Credit Management October 2022
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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OCTOBER <strong>2022</strong><br />
www.cicm.com<br />
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46<br />
INFLUENTIAL THINKING<br />
Simona Scarpaleggia<br />
42<br />
VIEW FROM THE SEAFRONT<br />
David Andrews<br />
CICM GOVERNANCE<br />
22<br />
THINK TANK<br />
Sean Feast FCICM<br />
President Stephen Baister FCICM / Chief Executive Sue Chapple FCICM<br />
Executive Board: Chair Debbie Nolan FCICM(Grad) / Vice Chair Phil Rice FCICM / Treasurer Glen Bullivant FCICM<br />
Larry Coltman FCICM / Neil Jinks FCICM / Allan Poole MCICM<br />
Advisory Council: Caroline Asquith-Turnbull FCICM / Laurie Beagle FCICM / Glen Bullivant FCICM /Brendan Clarkson FCICM<br />
Larry Coltman FCICM / Peter Gent FCICM(Grad) / Victoria Herd FCICM(Grad) / Andrew Hignett MCICM(Grad)<br />
Dave Hindle FCICM / Laural Jefferies FCICM / Neil Jinks FCICM / Martin Kirby FCICM / Charles Mayhew FCICM / Hans Meijer<br />
FCICM / Debbie Nolan FCICM(Grad) / Amanda Phelan MCICM(Grad) / Allan Poole MCICM / Phil Rice FCICM / Phil Roberts FCICM<br />
Chris Sanders FCICM / Paula Swain FCICM / Mark Taylor MCICM / Atul Vadher FCICM(Grad)<br />
View our digital version online at www.cicm.com. Log on to the Members’<br />
area, and click on the tab labelled ‘<strong>Credit</strong> <strong>Management</strong> magazine’<br />
<strong>Credit</strong> <strong>Management</strong> is distributed to the entire UK and international CICM<br />
membership, as well as additional subscribers<br />
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do<br />
not, unless stated, reflect those of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>. The Editor reserves the right to<br />
abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘<strong>Credit</strong> <strong>Management</strong>’ is a registered<br />
trade mark of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>.<br />
Any articles published relating to English law will differ from laws in Scotland and Wales.<br />
10<br />
MONEY TALKS<br />
Sean Feast FCICM<br />
CONTENTS<br />
9 – MEANS TO DECEIVE<br />
How will the Cost-of-Living crisis impact<br />
fraud?<br />
10 – MONEY TALKS<br />
A Guide to the UK Government’s Funding<br />
of EV Charging and a chance to imagine a<br />
brave new world.<br />
16 – SILVER LINING<br />
Argentina derives its name from the Latin<br />
for Silver. But are there rich pickings for<br />
UK businesses?<br />
22 – THINK BIG<br />
What does the CICM Think Tank make of a<br />
world in crisis?<br />
34 – DEAL BREAKERS<br />
What do you need to know about the UK’s<br />
new National Security regime:<br />
42 – VIEW FROM THE SEAFRONT<br />
Is your house safe from Nuclear attack?<br />
46 – INFLUENTIAL THINKING<br />
Tackling unconscious bias by ‘un-biasing’<br />
processes.<br />
52 – THE TEACHER IN ALL OF US<br />
How one credit controller who decided<br />
against a teaching career, became a<br />
mentor to her credit team.<br />
Publisher<br />
Chartered Institute of <strong>Credit</strong> <strong>Management</strong><br />
1 Accent Park, Bakewell Road, Orton Southgate,<br />
Peterborough PE2 6XS<br />
Telephone: 01780 722900<br />
Email: editorial@cicm.com<br />
Website: www.cicm.com<br />
CMM: www.creditmanagement.org.uk<br />
Managing Editor<br />
Sean Feast FCICM<br />
Deputy Editor<br />
Iona Yadallee<br />
Art Editor<br />
Andrew Morris<br />
Telephone: 01780 722910<br />
Email: andrew.morris@cicm.com<br />
Editorial Team<br />
Imogen Hart, Rob Howard, Natalie Makin,<br />
Laura Rhodes, Sam Wilson and Mona Yazdanparast<br />
Advertising<br />
Paul Heitzman<br />
Telephone: 01727 739 196<br />
Email: paul@centuryone.uk<br />
Printers<br />
Stephens & George Print Group<br />
<strong>2022</strong> subscriptions<br />
UK: £112 per annum<br />
International: £145 per annum<br />
Single copies: £12.50<br />
ISSN 0265-2099<br />
SmartSearch delivers verification services for individuals and businesses in the<br />
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screening, daily monitoring, email alerts and Automated Enhanced Due Diligence.<br />
Brave | Curious | Resilient / www.cicm.com / <strong>October</strong> <strong>2022</strong> / PAGE 3
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