(psp) in the peruvian drinking - Climate Investment Funds

INSTRUMENT AREA OBJETIVE
MANAGEMENT AGREEMENT
SUPERVISION &
FISCALIZATION
OFFICE
INCENTIVE GOAL-ACCOMPLISHMENT IN SHORT TERM BEFORE IT IS
PENALIZED
COMMITMENT ACT TOOL FOR GOALS ACCOMPLISHMENT IN LONG TERM.
OPERATION CONTRACT
PROFESSIONAL DIRECTORY
BENCHMARKING
ELECTRONIC NOTIFICATION
STAKEHOLDERS
IDENTIFICATION
THEMATIC LEADERSHIP
MICRO/MACRO-COURT
CONSUMERS
OFFICE
EXECUTING THE TERMS OF THE PROVISION OF PROVINCIAL
MUNICIPALITY AND DEPOLITICIZED.
PROFESSIONAL BOARD OF DIRECTORS FOR A EFFICIENT UTILITY
COMPANY MANAGEMENT
IMPROVE UTILITY COMPANY MANAGEMENT BASED ON COMPARISONS
BETWEEN UTILITY COMPANIES.
SPEED UP REGULATOR RESPONESES TO CONSUMERS AND UTILITY
COMPANIES.
IMPROVE THE RELATION BETWEEN CONSUMERS AND UTILITY
COMPANIES
EMPOWER CIVICS LEADERS IN EACH LOCALITY TO CREATE A DIRECT
LINK BETWEEN CONSUMER AND REGULATOR.
POPULATION INFORMAL APPROVAL OF UTILITY COMPANY MASTER
PLAN AND NEW TARIFF SETTING: LEGITIMACY OF PRICING.
FOCUS GROUP EFFICIENT-DECISIONS BASED ON ACCURATE INFORMATION.
SOCIAL-NETWORKS IN
INTERNET, VIRTUAL FORUMS
CONSUMER COUNCIL NET
NEW TOOL BOX…2
USE NEWS INTERNET SPACES (FACEBOOK, TWITTER) TO CONNECT
CONSUMERS, UTILITY COMPANY AND REGULATOR.
CONECT ORGANIZED CIVIL SOCIETY WITH UTILITY COMPANY AND
REGULATOR, AT MACRO SCALE.
MUNDO SUNASS
ELECTRONIC MAGAZIN
SHARING THE REGULATOR EXPERIENCES WITH STAKEHOLDERS
STAFF, CONSUMER,
UNIVERSITY TRAINING
AQUA EDUCATION
INVOLVE CIVIL SOCIETY, TRAINING WATER LEADERS
17
CULTURAL CHANGE FOCUSED ON CHILDREN, VIA EDUCATION-MINISTRY
Fuente: Salazar, J. 2009