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Brand Risks 2022 Poster - FINAL

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Department<br />

<strong>Brand</strong> Risk<br />

Reference<br />

Category<br />

Frequency<br />

Accountable<br />

HODS<br />

Question<br />

Red (Critical)<br />

FAIL<br />

Amber (Major)<br />

Improvement required<br />

Green<br />

PASS<br />

20<br />

Availability of Hot<br />

Water<br />

All Visits<br />

Complex Manager<br />

Is hot water available in the Kitchen for<br />

food preparation, washing dishes and<br />

personal hygiene?<br />

No hot water in the kitchen for hand<br />

No hot water in the kitchen for hand<br />

washing; or<br />

washing and suitable temporary measures<br />

Not following the contingency plan; or<br />

in place as per contingency plan and less<br />

Suitable temporary measures in place as per<br />

than 48 hours<br />

contingency plan for longer than 48 hours<br />

Hot water available<br />

21<br />

Temperature<br />

Control - Danger<br />

Zone<br />

All Visits<br />

Complex Manager<br />

All temperature controls in place and in<br />

line with the company systems?<br />

Significant temperature abuse with no<br />

contingency plan in place<br />

Many foods left out of temperature,<br />

inclusive of the buffet and freezer, and not<br />

within the permitted limits<br />

Good temperature control in line with<br />

company systems<br />

22<br />

Pest activity All Visits Complex Manager<br />

Is there any evidence of pest activity in<br />

food areas?<br />

Evidence of food pest activity in food areas<br />

e.g. sightings, droppings etc.; or<br />

Pest activity reported and no contingency<br />

plan in place or being followed.<br />

Pest activity reported in food areas and no<br />

activity found and contingency plan being<br />

followed / actioned<br />

Pest-free<br />

Complex<br />

23<br />

Allergy -<br />

Information<br />

Available and<br />

Accurate<br />

All Visits<br />

Complex Manager<br />

Is the allergy information only available<br />

in digital format & is it accurate to each<br />

food outlet?<br />

Allergy information not available in digital<br />

format,<br />

And / Or<br />

Inaccurate for the food outlet. Team<br />

Member unable to provide or access<br />

allergen information.<br />

And / Or<br />

Allergen information inaccurate due to<br />

unapproved / incorrect ingredients used.<br />

Allergy information available, accurate<br />

& appropriate to menu & food outlet.<br />

24<br />

Allergy - Take,<br />

Make, Serve<br />

All Visits<br />

Complex Manager<br />

Are foods prepared in line with the safe Whilst Taking, Making or Serving an order<br />

allergy procedure of Take, Make, Serve? the safe allergy procedure wasn’t followed.<br />

Allergy order Taken, Made and Served<br />

following the safe allergy procedure.<br />

25<br />

Out of Date Food All Visits Complex Manager Are all foods sampled in date?<br />

One or more manufacturer's use-by dates<br />

expired<br />

Trend of expired best before dates, inclusive<br />

of own date labels. i.e. more than one food All food in date<br />

or lots of one food type<br />

26<br />

Food Diary<br />

System<br />

All Visits<br />

Complex Manager<br />

Is the Food Diary tablet operational and<br />

in use?<br />

No system being used to document ongoing<br />

safety checks i.e. tablet non functional and<br />

back up system not implemented<br />

Paper system implemented due to failure of<br />

tablet<br />

Trail system in place and operational<br />

27<br />

Extraction All Visits Complex Manager<br />

Is the extraction in the kitchen<br />

operational with no missing filters<br />

during use?<br />

Ventilation non-operational and cooking<br />

Cooking with missing filters<br />

Extraction in operational condition<br />

during use<br />

28<br />

Pre - Packed for<br />

Direct Sale<br />

All Visits<br />

Complex Manager<br />

Are there any products that are<br />

classified as Pre Packed for Direct Sale<br />

(PPDS) but have not been labelled?<br />

Unlabelled Pre-Packed for Direct Sale<br />

Pre-Packed for Direct Sale labelled<br />

correctly<br />

“It takes leadership to improve safety”

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