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JULY/AUG 2022

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

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Editor’s Comment

GEORGE LEWIS

EDITOR

GEORGELEWIS@MEDIA-NOW.CO.UK

WWW.TOTAL-FABRICATOR.CO.UK

‘The market is down, inflation has hit, and the boom is over.’ Strong words

and a tough takeaway from the most recent Business Pilot Barometer, which

showed that window and door sales dropped by around 12% in the three

months from April to June and are down nearly a third (30%) year on year.

Potential problems are also on Mark Mitchell, Chair of Cornwall Group’s mind, as

he suggests the worst could be yet to come for glass processors after the cap on

household energy bills was increased to £2,800 a year at the end of May (page 56).

But supply chain issues are almost now something we’re accustomed to

navigating, and on page 20, Russell Hand, Head of Product Management and

Technical at REHAU Windows, discusses the measures the company has taken to

maintain stable polymer supplies for fabricators in the midst of global disruption.

But despite the many challenges, it is not all doom and gloom. Throughout this

issue the opportunities for targeting the higher end of the market are discussed,

with companies such as Mila discussing its offering for ‘premium’ customers on

page 48.

The key theme of sustainability is also discussed in this issue. My recent trip to

VEKA Recycling’s new Wellingborough PVC-U plant highlighted the opportunity

and process for obtaining new material through recycling post-consumer and

virgin offcuts (page 28). Likewise, Paul Webb of Eurocell, explains how the

company’s ‘closed loop’ recycling service is helping prevent volumes of waste

plastic materials ending up in landfill (page 52). And, as we report, the message

of sustainability is now ‘right at the heart of the new positioning and philosophy’

of systems company Kommerling (page 24).

So read on for all this and much, much more!

I hope you enjoy the issue.

George

WA_Front Cover_SilverGrey.indd 1 07/06/2022 12:28

Cover courtesy of Deceuninck: Find out more about the company’s

extensive offering at www.deceuninck.com, and read about its

flush window offering on pages 14-15.

CONNECTING THE WINDOW & DOOR FABRICATORS SUPPLY CHAIN

Advertising:

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NFA22 FINALIST - COLOUR SPECIALIST OF THE YEAR

Tel 01249 816 969 | deceuninck.ltd@deceuninck.com

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Publishing Director: Andy Dunn

DD: 01892 732 047

Mob: 07963 330777

Email: andydunn@media-now.co.uk

Commercial Manager: Jake Roxborough

DD: 01892 732 047

Mob: 07956 133314

Email: jakeroxborough@media-now.co.uk

Registered office: 1 Forstal Road, Aylesford, Kent, ME20 7AU

Editorial Director: Matt Downs

DD: 01892 732 047

Mob: 07963 330774

Email: mattdowns@media-now.co.uk

Editor: George Lewis

DD: 01892 732 047

Mob: 07715 550 351

Email: georgelewis@media-now.co.uk

The content of Total Fabricator magazine (and website) does not necessarily reflect the views of the editor or publishers and

are the views of its contributors and advertisers. The digital edition may include hyperlinks to third-party content, advertising,

or websites, provided for the sake of convenience and interest. The publishers accept no legal responsibility for loss arising

from information in this publication and do not endorse any advertising or products available from external sources. No part

of this publication may be reproduced or stored in a retrieval system without the written consent of the publishers.

All rights reserved.

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Contents

ISSUE HIGHLIGHTS

52

20 ENSURING SUPPLY CHAIN

STABILITY

Russell Hand, Head of Product Management and

Technical at REHAU Windows, discusses the measures

the company has taken to maintain stable polymer

supplies for fabricators in the midst of global disruption...

52 IMPROVING YOUR CREDENTIALS

Paul Webb, Director of Recycling at Eurocell, explains

how Eurocell’s initiatives like its ‘closed loop’ recycling

service can assist fabricators when it comes to

providing more sustainable options

56 A SAFE PAIR OF HANDS?

As the cap on household energy bills was increased to

£2,800 a year at the end of May, Cornwall Group’s

Chair Mark Mitchell says the worst could be yet to come......

FEATURES

22 HOW TO FIND CASH IN YOUR

BUSINESS

Total Fabricator talks to First Degree Systems’ Sales

Manager Greg Beachim to get his thoughts on how to make

life easier amid a shrinking market and rising input costs

26 CREATING A SUSTAINABLE FUTURE

George Lewis recently visited VEKA Recycling’s UK plant to see

how it annually processes 35,000 tonnes of post-consumer and

virgin offcuts, plus he discusses the demand for sustainable

products and recycled frames...

36 INVESTING IN THE FUTURE

With the skills gap set to widen in the next few years, Kurt Greatrex,

Dekko Window Systems’ Sales Director explains that with hard

work and the right investments, we’ll rise to the challenge

40 A STICKY SITUATION?

Total Fabricator hears about Bohle’s new LiftMaster Quadro

automatic vacuum lifting system and how it can handle the

weight of expectations...

54

46 MAKING THE RIGHT CHOICE

Julian Roberts, Technical Services Director at UAP,

discusses the vertical and horizontal models in its

Fullex Kinetica+ K4 range and provides tips on selecting

the most appropriate model...

48 A HELPING HAND

Richard Gyde, Managing Director of Mila explains the

company’s ‘House of Handles’, which has been created

to help its customers target the higher end of the market

54 STILL GOING STRONG!

Marking the 15th anniversary of the opening of Edgetech’s

UK manufacturing centre, MD Chris Alderson reflects on a

turbulent period for both the world and for fenestration,

and explains what he feels the future may hold for the

industry...

4 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


REGULARS

16 BEHIND THE SCENES

In the latest ‘Behind the Scenes’ from Selecta

Systems, we take a look at the company’s

marketing department and the support the team

can offer customers in this area

32 SWITCHING IT UP


16

Distinction Doors’ Bethaney Larkman discusses

the latest brand benefits and the importance of

quality marketing communication in building

and developing customer relationships

SECTIONS:

SYSTEMS

16

DOORS

30

NEWS ROUNDUP

6 FOCUS ON FIRE DOOR SAFETY

The BWF has revealed nearly a third (30%) of those

responsible for fire door safety say they do not fully

understand their responsibilities under the Building

Safety Act

13 ‘THE BOOM IS OVER’

In the latest Barometer, Neil Cooper-Smith, Senior

Analyst at Business Pilot, explains that whilst it’s not

all doom and gloom out there, the market boom is well

and truly over...

13

AUTOMATION

40

HARDWARE &

ACCESSORIES

46

GLASS &

SEALED UNITS

54

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 5


News Roundup

DOUBLE ACQUISITION

FOR ASSA ABLOY

ASSA ABLOY has finalised the acquisition

of the entire share capital of Arran Isle,

a designer, manufacturer and distributor

of door and window hardware in the

UK, Ireland and Europe, and Caldwell

Manufacturing, a designer, manufacturer

and supplier of hardware for the

fenestration industry.

The acquisition of Arran Isle has undergone

full regulatory approval by both the

Competitions and Market Authority (CMA) in

the UK and the Competition and Consumer

Protection Commission (CCPC) in Ireland.

The acquisition of Caldwell Manufacturing

includes Caldwell Hardware UK, based in

Coventry, England but excludes Cotswold

Architectural Hardware Limited.

”Arran Isle Group and their respective

businesses bring well-known brands and an

operational model that delivers consistent,

great service” said Harry Warrender, Senior

Vice President and Head of ASSA ABLOY

Opening Solutions UK and Ireland.

“Their portfolio delivers on our strategy to

extend the ASSA ABLOY product and service

offering for the UK and Ireland and it gives

me great pleasure to welcome the Arran Isle

team to our organisation.

“Their portfolio is a complementary addition

to our own ranges and delivers on our

strategy to extend the ASSA ABLOY product

and service offering for the fenestration

industry in the UK and Ireland. I look forward

to welcoming the Caldwell Hardware UK team

to our organisation.”

The Arran Isle management team will report

into ASSA ABLOY UK&I’s executive team, and

the intention is said to be very much ‘business

as usual’ and to focus on continuing to deliver

customer service excellence.

www.assaabloy.com/group/en

FOCUS ON FIRE DOOR SAFETY, SAYS BWF

Nearly a third (30%) of those responsible

for fire door safety say they do not fully

understand their responsibilities under the

Building Safety Act*, one of the UK’s leading

authorities on fire door safety and thirdparty

certification has revealed.

The British Woodworking Federation (BWF)

Fire Door Alliance’s survey of 1,000 people

with responsibility for fire door specification,

installation, and maintenance across the

UK identified a lack of understanding of fire

safety-related responsibilities under the new

legislation. Almost one in ten (8%) were

unaware how new laws will affect how fire

doors are specified.

However, in signs of an early positive effect of

new legislation, more than half of respondents

said they would now ask for more information

on product traceability and seek more proof of

performance.

Helen Hewitt, Chief Executive of the BWF Fire Door

Alliance, said: “Our findings clearly show that

while the new legislation appears to have had a

positive initial impact, there is still some work to

be done in disseminating the detail, and building

an understanding of how compliance with the law

can be met.

Hardware specialist VBH (GB)

turned 40 in July!

After originally supplying

British fabricators direct

from Germany, Peter Kinze

of VBH group company Heinz

Wagner GmbH persuaded the

board that a local company

was needed to capitalise

fully on the riches that the fledgling UK market

could bring. Peter recruited Graham Organ and

Barry Amey, and Heinz Wagner (GB) Ltd opened

in Rochester on 7th July 1982. This company

changed its name to VBH (GB) in 2009.

The first product lines were mainly European and

Helen Hewitt, Chief Executive of the BWF Fire Door Alliance

“This must be made an urgent priority for all those

responsible for fire safety.”

Encouragingly, more than half (55%) of fire doors

that respondents had responsibility for are thirdparty

certified, 80% said that end clients, such

as building owners and managers, do not require

third-party certification.

Helen added: “Our latest report, which we’re

proud to launch as part of our Be Certain, Be

Certified campaign, calls for those ultimately

responsible for building fire safety to specify

third-party certified fire doors as a requirement

throughout all UK buildings. Not only will this raise

the standard of fire door safety but crucially, it will

help protect lives.”

www.bwf.org.uk/

VBH (GB) CELEBRATES ITS 40TH IN STYLE!

included brands such as CES,

Gege, BSW, Hautau, Wehag, and

Fuhr. Wagner even sold door

panels for a while. Although many

of the brands have disappeared

from the range, some, such

as Roto and Deventer, are

still very much part of VBH’s

product portfolio, alongside the

company’s own greenteQ brand.

The VBH team celebrated in style with a dinner/

dance at Leeds Castle in Kent in May. Staff from

all three UK sites got together to remember old

colleagues and, in many cases, to meet new ones.

www.vbhgb.com/

6 TF JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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News Roundup

FIT FOR ALL JOBS

DOORCO INVESTS IN ITS APPRENTICES

Composite door supplier DoorCo has

achieved the We invest in apprentices Silver

accreditation, providing an apprenticeship

framework for the business to attract and train

new talent to the business.

Snickers Workwear says its trouser families

are suited to any kind of work on site.

Said to deliver maximum functionality, comfort,

protection and mobility, they’re the products

of choice among discerning professional

tradesmen and women.

The company says hi-tech fabrics, functionality

and fit are the hallmarks of these products, and

the AllroundWork trousers are ready for any kind

of work in any trade.

FlexiWork trousers are said to deliver superior

freedom of movement, while LiteWork trousers

keep you cool, dry and ventilated.

Then there’s RuffWork trousers, reinforced and

tough for the roughest work on site; ProtecWork

protective wear for hazardous environments;

and certified High-Vis trousers when personal

visibility on site is a priority.

Snickers Workwear trousers also deliver

certified protection with the patented

KneeGuard System for greater flexibility,

comfort and durability.

www.snickersworkwear.co.uk

Jayne Sullivan, Co-owner at DoorCo, commented:

“As an industry, we need to do more to attract

talent. The fenestration industry is fantastic to be

part of and one that offers opportunity for varied

and fulfilling careers for young people.

“Promoting this at grassroots, through schools

and universities is key, and by offering

apprenticeships, we are able to invite young

people into our thriving industry.

“This is something DoorCo is passionate about,

so we are delighted to have achieved the We

invest in apprentices Silver accreditation for the

next three years, based on the apprenticeships

and training we have delivered so far.”

Matthew Elliot, DoorCo’s Systems Lead, has been

instrumental in obtaining the accreditation. He

said: “Apprenticeships give DoorCo an opportunity

to develop skills relevant to our organisation.

They are available at multiple levels and ages

– not just for young people leaving education

– and therefore provide an opportunity for

people upskilling in their careers or looking for a

complete career change. DoorCo is passionate

about being a top employer and is always keen to

shine the spotlight on the team’s achievements.

To be awarded Silver on our first assessment is

an incredible achievement and a credit to the

hard work of all the managers, mentors, and

apprentices at DoorCo.

“We are very much committed to delivering our

action plan that is focused on providing our current

and future apprentices – a new generation of talent

– a structure to help them develop their skillsets

and knowledge at the very start of their lifelong

careers with us, and we are already working

towards obtaining the Gold accreditation to improve

the experience even further.”

Jayne concluded: “The We invest in apprentices

recognises DoorCo as a good employer, raising our

profile to help us stand out from other apprentice

employers and ultimately, attract better talent.

“Afterall, good apprentices want to work for good

employers, and this is key to the future of our

business and the industry at large.”

www.door-co.com

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8 TF JULY/AUGUST 2022

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Find more industry news at: www.total-fabricator.co.uk

TRADEGLAZE’S JONATHAN IS A RISING STAR

Lincoln-based fabricator Tradeglaze has

announced that its management Board

member, Jonathan Brewer, scooped the

‘Rising Star of the Year’ award at the 2022

Lincolnshire Business Excellence Awards.

Nick Oates

NEW WEBSITE GOES LIVE

The ‘Rising Star of the Year’ category recognises

individuals in the county who have made

impressive progress in their career and constantly

strive for innovation and excellence.

The black-tie dinner welcomed almost 300

guests at the Engine Shed in Lincoln to celebrate

business achievements and give out awards in

11 categories.

A recent graduate from Lincoln Law School at the

University of Lincoln, Jonathan joined Tradeglaze

in August 2019 as Trade Sales Representative. He

grew his sales at a phenomenal speed and was

promoted to Board member in May 2020, making

him at 28 years of age the youngest senior

manager in the company.

He is said to be a team player of the highest

acumen who is well respected by his colleagues,

be it in the factory or the Boardroom

Jonathan said: “What a great evening at the 2022

Lincolnshire Business Excellence Awards! Thank

you to The Lincolnite and the University of Lincoln

for organising such an impressive event.

“I was proud to win another award for

Tradeglaze after a very successful couple of

years for us. I couldn’t do it without every one of

the team!”

This accolade comes on the back of Jonathan’s

’30 Under 30’ award which he earned at the

recent FIT Show.

Jeremy Wetherall, Managing Director at

Tradeglaze, commented: “This is another

prestigious local accolade for us and we could

not be more proud of Jonathan and the whole

Tradeglaze team who have worked harder than

ever through the challenging trading conditions of

the last 12 months.

“Tradeglaze is growing at a fast pace and

the glazing and fenestration industry is often

under-represented on the local business

scene, making it a difficult industry to recruit

for.

“Occasions like the Lincolnshire Business

Excellence Awards give us the opportunity to

get people talking about the modern, highly

professional glazing and fenestration industry and

the exciting career opportunities it holds.”

www.tradeglaze.co.uk/

Following a record breaking year, arched

and angled frame manufacturer Premier

Arches has launched a new website,

enabling its customers to have full access

to information about the products and

services the company has to offer.

Customers now have easy access to information

about the full Premier Arches product range,

which includes arched, angled, gable, circular and

entirely bespoke windows and doors in a range of

seven stocked systems, including Residence 9,

plus another five non-stocked systems.

Managing Director Sean Greenall commented:

“From our point of view, the website and the

analytic tools behind it are invaluable in helping

us identify our customers, how they found us,

and what they’re looking for – and using this

information to adapt the business to maximise

on potential sales. With the new website, we

hope our valued customers will see the benefits

of using our services, and in turn we promise

to deliver the high-quality products and great

customer service that our existing customers

are used to.”

www.premierarches.co.uk

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News Roundup

A TRUSTED SUPPLIER

Q-SECURE BOOST FOR VBH

In today’s post-pandemic trading climate

– fraught with lingering supply chain

issues and subsequent price increases

– all fabricators are looking for reliable

suppliers who won’t compromise on quality.

It’s one reason why when it comes to

manufacturing arched frames in particular,

PVC fabricators often opt to buy them

in rather than become caught up in the

complicated and time consuming processes

it takes to make them.

And one company that promises competitive

pricing matched with exceptional quality is arched

and angled frame manufacturer Premier Arches.

Based in St Helens, the company

manufactures arched, angled, gable, circular

and entirely bespoke windows and doors in

a range of seven stocked systems including

Residence 9, plus another five non-stocked

systems, offering a full service to fabricators,

trade counters, installers and local builders.

Because arched and angled frames are in

themselves complicated and time consuming

to manufacture, by focusing solely on these

products, Premier Arches aims to make

fabricators’ lives easier.

“Everything we do, change or introduce at

Premier Arches links back to one of these

principles, and practicing what we preach is

what makes us such an attractive option for

arched, angled, and difficult to manufacture

frames,” said Sean Greenall, MD of Premier

Arches.

“If you’re on the lookout for a reliable arched

frame manufacturer you can trust, give us a

call today – we’d love to hear from you.”

www.premierarches.co.uk

VBH has reported a steep rise in

registrations for its Q-secure consumer

security guarantee.

Q-secure guarantees the security of windows,

doors and patio doors up to a potential £8000

payout, which is paid direct to the end user

in the event of a break in through a registered

product.

Installations must have been carried out by

an approved Q-secure installer and registered

direct with VBH.

Marketing Manager Gary Gleeson said: “A near

doubling of registrations is really encouraging

and shows that our guarantee is proving a hit

with our customers who find it to be a real help

in closing deals. Q-secure Network members

John Fredericks Plastics

has agreed a partnership

deal with Reynaers

Aluminium to become their

sole supplier of aluminium

windows and doors,

following an increase in

demand from its customers for engineered

aluminium door systems.

The partnership comes after a year of discussions

between the two companies and substantial

investment by John Fredericks in a new factory and

recruitment of staff dedicated to manufacturing their

new aluminium products. The new site is a stone’s

throw from their existing site which manufactures a

range of PVC window and door products.

have a valuable, but free, extra carrot to dangle

now that salespeople once again have to work

hard to achieve new business.”

VBH help by generating free leads for the

Network with advertising and other activities

direct to the general public.

Gary added: “We are talking to quite a few

potential new customers who are interested in

switching to VBH so they can offer Q-secure

either direct or through their installer base.

“We expect to be reporting another big rise

after Q2 as more people realise that Q-secure

is beneficial to everyone in the supply chain,

and just needs to be offered by the salesperson

at the sharp end. It’s a no-brainer, really.”

www.qsecure.co.uk

A PERFECT PARTNERSHIP FOR REYNAERS

Terry Ledwith, Head of Trade and

Retail Sales at Reynaers has

been coordinating the partnership

discussions and supporting

John Fredericks throughout the

onboarding process. He said: “The

cost and availability of resin is

having a significant impact on the price of PVC and

closing the price gap between PVC and aluminium.

“If you experience the look and feel of aluminium and

the way that Reynaers’ systems operate, you will

soon appreciate why aluminium is rapidly becoming

the material of choice for discerning homeowners.”

www.reynaers.co.uk

12 TF JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Contract Business Talk Pilot Barometer

'THE BOOM IS OVER'

In the latest BP Barometer, Neil Cooper-Smith, Senior Analyst at Business Pilot, explains that

whilst it’s not all doom and gloom out there, the market boom is well and truly over...

We can now say with confidence that the

market cooled significantly in the last

quarter, with sales dropping by around

12% in the three months from April to June.

It follows a small drop in average sales in June on

May, down by 3%. The number of new leads also

fell month-on-month, recording a 6% drop.

Those monthly falls aren’t necessarily anything

to write home about. The three-month trend

is, however, worth noting. The market is down,

inflation has hit, and the boom is over.

Year-on-year, things are stark. Sales are down

June 2022 on June 2021 by 30%. Leads are down

29% over the same period.

As we have stated previously, this doesn’t

indicate that we’re heading for a crash, but the

year-on-year change is nonetheless striking.

Average order values, did, however, continue to

climb, up 1% on May. Year-on-year, June 2022

compared to June 2021, the increase is 43%.

As we highlighted last month, we attribute this to a

shift away from single item and ad hoc aspirational

spend, for example the purchase of bi-folds or a

new front door, to a more comprehensive whole

house approach to home improvements.

This is being driven by inflationary pressures,

which is on the one hand driving an element of

market contraction, but on the other creating new

opportunities, particularly in home energy efficiency.

Although the rate of house price inflation has

slowed, simple pressures of supply and demand

mean that the house prices have held firm. As

long as people have equity in their properties and

confidence in the housing market we can expect

them to continue to want to invest.

The Greener Homes Attitudes Tracker from

Natwest showed last month that the number of

people planning green home improvements rose

from 16% at the end of 2021, to 22% in May

this year. It also suggests that homeowners were

bringing improvements forward in response to

rising energy prices.

This indicates that those with a greater

disposable income are continuing to spend. Those

who are feeling the pinch, aren’t.

While council tax rebates and energy relief

payments from government are welcome, they

provide a short-term solution only.

We would argue against this context and as called

for by the Climate Change Committee at the end

of June, the creation of a programme to support all

homeowners in improving the energy efficiency of

their homes is now pressing from an environmental

but also socio-economic perspective.

We believe that this pattern is going to define the

market going forward this year and into much of 2023.

The Bank of England says it expects inflation to

hit a high of 11% before falling back to around

2% by sometime in 2024.

The market is going to be tougher for the

foreseeable future, so understanding where

your leads are coming from and maximising

conversions is going to be key.

The Business Pilot Barometer offers a monthly analysis of the key trends defining window and door

retail, drawing on real industry data collated by the Business Pilot customer relationship management

system (CRM). Business Pilot uses cloud-based technologies to give installers complete visibility of every

element of their operation from leads and conversions to job scheduling, cost of installation, service

calls, and financial reporting.

www.businesspilot.co.uk www.businesspilot.co.uk/barometer

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 13


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Behind the Scenes

SYSTEMS

Irrespective of how good a products

qualities are, what has been very evident

over the last couple of years is that

customer service, support and care remains

as important as ever...

I’m speaking following a very recent personal

experience of purchasing a new car from a

dealership.

MAKING THEIR MARK

In the fourth part of our ‘Behind the Scenes’ feature, Mark Walker, Selecta Systems’ Marketing

Manager, gives readers a candid insight into the company’s marketing department and outlines

how the Birmingham-based systems house can support customers in this area...

There is nothing more frustrating than buying

a quality product, of which I am extremely

satisfied with, to be somewhat disappointed in

the lack of communication and support

that you would truly expect to

compliment that purchase.

It sours the purchase and

relationship.

Although this is different in

the terms of it being a B2C

experience, rather than B2B,

the principles and perception

surrounding customer expectations

beyond the sale of the product

remains.

As consumers, many of us will

value our involvement with a

brand or company purchase,

not just solely on the product

that we buy, but on the whole

customer experience.

At Selecta, we see marketing support as

an integral and essential part of that after sales

support service.

Ensuring that we meet the individual

requirements and expectations of a window

and door fabrication and/or installation

business is key.

16 T F JULY/AUGUST 2022

Above: Some of Selecta Systems’ marketing support produced by Mark and his team.

Left: Marketing Manager Mark Walker and Donna O’Reilly, who heads up Marketing and Customer Support

Marketing and customer

support

Heading up Marketing and

Customer Support is Donna

O’Reilly, whose bubbly, energetic

and friendly approach helps to

build strong relationships with potential

and existing customers.

All online, email and telephone

requests from fabricators,

installers and homeowners

are managed and actioned

by Donna, providing a vital

service of managing and vetting

all sales leads that come in to the

business.

Donna also collates a wealth of data to assist in

the support of existing and potential business,

whilst also providing a range of product and

sales reports to the sales director and myself for

marketing strategies and plans to be drawn up.

These reports provide vital information to aid the

continuous development of our marketing support

package and services to ensure that we continue

to meet our customers’ needs.

We recognise that marketing support goes beyond

just the supply of a quality product brochures,

information sheets and guides.

Combined with the information at hand and

the uniqueness and flexibility of the business,

it means that the whole marketing support and

service package doesn’t stop at just supplying a

few brochures!

Creative and design service

From a marketing and PR perspective, everything

that we create, design and write is done so inhouse

at Selecta, personally by myself.

Whilst external marketing and PR resources work for

a variety of businesses, it’s something that Selecta

have moved away from for a variety of reasons.

The decision was made in early 2014 to build,

embrace and develop the skills from within the

business. What this has meant is that we have

been able to provide a very flexible, unique

and personal marketing support service and

Continued on page 18

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Behind the Scenes

SYSTEMS

Continued from page 16

experience.

For me personally, this means no two days are

ever the same!

One day I could be designing and creating a brandnew

logo for a new customer who has come on

board and wants to freshen up their image, then I

could be receiving a design brief from an existing

customer who would like graphics designing for his

new installation/delivery van.

I could then be invited in to a technical meeting

where a new fact sheet, guide or booklet is

required for customers, or a customer may

contact me, requiring help with their social media

presence, posts and activities!

I’ve worked on an array of customer specific and

bespoke projects over the years, like branded

flags, company signs, A boards, posters, vinyl

banners, roller banners, videos, stickers, work

wear, adverts etc. and even designed wall

graphics for customer showrooms!

The list of projects is varied, and I’ve often said to

customers that if we can do it, we will, but if we can’t,

we will tell you… no matter how diverse the request!

The majority of the creative and design work is

carried out using the Adobe Creative Suite of

software titles. Illustrator, InDesign and Photoshop

being the most used software with Premier Pro and

After Effects excellent for video productions.

This creative and design element of the role is

exciting and ticks a big box for some, where they

do not have access to these skills within their

own business.

We’ve opened up the whole customer experience,

so that they can utilise our in-house skills and

resources to assist their business. We recognise

that their success is our success.

The Digital Age

What is now apparent, is that we are now well

and truly entrenched in the digital age and

these last couple of years have undoubtedly

transformed buying habits.

Enhanced websites, interactive product designers and

ordering systems, lead generation tools, customer

“We are now well and

truly entrenched in the

digital age and these

last couple of years

have undoubtedly

transformed buying

habits”

support portals and social media presence are now

more of a must, than just fancy like-to-have luxuries.

Digital marketing and on-line solutions now

undeniably form part of any forward-thinking

business’ marketing plans and this is truly within

our realms of support.

Our assistance already extends to social media,

website creation, lead generation and Connect, our

customer support portal.

We provide a website package, where the

fabricator / installer can have a themed and

ready made website where they can add their

logo, colour theme, contact details and ‘about

us’ info.

This is an excellent quick, simple and effective

way of having a brand-new website up and

running in next to no time.

Furthermore, behind the scenes, I have been creating,

designing and building two brand new websites.

Firstly, a new revamped and fresh Selecta

Systems website that is responsive, informative

and easy to navigate.

This is supported by a completely new

homeowners’ website, full of consumer-based

information and a Find a Fabricator / Installer

function, a simple and effective lead generation

tool for our customers.

Our existing site generates a large volume of

homeowner leads per week, which we pass on to

our customers.

The new website’s lead generation capture and

reporting functions will provide a far more slicker

and sleeker platform for consumers, whilst the

planned homeowner inspired digital marketing

campaigns will push further traffic to the website.

There are also arrangements for further website

and on-line add-ons to enhance the homeowner

experience and support our customers further, with

the intention of generating additional sales leads.

It’s very difficult to provide an all-encompassing

behind the scenes insight in to our marketing support

and services, as it’s evolving all the time as we

focus on providing a unique, personal and extensive

marketing service and support package. It’s all about

providing the perfect mix to strengthen and enhance

the whole customer journey.

Contact Selecta Systems:

0121 325 2100

www.selectasystems.com/

@SelectaSystems

18 TF JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Supply chain pressures

ENSURING SUPPLY CHAIN STABILITY

Russell Hand, Head of Product Management and Technical at REHAU Windows,

discusses the measures the company has taken to maintain stable polymer supplies for

fabricators in the midst of global disruption.

Not long back, mass upheaval occurred in

everyday life and affected entire industries

– including the fenestration sector.

Lockdowns and social distancing rulings forced

householders to remain indoors and concentrate

their spending on home improvements, as

opposed to socialising and holidays.

Such a notion is evidenced by a OnePoll survey

taken following pandemic-based disruption in

2020. The results suggested that homeowners

were spending twice as much time on property

improvements than they did before lockdown.

Consequently, the windows industry entered a

period of high demand, which coincided with

numerous material suppliers having to halt

operations. To make matters worse, re-emergence

was only possible once COVID-safe, socially

distanced working had been implemented.

Like most other manufacturing companies,

REHAU had to temporarily cease production at

its window profile manufacturing site in Blaenau

Ffestiniog in March 2020 as the first lockdown

came into effect.

The factory remained closed to all but essential

security staff until new Government rules enabled

its reopening in June 2020. Since then, the

site continued with COVID-compliant working

arrangements in line with ever-changing rules.

The impact of these events for the sector cannot be

perceived as short-lived however. While an air of

uncertainty has continued to pervade the past two

years, we have still seen demand for frames endure.

As reported by home design experts Houzz & Home

for example, in October 2021 the amount spent

on home renovations had surged by 36% over the

past year – to a median of £15,000 per household.

There has been significant

pressure on the supply chain

due to polymer shortages

“While an air of uncertainty has continued to

pervade the past two years, we have still seen

demand for frames endure”

As social distancing regulations have loosened, the

peak period of disruption has left in its wake ongoing

– but no less challenging – supply chain pressures.

Many companies had no choice but to discontinue

ranges due to imported polymer shortages and

lack of other ingredients like impact modifiers,

pigments and titanium dioxide for the PVC mix.

Suppliers on a smaller scale may have been unable

to meet demand, while larger organisations were

faced with the challenge of using existing stocks to

manage the boom in window orders.

Yet again, these challenges have remained, with

supply chain disruption being a major contributor

to stunted growth in the construction sector.

While demand continues to rise, the industry is

comparatively forecast to manage only 2.8%

growth in output this year.

Although this strain is very much felt by all

polymer providers, more sizeable multinational

companies are better placed to stabilise supply

and provide pre-COVID support levels in 2022.

Comprehensive support

Support networks like REHAU’s local and global

institutions allowed the company to consider

multiple options with the aim of maintaining their

supply chains.

The Blaenau Ffestiniog plant is a prime example

of taking such measures. When the factory was

able to continue production, and travel was again

permitted, REHAU decided to temporarily bring

20 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


SYSTEMS

in four additional skilled extrusion operators from its

other European plants.

On top of this, 20 new employees were hired to work

on the production lines.

“REHAU has used its global reach to

minimise PVC delivery delays for

installers and fabricators”

These workers have been retained, and played a

pivotal role in the manufacturing site running at

130% of pre-lockdown capacity after re-opening.

It is through such efforts that production was able

to meet demand.

Alongside strengthening its workforce, REHAU

also invested in the plant’s extrusion and

lamination lines in order to prevent bottlenecks

around mono polymer material production.

All lines continue to operate beyond regular hours,

along with a fourth lamination line installed in

winter 2021 to permanently bolster capacity.

Additional co-extrusion capacity is also planned for

installation in the second half of 2022, in an effort

to further strengthen supply chains going forward.

PVCR sourcing

Through its sister company, PVCR, REHAU was able

to secure another UK stream of polymer. As the

largest PVC recycler in the North West, PVCR’s plant

processes over 13,000 tonnes of post consumer

polymer windows and doors annually.

This level of activity has required considerable

and continuous investment, with PVCR moving

to a new purpose-built site in Runcorn in 2019 –

further enhancing its processing capacity.

REHAU’s work with the polymer recycler has

predominantly served to increase the company’s

recycling capabilities across Europe, in line with

aims to improve sustainability.

That being said, it has proved to be an invaluable

resource asset during this challenging period of

global disruption.

By supplementing REHAU’s virgin PVC stocks with

a steady supply of recycled polymer, the company

has been able to provide additional materials to the

windows industry throughout the past two years.

It is a capability that would simply not exist

without this recycling infrastructure in place.

Global avenues

Although action has been taken to reduce reliance

on imported materials in this arduous period,

it must be acknowledged that domestic supply

alone would not be sufficient to ensure stable

national supply chains.

With this in mind, REHAU has used its global reach

to minimise PVC delivery delays for installers and

fabricators across the fenestration sector.

Here, another of the company’s sister

organisations were used to help stabilise supply.

As a worldwide supplier of polymers and polymerbased

products, the Meraxis Group has been

instrumental in securing supplies of virgin PVC

from around the globe.

Through this worldwide reach, REHAU has been able

to source further material for use in the UK and take

additional pressure off strained supply chains.

Parallel production is another strategy that brought

significant support. REHAU was able to temporarily

move some of its backup production tools and

machines from its Blaenau Ffestiniog plant to REHAU

facilities in Germany during the busiest periods.

While a complex logistical undertaking like this is

difficult to establish, it is a crucial element of the

multinational support available to organisations like

REHAU.

With UK production levels being backed by

European facilities making profiles for British

customers, the company has subsequently been

able to ramp up its supply of key products such

as glazing bead and window sills. All product

ranges remained available as a result in spite of

the pandemic, and contingency plans are in place

to re-establish parallel production should supply

chain disruption occur again.

While REHAU’s supply chains have been able

to rely on avenues of support, it is not to say

that these were unaffected by the pandemic

– its impact has been wide-ranging and led to

disruption on a scale not seen before.

Yet by using its support network, the company

has been able to increase UK PVC availability and

production capacity against the odds.

As the industry continues to weather this storm,

suppliers such as REHAU can therefore provide

a stable port for installers and fabricators in

otherwise choppy seas.

Contact REHAU:

01989 76260

www.rehau.com/uk-en

@REHAUWindows

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 21


Software

SYSTEMS

HOW TO FIND CASH IN YOUR BUSINESS

With a shrinking market and rising input costs, the pressures on window fabricators are

the highest they’ve been for some years. So, what can you do to make life easier? Total

Fabricator talks to First Degree Systems’ Sales Manager Greg Beachim to get his thoughts.

As inflation is on target to hit

11% this year, the pressure on

business leaders to maintain

a healthy cash flow has never been

greater, but with increasing overheads

pulling in the opposite direction, creating

those buffers has been tricky.

“When leads are coming in thick and

fast, and supply costs are manageable,

cash flow tends to look after itself,” First

Degree Systems’ Sales Manager Greg

Beachim said.

“You rely on the processes you’ve created in your

business, and you trust the old adage that if it ain’t

broke, don’t fix it.

“So, when your suppliers start charging you more

and the number of leads start to slow, you can

sometimes feel like you’re stuck between a rock

and a hard place.”

One solution, Greg says, is to look at your

processes to see if efficiencies can be found there.

“Take window remakes,” he explained. “The cost

of a window remake extends far beyond the price

of material and labour. If you factor in the delay to

other products in the manufacturing schedule, the

delivery to site, the potential delay to the project, and

the reputational damage, then the cost of that one

remake is much more than what you first estimated.

“Yet, these errors can be significantly reduced if

the right design software is employed. Not only

that, but further efficiencies can be realised that

also add margin and profit to the bottom line.”

With material costs continually rising and the

constant threat of material shortages, avoiding

errors and the inevitable remakes should be top of

your list of priorities, according to Greg, especially

as he says new start-ups entering the industry are

Above: Greg Beachim, First Degree Systems’ Sales Manager

making the most of their software and fabricating

windows more efficiently.

“With Window Designer, we have created a

seamless suite of products to get information

from the homeowner to the window installation

company, through manufacturing, and back out to

the end user again,” Greg said.

“Not only does it speed up the window design

process, but it reduces the possibility of error and

the associated costs: the window remake and

delivering it to site.”

Within the Window Designer suite of software

products, there are solutions for managing

stock efficiently, another area that can free up a

significant amount of cash.

“Good stock control comes down to understanding

demand,” explained Greg. “If you know what you

want, and when you want it, you don’t need to buy

profile on spec.

“And, as homeowners have more product choice,

it is more important than ever to keep stock levels

down, otherwise you could find yourself bursting

at the seams.”

First Degree Systems’ Stock Assistant programme

integrates fully with Window Designer,

and gives fabricators full oversight of

their stock holding.

It can offer just-in-time stock ordering,

pre-allocate requirements, and even

reconcile accounts.

“This means that you can reduce your

general stock overhead, and you’re buying

in at demand,” Greg advised.

“And if you’re working effectively with your

stock lead times, you will reduce your

stock levels. Generally, this will release

the money that you’ve got tied up in stock. And

what it means for the future is that you are not

overburdening your stock requirement.”

A significant knock-on effect of this is that you

don’t have to find extra space to put stock in, and

you can free up additional floor space, which can

be used profitably.

Greg has seen, even from medium-sized

businesses, around £150,000-worth of released

capital thanks to effective stock control, which can

be critical for any business.

“If you already have Window Designer installed to

manage your production, the chances are that there

are bolt-ons – such as the Stock Assistant – that can

help you become more efficient,” Greg continued.

“And if you own an old version of the Window

Designer software, you may want to consider

upgrading to our cloud-based rental version. This

will keep you up to date, and you will have the

option to easily add useful extras,” he concluded.

Contact First Degree Systems:

01283 808042

www.firstdegreesystems.com

@FirstDegreeSys

22 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Updates

SYSTEMS

For further updates, visit www.total-fabricator.co.uk

A NEW ERA FOR KOMMERLING IN ITS 125TH YEAR

In its 125th anniversary year, Kömmerling is positioning itself for the future with the

realignment of its brand, with sustainability right at the heart of the company leading

into the future.

This new philosophy is said to be about taking action today and making the right

decisions for tomorrow, and this philosophy is reflected with a completely new

brand image, with a new logo and slogan.

Dr. Peter Mrosik, owner and CEO of profine, discussing the background to the

brand relaunch said: “Living up to our responsibility means protecting the future.

“It’s up to us, the industry leaders of our time, to make a difference today. As

determined and ambitious doers, we have the strength and the will to deliver

positive change in everything we do.”

He continued: “But we want to be more than a pioneer, we also want to be a role model for others. For everyone who, like us, feels equally committed

and capable of rising to this major challenge.

“Our goal is to create a sustainable loop for high-quality products made of synthetic materials.

“Today we develop the right solutions for tomorrow and set standards for a future worth living for. This is what our Kömmerling brand stands for.”

Kömmerling says the ‘Today for Tomorrow’ message reportedly becomes the central brand core, which is reflected in all product, image and social media

communication deliverables.

The company says communication of the brand puts responsibility and sustainability issues into focus and the new Kömmerling logo displays natural

elements like the sun and water in abstract form and embodies circularity.

The new slogan is the ‘thematic and emotional framework for the new appearance’ and in just three words, it is said to sum up the brand message and

direction that Kömmerling stands for: Today for Tomorrow.

The new branding will be rolled out across Kömmerling UK’s marketing communications imminently. www.kommerling.co.uk

FUTURE PROOFING FACADES A HIT WITH ATTENDEES

QUALICOAT UK & Ireland’s ‘Future Proofing Facades’ conference at the Building Centre in London has

been hailed a success by all who attended.

The event concentrated on aluminium in construction as a sustainable fenestration material and, in

particular, how powder coating has advanced over the last few years to meet specifiers expectations.

The Conference was opened by Angus Mackle, Chair of the QUALICOAT UK & Ireland Association, who

welcomed speakers and delegates to the day’s proceedings.

Naveen Sandhu, Specification Manager of AkzoNobel Powder Coatings, was part of a packed day of speakers.

With the knowledge that fire resistance of building envelopes over 11m in height has become is now

essential following the Grenfell Tower disaster, Naveen explained how correctly applied powder coatings comply with an EN 13501-1 classification of A2-

s1,d0 and is permissible under Part B Regulations for buildings over 18m (11m in Scotland). Naveen went on to describe the BS 8414 Test Methodology

using full scale testing with assessment to BR 135 where powder coating meeting the A2-s1,d0 classification is fully compliant. It is crucial that the

complete cladding build-up, including the insulation, cavities, fire breaks, etc. are specified correctly to ensure full compliance and fire safety.

Chris Mansfield, of Tomburn, followed Naveen and explained the update to BS EN 12206.1 2021 and what changes had been made since its previous

iteration released in 2004.

Jan Lukaszewski, Secretary of QUALICOAT UK & Ireland, then gave the delegates an overview of aluminium’s characteristics. Aluminium is said

to be perfect for use in construction where the material has its highest recycling rate where, on average, 96% of aluminium is recycled on building

deconstruction. It was explained that the challenge now within the industry is to ensure that we begin to recycle within the many grades of alloy so that

grades of recycled aluminium is not lost. This will enable the industry to take a scrap window extrusion and recycle it back into window extrusion.

Chair Angus Mackle closed the day’s proceedings by thanking the speakers and the delegates who had given up their day to learn more about ‘Future

Proofing Facades’. Delegates were invited to stay on within the meeting venue to network with speakers and members of the Association.

www.qualicoat.net

24 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Out & About: VEKA Recycling

CREATING A SUSTAINABLE FUTURE

VEKA Recycling’s Wellingborough PVC-U plant is said to be ‘Europe’s most advanced’. George

Lewis visited the plant to see how it processes 35,000 tonnes of post-consumer and virgin

offcuts annually, and hear why it can be a way for the sector to become more sustainable...

With homeowners becoming increasingly

aware of ways to reduce their

environmental impact in every part of

their daily life, it has become apparent that the

fabricators and the whole supply chain needs to

find ways to be more sustainable.

One company who has felt the requirement to

push this message is VEKA Recycling, who recently

officially opened its new £15 million PVC-U recycling

plant in Wellingborough, Northamptonshire.

Said to be Europe’s most advanced, the plant was

created in order to turn used PVC-U into highquality

recycled PVC-U pellet, which can then be

used again in brand new window and door profiles,

without losing any durability.

Total Installer recently had the chance to visit the

site, which boasts the capacity to process up to

35,000 tonnes of post-consumer and virgin offcuts

in the UK annually, which is then crushed and made

into PVC-U pellet, and then sold to window and door

fabricators to use again during the extrusion process.

The Wellingborough plant is the third facility to

be built by VEKA Umwelttechnik, the specialist

recycling subsidiary of the VEKA AG Group (who

financed the project), with the other two plants in

France and Germany.

Across the three plants, the capacity reaches in

excess of 100,000 tonnes of PVC window material

recycled per year.

Simon Scholes, who began as Sales Manager and is

now Managing Director of VEKA Recycling UK, is the

company’s second longest serving employee, and

joined the company just a few months after it began

trading in its original location in Swanscombe, Kent.

He led a tour round the facility, said to be borne out

of the messages received from installers reporting

Above: The post consumer frames ready for recycling. Inset: Simon Scholes, MD of VEKA Reycling UK

an interest from homeowners in the future of the

windows being removed from their homes and where

those frames end up.

He said: “The Wellingborough plant was built from

scratch to take advantage of the latest recycling

technologies and we now produce the highest quality

polymer for use in a range of products, including

brand new window and doorframe profiles.

“We have the ability to promote and deliver PVC-U

windows as truly sustainable at a time when plastic

generally is under close scrutiny, and to make the

most of what is a tremendous resource.

“And of course, greater emphasis than ever is

now placed on recycled PVC-U material following

the supply chain issues that have hit the industry

in recent times.”

Company beginnings

The company began its life in the UK in the

Swanscombe site in May 2007, before transferring

to the 5.5-acre site in Wellingborough early in 2018.

The site became fully on stream in December 2020.

But due to the Covid-19 pandemic, it was only

officially opened in March 2022, by VEKA Group CEO

Andreas Hartleif.

Continued on page 64

“The recent FIT Show provided considerable

anecdotal evidence that homeowners now want

to know that the PVC-U windows being removed

from their homes will be dealt with sustainably”

26 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


SYSTEMS

Across the complete VEKA brand it has a total of

6,500 employees across 25 facilities in 16 countries,

and is said to have been committed to recycling PVC

since 1993 with the opening of VEKA Umwelttechnik,

the German recycling plant that year, before France’s

VEKA Recyclage was built in 2006.

But it is now the UK that boasts the next generation

of recycling PVC, dubbed by Simon as “VEKA 4.0”,

with all the latest technologies placed into the site

with room to grow as those technologies advance.

The recycling processes

The processes employed at all plants separate the

rubber, metals and other impurities from the PVC-U,

obtained through post-consumer frames and postindustrial

offcuts, to enable re-use of all materials,

with the Wellingorough facility deemed to be the

most sophisticated plant at being able to remove all

potential contaminates.

Simon said that whilst some quality will be lost

during the process, with regards to the PVC itself,

nearly all of what goes in comes out as PVC pellet.

VEKA Recycling is aiming to educate both the

homeowner and the installer of the benefits of

recycling window profiles.

Simon explained: “We are determined to make

sure people understand the logistics and realities

of recycling windows, especially the potential

consequences for installers and their homeowner

customers for committing waste fraud, which is a

serious issue.”

The finished product

The new pellet can be used at least 10 times even

if the frame was many years old when taken out of

a home, meaning it could be used in windows for at

least 300 years whilst not losing any of its quality

when installed during new projects.

The future

The decision to invest in a new plant in the UK was

made post-Brexit, which VEKA says reaffirms its

commitment to the UK market, irrespective of any

politically related economic fears.

Thousands of frames are recycled at the Wellingborough plant each year

“Greater emphasis than ever is now placed on

recycled PVC-U material following the supply chain

issues that have hit the industry in recent times”

Andreas said at the time of its official

opening: “As one of the World’s largest

users of PVC-U the UK remains a key

market for VEKA Group. As such it is

important for the UK to be as selfsufficient

as possible, and now served

by a recycling facility that allows the

full processing of PVC-U without the

need for transport overseas.

“The completion of this site has been

a remarkable achievement, against

the toughest conditions created by

the global pandemic, and also for

advancing the quality of material now

achievable through recycling end-of-life frames.”

Simon added: “The recent FIT Show provided

considerable anecdotal evidence that homeowners

now want to know that the PVC-U windows being

removed from their homes will be dealt with

sustainably.

“This is gathering momentum, with more retailers

now proactively advising homeowners that their old

windows will be recycled.”

With the completion of the site, it remains to

be seen just how much both homeowners and

installers alike will want and promote the use of

recycled PVC in new projects.

Of course, this will always come down to cost and

quality versus PVC without any recycled cullet in

it, but with net zero and the need to be carbon

neutral by 2050 in the forefront of people’s mind,

it may be a process that becomes more and more

the ‘norm’.

Contact VEKA Recycling:

01933 427750

veka-recycling.co.uk/

@VekaRecycling

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 27


Updates

PREMIER ARCHES: YOUR TRUSTED PARTNER

When it comes to manufacturing standard square window and door frames, Premier Arches says most PVC

fabricators have no hassle at all following tried and tested processes that have been their bread and butter

for decades; but when it comes to arched frames, you’re looking at a different ball game altogether.

St Helens-based Premier Arches specialises solely in arched and angled frames, meaning their customers are

sourcing their products from a truly independent partner.

The company manufactures and supplies arched, angled, gable, circular and entirely bespoke windows and

doors in a range of seven stocked systems including Residence 9, plus another five non-stocked systems,

offering a full service to fabricators, trade counters, installers and local builders.

Managing Director Sean Greenall said: “At Premier Arches, we operate on three core values – exceptional

manufacturing quality, a ‘make life easier’ offering, and clear and honest customer service – and customer

loyalty plays a huge part in that.” info@premierarches.co.uk

SENIOR SHOWS OFF ITS NEW SHOWROOM

SYSTEMS

For further updates, visit www.total-fabricator.co.uk

Senior Architectural Systems is opening its doors – and windows – to invite its fabricator and specification

customers to visit a new dedicated showroom space at the company’s UK headquarters in South Yorkshire.

Senior has invested in its Denaby site to create a welcoming and informative space for meetings with its

supply chain partners.

Each of the window and door displays are supported with ‘at a glance’ product information including lowest

achievable U-values and Window Energy Ratings.

The new showroom also features information on the most popular colour palettes for aluminium

fenestration systems, with all finishing requirements undertaken at Senior’s state-of-the-art powder coating

facility which is located at the same site. To arrange a visit contact: enquiries@sasmail.co.uk

A COLOURFUL ADDITION FOR EPWIN

Epwin Window Systems has introduced its new stocked colour offering across its PVC-U system brands.

Clare Bailey, Managing Director of Epwin Window Systems, said: “Our enhanced stocked colour offering

represents the industry’s preferred colour palette. From contemporary colours to heritage classics and natural

palettes to expression hues, it’s an intelligent colour offer designed to support our customers at every level.”

The new colour offering features 19 stocked foil finishes which include on-trend colour choices including Sage,

Claystone and Pebble Grey. The offering also includes 30 Made to Order options that reflect modern trends

in colour selection. Clare said: “We’ve listened to our customers and expanded our Made to Order range that

suits all sectors and tastes. This includes an expanded selection of contemporary greys and heritage colours in

addition to new metallic finishes for the best in modern aesthetics. www.epwinwindowsystems.co.uk

JACK ALUMINIUM PROVIDES THE RIGHT REMEDY

Jack Aluminium’s JD47 system is said to have once again shown its incredible versatility, being used for a

bonded double door set at the headquarters of one of the world’s biggest pharmaceutical companies.

Architectural aluminium glazing specialists Rodnic were asked to provide something with an elegant aesthetic to match

with the external façade, as well as being stronger and more durable than a standard frameless glass door. The slim

sightlines and robustness of the JD47 are said to have made it the obvious choice for this project. “The JD47 was the

ideal product for this bonded door,” said Chris Rodger, Managing Director at Rodnic. We’ve been using the JD47 system

for years now and it’s so robust, straightforward to manufacture and extremely versatile. The slim sightlines matched

perfectly with the external façade of this building and the JD47 was ideal for this situation as the bonded door set was

being used as an external windbreak with another set of doors inside.” www.jackaluminium.co.uk

28 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Company profile: Metal Technology

A HIGH PERFORMANCE GLAZING

SYSTEM FOR ALL NEEDS

Metal Technology’s product portfolio encompasses over 30 window, door, curtain

walling, brise soleil and louvre systems, with two high performance, ‘next generation’

products recently certified by the Passive House Institute.

Since 1985, Metal Technology has been

defining spaces through its architectural

glazing solutions and has grown to become

one of the UK and Ireland’s leading designers

and suppliers of bespoke aluminium window,

door, curtain wall and solar shading systems for

commercial and residential applications.

CABI’s new low energy

HQ in Wallingford

Committed to excellence in all aspects of

sustainable product design, customer service

and technical support, the company has become

a trusted partner of fabricators, developers,

contractors and architects.

Product range

Metal Technology’s product portfolio

encompasses over 30 window, door, curtain

walling, brise soleil and louvre systems. Its

Thermally Enhanced (Hi+) portfolio offers the

designer a wide and diverse choice of profiles

that provide structural integrity, weather

performance, thermal enhancement and security.

The company has recently been awarded by

the Passive House Institute, certifying System

5-45 Hi+ Window and System 17 Hi+ Curtain

Walling, with the latter achieving the highest

ranking of A+.

Projects

Metal Technology has vast experience of providing

fenestration solutions across a variety of sectors

throughout the UK.

The company was a key supplier in a number

of recently completed education projects: the

landmark £41m Health Innovation One building at

Lancaster University; the innovative £69m Barony

Campus, Scotland’s biggest school; the 1,480

bed £130m University of York flagship student

The i9 building in

Wolverhampton

accommodation campus; the £29m South West

College in Enniskillen – Northern Ireland’s first

Passivhaus Premium Plus education facility and

Madras College, Fife’s new ‘Platinum Standard’

sustainable school.

Contracted for many commercial schemes

throughout the UK, Metal Technology supplied

its architectural glazing systems for a number of

recently completed developments:

• CABI’s stunning new low energy headquarters in

Wallingford;

• Brinell Building, the BREEAM Excellent rated

contemporary office space in Brighton city

centre;

• The award-winning CDE Global

headquarters in Cookstown;

• The Halo Enterprise and Innovation Centre

(HEIC), part of the £63m brownfield

urban regeneration project by HALO Urban

Regeneration Company and;

• Wolverhampton’s BREEAM ‘excellent’ rated

i9 Building which picked up Best Commercial

Development at the RICS West Midlands

Awards, and is now home to the Ministry of

Housing, Communities and Local Government.

Metal Technology has applied its expertise in

close collaboration with designers to deliver

financially economic yet technically robust

solutions for the healthcare sector.

The company has recently been appointed to

supply high-performance glazing systems for the

prestigious, £233m Baird Family Hospital and

Anchor Centre healthcare project in Aberdeen for

NHS Grampian.

Contact Metal Technology:

028 9448 7777

metaltechnology.com

Email: sales@metaltechnology.com

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 29


Fire doors: Comment

KEEP THINKING ABOUT FIRE DOORS

Howard Trotter, Business Manager of Birmingham-based window and door manufacturer

Shelforce, explains why he feels there needs to be a better understanding when it comes to

specifying fire doors and a greater understanding of their components.

Product manufacture, quality, installation,

and maintenance are all life critical when

it comes to fire doors. Everyone plays their

part in ensuring a fire door performs as intended

and saves lives.

The last few years have brought a much-needed

wake-up call on fire safety, not just for the

fenestration industry, but for the construction

industry and society more generally, but the

recent news from the Fire Door Inspection

Scheme (FDIS) that three quarters of the fire

doors inspected in the UK by its approved

inspectors did not meet the required

standard means that more must be done.

A greater understanding

The FDIS’s data, based on more than 100,000

fire door inspections conducted by its approved

inspectors in 2021 – many on buildings with

vulnerable residents such as healthcare, local

authorities and housing associations – revealed

the most common reasons for failure were

improper installation, including excessive gaps

between the door and the frame, care and

maintenance issues, and smoke sealing issues.

With this in mind, greater understanding of fire

doors and their components, including testing

and certification, regulations and standards,

inspection, and maintenance is needed.

It’s crucial that trained fire door installers

are used, and reputable and trained fire door

inspectors conduct fire door inspections.

Raising awareness and encouraging building

owners and users to check the operation and

condition of their fire doors, and make sure they

are regularly inspected and maintained, is vital.

Caution when specifying

There is now a greater sense of responsibility and

caution when specifying and using materials on

Above: Shelforce’s Fireshel

30-minute Fire Door

Inset: Howard Trotter

buildings and an increase in requests for thirdparty

evidence to prove the suitability of them.

As a result, the Ministry of Housing, Communities

and Local Government (MHCLG) has worked

with third-party certification bodies to develop

minimum standards of assurance for fire doors.

Fire safety for Local Authorities is imperative,

and when it comes to specifying a fire door

solution for any project, they must understand the

standards that must be met.

It is a legal requirement for fire door manufacturers

to provide test evidence to show their product’s

ability to resist fire. The Field of Application is the

document that collates all the test evidence and

makes the official statement that door sets within

the size ranges listed are all compliant; without the

Field of Application, variations of tested composite

door sizes are not allowed.

Any fire door installed must have a Field of

Application from the manufacturer and if it does

not then you will not be fitting the right door,

making the consequences potentially catastrophic.

All fire doors must be third party audited for both

fire and security compliance and have third party

certification, which provides an additional level of

assurance that the product is produced to the same

specification and quality as that originally tested,

and that the original test behaviour and criteria is

both met and reliably maintained consistently.

They should reference and carefully check the

manufacturer’s test evidence/certification and

documentation for proposed fire door sets to

ensure that it demonstrates compliance and

meets the performance requirement in the

Building Regulations guidance for fire resistance

and smoke control from both sides.

A fully compliant fire door

Our fully compliant 30-minute Fireshel composite

fire door uses the FireFrame dual fire, smoke

and security compliant fire door set solution

from Winkhaus which includes the FD30 / FD60

FireFrame outerframe, and the Winkhaus AV2 autolocking

multi-point door lock with optional access

control, and is tested to resist security and fire

including TS008 compliant letterplates, numerals,

eye viewers, door knockers and security chains.

The door has achieved all the new stringent

recommendations set by the MHCLG, has proven

30-minute fire resistance consistency having

been fire tested from both sides many times to

EN1634 -1, achieving 49 minutes fire resistance,

and has also been PAS 024 Security tested for

security compliance. Fireshel doors are also Q

Mark 170 Scheme 3rd Party Accredited.

We are also planning to offer a comprehensive

fire door package with it for local authorities,

ranging from fabrication through to installation,

maintenance, and repair.

Contact Shelforce:

0121 603 5262

www.shelforce.com

@ShelforceUK

30 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Innovation comes built-in

60

Quotes

available in

60 minutes

VERSATILE PRIVACY AND

SHADING FOR EVERY DOOR

Our bespoke integral blinds are made to measure to suit

all window and door applications (including bi-folding

and sliding doors).

Morley Glass & Glazing Ltd

Unit 3

Leeds 27 Industrial Estate

Bruntcliffe Way

Leeds LS27 0HH

morleyglass.co.uk

0113 277 8722 sales@morleyglass.co.uk


Brand awareness

SWITCHING IT UP

Bethaney Larkman, Marketing Manager at Distinction Doors, discusses the latest brand

benefits and the importance of quality marketing communication in building and developing

customer relationships.

The Distinction Doors product brochure

Communication is the key to marketing. It

is the principal way of raising awareness

of products and services. And I am proud

to say that here at Distinction Doors we are often

praised for our communication.

Through verbal, print and digital mediums,

we regularly inform, educate and inspire our

fabrication customers, with these messages often

reaching their customers, and in some instances,

the consumer.

We know through independent research and

from speaking with our customers that our

interpersonal communication – mainly face-toface

interaction with our business development

executives and exchanges with our customer

service team – is highly praised.

That’s why recent changes have focused

on boosting other modes of communication,

including digital marketing, direct marketing and

sales promotion.

These developments follow the launch of our new

brand identity back in April. Our new trademarked

ID is designed to better reflect our premium

position in the market and appeal to consumers;

it’s vital therefore that all our marketing tools and

communication support this.

Refreshed door-designer launched

Our biggest improvement to-date is the relaunch

of our door-designer configurator.

Undoubtedly our most popular sales tool, the

door-designer has been upgraded to improve the

user-experience.

This is particularly important as we brand the

“Communication is the key to

marketing. It is the principal way of

raising awareness of products and

services” – Bethaney Larkman

configurator for many of our customers, and it is

used for sales support in both the showroom and

home.

We have improved the functionality and its overall

design. Our biggest challenge was reducing the

load time. Thanks to the amazing support of our

internal IT team, we have not only increased the

load speed, but we have also been able to use

higher quality images.

This means that consumers can now appreciate

more of the detail, including our beautiful

woodgrain finish, in higher-resolution door and

glass images.

32 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Distinction Doors has increased its

activity on Instagram

The preview function now works better too. Users

can tweak and re-size the door to suit their

chosen house or sample image.

Easier to use

One of our main objectives for revamping the

door-designer was to make it even easier to use.

This meant removing the complexity and adding

new functions.

We have streamlined the options; for example, the

glass option will now only show what is available.

The new ability to save orders and return to them

later is perhaps our most valuable function.

This should prove to be extremely popular

with our customers’ installation and home

improvement customers, saving them time and

ultimately, money.

We have also added FAQs, request a brochure

and a search function in the top menu bar.

Direct marketing

Email communication has long been a successful

means of communication for Distinction Doors.

We use email to underpin our face-to-face and

telephone conversations – whether to start the

conversation or act as a reminder.

With email we can reach the people that matter,

quickly and effectively, all at the same time.

Since the re-brand we have enhanced our email

marketing so that it truly represents the breadth

of our business.

The email template has been re-designed inline

with our brand identity and the content is

informative and inspiring.

Alongside our usual business-related email bulletins,

customers now receive a monthly round-up.

I cherry-pick a selection of updates and

developments for sharing.

Last month, for example, it included the launch

of our new Venture Collection; how we are

supporting our fabricators through the changes

to Approved Document L; how to order our new

cleaning hangers; and an interview with our paint

and Glazing Department Manager, Cath Barker.

We want our customers to know us inside and

out!

Insta-ready doors

To extend our consumer reach we have also

increased our activity on Instagram. So far, this is

proving to be extremely rewarding and we know

there’s even greater potential.

A recent promotion received a fantastic response,

for example, and we’re keen to build relationships

and trust off the back of this.

Colour

After launching six new colours recently, we

have designed a new colour guide. These have

always been popular with our customers and their

customers too, that’s why they form an important

part of our new literature suite.

The new guide is arriving today (at the time of

writing) and is an A4 size to complement the

product brochure, with large, grained colour chips

showing our bespoke and standard colours.

Oh, and one last thing, as we sign off on another

print run of our new product brochure, I am

pleased to say that we have also begun the task

of delivering a new Distinction Doors website.

More on this later in the year!

Contact Distinction Doors:

0345 2000 816

www.distinctiondoors.co.uk

@DistinctionDrs

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 33


Updates

For further updates, visit www.total-fabricator.co.uk

A MODERNIST LOOK FOR SHEPLEY'S DOOR RANGE

Shepley has expanded its collection of composite doors with the launch of the Modernist range.

Featuring ten new door designs, exciting new colours and stunning glass designs, the Modernist

range is aimed at homeowners who want to make a statement with the front of their home.

Modernist is the latest addition to the popular Visage brand. Named after innovative artists

throughout the ages, it offers the best of contemporary styling to give customers an even greater level

of choice.

“A lot of homeowners are looking for a style that sets them apart from the rest of the street and adding

the new Modernist range to our product offering will help customer make the most of current trends,”

said Ian Griffiths, Managing Director at Shepley.

“The large array of available colours and glass options means homeowners can still maintain that

traditional touch to their homes, with the new designs allowing customers to combine modern and

classic styling.”

As well as the new Modernist door designs, Shepley has also updated its glass, colour and hardware

options across the Visage composite door collection, making it an even more versatile choice for installers to have in their portfolio. www.shepley.com

MODPLAN'S SALES TEAM BOOST

Trade fabricator Modplan has further strengthened its sales management team with the

recruitment of Gareth Burgess and Matthew Davies as Business Development Managers

The team, headed up by Field Sales Manager Ian Lewis, has over 75 years of combined

industry experience, and is focused on supporting Modplan’s existing and potential new

customers.

Ian commented: “We’re delighted to welcome Gareth and Matthew to the team as we further

strengthen our sales support and customer development focus. The two new appointments reflect

the high level of importance we attach to providing excellent customer support across all areas.”

L-R: Gareth Burgess, Ian Lewis and Matthew Davies

The company manufactures a comprehensive range of products that includes Veka Matrix 70

and 70FS, Halo Flush Sash windows, Liniar windows and doors, a dedicated painting facility,

PVC-u patio and bifold doors, conservatories, and the Vertex, Wendland, Ultrasky, Livin room and Leka roofing systems. Ian concluded: “We are witnessing

considerable business growth which has resulted in several largescale investments being made within the business to support our customers. This is an

exciting time to join Modplan and I am confident that Gareth and Matthew will positively impact the business.” www.modplan.co.uk

OPEN THE DOOR TO THE COMPLETE ALUMINIUM LOOK

Sheerline has released the latest addition to its aluminium window and door range, the Prestige

Composite Door Frame.

It has been designed to allow installers and fabricators to offer ‘whole-house’ aluminium solutions,

where all frames are perfectly matched across a project, with consistent styling, colours, performance and

guarantees across the house, right down to the frames around the composite doors.

A choice of two aluminium outer frames that fit both 44 and 48/49mm door blanks are all ready to

help doorsets meet the new requirements of Part L which came into force on June 15th this year, with

Sheerline’s unique Thermlock thermal breaks delivering outstanding thermal efficiency as always.

The system’s two low threshold options, tested to the requirements of Part M, can be run continuously

under sidelights if required for improved aesthetics, with both thresholds able to accommodate a mechanically jointed ‘T’ transom/mullion, providing slimmer

sightlines when doors are configured with sidelights, all designed to match seamlessly with the rest of Sheerline’s Prestige and Classic range.

Delivered on the same agile lead-times and available in bespoke and dual colour options, Sheerline’s newest addition to their Prestige range underlines

their commitment to offering installers and fabricators the very best ‘whole house’ aluminium solution. www.sheerline.com

34 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Skills gap: Comment

INVESTING IN THE FUTURE

As an ageing workforce retires, the industry’s skill gap is set to widen in the next few years. Kurt

Greatrex, Dekko Window Systems’ Sales Director, tells Total Fabricator why he believes that with

hard work and the right investments, we’ll rise to the challenge…

The UK construction industry is a huge part of

the national economy, generating over £110

billion a year and accounting for around 7%

of the country’s GDP.

But it’s long been known that the industry

is experiencing an acute skills shortage that

remains one of the biggest problems the sector

has had to tackle.

Today, in a post-pandemic market, the industry’s

workforce has been stretched like never before,

further highlighting the gap.

Certainly a lot has changed over the past two

years, but one thing that’s remained is the

growing gap in the market of skilled workers.

Contributing factors

The biggest reason for the shortage is an ageing

workforce. According to the Office for National

Statistics, over 20% of UK tradespeople are aged

over 50, while 15% are in their 60s.

Above top: Sales Director Kurt Greatrex

Above: Dekko’s newest apprentice Liam Birch

The problem is, as this generation starts to retire,

the same percentage of younger people aren’t

entering these professions.

In fact, a YouGov survey shows that just 3% of

people aged 18 to 24 are searching for jobs in the

construction industry.

School leavers are generally pursuing university

degrees in the hope of lucrative careers, often

forgetting that you can actually earn quite a good

living in construction and fenestration.

Brexit is another big reason behind the growing

industry skills gap.

According to the Labour Force Survey, 8.2% of

the UK construction workforce are EU nationals,

many of whom have returned home following the

UK’s departure.

There are also many workers who returned home

during the height of the pandemic, and have not

since been able to return due to new stringent

immigration laws.

36 T F JULY/AUGUST 2022

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Contract Talk

Figures from the Construction Industry Training

Board show that in order to make up for this, the

UK construction industry will have to recruit an

additional 250,000 workers in the next four years.

“It’s our goal to limit the impact of

the skills gap on our customers as

much as possible”

And while it of course remains possible to recruit

people from overseas, new immigration rules

make it a hassle many businesses simply don’t

want to have to contend with.

So what’s the solution?

The skills shortage is something that affects

every company in every sector, and I strongly

believe that as individual businesses, we should

all be doing a lot more to try and ease the crisis.

One solution to tackling this growing crisis is

apprenticeships – training up young workers and

giving them the opportunity to learn about the

industry while earning a living.

In the past year, we’ve taken on five new

apprentices, taking on roles in HR, manufacturing

and engineering. The most recent hire, Liam Birch

(pictured left), has taken on the role of Digital

Marketing Apprentice, and has been tasked with

maintaining the Dekko brand through online social

channels by creating unique content that reflects

the business and the premium products and

services we provide.

Bright future

While we’ve all been stretched due to increased

demand, at the same time, an ageing workforce is

retiring, and we’re just not getting enough skilled

workers in to replace them, and with fewer people

coming into the industry with the necessary skills

to keep it growing, one of the biggest challenges

we face to keep the industry driving forward is

this skills shortage.

Attracting the younger generation to the industry

is vitally important, something we at Dekko

are determined to achieve in the coming

years.

It’s our goal to limit the impact of the skills gap

on our customers as much as possible, and one

proven way to do this is with our apprenticeship

programme, which we plan to expand on in the

coming years.

The skills gap is of course a very daunting

prospect, but I believe that by working together,

planning ahead and investing in the right people,

we as an industry will overcome it and come back

bigger and stronger than ever before.

Contact Dekko Window Systems:

0161 406 0055

www.dekkowindows.com

@dekkowindows

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 37


System 10-35 Hi / Hi+

Commercial Door

and Framing

Ultimate Security

High-Performance

Low U-Values

Providing high-performance strength and security,

Metal Technology’s new innovative, commercial door

and framing system has been developed to offer

exceptionally low U-values.

Delivering U-values as low as 1.27 W/m 2 K

with double glazing and 0.93 W/m 2 K with triple

glazing, Metal Technology’s 10-35 Hi / Hi+

Commercial Door and Framing system is ideal

for high traffi c locations within the commercial,

health, education or retail sector.

Multi-point locking is achievable on sash heights

up to 3 metres and 100kgs with glazing from

28mm to 44mm units. The full 10-35 range of

door and framing systems has been tested to

PAS 24, allowing designers to specify security

doors with confi dence.

PAS 24 security tested to comply

with Secured by Design criteria

Multi-point locking

Mag locks

Panic Exit (push rail or touch bar)

All of the above in single

or double door applications

Scan to visit our website for

further technical information

on System 10-35 Hi / Hi+

metaltechnology.com


System 10-35 Hi / Hi+

Product Features

Available in single or dual colour

standard RAL fi nishes

Cycle tested to BS 6375 Part 2

Bespoke tooling and jigs to assist

with rapid manufacture

LogiKal estimating and production

software for manufacturing, glass

and U-value calculations

Range of stainless steel handle

options available from stock


Lifting systems

A STICKY SITUATION?

With a modular design and capable of handling weights of up to 800kg, the LiftMaster

Quadro from Bohle is said to deliver a step change in safety. Total Fabricator hears about

this new automatic vacuum lifting system and how it can handle the weight of expectation...

Weight is a killer. Glass has become a

key structural element in contemporary

architectural design and on that basis,

the glass the processors and manufacturers have

to handle in the factory, and installation teams on

site, is getting bigger and heavier.

And that means risk in handling both in

production and installation is also greater. “The

weight per sq metre of, say, a laminated doubleglazed

unit in a fairly standard 6/16/8.8mm

configuration is probably around 35kg. You can

add on at least another 10kg per m 2 for a triple

glazed unit,” explained Dave Broxton, Managing

Director of Bohle.

“With 4m 2 plus units almost a standard product,

there is a growing pressure to handle bigger units

and heavier glass in the production environment but

Dave Broxton

also on site. The ability to do so safely is critical,” he

continued.

Cue the Liftmaster Quadro automatic vacuum

lifting system, from Bohle. The first battery

powered lifting system to be tested to the ultrastringent

German TÜV GS mark – providing an

independent guarantee of performance.

It’s built around a dual-circuit vacuum system,

which means the Liftmaster Quadro doubles up

on safety, so if vacuum is lost on one circuit, the

second will support the load.

This echoes the design principles which

underpin Bohle’s Veribor range, which is

designed to have a minimum 2:1 safety margin

to reflect real world usage.

“We’re talking about the capacity to handle

some really big weights here in a production

environment – or out on site. You can’t afford for

things to go wrong,” explained Dave.

“The GS Mark, which stands for ‘Geprüfte

Sicherheit’, or ‘Certified Safety’, is recognised

Europe-wide. It’s peace of mind that you’re

using the best equipment and a standard which

we already use across our manual handling

ranges”, he added.

The lifting system can handle

weights of up to 800kg

40 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


AUTOMATION

The LiftMaster Quadro has

been given the German TÜV

GS mark meaning it has been

independently tested

It can also be packed down in

its entirety to be easily moved

around

This focus on the realities of the ‘real’ working

environment are also represented in the Liftmaster

Quadro’s additional design features. This includes

a high degree of operational flexibility.

The system can be swivelled through 90° and

rotated through 360° or locked in any one of 12

positions making it flexible for use on site or in

manufacturing environments where space is tight.

This is made easier through the use of a

continuous handrail which runs the entire

circumference of the lifter, and which means that

the Liftmaster Quadro can be controlled from any

side or angle, comfortably and safely.

“The LiftMaster Quadro comes in four different

capacity options. A 300kg lifter, which can

be extended to 600kg through the use of four

additional extension arms; or a 400kg option which

can be extended to 800kg”, Dave continued.

“And it’s this last option that we’re running with

in the UK because we believe that it offers our

customers most flexibility. The benefit across

those weight classes is the modularity.

“For most glass processors and installers, 400kg

is going to comfortably meet your requirements.

“But if you do want to step up or have a specific

need for a 800kg option, you can through the

addition of the arms.

“It delivers a lot of flexibility and to increase capacity

at a later date without having to start over.”

The focus on safety is again evident in Bohle’s

decision to enclose cables and hoses inside the

housing of the lifter so there is nothing to catch,

while it also features audio visual warnings and

alarms, including a digital temperature display.

This also shows battery level. An easy-release

mechanism means that this can also be changed

quickly and without the use of specialist tools – it will

even hold its vacuum while the battery is replaced.

The charger is also mobile, so if you’re on site,

you can keep the spare power packs topped up,

ready to go.

As a system, Liftmaster Quadro can also be packed

down in its entirety, to fit on a dedicated transport

frame, making handling and storage simple.

“It’s a really flexible platform. Running off a

standard Li-ion battery it can be used on site, in

addition to the manufacturing environment, while

it’s also highly mobile and will fit into the back of

a city van”, Dave enthused.

“Considering the maximum weights it can

handle, which are approaching a tonne when it’s

equipped with the four additional extension arms,

it’s an invaluable bit of kit.

“You can handle heavy, oversized glass on the

factory floor or on site with absolute confidence”,

he concluded.

Contact Bohle:

0800 616151

www.bohle.com

@BohleLtd

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 41


Business acumen

AUTOMATION

Neil Parton, Managing Director of machinery experts Elumatec, gives us his thoughts on how

there are multiple layers to creating a successful business and his top tips to maintaining it...

Stories of business success often emphasise

the hard work and determination required.

They might mention the setbacks, the

seven-day weeks and endless hours, the homes

re-mortgaged and the dark days before the order

book began to fill.

You’re less likely to hear about the effect of luck.

It makes a better tale if the eventual success is

the result of our actions and not the result of a

chance event.

CREATING A STRONG BUSINESS

Chance, however, always plays a part. Whether

it’s the blind chance of our birth and early years

or any one of the random events in our life,

chance has affected where we are now and what

we’ve achieved.

But here’s a thought: What if that thing we call

luck isn’t random chance but something we can

engineer more of?

Elumatec MD Neil Parton

questions. They didn’t have the answers, but they

were willing to explore.

Maybe you’re not in product development but

imagine this: a traffic jam holds up your taxi and

you miss your flight. You could get angry, stress

about the effect on your plans and growl away

the wait.

Or you could strike up a conversation with a

stranger who just happens to have a contact, who

just happens to have an idea, who just happens...

It’s madness to assume that your Sales Order

Processing team only understands how to process

sales orders.

Maybe someone on the team spends every

weekend perfecting the design and build of the

ultimate racing yacht. Maybe in their previous

post, they had a trick for reeling in lapsed

customers.

Talk to everyone. About lots of things.

Don’t let expertise confine your thinking

We all respect expertise and deep reserves of

specific knowledge can be invaluable, but both

can be limiting. You can start to see things in

fixed ways, and those ways can limit you.

You might persist in the refinement of outdated

technologies for which there’s no longer a market or

be unwilling to adopt a better method of achieving

because “we’ve always done it that way.”

That’s the message of Dr Christian Busch who’s

amassed a wealth of evidence to back his findings.

It seems that the chap who lands on his feet

whatever trials and tribulations come his way,

isn’t a favourite of the gods. He’s just learned

how to be lucky.

The good news is that this is a skill we could all

develop. There are more, but I’ll highlight three

approaches that help foster lucky outcomes.

Look for the potential in the unexpected

No one likes to admit when things don’t go to

plan. Fearing it makes them look less than

competent, “failures” are swept under the carpet.

They shouldn’t be. There should be a no-blame

review because there could be real potential in

what looks like a dud.

The powerful glue 3M were trying to develop?

That “failure” spawned the Post-It note. That,

and many other famous accidental discoveries,

became huge successes because someone asked

You get the picture: fixed thinking, rigid mindsets

and plans set in stone don’t let you discover

new connections and new possibilities. There is

potential in the unexpected.

Listen to other voices

You don’t need to have a conversation with a

stranger in an airport lounge to make a discovery.

Your team could be the source of your next ‘lucky’

move, but only if you have a culture where people

can express themselves without fear of judgement.

If questioning the boss elicits a vitriolic response

or ridicule, everyone will agree with him, whatever

he says ... even if you’re being led down a route

doomed to failure.

But where cross-functional contact is the norm,

where there are safe spaces to talk about the

day- to-day challenges of the job and input is

encouraged, ideas can emerge from unexpected

sources. We all have multiple connections.

We have different interests and experiences.

Those games where you’re challenged to come

up with as many alternative uses for a brick as

possible are revealing.

If you can only see a brick as a building block,

you’ve got a problem. We live in a constantly

changing world where adaptability and creativity

are key business skills.

Get lucky

These approaches generate conditions where

chance events, ideas or encounters can be

explored.

They may lead to nothing. They may lead to

unimagined breakthroughs and lasting success.

The truth is that those who appear to have been

lucky in business may have actively created their

own luck.

Contact Elumatec:

01908 580 800

www.elumatec.com

@elumatecUK

42 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Total performance

with TOTAL70

Our TOTAL70 window and door system

achieves the highest possible energy ratings

and performance. The unique compound with

a smooth gloss finish ensures that your windows

retain their pristine appearance for years to

come meaning they will never warp, rot or

need repainting.

Windows. Reinvented for modern life.

www.rehau.uk/windows

enquiries@rehau.com

Tel: 01989 762600


Updates

A SEAMLESSLY SMART PARTNERSHIP

Dekko Window Systems has signed a multi-million-pound machinery deal with Haffner to invest in

Graf Synergy’s fully seamless window fabrication set up.

Dekko Sales Director Kurt Greatrex said: “Following the success of our Infinity range of PVC-U

windows, we’ve improved our offering to manufacture a window with a fully seamless weld. It’s a

world first from Dekko, and we would not have been able to make it happen without the Graf Synergy

machines from Haffner. The innovative smooth corner weld design of this new window is stylish and

attractive, perfectly replicating authentic timber frames, and the perfect choice for adding charm and

character to any property.”

Matt Thomas, Managing Director of Haffner, said: “Graf Synergy seamless welding technology is a

gamechanger for the industry. The patented technology delivers a transformational difference in product

quality and we are delighted that Dekko Window Systems have invested in this latest technology.” www.haffnerltd.com

BELIEVING IN AUTOMATION

Leicestershire’s respected Sapphire Glass Merchants have become the latest fast-growing firm to invest in automated

Super Spacer application technology.

Director Stefan O’Meara said: “We knew automation made sense – it would allow us to do more, more quickly and

efficiently, and to an even higher standard.”

Ian Pickard, Director of Operations, added: “Automation technology can be a major investment. That’s why we decided to acquire

a pre-used, refurbished automated line – which has allowed us to benefit from all those advantages, but at a fraction of the cost.”

Edgetech Head of Sales Tony Palmer commented: “By far, automation is the best long-term strategy for boosting

productivity and improving quality in IGU production. Switching to a high-speed automated Super Spacer line can yield

major savings, and increase output by 18%.” www.edgetechig.co.uk

AUTOMATION

For further updates, visit www.total-fabricator.co.uk

STERNFENSTER COMMITS TO NEW MACHINERY

Sternfenster has committed to a £600K-plus investment for a new Schirmer cutting and machining centre

for its PVC-U fabrication line, which will benefit customers with reduced lead times and improved product

quality.

This new machine, which will come online during the first quarter of 2023, is part of a wider capital expenditure

by the Lincoln-based fabricator that will result in efficiencies across all aspects of the business, including IGU

manufacture, window and door production, and delivery.

The Schirmer cutting and machining centre is designed with efficiency in mind. A high-speed gripper transports

the full-length profiles – or re-useable off-cuts – through the machine with vastly improved accuracy, and a sixaxis

tooling module performs all necessary routing in a single pass. A three-axis milling unit allows Sternfenster to end-mill the profile online – rather than as a

separate process – again improving accuracy, speeding up production and reducing damage to profiles thanks to reduced handling. www.sternfenster.com

APEER INTO THE FUTURE WITH £160K INVESTMENT

Apeer has announced a £160k investment to boost production of both its popular Silka doors and its sister

brand Lumi’s range of aluminium window products.

Focusing on investing in machinery at its Ballymena-based factory in Northern Ireland, Apeer is responding to a

growing demand for its Silka composite doors and Lumi Aluminium windows. A new Emmegi machining centre has

been installed at the fabricator’s recently expanded factory, as well as a new mechanical saw.

MD Asa McGillian said: “Quite simply, we need to make this investment in machinery to keep up with the enduring

popularity of our Silka doors, along with the consistent and growing demand we’ve seen for our Lumi Aluminium range

since its launch last year. “Future proofing our business by investing in the factory processes and machinery is the

best way we can ensure that Apeer and Lumi are able to meet future demand for these products.” www.apeer.co.uk

44 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


www.firmanglass.com

Fire Rated Sealed Units

Firman offer a wide range of fire

resistant glass options with varying

levels of protection as required by

your project. Contact our sales

office for further information.

• Attestation 1 Certified

• Rated 30/0 to 60/60

• Certifire compliance

• Impact resistance

• Sound insulation

• Thermal insulation

• Integrity only – in stock

• Internal / External use

• Fire Doors

• Partitions

01708 374534 sales@firmanglass.com www.firmanglass.com


Locking systems

Julian Roberts, Technical Services Director at UAP, discusses the vertical and horizontal

models in the UAP Fullex Kinetica+ K4 range and provides tips on selecting the most

For most end users, a vertical cylinder is

the expected and most natural installation;

whether they are opening the front door to

their property or their double doors onto the garden.

But different designs of door, different property

layouts and personal preference all have an

influence on whether a vertical or horizontal 3*

cylinder is the most appropriate choice.

Personal preference

Personal preference is usually the key driver for

the choice between a vertical and a horizontal

cylinder, but it’s important to understand

the needs of the end user to ensure that the

installation is aligned to the requirements.

This includes a consideration of the installation

environment, along with the position of the

cylinder in the door.

MAKING THE RIGHT CHOICE

appropriate model.

The Vertical Kinetica+ K4

cylinder can provide more

than 200,000 different key

combinations

Sometimes, where a vertical cylinder might be the

obvious choice, a horizontal cylinder can provide

a solution to a spatial issue, for example, or there

may be aesthetic factors to consider.

In many ways, whether a vertical or horizontal

cylinder is chosen is immaterial, because both

options are usually equally simple to install and use.

Both can be keyed alike, to enable the end user

to operate more than one lock with a single key

if, for example, they have a pair of double doors,

or they want to use the same key to access their

home at both the front and the rear.

Security perceptions

The design of horizontal cylinders means that they are

often perceived to offer more robust levels of security,

so this may be a consideration for properties where

the residents feel vulnerable or locations where there

is a greater risk of break ins.

“Ultimately, all cylinders – vertical or horizontal

– should be easy to install, smooth to operate

and capable of providing robust security

performance throughout their service life”

In reality, if they are Secured by Design

accredited, BSI 3* Kitemarked, and Sold Secure

Diamond Standard approved, both vertical and

horizontal cylinders will provide a robust level

of security that makes it extremely difficult for

criminals to break.

Nonetheless, perceptions can carry substantial

value, both for residents and insurance companies.

For developers constructing retirement villages

and assisted living projects, offering assurances

of the number of different key combinations

provided by the cylinder installed is another

marketing message to add into the mix.

The UAP Fullex range of Kinetica+ K4 3*

cylinders highlights the key difference between

vertical and horizontal models.

Both models are BSI Kitemarked and Secured

by Design accredited and Sold Secure Diamond

Standard approved, and they have many of the

same security features, including UAP’s anti-pick,

anti-bump and anti-drill systems.

Vertical Kinetica+ K4 cylinders provide more

than 200,000 different key combinations

thanks to six vertical pins within the cylinder.

In the horizontal model, these are replaced

with six dimple pins and five laser track side

46 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


HARDWARE & ACCESSORIES

The Kinetica+ K4 horizontal cylinder is supplied with Bio

keys that have been tested to ISO 22196:2011

“Personal preference is usually the key driver for the choice between a

vertical and a horizontal cylinder, but it’s important to understand the

needs of the end user to ensure that the installation is aligned to the

requirements”

pins, creating the potential for 13 million

differs, and making the lock even more difficult

to pick.

As an additional security measure, the UAP

Fullex Kinetica+ K4 horizontal cylinder has been

designed to allow only single-orientation key

insertion.

This has enabled the in-house UAP design team

to create a smaller keyway for the horizontal

model, making it even harder to attack the

cylinder.

By working closely with locksmiths to understand

the latest techniques, the UAP design team

approaches product development with a problemsolving

focus that considers new ways to

overcome attempts to break in.

Meanwhile, an emphasis on the end-user

means that the design considers ease of use

and convenience too; in this case, leading to the

provision of an indentation on the key to indicate the

correct key position for the end user, making it easier

for them to open the door first time, every time.

Just like the vertical model, the Kinetica+ K4

horizontal cylinder is supplied with three UAP

Fullex Bio keys, which have antibacterial and

antiviral properties.

The Bio keys have been tested to ISO 22196:2011

standards and shown to reduce Staphylococcus

aureus and Escherichia col.

They have also been tested to ISO 21702:2019

standards and shown to reduce SARS-COV-2

(COVID-19).

The Bio keys’ unrestricted keyway makes it

easier to have duplicate keys cut using the

UAP Fullex Kinetica key blank, making both the

vertical and horizontal models suitable for both

domestic use and small mastersuite installations

for commercial projects or multi-occupancy

environments.

Functionality first

Ultimately, all cylinders – vertical or horizontal –

should be easy to install, smooth to operate and

capable of providing robust security performance

throughout their service life.

For those unsure whether to opt for a vertical or

horizontal cylinder, the specification choice begins

by selecting a brand you can trust.

Contact UAP:

0161 796 7268

uapcorporate.com

@UAP_Limited

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 47


High-end handles

HARDWARE & ACCESSORIES

A HELPING HAND

Richard Gyde, MD of Mila, discusses the company’s ‘House of Handles’ option and its

comprehensive offering to help customers target the higher end of the market.....

As the cost-of-living crisis really starts

to bite for consumers at the lower and

middle end of the income scale, we’re

seeing the early signs of a slowdown in

enquiries for mainstream PVC-U casement

offerings – albeit from last year’s very high

levels.

This tallies with a recent sharp fall in the

value of shares at budget retailer B&M and a

statement from the Finance Director of Primark

that less affluent customers will be buying less

this year.

Understandably then, fabricators are looking

at other sectors of the market where demand

seems likely to remain much more robust and

asking their suppliers for help in targeting these.

The feedback we’re getting from Mila customers

is that there are still significant opportunities at

the higher end of the retail market, with affluent

purchasers better protected from the cost-of-living

crisis and more likely to have accumulated savings

during the pandemic.

And, as long as the housing market stays strong –

which all the indicators so far are that it will – they are

confident that there is still plenty of business for them

to go after using premium products like flush PVC-U

casements and timber replacement composites.

It’s obviously vital that fabricators have the right

product offering for the higher end and premium

sectors of the market though – one which will not

only look the part but also helps them to sustain

and even strengthen their margins.

For Mila, that is our Heritage hardware range,

designed and developed in house to suit the

sculptured and flush sash ranges from all the big

names, including Liniar, Deceuninck, Epwin, Rehau

and Residence 9.

espag handle would look and function, and we

made sure that we ticked every item on that

wish list.

For example, the stand-out features on the

Mila Heritage handle are a ‘proper’ pushbutton

key locking mechanism, a simple

push-fit screw cover cap, with faux clocked

screw detail for truly authentic styling, and

a unique rosette key, rather than a standard

zinc or allen key.

TruFrame also gave us the benefit of their

experience of fitting heritage window handles

from a different supplier.

As a result, we could design out all the issues

which caused them problems in the factory

and deliver a range which was easier to fit

Above: Mila’s Heritage espag handle; Inset: MD of Mila Richard Gyde

and much less prone to mechanical failure.

In fact, we’re so confident that this product is

right for customers who are moving into flush

casements and timber replacements for the first

time, or who want a more appealing option than

they are currently using, that we’re currently

offering them ‘A House of Handles on Us’.

Mila customers who haven’t ordered the Heritage

espag handles before can get 10 free to try out for

themselves – in their choice of classic or modern

finish and in either the monkey tail or pear drop

lever design.

For us, it’s not just about giving them samples so

that they can see how they will appeal to buyers,

it’s also about showing just how easy they are to

fabricate and fit.

An important point to note about our Heritage

handles is that we involved leading trade fabricator

TruFrame in our original development programme.

TruFrame gave us what proved to be an invaluable

fabricator’s perspective on how the perfect ‘Heritage’

We hold stock of both our monkey tail and pear

drop Heritage espag handle designs in both left

and right-handed options. There are nine different

finishes to choose from – textured black and

textured pewter, matt black, white, polished

chrome, polished gold, satin chrome, pewter patina

and antique bronze.

All have been independently tested to PAS24: 2016

and are Secured by Design accredited.

And as buyers would expect from Mila, they also

come with a 10-year guarantee on finish and

performance.

More details on the complete Heritage

range including an online form to order a

House of Handles are at: www.mila.co.uk/

heritage/#house-of-heritage

Contact Mila:

01327 312400

www.mila.co.uk

@milahardware_uk

48 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


www.firmanglass.com

Established in 1975 Firman Glass is one of the leading

independent glass processors in the UK, manufacturing

toughened glass, laminated glass and specialist sealed

units.

Based in Harold Wood Essex within 5 minutes of junction

28 of the M25 and half an hour from Central London we

are ideally situated to service our ever growing and

diverse customer base.

Manufacturing all forms of processed toughened glass,

with comprehensive stocks of clear float, low iron, satin,

body tinted, mirrors, laminated glass, acoustic laminated

and fire rated glass.

With some of the most advanced capabilities in place

Firman Glass is able to manufacture high quality products

for all markets sectors including architectural, retail, leisure

and domestic

Glass Excellence

Products

• Toughened glass

• Processing

• CNC shaping

• Laminated glass

• Toughened and laminated

constructions

• EVA and Vanceva coloured interlays

• Fabric and decorative interlays

• Structural interlays

• Specialist insulating glass units

• Anti–slip glass

• Fire rated glass

• UV bonding

• Electric switchable glass

• Heated glass

• Decorative glass

• Sandblasting

• Colorfirm TM back painted glass

Applications

• Structural glazing

• Glass floors

• Partitions

• Roof lights

• Balustrades

• Full height barriers

• Canopies

• Staircases

• Treads and stringers

• Shower screens

• Shelving

• Glass doors

• Acoustic reduction

• Fire rated

• Decoration

• Wall cladding

• Splashbacks

• Privacy

• Technical Support

• Nationwide Coverage

Further information is available from our sales and technical offices or visit www.firmanglass.com

Firman Glass,19 Bates Road, Harold Wood, Romford, Essex RM3 OJH

Tel: 01708 374534 Fax: 01708 340511 Email: sales@firmanglass.com

In association with

www.firmanglass.com


Updates

HARDWARE & ACCESSORIES

For further updates, visit www.total-fabricator.co.uk

THE TEAM MAKING VBH TICK

VBH, the company behind the greenteQ brand, has been busy in 2022 recruiting new staff and giving existing team

members new responsibilities where their proven skill-sets can be brought to the fore.

Simon Monks, MD of VBH said: “We believe that we have the best team of any hardware company. It is a healthy mix

of experience and youth, with all the benefits of both. We’ve had a re-shuffle, carried out some promotions and brought

in some new faces this year to enhance what was already a successful team. As well as promoting from within, we have

been recruiting to ensure that we continue to exceed customer expectations now we are faced with evermore challenges

outside of the industry’s control. Simon Eshelby returns to VBH in the new position of Distribution & Systems House

Manager, following six years away. It’s great to have Simon, and all his technical expertise, back at VBH.“We have just

received news that we have been short listed in no less than 10 categories at the NFA awards. It’s the people that make

our company tick, so this success is a tribute to the VBH Team.” www.vbhgb.com

Above: Thomas Nicholls has joined the VBH

accounts team

CARL F GROUPCO KEEPS A HANDLE ON BUSINESS

Independent hardware distributor Carl F Groupco has further expanded its product hardware

inventory with the introduction of the new patented Release and Turn (RT) handle by J Banks & Co.

The new lockable, easy to operate RT handle offers a unique slim, compact design perfect for securing windows

without obstructing internal blinds and fittings. Designed and manufactured in the UK, the patented handle is

suitable for use on aluminium, PVC-U and timber windows and delivers a low stack height of just 16mm. The

handle incorporates a slim lock and key release cylinder and fits all espagnolette and shootbolt systems with

43mm hole centres. Available in various spindle lengths, the RT handle has a comfortable handle grip lever, while

its non-handed design delivers product flexibility. And for customer reassurance, it has been designed, tested and

manufactured to meet all UK standards of strength and durability. www.carlfgroupco.co.uk

A STRONG GUARANTEE WITH VBH

VBH (GB) has reported a continued increase in take up of its proteQ10 profile cylinder guarantee.

proteQ10 is a free guarantee offered with each greenteQ Orion TS007 3 star profile cylinder.

If the Orion cylinder is snapped in situ, allowing the door to be opened unlawfully, VBH will pay the resident

£2000 direct in compensation, according to the terms of the guarantee.

Orion was launched early in 2021 and is said to be proving popular among manufacturers of all kinds of

doors, from residential doors through to bi-folds and sliders.

VBH advised that the guarantee is also proving to be a hit with consumers as the numbers of cylinders

registered under the scheme in the combined months of April and May were 25% up on the previous two

months. www.vbhgb.com

A SECURE SUPPORT FOR ERA'S FAB PARTNERS

ERA is continuing to support its extensive network of fabrication partners in providing homeowners with the

highest standards of certification and performance with the launch of its new Nu Mail Shield TS 008 Letterplate.

Specifically designed to prevent access through the letterplate via fishing or reaching, the independently certified TS

008 letterplate has a restricted flap to protect the property within, automatically closing when not in use to prevent

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50 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Sustainability

IMPROVING YOUR CREDENTIALS

Paul Webb, Director of Recycling at Eurocell, explains how Eurocell’s ‘closed loop’ recycling

service is helping prevent volumes of waste plastic materials ending up in landfill, and how

such initiatives can assist fabricators when it comes to providing more sustainable options.

Eurocell has been heavily committed to

supporting the aims and ambitions of

recycling for over two decades.

Recognising a corporate and societal need to

do what is required to minimise plastic waste

and, where possible, reuse materials across our

largescale manufacturing processes, we have,

over time, moved from externally purchasing

recycled plastic to the establishment of our own

nationwide waste recycling system.

The output from the system is now used to

furnish Eurocell’s manufacturing operation with

recycled plastic raw material from which our

extensive range of dual material extruded plastic

product solutions are fabricated.

Eurocell Recycle reduces plastic waste volumes

going to landfill and enables us to recycle old

products at the end of their life into new PVC-U

profiles.

Newly created material via this method

accounts for approximately 29% of all

Eurocell’s manufacturing materials

The service has proved so successful that the

newly created material now accounts for around

29% of all the material Eurocell’s manufacturing

business requirements.

Regulatory standards mean we must use a

certain amount of virgin material in specific

areas.

“The future for Eurocell Recycle promises scaled

growth driven by demand and an increased

appetite for sustainable product answers for

fabricators and homeowners”

As such, this is incorporated into the outer face

so it does not impact the look or UV performance

of the frames, but wherever possible we replace

virgin plastic for recycled plastic on all new

products.

Two PVC-U waste plastic recycling plants at

Ilkeston and Selby are at the heart of Eurocell

Recycle.

Using a ‘closed loop’ recycling system that deals

with both post-consumer and post-industrial

plastic waste, the two plants are now responsible

for processing approximately 44,000 tonnes of

PVC-U waste annually, equivalent to around 3.4m

window frames.

Without the service, a high proportion of the

plastic waste generated by large manufacturers,

fabricators, and installers would simply end up

in landfill and contribute further to the unwanted

waste disposal challenge the UK continually faces.

‘Closed loop’

The closed loop system is a six-stage recycling

process. It starts with a national collection

service.

Old and discarded plastic windows, door frames,

and other plastic offcuts are collected from

locations and waste management centres across

the UK.

When the waste arrives at one of the two

52 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Continued from page 54

LOREM IPSUM DOLOR SIT AMET

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt

ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation

ullamco laboris nisi ut aliquip ex ea commodo consequat.

Sed ut perspiciatis unde omnis

iste natus error sit voluptatem

accusantium doloremque

New PVC-U window frames using recycled

polymer can last up to 35 years

Eurocell recycling processing plants, the material

undergoes an extensive sorting and separation

process which divides metals, white polymer, and

coloured materials, as well as capturing material

which is non-recyclable.

After a transformative process which creates

a powder or pellet form similar to virgin PVC-U

material, the recycled plastic is used by Eurocell

to manufacture its extensive range of extruded

plastic products.

And the recycling process promises much for the

future. New PVC-U window frames using recycled

polymer can last up to 35 years so delivering

long-term performance benefits and assurance.

In addition, the material can also be further

recycled by up to ten times providing ongoing

sustainability-driven benefits for generations to

come.

The future for Eurocell Recycle promises scaled

growth driven by demand and an increased

appetite for sustainable product answers for

fabricators and homeowners.

Eurocell is committed to continuing to advance

the sustainability agenda. We understand its

importance and relevance.

We strive to ensure previously discarded plastic

material is conveniently sourced and converted

into new, long-lasting recycled fabricated

products that supports the efforts of fabricators

to make a positive contribution to the creation of

a better world.

Old materials are picked up

all across the country using

a national collection service

Contact Eurocell Recycle:

0800 988 3049

www.eurocell.co.uk

@EurocellRecycle

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 53


Industry reflection

WHAT HAS CHANGED IN 15 YEARS?

Marking the 15th anniversary of the opening of Edgetech’s UK manufacturing centre,

Managing Director Chris Alderson reflects on a turbulent period for both the world and for

fenestration, and explains what he feels the future may hold for the industry...

Fifteen years ago this year, Edgetech stepped

up their commitment to the British market.

It’s true that Edgetech products, particularly

our flagship Super Spacer, had been present in

the UK market before, but it wasn’t until 2007 that

the company moved from a small distribution site

to begin designing and manufacturing a range of

world-leading warm-edge products from Coventry.

Chris Alderson was in

attendance during the

Coventry site opening in 2007

For me personally, it’s a strange time to look back

on. I didn’t work at Edgetech, I worked for another

key IG component supplier. But I was there the day

the ribbon was cut on the new Coventry facility.

It was a great event, and I was excited to see this

globally respected brand establish a permanent

presence here in the UK – but honestly, I had no

idea that just a few short years later I’d be its

Managing Director.

Turbulent times

In one sense, the world in 2007 wasn’t all that

different to the one we live in today. In another,

it’s almost unrecognisable.

“I’ve always believed that the future is very bright

for fenestration, and while the last few years

have been difficult and unpredictable, that core

belief hasn’t changed”

2007 was the year the first iPhone was released.

House prices were 30% lower than they are

today. Electric vehicles, increasingly common on

Britain’s roads, were virtually unheard of. Tony

Blair was Prime Minister, and George W. Bush

was American President.

The decade and a half since have brought

enormous changes to the way we live – and

thrown up plenty of challenges, too.

We’ve lived through the Great Recession of 2008.

We’ve had four general elections and five different

Prime Ministers.

We’ve faced Brexit, and had to adapt to the

economic realities of life outside the European

Union – and then we were hit with something that

arguably dwarfed all of that.

The pandemic saw whole industries shut down

almost entirely, and caused a wave of supply chain

disruption we’re continuing to deal with today.

The rise of warm edge

But in fenestration and construction, it’s been a

time of more positive change, too.

The general standard of the window and door

products in use has increased significantly – with

energy efficiency an area where we’ve seen

particular improvement.

Back in 2007, warm-edge spacer technology

was still very niche, and energy efficiency was a

marginal concern, mostly associated with cutting

energy bills rather than protecting the environment.

Thanks in no small part to efforts made by

Edgetech, that’s dramatically changed. Warmedge

technology is the norm, energy efficiency is

highly prioritised up and down the supply chain,

and sustainability is taken more seriously than

ever – although we’ve still got a very long way

to go.

For Edgetech in particular, the last 15 years

have been fantastic. In 2011, we were fortunate

enough to be acquired by Quanex – a globally

54 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


GLASS PROCESSING & SEALED UNITS

Chris believes there will be

a significant increase in the

use of automation in the

sector in the next few years

recognised building products group with an

incredible legacy of excellence and innovation.

Under their leadership, we’ve been able to take the

business to the next level, and strive for excellence

in every aspect of what we do – customer care,

health and safety, product innovation, employee

wellbeing, sustainability and much more.

It was around the same time that we expanded

our presence in Germany, too, establishing our

first manufacturing site in mainland Europe.

Through the often turbulent 2010s and 2020s, our

ability to call on global resources has proved a

huge asset, and we’ve benefited hugely from the

world-class technical expertise of Quanex in Ohio,

our own Coventry facility, and our site in Germany.

Housing, skills and climate

Milestones like this one naturally make you think

about the future and what the next 15 years will

bring, both for Edgetech as a business, and the

sector and the economy more generally.

I’ve always believed that the future is very bright

for fenestration, and while the last few years have

been difficult and unpredictable, that core belief

hasn’t changed.

The biggest crisis facing all of us is climate change

– and the coming decades will be pivotal. There’s

been a huge amount of debate and discussion, but

now that talk needs to turn into action.

Given the urgent need to retrofit aging homes and

In 2011 Edgetech was

acquired by Quanex

buildings in countries across the world, energy

efficient glazing products are going to be in more

demand than ever.

What’s more, although it’s been overshadowed

by more urgent challenges in recent years, Britain

still faces a housing crisis, which can only be

solved with the construction of millions more

affordable homes.

However, the sector will continue to face

obstacles. Some we know about – others we

don’t, and the global situation is certainly more

unpredictable than it has been for decades.

Centrally important for glass and glazing will

be dealing with a worsening skills shortage.

One major change I expect to see throughout

the 2020s is a significant increase in the use of

automation in the sector.

Whatever the world throws at us, however, I

remain confident that fenestration will rise to

the challenge as it always does, and continue to

thrive into the 2030s and beyond.

I’d like to take this opportunity to thank all our

customers, suppliers and employees for their

incredible support over the last 15 years.

Contact Edgetech:

02476 639931

www.edgetechig.co.uk

@EdgetechUK

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

JULY/AUGUST 2022 T F 55


Supplier costs

GLASS PROCESSING & SEALED UNITS

A SAFE PAIR OF HANDS?

As the cap on household energy bills was increased to £2,800 a year at the end of May,

Cornwall Group’s Chair Mark Mitchell says the worst could be yet to come...

Homeowners looking to manage their

household budgets were given more bad

news in May when they learned that Ofgem

had increased the energy cap to about £2,800,

which will come into force in October.

While businesses don’t enjoy the same safety net,

the cap increase has brought attention back to the

volatile nature of the cost of energy, and the increasing

influence it is having on our everyday lives.

And energy prices that feed through the supply

chain are only reined in by careful negotiation by

business owners and the timely passing on of

extra costs to customers.

“In the glass industry, the effect of the volatile

energy market is most keenly felt by the

surcharges that the glass manufacturers pass

on to glass processors, merchants and IGU

manufacturers,” Mark Mitchell, Chair of Cornwall

Group, explained.

“But keeping up with those surcharges is often

easier said than done.”

Some price increases have been dramatic. For

instance, in the space of a week during March,

the energy surcharge on one lorry load of glass

from one manufacturer went from £350 to £6,500

– an almost 2,000% increase.

Mark points out that since different

manufacturers have a different mechanism for

calculating the surcharge, customers are left

juggling pricing structures as they attempt to

pass on the cost.

Often with just a day or two’s notice, whole product

ranges could see significant surcharges applied to

them, while others remain untouched.

Further complications occur if customers buy

products using glass from different manufacturers.

“For the smaller glass company, finding a method

of calculating an independent surcharge that is

not only truly reflective of the extra costs they are

incurring, but is also agile enough to respond to

increases that can be made within days of being

announced, is frighteningly difficult,” he said.

Cornwall Glass Manufacturing buys glass from

Saint-Gobain Glass, Pilkington, AGC, Guardian

Glass, and other suppliers from across the globe.

This ensures that it can make buying decisions

based on the current market price for glass, as

well as for the technical specifications required

for certain product ranges.

“We have decided to calculate an average cost

“2023 will be when all the issues of

the previous three years will come

home to roost” – Mark Mitchell

increase based on the surcharges we receive

from all glass manufacturers,” Mark explained. “This

way, we may take a hit from time to time, but our

customers will always get the best deal possible.”

But Mark says that despite these difficult

conversations with suppliers and customers, the

worst is yet to come.

“We are actually preparing ourselves for 2023,

when all fixed prices will come up for renewal,”

Mark said.

“Companies have spent the last 6-18 months

hedging or fixing prices, in a bid to take the sting out

of the tail, or offer some stability in the supply chain.

Continued on page 58

56 T F JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Supplier costs

GLASS PROCESSING & SEALED UNITS

Continued from page 56

“But next year we expect the market to be put

under greater strain when those deals come to an

end and prices are increased across the board.

“Not only that, but Covid loans will need to be

paid off, the cost of borrowing will inevitably

increase, and we will likely see some associated

insolvencies, which will create holes in

companies’ balance sheets.”

Mark acknowledges that much of what he says

sounds like doom-mongering, but understanding

the bigger picture is vital to managing a business

successfully, especially if it is energy intensive.

“You can’t plan in hindsight, but you can create

agile businesses that can weather inevitable

storms,” Mark said. “For example, while none of

us could have predicted the war in Ukraine, and

the effect it would have on the global gas market,

we can structure our businesses to be able to

accommodate those knocks, and we should

partner with customers and suppliers who are

similarly minded.”

So: 2020 was characterised by Covid and furlough;

2021 was all about the struggle with supply and

price increases; and 2022 will be dominated by the

cost-of-living increase, energy insecurity and the

struggle to hire and retain good employees.

“2023 will be when all the issues of the previous three

years will come home to roost,” Mark explained.

“But the Cornwall Group is in a very strong

position to cope with these challenges, especially

since we restructured the business in 2019 to

focus on our core strengths.”

Cornwall Glass Manufacturing – which now sits

alongside glass merchanting business Mackenzie

Glass and retail-focused Cornwall Glass &

Glazing – offers a diverse range of options in

IGUs and single glass, with three manufacturing

facilities in St Austell, Highbridge and Plymouth.

The latter provides the foundation for the

manufacture of super-sized units in a wide range

of solar control, acoustic and Low E monolithic

and laminated glass options.

The company also has heat soaking and jumbo

cutting facilities, and has invested in enhanced

CNC and waterjet capabilities.

“We have had 45 years of weathering storms,”

Mark concluded.

“And we’ll approach the coming years in a similar

fashion.

“For example, over the last three years we’ve had

to duck and dive to get the right products to our

customers at the right price, at the right time, and

we will continue to do so.

“We know we are not perfect, but we are

definitely a safe pair of hands.”

Mark says 2022 will be dominated by the cost-of-living increase, energy insecurity and the struggle to hire and retain good employees

Contact Cornwall Glass:

01726 66325

www.cornwallglass.co.uk

@CornwallGlass

58 TF JULY/AUGUST 2022 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Fabricators

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