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The Spanish Outbound Travel Market to Africa and the Middle East

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Executive Summary<br />

This report aims <strong>to</strong> provide a better underst<strong>and</strong>ing of <strong>the</strong> <strong>Spanish</strong> outbound market<br />

<strong>to</strong>wards <strong>Africa</strong> <strong>and</strong> <strong>Middle</strong> <strong>East</strong>. Several insights have been gained through research,<br />

<strong>and</strong> <strong>the</strong> following ten are considered especially relevant:<br />

� <strong>The</strong> <strong>Spanish</strong> economy is powerful (8th world’s GDP), but is currently struggling with<br />

serious difficulties derived from employment destruction <strong>and</strong> frozen internal<br />

dem<strong>and</strong>.<br />

� <strong>The</strong> level of trips abroad is still relatively small in Spain. Only 7% of <strong>the</strong> <strong>to</strong>tal<br />

number of trips taken by <strong>the</strong> Spaniards is <strong>to</strong> a destination outside Spain. <strong>The</strong> good<br />

news is that <strong>the</strong> participation of Spain in international <strong>to</strong>urism is steadily growing.<br />

This growth is particularly strong in terms of expenditure (+10% in <strong>the</strong> 2005 <strong>to</strong> 2008<br />

period).<br />

� When <strong>the</strong> <strong>Spanish</strong> travel abroad <strong>the</strong>y go mainly <strong>to</strong> Europe (namely France,<br />

Portugal <strong>and</strong> Italy), where <strong>the</strong>y seek cultural excitement <strong>and</strong> hospitality. In 2008,<br />

<strong>the</strong> <strong>Spanish</strong> made around 1 million trips <strong>to</strong> <strong>Africa</strong> <strong>and</strong> <strong>Middle</strong> <strong>East</strong>.<br />

� <strong>The</strong> absence of his<strong>to</strong>rical <strong>and</strong> economic links with <strong>Africa</strong>n or <strong>Middle</strong> <strong>East</strong>ern<br />

countries is relenting <strong>to</strong>urism flows <strong>to</strong>wards <strong>the</strong>se destinations. Morocco, with <strong>the</strong><br />

strongest ties, receives more than half <strong>the</strong> trips from Spain <strong>to</strong> <strong>Africa</strong> <strong>and</strong> <strong>the</strong> <strong>Middle</strong><br />

<strong>East</strong>.<br />

� Currently, <strong>the</strong> regions <strong>Africa</strong> <strong>and</strong> <strong>Middle</strong> <strong>East</strong> are limited, in terms of potential<br />

destinations for <strong>the</strong> <strong>Spanish</strong>, <strong>to</strong> 15-20 countries. <strong>The</strong> highest barrier is related with<br />

lack of awareness <strong>and</strong> biased preconceptions.<br />

� <strong>The</strong> greatest opportunities for destinations in <strong>Africa</strong> <strong>and</strong> <strong>the</strong> <strong>Middle</strong> <strong>East</strong> in this<br />

market are related <strong>to</strong> new consumer behaviour trends, namely <strong>the</strong> eagerness for<br />

unknown <strong>and</strong> for memorable experiences.<br />

� Fac<strong>to</strong>rs explaining destination choice are: distance, existence of direct air<br />

connections, perception of security, economic links, perception of value-for-money,<br />

quality <strong>and</strong> uniqueness of local attractions <strong>and</strong> preconceptions.<br />

� Besides improving destination awareness (with better br<strong>and</strong>ing strategies), two<br />

o<strong>the</strong>r key success fac<strong>to</strong>rs have been identified: giving <strong>the</strong> travel agent a key role<br />

(only 35% of travellers in Spain go online), <strong>and</strong> being strongly competitive on price.<br />

� Still, e-commerce is soaring in Spain: lastest available data shows an extraordinary<br />

increase of 71% from 2006 <strong>to</strong> 2007. Air tickets <strong>and</strong> accommodation are first <strong>and</strong><br />

third on <strong>the</strong> list of items bought online in Spain.<br />

� Several marketing <strong>to</strong>ols have been pointed out as <strong>the</strong> most effective ones for <strong>the</strong><br />

<strong>Spanish</strong> market (TV infomercials, Familiarization Trips, Fairs <strong>and</strong> Co-<strong>Market</strong>ing<br />

being <strong>the</strong> <strong>to</strong>p four). National institutions in Spain should also play an active<br />

supporting role.

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