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JULY/AUG 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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Editor’s Comment

GEORGE LEWIS

EDITOR

GEORGELEWIS@MEDIA-NOW.CO.UK

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on-site with

As I write this comment, the UK is working its way through the hottest

few days ever seen in the country. We are being told to stay indoors and

go out only when necessary, but when sector forecasts like the recent

Business Pilot Barometer state the home improvement boom is over, can

glazing installers risk getting behind on projects or missing out on work

as demand drops?

Whilst the Business Pilot Barometer (page 10) suggests sales and leads were

down in the last month, the positive news is that order values did climb again

by about 1% on May and by 43% year-on-year, meaning the work is still

there, it’s just that the market is going to be tougher moving forward.

Opportunities do remain, as highlighted by a survey from NatWest that showed

that people planning green home improvements rose from 16% at the end of

2021 to 22% in May this year. So are green products the way forward? Potentially.

We’re delighted to welcome two industry voices in Roy Frost of Listers and Ryan

Bromley of smart home security expert Kubu. In Listers’ new Retail Therapy

column, Roy discusses high-end products and the opportunities available to

installers (p.14), whilst Ryan Bromley warns installers not to get left behind when

it comes to offering homeowners smart security solutions (p.66).

Elsewhere in the issue, I recently got the chance to speak to new Band of

Builders CEO Gavin Crane about his exciting ideas for the construction charity

over the next 10 years (p.44). And our Installer Insights features Leighanne

Cox of family firm Speedy Home Improvements, which is celebrating 35 years

in business this year (p.20).

And that’s just a taste of this issue! So read on for all of the above, plus much more.

Enjoy the issue!

George

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Contents

ISSUE HIGHLIGHTS

32 GETTING TO KNOW PART F

Robert Vaughan, Window Ware’s Product Manager, offers

some top tips for any installers still wrestling with the

revised Part F requirements for compulsory trickle vents

and increased background ventilation

44

44 TOTAL TALK: BAND OF BUILDERS

Band of Builders CEO Gavin Crane speaks to George

Lewis about his plans for the charity and explains how

he wants to develop it to help even more construction

professionals who need support

66 A SMART WAY TO GO

Ryan Bromley, Co-Founder of Kubu Smart Security, discusses

the exciting wave of ‘smart home’ products, and why this

could be the key to installers winning new business...

FEATURES

24 MAKING WAVES ON HAYLING

ISLAND

When Alpine Homes looked to create a high-end housing

development with stunning coastal views, Central Windows

was called upon to supply and fit a contemporary solution that

could stand up to the elements. Total Installer hears more...

28 THE COMPLETE PACKAGE

Ian Short, Managing Director of Uni-Blinds manufacturer

Morley Glass, explains why today’s interior trends

and the demand for ‘home tech’ are opening up huge

opportunities for window installers

40 KEEPING UP APPEARANCES

Ian Griffiths, MD at Shepley, discusses the new Visage

Modernist Collection and latest trends in composite

doors

48 IT’S TIME FOR ACTION

Faisal Hussain, Chief Executive of the Double Glazing &

Conservatory Ombudsman Scheme (DGCOS), looks

deeper at the reasons behind the Glass and Glazing

Mental Health Survey’s startling results...

38

52 BRING ILITE INTO YOUR HOME

Wes Clarkson, Sales Director at SupaLite, discusses the

company’s new ILite flat roof orangery system

62 BUY WITHOUT THE HASSLE

Paul Smith, Head of Marketing at F.H. Brundle explores

the rise of glass balustrades, and explains how F.H.

Brundle can make designing them quicker and easier

than ever

70 TRAINING UP

Trevor Rabson, Training Manager at Werner, explains

why training is so important when it comes to working

at height safely, what installers need to consider and

how best practice can make all the difference between

safe working and potential injuries

4 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


REGULARS

14 RETAIL THERAPY

In the first of a new series of columns from Listers,

Group MD Roy Frost explains why premium products

should be high up on your agenda if you want to grow

your company

20 INSTALLER INSIGHTS

This month we put the questions to Leighanne

Cox who forms part of Worthing-based father and

daughter team at Speedy Home Improvements

36 THE VIEW FROM CERTASS

TRADE ASSOCIATION

Jon Vanstone discusses his work with the Lighthouse

Construction Industry Charity and explains why, with

the knowledge that two construction workers commit

suicide everyday, the time to act really is now

INDUSTRY NEWS

06 TACKLING THE SKILLS SHORTAGE

We hear how both the Window Company (Contracts) and the

Glass and Glazing Federation are doing their bit to help the

next generation into the industry

07 SIGNIFICANT EMPLAS ORDER

Emplas has placed an order for a £1million plus Forel Vertical

IGU-line, significantly increasing its capacity but also driving

an uptick in IGU quality

10 BUSINESS PILOT BAROMETER

Neil Cooper-Smith, Senior Analyst at Business Pilot, says the

latest data suggests the market boom is well and truly over,

but as he points out, opportunities still remain for installers...

SECTIONS:

WINDOWS

24

DOORS

38

GLAZED

EXTENSIONS

52

HOME

IMPROVEMENT

62

VEHICLES, TOOLS

& WORKWEAR

70

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2022 T I 5


News Roundup

TEAM MAKES VBH TICK!

WAS KICKSTART A MISSED OPPORTUNITY?

Tom Nicholls has

joined the VBH

team

Hardware manufacturer VBH has been

busy in 2022 recruiting new staff and

giving existing team members new

responsibilities where their proven skillsets

can be brought to the fore.

Simon Monks, MD of VBH, gave us the

following overview of the ‘movers and

shakers’ at the company: “Steve Thomas

has moved from an internal position to

become Area Sales Representative for

South West England. His customers are

already benefiting from Steve’s years of

manufacturing experience. His sales team

colleagues Tyler Shutts, Earl Tate and Colin

Thomas have all been promoted to Regional

Manager, for Northern England, South East

England, and Wales respectively, following

exceptional long-term performance.

Three months after the deadline passed

for hiring unemployed 16-24 year

olds under the government’s Kickstart

scheme, the award-winning installer The

Window Company (Contracts) has asked

why a scheme with so much potential to

attract new young talent into the industry

failed to deliver in anything like the

numbers it promised.

The Window Company (Contracts) took

on Oliver Dixon, pictured right of image,

and Adam Harman, left of image, under

the Kickstart scheme at the start of the year and,

at the end of their six months, both have now been

offered permanent jobs as Trainee Window Fitters.

Katie Thornton, Director of Compliance and

Administration at the Chelmsford-based

commercial installation business, said Kickstart

was the ideal way to give Oliver and Adam a taste

of the industry and see whether they had what it

takes to build a successful career.

She explained: “We provided a comprehensive

training programme which included: manual

handling, working at height, asbestos awareness,

and loading and unloading, and that would have

benefited them even if they hadn’t stayed with us.

However, both fitted in from the very beginning and

showed the kind of commitment and enthusiasm

which meant we were delighted to offer them

permanent roles. We would have been willing to

deliver multiple cycles of Kickstart placements as

the scheme really worked for us. It certainly had

the potential to become a pipeline to attract young

people who might never have considered a career

in fenestration onto apprenticeships or higher-level

training courses.”

www.thewinco.co.uk

“In Scotland, Pamela Paterson is now

Operations Manager at our East Kilbride site

with responsibility for the day-to-day running

of the depot. Internally at the Gillingham

HQ, Karen Campbell moves to the position

of Internal Sales-Co-ordinator, linking the

activities of our sales and marketing teams,

and we have bolstered our Customer Service

team with the recruitment of Leah Organ

and Georgia Rowlatt. Both are new to the

industry but are already getting great reviews

from customers. Most recently, Tom Nicholls

joined our accounts team to help ensure that

everything behind the scenes runs smoothly.

“Simon Eshelby also returns to VBH in the

new position of Distribution & Systems

House Manager, following six years away. It’s

great to have Simon, and all his technical

expertise, back at VBH."

www.vbhgb.com

TACKLING THE SKILLS SHORTAGE HEAD ON

The first cohort of apprentices to join the

Glass & Glazing Federation’s Skilled Pathways

Scheme recently completed a 5 day induction

course at the Milton Keynes site of GGF

scheme partner Total Support Training.

The course itself includes both practical and

written elements, and on top of the technical

knowledge introduced to the trainees, there are

a number of practical tasks which provide a

foundation knowledge of health and safety and

basic glazing and glass processing skills. One of

which is the delivery of the new manual handling

course specific to our industry.

The GGF partners with Total Support Training to

bring the Skilled Pathways Scheme to fruition,

which was created to help GGF members

and the wider sector with a means to attract

talented, skilled workers into the industry; all

whilst contributing towards the Government

estimated requirements of 500,000 additional

skilled workers needed by 2050 to help meet its

Net Zero policies.

www.ggf.org.uk/training/

6 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


For more news and the latest updates, visit www.total-installer.co.uk

SIGNIFICANT INVESTMENT BY EMPLAS

Emplas has placed an order for a £1million

plus Forel Vertical IGU-line, which it says will

significantly increase its capacity but also

drive an uptick in IGU quality.

Scheduled for delivery in the autumn, the

investment will deliver a 45% uplift in capacity on

its current 10,000 IGU a week capability.

Ryan Johnson, Managing Director, Emplas said:

“It’s a big investment but we can see the return

that it will deliver for us and our customers, not

only this year but a long way into the future,

through faster manufacture, better quality and

greater control of cost.

“I don’t think this year will be quite as volatile as

those that we have just been through but stability

of IGU supply, the availability of glass and the

control of cost, continue to exert a significant

influence on the market.

61% of installers say that ‘improving the

buying experience’ is the primary reason for

seeking new quoting software, according to

latest research from Tommy Trinder.

Tom Barfield, Business Development Consultant

to Tommy Trinder, said: “2021 was all about

saving time. Installers, working all hours to keep

up turned to Framepoint in the need for speed as

a means to get quotes out more efficiently. Quite

honestly, installers just wanted their evenings

and weekends back!

“Our acquisition of Padiham and the investments

that we have made to date give us far greater

control over each of those factors.”

Emplas' new IGU line will feature a Forel Vertical

Washer and Water Treatment plant, plus its

patented CR coating remover.

Emplas has also opted for Forel’s Art AS Flexible

Spacer Applicator.

www.emplas.co.uk

INSTALLERS: 'LET'S IMPROVE THE BUYING EXPERIENCE'

“But this year, the thinking is different. In our

more competitive, post-pandemic environment, installers are recognising that there’s more to

winning hearts & wallets than simply getting a quote out of the door. Installers want software that

will wow customers and help them stand out from the crowd – software that will help them deliver

a great ‘buying experience.’”

Commenting on the drive towards creating a unique customer experience at the sales stage, Chris

Brunsdon, founder & CEO of Tommy Trinder added: “Customers love being able to try before they buy

too – trying out different handles, colours and bar options and instantly seeing the results up close

and in situ. All this adds up to a slick, memorable and fun buying experience. And in a flattening

market, installers are telling us it’s becoming key to winning orders and staying ahead.”

www.tommytrinder.com

NEW WEBSITE GOES LIVE

Following a record breaking year, leading

arched and angled frame manufacturer Premier

Arches has launched an innovative new website,

enabling its fabricator, installer, trade counter

and local builder customers to have full access

to information about the products and services

the company has to offer.

Through the new website, customers now have

easy access to information about Premier

Arches’ full product range, which includes

arched, angled, gable, circular and entirely

bespoke windows and doors in a range of seven

stocked systems, including Residence 9, plus

another five non-stocked systems.

Customers can also find out more about the

company’s three main business principles –

exceptional manufacturing quality, clear, honest

customer service, and a ‘make life easier’

offering, which includes a slick online pricing

and ordering platform that generates informed

quotes on all products at the click of a button.

www.premierarches.co.uk

TRUCK INVESTMENT

National PVC-U Recycling company CNC

Recycling has taken delivery of the first

of two new IVECO S-way tractor units,

purchased as part of the ongoing fleet

replacement and improvement scheme.

Operations and Logistic Director Richie Knaggs

commented: “This represents our continued

investment in our growth, our commitment to

our customers, providing them with the quality

of service that they deserve. This commitment

to service is the very ethos of the company and

something we pride ourselves on. This also

supports our valued members of staff, giving

them the comfort and tools to do their fantastic

work to the best of their ability."

The company says this investment underlines

the strategic growth and improvement for

CNC Recycling this year, which also includes

investment in staff training, IT development,

collection vehicles and new production

equipment. www.upvc-recycling.co.uk/

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2022 TI 7


News Roundup

‘NOBODY LEFT BEHIND’

GQA Qualifications is lending its support

to an initiative for young people called

‘Nobody Left Behind’.

The scheme combines community sports

programmes with construction-related

training and qualifications to improve young

people’s employment prospects for entry-level

construction industry roles.

Nobody Left Behind works with groups of young

people who have predominantly been social care

service users, and gives support to try and steer

them away from dropping into gang culture.

Following a four-week programme of community

sports training with household name sports

stars, students move on to work towards gaining

GQA’s Level 1 Award in Construction Health and

Safety and the GQA green general construction

site Labourer’s CSCS card, as well as H&Srelated

training such as manual handling and

traffic marshalling, all accredited through

GQA. Civil Engineering Careers, the agency

championing the work-related training then

facilitates interviews with construction employers

who look to offer employment opportunities to

programme participants.

GQA’s Technical Officer Phil Douglas said: “I

understand that Nobody Left Behind has set itself

the challenge of getting 1,000 young people into

employment in the next four years, and that’s

a goal we’re honoured to get fully behind. It’s a

pleasure to see the sense of achievement on the

faces of the young people when they are told they

have passed their CSCS card test, and the joy in

their voices when they tell their friends ‘I’m starting

work on Monday’. The initiative is a perfect fit with

GQA’s philosophy of people development.”

www.gqaqualifications.com

EMPLAS INSTALLER HELPS CHILDREN IN NEED

After donating over £4,000 to children in

need in the past year, Emplas installer Global

Windows has renewed its partnership with

Bluebell Wood Children’s Hospice.

Last May, Global Windows pledged to donate £5 to the

hospice for every window and door installation carried

out, helping to support children with life-threatening

illnesses, as well as their families.

And last August, the company also sponsored a hole

in one competition at the Bondhay Golf Club Captains

Charity Golf Day, an event that helped to raise over

£6,700 for the charity.

“Since May last year, we’ve carried out 809

installations across South Yorkshire, which adds up

A group of 13 volunteers have taken on and

completed the iconic Hadrian’s Wall Walk to

raise money for UK construction charity Band

of Builders.

The team tackled the Hadrian’s Wall Path – an 84

mile (135 km) treck from Wallsend, Newcastle upon

Tyne in the east, to Bowness-on-Solway in Cumbria

on the west coast – adding on a few miles along the

way to hit a total of 90 miles across four days.

The team, backed by two support drivers, walked

over 20 miles a day, braving sweltering heat,

downpours, blisters and injuries to raise more than

£20,000 for Band of Builders, a registered charity

to £4,045 in donations to Bluebell Wood, something

which we’re very proud to have achieved,” said Global

Windows Managing Director Liam Hulme.

www.global-windows.co.uk

STEPPING UP FOR THE BAND OF BUILDERS

Vista Panels has renewed its membership with

the official police security initiative, Secured

by Design (SBD), achieving Police Preferred

Specification (PPS) on an impressive range of

their best-selling doors, locks and hardware.

“Being members and able to make doorsets to the

SBD standard is a must for us as a company – our

customers expect nothing less from us, whether it

is for a commercial or domestic client, replacement

security is always at the top of the list of requirements.

It is reassuring that the option to upgrade to an SBD

For more company news visit www.total-installer.co.uk

set up to help members of the UK construction

industry battling illness or injury. Martin O’Donnell,

fundraising coordinator at Band of Builders, led

the team on the challenge. He said: “Most people

take on Hadrian’s Wall across six or seven days,

so to complete it in four days was no mean feat.

We had plenty of highs and lows along the way,

but everyone agreed that blisters, injuries and long

days are worth it to do our bit to help others when

they need it.”

www.bandofbuilders.org/

Read our interview with new Band of Builders

CEO Gavin Crane on page 44

VISTA PANELS RENEWS SBD MEMBERSHIP

specification is always there for them,” commented

Ian Smith, Head of Sales and Marketing.

Secured by Design is owned by the UK Police

Service and works to improve the security of

buildings and their immediate surroundings, with

the specific aim to reduce crime and help people

live more safely. SBD is the only way for companies

to obtain police recognition for security-related

products in the UK.

www.vistapanels.co.uk

8 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


SUPPORTING BETTER

Mental

Health

IN THE GLAZING INDUSTRY

60.5%

76.3%

86.8%

89.5%

believe there is a mental health

crisis in the glazing industry

experiencing burnout from their

workload from the last 2 years

believe there isn’t enough mental

health awareness in our sector

have seen an increase in their

workload since the pandemic

Scan the QR code or visit

qrco.de/DGCOS-mhsurvey

to download the results

from our 2022 mental

health survey.

DGCOS is a consumer protection scheme

for the installation of double glazing products.

Being a member of DGCOS shows that as an

installer you are committed to complying with

high standards of consumer protection.

Faisal Hussain

CEO

Find out more: 0345 053 8975 | info@dgcos.org.uk | installers.dgcos.org.uk


The Business Pilot Barometer

'THE BOOM IS OVER'

Neil Cooper-Smith, Senior Analyst at Business Pilot, says the latest data suggests the market

boom is well and truly over, but as he points out, opportunities still remain for installers...

We can now say with confidence that the

market cooled significantly in the last

quarter, with sales dropping by around

12% in the three months from April to June.

It follows a small drop in average sales in June on

May, down by 3%. The number of new leads also

fell month-on-month, recording a 6% drop.

Those monthly falls aren’t necessarily anything

to write home about. The three-month trend,

is, however, worth noting. The market is down,

inflation has hit, and the boom is over.

Year-on-year, things are stark. Sales are down

June 2022 on June 2021 by 30%. Leads are down

29% over the same period.

As we have stated previously, this doesn’t

indicate that we’re heading for a crash, the yearon-year

change is nonetheless striking.

Average order values, did, however, continue to

climb, up 1% on May. Year-on-year, June 2022

compared to June 2021, the increase is 43%.

As we highlighted last month, we attribute this to a

shift away from single item and ad hoc aspirational

spend, for example the purchase of bi-folds or a

new front door, to a more comprehensive whole

house approach to home improvements.

This is being driven by inflationary pressures,

which is on the one hand driving an element of

market contraction, but on the other creating new

opportunities, particularly in home energy efficiency.

Although the rate of house price inflation has

slowed, simple pressures of supply and demand

mean that the house prices have held firm. As

long as people have equity in their properties and

confidence in the housing market we can expect

them to continue to want to invest.

The Greener Homes Attitudes Tracker from

Natwest showed last month that the number of

people planning green home improvements rose

from 16% at the end of 2021 to 22% in May

this year. It also suggests that homeowners were

bringing improvements forward in response to

rising energy prices.

This indicates that those with a greater

disposable income are continuing to spend. Those

who are feeling the pinch, aren’t.

While council tax rebates and energy relief

payments from government are welcome, they

provide a short-term solution only.

We would argue against this context and as called

for by the Climate Change Committee at the end

of June, the creation of a programme to support all

homeowners in improving the energy efficiency of

their homes is now pressing from an environmental

but also socio-economic perspective.

We believe that this pattern is going to define the

market going forward this year and into much of 2023.

The Bank of England says it expects Inflation to

hit a high of 11% before falling back to around

2% by sometime in 2024.

The market is going to be tougher for the

foreseeable future, so understanding where

your leads are coming from and maximising

conversions is going to be key.

The Business Pilot Barometer offers a monthly analysis of the key trends defining window and door

retail, drawing on real industry data collated by the Business Pilot customer relationship management

system (CRM). Business Pilot uses cloud-based technologies to give installers complete visibility of every

element of their operation from leads and conversions to job scheduling, cost of installation, service

calls, and financial reporting.

www.businesspilot.co.uk www.businesspilot.co.uk/barometer

10 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Contract Retail Therapy Talk

WHY PREMIUM PRODUCTS ARE KEY

TO YOUR GROWTH

In the first of a new series of columns from Listers, Group MD Roy Frost explains why

premium products should be high up on your agenda if you want to grow your company...

The window and door industry is great at

reinventing itself. Colour, foils and flush

systems are a big part of the current

reinvention of PVC-U windows and doors.

It’s worth remembering for a moment that pre-2011,

PVC-U flush casements didn’t exist; The Residence

Collection revolutionised window and door design.

Flush casements are now a very familiar, if not

quite assuming the status of a ‘standard product’.

I’d argue among them R9 and the Residence

Collection is still the standout flush casement

window, something which is a credit to Dan Gill’s

vision more than a decade ago.

Designed way before the current round of revisions

to Part L, with nine chambers, it still comfortably

meets requirements for new build as well as home

improvement, with U-values as low as 0.84W/m 2 K

and A++ Window Energy Ratings.

R7 does the same in a 75mm system. These are

top performing products in a premium tier of the

PVC-U market.

With Timeless, our third flush PVC-U casement, we

offer each in a mitred or traditional 90 butt joint.

In fact, we’ve doubled sales of Residence

Collection products in the last 12 months,

redefining the layout of our factory to allow us to

meet increased demand by doubling the space

allocated to our premium PVC-U lines.

The growth that we’re seeing in aluminium is also

exciting. We’ve been manufacturing Reynaers for

some time but added Sheerline to our range at the

beginning of this year carrying its complete Prestige

offer, including its installation time-saving bi-fold.

Residence Collection, Timeless, Sheerline,

Reynaers – it all adds up to what we see as a very

comprehensive premium offer.

Listers Group MD

Roy Frost

We can also colour match standard colours

across our PVC-U ranges on the same lead times,

including agate-grey-on-white.

This premium offer becomes more important

now going into a period when it appears that the

market is becoming less buoyant.

The pandemic (supply chain disruption aside),

and the ensuing home improvement boom, made

it comparatively easy to make money for most of

2020 and 2021.

As furlough cash has dried up and the costof-living

crisis has hit home, those impulse

purchases which drove sales during consecutive

lockdowns have disappeared.

Instead, what we’re seeing is a clear divide

between people for whom inflation is noticeable

but ultimately won’t change their behaviours, and

those who are now really struggling and have to

reign in their spending.

It’s not so much a contraction but a redefinition

of the market, putting increased focus on

premium products.

And the incentives to spend on home

improvements are now even greater if you

still have the cash to invest – and believe me,

people do.

There are lots of homeowners out there who have

either delayed improvements because it’s been

difficult to pin down a good contractor because

they’ve been so busy, or have perhaps delayed

works in the hope of a better deal.

Energy price increases are also influencing the

market. They represent a double-edged sword for

the window and door industry.

With average bills hitting £2,000 per year and

forecast to hit £2,300 this autumn, energy wholesale

price increases have been a root cause of inflation.

At the same time they deliver a very clear

incentive to make energy efficient home

improvements. If you have the cash, spending

money on new windows and doors to lower your

energy costs is simply logical.

And if you’re in the bracket where inflation isn’t really

hurting you too much and you’ve decided to invest in

your property, it is likely that aesthetics are going to

be as equally important to you as energy savings.

That makes premium products doubly important

in supporting future growth in retail and on two

distinct fronts – energy efficiency and aesthetics.

The products that we offer – Residence Collection,

Timeless, Reynaers and Sheerline – deliver against

each and are available from us on the same lead

times.

You can also hear Roy explain why there is such

demand for high-end products, along with why Listers

is investing heavily in machinery, on Glaze Tube. View

here: http://glaze-tube.co.uk/investment-growthat-listers/

Contact Listers:

01782 391900

www.listerwindows.co.uk/

@ListerTF

14 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Glaze Tube: Video Content

PRESS PLAY ON QUALITY CONTENT

FOR YOUR SECTOR...

Glaze Tube is the platform for digital content from the leading players in your sector.

Easily accessible on any device, Glaze Tube is packed full and constantly updated with

practical, informative and entertaining video content, including how-to’s; project and

product focuses; installation advice; training and webinars; plus interviews and opinions

from those operating throughout the supply chain. Here’s a taste of what you’ll find:

Bohle MD Dave Broxton

discusses the market for glass

and explains how efficiencies

can be made during production

Find out more about the

greenteQ Orion TS007 3 Star

profile cylinder from VBH

E

TUBE

PRACTICAL CONTENT

INTERVIEWS & OPINIONS

INSTALLATION ADVICE

THE ONLINE

COMMUNITY FOR

INSTALLERS AND

FABRICATORS

16 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


GLAZE

TUBE

Listers MD Roy Frost says

there is strong demand

for high-end products,

and explains why the

company is investing

heavily in machinery

Rob McGlennon,

Managing Director of

Deceuninck, explains how

and why sustainability

is at the heart of the

business, and the steps

the team is taking to

ensure a more sustainable

future

So head over to www.glaze-tube.co.uk to view all these videos and so much more, or

if you’d like to make the most of your digital content, contact a member of the team on

01892 732 047 to put your company and products in front of your potential customers.

GLAZE

TUBE

FIND US AT WWW.GLAZE-TUBE.CO.UK

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2022 TI 17


Contract FIT Show 2023 Talk

'A VERY SPECIAL YEAR FOR FIT'

When FIT Show returns in May 2023, it will mark 10 years since the show started. Nickie

West, FIT Show Event Director, says big plans are in store for its anniversary year and tells

When FIT Show returns next May

(Birmingham NEC, 23 - 25 May 2023) it

will mark a full decade since the event

was launched in the same month of 2013.

The sector has evolved significantly over the

years and FIT Show has continued to evolve and

reflect – growing in both size and the breadth of

products and brands on display.

Nickie commented: “We’ve really hit the ground

running hot on the heels of our delayed 2021

event. 2023 is a very special year for FIT Show

as we celebrate a decade of innovation and ten

brilliant years since we launched the fenestration

industry’s only dedicated UK platform.

“We have been extremely fortunate to have

retained the support of so many brands over this

time, many of them have grown with us.

“The floorplan for 2023 is hotting up fast and

there’s a really strong mixture of heritage and

new brands, plus a broadening of materials and

products. Brands such as Haffner, ODL, Glazpart,

Selecta Systems, Renolit, Konig UK and Profitmaker

have signed up to 2023 and, in doing so, have done

every single show with us since we started.

It’s this brand loyalty that sets FIT Show apart from

most shows. We’ve also got some really big brands

who are well known in the industry who have never

exhibited with us before, but who have done their

analysis and are now choosing FIT as a tried and

tested platform – brands like Technal for example.

“We’re always looking at ways to encourage new

and entry level brands to take their first step on

the exhibition ladder with FIT Show. I’m excited to

share the plans of our grassroots initiatives over

the coming weeks.

“I think the support, enthusiasm and success of

our 2022 event reinforces why FIT Show is such a

crucial fixture in the fenestration calendar.

Total Installer what’s happening behind the scenes for 2023...

Above, Top l-r: Matthew Glover, Nickie West and Paul Godwin.

Above: FIT Show celebrates its tenth anniversary in 2023

“There really is no other tried and tested platform

like FIT Show when it comes to delivering the best

possible ROI for exhibitors, and a compelling and

rewarding experience for visitors.”

Chris Reeks, MD of Fentrade Aluminium, exhibited

at FIT Show for the first time in 2022 and shares

his thoughts on why he’s returning for 2023, and

why FIT Show is the industry’s main event.

Chris said: “We are looking to build upon the

success of our inaugural show in 2022 where we

met with existing and potential customers and grew

our presence as an aluminium trade manufacturer.

“We see the 2023 FIT Show as a springboard

to launch the next stage of our growth and

development strategy by increasing our brand

awareness within the industry and further

growing our customer base.

“As a company, one of the deciding factors to

exhibit for 2023 centred around the 10 year

anniversary; there will be an even bigger focus

and emphasis on the show for 2023 because

of this which will drive more footfall to the

exhibition. It will be great to be a part of the

celebrations as we ourselves will be celebrating

our five-year anniversary.

“Having been a visitor to FIT from the first show

in 2013 I have seen it grow, and more importantly

the team learn from each event to keep changing

and adapting to the industry’s needs. It was

always something when launching Fentrade in

2018 that was kept to the forefront as a marketing

strategy when I believed the time was right.

“I see FIT as an integral part of the industry to

showcase new products and to be able to network

with a large amount of customers, suppliers and

industry colleagues in a very short space of time.

It is important to us as a marketing vehicle and

also an opportunity to maximise our resources to

meet and greet customers and suppliers alike.”

Nickie explained what visitors can expect from FIT

Show 2023. She continued: “For visitors, as well

as being able to compare all of the latest products

side-by-side – which you simply cannot do

anywhere else – FIT Show provides a direct link to

manufacturers and the industry experts.

“Additional features, such as our CPD learning

programme and live product demos, help visitors to

broaden their knowledge and to upskill with a view

to doing better business when they leave the show.

“It’s also our ten year anniversary and a big

milestone for the whole industry.

“We’d love for everyone to come together and

help celebrate everything that we have achieved

together over the past decade. I’m hoping that there

will be lots of faces, both old and new, when we

open the doors on a decade of FIT Show next May.”

Contact FIT Show:

0207 886 3100

www.fitshow.co.uk

@fitshow

18 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Installer Insights

IT'S A FAMILY AFFAIR

Leighanne Cox forms part of Worthing-based father and daughter team at Speedy Home

Improvements. We caught up with Leighanne to discuss recent projects, the importance of the

personal touch with customers, and the challenges around finding staff that fit with the team...

Total Installer (TI): What was your path into

the sector?

Leighanne Cox (LC): My dad Greg has always

been in the trade, so, when I turned 15-years-old,

he gave me a Saturday job answering the phones

to earn some pocket money.

Pictured: Leighanne Cox and

her father Greg: Speedy Home

Improvements celebrates 35 years

in business this year

After I left school, I became a qualified

hairdresser and worked in the bars at Butlins

before he asked me to give him a hand again, this

time cleaning up the end of a job he had done.

That was 13 years ago, and I’ve never left.

TI: If you had one piece of advice about

starting an installation business, what would

it be?

LC: Invest as much money as you can in

marketing. I’ve learned from business that you

need to create a solid link in your circle for your

brand, advertising, vans being sign written and of

course, recommendations – the power of ‘word of

mouth’ and ‘social’ is huge.

If you let one of the links go, it all starts falling

apart. It’s not an easy trade and I’ve learned lots

of lessons along the way, but it is also rewarding

when you can stand back and look at what you’ve

achieved.

We basically used to have just a ‘shack’ that

we worked from, which suited us at the time.

However, as the business grew, we knew we

needed a professional showroom.

That was probably the best money we’ve ever

spent and has helped us to double sales to £2.5m.

The transformational project is something I’m

personally very proud of.

Continued on page 22

20 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Installer Insights

Continued from page 20

TI: Tell us about a recent project you are

proud of...

LC: We put a job through planning, which has

taken nine months to get approved as we have

had to make some complex changes due to

planning requests.

A recent project completed by

Leighanne and the Speedy Home

Improvements team

This job has everything involved. We are

building a 10-metre orangery with an L-shaped

conservatory wrapped around the orangery to

accommodate an indoor hot tub.

“The power of ‘word of

mouth’ and ‘social’ is

huge”

Our expert fitters are also replacing a flat roof

that is already there and installing a lantern and

‘GRPing’ the new roof and replacement windows

throughout.

This is going to be our biggest project on a single

house, and we are very much looking forward to

getting started on the installation.

TI: What is the most difficult/challenging

project that you’ve worked on?

LC: The biggest challenge we find more than the

individual jobs is the customer. Every client tends

to have different expectations and ways they

would like the project completed, so the challenge

is quickly realising what their expectations are so

that we then put in place a process to meet them.

TI: What’s the most frustrating thing about

your job?

LC: The change in all the new regulations for

building control and every building inspector

wanting slightly different things from us.

TI: And the most satisfying?

LC: Getting great feedback from customers and,

importantly, seeing our staff enjoy their job and the

immense pride they have in what they do. Without

our employees, Speedy Home Improvements

wouldn’t be the great business it is today.

“We feel the personal approach tends to sort

issues out quicker”

TI: How do you deal with difficult customers?

LC: We always pick the phone up rather than

email, as we feel the personal approach tends to

sort issues out quicker. If they don’t answer the

phone, we will pop round and see them.

It is always best to deal with people immediately

rather than leave any issues to fester.

“Without our

employees, Speedy

Home Improvements

wouldn’t be the great

business it is today”

TI: What is your opinion of online reviews? Are

they a blessing or a curse for the installer?

LC: I feel they are a curse. We do lots and lots of

installations but we have only 20 reviews.

The very small minority who take to the keyboards

are often ‘warriors’ and only there to cause a

fuss. It would be good if we could turn the tables

and write reviews about customers!

TI: What’s the biggest issue currently affecting

you as an installer?

LC: Finding staff that fit with the business is

always a challenge and currently there is no

specific course available that brings the next

generation of glazers and fitters though.

We are passionate about changing this and are

actively looking at ways we can create our own

course for them; something they can complete

that will give them the skills they need for the

job, but also a recognised qualification that they

have for the rest of their careers.

It would generate a great sense of

achievement.

Contact Speedy Home Improvements:

0808 149 3569

www.speedybuild.co.uk/

22 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Case study

MAKING WAVES ON HAYLING ISLAND

When Alpine Homes looked to create a high-end housing development with stunning

coastal views, Central Windows was called upon to supply and fit a contemporary

solution that could stand up to the elements. Total Installer finds out more...

Resting in the shadow of its larger sibling the

Isle of Wight, Hayling Island is one of the

nation’s best kept secrets – a seaside retreat

home to over five miles of unspoilt coastline.

REHAU’s TOTAL70 windows

were used throughout the

Yacht Haven project

The close proximity of the cities Portsmouth and

Chichester make the island an ideal location for

both holidaymakers and new residents alike,

which is exactly why Alpine Homes chose it as

the location for their latest housing development,

Yacht Haven.

Since its foundation, the Hampshire-based

company has grown to become one of the most

recognisable names in the county, constructing

over 200 homes throughout the cities and shores

of the South Coast.

Its portfolio spans everything from urban highrise

apartments to traditional country homes.

A place by the sea

Yacht Haven would prove to be one of Alpine

Homes’ most compelling projects to date – a

gated development of six luxury properties with

stunning waterside views, including a pontoon for

each home to access water-based activities.

With the build soon underway, Alpine Homes

called upon locally-based Central Windows to

source and fit window frames that would suit

such high-end surroundings.

Chris Fields, Project Manager at Alpine Homes,

said: “The unique demands of the coastal

environment meant that we needed profiles that

could stand up to the elements.

“However, it was critical that this did not come

at the expense of compromising the modern look

and feel of the build.

“For this reason, we enlisted the help of Central

“The unique demands of the coastal environment

meant that we needed profiles that could stand

up to the elements”

Windows to help us identify the correct product

for our needs.”

Let the sunshine in

Central Windows specified REHAU’s TOTAL70

windows and Invisifold doors in anthracite grey

on white as the best fit for the build.

The tilt-and-turn system’s slender profiles allow

for a larger glass area to let more natural light in,

while also ensuring that it would be resistant to any

corrosion caused by the coastal environment.

Steve Smith, Managing Director at Central

Windows, explained: “We’ve been specifying

REHAU windows for a number of years now and

continue to be impressed by the quality of service

and product they offer. The chamfered system

provided a contemporary look in keeping with

the rest of the property, while also remaining

more cost-effective than timber or aluminium

alternatives.

Continued on page 26

24 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Total performance

with TOTAL70

Our TOTAL70 window and door system

achieves the highest possible energy ratings

and performance. The unique compound with

a smooth gloss finish ensures that your windows

retain their pristine appearance for years to

come meaning they will never warp, rot or

need repainting.

Windows. Reinvented for modern life.

www.rehau.uk/windows

enquiries@rehau.com

Tel: 01989 762600


Case study

Continued from page 24

Due to the location, the windows

had to be resistant to any corrosion

caused by the coastal environment

“These solutions also allowed us to easily meet

the U-value requirements set out in current

building regulations, meaning that the homeowner

could benefit from a more energy-efficient

property.”

Creating forever homes

Due to their high-performing PVC-U polymer,

REHAU’s TOTAL70 windows achieve an A+

rating for thermal efficiency – the highest

Window Energy Rating (WER) currently

possible.

Double glazed units would also ensure that the

“The TOTAL70 range has

long proved an ideal fit

for residential builds,

and Yacht Haven is no

exception”

residents of Yacht Haven could access peace and

quiet inside of their home whenever it was desired,

despite the close proximity of the waterfront.

Moreover, as the TOTAL70 range makes use of a

unique compound with a smooth gloss finish, the

frames are guaranteed not to rot, warp or be in

need of painting, even after years in place.

Combined with an energy efficiency rating

far exceeding current standards – even in

light of recent uplifting of these requirements

under the Future Homes Standard – Yacht

Haven residents can enjoy long-lasting, quality

frames.

Luke Boban, Area Sales Manager at REHAU,

concluded: “The TOTAL70 range has long proved

an ideal fit for residential builds, and Yacht Haven

is no exception.

“The innate qualities of the product made it an

ideal fit for the coastal environment, ensuring

that the homes would remain energy-efficient and

resistant to the elements without compromising

on views of the surrounding scenery.

“We’ve received glowing feedback from all

involved with this project, so look forward to

working with both Alpine Homes and Central

Windows again in future.”

Contact REHAU:

01989 762601

www.rehau.com/uk-en

@REHAUWindows

26 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


New Part L

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The Virtuoso Gateway is a quick and simple online tool where you can order

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seven days a week. Getting started is easy, just set up a Virtuoso trade account,

and once registered you will have access to your own dashboard, where you can

use the ‘design-a-door’ tool, generate instant quotes and place an order.

There’s Oh So much more to discover, contact

sales@virtuoso-doors.co.uk or visit virtuoso-doors.co.uk/gateway

Nationwide Coverage. Competitive Lead Times. Unlimited Colour Choice.


Integral blinds

With curtains and traditional window

dressings falling out of fashion in recent

years, homeowners are increasingly

turning to blinds to provide the shading and

privacy they are looking for.

But many of us also want clean sightlines and

less clutter in our rooms – something that can

be at odds with ‘standard’ blinds that are usually

wall or frame mounted.

These types of blinds are also incompatible with

bi-fold doors and the large sliding doors that are

very on-trend.

THE COMPLETE PACKAGE

Today’s interior trends and the demand for ‘home tech’ are opening up huge opportunities

for window installers to offer their customers integral blinds as part of a complete package.

Ian Short, Managing Director of Uni-Blinds manufacturer Morley Glass, explains why...

So, many homeowners will be asking how they

incorporate shading and privacy into these

premium products at the very early stages of their

renovation work or extension.

This presents an excellent opportunity to offer

Uni-Blinds integral blinds with all new windows

and doors. Available in cordless, motorised,

solar-powered and corded versions, these sleek

blinds sit between the panes of glass inside

double or triple glazed units. They enable any

accomplished window and door installer to offer

homeowners a package that fits with how they

want their homes to look today – not what they

would have chosen 10 or 20 years ago!

This is why the Uni-Blinds brand is growing

strongly, reflecting the homeowner shift, with

volumes up 50% in 2021 alone. Every Uni-

Blinds unit features high quality ScreenLine blind

systems from Pellini, which are renowned globally

to always look great and function reliably over

time, providing the best value to homeowners.

And it is here where it is important to think about

cost versus value. Adding Uni-Blinds into the

package will obviously increase the overall sale

value, but don’t let this put you off! Remember

that the additional cost compared to windows

and doors without integrated blinds will be offset

by the savings the customer will make by not

having to buy traditional window blinds – we

Above: Uni-Blinds integral blinds provide a solution for large areas of glazing. Inset: Ian Short, Managing Director of Morley Glass.

think it represents a win-win for installers and

the customer!

Unlock a superb sales opportunity

In addition to offering homeowners the highest

quality integral blinds on the market, Uni-Blinds

also provide a solution that caters for a huge

variety of décor styles and property types. This

enables installers to carefully tailor the integral

blinds to fit the customer’s needs.

The Uni-Blinds range includes Venetian and

pleated integral blinds with five different control

systems and a wide variety of colours. And the

good news for installers is that this range is

always evolving to provide integral blinds that can

be finely tuned to different lifestyles and personal

taste, as two of the most recent Uni-Blinds

innovations demonstrate.

The pleated blackout provides all the benefits of

an integral blind with darkness on demand. Ideal

for use in children’s nurseries, bedrooms and

cinema rooms, or anywhere where external light

is causing a nuisance, its design prevents light

‘bleed’ around the edges and along the cords to

give an outstanding result.

Another recent innovation is the SV+ cordless

sliding Venetian integral blind. This is an evolution

of the most popular Uni-Blinds system, the SV,

which is sold in its thousands every month.

The SV+ caters for customers who love the

appeal of the cordless slider to raise, lower

and tilt the blind, but prefer the view through

the windows to be symmetrical. It is a subtle

difference, but one that some end-users will

really value.

Further Uni-Blinds benefits come through the

unrivalled service provided by Morley Glass.

This includes nationwide aftersales support and

complimentary delivery in as little as 10-12 days

when ordered by 10am on Thursdays. This means

no long lead times and no long distance shipping,

so installations can be completed quickly to the

delight of homeowners.

Contact Morley Glass:

0113 277 8722

www.morleyglass.co.uk

@MorleyGlassGlaz

28 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Building Regulations

GETTING TO KNOW PART F

Robert Vaughan, Window Ware’s Product Manager, offers some top tips for any installers

still wrestling with the revised Part F requirements for compulsory trickle vents and

Months before the revised Part F of

Building Regulations came into effect

in England on 15th June, Window Ware

had invested considerable resources into helping

installers and fabricators to successfully navigate

the changes and get ready to comply.

“In the first instance,” explained Rob, “we quickly

created a useful summary document which aimed

to clarify the key points and help glazing specialists

to quickly establish what the changes to Part F

of Building Regulations really meant for them

and their businesses when it came to supplying

or fitting windows into new builds or property

refurbishments after 15th June.”

This summary is still available to download free of

charge anytime at www.windowware.co.uk/partf

But in a nutshell, this is what installers need to

know:

Part F is part of a bigger plan

The revised Part F is just the first step on the path

to achieving the Government’s Future Homes and

Buildings Standard which comes into force in 2025

and aims to future-proof homes by reducing their

energy usage and greenhouse emissions.

Further changes to building regulations over the

next three years are certain, so be prepared!

There’s no disclaimer for Document F

Everyone in the building trade – from architects

and hardware suppliers, to the fabricators and

fitters – are responsible for compliance with

Document F of Building Regulations. For installers

and glazing retailers specifically, that means

making sure the end user understands why vents

must be fitted and being able to specify to the

fabricator at point of manufacture exactly what

ventilation provision they need to meet Part F

regulations on each job.

increased background ventilation.

In effect, every window leaving the factory should

now have a vent of some sort fitted.

If not, installers need to be wary and willing to

ask questions because it could invalidate their

installation certification.

Higher rates of ventilation are required

As buildings become more airtight to improve energy

efficiency in line with the Future Homes Standard,

greater measures are needed to ensure adequate

ventilation for the health and wellbeing of residents.

The revised Part F aims to address this by

increasing the minimum airflow requirement of

background ventilation (provided by trickle vents,

wall vents or intermittent extractor fans).

For new build dwellings with multiple floors, this

means achieving a minimum Equivalent Area

(EA) of 8,000mm 2 in all habitable rooms e.g.,

kitchens, living rooms or bedrooms.

In new build single-story dwellings, the minimum EA

for habitable rooms is even higher at 10,000mm 2 .

And for non-habitable rooms like bathrooms, it’s a

blanket minimum EA of 4000mm 2 no matter how

many floors the building has.

The rules aren’t quite so clear-cut in the

refurbishment market, but all replacement

windows will require some sort of background

(trickle) ventilation.

If the existing windows already have vents fitted,

the replacement windows should include vents that

achieve at least the same (but definitely not less)

airflow performance. If there are no vents in the

existing windows, then the replacement windows

must have vents fitted that comply with the same

minimum EA requirements mentioned earlier.

Even if you’re only replacing a handful of windows or

extending a property by just a small proportion, it’s

better to play safe and meet the airflow requirements

so the job won’t come back to bite you later.

Wide range of vent options to support

compliance

“The good news is,” said Rob, “that Window Ware

already offers a wide range of vent options which

fabricators and installers can rely on to meet the

increased airflow requirements of Part F.

“In fact, our switched-on brand partners, including

the likes of R W Simon, Glazpart and Yale – had

new compliant vents under development as soon

as Part F changes were confirmed, and together,

we’ve worked flat out to have stock on the shelf in

time for the 15th of June deadline.

“Plus, a customer ventilation survey, carried out

in May earlier this year, confirmed that the vent

stock profile we were building was going to be

bang on the money in terms of brand preferences,

price point and performance.

“Hopefully you and your fabricator are already on

top of Part F compliance, but if not, then Window

Ware has got your back with the right products

and the right advice to help you have these new

regulations down pat!”

Contact Window Ware:

01234 242 724

www.windowware.co.uk

@WindowWare

32 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


” I save 30

hours a month

on quoting with

Framepoint”

Liam Best,

Kalico Home

Improvements

...and it’s as simple as

sketching on a pad.

book a demo - www.tommytrinder.com


Updates

LISTERS LEAD WITH SHEERLINE

For further windows updates visit www.total-installer.co.uk

Listers has become one of the first trade fabricators to supply the full range of Sheerline products,

including the Prestige Window and S1 Sheerline Lantern.

“After meeting with the engineers right at the start of the Sheerline journey, I could see exactly what

they were trying to do in aluminium,” explained Roy Frost, Listers’ MD. “It is a real breath of fresh air: an

aluminium system designed by PVC system designers.”

The latest development from the aluminium systems company is a new state-of-the-art powder coating facility,

which promises to control quality, and shorten lead times on ex-stock coloured profile, bringing them in line with PVC-U alternatives. For example, black, white and grey

will be supplied by Listers on a two-week lead time, with a further nine on-trend colours available in just four weeks from Listers. “On colours alone, the most popular

are made to stock, so they are available on very short lead times,” Roy said. “Agate grey on white isn’t a stock colour in most aluminium systems. But with Sheerline, it

is on a two-week lead time, which means I can offer installers the same lead time as my PVC-U products.” www.listerwindows.co.uk

REDESIGNED WINDOW WITH PARTS L & F IN MIND

Window manufacturer Victorian Sliders has redesigned its ECOSlide window meaning it now complies with

the requirements of Part L & F.

The upgraded product will deliver U-values of 1.4 and a BFRC Rating of A+14 to meet Part L, and by fitting

each window with the maximum number of trickle vents as standard up to 10,000mm2 (EQA), Victorian Sliders

are ensuring it will meet Part F too. The window will be priced at £249, for any size up to 1300mm x 2400mm.

Group Managing Director Steve Winslet said: “Installers around the country are crying out for products that help

them quickly and easily meet the requirements of Part L and F – and that’s exactly what we’re providing them

with. Trickle vents can ruin the appearance of a window if they’re implemented poorly, but thanks to an ingenious design by our founder and Group CEO

Scot Starkey, this isn’t the case. The vents are concealed, meaning the ECOSlide sash window aesthetics are retained.” www.victoriansliders.co.uk

SENSCHECK MAKES SENSE FOR SIERRA

Yale has announced Sierra Windows as the first official launch partner for SensCheck, the company’s

new range of integrated smart window and door lock sensors.

The partnership will see Sierra Windows – part of the Epwin Group – supply all its PVC casement window, flush

window, and door products with SensCheck compatibility as standard. This will enable homeowners to check the

status of their doors and windows using their smartphones and devices while providing an outstanding smart

advantage for installers.

Yale SensCheck allows installers to offer smart windows and doors within their product range, benefiting

from the association with the company. It is said that the fact that the consumer purchases directly from Yale means there is no risk for the installer –

who is fully supported by Yale’s aftersales support team. www.yalehome.co.uk/sync-smart-home-window-and-door-sensors

A SLIDING WINDOWS MOMENT

Window Warehouse has announced its ‘biggest news of 2022 so far’ – the launch of its own range of

vertical sliding windows.

Remi Cake, Operations Director at the company (pictured) said: “Manufacturing vertical sliding windows

is something we’ve wanted to do for years and to finally see our hard work pay off has been incredibly

uplifting for the entire Window Warehouse team, especially after the challenges that have faced our

industry over the last few years. We can now offer a top quality product that homeowners will love the

look of and can also offer our trade partners a solution that benefits them greatly. We’ve chosen to work with leading suppliers and dedicated hardware

manufacturers so that a Window Warehouse vertical sliding window will stand toe-to-toe with even the most established systems on the market,

meaning our trade customers aren’t compromising on quality for their end users.” www.window-warehouse.co.uk

34 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


KEEPING THINGS SIMPLE

PART L COMPLIANT

PART F COMPLIANT

Worried about recent changes to Part L and Part F of the

building regulations?

You don’t need to be. Victorian Sliders has it covered.

Our celebrated ECOSlide window now delivers U-values of

1.4 and a BFRC Rating of A+ to meet Part L, and by fitting

each window with the maximum number of trickle vents

as standard up to 10,000mm2 (EQA), we’re ensuring it will

meet Part F too – all for just £249, regardless of size.

With it, you’ll have everything you need to keep up with the

latest regulations.

Any size for

£249

Up to 1300mm x 2400mm

1.4

U-Value

A+ rated

Get compliant the easy way –

speak to Victorian Sliders today.

Call 01269 846200

www.victoriansliders.co.uk

*Any size white PVC-U window to a maximum width of 1300mm

by a maximum height 2400mm. Includes white hardware

and trickle vents as standard. Excludes curved, foiled

or sprayed colours and georgian bars/astragal bars.

All prices exclude VAT & delivery. Oversized

windows are available at extra cost. (Maximum

size 1600mm x 3000mm) Subject to any

surcharge at time of sale. E&OE.


Contract The View Talk from Certass TA

Every working day in the UK, two construction

workers commit suicide. Just let that fact

sink in for a moment.

Not only is construction the number one industry for

suicides in the UK, but the same shocking statistic is

also true in Ireland, Australia and the USA.

This is, quite literally, a deadly serious issue and

it needs to be tackled now.

TIME TO ACT

Jon Vanstone, Chair of Certass Trade Association, discusses his work with the

Lighthouse Construction Industry Charity and explains why when it comes to mental

health issues, the time for action is now.

Recent research revealed that the mental health

of our workforce is in a bad way, with more

than 20 percent of work-related illnesses due

to stress, anxiety and depression. As ours is an

industry dominated by men, who notoriously

struggle to talk about their worries and feelings

for fear of being judged, we believe this number is

probably much higher.

Most of us have been told to ‘man up’ at some

point, and maybe we’ve even said it ourselves.

It may seem like a harmless phrase, but it can

reinforce the pressure that men come under to

conform to cultural expectations, such as being

providers and not showing weakness.

This is an incredibly serious problem. We are

becoming increasingly aware of the repercussions

of poor mental health but in order to tackle the

issue effectively, we need people to talk about it

and highlight the gravity of its nature, rather than

let those who are suffering do so in silence.

As a cross industry concern, it’s vital that we

keep enforcing the need for us to do more and

accept the simple fact that without collective

action, the numbers will only get worse.

I am proud to be the ambassador for the

Lighthouse Construction Industry Charity, the only

one of its kind that provides emotional, physical

and financial wellbeing support to construction

workers and their families, helping those in need

when times are tough.

The charity was founded more than 65 years ago

by a group of gentlemen who had been attending

a Ministry of Public Buildings and Works

Exhibition on Tyneside.

Finding themselves on the seafront at Whitley Bay

and under the light of St Mary’s Lighthouse, they

vowed to extend the goodwill they enjoyed at the

show by starting something to unite and benefit

the entire industry.

From those humble beginnings, the impact of

the Lighthouse Club has grown significantly year

on year. In 2021, we helped more than 2,800

construction families and our aim is to double

that amount this year.

A crucial element of our strategy is to provide

a range of free and widely available proactive

resources to support the industry, including a

24/7 helpline for employers and employees as a

first point of contact for those who need to access

a variety of completely confidential services.

There’s also a free Construction Industry Helpline App

aimed at those who may not feel comfortable speaking

with someone or would like more information about

how they can help themselves before taking the next

step in seeking professional help.

We also offer a variety of free construction-focused

training programmes, ranging from hour-long

interactive wellbeing sessions through to the MHFA

England-approved Mental Health First Aider course.

The Lighthouse Construction Industry Charity

receives no public funding and relies entirely on

the generosity of those within the industry to help

us continue our vital work.

Every penny raised means we can do more, so

any businesses with funds to spare, please look at

donating to our cause or organising a Lighthouse

fundraising event. You can find more information

here: www.lighthouseclub.org/support-us/

Our goal is to break the stigma of talking about

mental health and for everyone to know that there

is always hope, safety and support.

Remember, every working day in the UK, two

construction workers commit suicide. Now is the

time to act.

Jon Vanstone spoke about the importance

of mental health and how we need to do

more at the FIT Show in May

Contact Certass Trade Association:

01292 292 095

certassta.co.uk

@CertassTa

36 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


New Part L

Building

Regulations

Compliant.

ONLY THE SKY’S THE LIMIT

19 STOCK LANTERNS AND

GLASS DELIVERED WITHIN

JUST 5 DAYS.

What’s as beautiful as a roof lantern from Atlas?

Taking delivery of it, complete with glass, in just 5 DAYS.

• 19 stock roofs ready for dispatch

• Roof and glazing in one delivery

• Slimmer sightlines

• Delivery via our own fleet, providing complete care and assurance

• A choice of Regular, Contemporary or Square roof lantern designs

Lantern Flat Rooflight Skyroom Conservatories Verandas Lean-tos

To find out more or to order and receive your stock lantern in just FIVE DAYS,

visit atlasroofsolutions.co.uk/stock or call 0283 832 7741


Bi-folds

'DESIGNED FOR INSTALLERS'

Paul Bailey, Managing Director at Pyramid Aluminium, explains how the new SlimFold

Developing our new SlimFold bifold

door system has been an

interesting process. We knew

from the start that we wanted to do

things slightly differently and although

many other bi-folds are made mainly

with the homeowner in mind, we knew

that we wanted to make something

which also considered the requirements

of the installer.

Speaking to our installer customers

allowed us to design something

which benefitted both them and the

homeowner. We focused on making

their lives easier by ensuring the door

is easier to fit while still offering the

impressive benefits that homeowners are looking

for.

Part L compliance

There’s been a lot of focus on Part L for the

industry this year, with big changes to the

Building Regulations.

As much as some bi-fold doors claim to be

Part L compliant, this is often only the case when

they’re using a triple glazed unit or special glass

which is much more expensive, or by adding extra

insulating components that can make the door

more vulnerable in operation. SlimFold achieves a

1.4 U-value with standard double glazing.

When we designed SlimFold, we knew the

importance of meeting the new Building

Regulations, which is why we included a range

of features to ensure it met Part L even with a

standard Low-E glass, argon filled, warm edge

double glazed unit. No high-spec glazing required.

The frames also include a flexible insulating strip

which sits between the two polyamide thermal breaks,

providing extra insulation and also creating 4 extra air

chambers for outstanding thermal performance.

We know that the new building regulations have

caused some confusion at times, but SlimFold

gives installers complete peace of mind.

bi-fold door is helping improve the lives of installers...

Pyramid Aluminium has taken onboard feedback from installers in order to make its doors

as easy as possible to install

Easy Click Glazing Bead

As well as making SlimFold comply with Building

Regulations, we wanted to make it super easy for

installers to fit.

After hearing our customers speak to us about

the glazing process, we knew it would be a huge

benefit to be able to speed this up and make it

much easier for installers.

The development of the easy click glazing bead

makes light work of glazing bi-fold doors, with

the aluminium bead simply clicking into place to

drastically reduce installation time.

Pre-fitted Sill

There were two major things we wanted to achieve

with SlimFold. We wanted to maximise the amount

of glass and make it easy to install. The sill helped

achieve both of these objectives.

Rather than the door sitting on top of the sill, we’ve

factory fitted it to the outer frame. This removes the

timely process of unpacking the sill, fitting it with

silicone and then fitting the door after.

With SlimFold you simply fit the door with the sill

included, meaning along with the easy click bead,

you save even more time on site.

As well as the installation benefits, having the sill

fitted to the outer frame provides an extra 30mm

of glass, as it removes the additional height you

get when the door sits on top.

This means homeowners can maximise

the amount of natural light coming

into their home and minimise the

obstruction of outside views.

4100mm sightlines

The slim profiles also helped us further

maximise the glass area on the SlimFold

door, to help homeowners create fantastic

light-filled spaces in their home.

The ‘more glass, less frame’ trend has

always been popular, and one of the

main reasons for choosing wide span

doors is to gain more natural light.

However, bi-folds with normal frame

widths can block the light coming in and obscure

the view. With 100mm sightlines, SlimFold is one

of the slimmest on the market, helping to create

light and airy living spaces, which impresses

homeowners and makes it much easier to sell.

Anti-stretch thermal gaskets

We’ve put a lot of detail into developing every

detail of the SlimFold door to be the best it

possibly can, including the seals. We’ve used

anti-stretch gaskets to increase the performance

of the door and also simplify life for installers. The

anti-stretch feature means that it stays in place

for longer and there’s no need to return to site for

costly call backs. It also means the door performs

for longer with significant weatherproofing

benefits.

SlimFold – made with installers in mind

We’ve been able to include all of these features

by working with direct feedback from installers

and doing things differently. Everything that we’ve

included in the SlimFold is designed to help

simplify life for installers and make fitting and

selling aluminium bi-folds as easy as possible.

Contact Pyramid Aluminium:

01543 454242

www.pyramid-profiles.co.uk/

38 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


New Part L and

Part F Building

Regulations

Compliant.

Polyframe.

Responsive.

Supportive.

Proactive.

Now you’re talking.

Responsive. Rehau systems delivered within competitive

lead times, Duraflex systems delivered within just five days.

Supportive. Technical specialists on-hand to help with

design and installation. Proactive. Always thinking ahead.

Making sure your customers receive the best service from

CASEMENT

WINDOWS

FLUSH FIT

WINDOWS

TILT & TURN

WINDOWS

you, through you receiving only the best service from us.

Easy to order. Easy to deal with. Easy to contact us.

ENTRANCE

DOORS

SLIDING

DOORS

FRENCH

DOORS

For an industry leading turnaround time on our

excellent Rehau and Duraflex systems, let’s get

talking. Visit polyframetrade.co.uk/responsive

or call 01453 826884.


Composite door trends

KEEPING UP APPEARANCES

Ian Griffiths, Managing Director at Shepley, discusses the latest trends in composite doors

and how the new Visage Modernist collection helps installers make the most of new trends...

The level of design flexibility offered by

composite doors is not only one of the key

benefits, but also one of the main reasons

for their rapid rise in the market.

A regular in the top ten most popular home

improvements in surveys, replacing the front

door gives homeowners the chance to express

themselves and create something which is truly

unique to them, and there are so many different

styles and designs to choose from. Just a quick

walk down most streets will show you how many

different types are out there.

With appearance being such a big reason for

homeowners opting for a new front door, installers

need to be able to offer a wide range of composite

styles to help homeowners find what they’re

looking for and help increase sales volume.

Having standard colours and designs isn’t a bad

way to go – you’ll probably have something to

cover most markets – but there has been a rise

in homeowners wanting to stand out with their

entrances, so it’s important to be able to offer

them doors which are unique and on trend.

As a supplier, we have also had to adapt our product

range to keep up with these trends and expand our

offering to help installers offer a bigger selection of

choices. But what are the trends at the moment and

how can installers make the most of them?

Making a statement

The vast array of options available to

homeowners for their front doors is clear for

everyone to see. Some homeowners stick with

traditional styles and colours with a modern twist,

whereas many others will go the opposite way

and choose a more contemporary door. Typically,

the anthracite grey door with a long bar handle is

a staple of what people consider to be the ‘must

have’ style door. But demand for these doors is on

the decline slightly, with newer trends taking over

Shepley has added new vibrant colour schemes for its doors,

including Colza Yellow (above)

as people are now looking for more eye-catching

and unique options. More and more homeowners

are wanting something bright and bold to make a

statement, and 1 in 4 of our composite door sales

reflect this.

Front doors have become a trend setter in

home improvements and through our Visage

brand, Shepley has developed the flexibility that

installers need to adapt quickly to market trends

and avoid missing out on offering homeowners

statement-making styles.

The new Modernist range from Visage is the

perfect tool to add to your weaponry and achieve

just that. Named after innovative artists, the

doors offer the best of contemporary styling with

exciting new groove designs, as well as colours

and stunning glass options to allow homeowners

to express themselves and choose something

which makes them stand out from the crowd.

New colours and glass

The main ways which homeowners will

personalise their composite doors are through

glass and colour. The colour is the main thing

people notice and helps set the tone. Colour

trends are constantly changing, and we’ve

reflected this rise in demand for more eyecatching

doors by expanding our range of options.

We’ve added bold and exciting colours, including

Telemagenta, a bold and vibrant pink, and Colza

Yellow, another radiant tone, as well as many

more statement colours. All of these are designed

to help installers capture the market of those

looking for something to stand out.

Glass is also a great way of customising your

composite door. Although slightly more subtle

than the colour, the glass has a huge effect on

overall appearance and also helps people put their

personal stamp on it. We’ve increased the number

of glass options to include some outstanding new

designs, such as New Orleans and Horizon, offering

an interesting twist to the contemporary aesthetic.

There is also a range of more traditional styles

for those looking for a striking contrast between

classic and modern design.

Greater choice

These new colours and designs have also been

extended across the complete range of Visage

composite doors to give homeowners a huge

level of choice for their property. Homeowners

expect lots of options when it comes to designing

their front door as they want something which is

personal to them. Being able to offer a greater

level of choice is a huge point of difference for

installers and this is something which can be

easily achieved with the Visage range.

With 48 door styles and 40 colour options, your

customers will have the world at their fingertips

and the greater level of options available will help

you sell more and ensure that you’re not missing

out on any potential customers.

Contact Shepley/Visage Online:

0161 339 2433

www.visageonline.co.uk

@VisageOnline

40 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Innovation comes built-in

60

Quotes

available in

60 minutes

VERSATILE PRIVACY AND

SHADING FOR EVERY DOOR

Our bespoke integral blinds are made to measure to suit

all window and door applications (including bi-folding

and sliding doors).

Morley Glass & Glazing Ltd

Unit 3

Leeds 27 Industrial Estate

Bruntcliffe Way

Leeds LS27 0HH

morleyglass.co.uk

0113 277 8722 sales@morleyglass.co.uk


Updates

VBH, the company behind the greenteQ range of hardware and furniture, has reported a steep rise in

registrations for its Q-secure consumer security guarantee.

Q-secure guarantees the security of windows, doors and patio doors up to a potential £8000 payout, which is paid

direct to the end user in the event of a break in through a registered product.

Installations must have been carried out by an approved Q-secure installer and registered direct with VBH.

VBH advised that registrations in the first quarter of 2022 are 87% up on those in the final three months of 2021.

Marketing Manager Gary Gleeson said: “A near doubling of registrations is really encouraging and shows that our

guarantee is proving a hit with our customers who find it to be a real help in closing deals. Q-secure Network members have a valuable, but free, extra carrot to dangle

now that sales people once again have to work hard to achieve new business.” To find out more or join the network, email: info@vbhgb.com

TIMBERLOOK IS JUST A TAP AWAY!

PROTEQ10 PROFILE POPULARITY RISES

For further doors updates visit www.total-installer.co.uk

Q-SECURE BOOST WITH STEEP REGISTRATION RISE

Tommy Trinder has teamed up with trade supplier Affordable Window Systems to make its

Timberlook range of heritage windows and doors available to show off to homeowners in a tap.

Tommy Trinder’s patented Framepoint Technology allows users to free draw windows and doors with

their finger or mouse, just like sketching on a pad. Installers can show clients how new windows will look

in their homes with a click. Phil Myers, Sales Director of Affordable Window Group, commented on the new

partnership: “Teaming up with Tommy Trinder has been fascinating. The Framepoint platform makes it

easy for installers to demonstrate the value of our carefully designed heritage products. The in-app pricing

function saves considerable time, enabling installers to provide professional and accurate quotations

within minutes. It will set our trade customers apart from the rest of the competition!” www.tommytrinder.com / www.timberlook.com

VBH (GB) has reported a continued increase in take up of its proteQ10 profile cylinder guarantee.

proteQ10 is a free guarantee offered with each greenteQ Orion TS007 3 star profile cylinder.

If the Orion cylinder is snapped in situ, allowing the door to be opened unlawfully, VBH will pay the resident £2000 direct

in compensation, according to the terms of the guarantee.

Orion was launched early in 2021 and is said to have proven to be very popular among manufacturers of all kinds of

doors, from residential doors through to bi-folds and sliders.

VBH advise that the guarantee is also proving to be a hit with consumers as the numbers of cylinders registered under

the scheme in the combined months of April and May were 25% up on the previous two months. Gary Gleeson of VBH

said: “We get nothing but positive feedback on Orion both from industry professionals and from consumers. End users really appreciate the fact that their locks are

guaranteed to the tune of £2000, and the fact that the operation of Orion is guaranteed for 10 years.” www.vbhgb.com

VBH (GB) TEAM CELEBRATE 4O YEARS IN STYLE!

Hardware specialist VBH (GB) turned 40 in July!

After originally supplying British fabricators direct from Germany, Peter Kinze of VBH group company Heinz

Wagner persuaded the board that a local company was needed to capitalise fully on the riches that the

fledgling UK market could bring. Peter recruited Graham Organ and Barry Amey, and Heinz Wagner (GB) Ltd

opened in Rochester on 7th July 1982. This company changed its name to VBH (GB) in 2009.

The first product lines were mainly European and Wagner even sold door panels for a while. Although many

of the brands have disappeared from the range, some, such as Roto and Deventer, are still very much part of

VBH’s product portfolio, alongside the company’s own greenteQ brand. The VBH team celebrated in style with

a dinner/dance at Leeds Castle in Kent in May. Staff from all three UK sites got together to remember old

colleagues and, in many cases, to meet new ones. www.vbhgb.com/

42 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Advertorial: Solidor

BUILDING REGS CHANGES: ARE

INSTALLERS PREPARED?

Patrick Dean, Sales Director at Solidor, explains what the changes to Part L of the

Building Regulations mean for installers and how Solidors can help them achieve the

Some key changes to Part L of the Building

Regulations in England – which focus on

thermal performance and energy efficiency

– came into force on 15 June 2022, alongside

associated regulations on ventilation (Part F) and

overheating (Part O). Similar changes will come

into effect in Wales on 23 November 2022.

The uplift in Part L of the regulations includes a

requirement for new homes to produce around

31% less CO2 than current standards and a 27%

reduction of emissions from other new buildings,

including offices and shops.

required U-values.

These changes will help move us closer to the

requirements of the Future Homes Standard (for

dwellings) and the Future Buildings Standard (for

non-domestic buildings). Both standards come

into force in 2025 and are designed to give us

buildings which are zero-carbon ready, equipped

with low carbon heating systems and achieve

world-leading levels of energy efficiency.

Impact on installers

Installers have a responsibility to ensure the

products they use are going to meet the required

performance standards.

This means that products must meet increasingly

strict thermal performance criteria and achieve

lower U values than before. They play a key role

in improving the energy efficiency of a building.

As of 15 June, doors fitted in new homes must

achieve U-values of 1.6 W/(m 2 .K). In existing

dwellings they must achieve 1.4 W/(m 2 .K). This

means that installers should pay particular

attention to the materials being used to

manufacture the products they are fitting.

While Building Regulations do not apply directly to

individual construction products, timber door products

play a very important part in helping architects,

builders and developers meet the new requirements.

Working with the UK government and trade

association partners including the British

Woodworking Federation (BWF), a consensus

was reached that there was limited scope

to immediately improve further the thermal

performance of certain products.

This includes a range of products, including

doorsets where:

• The door leaves are primarily solid timber slabs

formed of laminated timber in single or multiple

layers (Solidor falls into this category), or;

• Are panelled timber door leaves formed from

traditional stile and rail construction with infill panels.

It does not matter what material is used for the

door frames or the facing material, as it is the

timber door leaf that is limiting the component.

For timber doors, a maximum U-value of 1.8 W/(m 2 .K)

or Doorset Energy Rating Band E is permissible until

14 June 2023, but from 15 June 2023 the full stand of

1.6 W/(m 2 .K) for new dwellings and 1.4 W/(m 2 .K) for

existing dwellings applies.

Under the Building Regulations, Solidors are

classed as timber product due to its 44mm

timber core with 2mm ABS skins.

Reassurances from Solidor

Solidor makes its products using a high-quality

composite of materials that help ensure strength,

durability and kerb appeal. Composite doors are one of

the most energy efficient products you can choose.

Solidor products have a solid timber core, rather

than one made from compressed polyurethane

foam, which comes from sustainable forests and

is easily recycled. At 48mm, timber core composite

doors are thicker than other types of door.

Timber core composite doors have Acrylonitrile

Butadiene Styrene skins which provide a robust

thermo-plastic door skin, making them incredibly

durable.

The result is a product that is far more resilient than

a standard UPVC door that is both better at insulating

homes and protecting them from unwanted intruders.

Contact Solidor:

0808 115 5741

www.solidor.co.uk

@SolidorLtd

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2022 T I 43


Total Talk: Band of Builders

A HELPING HAND

Band of Builders CEO Gavin Crane speaks to George Lewis about his plans for the charity and

how he wants to develop it to help even more construction professionals who need support...

“We want to be for construction what

Help for Heroes is to the military”,

proclaimed Gavin Crane, the

first ever CEO of construction charity Band of

Builders.

I recently spoke to Gavin about his career in the

industry leading up to joining Band of Builders,

and his ambitious plans to build on its already

solid foundations and ‘expand its scope, reach and

influence within the industry over the next five to

ten years and beyond’.

The Band of Builders has been on an upward curve

since 2016 when Addam Smith helped friend and

employee Keith Ellick who had been given the

devastating news that he had terminal cancer.

Construction workers

can have a chat and

a brew with other

members of the industry

during the many Big

Brew events

Addam and 50 other volunteers from plumbers,

builders, tilers, plasterers and landscapers all

helped to transform Keith’s home.

Gavin, a landscaper by trade, saw this project from

afar and wanted to get involved as soon as he

could. The second project was announced for the

following year, and being a landscaping project, it

was the perfect fit for Gavin.

Gavin said: “Because it was a landscaping project,

I thought it would be the one I’d have most impact on.”

Gavin was right. He became the project lead over

a two-week period which saw 150 different trades

turn up to support. He added: “It’s so rewarding to

get stuck in and hands on.

“If you ask anyone that volunteers as part of the

Band of Builders, they’ll say it’s addictive; it’s like

a drug. Once you’ve done one you can’t wait for the

next one.”

Gavin was hooked from then on and wanted

to be part of every project. He expressed an

interest to join the backroom team looking at the

fundraisers and events and subsequently joined

the administration team as a volunteer.

Band of Builders is built on the work of its

volunteers, and it is only in the last year that the

charity has been in a position to employ people.

Now able to hire people, Band of Builders asked

Gavin to become a trustee. It was at this time that

Band of Builders was applying for charity status

and Gavin explained that during his time as a

trustee he helped finalise the process with Band of

Builders achieving charity status in 2019.

But Gavin wasn’t done there. He then became

Chairman of the Board of trustees and has now

become its first ever CEO, which means Gavin is in a

prime position to build on the success of the charity.

He is so passionate about Band of Builders and

sees such a strong need for the charity’s services

both now and in the future that he stepped away

“I consider myself very fortunate that

I have been given this opportunity

where my passion can become my

profession”

from his landscaping business to take on the

full-time role of Band of Builders CEO. But it’s

a decision he doesn’t regret it one bit; quite the

opposite: “I consider myself very fortunate that I

have been given this opportunity where my passion

can become my profession.”

Part of his new role is to map out the charity’s

strategy and vision, and that means looking 5-10

years in advance, whilst building further strategic

partnerships and developing more fundraising

opportunities.

Band of Builders relies on merchants for materials

for projects such as national partners Jewson,

DeWALT, Gibbs & Dandy and Talasey. Nearly all

materials for the Band of Builders’ projects are

supplied by donations from merchants.

Continued on page 46

44 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Total Talk: Band of Builders

Continued from page 44

Gavin said: “The merchants are so generous and

willing to support what we do. There is a real

community spirit around the supply chain.”

All projects are volunteer led and involve

members of the industry from different trades

Gavin explained that another portion of the

charity’s strategy includes the ‘ambition to be a

positive voice on issues affecting the construction

industry, such as apprenticeships, the skills gap,

inclusion and gender discrimination’.

He said: “We want to work collaboratively with

industry to address the skills gap. Only 12% of new

learners at a construction college come out and

into a trade. We need new people (in the industry)

and part of that is improving diversity, equality and

inclusion.”

But interestingly, also as part of his vision for the

next 12 months, Gavin wants to have drawn up

plans to devolve the national Band of Builders and

create regional divisions. He believes that this will

allow the charity to do more projects and therefore

increase the amount of support they can provide.

“Where we’re looking to do one event a month

nationally, if we can devolve Band of Builders into

regional sections we can probably try to do two or

three per region per month”, he explained.

He added that he hopes to reach a target of 250

Big Brew events this year, which is over 100 more

than last year.

The Big Brew events aim to highlight mental health

struggles within the construction industry and

raise funds to expand on Band of Builders’ recently

launched wellbeing support service by offering

construction workers a chance to take time out to

talk to someone whilst having a ‘brew’.

“We really want to focus on mental health

support”, he said. According to the Office for

National Statistics, more than 1,400 construction

workers committed suicide in the UK between 2011

and 2017, and that figure is why Gavin and the

Band of Builders are on hand to help construction

workers when they potentially need it most.

That support includes a closed Facebook group

where members can open up on any problems they

are going through.

Surprisingly, Gavin said that members of the group

tend to open up to others more than friends or family

as it is someone completely unknown to them.

He explained: “As soon as they take that leap (in

talking to someone) others soon follow and they

realise they are not alone because others are going

through the same thing.”

And Gavin feels that there are even more problems

currently facing the industry. He said: “We’ve

already seen an increase in demand for our grants

service due to cost of living.”

Part of Gavin’s long-term vision for the Band of

Builders is to develop an emergency housing

strategy for members of construction. This would

mean the Band of Builders initiating projects to

develop its own properties for emergency housing

use.

But he also said that his ‘ultimate goal’ would be

for the Band of Builders to have its own national

wellbeing recovery and rehab centre for the injured

at work, members with addiction amongst others,

but this could be in the next phase of his vision

10-15 years from now. It’s an ambitious goal,

but with the rapid growth of Band of Builders and

support of those involved, not an unrealistic one.

When asked what someone reading this article

should do if they know someone who is struggling,

Gavin said: “ask, and ask again”. He explained

that someone can self-refer themselves via the

Band of Builders website and can also use the free

counselling service of which Gavin said the uptake

had already been “really encouraging”.

The charity also wants to urge people to “know

their STATS”. Gavin explained that STATS is a

simple mnemonic for remembering how to look for

other people who may be experiencing a mental

health crisis. It stands for:

S – Support each other

T – Talk about it

A – Always ask twice

T – Take it seriously

S – Stop the cycle

But wanting to end on a lighter note, we asked

Gavin for his stand out moments during his time

at Band of Builders. He said: “There are lots. But

nothing beats seeing the difference the impact our

work has on each of our beneficiaries.”

He concluded that he is ‘proud of our mental health

and wellbeing path’, and if the last few years are

anything to go by, that upward curve of which Band

of Builders is on is nowhere near ready to slow

down just yet.

Contact Band of Builders:

0300 015 4808

bandofbuilders.org/

@bandofbuilders

46 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Mental health focus

IT'S TIME FOR ACTION

Total Installer hears from Faisal Hussain, Chief Executive of the Double Glazing &

Conservatory Ombudsman Scheme (DGCOS), who looks deeper at the reasons behind the

Glass and Glazing Mental Health Survey’s startling results...

DGCOS Chief Executive

Faisal Hussain

When we released the Glass and Glazing

Mental Health Survey 2022 last month, we

could not have predicted the outpouring of

support and interest, and in some cases, installers

sharing their own personal battles with us.

The survey shows the price we’re paying in

terms of mental health as a sector: 89.5% of

respondents have seen an increase in their

workload since the Pandemic; 76.3% are

experiencing burnout from their workload; 86.8%

believe there isn’t enough awareness about

mental health and sadly, 60.5% believe there is a

mental health crisis in the glazing industry.

Almost half of those questioned say they have felt

‘very stressed’ over the last two years, with more

than one in three feeling ‘very anxious’.

Behind the stats

We’re all aware of the battering the global supply

chain has taken in recent years, and the fact is,

it’s not growing fast or sustainably enough.

The challenges of Brexit, new immigration bills,

tariffs, containers stuck in the Suez Canal,

unpredictable weather, erratic buying patterns,

are all still out of control and having significant

“We have a perfect

storm when it comes to

levels of stress”

impact on our sector in terms of supply.

Combine this with the home improvement boom

at the start of the Pandemic, when the UK used

a whole year’s supply of fencing and paint in just

one month, and we have a perfect storm when it

comes to levels of stress.

Does nobody care any longer?

But based on many of the verbatim comments

given in the survey, it’s clear there’s something

else going on.

The majority of people, when asked to say in their

own words what the main causes of stress were,

named supplier issues.

Here’s a selection of the comments: “Why are

materials arriving in the wrong colour and wrong

size? Is it because nobody cares anymore?”;

“My supplier won’t pick up the phone to me”;

“Very poor manufacturing”;

“Supplier quality issues and learning to work with

a 6 month rather than 2 month lead time;”;

“I’ve often thought there must be an easier way

to make a living.”

The fact is, COVID can no longer be seen as an

excuse for poor customer service.

Sadly, the fact is that supply chain, safety, and

staffing challenges are well-established market

conditions now and can no longer be blamed on

the Pandemic.

It’s just part of the everyday problems that

occur when running a business or dealing

with customers, and no matter what happens,

customer and supplier trust must be maintained.

The situation is also surprising when you consider

that according to the UK Customer Satisfaction

Index (UKCSI) there has been huge growth in the

number of customers prepared to pay more for

better service since the beginning of the Pandemic.

Keep communication lines open

Poor communication when things go wrong has

also been mentioned in the survey, with some

respondents saying they just can’t get hold of

their supplier on the phone or that emails aren’t

48 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


eing answered.

The stress that this adds to retail businesses,

already working at capacity to meet demand is

immense.

Therefore, one of the simplest solutions is to talk

to each other. Installers will accept longer lead

times on certain products, as long as the supplier

communicates the facts.

This is something Thom Emerson brought up

in our mental health podcast conversation

too and an issue regularly discussed when

DGCOS supports customers in mediation and

disputes.

The fact is, when we have all the information –

good and bad – we can plan, and installers can

keep their customers updated.

What is difficult for installers to accept, is

incorrect or part-filled orders for no reason other

than a mishandled order.

This is unacceptable with any buying experience,

so why should our industry think otherwise?

The survey indicates the failing supply chain

remains a big problem and is one that needs

tackling head on.

DGCOS is never afraid to talk about the issues

that others steer clear of in the hope that

collectively we can resolve these challenges in a

positive and constructive way, and in so doing,

give voice to the hundreds of installers out there

who are struggling, and the industry as a whole.

To download the full report, visit the Double

Glazing & Conservatory Ombudsman website.

Contact DGCOS:

0345 053 8975

www.dgcos.org.uk

@DGCOS

The DGCOS wants us as an

industry to start talking more

about our mental health

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JULY/AUGUST 2022 TI 49


Advertorial: Eurocell

DELIVERING THE WIDEST RANGE OF

SUSTAINABLE SOLUTIONS

Eurocell’s wide range of innovative and

sustainable window, door, and roofing solutions

have continued to offer the trade what it needs

to meet consumer expectations and shifting trends.

Now, with newly expanded warehouse and

manufacturing capacity, and a list of exciting

products launched, this year has seen Eurocell’s

collaboration and support for its network of

valued installers go to the next level.

Eurocell offers a wide range

of conservatories to meet

changing customer demand

Product highlights

Recently extending its range of outdoor living

solutions with the launch of new contemporary

garden room, pergola, and veranda designs,

customers can now create bespoke and inspirational

living spaces that marry the functionality of indoors

with the beauty of the garden.

Whether it is for home working arrangements,

simple relaxation, socialising or exercise, additional

rooms or protected spaces set in a tranquil garden

environment provide a flexible and minimal

maintenance way to enjoy a better connection to

nature and all its wellbeing benefits.

Kyube Plus Garden Room

The Kyube Plus builds upon the popularity and

proven performance of the existing Kyube garden

room solution, delivering a modern and naturally

styled outdoor space that perfectly complements

its surroundings.

The Kyube Plus modular garden room is a highquality

construction and is delivered in prefabricated

forms to ensure quick and simple installation.

Highly insulated to provide all-year round comfort,

the new Kyube Plus option is available in 13 sizes

ranging from 2 x 2m up to 5.8 x 3.3m.

For customers requiring a bespoke solution beyond

the standard sizes, Eurocell can also create one off

designs. Additional features such as front canopies

and storage extensions are also available to add

further sophistication and practical benefit.

The Kyube Plus

Garden Room

Oasis Pergolas and Verandas

Whilst the British climate can often be a

challenge, the installation of a stylish pergola or

veranda can provide the perfect garden space in

which to enjoy the outdoors all year round.

Extending the home and garden footprint,

Eurocell’s new Oasis range offers a stylish appeal

with practical benefits, helping make the most of

gardens in all weathers.

The Oasis veranda is available in both a glazed

roof and polycarbonate, with the polycarbonate roof

coming in four different colour options. In

addition, there is the choice of three frame

colours and two types of leg, guttering, and

footplate, meaning they can be customised

to taste.

Eurocell has also introduced the Oasis

pergolas range. The Deluxe option takes

the pergola to a new level of sophistication

and style. Thanks to the introduction of

automated sliding retractable louvres, users

can have the best of both worlds. They

can open the roof for unobstructed views,

or simply retract the louvres for protection

against hot sun rays or rain filled clouds.

50 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


CERTIFICATE 12/4895

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Conservatories and orangeries

In addition to this, Eurocell has also extended

its range of market-leading conservatory and

orangery solutions with the launch of new

contemporary designs that create desirable

extended living spaces or can modernise existing

and traditional conservatory structures.

Responding to increased consumer demand for

21st century conservatory designs that include

greater use of glass, reduced brickwork, superior

thermal insulation, and a contemporary build

aesthetic for shape and colour.

Eurocell has added a raft of new quality-led

features that improve liveability and reflect

changing homeowner tastes, which will create

business growth opportunities for installers.

Conservatories and orangeries have, for

generations, been popular additions to living

spaces, providing homeowners with alternative

spaces in which to unwind, socialise, and work.

The latest conservatory designs bring together a

combination of Eurocell’s exclusive pilaster and

slimline roof systems, with a modern highline

Eurocell’s Oasis

Pergola range

gutter solution to enable the creation of cuttingedge

and desirable living spaces that connect the

house and garden.

Requiring low maintenance and designed for

ease of fabrication and fast installation, the

sleek and attractively designed options will

ensure the swift and cost-effective completion

of projects.

They also offer peace of mind with a 10-year

guarantee on product performance once installed

and provide all year-round comfort through

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Contact Eurocell:

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Orangery systems

BRINGING ILITE INTO YOUR HOME

Wes Clarkson, Sales Director at SupaLite, talks to Total Installer about the company’s new

ILite flat roof orangery system, which is said to deliver ‘unrivalled strength and rigidity’...

Preston-based roof manufacturer SupaLite

has added a brand-new flat roof orangery

system to its portfolio of existing products.

ILite is said to be one of the strongest, most

thermally efficient and quickest to install flat

roof orangery systems and has reportedly proved

incredibly popular with SupaLite customers.

Factory fabricated in the UK, the new flat roof orangery

system has a design that has been successfully

engineered with ease and durability in mind.

Wes Clarkson, Sales Director of SupaLite, said:

“ILite is a pod-based flat roof orangery system

which is lightweight but incredibly strong.

“In today’s current climate, we know how

important it is for installers to use products which

allow them to work more efficiently.

“Creating a complete system like ILite means

installers will spend less time on site.

“A traditional system can sometimes take weeks

or days to install but the new SupaLite flat roof

orangery system can be installed in hours, which

is a huge benefit for many installers.

“At SupaLite, we’re always looking to develop and

manufacture high quality products that support

our customers and we’ve received a positive

response as well as an increase in demand for

ILite since it launched earlier this year.”

Innovative design

The innovative ILite flat roof orangery system has

been cleverly engineered to deliver strength and

rigidity, Wes explained.

He said: “The ILite is incredibly strong and

dimensionally stable and therefore doesn’t distort

or shrink.

“Made from timber I-Beams which not only reach

spans of approximately five metres but are also

lighter than conventional large timber trusses

and steel, means less pressure is placed on the

“In today’s current climate, we know how

important it is for installers to use products

which allow them to work more efficiently”

supporting walls and frames.”

Like all SupaLite products, ILite has been

expertly designed and rigorously tested. As a

result, the product exceeds Building Regulations

requirements by offering an impressive U-value of

0.13W/m 2 K, outperforming most competitor roof

systems and traditional orangery constructions.

Celebrating 10 years

This year marks an important milestone for

SupaLite which has been manufacturing and

supplying its tiled roof systems and products in the

retrofit and new conservatory market for ten years.

SupaLite has continuously delivered quality

products and services to installers across the UK

in the last decade and this newest product proves

the team is still as dedicated and passionate as

they were in 2012.

“Throughout the last ten years we’ve worked hard

to provide an exceptional service to our trade

partners. We continuously update and tweak

our full product range to make sure we create

first-class products, and we also explore ways to

introduce brand-new systems into the market,”

added Wes.

“Our experience of the industry empowers us to

develop and manufacture products which are a

step ahead of others in the market and our latest

flat roof orangery system is no exception.

“Engineered with products that should last a

lifetime, the system is incredibly strong, durable

and very quick to install. It makes the perfect

addition to our existing unrivalled SupaLite

products and it’s already generating lots of

positive interest amongst our customers.

“We’ve accomplished so much with our products and

as a business in the last ten years. We’re incredibly

passionate about continuing to push forward and drive

to new heights and I’m looking forward to seeing what

the next decade has in store.”

SupaLite offers a full range of highly

desirable, replacement roof solutions for both

conservatories and orangeries, all of which have

achieved Building Regulations approval.

Contact Supalite:

01772 828060

www.supaliteroof.co.uk

@SupaLiteRoofs

52 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


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Article Garden rooms

MORE THAN JUST AN IDEAL HOME

Ryan Crossley, Director of Making Your Space, discusses a recent article from Sarah Beeny

which highlights the trend for garden rooms and the subsequent opportunities for installers...

2022 is the year of the garden room as

reported in Ideal Home Magazine and

according to renovating expert and TV host

Sarah Beeny, as part of her work on the Renovate

Don’t Relocate programme.

By their very definition, rooflights require the

installer to work at height, often a precarious

operation. Working at height remains the biggest

cause of fatalities and major injuries (source:

hse.gov.uk).

With hybrid working now the norm, an

increasing number of homeowners are now

looking for separate additional living space in

which to work, entertain, exercise and relax.

Others have even decided to relocate small

businesses back within the confines of home.

‘If you can just get that sense that you leave the

house, even if it’s four steps, it’s really good for

your mind to separate your work and your home,’

Sarah Beeny explained.

The article in Ideal Home concluded by suggesting

that a garden room can add 150% of the cost

to the value of a property, or it could even save

you from moving to a larger property to facilitate

working from home.

The fact is we need more living space than ever

before and with the UK having one of the smallest

property footprints in Europe and beyond, there’s

considerable demand and opportunity for this

emerging market sector.

This has allowed for the emergence of a number of

dedicated garden room building specialists across

the UK including the likes of Creating Spaces in

Halifax, a Making Your Space Design Partner.

Making Your Space is a trade only manufacturer

of bespoke garden rooms with a marketing

programme to help ignite the sector and portable

mini rooms available for existing showrooms and

office sites.

Making Your Space offer bespoke garden

rooms. Inset: Ryan Crossley

We’ve also spent 18 months

perfecting our off-site construction

techniques, so the installation process is quick

and simple with the panels simply locking into

place and we’ve even integrated a vermin barrier

as part of the premium design philosophy.

There’s a rapidly growing nationwide network of

Design Partners for Making Your Space and the

plan is to grow this carefully with the right calibre

of installation businesses and the promise of

exclusive areas.

There are first build assists, technical training

workshops and a programme of development

more akin to a fully blown installer programme.

While the budget end of the garden room sector

doesn’t cater for a long-term luxury retreat due

to materials used and construction techniques,

we’ve made sure ours is a bespoke solution

with different types of cladding, flooring and the

option of both aluminium and PVC-U windows

and doors.

But our real point of differentiation is the Garden

Room Designer, a real-time 3D configurator which

allows Design Partners and indeed consumers

to build a bespoke room in just a matter of

minutes using cutting edge software developed

by tech experts Business Micros and The

Consultancy.

We can even add clever space saving solutions

including a concealed shed/storage area, along

with a popular canopy overhang which can be

used all-year round as a place to entertain,

cook or relax.

A garden room should also be considered

as a permanent room and an area of

extended, functional living space.

Given the climate in the UK, a garden

room can make all-year round use of

the space at hand, something again

highlighted by Sarah Beeny.

She commented: ‘‘We don’t have that many

sunny days in this country, so there’s a whole

load of square footage that you have paid for, but

you never ever use. So you need to enjoy looking

at it or use it in some way, and a garden room is

a really good way of doing that.”

The garden room market is already starting to see

some strong adoption as we have seen with our

Design Partners.

Our off-site construction techniques, combined

with existing trade skills make it a perfect bolt on

revenue channel and there are some very good

margins to be made in the short, medium, and

long-term.

But get in there early, harness the opportunity

and let us help you become a successful Design

Partner for premium garden rooms in your

designated area.

Contact Making Your Space:

01422 385613

www.makingyourspace.co.uk/

54 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


sales@britmet.co.uk | 01295 250998 | www.britmet.co.uk | #TheBritmethod

Liteslate

designed with the environment in mind

Lightweight Composite Slate | Lightweight Granulated Tile Panels | Lightweight Tile Effect Sheets | Flat-to-Pitch Roof Systems

Structural Liner Trays | Door Canopies | Decorative Exterior Paint

RAISING THE STANDARDS IN LIGHTWEIGHT ROOFING


Updates

For further glazed extensions updates visit www.total-installer.co.uk

A MINI ROOM WITH BIG POTENTIAL

'ADD VALUE TO

YOUR PORTFOLIO'

Leka Systems has launched its new ecotech

roofing system giving fabricators and

installers even more opportunities to add

value to their portfolio.

The Leka ecotech roof is said to be one of the

most technologically advanced roofing systems

on the market, achieving 0.15w/m 2 k whilst being

economic in the process.

Commenting on the new product introduction,

Rhys Hoddinott, Managing Director of Leka

Systems, said: “Our new Leka ecotech roofing

system ensures compliance for installers but just

as importantly maintains a competitive pricing

point in the process.

“The new ecotech roof is thermally efficient by

design and is a further extension of our popular

Leka Warm Roof, Leka Orangery and Leka xi roofing

products, but at a more competitive pricing point.”

He added: “The conservatory roof market is

changing rapidly and fabricators need to ensure

they’re offering the products that installers need to

compete in the new landscape.

“The changes to Part L of Building Regulations

covering thermal efficiency have had a huge impact

on many solid roof manufacturers, and it has never

been more important for fabricators and installers

to offer the best in energy-compliant products.

“And with the rise in energy prices, more

consumers will be looking at ways to improve

the thermal efficiency of their conservatories and

extensions too.”

This shift is said to form part of the recent home

improvement boom, with many homeowners either

extending their properties or repurposing existing

conservatory extensions.

Making Your Space has

launched Mini-Room, a

showroom sample of its

Garden Room system that’s

been designed to make

installation quick and easy

thanks to the adoption of the

latest off-site construction

techniques.

The Mini-Rooms can be

customised in terms of

finish and detail and are

ready to order now as part

of an integrated marketing

support programme, and

they are also portable too, for use on multi-site

events, local shows and even to take on-site for

consumer enquiries.

Ryan Crossley, Director of Making Your Space

,has been pleased with the introduction of

this latest sales tool and commented: “The

introduction of the Mini-Room helps our Design

Partners who don’t currently

have a showsite. “Along

with the unique configurator

developed by The Consultancy,

we have everything marketingwise

to help generate and

close sales of garden rooms,

which are expected to grow

strongly this year according to

consumer experts.”

He added: “We’re the only

nationwide garden room

company that is dedicated to

the trade, making premium,

flat packed garden rooms

that can be easily assembled in just a few days.

“With home and hybrid working now the norm,

it’s the perfect revenue stream using existing

skills for installers and we’re keen to build our

nationwide network of Design Partners with the

promise of our proven marketing programme.”

makingyourspace.co.uk

ILITE SHINES BRIGHT FOR SUPALITE

Preston-based tiled roof specialist SupaLite

has added a flat roof orangery system to its

existing portfolio of products.

It has been designed and specially

manufactured to be one of the strongest, most

thermally efficient and quickest to install flat

roof orangery systems, and the ILite is perfect

for both the new build or retrofit market.

Factory fabricated in the UK, its design has

reportedly been successfully engineered with ease and durability in mind.

The system is also said to exceed Building Regulation requirements by offering an impressive

U-value of 013w/m 2 K as standard, meaning it outperforms most competitor roof systems and

traditional orangery constructions.

Wes Clarkson, Sales Director of SupaLite, said: “We’re incredibly proud to launch this exciting

new addition to our portfolio of products, and it is already generating lots of interest amongst our

customers. We wanted to make a flat roof orangery system unlike anything else on the market that

was easy to install, but still maintained our renowned levels of strength and thermal performance.

“Unlike conventional flat roof orangeries that can take days, sometimes weeks to construct and

complete, the ILite system saves huge amounts of time for installers and can be built in hours.”

www.supaliteroof.co.uk

www.lekasystems.co.uk

56 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


REQUEST INFO

YOUR PERFECT TRADE PARTNER

FOR WINDOWS, DOORS & ROOFS

01226 890 890 | WWW.SOLROOFS.CO.UK | QUOTES@SOLROOFS.CO.UK


Business Advice

PROTECTING YOUR CASHFLOW USING

REAL-TIME CREDIT INTELLIGENCE

In the latest instalment of our regular business column, the experts at Know-it look at the

use of real-time credit intelligence and how it can alleviate the risk of late payments on a

company’s cashflow...

One of the biggest barriers to a healthy

cashflow is invoices not being paid on time.

Late payments are only getting worse with

the FSB warning that 400,000 businesses could be

forced to close as a result of the late payment crisis

gripping the nation.

It’s not just cashflow that is hampered by late

payments, productivity also takes a hit with

businesses found to spend 56.4 million hours a year

chasing late invoices according to the CPA.

But it doesn’t need to be this way. Real-time credit

intelligence, once reserved for huge multinational

corporations, is now accessible to businesses of

all sizes and will allow you to better understand the

companies you do business with, in turn helping you

mitigate the risk of late payment on your cashflow.

“We’re now beginning

to see what many saw

as the inevitable now

that state support for

businesses throughout

the pandemic has

stopped”

Credit checking the companies you do

business with

Credit checking is fundamental and the very first

step in an effective credit control process.

It is vital you mitigate as much credit risk as

possible, as leaving yourself open to this sort of risk

can put your cashflow under immense pressure

when things don’t go to plan and invoices aren’t

paid on time.

Checking a company’s credit rating, credit limit and

previous payment behaviour is the very first thing

you should do when you receive an order. How else

will you know if they’re in good enough shape to pay

you on time?

Even a simple credit check will give you an

indication as to a suitable sized order according

to past payment behaviour and the shape of their

credit file.

Of course, how much credit you grant is to your

discretion but one way to protect yourself against

future cashflow problems is offering credit terms

that your customer will be able to pay on time.

continued on page 60

Continued on page 58

58 T I MAY 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Contract Business Talk Advice

Continued from page 58

A stringent and effective company credit check will

answer three key questions:

• Can the full amount owed be paid within the

defined timeframe?

• Is your customer likely to run into financial issues

soon which could impact whether they can pay you

on time?

• Do they have a record of late payment to other

suppliers?

Combining credit and company intelligence

Credit information on a company from a reputable

credit bureau such as Graydon is the foundation of

a good company credit check.

However, we’d always recommend going a step

further and do your research on the company, their

directors and check for any Notices on The Gazette.

Layering this company information from the public

domain with credit intelligence will give a more

complete picture of the companies you’re doing

business with.

Unsecured Creditor Claims

Unsecured Creditor Claims reveal a wealth of

valuable data not found in typical credit reports.

It allows you to see losses suffered by your

customer as a result of their own customers going

into liquidation or administration.

Why is this so important to know?

Think about it this way. The credit cycle can be

extremely fragile. If your customer misses out on

“It is vital you mitigate as much credit risk as

possible, as leaving yourself open to this sort

of risk can put your cashflow under immense

pressure when things don’t go to plan and

invoices aren’t paid on time”

a substantial amount that they’re owed, it could

indicate that they will have issues paying your

invoices.

Automated company credit checking and

monitoring

Check-it automates your credit checking process

using real-time data from reliable sources such

as Graydon Companies House, The Gazette and

Unsecured Creditor Claims to give you a complete

picture of the creditworthiness of your customer.

Check-it integrates with your accountancy software

so you’ll be able to credit check and monitor every

company on your sales ledger and be instantly

alerted to any changes to your customer’s credit file

that could impact you.

Always being in the know and keeping up to date with

changes to your customer’s credit file minimises the

credit risk you’re exposed to since you’ll be able to

make more informed credit decisions.

Check-it is part of Know-it, the all-in-one credit

management platform, empowering you to credit

check and monitor companies, automatically chase

late payments and collect overdue invoices in one

platform.

Contact Know-it

www.know-it.co.uk

@Knowitglobal

60 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


IO

YEARS

OF FIT

HERE

FOR THE

LONG

RUN.

23 - 25 MAY 2023

NEC, BIRMINGHAM

fitshow.co.uk

YEARS

OF FIT

EVERYONE’S GOING


Glass balustrades

BUY WITHOUT THE HASSLE

Paul Smith, Head of Marketing at F.H. Brundle, explores the rise of glass balustrades and

explains how F.H. Brundle can make designing them quicker and easier than ever.

If I asked you to picture what the average ‘70s

home looked like inside, I think you’d instantly

have a very clear image in your head.

F.H Brundle offers a

comprehensive range of

glass balustrades

The same would be the case if it was the ‘80s or

the ‘90s – each decade had its own distinctive

style when it came to home and garden décor,

with key features all of us who were around at the

time can remember.

So what are the standout features of the design of

the 2020s? There are obviously several. But one

of the biggest has to be glass – lots of glass.

That’s in no small part why there’s been such a

surge of interest in glass balustrades.

Why do people like glass? Because it’s stylish,

easily maintained, brings a sense of airiness and

space, and, most of all, lets in natural light and

makes the most of scenic views.

And why do people like glass balustrades?

Because they take the sort of practical, opaque

barriers that traditionally blocked out the light and

the views and makes them transparent.

A versatile range

Their soaring popularity in recent decades has

seen F.H. Brundle supply a growing range of

outstanding balustrade products, suitable for a

huge array of different projects and properties, as

well as budgets.

Pre-assembled post ranges include Timeless with

a handrail and Contemplation without a handrail,

both of which come with glass clamps and base

plates already fitted to save valuable installation

time.

Also available are posts for wire rope and

crossbar holders.

Posts are available to bolt down, concrete-in and

side fix to cover all installation requirements,

which are available in stainless steel grades 304

and 316 satin finish and mirror polished finish

ideal for coastal locations.

With 10mm thickness standard glass panels

available from stock, in 100mm increments

up to 1100mm width, your installations

couldn’t be quicker, easier or more costeffective.

If you are looking for a glass balustrade that

offers uninterrupted views, then look no further

than our range of outstanding frameless glass

balustrade systems, including Wedge-Loc, Tilt-

Loc and Posi-Glaze, providing spectacular results

every time.

They are quick to install and available as base or side

fix options. Finishes are satin anodised, PPC black or a

mill finish to powder coat to a colour of your choice.

There is also a choice of easy-to-fit glass spigots,

supplied in aluminium or Duplex 2205 (ultramarine

stainless), and glass stand-off adaptors,

a discrete and simple way of holding glass panels

in place whilst offering a contemporary touch

of elegance to glass balustrades, railings or

staircases.

These are available in a satin or mirror finish and

now also PPC matt black.

12mm thickness standard glass panels for our

frameless glass balustrades are available from

stock, in 100mm increments up to 1200mm

width.

Continued on page 64

62 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


The

Power to

WOW!

AFTER

BEFORE

Only Freefoam installers have

the power to transform homes

Homeowners want to feel good about their

homes and like them to be admired. So, help

your customers transform their homes to

stand out from the crowd.

Freefoam’s comprehensive range of stunning,

easy to install, long-lasting roofline systems

transform the look of a home, giving it that

exclusive kerb appeal.

Call 01604 591110 now if

you want the Power to WOW.

#HelpingCustomersGrow

With thanks to

Call 01604 591110 freefoam.com info@freefoam.com BUILDING PARTNERSHIPS


Glass balustrades

Continued from page 62

Bespoke glass

Bespoke glass panels, which can be supplied

with radius corners, shaped and drilled, as well

as a range of coloured glass, etched glass and

self-clean coatings, are also available.

Our custom panels are polished on all edges and

come with docked corners for safety.

Balustrade design made simple

Even better, we give you an extremely quick and

easy way of configuring the perfect balustrade

product for the project you’re working on.

Liveconfigurator is a user-friendly online

platform that lets you quickly and easily design

a balustrade to yours (and your customer’s)

specifications, using standard components.

And best of all, within minutes of completing your

design, you will receive a full set of CAD drawings

absolutely free, along with a detailed quotation

– saving you hours of drawing time and making

designing balustrades a breeze.

You can choose from glass channel, spigots,

stand-off adaptors, as well as pre-assembled

posts where you can select your post centres.

The system automatically configures the design

to the dimensions you input, and supports layouts

that will suit the most common applications.

All in all, it’s an incredibly powerful tool for

helping you capitalise on both the booming

interest in balustrades, and the ever-growing

popularity of more bespoke products.

Liveconfigurator offers installers the possibility to design

their own balustrades with the homeowner’s input

Contact F.H Brundle:

01708 39 80 48

www.fhbrundle.co.uk

@fh_brundle

64 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Article Thought leader: Smart security

DON'T GET LEFT BEHIND!

In the first of a series of thought-provoking comments, Ryan Bromley, Co-Founder of Kubu

Smart Security, discusses the exciting wave of ‘smart home’ products, and why this could be

the key to installers winning new business...

Technology is nothing new in the fenestration

industry. It has been used on various

products for years – from simple contact

sensors to full-on biometric access control

systems – yet these “Smart” systems never

seem to have caught on with consumers.

Is it a comfort thing, or a lack of trust? Is it price-point

or is it looks? Personally, I think it’s a bit of everything.

Ugly contact sensors and huge ‘locks’ hanging

on the door are a bit of a turn off for your average

house-proud Brit. Bad press surrounding product

failures have harboured fear and trust issues. It’s

been a case of going too smart, too soon.

Mix this with high price points and a lack of product

flexibility, your target market is limited to early

adopters and bleeding-edge tech fans. An extremely

important demographic, but they certainly won’t keep

the wolf from the door in the long term.

With Smart Tech becoming ubiquitous in our lives, if

there’s one thing for sure it is that it isn’t going away.

Homeowners and consumers now expect smart

technology in their homes, and new homes are being

pre-fitted with smart tech to help manage costs,

protect the environment and avoid costly accidents.

So how then, in the fenestration industry, do we

create that trust and appeal that is needed to

drive mass-market penetration?

Another industry – not too far removed from

fenestration – has undergone this exact journey in the

recent past and the transformation is nothing short of

incredible. I’m talking about the heating sector.

Heating was a well established industry where little

had changed for many years, with hardware products

being fitted as a household investment by professional

tradespeople – remind you of anything?

Then an unknown company called Nest invented

a ‘Smart’ heating system.

Smart home apps controlled by your phone are becoming the

norm. Above, inset: Kubu Co-Founder Ryan Bromley

At first it was seen as a gimmick. Then slowly but

surely consumers started to see the benefits and

demand increased. Other companies caught on,

developed their own versions of the same tech,

and the race was well and truly on.

Manufacturers soon partnered with Smart Suppliers,

allowing installers to offer Smart as an upsell option.

Fast forward 10 years and the heating industry

has changed beyond recognition.

Stable, proven tech and competition in the market

raised awareness. Consumers started to pull

Smart tech through the industry and sales grew

exponentially until ‘Smart’ was no longer an

upsell, it is fitted as standard.

Installers don’t sell boilers because it’s a

Worcester or a Vailant anymore. These days it’s

because it ‘Works with’ Nest or Hive or Tado…

Installers that embraced the change WON the

majority of sales and became market leaders. Those

that resisted got left behind, and I firmly believe the

Fenestration industry is on a similar path.

To answer an earlier question, how do we create

the trust to drive this change? It has to come from

reliability of the product and confidence from the

installer, right?

By developing a system that is “Just Smart

Enough”, we aimed to introduce a level of tech

that doesn’t hold any security concerns for the

consumer, doesn’t limit their choice, doesn’t ruin

the aesthetics of their investment, and most

importantly doesn’t cost the earth!

Our approach seems to have resonated, as we

are seeing competitors emerge - just like in the

heating sector. Healthy competition can only be a

good thing for our industry, as it will help to drive

consumer awareness, increase adoption and

ensure ongoing product development.

What does this all mean for you?

What’s great is that the concept makes it

so simple for the fitter. For no extra cost or

installation time, an installer can offer their

customers a door or window that is ready to

accept Smart technology. For the more brave it

can even be fully activated as part of the service.

After nearly three years on the market we are

now starting to see Installers offer Kubu Smart

Security fitted and activated as standard across

all products. Just like in the heating industry,

these installers have seen the benefits of using

the technology as a differentiator, and are starting

to win business over their competitors.

With the COVID peak subsiding, differentiators

will be key to winning business, and ‘Smart’ will

become an increasingly important sales tool over

the coming years. Choosing to join the Smart

Journey will be crucial for short term stability and

long term success.

Exciting, isn’t it?

Contact Kubu:

0800 124 4308

kubu-home.com/

@GetKubu

66 T I JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


QUITE SIMPLY, THE

UK’S MOST AUTHENTIC

TIMBER-ALTERNATIVE

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01234 712 657

trade@roseview.co.uk

www.roseview.co.uk


Updates

For further home improvement updates visit www.total-installer.co.uk

CAN YOU #KEEPITUP FOR CHARITY WITH KEYLITE?

Following the reported success of last year’s initiative, Kick It With Keylite returns for 2022

bigger and better than before.

This year, Keylite Roof Windows (Keylite) is challenging trades to ‘Keep It Up’ in the name of raising

money for Mates in Mind, a leading charity addressing the stigma of poor mental health within the

construction sector. Mixing it up for 2022, Keylite is challenging merchants, installers and trades

across the industry to record themselves doing as many keepie uppies as they can, share on social,

donate to the charity and nominate a ‘mate in mind’ to get involved using the hashtag #KeepItUp.

No matter the chosen sport or ability – anyone can get involved. Matthew King, Sales Director at

Keylite, said: “Our message this year is to #KeepItUp, not only for the keepie uppie challenge, but also as a

reminder to keep talking to each other, keep breaking the stigma, and keep being a mate – you never know who might need it.” Keylite is encouraging installers to make

a donation via its JustGiving page www.justgiving.com/fundraising/kick-it-with-keylite and to start conversations around mental health amongst workmates.

FREEFOAM IS TOP PICK FOR C & A BUILDING PRODUCTS

One of the largest independent UK stockholders of plastic building products, C & A Building Products,

has seen such an increase in sales of Freefoam, that its range of products now accounts for a significant

proportion of the company’s portfolio.

Based in the South East, C & A Building Products has been specialising in plastic building products since 1968.

Managing Director Chris Candlin said: “When we switched over to Freefoam, our range of roofline exploded. There

was more colours and more choices and customers like the quality of the products.

“Sales, for us, increased over time. We have put a little more emphasis, a little bit more push towards Freefoam.

We now stock a comprehensive range, including interior products and exterior products. We do stock white as

standard, but we also specialise in the colours. Anthracite grey is very popular!” www.cabp.co.uk

SWINDON SHOWROOM READY TO OPEN

TWC, one of Wiltshire’s home improvement specialists, has officially opened the doors to its new

£250,000 Swindon showroom.

The showroom marks an exciting eighteen months for the business that has also seen it increase sales by 30%.

The new showroom is said to offer the largest window and door showcase in the South West, featuring more than

20 different doors and an extensive selection of UPVC and aluminium windows in many shapes, sizes and colours.

Greg Kane, CEO of Conservatory Outlet, of which TWC became part of at the end of 2018, added his support. He

said: “It has been fantastic to see the growth of TWC and the ambition the business has to become the biggest and

best home improvement specialist in the South West. The showroom is an important next step in achieving this vision and will help improve the customer

experience even further – something that is at the heart of the network and how Conservatory Outlet operates.” www.twchome.co.uk

IN THE FRAME WITH CRL'S GLASS BALUSTRADE SYSTEMS

MEGAgrip is a fully adjustable 3kN commercial balustrade system from CR Laurence, designed as a highlydurable

public safety barrier for large commercial constructs, such as sports stadiums, transport hubs and

similar venues where there is a risk of overcrowding.

Said to be one of the simplest balustrade systems to fit and adjust thanks to its patented screw-clamp technology

to secure the glass in place, MEGAgrip is a dry-glazed system, with no specialist tools required, so the glass can

easily be removed and replaced if required. Internal glass clamps make alignment of the glass within the channel

simple, and as they are compatible with a wide range of glass thicknesses, MEGAgrip is one of the most adaptable

balustrade systems on the market. Lightweight and strong, the balustrade system can easily be upgraded with a

simple conversion kit, to become a bomb-resistant or bulletproof balustrade system. www.crlaurence.co.uk

68 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


PURPLEXED

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their reputation, business, and future.

With more than 35 years industry experience our specialist teams

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Safety at Height

TRAINING UP

In the first of a new mini-series, Trevor Rabson, Training Manager at Werner, looks at why

training is so important when it comes to working at height safely, explains what installers

need to consider and outlines how best practice can make all the difference between safe

Werner, manufacturer and distributor

of ladders and access equipment, is

championing health and safety training

with the launch of its new campaign ‘Stepping up

to Safety’.

According to the latest reports from the Health

and Safety Executive (HSE), falls from height

accounted for 44% of all non-fatal injuries over

the past 5 years and 25% of all fatal injuries.

Therefore it’s crucial that installers top up their

training and follow best practice guidelines to

make working at height both easier and safer.

Education is a very real issue when it comes to

overcoming falls from height.

The Work at Height Regulations 2005 (WAHR) are

very clear that anyone who works at height must

be ‘competent’ to do so.

However, there is a widespread perception that

working and potential injuries.

ladders and working at height equipment are

simple to use, so why would you need training?

It is this complacency that leads to falls from height

incidents and a mindset that needs to be changed.

But what regulations should be adhered to?

What are the Work at Height Regulations

(WAHR) 2005?

The WAHR are a set of rules that must be followed

when any work is undertaken at a height with the

aim of preventing deaths and injuries.

They are mandatory for all employers and people who

control work at height, and are enforceable by law.

The regulations define work at height as any task

where there is a risk of staff falling from one level

to another.

This includes work above the ground or floor,

near an edge where someone could fall through

an opening or surface, and at ground level where

someone could fall through an opening.

Employers and those in control of any work at

height activity must make sure work is properly

planned, supervised and carried out by competent

people.

This includes using the right type of equipment for

working at height.

The WAHR are also very clear that employees

have general legal duties to take reasonable care

of themselves and others who may be affected

by their actions, and to co-operate with their

employer to enable their health and safety duties

and requirements to be complied with.

However, to minimise any confusion, we’ve

busted some common myths surrounding the

WAHR, below.

•Ladders and stepladders are banned for

work at height: This isn’t true and both ladders

Continued on page 72

Falls from height accounted

for 44% of all non-fatal

injuries over the past 5 years

Continued on page 78

70 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Does your secondary glazing supplier

leave you in the dark?

Switch.

Secondary glazing is simplicity itself.

It’s simple to sell, survey and install. It offers great acoustic and

thermal performance. It has great profit margins. And it gets you

into projects you couldn’t normally get into.

So why make it more complicated? Call Roseview today and ask

about adding Incarnation secondary glazing to your range.

phone: 01234 712657 | email: hello@roseview.co.uk | web: roseview.co.uk


Safety at Height

Continued from page 76

Continued from page 70

and stepladders are suitable for low-risk, short

duration tasks.

However, they do need to be used by someone

who is competent and knows what faults to check

for before use.

• Employers are solely responsible for work

at height: While an employer does shoulder the

majority of responsibility, the regulations include

employee responsibilities as well.

• Work at height includes jobs that involve

walking up and down a staircase: The

regulations do not apply to permanent staircases

in buildings.

Werner’s Stepping up to Safety campaign

has been launched to help professionals

stay safe when working at height

• Work at height includes slips or trips on

the level: This is untrue. Although you are

technically falling from your own ‘height’, the

regulations only apply to falls from one level to

another level below.

•A competent person must be professionally

qualified: This isn’t true, though the level of

competence needs to be appropriate to the job

at hand. Competence isn’t just training, but a

combination of training, skills, experience and

knowledge.

Over the last couple of years, there has been

a steady increase in the uptake of training, but

nowhere near enough with the staggering number

of people using working at height equipment on a

daily basis.

Needless to say, knowing how to use working at

height equipment safely is of vital importance and

can quite literally save a life.

Training has to be a priority if we’re to see any

positive change to the accident figures.

Contact Werner

www.wernerco.co.uk

@WernerLadderUK

72 TI JULY/AUGUST 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


EE 4G+

Janis Windows & Doors Ltd

48 Appleton Place, Appleton Industrial Estate,

Southern Road, Aylesbury, HP19 9EW

Tel: 0831 6090 476

Email: info@janis.co.uk

Web: http://www.janis.co.uk

17:02 56%

Business Details

YOUR

FUTURE

IN YOUR

HANDS

Credit Rating: 73

Key Contact: Alexia Kalila, Managing Director

Direct Tel: 07968 342 115

Direct Email: alexia.kalila@janis.co.uk

Products

PVCu Windows and Doors

Windows/Doors, Buy in, Spectus

Vertical Sliders, Buy in, Veka

Bi-fold Doors, Buy in, Kommerling

Composite Doors, Buy in, Solidor, 10 PW

Insight Data puts 80,000 potential

customers at your fingertips

Aluminium Windows and Doors

Windows/Doors, Buy in, Techal

Windows/Doors, Buy in, Senior

Bi-fold Doors, Buy in, Technal

50-75 Frames per week

The Insight Database helps your sales and marketing team get better results faster. Updated live

in real-time with in-depth information, not available anywhere else, you get the inside track on

fabricators and installers, builders, architects, merchants, construction firms and house-builders.

01934 808 293

hello@insightdata.co.uk

www.insightdata.co.uk

502 Worle Park Way, Weston-super-Mare, BS22 6WA

@insightdata


Updates

MORE THAN FIT FOR PURPOSE

For further vehicles, tools & workwear updates visit www.total-installer.co.uk

Snickers Workwear says its trouser families are suited to any kind of work on site.

Said to deliver maximum functionality, comfort, protection and mobility, they’re the products

of choice among discerning professional tradesmen and women.

The company says hi-tech fabrics, functionality and fit are the hallmarks of these products, and

the AllroundWork trousers are ready for any kind of work in any trade.

FlexiWork trousers are said to deliver superior freedom of movement, while LiteWork trousers keep

you cool, dry and ventilated.

Then there’s RuffWork trousers, reinforced and tough for the roughest work on site; ProtecWork

protective wear for hazardous environments; and certified High-Vis trousers when personal visibility on site is a priority. Snickers Workwear trousers also deliver

certified protection with the patented KneeGuard System for greater flexibility, comfort and durability.

www.snickersworkwear.co.uk

SCREWFIX SHINES BRIGHT WITH 800TH STORE OPENING

Screwfix, has opened its 800th store in Bourton-on-the-Water, Gloucestershire. Earlier this year Screwfix announced its store target of 80 new stores

across the UK and the Republic of Ireland, creating more than 800 new jobs by the end of January 2023.

This latest opening brings Screwfix closer to its overall target of 1,000 stores across the UK and Republic of

Ireland. The new store creates 12 jobs for the local community.

To mark this significant milestone, the store was opened with a launch event, with colleagues and senior

representatives from Screwfix, including Operations and Property Director, Scott Parsons, and Managing Director

for UK and Ireland, Max Britten. Newly recruited staff at the Bourton-on-the-Water store will have the opportunity to

participate in the retailer’s apprenticeship scheme, joining the already 850 apprentices currently training across the

business. www.screwfix.com/

MAKING LITEWORK OF THE HEAT ON SITE

As temperatures soar, stay cool and safe at work with Snickers Workwear’s Summer Topwear.

From top to toe and inside out, Snickers Workwear clothing will look after your wellbeing and working efficiency on site this

summer. For sunny weather, there’s new LiteWork topwear and accessories that deliver UPF 40+ sun protection – a must

if you’re working outside for long periods. Look out for Snickers Workwear clothing which uses the quick-drying 37.5 fabric

technology with advanced ventilation. It’s said to be really good at ‘wicking’ moisture away from the body.

It also keeps you dry so you can work with an optimal body temperature if it’s warm, or if the weather cools off. As well

as shirts, there’s new shorts, work trousers and hoodies in a range of styles and colours in the LiteWork range. And, with a

close eye on sustainability, they come in body-mapping designs for an amazing fit, outstanding functionality and long-lasting

comfort – all day, every day. www.snickersworkwear.co.uk

100 NOT OUT FOR WERNER!

Werner, the manufacturer of ladders and access equipment, is celebrating its 100th anniversary

this year.

With an ongoing commitment to product innovation, the company holds over 600 patents and has

received notable industry-leading awards and accolades over the years.

Justin White, Managing Director of WernerCo UK, said: “The Werner name has achieved many

milestones over the past 100 years. As a brand, our main focus has always been innovation, and

pushing change within the industry by improving work at height safety through both our exceptionally

safe products and internal and external training initiatives; with the end goal of helping the end-user to

achieve more, and work safely.” wernerco.co.uk

74 T I JULY/AUGUST 2022

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


MOREPOWERTHANEVER

WITHPERFECTCONTROL.

THEGBH18VRANGE.

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Delivered within 6 days, fully fabricated and ready to fit

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• Available in a wide variety of colours and textured

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We pride ourselves on our reliability

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