July/August 2022

JULY/AUG 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
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Editor’s Comment
GEORGE LEWIS
EDITOR
GEORGELEWIS@MEDIA-NOW.CO.UK
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As I write this comment, the UK is working its way through the hottest
few days ever seen in the country. We are being told to stay indoors and
go out only when necessary, but when sector forecasts like the recent
Business Pilot Barometer state the home improvement boom is over, can
glazing installers risk getting behind on projects or missing out on work
as demand drops?
Whilst the Business Pilot Barometer (page 10) suggests sales and leads were
down in the last month, the positive news is that order values did climb again
by about 1% on May and by 43% year-on-year, meaning the work is still
there, it’s just that the market is going to be tougher moving forward.
Opportunities do remain, as highlighted by a survey from NatWest that showed
that people planning green home improvements rose from 16% at the end of
2021 to 22% in May this year. So are green products the way forward? Potentially.
We’re delighted to welcome two industry voices in Roy Frost of Listers and Ryan
Bromley of smart home security expert Kubu. In Listers’ new Retail Therapy
column, Roy discusses high-end products and the opportunities available to
installers (p.14), whilst Ryan Bromley warns installers not to get left behind when
it comes to offering homeowners smart security solutions (p.66).
Elsewhere in the issue, I recently got the chance to speak to new Band of
Builders CEO Gavin Crane about his exciting ideas for the construction charity
over the next 10 years (p.44). And our Installer Insights features Leighanne
Cox of family firm Speedy Home Improvements, which is celebrating 35 years
in business this year (p.20).
And that’s just a taste of this issue! So read on for all of the above, plus much more.
Enjoy the issue!
George
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Contents
ISSUE HIGHLIGHTS
32 GETTING TO KNOW PART F
Robert Vaughan, Window Ware’s Product Manager, offers
some top tips for any installers still wrestling with the
revised Part F requirements for compulsory trickle vents
and increased background ventilation
44
44 TOTAL TALK: BAND OF BUILDERS
Band of Builders CEO Gavin Crane speaks to George
Lewis about his plans for the charity and explains how
he wants to develop it to help even more construction
professionals who need support
66 A SMART WAY TO GO
Ryan Bromley, Co-Founder of Kubu Smart Security, discusses
the exciting wave of ‘smart home’ products, and why this
could be the key to installers winning new business...
FEATURES
24 MAKING WAVES ON HAYLING
ISLAND
When Alpine Homes looked to create a high-end housing
development with stunning coastal views, Central Windows
was called upon to supply and fit a contemporary solution that
could stand up to the elements. Total Installer hears more...
28 THE COMPLETE PACKAGE
Ian Short, Managing Director of Uni-Blinds manufacturer
Morley Glass, explains why today’s interior trends
and the demand for ‘home tech’ are opening up huge
opportunities for window installers
40 KEEPING UP APPEARANCES
Ian Griffiths, MD at Shepley, discusses the new Visage
Modernist Collection and latest trends in composite
doors
48 IT’S TIME FOR ACTION
Faisal Hussain, Chief Executive of the Double Glazing &
Conservatory Ombudsman Scheme (DGCOS), looks
deeper at the reasons behind the Glass and Glazing
Mental Health Survey’s startling results...
38
52 BRING ILITE INTO YOUR HOME
Wes Clarkson, Sales Director at SupaLite, discusses the
company’s new ILite flat roof orangery system
62 BUY WITHOUT THE HASSLE
Paul Smith, Head of Marketing at F.H. Brundle explores
the rise of glass balustrades, and explains how F.H.
Brundle can make designing them quicker and easier
than ever
70 TRAINING UP
Trevor Rabson, Training Manager at Werner, explains
why training is so important when it comes to working
at height safely, what installers need to consider and
how best practice can make all the difference between
safe working and potential injuries
4 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

REGULARS
14 RETAIL THERAPY
In the first of a new series of columns from Listers,
Group MD Roy Frost explains why premium products
should be high up on your agenda if you want to grow
your company
20 INSTALLER INSIGHTS
This month we put the questions to Leighanne
Cox who forms part of Worthing-based father and
daughter team at Speedy Home Improvements
36 THE VIEW FROM CERTASS
TRADE ASSOCIATION
Jon Vanstone discusses his work with the Lighthouse
Construction Industry Charity and explains why, with
the knowledge that two construction workers commit
suicide everyday, the time to act really is now
INDUSTRY NEWS
06 TACKLING THE SKILLS SHORTAGE
We hear how both the Window Company (Contracts) and the
Glass and Glazing Federation are doing their bit to help the
next generation into the industry
07 SIGNIFICANT EMPLAS ORDER
Emplas has placed an order for a £1million plus Forel Vertical
IGU-line, significantly increasing its capacity but also driving
an uptick in IGU quality
10 BUSINESS PILOT BAROMETER
Neil Cooper-Smith, Senior Analyst at Business Pilot, says the
latest data suggests the market boom is well and truly over,
but as he points out, opportunities still remain for installers...
SECTIONS:
WINDOWS
24
DOORS
38
GLAZED
EXTENSIONS
52
HOME
IMPROVEMENT
62
VEHICLES, TOOLS
& WORKWEAR
70
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
JULY/AUGUST 2022 T I 5

News Roundup
TEAM MAKES VBH TICK!
WAS KICKSTART A MISSED OPPORTUNITY?
Tom Nicholls has
joined the VBH
team
Hardware manufacturer VBH has been
busy in 2022 recruiting new staff and
giving existing team members new
responsibilities where their proven skillsets
can be brought to the fore.
Simon Monks, MD of VBH, gave us the
following overview of the ‘movers and
shakers’ at the company: “Steve Thomas
has moved from an internal position to
become Area Sales Representative for
South West England. His customers are
already benefiting from Steve’s years of
manufacturing experience. His sales team
colleagues Tyler Shutts, Earl Tate and Colin
Thomas have all been promoted to Regional
Manager, for Northern England, South East
England, and Wales respectively, following
exceptional long-term performance.
Three months after the deadline passed
for hiring unemployed 16-24 year
olds under the government’s Kickstart
scheme, the award-winning installer The
Window Company (Contracts) has asked
why a scheme with so much potential to
attract new young talent into the industry
failed to deliver in anything like the
numbers it promised.
The Window Company (Contracts) took
on Oliver Dixon, pictured right of image,
and Adam Harman, left of image, under
the Kickstart scheme at the start of the year and,
at the end of their six months, both have now been
offered permanent jobs as Trainee Window Fitters.
Katie Thornton, Director of Compliance and
Administration at the Chelmsford-based
commercial installation business, said Kickstart
was the ideal way to give Oliver and Adam a taste
of the industry and see whether they had what it
takes to build a successful career.
She explained: “We provided a comprehensive
training programme which included: manual
handling, working at height, asbestos awareness,
and loading and unloading, and that would have
benefited them even if they hadn’t stayed with us.
However, both fitted in from the very beginning and
showed the kind of commitment and enthusiasm
which meant we were delighted to offer them
permanent roles. We would have been willing to
deliver multiple cycles of Kickstart placements as
the scheme really worked for us. It certainly had
the potential to become a pipeline to attract young
people who might never have considered a career
in fenestration onto apprenticeships or higher-level
training courses.”
www.thewinco.co.uk
“In Scotland, Pamela Paterson is now
Operations Manager at our East Kilbride site
with responsibility for the day-to-day running
of the depot. Internally at the Gillingham
HQ, Karen Campbell moves to the position
of Internal Sales-Co-ordinator, linking the
activities of our sales and marketing teams,
and we have bolstered our Customer Service
team with the recruitment of Leah Organ
and Georgia Rowlatt. Both are new to the
industry but are already getting great reviews
from customers. Most recently, Tom Nicholls
joined our accounts team to help ensure that
everything behind the scenes runs smoothly.
“Simon Eshelby also returns to VBH in the
new position of Distribution & Systems
House Manager, following six years away. It’s
great to have Simon, and all his technical
expertise, back at VBH."
www.vbhgb.com
TACKLING THE SKILLS SHORTAGE HEAD ON
The first cohort of apprentices to join the
Glass & Glazing Federation’s Skilled Pathways
Scheme recently completed a 5 day induction
course at the Milton Keynes site of GGF
scheme partner Total Support Training.
The course itself includes both practical and
written elements, and on top of the technical
knowledge introduced to the trainees, there are
a number of practical tasks which provide a
foundation knowledge of health and safety and
basic glazing and glass processing skills. One of
which is the delivery of the new manual handling
course specific to our industry.
The GGF partners with Total Support Training to
bring the Skilled Pathways Scheme to fruition,
which was created to help GGF members
and the wider sector with a means to attract
talented, skilled workers into the industry; all
whilst contributing towards the Government
estimated requirements of 500,000 additional
skilled workers needed by 2050 to help meet its
Net Zero policies.
www.ggf.org.uk/training/
6 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

For more news and the latest updates, visit www.total-installer.co.uk
SIGNIFICANT INVESTMENT BY EMPLAS
Emplas has placed an order for a £1million
plus Forel Vertical IGU-line, which it says will
significantly increase its capacity but also
drive an uptick in IGU quality.
Scheduled for delivery in the autumn, the
investment will deliver a 45% uplift in capacity on
its current 10,000 IGU a week capability.
Ryan Johnson, Managing Director, Emplas said:
“It’s a big investment but we can see the return
that it will deliver for us and our customers, not
only this year but a long way into the future,
through faster manufacture, better quality and
greater control of cost.
“I don’t think this year will be quite as volatile as
those that we have just been through but stability
of IGU supply, the availability of glass and the
control of cost, continue to exert a significant
influence on the market.
61% of installers say that ‘improving the
buying experience’ is the primary reason for
seeking new quoting software, according to
latest research from Tommy Trinder.
Tom Barfield, Business Development Consultant
to Tommy Trinder, said: “2021 was all about
saving time. Installers, working all hours to keep
up turned to Framepoint in the need for speed as
a means to get quotes out more efficiently. Quite
honestly, installers just wanted their evenings
and weekends back!
“Our acquisition of Padiham and the investments
that we have made to date give us far greater
control over each of those factors.”
Emplas' new IGU line will feature a Forel Vertical
Washer and Water Treatment plant, plus its
patented CR coating remover.
Emplas has also opted for Forel’s Art AS Flexible
Spacer Applicator.
www.emplas.co.uk
INSTALLERS: 'LET'S IMPROVE THE BUYING EXPERIENCE'
“But this year, the thinking is different. In our
more competitive, post-pandemic environment, installers are recognising that there’s more to
winning hearts & wallets than simply getting a quote out of the door. Installers want software that
will wow customers and help them stand out from the crowd – software that will help them deliver
a great ‘buying experience.’”
Commenting on the drive towards creating a unique customer experience at the sales stage, Chris
Brunsdon, founder & CEO of Tommy Trinder added: “Customers love being able to try before they buy
too – trying out different handles, colours and bar options and instantly seeing the results up close
and in situ. All this adds up to a slick, memorable and fun buying experience. And in a flattening
market, installers are telling us it’s becoming key to winning orders and staying ahead.”
www.tommytrinder.com
NEW WEBSITE GOES LIVE
Following a record breaking year, leading
arched and angled frame manufacturer Premier
Arches has launched an innovative new website,
enabling its fabricator, installer, trade counter
and local builder customers to have full access
to information about the products and services
the company has to offer.
Through the new website, customers now have
easy access to information about Premier
Arches’ full product range, which includes
arched, angled, gable, circular and entirely
bespoke windows and doors in a range of seven
stocked systems, including Residence 9, plus
another five non-stocked systems.
Customers can also find out more about the
company’s three main business principles –
exceptional manufacturing quality, clear, honest
customer service, and a ‘make life easier’
offering, which includes a slick online pricing
and ordering platform that generates informed
quotes on all products at the click of a button.
www.premierarches.co.uk
TRUCK INVESTMENT
National PVC-U Recycling company CNC
Recycling has taken delivery of the first
of two new IVECO S-way tractor units,
purchased as part of the ongoing fleet
replacement and improvement scheme.
Operations and Logistic Director Richie Knaggs
commented: “This represents our continued
investment in our growth, our commitment to
our customers, providing them with the quality
of service that they deserve. This commitment
to service is the very ethos of the company and
something we pride ourselves on. This also
supports our valued members of staff, giving
them the comfort and tools to do their fantastic
work to the best of their ability."
The company says this investment underlines
the strategic growth and improvement for
CNC Recycling this year, which also includes
investment in staff training, IT development,
collection vehicles and new production
equipment. www.upvc-recycling.co.uk/
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
JULY/AUGUST 2022 TI 7

News Roundup
‘NOBODY LEFT BEHIND’
GQA Qualifications is lending its support
to an initiative for young people called
‘Nobody Left Behind’.
The scheme combines community sports
programmes with construction-related
training and qualifications to improve young
people’s employment prospects for entry-level
construction industry roles.
Nobody Left Behind works with groups of young
people who have predominantly been social care
service users, and gives support to try and steer
them away from dropping into gang culture.
Following a four-week programme of community
sports training with household name sports
stars, students move on to work towards gaining
GQA’s Level 1 Award in Construction Health and
Safety and the GQA green general construction
site Labourer’s CSCS card, as well as H&Srelated
training such as manual handling and
traffic marshalling, all accredited through
GQA. Civil Engineering Careers, the agency
championing the work-related training then
facilitates interviews with construction employers
who look to offer employment opportunities to
programme participants.
GQA’s Technical Officer Phil Douglas said: “I
understand that Nobody Left Behind has set itself
the challenge of getting 1,000 young people into
employment in the next four years, and that’s
a goal we’re honoured to get fully behind. It’s a
pleasure to see the sense of achievement on the
faces of the young people when they are told they
have passed their CSCS card test, and the joy in
their voices when they tell their friends ‘I’m starting
work on Monday’. The initiative is a perfect fit with
GQA’s philosophy of people development.”
www.gqaqualifications.com
EMPLAS INSTALLER HELPS CHILDREN IN NEED
After donating over £4,000 to children in
need in the past year, Emplas installer Global
Windows has renewed its partnership with
Bluebell Wood Children’s Hospice.
Last May, Global Windows pledged to donate £5 to the
hospice for every window and door installation carried
out, helping to support children with life-threatening
illnesses, as well as their families.
And last August, the company also sponsored a hole
in one competition at the Bondhay Golf Club Captains
Charity Golf Day, an event that helped to raise over
£6,700 for the charity.
“Since May last year, we’ve carried out 809
installations across South Yorkshire, which adds up
A group of 13 volunteers have taken on and
completed the iconic Hadrian’s Wall Walk to
raise money for UK construction charity Band
of Builders.
The team tackled the Hadrian’s Wall Path – an 84
mile (135 km) treck from Wallsend, Newcastle upon
Tyne in the east, to Bowness-on-Solway in Cumbria
on the west coast – adding on a few miles along the
way to hit a total of 90 miles across four days.
The team, backed by two support drivers, walked
over 20 miles a day, braving sweltering heat,
downpours, blisters and injuries to raise more than
£20,000 for Band of Builders, a registered charity
to £4,045 in donations to Bluebell Wood, something
which we’re very proud to have achieved,” said Global
Windows Managing Director Liam Hulme.
www.global-windows.co.uk
STEPPING UP FOR THE BAND OF BUILDERS
Vista Panels has renewed its membership with
the official police security initiative, Secured
by Design (SBD), achieving Police Preferred
Specification (PPS) on an impressive range of
their best-selling doors, locks and hardware.
“Being members and able to make doorsets to the
SBD standard is a must for us as a company – our
customers expect nothing less from us, whether it
is for a commercial or domestic client, replacement
security is always at the top of the list of requirements.
It is reassuring that the option to upgrade to an SBD
For more company news visit www.total-installer.co.uk
set up to help members of the UK construction
industry battling illness or injury. Martin O’Donnell,
fundraising coordinator at Band of Builders, led
the team on the challenge. He said: “Most people
take on Hadrian’s Wall across six or seven days,
so to complete it in four days was no mean feat.
We had plenty of highs and lows along the way,
but everyone agreed that blisters, injuries and long
days are worth it to do our bit to help others when
they need it.”
www.bandofbuilders.org/
Read our interview with new Band of Builders
CEO Gavin Crane on page 44
VISTA PANELS RENEWS SBD MEMBERSHIP
specification is always there for them,” commented
Ian Smith, Head of Sales and Marketing.
Secured by Design is owned by the UK Police
Service and works to improve the security of
buildings and their immediate surroundings, with
the specific aim to reduce crime and help people
live more safely. SBD is the only way for companies
to obtain police recognition for security-related
products in the UK.
www.vistapanels.co.uk
8 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

SUPPORTING BETTER
Mental
Health
IN THE GLAZING INDUSTRY
60.5%
76.3%
86.8%
89.5%
believe there is a mental health
crisis in the glazing industry
experiencing burnout from their
workload from the last 2 years
believe there isn’t enough mental
health awareness in our sector
have seen an increase in their
workload since the pandemic
Scan the QR code or visit
qrco.de/DGCOS-mhsurvey
to download the results
from our 2022 mental
health survey.
DGCOS is a consumer protection scheme
for the installation of double glazing products.
Being a member of DGCOS shows that as an
installer you are committed to complying with
high standards of consumer protection.
Faisal Hussain
CEO
Find out more: 0345 053 8975 | info@dgcos.org.uk | installers.dgcos.org.uk

The Business Pilot Barometer
'THE BOOM IS OVER'
Neil Cooper-Smith, Senior Analyst at Business Pilot, says the latest data suggests the market
boom is well and truly over, but as he points out, opportunities still remain for installers...
We can now say with confidence that the
market cooled significantly in the last
quarter, with sales dropping by around
12% in the three months from April to June.
It follows a small drop in average sales in June on
May, down by 3%. The number of new leads also
fell month-on-month, recording a 6% drop.
Those monthly falls aren’t necessarily anything
to write home about. The three-month trend,
is, however, worth noting. The market is down,
inflation has hit, and the boom is over.
Year-on-year, things are stark. Sales are down
June 2022 on June 2021 by 30%. Leads are down
29% over the same period.
As we have stated previously, this doesn’t
indicate that we’re heading for a crash, the yearon-year
change is nonetheless striking.
Average order values, did, however, continue to
climb, up 1% on May. Year-on-year, June 2022
compared to June 2021, the increase is 43%.
As we highlighted last month, we attribute this to a
shift away from single item and ad hoc aspirational
spend, for example the purchase of bi-folds or a
new front door, to a more comprehensive whole
house approach to home improvements.
This is being driven by inflationary pressures,
which is on the one hand driving an element of
market contraction, but on the other creating new
opportunities, particularly in home energy efficiency.
Although the rate of house price inflation has
slowed, simple pressures of supply and demand
mean that the house prices have held firm. As
long as people have equity in their properties and
confidence in the housing market we can expect
them to continue to want to invest.
The Greener Homes Attitudes Tracker from
Natwest showed last month that the number of
people planning green home improvements rose
from 16% at the end of 2021 to 22% in May
this year. It also suggests that homeowners were
bringing improvements forward in response to
rising energy prices.
This indicates that those with a greater
disposable income are continuing to spend. Those
who are feeling the pinch, aren’t.
While council tax rebates and energy relief
payments from government are welcome, they
provide a short-term solution only.
We would argue against this context and as called
for by the Climate Change Committee at the end
of June, the creation of a programme to support all
homeowners in improving the energy efficiency of
their homes is now pressing from an environmental
but also socio-economic perspective.
We believe that this pattern is going to define the
market going forward this year and into much of 2023.
The Bank of England says it expects Inflation to
hit a high of 11% before falling back to around
2% by sometime in 2024.
The market is going to be tougher for the
foreseeable future, so understanding where
your leads are coming from and maximising
conversions is going to be key.
The Business Pilot Barometer offers a monthly analysis of the key trends defining window and door
retail, drawing on real industry data collated by the Business Pilot customer relationship management
system (CRM). Business Pilot uses cloud-based technologies to give installers complete visibility of every
element of their operation from leads and conversions to job scheduling, cost of installation, service
calls, and financial reporting.
www.businesspilot.co.uk www.businesspilot.co.uk/barometer
10 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Contract Retail Therapy Talk
WHY PREMIUM PRODUCTS ARE KEY
TO YOUR GROWTH
In the first of a new series of columns from Listers, Group MD Roy Frost explains why
premium products should be high up on your agenda if you want to grow your company...
The window and door industry is great at
reinventing itself. Colour, foils and flush
systems are a big part of the current
reinvention of PVC-U windows and doors.
It’s worth remembering for a moment that pre-2011,
PVC-U flush casements didn’t exist; The Residence
Collection revolutionised window and door design.
Flush casements are now a very familiar, if not
quite assuming the status of a ‘standard product’.
I’d argue among them R9 and the Residence
Collection is still the standout flush casement
window, something which is a credit to Dan Gill’s
vision more than a decade ago.
Designed way before the current round of revisions
to Part L, with nine chambers, it still comfortably
meets requirements for new build as well as home
improvement, with U-values as low as 0.84W/m 2 K
and A++ Window Energy Ratings.
R7 does the same in a 75mm system. These are
top performing products in a premium tier of the
PVC-U market.
With Timeless, our third flush PVC-U casement, we
offer each in a mitred or traditional 90 butt joint.
In fact, we’ve doubled sales of Residence
Collection products in the last 12 months,
redefining the layout of our factory to allow us to
meet increased demand by doubling the space
allocated to our premium PVC-U lines.
The growth that we’re seeing in aluminium is also
exciting. We’ve been manufacturing Reynaers for
some time but added Sheerline to our range at the
beginning of this year carrying its complete Prestige
offer, including its installation time-saving bi-fold.
Residence Collection, Timeless, Sheerline,
Reynaers – it all adds up to what we see as a very
comprehensive premium offer.
Listers Group MD
Roy Frost
We can also colour match standard colours
across our PVC-U ranges on the same lead times,
including agate-grey-on-white.
This premium offer becomes more important
now going into a period when it appears that the
market is becoming less buoyant.
The pandemic (supply chain disruption aside),
and the ensuing home improvement boom, made
it comparatively easy to make money for most of
2020 and 2021.
As furlough cash has dried up and the costof-living
crisis has hit home, those impulse
purchases which drove sales during consecutive
lockdowns have disappeared.
Instead, what we’re seeing is a clear divide
between people for whom inflation is noticeable
but ultimately won’t change their behaviours, and
those who are now really struggling and have to
reign in their spending.
It’s not so much a contraction but a redefinition
of the market, putting increased focus on
premium products.
And the incentives to spend on home
improvements are now even greater if you
still have the cash to invest – and believe me,
people do.
There are lots of homeowners out there who have
either delayed improvements because it’s been
difficult to pin down a good contractor because
they’ve been so busy, or have perhaps delayed
works in the hope of a better deal.
Energy price increases are also influencing the
market. They represent a double-edged sword for
the window and door industry.
With average bills hitting £2,000 per year and
forecast to hit £2,300 this autumn, energy wholesale
price increases have been a root cause of inflation.
At the same time they deliver a very clear
incentive to make energy efficient home
improvements. If you have the cash, spending
money on new windows and doors to lower your
energy costs is simply logical.
And if you’re in the bracket where inflation isn’t really
hurting you too much and you’ve decided to invest in
your property, it is likely that aesthetics are going to
be as equally important to you as energy savings.
That makes premium products doubly important
in supporting future growth in retail and on two
distinct fronts – energy efficiency and aesthetics.
The products that we offer – Residence Collection,
Timeless, Reynaers and Sheerline – deliver against
each and are available from us on the same lead
times.
You can also hear Roy explain why there is such
demand for high-end products, along with why Listers
is investing heavily in machinery, on Glaze Tube. View
here: http://glaze-tube.co.uk/investment-growthat-listers/
Contact Listers:
01782 391900
www.listerwindows.co.uk/
@ListerTF
14 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Glaze Tube: Video Content
PRESS PLAY ON QUALITY CONTENT
FOR YOUR SECTOR...
Glaze Tube is the platform for digital content from the leading players in your sector.
Easily accessible on any device, Glaze Tube is packed full and constantly updated with
practical, informative and entertaining video content, including how-to’s; project and
product focuses; installation advice; training and webinars; plus interviews and opinions
from those operating throughout the supply chain. Here’s a taste of what you’ll find:
Bohle MD Dave Broxton
discusses the market for glass
and explains how efficiencies
can be made during production
Find out more about the
greenteQ Orion TS007 3 Star
profile cylinder from VBH
E
TUBE
PRACTICAL CONTENT
INTERVIEWS & OPINIONS
INSTALLATION ADVICE
THE ONLINE
COMMUNITY FOR
INSTALLERS AND
FABRICATORS
16 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

GLAZE
TUBE
Listers MD Roy Frost says
there is strong demand
for high-end products,
and explains why the
company is investing
heavily in machinery
Rob McGlennon,
Managing Director of
Deceuninck, explains how
and why sustainability
is at the heart of the
business, and the steps
the team is taking to
ensure a more sustainable
future
So head over to www.glaze-tube.co.uk to view all these videos and so much more, or
if you’d like to make the most of your digital content, contact a member of the team on
01892 732 047 to put your company and products in front of your potential customers.
GLAZE
TUBE
FIND US AT WWW.GLAZE-TUBE.CO.UK
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
JULY/AUGUST 2022 TI 17

Contract FIT Show 2023 Talk
'A VERY SPECIAL YEAR FOR FIT'
When FIT Show returns in May 2023, it will mark 10 years since the show started. Nickie
West, FIT Show Event Director, says big plans are in store for its anniversary year and tells
When FIT Show returns next May
(Birmingham NEC, 23 - 25 May 2023) it
will mark a full decade since the event
was launched in the same month of 2013.
The sector has evolved significantly over the
years and FIT Show has continued to evolve and
reflect – growing in both size and the breadth of
products and brands on display.
Nickie commented: “We’ve really hit the ground
running hot on the heels of our delayed 2021
event. 2023 is a very special year for FIT Show
as we celebrate a decade of innovation and ten
brilliant years since we launched the fenestration
industry’s only dedicated UK platform.
“We have been extremely fortunate to have
retained the support of so many brands over this
time, many of them have grown with us.
“The floorplan for 2023 is hotting up fast and
there’s a really strong mixture of heritage and
new brands, plus a broadening of materials and
products. Brands such as Haffner, ODL, Glazpart,
Selecta Systems, Renolit, Konig UK and Profitmaker
have signed up to 2023 and, in doing so, have done
every single show with us since we started.
It’s this brand loyalty that sets FIT Show apart from
most shows. We’ve also got some really big brands
who are well known in the industry who have never
exhibited with us before, but who have done their
analysis and are now choosing FIT as a tried and
tested platform – brands like Technal for example.
“We’re always looking at ways to encourage new
and entry level brands to take their first step on
the exhibition ladder with FIT Show. I’m excited to
share the plans of our grassroots initiatives over
the coming weeks.
“I think the support, enthusiasm and success of
our 2022 event reinforces why FIT Show is such a
crucial fixture in the fenestration calendar.
Total Installer what’s happening behind the scenes for 2023...
Above, Top l-r: Matthew Glover, Nickie West and Paul Godwin.
Above: FIT Show celebrates its tenth anniversary in 2023
“There really is no other tried and tested platform
like FIT Show when it comes to delivering the best
possible ROI for exhibitors, and a compelling and
rewarding experience for visitors.”
Chris Reeks, MD of Fentrade Aluminium, exhibited
at FIT Show for the first time in 2022 and shares
his thoughts on why he’s returning for 2023, and
why FIT Show is the industry’s main event.
Chris said: “We are looking to build upon the
success of our inaugural show in 2022 where we
met with existing and potential customers and grew
our presence as an aluminium trade manufacturer.
“We see the 2023 FIT Show as a springboard
to launch the next stage of our growth and
development strategy by increasing our brand
awareness within the industry and further
growing our customer base.
“As a company, one of the deciding factors to
exhibit for 2023 centred around the 10 year
anniversary; there will be an even bigger focus
and emphasis on the show for 2023 because
of this which will drive more footfall to the
exhibition. It will be great to be a part of the
celebrations as we ourselves will be celebrating
our five-year anniversary.
“Having been a visitor to FIT from the first show
in 2013 I have seen it grow, and more importantly
the team learn from each event to keep changing
and adapting to the industry’s needs. It was
always something when launching Fentrade in
2018 that was kept to the forefront as a marketing
strategy when I believed the time was right.
“I see FIT as an integral part of the industry to
showcase new products and to be able to network
with a large amount of customers, suppliers and
industry colleagues in a very short space of time.
It is important to us as a marketing vehicle and
also an opportunity to maximise our resources to
meet and greet customers and suppliers alike.”
Nickie explained what visitors can expect from FIT
Show 2023. She continued: “For visitors, as well
as being able to compare all of the latest products
side-by-side – which you simply cannot do
anywhere else – FIT Show provides a direct link to
manufacturers and the industry experts.
“Additional features, such as our CPD learning
programme and live product demos, help visitors to
broaden their knowledge and to upskill with a view
to doing better business when they leave the show.
“It’s also our ten year anniversary and a big
milestone for the whole industry.
“We’d love for everyone to come together and
help celebrate everything that we have achieved
together over the past decade. I’m hoping that there
will be lots of faces, both old and new, when we
open the doors on a decade of FIT Show next May.”
Contact FIT Show:
0207 886 3100
www.fitshow.co.uk
@fitshow
18 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Installer Insights
IT'S A FAMILY AFFAIR
Leighanne Cox forms part of Worthing-based father and daughter team at Speedy Home
Improvements. We caught up with Leighanne to discuss recent projects, the importance of the
personal touch with customers, and the challenges around finding staff that fit with the team...
Total Installer (TI): What was your path into
the sector?
Leighanne Cox (LC): My dad Greg has always
been in the trade, so, when I turned 15-years-old,
he gave me a Saturday job answering the phones
to earn some pocket money.
Pictured: Leighanne Cox and
her father Greg: Speedy Home
Improvements celebrates 35 years
in business this year
After I left school, I became a qualified
hairdresser and worked in the bars at Butlins
before he asked me to give him a hand again, this
time cleaning up the end of a job he had done.
That was 13 years ago, and I’ve never left.
TI: If you had one piece of advice about
starting an installation business, what would
it be?
LC: Invest as much money as you can in
marketing. I’ve learned from business that you
need to create a solid link in your circle for your
brand, advertising, vans being sign written and of
course, recommendations – the power of ‘word of
mouth’ and ‘social’ is huge.
If you let one of the links go, it all starts falling
apart. It’s not an easy trade and I’ve learned lots
of lessons along the way, but it is also rewarding
when you can stand back and look at what you’ve
achieved.
We basically used to have just a ‘shack’ that
we worked from, which suited us at the time.
However, as the business grew, we knew we
needed a professional showroom.
That was probably the best money we’ve ever
spent and has helped us to double sales to £2.5m.
The transformational project is something I’m
personally very proud of.
Continued on page 22
20 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Installer Insights
Continued from page 20
TI: Tell us about a recent project you are
proud of...
LC: We put a job through planning, which has
taken nine months to get approved as we have
had to make some complex changes due to
planning requests.
A recent project completed by
Leighanne and the Speedy Home
Improvements team
This job has everything involved. We are
building a 10-metre orangery with an L-shaped
conservatory wrapped around the orangery to
accommodate an indoor hot tub.
“The power of ‘word of
mouth’ and ‘social’ is
huge”
Our expert fitters are also replacing a flat roof
that is already there and installing a lantern and
‘GRPing’ the new roof and replacement windows
throughout.
This is going to be our biggest project on a single
house, and we are very much looking forward to
getting started on the installation.
TI: What is the most difficult/challenging
project that you’ve worked on?
LC: The biggest challenge we find more than the
individual jobs is the customer. Every client tends
to have different expectations and ways they
would like the project completed, so the challenge
is quickly realising what their expectations are so
that we then put in place a process to meet them.
TI: What’s the most frustrating thing about
your job?
LC: The change in all the new regulations for
building control and every building inspector
wanting slightly different things from us.
TI: And the most satisfying?
LC: Getting great feedback from customers and,
importantly, seeing our staff enjoy their job and the
immense pride they have in what they do. Without
our employees, Speedy Home Improvements
wouldn’t be the great business it is today.
“We feel the personal approach tends to sort
issues out quicker”
TI: How do you deal with difficult customers?
LC: We always pick the phone up rather than
email, as we feel the personal approach tends to
sort issues out quicker. If they don’t answer the
phone, we will pop round and see them.
It is always best to deal with people immediately
rather than leave any issues to fester.
“Without our
employees, Speedy
Home Improvements
wouldn’t be the great
business it is today”
TI: What is your opinion of online reviews? Are
they a blessing or a curse for the installer?
LC: I feel they are a curse. We do lots and lots of
installations but we have only 20 reviews.
The very small minority who take to the keyboards
are often ‘warriors’ and only there to cause a
fuss. It would be good if we could turn the tables
and write reviews about customers!
TI: What’s the biggest issue currently affecting
you as an installer?
LC: Finding staff that fit with the business is
always a challenge and currently there is no
specific course available that brings the next
generation of glazers and fitters though.
We are passionate about changing this and are
actively looking at ways we can create our own
course for them; something they can complete
that will give them the skills they need for the
job, but also a recognised qualification that they
have for the rest of their careers.
It would generate a great sense of
achievement.
Contact Speedy Home Improvements:
0808 149 3569
www.speedybuild.co.uk/
22 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Case study
MAKING WAVES ON HAYLING ISLAND
When Alpine Homes looked to create a high-end housing development with stunning
coastal views, Central Windows was called upon to supply and fit a contemporary
solution that could stand up to the elements. Total Installer finds out more...
Resting in the shadow of its larger sibling the
Isle of Wight, Hayling Island is one of the
nation’s best kept secrets – a seaside retreat
home to over five miles of unspoilt coastline.
REHAU’s TOTAL70 windows
were used throughout the
Yacht Haven project
The close proximity of the cities Portsmouth and
Chichester make the island an ideal location for
both holidaymakers and new residents alike,
which is exactly why Alpine Homes chose it as
the location for their latest housing development,
Yacht Haven.
Since its foundation, the Hampshire-based
company has grown to become one of the most
recognisable names in the county, constructing
over 200 homes throughout the cities and shores
of the South Coast.
Its portfolio spans everything from urban highrise
apartments to traditional country homes.
A place by the sea
Yacht Haven would prove to be one of Alpine
Homes’ most compelling projects to date – a
gated development of six luxury properties with
stunning waterside views, including a pontoon for
each home to access water-based activities.
With the build soon underway, Alpine Homes
called upon locally-based Central Windows to
source and fit window frames that would suit
such high-end surroundings.
Chris Fields, Project Manager at Alpine Homes,
said: “The unique demands of the coastal
environment meant that we needed profiles that
could stand up to the elements.
“However, it was critical that this did not come
at the expense of compromising the modern look
and feel of the build.
“For this reason, we enlisted the help of Central
“The unique demands of the coastal environment
meant that we needed profiles that could stand
up to the elements”
Windows to help us identify the correct product
for our needs.”
Let the sunshine in
Central Windows specified REHAU’s TOTAL70
windows and Invisifold doors in anthracite grey
on white as the best fit for the build.
The tilt-and-turn system’s slender profiles allow
for a larger glass area to let more natural light in,
while also ensuring that it would be resistant to any
corrosion caused by the coastal environment.
Steve Smith, Managing Director at Central
Windows, explained: “We’ve been specifying
REHAU windows for a number of years now and
continue to be impressed by the quality of service
and product they offer. The chamfered system
provided a contemporary look in keeping with
the rest of the property, while also remaining
more cost-effective than timber or aluminium
alternatives.
Continued on page 26
24 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

Total performance
with TOTAL70
Our TOTAL70 window and door system
achieves the highest possible energy ratings
and performance. The unique compound with
a smooth gloss finish ensures that your windows
retain their pristine appearance for years to
come meaning they will never warp, rot or
need repainting.
Windows. Reinvented for modern life.
www.rehau.uk/windows
enquiries@rehau.com
Tel: 01989 762600

Case study
Continued from page 24
Due to the location, the windows
had to be resistant to any corrosion
caused by the coastal environment
“These solutions also allowed us to easily meet
the U-value requirements set out in current
building regulations, meaning that the homeowner
could benefit from a more energy-efficient
property.”
Creating forever homes
Due to their high-performing PVC-U polymer,
REHAU’s TOTAL70 windows achieve an A+
rating for thermal efficiency – the highest
Window Energy Rating (WER) currently
possible.
Double glazed units would also ensure that the
“The TOTAL70 range has
long proved an ideal fit
for residential builds,
and Yacht Haven is no
exception”
residents of Yacht Haven could access peace and
quiet inside of their home whenever it was desired,
despite the close proximity of the waterfront.
Moreover, as the TOTAL70 range makes use of a
unique compound with a smooth gloss finish, the
frames are guaranteed not to rot, warp or be in
need of painting, even after years in place.
Combined with an energy efficiency rating
far exceeding current standards – even in
light of recent uplifting of these requirements
under the Future Homes Standard – Yacht
Haven residents can enjoy long-lasting, quality
frames.
Luke Boban, Area Sales Manager at REHAU,
concluded: “The TOTAL70 range has long proved
an ideal fit for residential builds, and Yacht Haven
is no exception.
“The innate qualities of the product made it an
ideal fit for the coastal environment, ensuring
that the homes would remain energy-efficient and
resistant to the elements without compromising
on views of the surrounding scenery.
“We’ve received glowing feedback from all
involved with this project, so look forward to
working with both Alpine Homes and Central
Windows again in future.”
Contact REHAU:
01989 762601
www.rehau.com/uk-en
@REHAUWindows
26 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

New Part L
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The Virtuoso Gateway is a quick and simple online tool where you can order
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seven days a week. Getting started is easy, just set up a Virtuoso trade account,
and once registered you will have access to your own dashboard, where you can
use the ‘design-a-door’ tool, generate instant quotes and place an order.
There’s Oh So much more to discover, contact
sales@virtuoso-doors.co.uk or visit virtuoso-doors.co.uk/gateway
Nationwide Coverage. Competitive Lead Times. Unlimited Colour Choice.

Integral blinds
With curtains and traditional window
dressings falling out of fashion in recent
years, homeowners are increasingly
turning to blinds to provide the shading and
privacy they are looking for.
But many of us also want clean sightlines and
less clutter in our rooms – something that can
be at odds with ‘standard’ blinds that are usually
wall or frame mounted.
These types of blinds are also incompatible with
bi-fold doors and the large sliding doors that are
very on-trend.
THE COMPLETE PACKAGE
Today’s interior trends and the demand for ‘home tech’ are opening up huge opportunities
for window installers to offer their customers integral blinds as part of a complete package.
Ian Short, Managing Director of Uni-Blinds manufacturer Morley Glass, explains why...
So, many homeowners will be asking how they
incorporate shading and privacy into these
premium products at the very early stages of their
renovation work or extension.
This presents an excellent opportunity to offer
Uni-Blinds integral blinds with all new windows
and doors. Available in cordless, motorised,
solar-powered and corded versions, these sleek
blinds sit between the panes of glass inside
double or triple glazed units. They enable any
accomplished window and door installer to offer
homeowners a package that fits with how they
want their homes to look today – not what they
would have chosen 10 or 20 years ago!
This is why the Uni-Blinds brand is growing
strongly, reflecting the homeowner shift, with
volumes up 50% in 2021 alone. Every Uni-
Blinds unit features high quality ScreenLine blind
systems from Pellini, which are renowned globally
to always look great and function reliably over
time, providing the best value to homeowners.
And it is here where it is important to think about
cost versus value. Adding Uni-Blinds into the
package will obviously increase the overall sale
value, but don’t let this put you off! Remember
that the additional cost compared to windows
and doors without integrated blinds will be offset
by the savings the customer will make by not
having to buy traditional window blinds – we
Above: Uni-Blinds integral blinds provide a solution for large areas of glazing. Inset: Ian Short, Managing Director of Morley Glass.
think it represents a win-win for installers and
the customer!
Unlock a superb sales opportunity
In addition to offering homeowners the highest
quality integral blinds on the market, Uni-Blinds
also provide a solution that caters for a huge
variety of décor styles and property types. This
enables installers to carefully tailor the integral
blinds to fit the customer’s needs.
The Uni-Blinds range includes Venetian and
pleated integral blinds with five different control
systems and a wide variety of colours. And the
good news for installers is that this range is
always evolving to provide integral blinds that can
be finely tuned to different lifestyles and personal
taste, as two of the most recent Uni-Blinds
innovations demonstrate.
The pleated blackout provides all the benefits of
an integral blind with darkness on demand. Ideal
for use in children’s nurseries, bedrooms and
cinema rooms, or anywhere where external light
is causing a nuisance, its design prevents light
‘bleed’ around the edges and along the cords to
give an outstanding result.
Another recent innovation is the SV+ cordless
sliding Venetian integral blind. This is an evolution
of the most popular Uni-Blinds system, the SV,
which is sold in its thousands every month.
The SV+ caters for customers who love the
appeal of the cordless slider to raise, lower
and tilt the blind, but prefer the view through
the windows to be symmetrical. It is a subtle
difference, but one that some end-users will
really value.
Further Uni-Blinds benefits come through the
unrivalled service provided by Morley Glass.
This includes nationwide aftersales support and
complimentary delivery in as little as 10-12 days
when ordered by 10am on Thursdays. This means
no long lead times and no long distance shipping,
so installations can be completed quickly to the
delight of homeowners.
Contact Morley Glass:
0113 277 8722
www.morleyglass.co.uk
@MorleyGlassGlaz
28 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Building Regulations
GETTING TO KNOW PART F
Robert Vaughan, Window Ware’s Product Manager, offers some top tips for any installers
still wrestling with the revised Part F requirements for compulsory trickle vents and
Months before the revised Part F of
Building Regulations came into effect
in England on 15th June, Window Ware
had invested considerable resources into helping
installers and fabricators to successfully navigate
the changes and get ready to comply.
“In the first instance,” explained Rob, “we quickly
created a useful summary document which aimed
to clarify the key points and help glazing specialists
to quickly establish what the changes to Part F
of Building Regulations really meant for them
and their businesses when it came to supplying
or fitting windows into new builds or property
refurbishments after 15th June.”
This summary is still available to download free of
charge anytime at www.windowware.co.uk/partf
But in a nutshell, this is what installers need to
know:
Part F is part of a bigger plan
The revised Part F is just the first step on the path
to achieving the Government’s Future Homes and
Buildings Standard which comes into force in 2025
and aims to future-proof homes by reducing their
energy usage and greenhouse emissions.
Further changes to building regulations over the
next three years are certain, so be prepared!
There’s no disclaimer for Document F
Everyone in the building trade – from architects
and hardware suppliers, to the fabricators and
fitters – are responsible for compliance with
Document F of Building Regulations. For installers
and glazing retailers specifically, that means
making sure the end user understands why vents
must be fitted and being able to specify to the
fabricator at point of manufacture exactly what
ventilation provision they need to meet Part F
regulations on each job.
increased background ventilation.
In effect, every window leaving the factory should
now have a vent of some sort fitted.
If not, installers need to be wary and willing to
ask questions because it could invalidate their
installation certification.
Higher rates of ventilation are required
As buildings become more airtight to improve energy
efficiency in line with the Future Homes Standard,
greater measures are needed to ensure adequate
ventilation for the health and wellbeing of residents.
The revised Part F aims to address this by
increasing the minimum airflow requirement of
background ventilation (provided by trickle vents,
wall vents or intermittent extractor fans).
For new build dwellings with multiple floors, this
means achieving a minimum Equivalent Area
(EA) of 8,000mm 2 in all habitable rooms e.g.,
kitchens, living rooms or bedrooms.
In new build single-story dwellings, the minimum EA
for habitable rooms is even higher at 10,000mm 2 .
And for non-habitable rooms like bathrooms, it’s a
blanket minimum EA of 4000mm 2 no matter how
many floors the building has.
The rules aren’t quite so clear-cut in the
refurbishment market, but all replacement
windows will require some sort of background
(trickle) ventilation.
If the existing windows already have vents fitted,
the replacement windows should include vents that
achieve at least the same (but definitely not less)
airflow performance. If there are no vents in the
existing windows, then the replacement windows
must have vents fitted that comply with the same
minimum EA requirements mentioned earlier.
Even if you’re only replacing a handful of windows or
extending a property by just a small proportion, it’s
better to play safe and meet the airflow requirements
so the job won’t come back to bite you later.
Wide range of vent options to support
compliance
“The good news is,” said Rob, “that Window Ware
already offers a wide range of vent options which
fabricators and installers can rely on to meet the
increased airflow requirements of Part F.
“In fact, our switched-on brand partners, including
the likes of R W Simon, Glazpart and Yale – had
new compliant vents under development as soon
as Part F changes were confirmed, and together,
we’ve worked flat out to have stock on the shelf in
time for the 15th of June deadline.
“Plus, a customer ventilation survey, carried out
in May earlier this year, confirmed that the vent
stock profile we were building was going to be
bang on the money in terms of brand preferences,
price point and performance.
“Hopefully you and your fabricator are already on
top of Part F compliance, but if not, then Window
Ware has got your back with the right products
and the right advice to help you have these new
regulations down pat!”
Contact Window Ware:
01234 242 724
www.windowware.co.uk
@WindowWare
32 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

” I save 30
hours a month
on quoting with
Framepoint”
Liam Best,
Kalico Home
Improvements
...and it’s as simple as
sketching on a pad.
book a demo - www.tommytrinder.com

Updates
LISTERS LEAD WITH SHEERLINE
For further windows updates visit www.total-installer.co.uk
Listers has become one of the first trade fabricators to supply the full range of Sheerline products,
including the Prestige Window and S1 Sheerline Lantern.
“After meeting with the engineers right at the start of the Sheerline journey, I could see exactly what
they were trying to do in aluminium,” explained Roy Frost, Listers’ MD. “It is a real breath of fresh air: an
aluminium system designed by PVC system designers.”
The latest development from the aluminium systems company is a new state-of-the-art powder coating facility,
which promises to control quality, and shorten lead times on ex-stock coloured profile, bringing them in line with PVC-U alternatives. For example, black, white and grey
will be supplied by Listers on a two-week lead time, with a further nine on-trend colours available in just four weeks from Listers. “On colours alone, the most popular
are made to stock, so they are available on very short lead times,” Roy said. “Agate grey on white isn’t a stock colour in most aluminium systems. But with Sheerline, it
is on a two-week lead time, which means I can offer installers the same lead time as my PVC-U products.” www.listerwindows.co.uk
REDESIGNED WINDOW WITH PARTS L & F IN MIND
Window manufacturer Victorian Sliders has redesigned its ECOSlide window meaning it now complies with
the requirements of Part L & F.
The upgraded product will deliver U-values of 1.4 and a BFRC Rating of A+14 to meet Part L, and by fitting
each window with the maximum number of trickle vents as standard up to 10,000mm2 (EQA), Victorian Sliders
are ensuring it will meet Part F too. The window will be priced at £249, for any size up to 1300mm x 2400mm.
Group Managing Director Steve Winslet said: “Installers around the country are crying out for products that help
them quickly and easily meet the requirements of Part L and F – and that’s exactly what we’re providing them
with. Trickle vents can ruin the appearance of a window if they’re implemented poorly, but thanks to an ingenious design by our founder and Group CEO
Scot Starkey, this isn’t the case. The vents are concealed, meaning the ECOSlide sash window aesthetics are retained.” www.victoriansliders.co.uk
SENSCHECK MAKES SENSE FOR SIERRA
Yale has announced Sierra Windows as the first official launch partner for SensCheck, the company’s
new range of integrated smart window and door lock sensors.
The partnership will see Sierra Windows – part of the Epwin Group – supply all its PVC casement window, flush
window, and door products with SensCheck compatibility as standard. This will enable homeowners to check the
status of their doors and windows using their smartphones and devices while providing an outstanding smart
advantage for installers.
Yale SensCheck allows installers to offer smart windows and doors within their product range, benefiting
from the association with the company. It is said that the fact that the consumer purchases directly from Yale means there is no risk for the installer –
who is fully supported by Yale’s aftersales support team. www.yalehome.co.uk/sync-smart-home-window-and-door-sensors
A SLIDING WINDOWS MOMENT
Window Warehouse has announced its ‘biggest news of 2022 so far’ – the launch of its own range of
vertical sliding windows.
Remi Cake, Operations Director at the company (pictured) said: “Manufacturing vertical sliding windows
is something we’ve wanted to do for years and to finally see our hard work pay off has been incredibly
uplifting for the entire Window Warehouse team, especially after the challenges that have faced our
industry over the last few years. We can now offer a top quality product that homeowners will love the
look of and can also offer our trade partners a solution that benefits them greatly. We’ve chosen to work with leading suppliers and dedicated hardware
manufacturers so that a Window Warehouse vertical sliding window will stand toe-to-toe with even the most established systems on the market,
meaning our trade customers aren’t compromising on quality for their end users.” www.window-warehouse.co.uk
34 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

KEEPING THINGS SIMPLE
PART L COMPLIANT
PART F COMPLIANT
Worried about recent changes to Part L and Part F of the
building regulations?
You don’t need to be. Victorian Sliders has it covered.
Our celebrated ECOSlide window now delivers U-values of
1.4 and a BFRC Rating of A+ to meet Part L, and by fitting
each window with the maximum number of trickle vents
as standard up to 10,000mm2 (EQA), we’re ensuring it will
meet Part F too – all for just £249, regardless of size.
With it, you’ll have everything you need to keep up with the
latest regulations.
Any size for
£249
Up to 1300mm x 2400mm
1.4
U-Value
A+ rated
Get compliant the easy way –
speak to Victorian Sliders today.
Call 01269 846200
www.victoriansliders.co.uk
*Any size white PVC-U window to a maximum width of 1300mm
by a maximum height 2400mm. Includes white hardware
and trickle vents as standard. Excludes curved, foiled
or sprayed colours and georgian bars/astragal bars.
All prices exclude VAT & delivery. Oversized
windows are available at extra cost. (Maximum
size 1600mm x 3000mm) Subject to any
surcharge at time of sale. E&OE.

Contract The View Talk from Certass TA
Every working day in the UK, two construction
workers commit suicide. Just let that fact
sink in for a moment.
Not only is construction the number one industry for
suicides in the UK, but the same shocking statistic is
also true in Ireland, Australia and the USA.
This is, quite literally, a deadly serious issue and
it needs to be tackled now.
TIME TO ACT
Jon Vanstone, Chair of Certass Trade Association, discusses his work with the
Lighthouse Construction Industry Charity and explains why when it comes to mental
health issues, the time for action is now.
Recent research revealed that the mental health
of our workforce is in a bad way, with more
than 20 percent of work-related illnesses due
to stress, anxiety and depression. As ours is an
industry dominated by men, who notoriously
struggle to talk about their worries and feelings
for fear of being judged, we believe this number is
probably much higher.
Most of us have been told to ‘man up’ at some
point, and maybe we’ve even said it ourselves.
It may seem like a harmless phrase, but it can
reinforce the pressure that men come under to
conform to cultural expectations, such as being
providers and not showing weakness.
This is an incredibly serious problem. We are
becoming increasingly aware of the repercussions
of poor mental health but in order to tackle the
issue effectively, we need people to talk about it
and highlight the gravity of its nature, rather than
let those who are suffering do so in silence.
As a cross industry concern, it’s vital that we
keep enforcing the need for us to do more and
accept the simple fact that without collective
action, the numbers will only get worse.
I am proud to be the ambassador for the
Lighthouse Construction Industry Charity, the only
one of its kind that provides emotional, physical
and financial wellbeing support to construction
workers and their families, helping those in need
when times are tough.
The charity was founded more than 65 years ago
by a group of gentlemen who had been attending
a Ministry of Public Buildings and Works
Exhibition on Tyneside.
Finding themselves on the seafront at Whitley Bay
and under the light of St Mary’s Lighthouse, they
vowed to extend the goodwill they enjoyed at the
show by starting something to unite and benefit
the entire industry.
From those humble beginnings, the impact of
the Lighthouse Club has grown significantly year
on year. In 2021, we helped more than 2,800
construction families and our aim is to double
that amount this year.
A crucial element of our strategy is to provide
a range of free and widely available proactive
resources to support the industry, including a
24/7 helpline for employers and employees as a
first point of contact for those who need to access
a variety of completely confidential services.
There’s also a free Construction Industry Helpline App
aimed at those who may not feel comfortable speaking
with someone or would like more information about
how they can help themselves before taking the next
step in seeking professional help.
We also offer a variety of free construction-focused
training programmes, ranging from hour-long
interactive wellbeing sessions through to the MHFA
England-approved Mental Health First Aider course.
The Lighthouse Construction Industry Charity
receives no public funding and relies entirely on
the generosity of those within the industry to help
us continue our vital work.
Every penny raised means we can do more, so
any businesses with funds to spare, please look at
donating to our cause or organising a Lighthouse
fundraising event. You can find more information
here: www.lighthouseclub.org/support-us/
Our goal is to break the stigma of talking about
mental health and for everyone to know that there
is always hope, safety and support.
Remember, every working day in the UK, two
construction workers commit suicide. Now is the
time to act.
Jon Vanstone spoke about the importance
of mental health and how we need to do
more at the FIT Show in May
Contact Certass Trade Association:
01292 292 095
certassta.co.uk
@CertassTa
36 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

New Part L
Building
Regulations
Compliant.
ONLY THE SKY’S THE LIMIT
19 STOCK LANTERNS AND
GLASS DELIVERED WITHIN
JUST 5 DAYS.
What’s as beautiful as a roof lantern from Atlas?
Taking delivery of it, complete with glass, in just 5 DAYS.
• 19 stock roofs ready for dispatch
• Roof and glazing in one delivery
• Slimmer sightlines
• Delivery via our own fleet, providing complete care and assurance
• A choice of Regular, Contemporary or Square roof lantern designs
Lantern Flat Rooflight Skyroom Conservatories Verandas Lean-tos
To find out more or to order and receive your stock lantern in just FIVE DAYS,
visit atlasroofsolutions.co.uk/stock or call 0283 832 7741

Bi-folds
'DESIGNED FOR INSTALLERS'
Paul Bailey, Managing Director at Pyramid Aluminium, explains how the new SlimFold
Developing our new SlimFold bifold
door system has been an
interesting process. We knew
from the start that we wanted to do
things slightly differently and although
many other bi-folds are made mainly
with the homeowner in mind, we knew
that we wanted to make something
which also considered the requirements
of the installer.
Speaking to our installer customers
allowed us to design something
which benefitted both them and the
homeowner. We focused on making
their lives easier by ensuring the door
is easier to fit while still offering the
impressive benefits that homeowners are looking
for.
Part L compliance
There’s been a lot of focus on Part L for the
industry this year, with big changes to the
Building Regulations.
As much as some bi-fold doors claim to be
Part L compliant, this is often only the case when
they’re using a triple glazed unit or special glass
which is much more expensive, or by adding extra
insulating components that can make the door
more vulnerable in operation. SlimFold achieves a
1.4 U-value with standard double glazing.
When we designed SlimFold, we knew the
importance of meeting the new Building
Regulations, which is why we included a range
of features to ensure it met Part L even with a
standard Low-E glass, argon filled, warm edge
double glazed unit. No high-spec glazing required.
The frames also include a flexible insulating strip
which sits between the two polyamide thermal breaks,
providing extra insulation and also creating 4 extra air
chambers for outstanding thermal performance.
We know that the new building regulations have
caused some confusion at times, but SlimFold
gives installers complete peace of mind.
bi-fold door is helping improve the lives of installers...
Pyramid Aluminium has taken onboard feedback from installers in order to make its doors
as easy as possible to install
Easy Click Glazing Bead
As well as making SlimFold comply with Building
Regulations, we wanted to make it super easy for
installers to fit.
After hearing our customers speak to us about
the glazing process, we knew it would be a huge
benefit to be able to speed this up and make it
much easier for installers.
The development of the easy click glazing bead
makes light work of glazing bi-fold doors, with
the aluminium bead simply clicking into place to
drastically reduce installation time.
Pre-fitted Sill
There were two major things we wanted to achieve
with SlimFold. We wanted to maximise the amount
of glass and make it easy to install. The sill helped
achieve both of these objectives.
Rather than the door sitting on top of the sill, we’ve
factory fitted it to the outer frame. This removes the
timely process of unpacking the sill, fitting it with
silicone and then fitting the door after.
With SlimFold you simply fit the door with the sill
included, meaning along with the easy click bead,
you save even more time on site.
As well as the installation benefits, having the sill
fitted to the outer frame provides an extra 30mm
of glass, as it removes the additional height you
get when the door sits on top.
This means homeowners can maximise
the amount of natural light coming
into their home and minimise the
obstruction of outside views.
4100mm sightlines
The slim profiles also helped us further
maximise the glass area on the SlimFold
door, to help homeowners create fantastic
light-filled spaces in their home.
The ‘more glass, less frame’ trend has
always been popular, and one of the
main reasons for choosing wide span
doors is to gain more natural light.
However, bi-folds with normal frame
widths can block the light coming in and obscure
the view. With 100mm sightlines, SlimFold is one
of the slimmest on the market, helping to create
light and airy living spaces, which impresses
homeowners and makes it much easier to sell.
Anti-stretch thermal gaskets
We’ve put a lot of detail into developing every
detail of the SlimFold door to be the best it
possibly can, including the seals. We’ve used
anti-stretch gaskets to increase the performance
of the door and also simplify life for installers. The
anti-stretch feature means that it stays in place
for longer and there’s no need to return to site for
costly call backs. It also means the door performs
for longer with significant weatherproofing
benefits.
SlimFold – made with installers in mind
We’ve been able to include all of these features
by working with direct feedback from installers
and doing things differently. Everything that we’ve
included in the SlimFold is designed to help
simplify life for installers and make fitting and
selling aluminium bi-folds as easy as possible.
Contact Pyramid Aluminium:
01543 454242
www.pyramid-profiles.co.uk/
38 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

New Part L and
Part F Building
Regulations
Compliant.
Polyframe.
Responsive.
Supportive.
Proactive.
Now you’re talking.
Responsive. Rehau systems delivered within competitive
lead times, Duraflex systems delivered within just five days.
Supportive. Technical specialists on-hand to help with
design and installation. Proactive. Always thinking ahead.
Making sure your customers receive the best service from
CASEMENT
WINDOWS
FLUSH FIT
WINDOWS
TILT & TURN
WINDOWS
you, through you receiving only the best service from us.
Easy to order. Easy to deal with. Easy to contact us.
ENTRANCE
DOORS
SLIDING
DOORS
FRENCH
DOORS
For an industry leading turnaround time on our
excellent Rehau and Duraflex systems, let’s get
talking. Visit polyframetrade.co.uk/responsive
or call 01453 826884.

Composite door trends
KEEPING UP APPEARANCES
Ian Griffiths, Managing Director at Shepley, discusses the latest trends in composite doors
and how the new Visage Modernist collection helps installers make the most of new trends...
The level of design flexibility offered by
composite doors is not only one of the key
benefits, but also one of the main reasons
for their rapid rise in the market.
A regular in the top ten most popular home
improvements in surveys, replacing the front
door gives homeowners the chance to express
themselves and create something which is truly
unique to them, and there are so many different
styles and designs to choose from. Just a quick
walk down most streets will show you how many
different types are out there.
With appearance being such a big reason for
homeowners opting for a new front door, installers
need to be able to offer a wide range of composite
styles to help homeowners find what they’re
looking for and help increase sales volume.
Having standard colours and designs isn’t a bad
way to go – you’ll probably have something to
cover most markets – but there has been a rise
in homeowners wanting to stand out with their
entrances, so it’s important to be able to offer
them doors which are unique and on trend.
As a supplier, we have also had to adapt our product
range to keep up with these trends and expand our
offering to help installers offer a bigger selection of
choices. But what are the trends at the moment and
how can installers make the most of them?
Making a statement
The vast array of options available to
homeowners for their front doors is clear for
everyone to see. Some homeowners stick with
traditional styles and colours with a modern twist,
whereas many others will go the opposite way
and choose a more contemporary door. Typically,
the anthracite grey door with a long bar handle is
a staple of what people consider to be the ‘must
have’ style door. But demand for these doors is on
the decline slightly, with newer trends taking over
Shepley has added new vibrant colour schemes for its doors,
including Colza Yellow (above)
as people are now looking for more eye-catching
and unique options. More and more homeowners
are wanting something bright and bold to make a
statement, and 1 in 4 of our composite door sales
reflect this.
Front doors have become a trend setter in
home improvements and through our Visage
brand, Shepley has developed the flexibility that
installers need to adapt quickly to market trends
and avoid missing out on offering homeowners
statement-making styles.
The new Modernist range from Visage is the
perfect tool to add to your weaponry and achieve
just that. Named after innovative artists, the
doors offer the best of contemporary styling with
exciting new groove designs, as well as colours
and stunning glass options to allow homeowners
to express themselves and choose something
which makes them stand out from the crowd.
New colours and glass
The main ways which homeowners will
personalise their composite doors are through
glass and colour. The colour is the main thing
people notice and helps set the tone. Colour
trends are constantly changing, and we’ve
reflected this rise in demand for more eyecatching
doors by expanding our range of options.
We’ve added bold and exciting colours, including
Telemagenta, a bold and vibrant pink, and Colza
Yellow, another radiant tone, as well as many
more statement colours. All of these are designed
to help installers capture the market of those
looking for something to stand out.
Glass is also a great way of customising your
composite door. Although slightly more subtle
than the colour, the glass has a huge effect on
overall appearance and also helps people put their
personal stamp on it. We’ve increased the number
of glass options to include some outstanding new
designs, such as New Orleans and Horizon, offering
an interesting twist to the contemporary aesthetic.
There is also a range of more traditional styles
for those looking for a striking contrast between
classic and modern design.
Greater choice
These new colours and designs have also been
extended across the complete range of Visage
composite doors to give homeowners a huge
level of choice for their property. Homeowners
expect lots of options when it comes to designing
their front door as they want something which is
personal to them. Being able to offer a greater
level of choice is a huge point of difference for
installers and this is something which can be
easily achieved with the Visage range.
With 48 door styles and 40 colour options, your
customers will have the world at their fingertips
and the greater level of options available will help
you sell more and ensure that you’re not missing
out on any potential customers.
Contact Shepley/Visage Online:
0161 339 2433
www.visageonline.co.uk
@VisageOnline
40 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

Innovation comes built-in
60
Quotes
available in
60 minutes
VERSATILE PRIVACY AND
SHADING FOR EVERY DOOR
Our bespoke integral blinds are made to measure to suit
all window and door applications (including bi-folding
and sliding doors).
Morley Glass & Glazing Ltd
Unit 3
Leeds 27 Industrial Estate
Bruntcliffe Way
Leeds LS27 0HH
morleyglass.co.uk
0113 277 8722 sales@morleyglass.co.uk

Updates
VBH, the company behind the greenteQ range of hardware and furniture, has reported a steep rise in
registrations for its Q-secure consumer security guarantee.
Q-secure guarantees the security of windows, doors and patio doors up to a potential £8000 payout, which is paid
direct to the end user in the event of a break in through a registered product.
Installations must have been carried out by an approved Q-secure installer and registered direct with VBH.
VBH advised that registrations in the first quarter of 2022 are 87% up on those in the final three months of 2021.
Marketing Manager Gary Gleeson said: “A near doubling of registrations is really encouraging and shows that our
guarantee is proving a hit with our customers who find it to be a real help in closing deals. Q-secure Network members have a valuable, but free, extra carrot to dangle
now that sales people once again have to work hard to achieve new business.” To find out more or join the network, email: info@vbhgb.com
TIMBERLOOK IS JUST A TAP AWAY!
PROTEQ10 PROFILE POPULARITY RISES
For further doors updates visit www.total-installer.co.uk
Q-SECURE BOOST WITH STEEP REGISTRATION RISE
Tommy Trinder has teamed up with trade supplier Affordable Window Systems to make its
Timberlook range of heritage windows and doors available to show off to homeowners in a tap.
Tommy Trinder’s patented Framepoint Technology allows users to free draw windows and doors with
their finger or mouse, just like sketching on a pad. Installers can show clients how new windows will look
in their homes with a click. Phil Myers, Sales Director of Affordable Window Group, commented on the new
partnership: “Teaming up with Tommy Trinder has been fascinating. The Framepoint platform makes it
easy for installers to demonstrate the value of our carefully designed heritage products. The in-app pricing
function saves considerable time, enabling installers to provide professional and accurate quotations
within minutes. It will set our trade customers apart from the rest of the competition!” www.tommytrinder.com / www.timberlook.com
VBH (GB) has reported a continued increase in take up of its proteQ10 profile cylinder guarantee.
proteQ10 is a free guarantee offered with each greenteQ Orion TS007 3 star profile cylinder.
If the Orion cylinder is snapped in situ, allowing the door to be opened unlawfully, VBH will pay the resident £2000 direct
in compensation, according to the terms of the guarantee.
Orion was launched early in 2021 and is said to have proven to be very popular among manufacturers of all kinds of
doors, from residential doors through to bi-folds and sliders.
VBH advise that the guarantee is also proving to be a hit with consumers as the numbers of cylinders registered under
the scheme in the combined months of April and May were 25% up on the previous two months. Gary Gleeson of VBH
said: “We get nothing but positive feedback on Orion both from industry professionals and from consumers. End users really appreciate the fact that their locks are
guaranteed to the tune of £2000, and the fact that the operation of Orion is guaranteed for 10 years.” www.vbhgb.com
VBH (GB) TEAM CELEBRATE 4O YEARS IN STYLE!
Hardware specialist VBH (GB) turned 40 in July!
After originally supplying British fabricators direct from Germany, Peter Kinze of VBH group company Heinz
Wagner persuaded the board that a local company was needed to capitalise fully on the riches that the
fledgling UK market could bring. Peter recruited Graham Organ and Barry Amey, and Heinz Wagner (GB) Ltd
opened in Rochester on 7th July 1982. This company changed its name to VBH (GB) in 2009.
The first product lines were mainly European and Wagner even sold door panels for a while. Although many
of the brands have disappeared from the range, some, such as Roto and Deventer, are still very much part of
VBH’s product portfolio, alongside the company’s own greenteQ brand. The VBH team celebrated in style with
a dinner/dance at Leeds Castle in Kent in May. Staff from all three UK sites got together to remember old
colleagues and, in many cases, to meet new ones. www.vbhgb.com/
42 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

Advertorial: Solidor
BUILDING REGS CHANGES: ARE
INSTALLERS PREPARED?
Patrick Dean, Sales Director at Solidor, explains what the changes to Part L of the
Building Regulations mean for installers and how Solidors can help them achieve the
Some key changes to Part L of the Building
Regulations in England – which focus on
thermal performance and energy efficiency
– came into force on 15 June 2022, alongside
associated regulations on ventilation (Part F) and
overheating (Part O). Similar changes will come
into effect in Wales on 23 November 2022.
The uplift in Part L of the regulations includes a
requirement for new homes to produce around
31% less CO2 than current standards and a 27%
reduction of emissions from other new buildings,
including offices and shops.
required U-values.
These changes will help move us closer to the
requirements of the Future Homes Standard (for
dwellings) and the Future Buildings Standard (for
non-domestic buildings). Both standards come
into force in 2025 and are designed to give us
buildings which are zero-carbon ready, equipped
with low carbon heating systems and achieve
world-leading levels of energy efficiency.
Impact on installers
Installers have a responsibility to ensure the
products they use are going to meet the required
performance standards.
This means that products must meet increasingly
strict thermal performance criteria and achieve
lower U values than before. They play a key role
in improving the energy efficiency of a building.
As of 15 June, doors fitted in new homes must
achieve U-values of 1.6 W/(m 2 .K). In existing
dwellings they must achieve 1.4 W/(m 2 .K). This
means that installers should pay particular
attention to the materials being used to
manufacture the products they are fitting.
While Building Regulations do not apply directly to
individual construction products, timber door products
play a very important part in helping architects,
builders and developers meet the new requirements.
Working with the UK government and trade
association partners including the British
Woodworking Federation (BWF), a consensus
was reached that there was limited scope
to immediately improve further the thermal
performance of certain products.
This includes a range of products, including
doorsets where:
• The door leaves are primarily solid timber slabs
formed of laminated timber in single or multiple
layers (Solidor falls into this category), or;
• Are panelled timber door leaves formed from
traditional stile and rail construction with infill panels.
It does not matter what material is used for the
door frames or the facing material, as it is the
timber door leaf that is limiting the component.
For timber doors, a maximum U-value of 1.8 W/(m 2 .K)
or Doorset Energy Rating Band E is permissible until
14 June 2023, but from 15 June 2023 the full stand of
1.6 W/(m 2 .K) for new dwellings and 1.4 W/(m 2 .K) for
existing dwellings applies.
Under the Building Regulations, Solidors are
classed as timber product due to its 44mm
timber core with 2mm ABS skins.
Reassurances from Solidor
Solidor makes its products using a high-quality
composite of materials that help ensure strength,
durability and kerb appeal. Composite doors are one of
the most energy efficient products you can choose.
Solidor products have a solid timber core, rather
than one made from compressed polyurethane
foam, which comes from sustainable forests and
is easily recycled. At 48mm, timber core composite
doors are thicker than other types of door.
Timber core composite doors have Acrylonitrile
Butadiene Styrene skins which provide a robust
thermo-plastic door skin, making them incredibly
durable.
The result is a product that is far more resilient than
a standard UPVC door that is both better at insulating
homes and protecting them from unwanted intruders.
Contact Solidor:
0808 115 5741
www.solidor.co.uk
@SolidorLtd
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
JULY/AUGUST 2022 T I 43

Total Talk: Band of Builders
A HELPING HAND
Band of Builders CEO Gavin Crane speaks to George Lewis about his plans for the charity and
how he wants to develop it to help even more construction professionals who need support...
“We want to be for construction what
Help for Heroes is to the military”,
proclaimed Gavin Crane, the
first ever CEO of construction charity Band of
Builders.
I recently spoke to Gavin about his career in the
industry leading up to joining Band of Builders,
and his ambitious plans to build on its already
solid foundations and ‘expand its scope, reach and
influence within the industry over the next five to
ten years and beyond’.
The Band of Builders has been on an upward curve
since 2016 when Addam Smith helped friend and
employee Keith Ellick who had been given the
devastating news that he had terminal cancer.
Construction workers
can have a chat and
a brew with other
members of the industry
during the many Big
Brew events
Addam and 50 other volunteers from plumbers,
builders, tilers, plasterers and landscapers all
helped to transform Keith’s home.
Gavin, a landscaper by trade, saw this project from
afar and wanted to get involved as soon as he
could. The second project was announced for the
following year, and being a landscaping project, it
was the perfect fit for Gavin.
Gavin said: “Because it was a landscaping project,
I thought it would be the one I’d have most impact on.”
Gavin was right. He became the project lead over
a two-week period which saw 150 different trades
turn up to support. He added: “It’s so rewarding to
get stuck in and hands on.
“If you ask anyone that volunteers as part of the
Band of Builders, they’ll say it’s addictive; it’s like
a drug. Once you’ve done one you can’t wait for the
next one.”
Gavin was hooked from then on and wanted
to be part of every project. He expressed an
interest to join the backroom team looking at the
fundraisers and events and subsequently joined
the administration team as a volunteer.
Band of Builders is built on the work of its
volunteers, and it is only in the last year that the
charity has been in a position to employ people.
Now able to hire people, Band of Builders asked
Gavin to become a trustee. It was at this time that
Band of Builders was applying for charity status
and Gavin explained that during his time as a
trustee he helped finalise the process with Band of
Builders achieving charity status in 2019.
But Gavin wasn’t done there. He then became
Chairman of the Board of trustees and has now
become its first ever CEO, which means Gavin is in a
prime position to build on the success of the charity.
He is so passionate about Band of Builders and
sees such a strong need for the charity’s services
both now and in the future that he stepped away
“I consider myself very fortunate that
I have been given this opportunity
where my passion can become my
profession”
from his landscaping business to take on the
full-time role of Band of Builders CEO. But it’s
a decision he doesn’t regret it one bit; quite the
opposite: “I consider myself very fortunate that I
have been given this opportunity where my passion
can become my profession.”
Part of his new role is to map out the charity’s
strategy and vision, and that means looking 5-10
years in advance, whilst building further strategic
partnerships and developing more fundraising
opportunities.
Band of Builders relies on merchants for materials
for projects such as national partners Jewson,
DeWALT, Gibbs & Dandy and Talasey. Nearly all
materials for the Band of Builders’ projects are
supplied by donations from merchants.
Continued on page 46
44 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Total Talk: Band of Builders
Continued from page 44
Gavin said: “The merchants are so generous and
willing to support what we do. There is a real
community spirit around the supply chain.”
All projects are volunteer led and involve
members of the industry from different trades
Gavin explained that another portion of the
charity’s strategy includes the ‘ambition to be a
positive voice on issues affecting the construction
industry, such as apprenticeships, the skills gap,
inclusion and gender discrimination’.
He said: “We want to work collaboratively with
industry to address the skills gap. Only 12% of new
learners at a construction college come out and
into a trade. We need new people (in the industry)
and part of that is improving diversity, equality and
inclusion.”
But interestingly, also as part of his vision for the
next 12 months, Gavin wants to have drawn up
plans to devolve the national Band of Builders and
create regional divisions. He believes that this will
allow the charity to do more projects and therefore
increase the amount of support they can provide.
“Where we’re looking to do one event a month
nationally, if we can devolve Band of Builders into
regional sections we can probably try to do two or
three per region per month”, he explained.
He added that he hopes to reach a target of 250
Big Brew events this year, which is over 100 more
than last year.
The Big Brew events aim to highlight mental health
struggles within the construction industry and
raise funds to expand on Band of Builders’ recently
launched wellbeing support service by offering
construction workers a chance to take time out to
talk to someone whilst having a ‘brew’.
“We really want to focus on mental health
support”, he said. According to the Office for
National Statistics, more than 1,400 construction
workers committed suicide in the UK between 2011
and 2017, and that figure is why Gavin and the
Band of Builders are on hand to help construction
workers when they potentially need it most.
That support includes a closed Facebook group
where members can open up on any problems they
are going through.
Surprisingly, Gavin said that members of the group
tend to open up to others more than friends or family
as it is someone completely unknown to them.
He explained: “As soon as they take that leap (in
talking to someone) others soon follow and they
realise they are not alone because others are going
through the same thing.”
And Gavin feels that there are even more problems
currently facing the industry. He said: “We’ve
already seen an increase in demand for our grants
service due to cost of living.”
Part of Gavin’s long-term vision for the Band of
Builders is to develop an emergency housing
strategy for members of construction. This would
mean the Band of Builders initiating projects to
develop its own properties for emergency housing
use.
But he also said that his ‘ultimate goal’ would be
for the Band of Builders to have its own national
wellbeing recovery and rehab centre for the injured
at work, members with addiction amongst others,
but this could be in the next phase of his vision
10-15 years from now. It’s an ambitious goal,
but with the rapid growth of Band of Builders and
support of those involved, not an unrealistic one.
When asked what someone reading this article
should do if they know someone who is struggling,
Gavin said: “ask, and ask again”. He explained
that someone can self-refer themselves via the
Band of Builders website and can also use the free
counselling service of which Gavin said the uptake
had already been “really encouraging”.
The charity also wants to urge people to “know
their STATS”. Gavin explained that STATS is a
simple mnemonic for remembering how to look for
other people who may be experiencing a mental
health crisis. It stands for:
S – Support each other
T – Talk about it
A – Always ask twice
T – Take it seriously
S – Stop the cycle
But wanting to end on a lighter note, we asked
Gavin for his stand out moments during his time
at Band of Builders. He said: “There are lots. But
nothing beats seeing the difference the impact our
work has on each of our beneficiaries.”
He concluded that he is ‘proud of our mental health
and wellbeing path’, and if the last few years are
anything to go by, that upward curve of which Band
of Builders is on is nowhere near ready to slow
down just yet.
Contact Band of Builders:
0300 015 4808
bandofbuilders.org/
@bandofbuilders
46 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Mental health focus
IT'S TIME FOR ACTION
Total Installer hears from Faisal Hussain, Chief Executive of the Double Glazing &
Conservatory Ombudsman Scheme (DGCOS), who looks deeper at the reasons behind the
Glass and Glazing Mental Health Survey’s startling results...
DGCOS Chief Executive
Faisal Hussain
When we released the Glass and Glazing
Mental Health Survey 2022 last month, we
could not have predicted the outpouring of
support and interest, and in some cases, installers
sharing their own personal battles with us.
The survey shows the price we’re paying in
terms of mental health as a sector: 89.5% of
respondents have seen an increase in their
workload since the Pandemic; 76.3% are
experiencing burnout from their workload; 86.8%
believe there isn’t enough awareness about
mental health and sadly, 60.5% believe there is a
mental health crisis in the glazing industry.
Almost half of those questioned say they have felt
‘very stressed’ over the last two years, with more
than one in three feeling ‘very anxious’.
Behind the stats
We’re all aware of the battering the global supply
chain has taken in recent years, and the fact is,
it’s not growing fast or sustainably enough.
The challenges of Brexit, new immigration bills,
tariffs, containers stuck in the Suez Canal,
unpredictable weather, erratic buying patterns,
are all still out of control and having significant
“We have a perfect
storm when it comes to
levels of stress”
impact on our sector in terms of supply.
Combine this with the home improvement boom
at the start of the Pandemic, when the UK used
a whole year’s supply of fencing and paint in just
one month, and we have a perfect storm when it
comes to levels of stress.
Does nobody care any longer?
But based on many of the verbatim comments
given in the survey, it’s clear there’s something
else going on.
The majority of people, when asked to say in their
own words what the main causes of stress were,
named supplier issues.
Here’s a selection of the comments: “Why are
materials arriving in the wrong colour and wrong
size? Is it because nobody cares anymore?”;
“My supplier won’t pick up the phone to me”;
“Very poor manufacturing”;
“Supplier quality issues and learning to work with
a 6 month rather than 2 month lead time;”;
“I’ve often thought there must be an easier way
to make a living.”
The fact is, COVID can no longer be seen as an
excuse for poor customer service.
Sadly, the fact is that supply chain, safety, and
staffing challenges are well-established market
conditions now and can no longer be blamed on
the Pandemic.
It’s just part of the everyday problems that
occur when running a business or dealing
with customers, and no matter what happens,
customer and supplier trust must be maintained.
The situation is also surprising when you consider
that according to the UK Customer Satisfaction
Index (UKCSI) there has been huge growth in the
number of customers prepared to pay more for
better service since the beginning of the Pandemic.
Keep communication lines open
Poor communication when things go wrong has
also been mentioned in the survey, with some
respondents saying they just can’t get hold of
their supplier on the phone or that emails aren’t
48 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

eing answered.
The stress that this adds to retail businesses,
already working at capacity to meet demand is
immense.
Therefore, one of the simplest solutions is to talk
to each other. Installers will accept longer lead
times on certain products, as long as the supplier
communicates the facts.
This is something Thom Emerson brought up
in our mental health podcast conversation
too and an issue regularly discussed when
DGCOS supports customers in mediation and
disputes.
The fact is, when we have all the information –
good and bad – we can plan, and installers can
keep their customers updated.
What is difficult for installers to accept, is
incorrect or part-filled orders for no reason other
than a mishandled order.
This is unacceptable with any buying experience,
so why should our industry think otherwise?
The survey indicates the failing supply chain
remains a big problem and is one that needs
tackling head on.
DGCOS is never afraid to talk about the issues
that others steer clear of in the hope that
collectively we can resolve these challenges in a
positive and constructive way, and in so doing,
give voice to the hundreds of installers out there
who are struggling, and the industry as a whole.
To download the full report, visit the Double
Glazing & Conservatory Ombudsman website.
Contact DGCOS:
0345 053 8975
www.dgcos.org.uk
@DGCOS
The DGCOS wants us as an
industry to start talking more
about our mental health
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JULY/AUGUST 2022 TI 49

Advertorial: Eurocell
DELIVERING THE WIDEST RANGE OF
SUSTAINABLE SOLUTIONS
Eurocell’s wide range of innovative and
sustainable window, door, and roofing solutions
have continued to offer the trade what it needs
to meet consumer expectations and shifting trends.
Now, with newly expanded warehouse and
manufacturing capacity, and a list of exciting
products launched, this year has seen Eurocell’s
collaboration and support for its network of
valued installers go to the next level.
Eurocell offers a wide range
of conservatories to meet
changing customer demand
Product highlights
Recently extending its range of outdoor living
solutions with the launch of new contemporary
garden room, pergola, and veranda designs,
customers can now create bespoke and inspirational
living spaces that marry the functionality of indoors
with the beauty of the garden.
Whether it is for home working arrangements,
simple relaxation, socialising or exercise, additional
rooms or protected spaces set in a tranquil garden
environment provide a flexible and minimal
maintenance way to enjoy a better connection to
nature and all its wellbeing benefits.
Kyube Plus Garden Room
The Kyube Plus builds upon the popularity and
proven performance of the existing Kyube garden
room solution, delivering a modern and naturally
styled outdoor space that perfectly complements
its surroundings.
The Kyube Plus modular garden room is a highquality
construction and is delivered in prefabricated
forms to ensure quick and simple installation.
Highly insulated to provide all-year round comfort,
the new Kyube Plus option is available in 13 sizes
ranging from 2 x 2m up to 5.8 x 3.3m.
For customers requiring a bespoke solution beyond
the standard sizes, Eurocell can also create one off
designs. Additional features such as front canopies
and storage extensions are also available to add
further sophistication and practical benefit.
The Kyube Plus
Garden Room
Oasis Pergolas and Verandas
Whilst the British climate can often be a
challenge, the installation of a stylish pergola or
veranda can provide the perfect garden space in
which to enjoy the outdoors all year round.
Extending the home and garden footprint,
Eurocell’s new Oasis range offers a stylish appeal
with practical benefits, helping make the most of
gardens in all weathers.
The Oasis veranda is available in both a glazed
roof and polycarbonate, with the polycarbonate roof
coming in four different colour options. In
addition, there is the choice of three frame
colours and two types of leg, guttering, and
footplate, meaning they can be customised
to taste.
Eurocell has also introduced the Oasis
pergolas range. The Deluxe option takes
the pergola to a new level of sophistication
and style. Thanks to the introduction of
automated sliding retractable louvres, users
can have the best of both worlds. They
can open the roof for unobstructed views,
or simply retract the louvres for protection
against hot sun rays or rain filled clouds.
50 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

CERTIFICATE 12/4895
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Conservatories and orangeries
In addition to this, Eurocell has also extended
its range of market-leading conservatory and
orangery solutions with the launch of new
contemporary designs that create desirable
extended living spaces or can modernise existing
and traditional conservatory structures.
Responding to increased consumer demand for
21st century conservatory designs that include
greater use of glass, reduced brickwork, superior
thermal insulation, and a contemporary build
aesthetic for shape and colour.
Eurocell has added a raft of new quality-led
features that improve liveability and reflect
changing homeowner tastes, which will create
business growth opportunities for installers.
Conservatories and orangeries have, for
generations, been popular additions to living
spaces, providing homeowners with alternative
spaces in which to unwind, socialise, and work.
The latest conservatory designs bring together a
combination of Eurocell’s exclusive pilaster and
slimline roof systems, with a modern highline
Eurocell’s Oasis
Pergola range
gutter solution to enable the creation of cuttingedge
and desirable living spaces that connect the
house and garden.
Requiring low maintenance and designed for
ease of fabrication and fast installation, the
sleek and attractively designed options will
ensure the swift and cost-effective completion
of projects.
They also offer peace of mind with a 10-year
guarantee on product performance once installed
and provide all year-round comfort through
superior thermal performance.
Contact Eurocell:
03301 737 159
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Orangery systems
BRINGING ILITE INTO YOUR HOME
Wes Clarkson, Sales Director at SupaLite, talks to Total Installer about the company’s new
ILite flat roof orangery system, which is said to deliver ‘unrivalled strength and rigidity’...
Preston-based roof manufacturer SupaLite
has added a brand-new flat roof orangery
system to its portfolio of existing products.
ILite is said to be one of the strongest, most
thermally efficient and quickest to install flat
roof orangery systems and has reportedly proved
incredibly popular with SupaLite customers.
Factory fabricated in the UK, the new flat roof orangery
system has a design that has been successfully
engineered with ease and durability in mind.
Wes Clarkson, Sales Director of SupaLite, said:
“ILite is a pod-based flat roof orangery system
which is lightweight but incredibly strong.
“In today’s current climate, we know how
important it is for installers to use products which
allow them to work more efficiently.
“Creating a complete system like ILite means
installers will spend less time on site.
“A traditional system can sometimes take weeks
or days to install but the new SupaLite flat roof
orangery system can be installed in hours, which
is a huge benefit for many installers.
“At SupaLite, we’re always looking to develop and
manufacture high quality products that support
our customers and we’ve received a positive
response as well as an increase in demand for
ILite since it launched earlier this year.”
Innovative design
The innovative ILite flat roof orangery system has
been cleverly engineered to deliver strength and
rigidity, Wes explained.
He said: “The ILite is incredibly strong and
dimensionally stable and therefore doesn’t distort
or shrink.
“Made from timber I-Beams which not only reach
spans of approximately five metres but are also
lighter than conventional large timber trusses
and steel, means less pressure is placed on the
“In today’s current climate, we know how
important it is for installers to use products
which allow them to work more efficiently”
supporting walls and frames.”
Like all SupaLite products, ILite has been
expertly designed and rigorously tested. As a
result, the product exceeds Building Regulations
requirements by offering an impressive U-value of
0.13W/m 2 K, outperforming most competitor roof
systems and traditional orangery constructions.
Celebrating 10 years
This year marks an important milestone for
SupaLite which has been manufacturing and
supplying its tiled roof systems and products in the
retrofit and new conservatory market for ten years.
SupaLite has continuously delivered quality
products and services to installers across the UK
in the last decade and this newest product proves
the team is still as dedicated and passionate as
they were in 2012.
“Throughout the last ten years we’ve worked hard
to provide an exceptional service to our trade
partners. We continuously update and tweak
our full product range to make sure we create
first-class products, and we also explore ways to
introduce brand-new systems into the market,”
added Wes.
“Our experience of the industry empowers us to
develop and manufacture products which are a
step ahead of others in the market and our latest
flat roof orangery system is no exception.
“Engineered with products that should last a
lifetime, the system is incredibly strong, durable
and very quick to install. It makes the perfect
addition to our existing unrivalled SupaLite
products and it’s already generating lots of
positive interest amongst our customers.
“We’ve accomplished so much with our products and
as a business in the last ten years. We’re incredibly
passionate about continuing to push forward and drive
to new heights and I’m looking forward to seeing what
the next decade has in store.”
SupaLite offers a full range of highly
desirable, replacement roof solutions for both
conservatories and orangeries, all of which have
achieved Building Regulations approval.
Contact Supalite:
01772 828060
www.supaliteroof.co.uk
@SupaLiteRoofs
52 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Article Garden rooms
MORE THAN JUST AN IDEAL HOME
Ryan Crossley, Director of Making Your Space, discusses a recent article from Sarah Beeny
which highlights the trend for garden rooms and the subsequent opportunities for installers...
2022 is the year of the garden room as
reported in Ideal Home Magazine and
according to renovating expert and TV host
Sarah Beeny, as part of her work on the Renovate
Don’t Relocate programme.
By their very definition, rooflights require the
installer to work at height, often a precarious
operation. Working at height remains the biggest
cause of fatalities and major injuries (source:
hse.gov.uk).
With hybrid working now the norm, an
increasing number of homeowners are now
looking for separate additional living space in
which to work, entertain, exercise and relax.
Others have even decided to relocate small
businesses back within the confines of home.
‘If you can just get that sense that you leave the
house, even if it’s four steps, it’s really good for
your mind to separate your work and your home,’
Sarah Beeny explained.
The article in Ideal Home concluded by suggesting
that a garden room can add 150% of the cost
to the value of a property, or it could even save
you from moving to a larger property to facilitate
working from home.
The fact is we need more living space than ever
before and with the UK having one of the smallest
property footprints in Europe and beyond, there’s
considerable demand and opportunity for this
emerging market sector.
This has allowed for the emergence of a number of
dedicated garden room building specialists across
the UK including the likes of Creating Spaces in
Halifax, a Making Your Space Design Partner.
Making Your Space is a trade only manufacturer
of bespoke garden rooms with a marketing
programme to help ignite the sector and portable
mini rooms available for existing showrooms and
office sites.
Making Your Space offer bespoke garden
rooms. Inset: Ryan Crossley
We’ve also spent 18 months
perfecting our off-site construction
techniques, so the installation process is quick
and simple with the panels simply locking into
place and we’ve even integrated a vermin barrier
as part of the premium design philosophy.
There’s a rapidly growing nationwide network of
Design Partners for Making Your Space and the
plan is to grow this carefully with the right calibre
of installation businesses and the promise of
exclusive areas.
There are first build assists, technical training
workshops and a programme of development
more akin to a fully blown installer programme.
While the budget end of the garden room sector
doesn’t cater for a long-term luxury retreat due
to materials used and construction techniques,
we’ve made sure ours is a bespoke solution
with different types of cladding, flooring and the
option of both aluminium and PVC-U windows
and doors.
But our real point of differentiation is the Garden
Room Designer, a real-time 3D configurator which
allows Design Partners and indeed consumers
to build a bespoke room in just a matter of
minutes using cutting edge software developed
by tech experts Business Micros and The
Consultancy.
We can even add clever space saving solutions
including a concealed shed/storage area, along
with a popular canopy overhang which can be
used all-year round as a place to entertain,
cook or relax.
A garden room should also be considered
as a permanent room and an area of
extended, functional living space.
Given the climate in the UK, a garden
room can make all-year round use of
the space at hand, something again
highlighted by Sarah Beeny.
She commented: ‘‘We don’t have that many
sunny days in this country, so there’s a whole
load of square footage that you have paid for, but
you never ever use. So you need to enjoy looking
at it or use it in some way, and a garden room is
a really good way of doing that.”
The garden room market is already starting to see
some strong adoption as we have seen with our
Design Partners.
Our off-site construction techniques, combined
with existing trade skills make it a perfect bolt on
revenue channel and there are some very good
margins to be made in the short, medium, and
long-term.
But get in there early, harness the opportunity
and let us help you become a successful Design
Partner for premium garden rooms in your
designated area.
Contact Making Your Space:
01422 385613
www.makingyourspace.co.uk/
54 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

sales@britmet.co.uk | 01295 250998 | www.britmet.co.uk | #TheBritmethod
Liteslate
designed with the environment in mind
Lightweight Composite Slate | Lightweight Granulated Tile Panels | Lightweight Tile Effect Sheets | Flat-to-Pitch Roof Systems
Structural Liner Trays | Door Canopies | Decorative Exterior Paint
RAISING THE STANDARDS IN LIGHTWEIGHT ROOFING

Updates
For further glazed extensions updates visit www.total-installer.co.uk
A MINI ROOM WITH BIG POTENTIAL
'ADD VALUE TO
YOUR PORTFOLIO'
Leka Systems has launched its new ecotech
roofing system giving fabricators and
installers even more opportunities to add
value to their portfolio.
The Leka ecotech roof is said to be one of the
most technologically advanced roofing systems
on the market, achieving 0.15w/m 2 k whilst being
economic in the process.
Commenting on the new product introduction,
Rhys Hoddinott, Managing Director of Leka
Systems, said: “Our new Leka ecotech roofing
system ensures compliance for installers but just
as importantly maintains a competitive pricing
point in the process.
“The new ecotech roof is thermally efficient by
design and is a further extension of our popular
Leka Warm Roof, Leka Orangery and Leka xi roofing
products, but at a more competitive pricing point.”
He added: “The conservatory roof market is
changing rapidly and fabricators need to ensure
they’re offering the products that installers need to
compete in the new landscape.
“The changes to Part L of Building Regulations
covering thermal efficiency have had a huge impact
on many solid roof manufacturers, and it has never
been more important for fabricators and installers
to offer the best in energy-compliant products.
“And with the rise in energy prices, more
consumers will be looking at ways to improve
the thermal efficiency of their conservatories and
extensions too.”
This shift is said to form part of the recent home
improvement boom, with many homeowners either
extending their properties or repurposing existing
conservatory extensions.
Making Your Space has
launched Mini-Room, a
showroom sample of its
Garden Room system that’s
been designed to make
installation quick and easy
thanks to the adoption of the
latest off-site construction
techniques.
The Mini-Rooms can be
customised in terms of
finish and detail and are
ready to order now as part
of an integrated marketing
support programme, and
they are also portable too, for use on multi-site
events, local shows and even to take on-site for
consumer enquiries.
Ryan Crossley, Director of Making Your Space
,has been pleased with the introduction of
this latest sales tool and commented: “The
introduction of the Mini-Room helps our Design
Partners who don’t currently
have a showsite. “Along
with the unique configurator
developed by The Consultancy,
we have everything marketingwise
to help generate and
close sales of garden rooms,
which are expected to grow
strongly this year according to
consumer experts.”
He added: “We’re the only
nationwide garden room
company that is dedicated to
the trade, making premium,
flat packed garden rooms
that can be easily assembled in just a few days.
“With home and hybrid working now the norm,
it’s the perfect revenue stream using existing
skills for installers and we’re keen to build our
nationwide network of Design Partners with the
promise of our proven marketing programme.”
makingyourspace.co.uk
ILITE SHINES BRIGHT FOR SUPALITE
Preston-based tiled roof specialist SupaLite
has added a flat roof orangery system to its
existing portfolio of products.
It has been designed and specially
manufactured to be one of the strongest, most
thermally efficient and quickest to install flat
roof orangery systems, and the ILite is perfect
for both the new build or retrofit market.
Factory fabricated in the UK, its design has
reportedly been successfully engineered with ease and durability in mind.
The system is also said to exceed Building Regulation requirements by offering an impressive
U-value of 013w/m 2 K as standard, meaning it outperforms most competitor roof systems and
traditional orangery constructions.
Wes Clarkson, Sales Director of SupaLite, said: “We’re incredibly proud to launch this exciting
new addition to our portfolio of products, and it is already generating lots of interest amongst our
customers. We wanted to make a flat roof orangery system unlike anything else on the market that
was easy to install, but still maintained our renowned levels of strength and thermal performance.
“Unlike conventional flat roof orangeries that can take days, sometimes weeks to construct and
complete, the ILite system saves huge amounts of time for installers and can be built in hours.”
www.supaliteroof.co.uk
www.lekasystems.co.uk
56 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

REQUEST INFO
YOUR PERFECT TRADE PARTNER
FOR WINDOWS, DOORS & ROOFS
01226 890 890 | WWW.SOLROOFS.CO.UK | QUOTES@SOLROOFS.CO.UK

Business Advice
PROTECTING YOUR CASHFLOW USING
REAL-TIME CREDIT INTELLIGENCE
In the latest instalment of our regular business column, the experts at Know-it look at the
use of real-time credit intelligence and how it can alleviate the risk of late payments on a
company’s cashflow...
One of the biggest barriers to a healthy
cashflow is invoices not being paid on time.
Late payments are only getting worse with
the FSB warning that 400,000 businesses could be
forced to close as a result of the late payment crisis
gripping the nation.
It’s not just cashflow that is hampered by late
payments, productivity also takes a hit with
businesses found to spend 56.4 million hours a year
chasing late invoices according to the CPA.
But it doesn’t need to be this way. Real-time credit
intelligence, once reserved for huge multinational
corporations, is now accessible to businesses of
all sizes and will allow you to better understand the
companies you do business with, in turn helping you
mitigate the risk of late payment on your cashflow.
“We’re now beginning
to see what many saw
as the inevitable now
that state support for
businesses throughout
the pandemic has
stopped”
Credit checking the companies you do
business with
Credit checking is fundamental and the very first
step in an effective credit control process.
It is vital you mitigate as much credit risk as
possible, as leaving yourself open to this sort of risk
can put your cashflow under immense pressure
when things don’t go to plan and invoices aren’t
paid on time.
Checking a company’s credit rating, credit limit and
previous payment behaviour is the very first thing
you should do when you receive an order. How else
will you know if they’re in good enough shape to pay
you on time?
Even a simple credit check will give you an
indication as to a suitable sized order according
to past payment behaviour and the shape of their
credit file.
Of course, how much credit you grant is to your
discretion but one way to protect yourself against
future cashflow problems is offering credit terms
that your customer will be able to pay on time.
continued on page 60
Continued on page 58
58 T I MAY 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

Contract Business Talk Advice
Continued from page 58
A stringent and effective company credit check will
answer three key questions:
• Can the full amount owed be paid within the
defined timeframe?
• Is your customer likely to run into financial issues
soon which could impact whether they can pay you
on time?
• Do they have a record of late payment to other
suppliers?
Combining credit and company intelligence
Credit information on a company from a reputable
credit bureau such as Graydon is the foundation of
a good company credit check.
However, we’d always recommend going a step
further and do your research on the company, their
directors and check for any Notices on The Gazette.
Layering this company information from the public
domain with credit intelligence will give a more
complete picture of the companies you’re doing
business with.
Unsecured Creditor Claims
Unsecured Creditor Claims reveal a wealth of
valuable data not found in typical credit reports.
It allows you to see losses suffered by your
customer as a result of their own customers going
into liquidation or administration.
Why is this so important to know?
Think about it this way. The credit cycle can be
extremely fragile. If your customer misses out on
“It is vital you mitigate as much credit risk as
possible, as leaving yourself open to this sort
of risk can put your cashflow under immense
pressure when things don’t go to plan and
invoices aren’t paid on time”
a substantial amount that they’re owed, it could
indicate that they will have issues paying your
invoices.
Automated company credit checking and
monitoring
Check-it automates your credit checking process
using real-time data from reliable sources such
as Graydon Companies House, The Gazette and
Unsecured Creditor Claims to give you a complete
picture of the creditworthiness of your customer.
Check-it integrates with your accountancy software
so you’ll be able to credit check and monitor every
company on your sales ledger and be instantly
alerted to any changes to your customer’s credit file
that could impact you.
Always being in the know and keeping up to date with
changes to your customer’s credit file minimises the
credit risk you’re exposed to since you’ll be able to
make more informed credit decisions.
Check-it is part of Know-it, the all-in-one credit
management platform, empowering you to credit
check and monitor companies, automatically chase
late payments and collect overdue invoices in one
platform.
Contact Know-it
www.know-it.co.uk
@Knowitglobal
60 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

IO
YEARS
OF FIT
HERE
FOR THE
LONG
RUN.
23 - 25 MAY 2023
NEC, BIRMINGHAM
fitshow.co.uk
YEARS
OF FIT
EVERYONE’S GOING

Glass balustrades
BUY WITHOUT THE HASSLE
Paul Smith, Head of Marketing at F.H. Brundle, explores the rise of glass balustrades and
explains how F.H. Brundle can make designing them quicker and easier than ever.
If I asked you to picture what the average ‘70s
home looked like inside, I think you’d instantly
have a very clear image in your head.
F.H Brundle offers a
comprehensive range of
glass balustrades
The same would be the case if it was the ‘80s or
the ‘90s – each decade had its own distinctive
style when it came to home and garden décor,
with key features all of us who were around at the
time can remember.
So what are the standout features of the design of
the 2020s? There are obviously several. But one
of the biggest has to be glass – lots of glass.
That’s in no small part why there’s been such a
surge of interest in glass balustrades.
Why do people like glass? Because it’s stylish,
easily maintained, brings a sense of airiness and
space, and, most of all, lets in natural light and
makes the most of scenic views.
And why do people like glass balustrades?
Because they take the sort of practical, opaque
barriers that traditionally blocked out the light and
the views and makes them transparent.
A versatile range
Their soaring popularity in recent decades has
seen F.H. Brundle supply a growing range of
outstanding balustrade products, suitable for a
huge array of different projects and properties, as
well as budgets.
Pre-assembled post ranges include Timeless with
a handrail and Contemplation without a handrail,
both of which come with glass clamps and base
plates already fitted to save valuable installation
time.
Also available are posts for wire rope and
crossbar holders.
Posts are available to bolt down, concrete-in and
side fix to cover all installation requirements,
which are available in stainless steel grades 304
and 316 satin finish and mirror polished finish
ideal for coastal locations.
With 10mm thickness standard glass panels
available from stock, in 100mm increments
up to 1100mm width, your installations
couldn’t be quicker, easier or more costeffective.
If you are looking for a glass balustrade that
offers uninterrupted views, then look no further
than our range of outstanding frameless glass
balustrade systems, including Wedge-Loc, Tilt-
Loc and Posi-Glaze, providing spectacular results
every time.
They are quick to install and available as base or side
fix options. Finishes are satin anodised, PPC black or a
mill finish to powder coat to a colour of your choice.
There is also a choice of easy-to-fit glass spigots,
supplied in aluminium or Duplex 2205 (ultramarine
stainless), and glass stand-off adaptors,
a discrete and simple way of holding glass panels
in place whilst offering a contemporary touch
of elegance to glass balustrades, railings or
staircases.
These are available in a satin or mirror finish and
now also PPC matt black.
12mm thickness standard glass panels for our
frameless glass balustrades are available from
stock, in 100mm increments up to 1200mm
width.
Continued on page 64
62 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

The
Power to
WOW!
AFTER
BEFORE
Only Freefoam installers have
the power to transform homes
Homeowners want to feel good about their
homes and like them to be admired. So, help
your customers transform their homes to
stand out from the crowd.
Freefoam’s comprehensive range of stunning,
easy to install, long-lasting roofline systems
transform the look of a home, giving it that
exclusive kerb appeal.
Call 01604 591110 now if
you want the Power to WOW.
#HelpingCustomersGrow
With thanks to
Call 01604 591110 freefoam.com info@freefoam.com BUILDING PARTNERSHIPS

Glass balustrades
Continued from page 62
Bespoke glass
Bespoke glass panels, which can be supplied
with radius corners, shaped and drilled, as well
as a range of coloured glass, etched glass and
self-clean coatings, are also available.
Our custom panels are polished on all edges and
come with docked corners for safety.
Balustrade design made simple
Even better, we give you an extremely quick and
easy way of configuring the perfect balustrade
product for the project you’re working on.
Liveconfigurator is a user-friendly online
platform that lets you quickly and easily design
a balustrade to yours (and your customer’s)
specifications, using standard components.
And best of all, within minutes of completing your
design, you will receive a full set of CAD drawings
absolutely free, along with a detailed quotation
– saving you hours of drawing time and making
designing balustrades a breeze.
You can choose from glass channel, spigots,
stand-off adaptors, as well as pre-assembled
posts where you can select your post centres.
The system automatically configures the design
to the dimensions you input, and supports layouts
that will suit the most common applications.
All in all, it’s an incredibly powerful tool for
helping you capitalise on both the booming
interest in balustrades, and the ever-growing
popularity of more bespoke products.
Liveconfigurator offers installers the possibility to design
their own balustrades with the homeowner’s input
Contact F.H Brundle:
01708 39 80 48
www.fhbrundle.co.uk
@fh_brundle
64 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

Article Thought leader: Smart security
DON'T GET LEFT BEHIND!
In the first of a series of thought-provoking comments, Ryan Bromley, Co-Founder of Kubu
Smart Security, discusses the exciting wave of ‘smart home’ products, and why this could be
the key to installers winning new business...
Technology is nothing new in the fenestration
industry. It has been used on various
products for years – from simple contact
sensors to full-on biometric access control
systems – yet these “Smart” systems never
seem to have caught on with consumers.
Is it a comfort thing, or a lack of trust? Is it price-point
or is it looks? Personally, I think it’s a bit of everything.
Ugly contact sensors and huge ‘locks’ hanging
on the door are a bit of a turn off for your average
house-proud Brit. Bad press surrounding product
failures have harboured fear and trust issues. It’s
been a case of going too smart, too soon.
Mix this with high price points and a lack of product
flexibility, your target market is limited to early
adopters and bleeding-edge tech fans. An extremely
important demographic, but they certainly won’t keep
the wolf from the door in the long term.
With Smart Tech becoming ubiquitous in our lives, if
there’s one thing for sure it is that it isn’t going away.
Homeowners and consumers now expect smart
technology in their homes, and new homes are being
pre-fitted with smart tech to help manage costs,
protect the environment and avoid costly accidents.
So how then, in the fenestration industry, do we
create that trust and appeal that is needed to
drive mass-market penetration?
Another industry – not too far removed from
fenestration – has undergone this exact journey in the
recent past and the transformation is nothing short of
incredible. I’m talking about the heating sector.
Heating was a well established industry where little
had changed for many years, with hardware products
being fitted as a household investment by professional
tradespeople – remind you of anything?
Then an unknown company called Nest invented
a ‘Smart’ heating system.
Smart home apps controlled by your phone are becoming the
norm. Above, inset: Kubu Co-Founder Ryan Bromley
At first it was seen as a gimmick. Then slowly but
surely consumers started to see the benefits and
demand increased. Other companies caught on,
developed their own versions of the same tech,
and the race was well and truly on.
Manufacturers soon partnered with Smart Suppliers,
allowing installers to offer Smart as an upsell option.
Fast forward 10 years and the heating industry
has changed beyond recognition.
Stable, proven tech and competition in the market
raised awareness. Consumers started to pull
Smart tech through the industry and sales grew
exponentially until ‘Smart’ was no longer an
upsell, it is fitted as standard.
Installers don’t sell boilers because it’s a
Worcester or a Vailant anymore. These days it’s
because it ‘Works with’ Nest or Hive or Tado…
Installers that embraced the change WON the
majority of sales and became market leaders. Those
that resisted got left behind, and I firmly believe the
Fenestration industry is on a similar path.
To answer an earlier question, how do we create
the trust to drive this change? It has to come from
reliability of the product and confidence from the
installer, right?
By developing a system that is “Just Smart
Enough”, we aimed to introduce a level of tech
that doesn’t hold any security concerns for the
consumer, doesn’t limit their choice, doesn’t ruin
the aesthetics of their investment, and most
importantly doesn’t cost the earth!
Our approach seems to have resonated, as we
are seeing competitors emerge - just like in the
heating sector. Healthy competition can only be a
good thing for our industry, as it will help to drive
consumer awareness, increase adoption and
ensure ongoing product development.
What does this all mean for you?
What’s great is that the concept makes it
so simple for the fitter. For no extra cost or
installation time, an installer can offer their
customers a door or window that is ready to
accept Smart technology. For the more brave it
can even be fully activated as part of the service.
After nearly three years on the market we are
now starting to see Installers offer Kubu Smart
Security fitted and activated as standard across
all products. Just like in the heating industry,
these installers have seen the benefits of using
the technology as a differentiator, and are starting
to win business over their competitors.
With the COVID peak subsiding, differentiators
will be key to winning business, and ‘Smart’ will
become an increasingly important sales tool over
the coming years. Choosing to join the Smart
Journey will be crucial for short term stability and
long term success.
Exciting, isn’t it?
Contact Kubu:
0800 124 4308
kubu-home.com/
@GetKubu
66 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

QUITE SIMPLY, THE
UK’S MOST AUTHENTIC
TIMBER-ALTERNATIVE
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Updates
For further home improvement updates visit www.total-installer.co.uk
CAN YOU #KEEPITUP FOR CHARITY WITH KEYLITE?
Following the reported success of last year’s initiative, Kick It With Keylite returns for 2022 –
bigger and better than before.
This year, Keylite Roof Windows (Keylite) is challenging trades to ‘Keep It Up’ in the name of raising
money for Mates in Mind, a leading charity addressing the stigma of poor mental health within the
construction sector. Mixing it up for 2022, Keylite is challenging merchants, installers and trades
across the industry to record themselves doing as many keepie uppies as they can, share on social,
donate to the charity and nominate a ‘mate in mind’ to get involved using the hashtag #KeepItUp.
No matter the chosen sport or ability – anyone can get involved. Matthew King, Sales Director at
Keylite, said: “Our message this year is to #KeepItUp, not only for the keepie uppie challenge, but also as a
reminder to keep talking to each other, keep breaking the stigma, and keep being a mate – you never know who might need it.” Keylite is encouraging installers to make
a donation via its JustGiving page www.justgiving.com/fundraising/kick-it-with-keylite and to start conversations around mental health amongst workmates.
FREEFOAM IS TOP PICK FOR C & A BUILDING PRODUCTS
One of the largest independent UK stockholders of plastic building products, C & A Building Products,
has seen such an increase in sales of Freefoam, that its range of products now accounts for a significant
proportion of the company’s portfolio.
Based in the South East, C & A Building Products has been specialising in plastic building products since 1968.
Managing Director Chris Candlin said: “When we switched over to Freefoam, our range of roofline exploded. There
was more colours and more choices and customers like the quality of the products.
“Sales, for us, increased over time. We have put a little more emphasis, a little bit more push towards Freefoam.
We now stock a comprehensive range, including interior products and exterior products. We do stock white as
standard, but we also specialise in the colours. Anthracite grey is very popular!” www.cabp.co.uk
SWINDON SHOWROOM READY TO OPEN
TWC, one of Wiltshire’s home improvement specialists, has officially opened the doors to its new
£250,000 Swindon showroom.
The showroom marks an exciting eighteen months for the business that has also seen it increase sales by 30%.
The new showroom is said to offer the largest window and door showcase in the South West, featuring more than
20 different doors and an extensive selection of UPVC and aluminium windows in many shapes, sizes and colours.
Greg Kane, CEO of Conservatory Outlet, of which TWC became part of at the end of 2018, added his support. He
said: “It has been fantastic to see the growth of TWC and the ambition the business has to become the biggest and
best home improvement specialist in the South West. The showroom is an important next step in achieving this vision and will help improve the customer
experience even further – something that is at the heart of the network and how Conservatory Outlet operates.” www.twchome.co.uk
IN THE FRAME WITH CRL'S GLASS BALUSTRADE SYSTEMS
MEGAgrip is a fully adjustable 3kN commercial balustrade system from CR Laurence, designed as a highlydurable
public safety barrier for large commercial constructs, such as sports stadiums, transport hubs and
similar venues where there is a risk of overcrowding.
Said to be one of the simplest balustrade systems to fit and adjust thanks to its patented screw-clamp technology
to secure the glass in place, MEGAgrip is a dry-glazed system, with no specialist tools required, so the glass can
easily be removed and replaced if required. Internal glass clamps make alignment of the glass within the channel
simple, and as they are compatible with a wide range of glass thicknesses, MEGAgrip is one of the most adaptable
balustrade systems on the market. Lightweight and strong, the balustrade system can easily be upgraded with a
simple conversion kit, to become a bomb-resistant or bulletproof balustrade system. www.crlaurence.co.uk
68 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

PURPLEXED
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MARKETING?
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when it comes to your own marketing.
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With more than 35 years industry experience our specialist teams
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Safety at Height
TRAINING UP
In the first of a new mini-series, Trevor Rabson, Training Manager at Werner, looks at why
training is so important when it comes to working at height safely, explains what installers
need to consider and outlines how best practice can make all the difference between safe
Werner, manufacturer and distributor
of ladders and access equipment, is
championing health and safety training
with the launch of its new campaign ‘Stepping up
to Safety’.
According to the latest reports from the Health
and Safety Executive (HSE), falls from height
accounted for 44% of all non-fatal injuries over
the past 5 years and 25% of all fatal injuries.
Therefore it’s crucial that installers top up their
training and follow best practice guidelines to
make working at height both easier and safer.
Education is a very real issue when it comes to
overcoming falls from height.
The Work at Height Regulations 2005 (WAHR) are
very clear that anyone who works at height must
be ‘competent’ to do so.
However, there is a widespread perception that
working and potential injuries.
ladders and working at height equipment are
simple to use, so why would you need training?
It is this complacency that leads to falls from height
incidents and a mindset that needs to be changed.
But what regulations should be adhered to?
What are the Work at Height Regulations
(WAHR) 2005?
The WAHR are a set of rules that must be followed
when any work is undertaken at a height with the
aim of preventing deaths and injuries.
They are mandatory for all employers and people who
control work at height, and are enforceable by law.
The regulations define work at height as any task
where there is a risk of staff falling from one level
to another.
This includes work above the ground or floor,
near an edge where someone could fall through
an opening or surface, and at ground level where
someone could fall through an opening.
Employers and those in control of any work at
height activity must make sure work is properly
planned, supervised and carried out by competent
people.
This includes using the right type of equipment for
working at height.
The WAHR are also very clear that employees
have general legal duties to take reasonable care
of themselves and others who may be affected
by their actions, and to co-operate with their
employer to enable their health and safety duties
and requirements to be complied with.
However, to minimise any confusion, we’ve
busted some common myths surrounding the
WAHR, below.
•Ladders and stepladders are banned for
work at height: This isn’t true and both ladders
Continued on page 72
Falls from height accounted
for 44% of all non-fatal
injuries over the past 5 years
Continued on page 78
70 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

Does your secondary glazing supplier
leave you in the dark?
Switch.
Secondary glazing is simplicity itself.
It’s simple to sell, survey and install. It offers great acoustic and
thermal performance. It has great profit margins. And it gets you
into projects you couldn’t normally get into.
So why make it more complicated? Call Roseview today and ask
about adding Incarnation secondary glazing to your range.
phone: 01234 712657 | email: hello@roseview.co.uk | web: roseview.co.uk

Safety at Height
Continued from page 76
Continued from page 70
and stepladders are suitable for low-risk, short
duration tasks.
However, they do need to be used by someone
who is competent and knows what faults to check
for before use.
• Employers are solely responsible for work
at height: While an employer does shoulder the
majority of responsibility, the regulations include
employee responsibilities as well.
• Work at height includes jobs that involve
walking up and down a staircase: The
regulations do not apply to permanent staircases
in buildings.
Werner’s Stepping up to Safety campaign
has been launched to help professionals
stay safe when working at height
• Work at height includes slips or trips on
the level: This is untrue. Although you are
technically falling from your own ‘height’, the
regulations only apply to falls from one level to
another level below.
•A competent person must be professionally
qualified: This isn’t true, though the level of
competence needs to be appropriate to the job
at hand. Competence isn’t just training, but a
combination of training, skills, experience and
knowledge.
Over the last couple of years, there has been
a steady increase in the uptake of training, but
nowhere near enough with the staggering number
of people using working at height equipment on a
daily basis.
Needless to say, knowing how to use working at
height equipment safely is of vital importance and
can quite literally save a life.
Training has to be a priority if we’re to see any
positive change to the accident figures.
Contact Werner
www.wernerco.co.uk
@WernerLadderUK
72 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

EE 4G+
Janis Windows & Doors Ltd
48 Appleton Place, Appleton Industrial Estate,
Southern Road, Aylesbury, HP19 9EW
Tel: 0831 6090 476
Email: info@janis.co.uk
Web: http://www.janis.co.uk
17:02 56%
Business Details
YOUR
FUTURE
IN YOUR
HANDS
Credit Rating: 73
Key Contact: Alexia Kalila, Managing Director
Direct Tel: 07968 342 115
Direct Email: alexia.kalila@janis.co.uk
Products
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Vertical Sliders, Buy in, Veka
Bi-fold Doors, Buy in, Kommerling
Composite Doors, Buy in, Solidor, 10 PW
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Windows/Doors, Buy in, Techal
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Updates
MORE THAN FIT FOR PURPOSE
For further vehicles, tools & workwear updates visit www.total-installer.co.uk
Snickers Workwear says its trouser families are suited to any kind of work on site.
Said to deliver maximum functionality, comfort, protection and mobility, they’re the products
of choice among discerning professional tradesmen and women.
The company says hi-tech fabrics, functionality and fit are the hallmarks of these products, and
the AllroundWork trousers are ready for any kind of work in any trade.
FlexiWork trousers are said to deliver superior freedom of movement, while LiteWork trousers keep
you cool, dry and ventilated.
Then there’s RuffWork trousers, reinforced and tough for the roughest work on site; ProtecWork
protective wear for hazardous environments; and certified High-Vis trousers when personal visibility on site is a priority. Snickers Workwear trousers also deliver
certified protection with the patented KneeGuard System for greater flexibility, comfort and durability.
www.snickersworkwear.co.uk
SCREWFIX SHINES BRIGHT WITH 800TH STORE OPENING
Screwfix, has opened its 800th store in Bourton-on-the-Water, Gloucestershire. Earlier this year Screwfix announced its store target of 80 new stores
across the UK and the Republic of Ireland, creating more than 800 new jobs by the end of January 2023.
This latest opening brings Screwfix closer to its overall target of 1,000 stores across the UK and Republic of
Ireland. The new store creates 12 jobs for the local community.
To mark this significant milestone, the store was opened with a launch event, with colleagues and senior
representatives from Screwfix, including Operations and Property Director, Scott Parsons, and Managing Director
for UK and Ireland, Max Britten. Newly recruited staff at the Bourton-on-the-Water store will have the opportunity to
participate in the retailer’s apprenticeship scheme, joining the already 850 apprentices currently training across the
business. www.screwfix.com/
MAKING LITEWORK OF THE HEAT ON SITE
As temperatures soar, stay cool and safe at work with Snickers Workwear’s Summer Topwear.
From top to toe and inside out, Snickers Workwear clothing will look after your wellbeing and working efficiency on site this
summer. For sunny weather, there’s new LiteWork topwear and accessories that deliver UPF 40+ sun protection – a must
if you’re working outside for long periods. Look out for Snickers Workwear clothing which uses the quick-drying 37.5 fabric
technology with advanced ventilation. It’s said to be really good at ‘wicking’ moisture away from the body.
It also keeps you dry so you can work with an optimal body temperature if it’s warm, or if the weather cools off. As well
as shirts, there’s new shorts, work trousers and hoodies in a range of styles and colours in the LiteWork range. And, with a
close eye on sustainability, they come in body-mapping designs for an amazing fit, outstanding functionality and long-lasting
comfort – all day, every day. www.snickersworkwear.co.uk
100 NOT OUT FOR WERNER!
Werner, the manufacturer of ladders and access equipment, is celebrating its 100th anniversary
this year.
With an ongoing commitment to product innovation, the company holds over 600 patents and has
received notable industry-leading awards and accolades over the years.
Justin White, Managing Director of WernerCo UK, said: “The Werner name has achieved many
milestones over the past 100 years. As a brand, our main focus has always been innovation, and
pushing change within the industry by improving work at height safety through both our exceptionally
safe products and internal and external training initiatives; with the end goal of helping the end-user to
achieve more, and work safely.” wernerco.co.uk
74 T I JULY/AUGUST 2022
PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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