Survey Questions - Edison Electric Institute

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Chapter 1: Customer Expectations Percentage 4 Edison Electric Institute Figure 1.4 Doubling Power Bill This presents the biggest challenge of the whole undergrounding issue: customers want wires underground, but are unwilling to pay the cost of placing them there. Reliability 90 80 70 60 50 40 30 20 10 Placing electric facilities underground can improve system reliability; however, many customers assume that by placing electric lines underground that all electrical interruptions will cease. It is true that underground lines are not prone to many of the typical overhead outage causes, but underground electrical systems do have their share of outage events that are unique to underground systems. Chapter 3 will discuss the impact that placing lines underground has on the overall reliability of the system, while investigating available reliability data comparing overhead and underground systems. Chapter 5 will discuss the types of inherent reliability issues underground facilities contribute to the grid. Undergrounding Costs 0 USA Northeast Midwest South West Urban Suburban Rural Yes No Don't Know Much of new construction is currently being placed underground by utilities across the country. The real issue is how to address existing overhead facilities. The cost of placing these existing electrical facilities underground is an issue of contention between utilities and customers. For many utilities, the cost of installing new underground facilities is covered in existing rates. The cost of converting existing overhead facilities to underground becomes the major impediment that utilities and customers face in the process of making this transition. To assist with these additional costs, utilities normally seek some type of cost recovery from the customers who desire this conversion. However, many customers would like these underground facilities to be installed at little or no cost, as noted in the EEI polling data. Chapter 6 will investigate the cost issue as it relates to installing underground facilities and converting to an underground
Out of Sight, Out of Mind 2012 system. Also, Chapter 7 provides summary information regarding how various state commissions have dictated the customer cost contribution for undergrounding. Aesthetics Aesthetics is a primary factor in placing lines underground (see Figure 1.2, illustrating New York City in the late 1800s). Most customers today prefer a more natural looking landscape, one that is not framed by wires and poles. To respond to customer concerns, most utilities have policies or procedures that prescribe how and when a utility places facilities underground. Chapter 7 discusses current policies and procedures that utilities are using to address these changes. Figure 1.2 New York City in the late 1800s Edison Electric Institute 5
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Survey Questions - Edison Electric Institute

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