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MILITARY | LAW ENFORCEMENT | INTELLIGENCE | VETERANS | FIR By Federica PETRINI PSYCHOLOGICAL RISKS RELATED TO COMMUNICATION OF BAD NEWS Policemen often have to communicate bad news to citizens. These can be of different kinds and seriousness, such as informing a family of the injury or death of a relative or inform a person that a judicial order has been issued against him and that will therefore end in prison. We are talking about events that have different names, meanings and intensities they can also have important consequences on the people involved. Communicating bad news is a very stressful activity from the psychological point of view both for the receiver but also for the policeman who presents it. For this reason, it must be carried out with professionalism and using appropriate techniques so as to make the impact, both on the citizen and on the policeman, less heavy. The characteristics and behaviour of the person who reports the “bad news”, the phrases and words used, the context in which the communication takes place must be chosen and planned because these elements can make the message more or less painful. A fundamental role therefore assumes the modality to which a bad news is communicated. This action can actually become a protective factor for the development of psychological disorders related to trauma. Specifically we are talking about anxiety disorders, panic attacks, depression, and P.T.S.D. As already mentioned, the communication of these events does not have an impact exclusively on the life and well-being of those who receive them but also on that of the policeman who communicates them. This is because exposure to traumatic events (such as example <strong>TNM</strong> 42
IRST RESPONDER | MILITARY | LAW ENFORCEMENT | INTELLIGENCE Communicating bad news is a very stressful activity from the psychological point of view both for the receiver but also for the policeman who presents it. <strong>TNM</strong> 43
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Page 6 and 7: ANNUAL 2022 SPRING CONFERENCE APRIL
Page 14 and 15: SUMMARY INDEX 6 The role of police
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