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Parkdean Resorts <strong>Brand</strong> <strong>Risks</strong><br />
Auto-fails for risks affecting the brand<br />
Department<br />
<strong>Brand</strong> Risk<br />
Reference<br />
Category<br />
Frequency<br />
Accountable<br />
HODS<br />
Question<br />
Red (Critical)<br />
FAIL<br />
Amber (Major)<br />
Improvement required<br />
Green<br />
PASS<br />
1<br />
Driving<br />
Department<br />
Audit Only<br />
All Visits<br />
S&L<br />
AEM<br />
Complex<br />
Maintenance<br />
Housekeeping<br />
OGEM, OEM, GEM<br />
HHS<br />
Admin<br />
Are vehicles driven by team within the<br />
current audit on park being driven in a<br />
safe manner and seatbelts been worn<br />
for all journeys?<br />
Are vehicles on park within all other<br />
departments being driven in a safe<br />
manner and seatbelts been worn for all<br />
journeys?<br />
Careless and/or dangerous driving on park<br />
by team within the audited department<br />
Vehicle's being used by the audited<br />
department, not in road worthy condition<br />
e.g. bald tyre, smashed windscreen<br />
Careless and/or dangerous driving on park<br />
by all other departments<br />
Vehicle's being used by all other<br />
departments not in road worthy condition<br />
e.g. bald tyre, smashed windscreen<br />
Team within the audited department,<br />
Driving without seatbelts (with vehicles that Safe driving by audited department<br />
have seat belts)<br />
Team from another department, Driving<br />
without seatbelts (with vehicles that have<br />
seat belts)<br />
Safe driving by all other departments<br />
2<br />
Fire Safety -<br />
Alarms<br />
Department<br />
Audit Only<br />
All Visits<br />
SL<br />
AEM<br />
Complex<br />
Maintenance<br />
Housekeeping<br />
OGEM, OEM, GEM<br />
HHS<br />
Admin<br />
Are fire alarm panel systems<br />
operational and covering all areas<br />
within the audited department?<br />
Are fire alarm panel systems<br />
operational and covering all areas<br />
within all other alarm panels?<br />
Fire alarm panel not working or disabled,<br />
without alternate plans in place in the<br />
department being audited<br />
Fire alarm panel not working- alternate<br />
plans in place and agreed for department<br />
being audited. For maximum of 7 days.<br />
Fire alarm panel not working or disabled, Fire alarm panel not working- alternate<br />
without alternate plans in place for all other plans in place and agreed. For maximum of<br />
alarm panels<br />
7 days.<br />
Fire alarm in working orderfor the<br />
department being audited.<br />
Fire alarm in working order<br />
3<br />
Gas - Contractor<br />
Approval<br />
Department<br />
Audit Only<br />
All Visits<br />
SL<br />
AEM<br />
Complex<br />
Maintenance<br />
Housekeeping<br />
OGEM, OEM, GEM<br />
HHS<br />
Admin<br />
Is work on gas systems carried out by a<br />
PDR approved Gas Contractor within<br />
the audited department?<br />
Is work on gas systems carried out by a<br />
PDR approved Gas Contractor within all<br />
other departments?<br />
Unapproved gas contractor(s) working in<br />
the audited department<br />
Unapproved gas contractor(s) working in all<br />
other departments<br />
Approved gas contractor(s) working in<br />
the audited department<br />
Approved gas contractor(s) working in<br />
all other departments<br />
Generic <strong>Brand</strong> <strong>Risks</strong><br />
4<br />
Gas - Commercial<br />
Appliances<br />
Department<br />
Audit Only<br />
All Visits<br />
SL<br />
AEM<br />
Complex<br />
Maintenance<br />
Housekeeping<br />
OGEM, OEM, GEM<br />
HHS<br />
Admin<br />
Do all commercial gas appliances within<br />
the audit department (e.g. pool/tourer<br />
block boilers, catering appliances etc.)<br />
have a current safety certificate?<br />
Do all commercial gas appliances<br />
outside of the audit scope (e.g.<br />
pool/tourer block boilers, catering<br />
appliances etc.) have a current safety<br />
certificate?<br />
Any commercial gas appliances within the<br />
audited department without a current<br />
service/safety certificate or; unsafe and still<br />
in use with no remedial works in place<br />
Any commercial gas appliances on the rest<br />
of the park without a current service/safety<br />
certificate or; unsafe and still in use with no<br />
remedial works in place<br />
Service/safety gas inspection complete but<br />
no documentation available to review for<br />
boilers within the audited department<br />
Service/safety gas inspection complete but<br />
no documentation available to review for all<br />
other departments on park<br />
All gas commercial appliances within the<br />
audited department have a current<br />
service/safety certificate which is 'safe<br />
for use'; or 'if unsafe', system not in use<br />
and isolated<br />
All gas commercial appliances outside of<br />
the audit scope have a current<br />
service/safety certificate which is 'safe<br />
for use'; or 'if unsafe', system not in use<br />
and isolated<br />
5<br />
Imminent danger<br />
Department<br />
Audit Only<br />
All Visits<br />
SL<br />
AEM<br />
Complex<br />
Maintenance<br />
Housekeeping<br />
OGEM, OEM, GEM<br />
HHS<br />
Admin<br />
Are there any Critical or Serious Issues<br />
that require immediate intervention to<br />
ensure safety within the audited<br />
department?<br />
Are there any Critical or Serious Issues<br />
that require immediate intervention to<br />
ensure safety outside of the audited<br />
department?<br />
Critical / serious issue within audited<br />
department<br />
Critical / serious issue outside of audited<br />
department<br />
No immediate issues identified within<br />
audited department<br />
No immediate issues identified outside<br />
audited department<br />
6<br />
Records<br />
Department<br />
Audit Only<br />
All Visits<br />
SL<br />
AEM<br />
Complex<br />
Maintenance<br />
Housekeeping<br />
OGEM, OEM, GEM<br />
HHS<br />
Admin<br />
Is there any evidence to suggest the<br />
Falsification of records within audited<br />
falsification of digital and/or paper<br />
department<br />
records within the audited department?<br />
Is there any evidence to suggest the<br />
falsification of digital and/or paper<br />
records outside of the audited<br />
department?<br />
Falsification of records outside of audited<br />
department<br />
Accurate records within audited<br />
department<br />
Accurate records outside of audited<br />
department<br />
7<br />
COVID-19<br />
Department<br />
Audit Only<br />
All Visits<br />
SL<br />
AEM<br />
Complex<br />
Maintenance<br />
Housekeeping<br />
OGEM, OEM, GEM<br />
HHS<br />
Admin<br />
Is there any evidence to suggest<br />
disregard for COVID controls in<br />
departments within the audited<br />
department?<br />
Is there any evidence to suggest<br />
disregard for COVID controls in<br />
departments outside of the audited<br />
department?<br />
Blatant disregard for COVID within the<br />
audited department<br />
Blatant disregard for COVID controls in<br />
departments outside of the audited<br />
department<br />
COVID controls in place within the<br />
audited department<br />
COVID controls in place in departments<br />
outside of the audited department<br />
“It takes leadership to improve safety”
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