising in Switzerland for public<br />

deposits<br />

• no expensive court cases<br />

• competence to decide disputes and the<br />

possibility of collective litigation for<br />

equivalent cases is conceivable

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