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Brand Risks 2022 Poster - FINAL

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Parkdean Resorts<br />

<strong>Brand</strong> <strong>Risks</strong><br />

Overview<br />

Home of<br />

<strong>Brand</strong> Risk<br />

Frequency<br />

Checked<br />

<strong>Brand</strong> Risk<br />

Reference<br />

Generic <strong>Brand</strong> <strong>Risks</strong><br />

Every Audit<br />

Sports and Leisure / AEM Complex Maintenance Admin<br />

Every Audit<br />

Department<br />

Audit Only<br />

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42<br />

Every Audit<br />

Every Audit<br />

Department<br />

Audit Only<br />

Every Audit<br />

OGEM /<br />

OEM /<br />

GEM<br />

Every<br />

Audit<br />

Audit<br />

<strong>Brand</strong> Risk Question<br />

Driving<br />

Fire Safety - Alarms<br />

Gas - Contractor Approval<br />

Gas - Commercial Appliances<br />

Imminent danger<br />

Falsification of Records<br />

COVID-19<br />

Chlorine Gas -<br />

Segregation<br />

Chlorine Gas -<br />

Dosing Controller flow sensor<br />

Chlorine Gas -<br />

Hot tubs chemicals<br />

Drowning -<br />

Lifeguard Training<br />

Drowning -<br />

Lifeguard Positions<br />

Drowning -<br />

Bather Load<br />

Pool Diary System<br />

High Rope<br />

Clip + Climb<br />

Outdoor Inflatables<br />

(Excl those that are not<br />

climbed on<br />

e.g. Hover Archery)<br />

Child Safety -<br />

Playground<br />

Sports and Leisure<br />

Activity Sessions<br />

Availability of Hot Water<br />

Temperature Control -<br />

Danger Zone<br />

Pest activity<br />

Allergy - Information<br />

Available and Accurate<br />

Allergy - Take, Make, Serve<br />

Out of Date Food<br />

Food Diary System<br />

Extraction<br />

Pre - Packed for Direct Sale<br />

Moving of Caravans<br />

Siting of Caravans<br />

Erosion<br />

Asbestos - Condition<br />

Borehole<br />

Gas -<br />

Compound and Bulk<br />

Waste Water<br />

Treatment Plant<br />

Gas -<br />

Vacant Caps<br />

Electricity<br />

Legionella<br />

Fire Safety - FRA<br />

Asbestos - Documenation<br />

Gas - Qualification<br />

Gas - Landlord Certification<br />

Sports and Leisure<br />

Activities Experience Manager<br />

Complex<br />

Maintenance<br />

Security<br />

Housekeeping<br />

OGEM / GEM / OEM<br />

Admin<br />

Holiday Home Sales


Parkdean Resorts <strong>Brand</strong> <strong>Risks</strong><br />

Auto-fails for risks affecting the brand<br />

Department<br />

<strong>Brand</strong> Risk<br />

Reference<br />

Category<br />

Frequency<br />

Accountable<br />

HODS<br />

Question<br />

Red (Critical)<br />

FAIL<br />

Amber (Major)<br />

Improvement required<br />

Green<br />

PASS<br />

1<br />

Driving<br />

Department<br />

Audit Only<br />

All Visits<br />

S&L<br />

AEM<br />

Complex<br />

Maintenance<br />

Housekeeping<br />

OGEM, OEM, GEM<br />

HHS<br />

Admin<br />

Are vehicles driven by team within the<br />

current audit on park being driven in a<br />

safe manner and seatbelts been worn<br />

for all journeys?<br />

Are vehicles on park within all other<br />

departments being driven in a safe<br />

manner and seatbelts been worn for all<br />

journeys?<br />

Careless and/or dangerous driving on park<br />

by team within the audited department<br />

Vehicle's being used by the audited<br />

department, not in road worthy condition<br />

e.g. bald tyre, smashed windscreen<br />

Careless and/or dangerous driving on park<br />

by all other departments<br />

Vehicle's being used by all other<br />

departments not in road worthy condition<br />

e.g. bald tyre, smashed windscreen<br />

Team within the audited department,<br />

Driving without seatbelts (with vehicles that Safe driving by audited department<br />

have seat belts)<br />

Team from another department, Driving<br />

without seatbelts (with vehicles that have<br />

seat belts)<br />

Safe driving by all other departments<br />

2<br />

Fire Safety -<br />

Alarms<br />

Department<br />

Audit Only<br />

All Visits<br />

SL<br />

AEM<br />

Complex<br />

Maintenance<br />

Housekeeping<br />

OGEM, OEM, GEM<br />

HHS<br />

Admin<br />

Are fire alarm panel systems<br />

operational and covering all areas<br />

within the audited department?<br />

Are fire alarm panel systems<br />

operational and covering all areas<br />

within all other alarm panels?<br />

Fire alarm panel not working or disabled,<br />

without alternate plans in place in the<br />

department being audited<br />

Fire alarm panel not working- alternate<br />

plans in place and agreed for department<br />

being audited. For maximum of 7 days.<br />

Fire alarm panel not working or disabled, Fire alarm panel not working- alternate<br />

without alternate plans in place for all other plans in place and agreed. For maximum of<br />

alarm panels<br />

7 days.<br />

Fire alarm in working orderfor the<br />

department being audited.<br />

Fire alarm in working order<br />

3<br />

Gas - Contractor<br />

Approval<br />

Department<br />

Audit Only<br />

All Visits<br />

SL<br />

AEM<br />

Complex<br />

Maintenance<br />

Housekeeping<br />

OGEM, OEM, GEM<br />

HHS<br />

Admin<br />

Is work on gas systems carried out by a<br />

PDR approved Gas Contractor within<br />

the audited department?<br />

Is work on gas systems carried out by a<br />

PDR approved Gas Contractor within all<br />

other departments?<br />

Unapproved gas contractor(s) working in<br />

the audited department<br />

Unapproved gas contractor(s) working in all<br />

other departments<br />

Approved gas contractor(s) working in<br />

the audited department<br />

Approved gas contractor(s) working in<br />

all other departments<br />

Generic <strong>Brand</strong> <strong>Risks</strong><br />

4<br />

Gas - Commercial<br />

Appliances<br />

Department<br />

Audit Only<br />

All Visits<br />

SL<br />

AEM<br />

Complex<br />

Maintenance<br />

Housekeeping<br />

OGEM, OEM, GEM<br />

HHS<br />

Admin<br />

Do all commercial gas appliances within<br />

the audit department (e.g. pool/tourer<br />

block boilers, catering appliances etc.)<br />

have a current safety certificate?<br />

Do all commercial gas appliances<br />

outside of the audit scope (e.g.<br />

pool/tourer block boilers, catering<br />

appliances etc.) have a current safety<br />

certificate?<br />

Any commercial gas appliances within the<br />

audited department without a current<br />

service/safety certificate or; unsafe and still<br />

in use with no remedial works in place<br />

Any commercial gas appliances on the rest<br />

of the park without a current service/safety<br />

certificate or; unsafe and still in use with no<br />

remedial works in place<br />

Service/safety gas inspection complete but<br />

no documentation available to review for<br />

boilers within the audited department<br />

Service/safety gas inspection complete but<br />

no documentation available to review for all<br />

other departments on park<br />

All gas commercial appliances within the<br />

audited department have a current<br />

service/safety certificate which is 'safe<br />

for use'; or 'if unsafe', system not in use<br />

and isolated<br />

All gas commercial appliances outside of<br />

the audit scope have a current<br />

service/safety certificate which is 'safe<br />

for use'; or 'if unsafe', system not in use<br />

and isolated<br />

5<br />

Imminent danger<br />

Department<br />

Audit Only<br />

All Visits<br />

SL<br />

AEM<br />

Complex<br />

Maintenance<br />

Housekeeping<br />

OGEM, OEM, GEM<br />

HHS<br />

Admin<br />

Are there any Critical or Serious Issues<br />

that require immediate intervention to<br />

ensure safety within the audited<br />

department?<br />

Are there any Critical or Serious Issues<br />

that require immediate intervention to<br />

ensure safety outside of the audited<br />

department?<br />

Critical / serious issue within audited<br />

department<br />

Critical / serious issue outside of audited<br />

department<br />

No immediate issues identified within<br />

audited department<br />

No immediate issues identified outside<br />

audited department<br />

6<br />

Records<br />

Department<br />

Audit Only<br />

All Visits<br />

SL<br />

AEM<br />

Complex<br />

Maintenance<br />

Housekeeping<br />

OGEM, OEM, GEM<br />

HHS<br />

Admin<br />

Is there any evidence to suggest the<br />

Falsification of records within audited<br />

falsification of digital and/or paper<br />

department<br />

records within the audited department?<br />

Is there any evidence to suggest the<br />

falsification of digital and/or paper<br />

records outside of the audited<br />

department?<br />

Falsification of records outside of audited<br />

department<br />

Accurate records within audited<br />

department<br />

Accurate records outside of audited<br />

department<br />

7<br />

COVID-19<br />

Department<br />

Audit Only<br />

All Visits<br />

SL<br />

AEM<br />

Complex<br />

Maintenance<br />

Housekeeping<br />

OGEM, OEM, GEM<br />

HHS<br />

Admin<br />

Is there any evidence to suggest<br />

disregard for COVID controls in<br />

departments within the audited<br />

department?<br />

Is there any evidence to suggest<br />

disregard for COVID controls in<br />

departments outside of the audited<br />

department?<br />

Blatant disregard for COVID within the<br />

audited department<br />

Blatant disregard for COVID controls in<br />

departments outside of the audited<br />

department<br />

COVID controls in place within the<br />

audited department<br />

COVID controls in place in departments<br />

outside of the audited department<br />

“It takes leadership to improve safety”


Department<br />

<strong>Brand</strong> Risk<br />

Reference<br />

Category<br />

Frequency<br />

Accountable<br />

HODS<br />

Question<br />

Red (Critical)<br />

FAIL<br />

Amber (Major)<br />

Improvement required<br />

Green<br />

PASS<br />

Is the storage of acids and chlorine<br />

separate and of adequate distance<br />

apart to prevent accidental combination<br />

of the chemicals?<br />

8<br />

Chlorine Gas -<br />

Segregation<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

(Separation between day tanks can be<br />

achieved through the use of a<br />

partitioning wall. This wall must be<br />

none permeable and extend to above<br />

the top of the dosing pump, dosing<br />

pumps must also not be positioned<br />

above an alternate chemical day tank)<br />

No physical separation between storage of<br />

chlorine and acid product to prevent<br />

contamination<br />

Dosing pumps and injection points directly<br />

above alternate chemical day tank<br />

Separation between chlorine and acid<br />

9<br />

Chlorine Gas -<br />

Dosing Controller<br />

flow sensor<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

Is the flow sensor fully operational?<br />

Flow sensor fully operational:<br />

*float check operational - not glued or<br />

lodged in position<br />

*float sensor not by passed<br />

Non-operational flow sensor or tampered<br />

flow sensor and no management in place<br />

Hand dosing taking place for more than 4<br />

days.<br />

Management system in place, hand dosing<br />

for a maximum of 4 days due to failed flow<br />

sensor<br />

Fully operational flow sensor or pool<br />

closed<br />

10<br />

Chlorine Gas -<br />

Hot tubs<br />

chemicals<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

Are chemicals for hot tubs stored in a<br />

secured area that guests cannot access<br />

and suitably bunded?<br />

Hot tub chemicals not stored securely<br />

inclusive of bunding of liquid chemicals.<br />

Hot tub chemicals are stored in a suitably<br />

secured environment but are not stored<br />

correctly.<br />

Hot tub chemicals are stored in a secure<br />

area and in accordance with storage<br />

guidelines.<br />

11<br />

Drowning -<br />

Lifeguard<br />

Training<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

Are duty lifeguards trained to RLSS<br />

National Pool Lifeguard Qualification<br />

(NPLQ) STA Pool Lifeguard Qualification<br />

National Rescue Standard (NaRS) or<br />

Highfield HABC Level 2 Award in Pool<br />

Lifeguarding?<br />

Unqualified lifeguard working or has<br />

exceeded 2 month grace period<br />

Qualified lifeguard working but not<br />

attended regular ongoing training<br />

Qualified lifeguards working and<br />

attended ongoing training<br />

Sports & Leisure, AEM<br />

12<br />

13<br />

14<br />

Drowning -<br />

Lifeguard<br />

Positions<br />

Drowning -<br />

Bather Load<br />

Pool Diary<br />

System<br />

All Visits<br />

All Visits<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

AEM<br />

Sports and Leisure<br />

AEM<br />

Sports and Leisure<br />

Are lifeguard positions implemented as<br />

per NOP (Normal Operating Plan)?<br />

Are bather numbers above the<br />

permitted number in the NOP?<br />

Is the pool diary tablet operational?<br />

Lifeguards not in the correct positions or<br />

not supervising the zones or bathers in the<br />

pool hall with no lifeguard on poolside.<br />

Maximum bather load breached and no<br />

reaction response from lifeguard team<br />

No system being used to document ongoing<br />

safety checks i.e. tablet non functional and<br />

back up system not implemented<br />

Paper system implemented due to failure of<br />

tablet but logs not being uploaded.<br />

Lifeguards in correct positions and<br />

supervising or communicating vital<br />

information with bather and no lapse in<br />

supervision of lifeguard zone<br />

At or below bather load<br />

Tablet system in place and operational<br />

or Tablet system non operational but<br />

back up system implemented and action<br />

plan in place to rectify tablet issues.<br />

15<br />

High Rope<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

Are there two team members rota'd on<br />

to manage the high ropes course?<br />

Only 1 trained team member available on<br />

duty to operate the high ropes<br />

course/undertake rescue<br />

2 trained team members available on park Minimum of 1 suitably trained team<br />

however second suitably qualified team member at the high ropes and a 2nd<br />

member not available within 5 minutes to suitably trained team member available<br />

attend course to support participant rescue. to respond in under 5 minutes.<br />

16<br />

Clip + Climb<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

Is the Clip and Climb supervised to a<br />

maximum of 1:12 ratio by a qualified<br />

instructor?<br />

Unsupervised wall and people climbing<br />

1:12 supervision ratio and qualified<br />

instructor<br />

17<br />

Outdoor<br />

Inflatables<br />

(Excl those that<br />

are not climbed<br />

on e.g. Hover<br />

Archery)<br />

All Visits<br />

AEM<br />

Sports and Leisure<br />

Is the Outdoor Inflatable tied down<br />

correctly ensuring that all tie down<br />

loops (low and high) have been used<br />

that are available on the outdoor<br />

inflatable and not being used in high<br />

winds?<br />

Outdoor inflatable seen not tied down<br />

utilising all available tie down points or unit<br />

being used that has below 6 tie down points<br />

being used or<br />

Unit being used in high winds (above<br />

24mph) or<br />

No operational anemometer on park or<br />

Outdoor inflatable tied down however not<br />

suitably manned to ensure that maximum<br />

user numbers are enforced or<br />

Unit being used in high winds (between 19<br />

and 24 mph) and additional wind checks not<br />

being done.<br />

Outdoor inflatable being used in<br />

accordance with company guidance<br />

utilising all tie down points available on<br />

the unit and being supervised and in<br />

suitable weather conditions.<br />

Wind speeds not being checked and/or<br />

recorded<br />

18<br />

Child Safety -<br />

Playground<br />

Audit only<br />

AEM<br />

Sports and Leisure<br />

Have all HIGH RISK (red) actions from<br />

the play park inspection(s) been<br />

rectified or the equipment put out of<br />

use?<br />

Red actions on play inspection company<br />

annual audit and equipment in use<br />

Red actions completed or not in use on<br />

play inspection company annual audit<br />

19<br />

Sports and<br />

Leisure Activity<br />

Sessions<br />

Audit Only<br />

AEM<br />

Sports and Leisure<br />

Are Sports and Leisure activities seen<br />

being run in a safe manner?<br />

Sport and Leisure activity session being<br />

undertaken in a dangerous manner<br />

Sports and Leisure activity being<br />

undertaken in a safe manner<br />

“It takes leadership to improve safety”


Department<br />

<strong>Brand</strong> Risk<br />

Reference<br />

Category<br />

Frequency<br />

Accountable<br />

HODS<br />

Question<br />

Red (Critical)<br />

FAIL<br />

Amber (Major)<br />

Improvement required<br />

Green<br />

PASS<br />

20<br />

Availability of Hot<br />

Water<br />

All Visits<br />

Complex Manager<br />

Is hot water available in the Kitchen for<br />

food preparation, washing dishes and<br />

personal hygiene?<br />

No hot water in the kitchen for hand<br />

No hot water in the kitchen for hand<br />

washing; or<br />

washing and suitable temporary measures<br />

Not following the contingency plan; or<br />

in place as per contingency plan and less<br />

Suitable temporary measures in place as per<br />

than 48 hours<br />

contingency plan for longer than 48 hours<br />

Hot water available<br />

21<br />

Temperature<br />

Control - Danger<br />

Zone<br />

All Visits<br />

Complex Manager<br />

All temperature controls in place and in<br />

line with the company systems?<br />

Significant temperature abuse with no<br />

contingency plan in place<br />

Many foods left out of temperature,<br />

inclusive of the buffet and freezer, and not<br />

within the permitted limits<br />

Good temperature control in line with<br />

company systems<br />

22<br />

Pest activity All Visits Complex Manager<br />

Is there any evidence of pest activity in<br />

food areas?<br />

Evidence of food pest activity in food areas<br />

e.g. sightings, droppings etc.; or<br />

Pest activity reported and no contingency<br />

plan in place or being followed.<br />

Pest activity reported in food areas and no<br />

activity found and contingency plan being<br />

followed / actioned<br />

Pest-free<br />

Complex<br />

23<br />

Allergy -<br />

Information<br />

Available and<br />

Accurate<br />

All Visits<br />

Complex Manager<br />

Is the allergy information only available<br />

in digital format & is it accurate to each<br />

food outlet?<br />

Allergy information not available in digital<br />

format,<br />

And / Or<br />

Inaccurate for the food outlet. Team<br />

Member unable to provide or access<br />

allergen information.<br />

And / Or<br />

Allergen information inaccurate due to<br />

unapproved / incorrect ingredients used.<br />

Allergy information available, accurate<br />

& appropriate to menu & food outlet.<br />

24<br />

Allergy - Take,<br />

Make, Serve<br />

All Visits<br />

Complex Manager<br />

Are foods prepared in line with the safe Whilst Taking, Making or Serving an order<br />

allergy procedure of Take, Make, Serve? the safe allergy procedure wasn’t followed.<br />

Allergy order Taken, Made and Served<br />

following the safe allergy procedure.<br />

25<br />

Out of Date Food All Visits Complex Manager Are all foods sampled in date?<br />

One or more manufacturer's use-by dates<br />

expired<br />

Trend of expired best before dates, inclusive<br />

of own date labels. i.e. more than one food All food in date<br />

or lots of one food type<br />

26<br />

Food Diary<br />

System<br />

All Visits<br />

Complex Manager<br />

Is the Food Diary tablet operational and<br />

in use?<br />

No system being used to document ongoing<br />

safety checks i.e. tablet non functional and<br />

back up system not implemented<br />

Paper system implemented due to failure of<br />

tablet<br />

Trail system in place and operational<br />

27<br />

Extraction All Visits Complex Manager<br />

Is the extraction in the kitchen<br />

operational with no missing filters<br />

during use?<br />

Ventilation non-operational and cooking<br />

Cooking with missing filters<br />

Extraction in operational condition<br />

during use<br />

28<br />

Pre - Packed for<br />

Direct Sale<br />

All Visits<br />

Complex Manager<br />

Are there any products that are<br />

classified as Pre Packed for Direct Sale<br />

(PPDS) but have not been labelled?<br />

Unlabelled Pre-Packed for Direct Sale<br />

Pre-Packed for Direct Sale labelled<br />

correctly<br />

“It takes leadership to improve safety”


Department<br />

<strong>Brand</strong> Risk<br />

Reference<br />

Category<br />

Frequency<br />

Accountable<br />

HODS<br />

Question<br />

Red (Critical)<br />

FAIL<br />

Amber (Major)<br />

Improvement required<br />

Green<br />

PASS<br />

29<br />

Moving of<br />

Caravans<br />

All Visits<br />

Maintenance<br />

Manager<br />

Is Caravan Moving being completed to<br />

the correct company standard?<br />

Less than three trained people; or<br />

people not in the correct position; or<br />

people not having access to radio/phone<br />

communication; or<br />

not wearing PPE (steel toe caps, high vis,<br />

armband showing ID)<br />

Minimum of three trained people,<br />

wearing PPE inclusive of armband,<br />

using radio/telephone communication<br />

to site caravan<br />

30<br />

Siting of Caravans<br />

All Visits<br />

Maintenance<br />

Manager<br />

Are caravans being sited in accordance<br />

with company standard?<br />

(Maintenance Audit - Check last 10<br />

sited.<br />

All other audits check any sited units<br />

during audit only)<br />

Incorrect spacing; or<br />

Body under chassis whilst only held by jack;<br />

or<br />

Not wearing PPE (bump cap, steel toe caps<br />

boots, high vis, armband showing ID)<br />

Correctly sited ensuring spacing<br />

requirements are correct; and<br />

Unit is choked, supports are down &<br />

units are chained to 4 corners once<br />

blocks are in place; and<br />

PPE is being worn<br />

31<br />

Erosion<br />

All Visits<br />

Maintenance<br />

Manager<br />

Is the Erosion plan on park being<br />

managed to ensure the agreed<br />

Enforcement distance specification is<br />

being adhered to?<br />

Occupied caravan (excluding decking) is<br />

positioned breaching the parks agreed<br />

Enforcement agency distance specification;<br />

or<br />

Unoccupied caravan is positioned breaching<br />

the parks agreed Enforcement agency<br />

distance specification & no advisory signage<br />

in place<br />

Unoccupied caravan positioned breaching<br />

the parks agreed Enforcement agency<br />

distance specification with advisory signage<br />

in place.<br />

Caravans positioned at Park within<br />

agreed Enforcement agency distance<br />

specification<br />

32<br />

Asbestos -<br />

Condition<br />

All Visits<br />

Maintenance<br />

Manager<br />

Is Asbestos all intact and undamaged on<br />

the Park?<br />

Damaged asbestos unmanaged<br />

Damaged asbestos has been cordoned off<br />

and contractor contacted and committed to No damaged asbestos<br />

visiting within 48 hours<br />

33<br />

Borehole<br />

All visits<br />

Maintenance<br />

Manager<br />

Are the Borehole records kept up to<br />

date and within parameter?<br />

No records available; or<br />

No action taken where records show<br />

readings are out of parameter.<br />

Sample taken from the incorrect locations<br />

Up to date records available and<br />

documented appropriate action taken<br />

and sample taken from the correct<br />

location.<br />

Maintenance<br />

34<br />

Gas -<br />

Compound and<br />

Bulk<br />

All Visits<br />

Maintenance<br />

Manager<br />

Are the gas compounds clearly laid out,<br />

secure and clear of combustible items?<br />

Gas compound and/or bulk not clearly laid<br />

out; or<br />

Considerable amount and/or highly<br />

combustible materials within vicinity; or<br />

Cylinder compound unlocked at any time;<br />

or<br />

Bulk compound unlocked and anti-tamper<br />

hood unlocked<br />

Gates unlocked on Bulk Compound but Anti<br />

tamper hood locked.<br />

Gas compound and/or bulk clearly laid<br />

out; and<br />

No considerable amount and/or highly<br />

combustible materials nearby; and<br />

Locked at all times<br />

35<br />

36<br />

Waste Water<br />

Treatment Plant<br />

Gas -<br />

Vacant Caps<br />

All Visits<br />

All Visits<br />

Maintenance<br />

Manager<br />

Maintenance<br />

Manager<br />

Is the Waste Water Treatment Plant<br />

(WWTP/STP) discharging correctly and<br />

are records kept up to date and within<br />

parameter?<br />

Are gas meters/regulators adequately<br />

capped on all empty/vacant pitches (or<br />

pitch with a disconnected sales unit<br />

on)?<br />

Discharging incorrectly; and<br />

No records available; or<br />

No action taken where records show<br />

readings are out of parameter.<br />

Gas meter/regulators on vacant pitch not<br />

adequately capped<br />

Records available, up to date, and taking<br />

action when out of parameter<br />

Gas meter/regulators on vacant pitch<br />

adequately capped<br />

37<br />

Electricity<br />

Department<br />

Audit Only<br />

Maintenance<br />

Manager<br />

Are there any unsatisfactory fixed<br />

electrical certificates with outstanding<br />

C1 or C2 actions?<br />

C1 "immediate remedial action required"<br />

not completed or made safe prior to<br />

C2 - potentially dangerous "urgent remedial<br />

engineer leaving site; or<br />

action required" not completed within 2<br />

C2 - potentially dangerous "urgent remedial<br />

months<br />

action required" not completed within 3<br />

months; or;<br />

No evidence of action being taken<br />

No C1 + C2 remedial actions outstanding<br />

38<br />

Legionella<br />

Department<br />

Audit Only<br />

Maintenance<br />

Manager<br />

Are high risk items on the Legionella<br />

Risk Assessment completed and LC2<br />

records up to date with actions<br />

recorded?<br />

Legionella risk assessment with outstanding<br />

high risk actions<br />

LC2 sentinel and random outlet checks not<br />

being completed<br />

LC2 sentinel and random outlet checks out<br />

of parameter and no action taken<br />

Records available and LC2 sentinel and<br />

random outlet checks up to date.<br />

Records show action taken when<br />

readings are out of parameter.<br />

39<br />

Fire Safety - FRA<br />

Department<br />

Audit Only<br />

Maintenance<br />

Manager<br />

Are all High risk actions on the Fire Risk<br />

Intolerable or Substantial risk actions not<br />

Assessment (FRA) completed in the<br />

completed or embedded<br />

specified time frames and records kept?<br />

All intolerable and substantial risk<br />

actions completed<br />

“It takes leadership to improve safety”


Department<br />

<strong>Brand</strong> Risk<br />

Reference<br />

Category<br />

Frequency<br />

Accountable<br />

HODS<br />

Question<br />

Red (Critical)<br />

FAIL<br />

Amber (Major)<br />

Improvement required<br />

Green<br />

PASS<br />

Admin<br />

40<br />

Asbestos -<br />

Documentation<br />

All visits<br />

Admin Manager<br />

Is the Asbestos Survey and<br />

Management Report available on park?<br />

Asbestos register (management report) to<br />

hand longer than 5 minutes<br />

Asbestos register (management report)<br />

on hand within 5 minutes<br />

41<br />

Gas -<br />

Qualification<br />

Department<br />

Audit Only<br />

Admin Manager<br />

Is work on gas systems carried out by a<br />

Gas Safe registered engineer?<br />

Any gas work carried out by an unqualified<br />

and/or unregistered gas engineer<br />

Gas work carried out by a suitably<br />

qualified gas engineer<br />

OGEM, OEM,<br />

GEM<br />

42<br />

Gas - Landlord<br />

Certification<br />

All visits<br />

OGEM, OEM, GEM<br />

Do all Let and Team accommodation<br />

have a valid Landlord Gas Safety<br />

Certificate?<br />

(100% Salesforce check and 20%<br />

physical per visit)<br />

Any Let & team accommodation with no<br />

valid Landlord Gas Safety Certificate; Or<br />

unsafe and still in use with no remedial<br />

works in place<br />

All let & team accommodation have a<br />

valid Landlord Gas Safety Certificate<br />

which is 'safe for use'; or 'if unsafe',<br />

system not in use and isolated<br />

“It takes leadership to improve safety”

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