Digital divide and e-governance in South Africa - Library

In order for thr government to play a role in bridging the digital divide, they need to take advantage of providing
access to various digital information resources and services.
This paper discussed the digital divide in South Africa. ICT indicators were presented as to monitor the progress on
South Africa in terms of addressing the digital divide. The advantages of e-governance as well as the its challenges
were presented. The current situation of e-governance in South Africa were also discussed. The paper introduced it
research methods as well as its findings.
Recommendations
Based on the findings of the research the paper provides the following findings:
• Government need to provide more training to the ordinary citizens on how to use these UCTs facilities to
access e-governance service.
• For improvement in service, competent staff should also be appointed to develop and maintain e-
governance service.
• Government must engage with the industry in order to improve telecoms infrastructure.
• Government to assist its citizens with access to affordable internet services so that these people should be
able to use more of e-governance services.
• Government should allocate more funding on e-governance projects. These projects will require a lot of
funds.
8. References