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OCTOBER <strong>2022</strong> VOLUME 6: ISSUE 10<br />
WWW.BOPBUSINESSNEWS.CO.NZ<br />
FACEBOOK.COM/BAYOFPLENTYBUSINESSNEWS<br />
UTF explores<br />
construction<br />
supply issues<br />
Tauranga’s Urban Task Force (UTF) hosted a panel discussion focused<br />
on supply chain issues at the end <strong>of</strong> August. Employers’ immigration<br />
scheme holdups in particular were highlighted, with some degree <strong>of</strong><br />
frustration, as a major cause for concern, not only for those in the<br />
industry, but for the economy as a whole.<br />
PORT BATTLING<br />
SHIP SCHEDULING<br />
Challenging labour conditions, capacity issues at<br />
Ports <strong>of</strong> Auckland, and Covid have all played into<br />
continuing scheduling issues at Port <strong>of</strong> Tauranga,<br />
with expectations delays will not be fully sorted<br />
until early next year. See story page 3.<br />
By ALAN NEBEN<br />
The UTF was established<br />
in 2021 to provide<br />
leadership to local<br />
and central government, and<br />
local business, economic and<br />
iwi sectors. According to the<br />
group, UTF advocates for<br />
positive planning and investment<br />
decisions to create<br />
meaningful changes to the<br />
current state <strong>of</strong> Tauranga City.<br />
The presentation, introduced<br />
by UTF’s Morgan<br />
Jones, outlined the current<br />
state <strong>of</strong> the industry from the<br />
individual perspectives <strong>of</strong><br />
each <strong>of</strong> the four panelists.<br />
Providing context, Priority<br />
One’s Nigel Tutt highlighted<br />
the July quarter record<br />
low unemployment rate <strong>of</strong><br />
2.9% for the Western <strong>Bay</strong> <strong>of</strong><br />
<strong>Plenty</strong>. He noted that construction,<br />
property and<br />
healthcare are the largest<br />
employment sectors<br />
in the region.<br />
He also pointed to<br />
the impacts <strong>of</strong> the current<br />
7-8% inflation rate<br />
and labour shortages,<br />
particularly slow immigrant<br />
labour flows, as major<br />
impediments to growth. He<br />
noted competition for staff<br />
will be a significant feature <strong>of</strong><br />
the local labour market.<br />
Tomkins Wake’s immigration<br />
expert Michelle Urquhart<br />
touched on the impact<br />
<strong>of</strong> Covid border closures and<br />
outlined the new work visa<br />
scheme, originally announced<br />
in 2019 for launch in 2020,<br />
but then delayed by border<br />
closures until the scheme<br />
Morgan Jones<br />
finally went live in July <strong>2022</strong>.<br />
She pointed out that,<br />
despite the quick uptake<br />
and processing <strong>of</strong> employer<br />
accreditations in May, a<br />
requirement for any employer<br />
now wishing to employ a<br />
migrant, the subsequent<br />
job check stage has been<br />
problematic.<br />
Turn to page 5<br />
THE PORTER REPORT<br />
Long Live the King P4<br />
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COVER STORY<br />
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 3<br />
Port battling ship scheduling<br />
Challenging labour conditions, capacity issues at Ports<br />
<strong>of</strong> Auckland, and Covid have all played into continuing<br />
scheduling issues at Port <strong>of</strong> Tauranga, with expectations<br />
delays will not be fully sorted until early next year.<br />
By RICHARD RENNIE<br />
Data on global shipping to July<br />
indicates an uplift in shipping<br />
reliability after months <strong>of</strong> poor<br />
performance, with reliability levels<br />
now at 41% compared to barely 30%<br />
a year ago. This still compares poorly<br />
against pre-Covid global figures <strong>of</strong><br />
75-80%.<br />
But logistics and freight company<br />
Kotahi’s latest shipping summary has<br />
Port <strong>of</strong> Tauranga, along with all other<br />
major ports in New Zealand recording<br />
a slide in shipping reliability. It<br />
reports all ports recording severe<br />
congestion, driven by weather events,<br />
vessel ‘bunching’ and lower levels <strong>of</strong><br />
labour due to Covid infections across<br />
the country.<br />
Overall, the effect has been to push<br />
New Zealand ports backwards in their<br />
scheduling reliability compared to the<br />
rest <strong>of</strong> the world. Tauranga fell from<br />
a relatively consistent 50% schedule<br />
reliability for much <strong>of</strong> the year, to<br />
below 40% for July.<br />
Auckland, Napier and Lyttelton all<br />
recorded rates lower still, with Nelson<br />
the only exception for increased reliability<br />
in July.<br />
Port <strong>of</strong> Tauranga chair Julia Hoare<br />
noted the issues the port continues to<br />
focus on when announcing its annual<br />
results in early August. She pointed to<br />
65% <strong>of</strong> ships still arriving <strong>of</strong>f-schedule<br />
and continuing delays in other parts <strong>of</strong><br />
the New Zealand supply chain.<br />
“Supply chain disruption continues<br />
to have a massive impact on our<br />
ability to deliver an efficient service<br />
for importers and exporters. We have<br />
done our best to incentivise smooth<br />
cargo flows and the financial results<br />
reflect that,” she said.<br />
Vessel delays at Tauranga have<br />
increased to up to five days, and a<br />
port spokesperson said <strong>of</strong> the 16 vessels<br />
arriving at Tauranga each week<br />
on average only six are on time, and<br />
these are the ones calling direct to<br />
Tauranga.<br />
“Ports <strong>of</strong> Auckland has said it<br />
expects to get back on schedule from<br />
March 2023, so we are hopeful we<br />
will return to better schedule reliability<br />
in the second half <strong>of</strong> the financial<br />
year,” she said.<br />
The Port <strong>of</strong> Tauranga reported an<br />
increase in group net pr<strong>of</strong>it by 8.7%<br />
to $111.3 million while paying a total<br />
dividend <strong>of</strong> 14.7c a share, up from<br />
13.5c the year before.<br />
CEO <strong>of</strong> Kotahi David Ross said<br />
Auckland’s efforts to lift its operational<br />
capacity were a key to the<br />
entire country’s improvement in shipping<br />
scheduling.<br />
“And Auckland is signalling their<br />
intention to be there by March, and<br />
everyone should be 100% behind that<br />
intent as it is good for NZ’s entire<br />
operations.”<br />
The problems with port reliability<br />
have been heightened by issues<br />
around Maersk’s Coastal Connect<br />
Supply chain disruption<br />
continues to have a<br />
massive impact on our<br />
ability to deliver an efficient<br />
service for importers and<br />
exporters. We have done<br />
our best to incentivise<br />
smooth cargo flows and<br />
the financial results reflect<br />
that.” – Port <strong>of</strong> Tauranga<br />
chair, Julia Hoare<br />
domestic shipping network. Issues<br />
around weather in Australia and challenges<br />
portside here have meant the<br />
vessels due to participate have been<br />
delayed, with improvements unlikely<br />
until November.<br />
Hoare also pointed to delays in<br />
resource consent for an additional<br />
container ship berth as contributing to<br />
efficiency issues.<br />
Despite detailed planning and consultation<br />
beginning almost four years<br />
ago the port was unsuccessful in getting<br />
its application fast-tracked under<br />
government Shovel Ready projects<br />
during the pandemic.<br />
A delayed Environment Court<br />
hearing is scheduled for early March<br />
next year. “It is incredibly frustrating<br />
after years <strong>of</strong> consultation and planning<br />
to be still ‘on hold’. Had we not<br />
had these delays, we would be finishing<br />
construction now,” said Hoare.<br />
Port <strong>of</strong> Tauranga Chief Executive,<br />
Leonard Sampson, says the Port’s<br />
diversity <strong>of</strong> cargoes and long-term<br />
freight agreements with key customers<br />
has given some certainty through<br />
extremely challenging times.<br />
“We are looking forward to a longer-term<br />
solution in the form <strong>of</strong> additional<br />
capacity at the container terminal,<br />
and soon at the Ruakura Inland<br />
Port that we are developing in Hamilton<br />
in partnership with Tainui Group<br />
Holdings.”<br />
The inland port, part <strong>of</strong> the Ruakura<br />
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<strong>2022</strong> and will connect Waikato<br />
importers and exporters with the<br />
“big ship” services calling only at<br />
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4 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
THE PORTER REPORT<br />
A monthly update on the business<br />
world from leading writer David Porter<br />
www.bopbusinessnews.co.nz<br />
CONTACT INFORMATION<br />
PUBLISHER<br />
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Email: alan@bopbusinessnews.co.nz<br />
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Long live the King<br />
World coverage <strong>of</strong> Queen Elizabeth’s recent death and the ascent <strong>of</strong><br />
her son – finally – to lead the British monarchy as King Charles III, has<br />
dominated the media.<br />
The outpouring <strong>of</strong> coverage<br />
caused me to re-examine<br />
my own modest<br />
personal experience <strong>of</strong> Charles<br />
when he toured New Zealand<br />
as a prince with his then new<br />
bride Diana in April 1983.<br />
As a young reporter, I was<br />
experiencing my first exposure<br />
to the demands and expectations<br />
<strong>of</strong> being a travelling news<br />
correspondent.<br />
By the time the royal couple<br />
reached New Zealand,<br />
they had already experienced<br />
a month <strong>of</strong> ‘walkabouts’ across<br />
Australia, accompanied by the<br />
royal train. This was a tour<br />
group <strong>of</strong> <strong>of</strong>ficials, bureaucratic<br />
flunkies and a ‘royal rat pack’<br />
<strong>of</strong> mostly British journalists.<br />
And as could easily be<br />
observed, it wasn’t the millions<br />
<strong>of</strong> handshakes and camera<br />
flashlights that affected<br />
Diana, but rather an early realisation<br />
by her – and the crowds<br />
– that her celebrity power way<br />
outstripped that <strong>of</strong> her husband.<br />
As was soon to prove<br />
the case for their marriage in<br />
what eventually became a battle<br />
with much <strong>of</strong> the rest <strong>of</strong> the<br />
royal family.<br />
She became an adept<br />
embracer and manipulator <strong>of</strong><br />
the press, before her own sad<br />
The royals on the 1983<br />
tour <strong>of</strong> NZ and Australia.<br />
demise in a Parisian car crash.<br />
I in no way blame Diana<br />
for her approach. Although in<br />
those early days in New Zealand<br />
the royal couple seemed<br />
happy enough, she was clearly<br />
adjusting to the fact that marrying<br />
into the royal family wasn’t<br />
necessarily an easy road to<br />
tread.<br />
Diana was, in my view,<br />
already a natural with the<br />
media. She seldom entered<br />
a room or hit a street on that<br />
tour where she had not already<br />
carefully worked out how she<br />
could present her best angles to<br />
the camera. She realised very<br />
early on what the best relationship<br />
would be to get the press<br />
largely on her side in the palace<br />
wars.<br />
One <strong>of</strong> the charming aspects<br />
<strong>of</strong> the 1983 royal tour – especially<br />
for the British press then<br />
– was that they were actually<br />
privileged to speak directly<br />
(for approximately a minute<br />
or so) to each <strong>of</strong> the royals at a<br />
welcome function in Auckland.<br />
Direct conversation with the<br />
royals was otherwise then very<br />
strictly controlled by Charles’<br />
public relations manager.<br />
I can recall very little <strong>of</strong><br />
my own truncated conversation<br />
with Diana. But I do recall<br />
coming away from my chat<br />
with Charles thinking he really<br />
was quite an interesting man.<br />
He responded to my questions<br />
on how he handled the<br />
repetitions <strong>of</strong> royal walkabouts<br />
in a way that struck me as<br />
refreshingly straightforward. It<br />
was, he remarked to me, “very<br />
difficult to find anything new<br />
to say”.<br />
Whoever was writing his<br />
set-piece speeches for him<br />
during the 1983 tour seemed<br />
to do a solid job as these<br />
were usually interesting and<br />
apposite.<br />
Charles has stumbled frequently<br />
in the media, and the<br />
David Porter<br />
British press has taken some<br />
years to come to terms with his<br />
current wife, though it seems<br />
to have now been largely won<br />
over.<br />
He apparently had a staff<br />
<strong>of</strong> around 30 as prince and<br />
his travel ventures reportedly<br />
require a specific list <strong>of</strong> personal<br />
items.<br />
According to Tina Brown’s<br />
new book, “The Palace<br />
Papers,” on his visits, the<br />
Prince <strong>of</strong> Wales brings an<br />
orthopedic bed, a lavatory seat,<br />
toilet paper, and two paintings<br />
<strong>of</strong> Scottish landscapes. Who<br />
wouldn’t?<br />
The fact that Charles and<br />
his family enjoy millions in<br />
essentially unearned income<br />
from their inheritance <strong>of</strong> centuries<br />
<strong>of</strong> property ownership<br />
leaves them somewhat out <strong>of</strong><br />
touch with everyday reality.<br />
Nonetheless, ins<strong>of</strong>ar as any<br />
member <strong>of</strong> his family ever<br />
does, he <strong>of</strong>ten speaks his mind.<br />
Charles has waited a long<br />
time to become king, and I trust<br />
he enjoys his long-awaited role.<br />
It will be an interesting reign.<br />
Long live the king.<br />
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COVER STORY<br />
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 5<br />
Urban Task Force explores<br />
construction supply issues<br />
Continued from page 1<br />
“Immigration New Zealand’s system<br />
is not working the way it should<br />
and applications are getting hung up,”<br />
Urquhart noted.<br />
She observed that the problems<br />
and delays are resulting from the<br />
obligatory job checks – the stage at<br />
which checks are made to prove no<br />
New Zealanders are available to do<br />
the job – taking so long, delaying<br />
the migrant’s ability to apply. This<br />
has been exacerbated by new system<br />
failures.<br />
Although immigration New Zealand<br />
originally announced the first<br />
two stages, employer accreditation<br />
and job checks, would be completed<br />
in under 10 days, this target has been<br />
abandoned and they now won’t even<br />
provide a timeline.<br />
Willy Bedford from Venture<br />
Developments focused on his organisation’s<br />
experiences with residential<br />
housing and construction trends,<br />
particularly challenges to the market<br />
from climbing interest rates, property<br />
prices and escalating building costs,<br />
driven by increased consenting, material<br />
and labour costs. “All <strong>of</strong> this has<br />
resulted in significant increases to<br />
square metre rates”, he said.<br />
Bedford calculated that building<br />
costs have increased from approximately<br />
$3000 to $4000 per square<br />
metre over the last 18 months. As a<br />
result, fixed-price building contracts<br />
Tomkins Wake’s immigration specialist Michelle Urquhart explains<br />
the requirements for employer accreditation. Photo/Supplied.<br />
have become increasingly hard to<br />
promote.<br />
Bedford identified opportunities<br />
for developers to work collaboratively<br />
with the parties to achieve<br />
improved housing affordability.<br />
Hawkins’ Peter McCawe highlighted<br />
escalation challenges his<br />
organisation has encountered in<br />
the commercial construction sector<br />
recently.<br />
He described the ‘perfect storm’<br />
caused by Covid, overlapping three<br />
areas: the loss <strong>of</strong> production time as<br />
a result <strong>of</strong> lockdowns; Shipping and<br />
transport cost increases; And continued<br />
high demand for materials and<br />
human resources.<br />
“From a commercial construction<br />
perspective, we don’t see things<br />
slowing down. Although the escalation<br />
will become less volatile, it’s<br />
not going to go into the negatives”,<br />
he warned. “Costs will not, unfortunately,<br />
decrease – only the rates at<br />
which they increase will slow down.”<br />
McCawe illustrated the problems<br />
identified by Urquhart for employers<br />
in the construction sector securing<br />
human resources from abroad. He<br />
described how, despite a recruitment<br />
drive in March when the borders<br />
opened that involved a trip to the UK<br />
where 50 prospective employees were<br />
interviewed and 25 <strong>of</strong>fers made – to<br />
date only three have finally landed in<br />
New Zealand.<br />
His message to employers: “Ensure<br />
that remuneration is competitive,<br />
you’ve got a healthy team culture,<br />
and that you’ve got flexible working<br />
arrangements.<br />
From a commercial<br />
construction<br />
perspective, we don’t<br />
see things slowing<br />
down. Although the<br />
escalation will become<br />
less volatile, it’s not<br />
going to go into the<br />
negatives.”<br />
– Peter McCawe<br />
Seeka releases Sustainability Report<br />
Carbon footprint independently verified Targeting 30% reduction in carbon emissions by 2025.<br />
Listed produce company, Seeka<br />
Limited released its first comprehensive<br />
Sustainability Report<br />
in June. Seeka’s Sustainability Report<br />
<strong>2022</strong> focuses on establishing the<br />
base methodology for Sustainability<br />
Reporting including three years <strong>of</strong><br />
independently verified carbon footprint<br />
calculations.<br />
The report outlines the initiatives<br />
and targets that the company is putting<br />
in place to measure its sustainability<br />
performance and its initiatives<br />
to respond to climate change.<br />
Seeka has established a goal <strong>of</strong><br />
being net zero carbon by 2050 through<br />
initiatives including waste reduction,<br />
regenerative orchard practices, being<br />
an employer <strong>of</strong> choice and supporting<br />
the wellbeing <strong>of</strong> local communities.<br />
Seeka Chief Executive, Michael<br />
Franks, outlined that the report is<br />
a significant step forward for the<br />
company. It establishes Seeka as a<br />
socially and environmentally responsible<br />
company in each <strong>of</strong> the regions.<br />
Seeka has committed to reduce its<br />
verified carbon footprint by 30% by<br />
2025 and 50% by 2030. Following<br />
the plan, the company has established<br />
the target <strong>of</strong> being net zero carbon by<br />
2050.<br />
In addition to reporting absolute<br />
carbon results, Seeka is benchmarking<br />
intensity-based performance indicators<br />
to capture efficiency gains as<br />
the business grows.<br />
Franks explains, “We operate<br />
in fast-growing industries, and we<br />
intend to continue expanding through<br />
a planned increase in New Zealand<br />
kiwifruit crops. We are measuring<br />
the carbon impact <strong>of</strong> fruit handled by<br />
Seeka, which at 50.7 tonnes <strong>of</strong> C02e<br />
per 100,000 class 1 trays packed is<br />
trending down over the past three<br />
years, demonstrating early gains from<br />
our carbon reduction initiatives.”<br />
Seeka <strong>2022</strong> sustainability<br />
highlights:<br />
• Carbon footprint assurance for<br />
2019, 2020 and 2021 by Toitu<br />
Envirocare<br />
• Assisting iwi to achieve improved<br />
economic enablement through<br />
the joint development <strong>of</strong> their<br />
land<br />
• Recovering strings from 150<br />
hectares <strong>of</strong> SunGold kiwifruit<br />
orchards, recycled and diverted<br />
from landfill<br />
• Growing the Pacific economy<br />
with 781 Pacific people supported<br />
into seasonal employment in<br />
2021 through Seeka’s recognised<br />
seasonal employer programme<br />
• Capacity for 446kW <strong>of</strong> solar<br />
power with systems installed in<br />
Seeka Kerikeri, Seeka Australia<br />
and Seeka 360 in Te Puke<br />
• 100 tonnes <strong>of</strong> organic waste able<br />
to be diverted to regenerative horticulture;<br />
composted at Seeka’s<br />
worm farm and applied to Seeka<br />
orchards<br />
• Six hybrid vehicles joined Seeka’s<br />
fleet<br />
• $270k donated to charity, sports<br />
groups and local organisations<br />
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6 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
Proposed GST change gone by<br />
lunchtime: public opinion can count<br />
The Tax Bill introduced in August got more than its fair share <strong>of</strong><br />
attention for all the wrong reasons. The press release by <strong>of</strong>ficials<br />
highlighted the planned FBT exemption for employer subsidised public<br />
transport, which is only expected to provide about $9 million in benefit<br />
to employers in terms <strong>of</strong> reduced FBT collected, but this was largely<br />
overlooked by press and commentators.<br />
TAXATION<br />
> BY ANDREA SCATCHARD<br />
Andrea Scatchard is a Tax Partner at Deloitte, based<br />
in the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>. She can be reached on ascatchard@deloitte.co.nz<br />
Unless you have been<br />
hiding under a rock you<br />
will know that the part<br />
<strong>of</strong> the Bill that caught everyone’s<br />
attention was the proposed<br />
imposition <strong>of</strong> 15% GST<br />
on fund manager fees. While<br />
this was intended to bring<br />
some certainty and consistency<br />
to the way in which GST<br />
is charged by fund managers,<br />
which is arguably a good outcome,<br />
the modelling suggested<br />
that by 2070 this would reduce<br />
total Kiwisaver investor funds<br />
by approximately $103 billion.<br />
To put it in context, this is<br />
only about 4% <strong>of</strong> the total forecast<br />
value <strong>of</strong> funds invested,<br />
but the outrage was such that<br />
the proposal was literally gone<br />
by lunchtime and the Bill has<br />
been reissued without these<br />
clauses.<br />
Another part <strong>of</strong> the Bill<br />
which has not received a lot<br />
<strong>of</strong> attention in the media is the<br />
changes around the platform<br />
economy. The Bill contains<br />
two separate changes, which<br />
apply to different parts <strong>of</strong> the<br />
platform economy:<br />
1. Extending the existing<br />
GST marketplace rules to<br />
capture accommodation,<br />
ride-sharing, and food and<br />
beverage delivery services<br />
provided through electronic<br />
marketplaces.<br />
2. Implementing an information<br />
and reporting framework<br />
that will require New<br />
Zealand-based digital platforms<br />
to annually provide<br />
Inland Revenue with data<br />
about sellers. Platforms that<br />
are in scope are any that<br />
have sellers in the following<br />
sectors:<br />
a. Rental <strong>of</strong> immovable<br />
property (including commercial,<br />
short-stay, and<br />
visitor accommodation);<br />
b. Personal services<br />
(including any time- or<br />
task-based work);<br />
c. The sale <strong>of</strong> goods; and<br />
d. Vehicle rentals.<br />
The first <strong>of</strong> these changes<br />
will require the digital platforms<br />
to return 15% GST on<br />
short stay accommodation,<br />
The bill requires<br />
digital platforms<br />
<strong>of</strong>fering ride-sharing,<br />
food and beverage<br />
delivery and short<br />
stay accommodation<br />
to return 15% GST.<br />
ride-sharing and food and beverage<br />
delivery services, even<br />
if the supplier <strong>of</strong> those services<br />
is itself GST registered<br />
and currently returning GST<br />
(these will become zero-rated<br />
supplies for the supplier). Suppliers<br />
that are GST registered<br />
will still be able to claim GST<br />
on their costs as they currently<br />
do, so there should be minimal<br />
overall impact for them, just a<br />
new layer <strong>of</strong> complexity.<br />
Where the suppliers are<br />
not GST registered, the digital<br />
platform will be able to claim<br />
a notional input tax credit <strong>of</strong><br />
8.5% on behalf <strong>of</strong> the supplier<br />
meaning that the net GST payable<br />
by the platform will be<br />
6.5%.<br />
The platform must then<br />
pass on the 8.5% credit to the<br />
underlying non-registered supplier<br />
as cash. For the large<br />
number <strong>of</strong> taxpayers whose<br />
turnover is under $60,000 or<br />
who have chosen not to voluntarily<br />
register for GST, this<br />
will be a big change and represents<br />
an overall reduction in<br />
return for the supplier which<br />
may well be passed on in the<br />
form <strong>of</strong> increased charges to<br />
consumers. Inland Revenue<br />
estimated this additional cost<br />
to consumers to be $47 million<br />
per year.<br />
The second change will<br />
require New Zealand based<br />
digital platforms to collect<br />
and report on the identity,<br />
residence and sales information<br />
for sellers using the platform<br />
for the relevant types <strong>of</strong><br />
supplies.<br />
Where the seller is a New<br />
Zealand resident, we expect<br />
Inland Revenue will then<br />
use that information to check<br />
whether the seller has returned<br />
that income for tax purposes.<br />
Where the seller is not<br />
a New Zealand resident the<br />
information will be passed on<br />
to the relevant tax authority<br />
overseas. While New Zealand<br />
resident sellers who use<br />
overseas based platforms to<br />
sell goods and services are<br />
not directly affected by these<br />
changes, it is most likely that<br />
the platforms will be required<br />
to report the equivalent information<br />
in the jurisdiction<br />
that they are resident and that<br />
information will end up in<br />
Inland Revenue’s hands in due<br />
course.<br />
These proposals, and the<br />
many others that are included<br />
in the Bill, are open for consultation<br />
for the next few weeks.<br />
The turnaround on the GST<br />
on fund management services<br />
shows that public opinion can<br />
count, so if you would like to<br />
make a submission, or if you<br />
just want to know how these<br />
changes might affect you, get<br />
in touch with your accountant<br />
or tax adviser.<br />
Building employee self-confidence<br />
A recent Dale Carnegie study found that, “Confidence is the emotion<br />
that empowered employees value most highly.” When employees are<br />
self-confident, they perform at a higher level, show better engagement,<br />
and are more creative. But confidence is a skill that many people need<br />
to work on, even more so after the shocks <strong>of</strong> the pandemic.<br />
Like self-awareness,<br />
self-confidence is one<br />
<strong>of</strong> those game changing<br />
competencies. Having a<br />
greater belief in yourself and<br />
abilities completely changes<br />
what you can see yourself<br />
achieving.<br />
I remember in my late 20’s<br />
finally heading overseas for<br />
my “OE”. This was a 6 week<br />
see the world” every day<br />
planned tour <strong>of</strong> the UK and<br />
Europe.<br />
I remember watching in<br />
amazement as several <strong>of</strong> our<br />
group left the Contiki tour in<br />
Paris before the bus returned<br />
to London.<br />
Where would they go?<br />
I wondered. Ten years later<br />
after quite a lot <strong>of</strong> pr<strong>of</strong>essional<br />
development my wife<br />
and I arrived in Bangkok<br />
with nothing planned but one<br />
night accommodation and<br />
a 12month round the world<br />
ticket. Nothing was a problem<br />
anymore. So why do we lack<br />
confidence?<br />
Reasons employees may<br />
not be confident at work<br />
• Lack <strong>of</strong> Job-Specific<br />
Knowledge & Training<br />
Opportunities<br />
According to a 2018 study,<br />
32% <strong>of</strong> workers felt underqualified<br />
for their current role<br />
in the previous year. As time<br />
has progressed and work has<br />
become remote, hybrid, and<br />
filled with AI, workers feel<br />
even more unprepared to fulfil<br />
their job requirements, and<br />
45% <strong>of</strong> employees say their<br />
work doesn’t provide enough<br />
job support training and skill<br />
development opportunities.<br />
Lack <strong>of</strong> self-confidence stems<br />
from not knowing what you’re<br />
doing.<br />
• Poor Management Style<br />
Unfortunately, managers<br />
and bosses have a significant<br />
impact on employee confidence.<br />
A boss who lacks empathy<br />
may be unintentionally<br />
harsh to an employee about a<br />
mistake or when giving constructive<br />
feedback. Managers<br />
also might fall into micromanaging,<br />
taking decision-making<br />
power out <strong>of</strong> the hands <strong>of</strong> the<br />
worker. This can cause confidence<br />
in the workplace to<br />
decline significantly.<br />
• Company Disarray<br />
The company’s culture,<br />
policies, mission, and future<br />
are all important considerations.<br />
If any <strong>of</strong> these are in<br />
disarray, employees will disengage.<br />
According to Gartner,<br />
52% <strong>of</strong> employees strongly<br />
agreed that the pandemic has<br />
caused them to question the<br />
purpose <strong>of</strong> their jobs. A clear<br />
company mission that employees<br />
can connect with means<br />
those employees will have an<br />
innate desire to complete their<br />
work and do it well.<br />
Six ways to boost<br />
employee self-confidence<br />
Knowing how to boost someone’s<br />
confidence is a key trait<br />
<strong>of</strong> leaders, managers, and<br />
EDUCATION AND TRAINING<br />
> BY MICHAEL SHAW<br />
Michael Shaw is managing director <strong>of</strong> Dale Carnegie BOP<br />
Waikato (www.bop-waikato.dalecarnegie.com). He can be<br />
reached on Michael.shaw@dalecarengie.com<br />
executives. Here are 6 ideas<br />
for how to boost employee<br />
confidence:<br />
• Recognition: Take the time<br />
to recognise someone’s efforts<br />
and contributions, even if they<br />
resulted in a negative outcome<br />
or their idea wasn’t chosen.<br />
• Offer Assistance: Knowing<br />
that help is available on a project<br />
can relieve pressure and<br />
increase confidence.<br />
• Cultivate Psychological<br />
Safety: As leaders, it is our<br />
responsibility to create a culture<br />
<strong>of</strong> psychological safety<br />
within the organisation and<br />
teams, so employees will feel<br />
more supported in speaking up<br />
and sharing their ideas.<br />
• Provide Training: From<br />
on-the-job skills training to a<br />
course specifically designed<br />
to raise self-confidence, resilience<br />
and interpersonal skills.<br />
• Listen: Sometimes, all it<br />
takes to create an atmosphere<br />
<strong>of</strong> openness is listening to<br />
that person, whether it be in a<br />
meeting with an idea or during<br />
a one-on-one call.<br />
• Delegate and Empower:<br />
Employees, must step up to<br />
the plate when given responsibilities,<br />
which pushes them<br />
slightly outside <strong>of</strong> their comfort<br />
zone, which is how they<br />
gain confidence.<br />
Building confidence at<br />
work, not only increases the<br />
value and resilience <strong>of</strong> your<br />
business, but the ripple effect<br />
also flows onto family and<br />
community.
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 7<br />
Late 2023 date firm for<br />
<strong>Bay</strong>park-<strong>Bay</strong>fair link opening<br />
Left: The <strong>Bay</strong>park end <strong>of</strong> the <strong>Bay</strong>park-<strong>Bay</strong>fair Link<br />
project. Right: View <strong>of</strong> <strong>Bay</strong>fair roundabout and<br />
interchange on <strong>Bay</strong>park-<strong>Bay</strong>fair Link project.<br />
For Jo Wilton <strong>of</strong> Waka Kotahi, and most <strong>of</strong> the <strong>Bay</strong>’s motoring public, next Christmas<br />
will not be arriving soon enough. Next December marks the planned opening <strong>of</strong> the<br />
<strong>Bay</strong>park to <strong>Bay</strong>fair Link roading project separating local, state highway and rail<br />
traffic, to complete the state highway two eastern corridor system.<br />
By RICHARD RENNIE<br />
While uncertain about the $260<br />
million dollar project’s absolute<br />
final cost, as regional<br />
manager for infrastructure delivery<br />
Wilton has confirmed December 2023<br />
is a “definite yes” for its opening date.<br />
Having commenced in 2015, the<br />
1.7km stretch <strong>of</strong> highway marks one<br />
the most expensive projects undertaken<br />
in recent years for its relatively<br />
short length, with one <strong>of</strong> the longest<br />
construction periods.<br />
For a cost comparison, the Tauranga<br />
Northern Link (TNL) at 6.8km<br />
has been costed at $655 million. Over<br />
the Kaimai range the recently opened<br />
22km <strong>of</strong> the Hamilton expressway<br />
was completed on time and under<br />
budget at $800 million. The completed<br />
Hamilton and Huntly sectors<br />
<strong>of</strong> the Waikato expressway total 37km<br />
and were also both started in 2015.<br />
The opening date for the <strong>Bay</strong>park-<strong>Bay</strong>fair<br />
project was pushed out<br />
two years when an extended pedestrian<br />
underpass was retrospectively<br />
added, also adding a further $26 million<br />
to the bill. The underpass will<br />
enable pedestrians to move under both<br />
Maunganui Road and SH2 and construction<br />
is expected to be ongoing<br />
while it is also in use.<br />
However, Wilton said the underpass’s<br />
construction also necessitated<br />
some major additional geo-technical<br />
work when previously undetected<br />
pumice deposits required extra underground<br />
strengthening.<br />
The project’s original quoted construction<br />
cost was $120 million, but<br />
Wilton said that had failed to include<br />
the costs <strong>of</strong> purchasing adjacent properties,<br />
while the additional below<br />
ground strengthening work and underpass<br />
had also added to costs.<br />
But she has been heartened by the<br />
visible above-ground work now moving<br />
at pace on the project, including<br />
the installation this winter <strong>of</strong> bridge<br />
beam installations at both the northern<br />
end at the <strong>Bay</strong>fair flyover, and the second<br />
state highway 2 bridge.<br />
Spans for the <strong>Bay</strong>fair flyover have<br />
also been installed between April and<br />
August. In total 46 locally manufactured<br />
bridge beams, <strong>of</strong>ten weighing up<br />
to 54 tonnes have been placed.<br />
Permanent concrete barriers have<br />
also been poured in recent weeks<br />
around the base <strong>of</strong> the flyover’s southern<br />
ramp using a machine that shapes<br />
fresh concrete and forms the barriers<br />
in its wake.<br />
Two lanes on Girven Road between<br />
<strong>Bay</strong>fair roundabout and Gloucester<br />
Road are also expected to be restored<br />
and the shopping centre’s first Girven<br />
Road entrance and footpath in the area<br />
is due to be completed by late September.<br />
Work is also continuing on<br />
the Truman Lane walking and cycling<br />
connections, the Papamoa <strong>of</strong>f-ramp<br />
and state highway road under the<br />
interchange.<br />
Wilton said every roading project<br />
has its own unique challenges, but<br />
for the <strong>Bay</strong>park-<strong>Bay</strong>fair project the<br />
fact it is a “brownfields” project was<br />
one <strong>of</strong> them. “Working in an existing<br />
corridor that already has traffic and<br />
services, a state highway that cannot<br />
be closed makes work progress more<br />
challenging. Staging your work has to<br />
be done carefully, and safely for workers<br />
and motorists.”<br />
She said given a choice any engineer<br />
would prefer a “greenfields”<br />
project, such as most <strong>of</strong> the TNL and<br />
Waikato Expressway projects have<br />
been. Traffic volumes through the site<br />
are significant at about 36,000 a day,<br />
less than the Auckland motorway peak<br />
but ahead <strong>of</strong> Waikato Expressway at<br />
25,000 a day.<br />
Once fully opened the project<br />
will facilitate the seamless movement<br />
<strong>of</strong> traffic coming from the Tauranga<br />
Eastern Link (TEL) into Mount<br />
Maunganui or via state highway 29a<br />
to Tauranga, with separation from the<br />
rail line and between local and highway<br />
traffic.<br />
Success for Scion in latest funding round<br />
Two innovative Scion research projects will receive investment funding totalling<br />
$1.9 million over three years through the Ministry <strong>of</strong> <strong>Business</strong>, Innovation and<br />
Employment’s <strong>2022</strong> Endeavour Fund.<br />
Scion scientists will also contribute<br />
their expertise to a<br />
further six projects involving<br />
other research organisations that<br />
secured Government support from<br />
the Endeavour Fund – Aotearoa New<br />
Zealand’s largest contestable research<br />
fund.<br />
The successful science projects<br />
were announced by Research, Science<br />
and Innovation Minister Hon Dr<br />
Ayesha Verrall yesterday.<br />
Endeavour funding for the two<br />
successful Scion projects will come<br />
from its Smart Ideas investment<br />
mechanism. Smart Ideas are intended<br />
to catalyse and rapidly test promising,<br />
innovative research ideas with high<br />
potential for benefit to New Zealand.<br />
One pioneering Scion project, in<br />
partnership with the University <strong>of</strong><br />
Cambridge, ‘Implanted sensors monitoring<br />
tree health and carbon capture<br />
efficiency’, will receive $1 million<br />
over three years to design sensors to<br />
measure the nutritional status, vitality,<br />
carbon capture efficiency and<br />
microbiome fitness <strong>of</strong> growing trees.<br />
Precision forestry uses remote<br />
sensing tools such as satellites and<br />
drones, combined with sophisticated<br />
sensors, to detect subtle variations in<br />
plant health, nutrient and water status.<br />
Monitoring the physiological processes<br />
inside trees in real-time is the<br />
only way to fully understand how<br />
trees are responding to the environment<br />
around them and to future-pro<strong>of</strong>ing<br />
their resilience to climate change.<br />
To implement this in practice,<br />
Scion will develop sophisticated<br />
low-cost bioelectronic sensors which<br />
can be implanted inside trees. These<br />
types <strong>of</strong> sensors have been used in<br />
biomedical research – but rarely used<br />
inside trees for forestry. Their use<br />
in New Zealand radiata pine will be<br />
pioneering.<br />
Data generated by these sensors<br />
will be transmitted from the trees via<br />
a wireless network in the forest.<br />
Fusing data from remote sensing<br />
together with physiological sensors<br />
within trees, combined with genome<br />
and climate data, can provide the<br />
most complete insights into a growing<br />
forest anywhere in the world.<br />
Successful too, was the Scion<br />
proposal, ‘Plant-inspired 3D-printed<br />
scaffold for tissue culture’. Awarded<br />
$900,000 over three years, Scion scientists<br />
will explore new technology<br />
that aims to improve the tissue culture<br />
technique that makes clonal forestry<br />
possible in conifers.<br />
Commercial forestry relies on producing<br />
vast numbers <strong>of</strong> trees – <strong>of</strong>ten<br />
elite clones. Somatic embryogenesis<br />
is the tissue culture technique that is<br />
used to create embryos for this purpose,<br />
but it has some limitations.<br />
Somatic embryos can have trouble<br />
maturing on a flat surface – effectively<br />
when they are sitting on a dish<br />
on a laboratory bench. In nature, these<br />
embryos would mature in a complex<br />
three-dimensional structure as they<br />
interact with other cells and respond<br />
to different gradients and signals <strong>of</strong><br />
temperature, mechanical force, nutrients<br />
and plant hormones.<br />
Replicating this environment is<br />
extremely challenging in the laboratory,<br />
yet it is the key to successful<br />
tissue culture.<br />
This project will adopt sophisticated<br />
3D printing techniques using<br />
hydrogels to create a scaffold with<br />
gradients <strong>of</strong> hormones, nutrients and<br />
porosity along its length. To visualise<br />
this scaffold, imagine a large cardboard<br />
tube with round holes in the<br />
sides and complex gradients <strong>of</strong> hormones<br />
and nutrients along its length.<br />
While the immediate application<br />
is in the forestry industry, the same<br />
technique can be applied to other<br />
plant species, mammals and create<br />
new biomedical opportunities.<br />
Science leaders at Scion will also<br />
contribute to six collaborative projects<br />
that received a total <strong>of</strong> $5,754,700<br />
At Scion, we’re proud<br />
to lead research that<br />
will unleash the power<br />
<strong>of</strong> forestry, tackle<br />
climate change and<br />
help transition New<br />
Zealand to a circular<br />
bioeconomy.”<br />
– Dr Julian Elder<br />
from the Endeavour Fund. They<br />
involve joint research with Auckland<br />
University, WSP Research NZ<br />
Ltd, Manaaki Whenua – Landcare<br />
Research, Lincoln University, Auckland<br />
University <strong>of</strong> Technology and<br />
Massey University.<br />
Scion chief executive Dr Julian<br />
Elder says yesterday’s announcement<br />
is fantastic news for the Scion teams<br />
who were successful in securing<br />
funding.<br />
“We’re delighted with the funding<br />
win, which acknowledges the value<br />
that we know forests can contribute<br />
to a more prosperous economy and<br />
healthier environment.<br />
“Forests will be at the heart <strong>of</strong> a<br />
low-carbon future New Zealand. At<br />
Scion, we’re proud to lead research<br />
that will unleash the power <strong>of</strong> forestry,<br />
tackle climate change and help<br />
transition New Zealand to a circular<br />
bioeconomy.<br />
“I congratulate all the funding<br />
recipients and look forward to supporting<br />
our teams as this important<br />
research gets underway.”<br />
The Endeavour Fund supports<br />
excellent research with the potential<br />
to positively transform New Zealand’s<br />
economy, environment and society.<br />
This year a total <strong>of</strong> $236.5 million has<br />
been allocated to 71 projects.
8 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
True business wealth?<br />
It’s only a matter <strong>of</strong> time<br />
Against a backdrop<br />
<strong>of</strong> global economic<br />
compression, political<br />
uncertainty and<br />
widespread talent<br />
shortages, learn<br />
why right now is the<br />
perfect opportunity<br />
for smart business<br />
leaders to enjoy the<br />
time <strong>of</strong> their lives.<br />
MINING BUSINESS WEALTH<br />
> BY FREDDIE BENNETT<br />
Guinness World Record Holder, podcast host and bestselling author,<br />
Freddie is known as ‘The Pr<strong>of</strong>it Hunter’. He helps business owners<br />
enjoy more time, money and freedom by discovering and extracting<br />
hidden pr<strong>of</strong>its in their companies. Freddie@conqueryourmedia.com<br />
LOCAL GOVERNMENT<br />
Are there<br />
other ways<br />
to get our<br />
city moving?<br />
It’s slipping through our fingers,<br />
and we don’t even<br />
realise.<br />
We know time is short. Yet<br />
we take no meaningful action<br />
to make the changes we seek<br />
in our businesses and our lives.<br />
You know this. I know this.<br />
But our words betray our<br />
thoughts.<br />
Don’t believe me? When<br />
someone asks you how your<br />
week is going, how <strong>of</strong>ten do<br />
you reply “busy”, without<br />
even pausing to think? How<br />
recently have you said something<br />
along the lines <strong>of</strong> “I<br />
can’t believe how fast this year<br />
is flying by”?<br />
Time speeds up, yet we<br />
stand still.<br />
I speak to hundreds <strong>of</strong> business<br />
owners every month, and<br />
most <strong>of</strong> them say the same<br />
thing: “Not enough money.<br />
Not enough talent.”<br />
But what if money and talent<br />
weren’t the real issue?<br />
What if TIME was the solution<br />
you really needed?<br />
Queen Elizabeth, Steve<br />
Jobs, Henry Ford, Kobe Bryant:<br />
All had bucketfuls <strong>of</strong><br />
money. All had an endless<br />
talent pool <strong>of</strong> resources to call<br />
upon.<br />
All ran out <strong>of</strong> time.<br />
But what if I could give you<br />
more time?<br />
What if I could show you<br />
how to achieve more with less?<br />
How much richer would<br />
your days be?<br />
Give me five minutes, and<br />
I’ll give you your life back.<br />
You’ll never find the time<br />
I don’t care how wealthy or<br />
successful you are, you’ll<br />
never ‘find’ the time for anything.<br />
If you want time, you<br />
must make it.<br />
How do you make time?<br />
Ironically, you make time by<br />
slowing down.<br />
You slow down by prioritising<br />
yourself. This means<br />
stop putting your calendar in<br />
abusive charge <strong>of</strong> your life and<br />
stop letting other people use<br />
you.<br />
This will probably feel selfish<br />
at first, so let’s hammer<br />
home the point by showing<br />
you the evidence in black and<br />
white. Or – to be precise – red<br />
and green.<br />
Let’s do an experiment. Go<br />
to your work calendar. Print<br />
<strong>of</strong>f two copies <strong>of</strong> this week’s<br />
diary. If you live in the modern<br />
world and do things digitally,<br />
then do this activity online. If<br />
you’re too busy (ahem), then<br />
do this in your mind’s eye.<br />
Take a red pen. In the first<br />
copy <strong>of</strong> your calendar, scribble<br />
red anything where you<br />
are NOT directly serving (i.e<br />
talking to) a money-paying<br />
customer or client. That means<br />
c<strong>of</strong>fee catch-ups, internal<br />
meetings, training sessions,<br />
weekly updates – all <strong>of</strong> it gets<br />
the crimson crayon treatment.<br />
Next, take a green pen. In<br />
the second copy <strong>of</strong> your calendar,<br />
scribble green any activity<br />
that you LOVE to do. Don’t<br />
BS me that you love budget<br />
meetings. I’m talking about<br />
the set-your-soul-on-fire,<br />
can’t-sleep-because-I’m-tooexcited<br />
stuff that truly lights<br />
up your life.<br />
Look at how much red is on<br />
your calendar.<br />
Then look at the amount <strong>of</strong><br />
green.<br />
Then try to tell me you’ll<br />
never find the time to fulfil<br />
your business and life<br />
ambitions.<br />
The harsh truth is this: You<br />
do have the time. You just give<br />
it to other people.<br />
Killing Time<br />
There is no greater time waster<br />
than pleasing people. I’m not<br />
just saying that because I’m<br />
an awfully polite British chap.<br />
Over my years advising clients<br />
on performance, mindset<br />
and productivity, the deeper<br />
we dig, the more the desire<br />
to please others reaches the<br />
surface.<br />
Phone rings. Answer it.<br />
Email pings. Read it.<br />
“Have you got a minute?”<br />
Take as many as you want.<br />
It’s so easy to fill our days<br />
with the arduous task <strong>of</strong> winning<br />
the approval <strong>of</strong> others.<br />
Answering every call. Fulfilling<br />
every request. Interrupting<br />
ourselves and our own dreams<br />
over and over again.<br />
Then we wonder why our<br />
first feeling every morning is:<br />
“I didn’t sleep enough”.<br />
And our last thought every<br />
night is: “I haven’t done<br />
enough”.<br />
That’s why the amateurs<br />
<strong>of</strong> this game talk about ‘Time<br />
Management’. But it’s not<br />
management. ‘Management’<br />
is a safe-word in the dungeon<br />
where our true potential gets<br />
tied up and blindfolded.<br />
This is about Time Leadership.<br />
Leaders are ruthless<br />
when they need to be. A leader<br />
will cut away beliefs and perceptions<br />
that another person’s<br />
time is more important than<br />
their own.<br />
A leader understands<br />
that their life is theirs. But it<br />
doesn’t just arrive. It must be<br />
created.<br />
The <strong>Business</strong> <strong>of</strong><br />
Busy-ness<br />
Of course, we are faced with<br />
something <strong>of</strong> a time-pressured<br />
dilemma.<br />
If you’re running a business<br />
and you empower your<br />
teams to be selfish with their<br />
time, you won’t have a business.<br />
Because everyone will<br />
be declining meeting requests<br />
and skipping down Papamoa<br />
Beach, having the time <strong>of</strong><br />
their lives while shouting “But<br />
Freddie Bennett told me I was<br />
a Time Leader!”<br />
So you must teach your<br />
people how to make more<br />
time.<br />
First, give them the breathing<br />
space to do their jobs.<br />
Efficiency studies have shown<br />
that one hour <strong>of</strong> uninterrupted<br />
work time is worth three hours<br />
<strong>of</strong> distraction-filled time.<br />
Next, you can stop your<br />
teams feeling overwhelmed.<br />
Help them remove regrets<br />
about previous projects or<br />
worries about future initiatives.<br />
Remind them: All that<br />
matters is today.<br />
Finally, lead them to understand<br />
that so much time is<br />
wasted with frustration, upset,<br />
anger, gossip and fear. But situations<br />
at work (e.g dysfunctional<br />
teams, angry customers,<br />
power-tripping leaders) don’t<br />
directly create these life-sucking,<br />
time-burning actions. It<br />
is our interpretation <strong>of</strong> these<br />
events that does the damage.<br />
Our time is only wasted by<br />
our thoughts about and reactions<br />
to incidents – never the<br />
incident itself.<br />
The Perfect Moment<br />
So the next occasion you’re<br />
wasting time living someone<br />
else’s dream, remind yourself<br />
<strong>of</strong> your role, your plan and<br />
your priorities.<br />
My dad once said to me:<br />
“Stop stressing about creating<br />
a perfect year – just create a<br />
day. Define your perfect day<br />
and start living it. The year<br />
takes care <strong>of</strong> itself. So will your<br />
business. So will your life.”<br />
Then one day, he died. So<br />
never had the opportunity to<br />
enjoy the time <strong>of</strong> his life.<br />
But you do.<br />
If you’re not too busy, that<br />
is.<br />
Stephen Selwood<br />
By STEPHEN SELWOOD,<br />
Tauranga City Council<br />
Commissioner<br />
Tauranga City Council<br />
has close to $2 billion<br />
earmarked in its 2021-<br />
31 long-term plan for transport<br />
system improvements,<br />
with the aim <strong>of</strong> getting traffic<br />
on our roads moving more<br />
freely. That includes a significant<br />
investment in public<br />
transport and walking and<br />
cycling assets, to encourage<br />
mode shift away from motor<br />
vehicles.<br />
Despite that, modelling<br />
indicates that our increasing<br />
population will see vehicle<br />
numbers on our roads continue<br />
to increase, with a 14%<br />
increase by 2028 (compared<br />
to actual vehicle numbers<br />
in 2018) and another 23%<br />
increase on top <strong>of</strong> the 2028<br />
number by 2048. If those<br />
estimates are accurate, more<br />
<strong>of</strong> our key arterial roads will<br />
be impacted by even more<br />
serious traffic congestion at<br />
peak travel times, with all<br />
<strong>of</strong> the impacts that has upon<br />
our lifestyle, economy and<br />
environment.<br />
So what are the solutions?<br />
We’re already focusing on<br />
better land use – essentially<br />
encouraging housing intensification<br />
around our existing<br />
commercial centres and<br />
along the Te Papa peninsula<br />
(so people don’t need to use a<br />
car to access their workplace<br />
or the services they need) –<br />
as well as introducing smart<br />
transport systems (synchronised<br />
traffic lights, etc.)<br />
and better prioritised investment<br />
to address existing bottlenecks.<br />
But the fact is, we<br />
will still need a step change<br />
so we can make the best<br />
use or our road network and<br />
accelerate the move away<br />
from private vehicles as our<br />
primary transport option.<br />
One possibility which has<br />
been effective in reducing<br />
congestion in other parts <strong>of</strong><br />
the world (notably Singapore,<br />
Stockholm and Gothenburg,<br />
) is ‘road pricing’.<br />
Effectively, this is a variable<br />
charge levied on vehicle<br />
owners who choose to use a<br />
particular route at a particular<br />
time <strong>of</strong> the day, which<br />
encourages individuals and<br />
business owners to think<br />
about how and when they use<br />
the transport network.<br />
For private users, this<br />
might involve choosing<br />
another transport mode,<br />
working from home, sharing<br />
a trip, or choosing another<br />
time <strong>of</strong> day to travel around<br />
the city, for example. For<br />
business users, it might mean<br />
thinking about a different<br />
operating model, so that their<br />
vehicles aren’t on the road at<br />
peak travel times, or allowing<br />
more flexible working<br />
hours where this is possible.<br />
Of course, no-one will<br />
be particularly keen to pay<br />
a new charge on top <strong>of</strong> their<br />
existing transport costs – we<br />
get that. But the advantage is<br />
that those who pay will enjoy<br />
a faster trip and the funds<br />
raised will be reinvested into<br />
a better transport system for<br />
Tauranga.<br />
The reality is we’re<br />
already paying for congestion<br />
now and that cost will<br />
increase, substantially. As<br />
individuals, continually sitting<br />
in slow-moving lines<br />
<strong>of</strong> traffic means we have<br />
less time to spend with our<br />
whanau and doing the things<br />
we like. For businesses, it<br />
means increased vehicle and<br />
salary costs and reduced productivity.<br />
And for our environment,<br />
it means more carbon<br />
emissions contributing<br />
to climate change.<br />
In short, we have to make<br />
a choice – keep doing what<br />
we’re doing now and accept<br />
the cost that imposes on all<br />
<strong>of</strong> us, or start thinking seriously<br />
about a game-changer.<br />
There may be other possible<br />
solutions too, but we know<br />
that road pricing works and<br />
we know that it’s technically<br />
feasible right now.<br />
The Tauranga City Council<br />
Commissioners think it’s<br />
timely to start a conversation<br />
about the pros and cons<br />
<strong>of</strong> road pricing, because the<br />
sooner we start to change, the<br />
better it will be for everyone<br />
who lives or does business in<br />
our city.
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 9<br />
What are small business owners<br />
experiencing at the moment?<br />
WORKPLACE WELLBEING<br />
> BY BRIDGET SNELLING<br />
Bridget Snelling,<br />
Xero New Zealand Country Manager.<br />
Due to inflation, we’ve<br />
seen the rising cost <strong>of</strong><br />
living impact small business<br />
sales as households tighten<br />
the purse strings on discretionary<br />
spending.<br />
Simultaneously, there are<br />
growing expectations for salaries<br />
as the local labour market<br />
tightens and wages growth<br />
reaches record levels.<br />
For <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> small<br />
business owners feeling the<br />
pressure, you’re not alone, and<br />
there are really clear steps you<br />
can take to navigate the current<br />
economic climate.<br />
New findings in the Changing<br />
world <strong>of</strong> work report<br />
released at Xerocon in September<br />
shone a light on the plight<br />
<strong>of</strong> small business owners in<br />
Aotearoa, with a third (36%)<br />
saying that managing employee<br />
processes is negatively impacting<br />
their mental health.<br />
The impact <strong>of</strong> inflation on<br />
costs and services was front<br />
<strong>of</strong> mind with 65 percent <strong>of</strong><br />
employers saying the current<br />
climate was a major cause<br />
<strong>of</strong> stress – especially with<br />
Aotearoa’s inflation hitting a<br />
30 year high <strong>of</strong> 7.3 percent in<br />
July this year.<br />
This is compounding with<br />
labour shortages as 43 percent<br />
<strong>of</strong> small business employers<br />
see talent shortages as the biggest<br />
challenge facing them.<br />
Employers are expecting<br />
to pay top dollar to attract<br />
employees, with the research<br />
showing a third <strong>of</strong> employers<br />
believe a rise in salary expectations<br />
(37%) and staffing costs<br />
(34%) will be among their biggest<br />
challenges.<br />
So what can small business<br />
owners do to navigate the<br />
future without experiencing<br />
burnout themselves?<br />
Findings from the report<br />
show that small business<br />
employers in Aotearoa are<br />
planning to hire three staff<br />
members on average over the<br />
next 12 months.<br />
In order to attract and<br />
retain talent, almost a quarter<br />
<strong>of</strong> employers have recently<br />
We all must find ways to work smarter, not<br />
harder – using technology to automate and<br />
make admin tasks more efficient. We need<br />
to ensure every hour spent working is doing<br />
something only a human can do, especially<br />
considering the ongoing labour shortage.”<br />
invested or are planning to<br />
invest in higher pay across<br />
all staff (23%) and empower<br />
employees by improving the<br />
overall workplace technology<br />
experience (23%).<br />
<strong>Business</strong>es that continue to<br />
ignore digital tools risk being<br />
left behind.<br />
We all must find ways to<br />
work smarter, not harder –<br />
using technology to automate<br />
and make admin tasks more<br />
efficient. We need to ensure<br />
every hour spent working is<br />
doing something only a human<br />
can do, especially considering<br />
the ongoing labour shortage.<br />
With the numerous challenges<br />
around us at the moment,<br />
this is something small businesses<br />
can do right now to<br />
make things a little easier.<br />
This doesn’t have to revolutionise<br />
how you do business<br />
– rather pick one or two<br />
pain points and talk to your<br />
accountant / bookkeeper to see<br />
if there are digital tools or apps<br />
out there to make things a little<br />
easier.<br />
Together we can help small<br />
businesses recover and thrive<br />
long-term, as well as build<br />
more resilience, diversity and<br />
depth into the economy.<br />
And if you need support<br />
now?<br />
The Xero Assistance Programme<br />
provides free and<br />
confidential wellbeing support<br />
to more than one million<br />
New Zealand small business<br />
owners, their employees and<br />
families.<br />
If you’re a Xero subscriber,<br />
you and your employees have<br />
access to face-to-face, telephone,<br />
live chat and online<br />
counselling to address specific<br />
problems.<br />
To get started, email the<br />
Xero team at xap@xero.com<br />
for next steps.<br />
You’re in good company.<br />
Meet our newly promoted Associates who each bring specialist skills and expertise to our 135-strong team.<br />
No matter what legal issue you face we have the depth in our specialist teams to get the best possible outcome for our clients.<br />
Stephanie Berkahn (Ball)<br />
Employment<br />
DDI 07 571 3851 M 021 091 78335<br />
stephanie.berkahn@hobec.co.nz<br />
Laura Murphy<br />
Environment & Resource Management<br />
DDI 07 927 2236 M 027 391 3161<br />
laura.murphy@hobec.co.nz<br />
Brittany Ivil<br />
Property & Commercial<br />
DDI 07 928 7098 M 021 215 8875<br />
brittany.ivil@hobec.co.nz<br />
Anna Needham<br />
Civil Litigation & Dispute Resolution<br />
DDI 07 928 7091 M 027 825 0619<br />
anna.needham@hobec.co.nz<br />
Sophie Law<br />
Employment & Relationship Property<br />
DDI 07 570 0680 M 027 305 7190<br />
sophie.law@hobec.co.nz<br />
hobec.co.nz
10 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
Game-changing<br />
performance<br />
hybrid SUV<br />
All-new Lexus RX<br />
In the automotive world, you’re only original until<br />
others catch up. In 2005, the Lexus RX was original,<br />
being the first ever petrol/electric hybrid-powered<br />
luxury vehicle. It was revolutionary for laying out the<br />
framework for what a luxury SUV could be.<br />
While the competition followed<br />
the traditional<br />
method <strong>of</strong> building an<br />
SUV, the Lexus RX shattered the<br />
mould <strong>of</strong> what an SUV could be. The<br />
Lexus RX delivered a car-like driving<br />
experience, greater performance,<br />
improved fuel economy and significantly<br />
reduced emissions. In 2005,<br />
it changed how customers viewed<br />
luxury vehicles, convincing them that<br />
owning an SUV and a hybrid was<br />
worthwhile.<br />
Fast forward over fifteen years<br />
and nearly every popular SUV has<br />
followed the Lexus RX’s original<br />
template, and SUVs are now more<br />
popular than ever with SUV sales topping<br />
more than 80,000 vehicles and<br />
accounting for 50% <strong>of</strong> total vehicles<br />
sold in New Zealand in 2021.<br />
The options available are extensive<br />
with petrol, diesel, hybrid (HEV),<br />
plug-in hybrid (PHEV) and battery<br />
electric vehicles (BEV) for sale from<br />
roughly 43 manufacturers. So now<br />
that the competition has caught up,<br />
how does Lexus RX stay relevant and<br />
become original again?<br />
The all-new fifth-generation<br />
Lexus RX will become a pioneer once<br />
again with an evolution fit for an icon.<br />
When it arrives in early 2023, Kiwis<br />
will have the choice <strong>of</strong> two variants<br />
(with a PHEV coming later). A hybrid<br />
AWD model and a new range-topping<br />
hybrid performance model will<br />
be available at launch, it’s the performance<br />
hybrid that is the game<br />
changer for Lexus.<br />
The all-new Lexus RX500h will<br />
signify many firsts for the brand.<br />
Lexus will debut the F SPORT Performance<br />
grade on the RX500h with a<br />
leading edge 2.4 turbocharged hybrid<br />
powertrain, giving a potent 274kW<br />
and 551 Nm, that’s more torque<br />
than the famous Lexus 5.0 V8! This<br />
powertrain combined with the new<br />
Direct4 AWD technology results in a<br />
more “natural” and almost instantaneous<br />
acceleration. To put it simply,<br />
it’s very quick.<br />
The new RX500h isn’t simply<br />
about power and torque though,<br />
that’s not the Lexus way. There’s also<br />
Mitch Handcock,<br />
Lexus <strong>of</strong> Tauranga<br />
rear-wheel steering, adaptive damping,<br />
400mm rotors and six-piston<br />
callipers up front. This all helps to<br />
provide a beautifully balanced vehicle<br />
with precise steering, perfect for<br />
New Zealand’s twisty and undulating<br />
roads. It’s also matched to a six-speed<br />
automatic transmission which means<br />
drive-feel has improved greatly as<br />
a CVT transmission is no longer<br />
required.<br />
The sophistication <strong>of</strong> the vehicle<br />
continues inside as well, you’ll find<br />
human-centred design surrounded<br />
by a plethora <strong>of</strong> leather, heavily bolstered<br />
front seats (with heating and<br />
cooling) along with a large 14” touchscreen<br />
display.<br />
Rich-looking ambient lighting<br />
illuminates the cabin at night while a<br />
beautiful panoramic ro<strong>of</strong> can let sunlight<br />
in during the day. A 21 speaker,<br />
Mark Levinson premium audio system<br />
provides theatre-like music in<br />
the ultra-quiet cabin. The feature list<br />
on the Lexus RX550h is almost endless,<br />
with each feature being the most<br />
premium version it could possibly<br />
be with Takumi craftsmanship at its<br />
heart.<br />
The RX500h is also extraordinarily<br />
safe, as safety was one <strong>of</strong> the<br />
hallmarks <strong>of</strong> its success and the new<br />
model is no different. A new iteration<br />
<strong>of</strong> Lexus Safety System+ debuts<br />
which includes motorcycle detection<br />
to go alongside the vehicle, pedestrian,<br />
and bicycle detection. Expect<br />
the maximum ANCAP safety rating<br />
once tested.<br />
In short, the all-new Lexus RX<br />
is redefining the luxury SUV segment<br />
and raising the bar higher for<br />
the competition once again. Initial<br />
demonstrator models should be in<br />
New Zealand Lexus dealerships<br />
before the end <strong>of</strong> the year with customer<br />
deliveries anticipated to begin<br />
early 2023. Based on recent Lexus<br />
model launches (the smaller NX SUV<br />
and larger LX SUV) wait times will<br />
grow quickly once demonstrators are<br />
on the ground, so if you’re interested<br />
to know more, reach out to the team<br />
at Lexus <strong>of</strong> Tauranga and submit your<br />
expression <strong>of</strong> interest today.<br />
Visit Mitchell at Lexus <strong>of</strong><br />
Tauranga at 158 Elizabeth St,<br />
Tauranga – or call him on<br />
07-577-0880<br />
ADVERTORIAL<br />
<strong>Bay</strong> business most optimistic<br />
– 2degrees study<br />
A new 2degrees report reveals big business is thriving as SMBs struggle to keep<br />
up, while increasing costs are the leading issue for all businesses.<br />
But good news for the <strong>Bay</strong> –<br />
the 2degrees’ latest Shaping<br />
<strong>Business</strong> Study found more<br />
than half (57%) <strong>of</strong> <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong><br />
<strong>Business</strong> decision makers would<br />
describe their business as reviving<br />
at the moment. This compares<br />
to Auckland (52%), Canterbury<br />
(54%), Wellington (55%).<br />
The report, conducted by Perceptive<br />
on more than 700 employing<br />
business decision makers<br />
around Aotearoa, found that different-sized<br />
businesses have had a significantly<br />
different experience over<br />
the past year, and identified more<br />
work benefits and flexible work<br />
as the key drivers <strong>of</strong> success in the<br />
current environment.<br />
“Kiwi businesses are facing an<br />
incredibly challenging environment,<br />
but the effects aren’t being<br />
felt equally,” says Andrew Fairgray,<br />
Chief <strong>Business</strong> Officer at 2degrees.<br />
“Costs are rising across the board,<br />
businesses are crying out for skilled<br />
staff, and Covid continues to present<br />
problems, but large businesses<br />
are weathering the storm in a way<br />
that smaller businesses aren’t.”<br />
Outlook shifts according to<br />
business size<br />
Only 36 per cent <strong>of</strong> business leaders<br />
are feeling more optimistic<br />
about their business compared to<br />
a year ago, a drop <strong>of</strong> four percentage<br />
points from 2021. In contrast,<br />
31 per cent were feeling less optimistic,<br />
and 33 per cent were feeling<br />
about the same.<br />
Larger businesses are much<br />
more likely to feel optimistic about<br />
their prospects; only 31 per cent<br />
<strong>of</strong> business leaders in small businesses<br />
(1-20 employees) reported<br />
being more optimistic, increasing<br />
to 43 per cent <strong>of</strong> leaders <strong>of</strong> medium<br />
businesses (21-50 employees) and<br />
57 per cent in large businesses (51+<br />
employees).<br />
Medium and large businesses<br />
were also more likely to anticipate<br />
revenue growth in the next<br />
12 months, and to plan to increase<br />
investment in their business in the<br />
next year.<br />
People are now the key to<br />
business success<br />
In the past 12 months, there has<br />
been a major shift in what businesses<br />
are looking for to thrive. The<br />
2021 2degrees Shaping <strong>Business</strong><br />
Study revealed the top thing business<br />
leaders needed to help their<br />
business thrive was cashflow as<br />
they navigated their way through<br />
pandemic-related disruptions. In<br />
<strong>2022</strong>, the top solution was better<br />
skilled staff, with 3 in 10 business<br />
leaders saying it would help their<br />
business thrive, while cashflow<br />
(29%) and more staff (29%) are still<br />
on their minds.<br />
Successful businesses are<br />
addressing their challenges by<br />
adapting their ways <strong>of</strong> working,<br />
with hybrid work dominating.<br />
Nearly half (48%) <strong>of</strong> business<br />
leaders said they had adapted their<br />
working model since the pandemic<br />
to include adjustments like hybrid<br />
and remote working, and greater<br />
online collaboration with internal<br />
and external parties.<br />
“Attracting and retaining talent<br />
is crucial in the current business<br />
environment. We’ve heard from<br />
many <strong>of</strong> our own customers that<br />
it’s all about people, people, people<br />
and the research backs this up.<br />
With over half (52%) <strong>of</strong> businesses<br />
prioritising productivity planning<br />
to invest in employing more<br />
highly skilled people in the next 12<br />
months and sweetening the deal by<br />
introducing perks such as leave and<br />
training options,” adds Andrew.<br />
Flexible means productive<br />
Medium and large businesses were<br />
Andrew Fairgray, Chief <strong>Business</strong> Officer, 2degrees<br />
more likely than small businesses to<br />
have adapted their working model,<br />
and the research showed that decision<br />
paying <strong>of</strong>f in better business<br />
outcomes. <strong>Business</strong>es who had<br />
changed their working model were<br />
much more likely to say that productivity<br />
(38%) and their ability to<br />
innovate (50%) has increased since<br />
the pandemic than businesses who<br />
had not changed.<br />
“We <strong>of</strong>ten talk about flexible<br />
work as a way to support our<br />
people, but these numbers show<br />
that it’s also a good business decision,<br />
and we’ve seen that ourselves<br />
at 2degrees,” says Andrew.<br />
“This research goes to show that<br />
businesses <strong>of</strong> all sizes looking to<br />
improve their productivity and<br />
innovation should investigate new<br />
ways <strong>of</strong> working to unlock new<br />
opportunities, even in a difficult<br />
environment.”
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 11<br />
Passing the Crown<br />
Every plan starts with a list.<br />
There are a number <strong>of</strong> points<br />
that need to be covered on<br />
both the “To Do” and “Not to Do”<br />
checklist for a Franchisee Succession<br />
Plan. These apply equally as<br />
to whether the succession plan is<br />
one <strong>of</strong> internal succession from a<br />
business owner to the next generation<br />
or an internal heir, or via the<br />
sale <strong>of</strong> the business.<br />
The To Do list<br />
• Stick to the model and system –<br />
The more the individual business<br />
reflects the brand under which<br />
they are operating, the easier<br />
it will be for both an incoming<br />
management team and individual<br />
to operate. Additionally,<br />
the higher the quasi-value for<br />
the business will be as a “good<br />
example” <strong>of</strong> the brand.<br />
FRANCHISING<br />
> BY NATHAN BONNEY<br />
Nathan Bonney is a director <strong>of</strong> Iridium Partners. He can be<br />
reached at nathan@iridium.net.nz or 0275-393-022<br />
The recent passing <strong>of</strong> HRM Queen Elizabeth II and Operation London Bridge exhibited perhaps the greatest<br />
example <strong>of</strong> a well planned and executed franchise succession plan ever. But <strong>of</strong> course, no individual<br />
franchisee or franchise system will have similar resources, nor perhaps the time to dedicate to succession<br />
planning. However, every franchise business owner from the day they open their business needs to consider<br />
what will happen and plan towards the day they need to pass their crown and business on.<br />
• Keep good records – It goes<br />
without saying that if the succession<br />
plan is to sell the franchise,<br />
it will need good accounting<br />
and financial records. Good<br />
record keeping: data management,<br />
extends into all areas <strong>of</strong><br />
the business including internal<br />
processes, customer records,<br />
training … the list is long. In<br />
all areas it will add value to the<br />
business and or ensure it continues<br />
to operate smoothly.<br />
• Develop your team – Few<br />
franchise businesses are built<br />
around a single individual.<br />
Good business owners develop<br />
their team and ultimately work<br />
towards displacing themselves<br />
from the business.<br />
• Keep the franchise up to date<br />
– Which can range from ensuring<br />
marketing is current to, for<br />
bricks and mortar businesses,<br />
being up to date with maintenance<br />
and refurbishment<br />
requirements. It can also extend<br />
into product ranging and associated<br />
stock management, processes,<br />
and s<strong>of</strong>tware platforms;<br />
The less work that needs to be<br />
done by a successor or new<br />
owner to bring the business up<br />
to currency, the better.<br />
The Not To Do list<br />
There are two key areas for franchisees<br />
that will really disrupt or<br />
derail a smooth transition or succession<br />
planning.<br />
• Diverting from the system –<br />
The further a franchise business<br />
moves from being an ideal<br />
example <strong>of</strong> the brand they carry,<br />
the greater the work involved to<br />
bring it back, and the greater the<br />
questions around value.<br />
• Expiry – In my view perhaps<br />
the greatest failure for succession<br />
is allowing agreements or<br />
contracts to lapse, whether it<br />
be leases, supply contracts or<br />
the franchise agreement itself.<br />
There is inherent value in these<br />
key components <strong>of</strong> the franchise<br />
business which are critical<br />
for business continuity.<br />
Don’t leave it too late<br />
Operation London Bridge was 60<br />
years in the planning and refinement,<br />
started when HRM Queen<br />
Elizabeth II was barely 40 years <strong>of</strong><br />
age. It does demonstrate that it’s<br />
never too early to start to plan.<br />
And most importantly, don’t<br />
fail to plan for succession and miss<br />
the opportunity to take advantage<br />
<strong>of</strong> the benefits <strong>of</strong> developing and<br />
growing your own business.<br />
When ‘theft’ is not a crime<br />
According to the Crimes Act 1961 ‘theft’,<br />
or ‘stealing’, is the act <strong>of</strong>, “dishonesty<br />
and without claim <strong>of</strong> right, taking any<br />
property with intent to deprive any<br />
owner permanently <strong>of</strong> that property or<br />
<strong>of</strong> any interest in that property.“<br />
It is a crime, whether it be a lollipop<br />
or a Ferrari, if you take it and<br />
haven’t bought it. It’s a crime.<br />
Right? … well, not always.<br />
We had a client come to us a few<br />
years ago who owned a car dealership<br />
in the Waikato. He had sold<br />
a $10,000 car on a time-payment<br />
plan; He had the customer sign a<br />
direct debt form, provide ID, and<br />
then sign a contract. No payment<br />
was made at any time – in fact the<br />
account used to set up the Direct<br />
Debit was closed the day after the<br />
car deal was done.<br />
The client reported the car as<br />
stolen to the police. While taking<br />
the report the <strong>of</strong>ficer asked, “So<br />
did he break into the yard or steal<br />
the keys?”<br />
Our client replied, “No, I gave<br />
him the keys.”<br />
The <strong>of</strong>ficer asked, “Did he<br />
threaten or intimidate you to give<br />
him the keys?“<br />
“No, he was a lovely guy to deal<br />
with,” was the reply.<br />
The <strong>of</strong>ficer then went on to say<br />
that the customer had not stolen the<br />
car, he had simply failed to pay for<br />
it – the <strong>of</strong>ficer suggested getting a<br />
debt collection company onto it or<br />
lodging a claim with the Disputes<br />
Tribunal.<br />
According to a very elderly<br />
chap I met, the local constable used<br />
to go around and give a stern word<br />
to anyone with a habit <strong>of</strong> running<br />
up overdue accounts. Alas, that is<br />
no longer the case with the police<br />
force stretched in every direction<br />
CREDIT CONTROL<br />
> BY NICK KERR<br />
Nick Kerr is regional manager for DebtFree NZ Ltd and<br />
director <strong>of</strong> International Private Investigations Ltd. He can<br />
be reached on 021 876 527 and Nick@debtfreenz.com<br />
just dealing with serious and violent<br />
crime.<br />
You see, a less-cunning average<br />
thief will smash through shop<br />
doors and pilfer items, clearly committing<br />
a premeditated act with a<br />
proven lack <strong>of</strong> intention to pay for<br />
the items – hence the ‘smashing in<br />
at night-time’, not the ‘walking in<br />
during opening hours’.<br />
If they are caught, they may<br />
receive two years in a very uncomfortable<br />
motel. Or if it’s their first<br />
<strong>of</strong>fence, maybe a slap on the wrist<br />
with a moist bus ticket. However,<br />
your more sophisticated ‘alleged<br />
intentional non-payer’ will understand<br />
how to achieve the same goal<br />
with very different consequences<br />
should they get caught.<br />
Many will say that if someone<br />
orders something, finances something,<br />
or borrows money with no<br />
intention <strong>of</strong> ever paying, that is<br />
committing fraud. But this requires<br />
proving one sometimes very hard<br />
to prove thing: intent.<br />
Occasionally we get lucky when<br />
investigating fraud when employees<br />
have been involved with an<br />
outside co-conspirator and we<br />
find an email or text message<br />
between them that proves intent to<br />
defraud.<br />
But <strong>of</strong>ten the ‘alleged intentional<br />
non-payer’ will have cover<br />
stories that can make the non-payment<br />
seem like a bout <strong>of</strong> unfortunate<br />
luck. This then puts it into the<br />
realm <strong>of</strong> a defaulting payer situation,<br />
not criminal fraud.<br />
I have seen these, in my opinion,<br />
‘scams’, run on businesses for<br />
vast sums <strong>of</strong> money. They exploit<br />
weaknesses in the credit management<br />
systems and lack <strong>of</strong> verification<br />
data for ascertaining who is a<br />
real customer, client or borrower<br />
and who is just a very clever thief.<br />
The systems designed to protect<br />
the owners <strong>of</strong> genuinely distressed<br />
or collapsed businesses, such as<br />
trusts, limited liability, debt holidays,<br />
‘no asset’ procedures, The<br />
Crimes act 1961 and The Privacy<br />
Act 2020 can unfortunately protect<br />
those who wish to misuse them to<br />
cover up dastardly deeds.<br />
There are tools to help with<br />
detecting and deterring this kind<br />
<strong>of</strong> behaviour but having a good<br />
customer onboarding system and<br />
training is essential.<br />
Remember credit is a privilege,<br />
not a right.<br />
Just a thought.<br />
UNIVERSITY<br />
OF WAIKATO<br />
LAUNCHES<br />
FULL LAW<br />
DEGREE IN<br />
TAURANGA<br />
Te Piringa Faculty <strong>of</strong> law<br />
is delighted to announce<br />
the full suite <strong>of</strong> Law<br />
qualifications at the<br />
University <strong>of</strong> Waikato will be<br />
available at the Tauranga<br />
campus from 2023.<br />
The Rt Hon Helen Winkelmann<br />
(GNZM) who gave an address at the<br />
annual Mackenzie Elvin lecture series<br />
last week following the launch <strong>of</strong> the<br />
full degree programme.<br />
The faculty has been running its<br />
Diploma in Law programme in<br />
Tauranga for many years, serving<br />
many local Legal Executives in pursuing<br />
further legal education and transitioning<br />
to being a lawyer.<br />
From next year, it will be possible<br />
for students to study everything from the<br />
full LLB programme through to a PhD in<br />
Law at the Tauranga campus.<br />
The announcement was made last<br />
week at the central city campus, followed<br />
by a sold-out public lecture by Chief Justice<br />
Helen Winkelmann on the topic <strong>of</strong><br />
access to justice.<br />
Dame Winkelmann’s address was the<br />
second annual law lecture in conjunction<br />
with Mackenzie Elvin law, which aims to<br />
bring the community and the pr<strong>of</strong>ession<br />
together.<br />
In her address, Dame Winkelmann<br />
identified two key strands <strong>of</strong> access to<br />
justice – access to knowledge <strong>of</strong> the law<br />
(people knowing their rights and entitlements),<br />
and access to the courts and tribunals<br />
where people can enforce those<br />
rights – and the imperative to improve<br />
both. It was an issue the government as<br />
a whole needed to be alive to, she said.<br />
“I believe access to justice is a concern<br />
with which all government agencies<br />
should engage. Most rights and obligations<br />
are sourced from statutes and<br />
accessed through government departments.<br />
There is a compelling case for<br />
making access to justice a structural focus<br />
for all government departments.”<br />
University <strong>of</strong> Waikato Dean <strong>of</strong> Law,<br />
Pr<strong>of</strong>essor Alpana Roy said the event was<br />
also a chance to celebrate the 30th anniversary<br />
<strong>of</strong> the faculty, celebrations for<br />
which were postponed by Covid last year.<br />
“For three decades, our Faculty has<br />
been a leader in a number <strong>of</strong> areas <strong>of</strong> legal<br />
research, including Māori and Indigenous<br />
legal systems, environmental law, and<br />
technology & future law. We have led<br />
the way in embedding Tikanga Māori<br />
concepts into our curriculum, and we’re<br />
excited to now <strong>of</strong>fer this full study pathway<br />
to the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>.”<br />
Mackenzie Elvin Law Partner Marcus<br />
Wilkins said the firm was delighted with<br />
the success <strong>of</strong> the second lecture.<br />
“We feel privileged to have been able<br />
to partner with and support the Law Faculty<br />
and the University as it has established<br />
itself in the City and in their primary<br />
role as critic and conscience <strong>of</strong> the<br />
nation.”
12 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
SEEKA TO<br />
INVEST IN<br />
KATIKATI<br />
SEASONAL<br />
WORKER<br />
DIGS<br />
Making an <strong>of</strong>fice fit-for-purpose<br />
New ways <strong>of</strong> working<br />
have highlighted the need<br />
for <strong>of</strong>fice workplaces to be<br />
more flexible.<br />
New Zealand produce<br />
company Seeka has<br />
announced that it will<br />
build new Recognised<br />
Seasonal Employer (RSE)<br />
accommodation housing<br />
140 people in Katikati<br />
situated at Sharp Road,<br />
replacing the existing<br />
facility.<br />
The purpose-built accommodation<br />
will significantly increase<br />
the number <strong>of</strong> people able to<br />
be accommodated in the area and<br />
includes two recreational lounges<br />
and modern amenities such as wifi.<br />
Michael Franks, Seeka’s Chief<br />
Executive said, “Our RSEs are highly<br />
valued and have been a huge help<br />
during the labour shortage throughout<br />
the kiwifruit harvest and more<br />
recently our orchard operations.<br />
“It is important that we are providing<br />
quality living arrangements<br />
for their time with us and this project<br />
will deliver them a comfortable<br />
home away from home.”<br />
Franks explained that the upgrade<br />
has been planned since 2018 but was<br />
delayed due to uncertainty around<br />
the RSE programme.<br />
Franks said these workers complement<br />
the 800 permanent staff and<br />
4,500 seasonal workers the horticulture<br />
company needs each year.<br />
As the pandemic’s tail whips its<br />
way through our work psyche<br />
and habits, business owners<br />
are being challenged on what constitutes<br />
a viable, market-relevant workplace<br />
in the bid to retain staff and<br />
attract new recruits.<br />
<strong>Bay</strong>leys’ national director <strong>of</strong>fice<br />
leasing and real estate advisory,<br />
Steve Rendall says after an extended<br />
period <strong>of</strong> flux and staff routinely<br />
working from home, business owners<br />
are now grappling with what<br />
today’s <strong>of</strong>fice should ultimately look<br />
and feel like.<br />
“We’re seeing a distinct flight<br />
to quality with companies seeking<br />
better functioning spaces to help get<br />
staff back to the <strong>of</strong>fice to collaborate<br />
and build culture.<br />
“Some decision makers are trying<br />
to better understand likely working<br />
trends in the longer term before making<br />
wholesale changes, while others<br />
are reducing their footprints or clipping<br />
on flex space where required.”<br />
Jonas Brodie, director and head<br />
<strong>of</strong> client relations at workplace strategy,<br />
design and construct firm StudioDB,<br />
says before designing or refitting<br />
an <strong>of</strong>fice space, the questions<br />
to be asked <strong>of</strong> clients are: what are<br />
the overall project objectives, how<br />
would you define success and why<br />
have an <strong>of</strong>fice?<br />
“It’s a progressive journey and we<br />
encourage our clients to be transparent<br />
and share their business strategy<br />
which gives us considerable insight<br />
into how they may look to transition<br />
into a new way <strong>of</strong> working or remain<br />
status quo.<br />
“We need to have tools that measure<br />
efficiency and performance<br />
because what can be measured, can<br />
be managed, so for a project to be<br />
successful, it is vital to come up with<br />
a data set that does this.<br />
“We also delve into the roles <strong>of</strong><br />
those within the <strong>of</strong>fice and ask what’s<br />
best for the individual, their team,<br />
and the business overall so we can<br />
take an unbiased balanced approach<br />
and understand how activities are<br />
best done across those pillars.”<br />
Brodie believes sustainability is<br />
the next big thing for <strong>of</strong>fice workplaces<br />
to nail and says, “our industry<br />
needs to be making measurable<br />
progress on sustainability while<br />
making it less complex and more<br />
affordable for all.”<br />
Tim Ray, commercial manager<br />
for Platform Consulting Group says<br />
every business it works with has a<br />
unique way <strong>of</strong> working in the hybrid<br />
environment and requires a purposeful<br />
space built around work flow and<br />
human connection.<br />
“The <strong>of</strong>fice environment now<br />
needs to be measurably better than<br />
the home <strong>of</strong>fice and be a place to<br />
reconnect with people so we design<br />
spaces with a welcoming entrance<br />
incorporating a high end hospitality<br />
experience for employees, and multiple<br />
collaboration points to make the<br />
commute worthwhile and to support<br />
the <strong>of</strong>fice day.”<br />
Ray says new and remodel<br />
fitouts are investing in more flexible,<br />
multi-functional spaces with<br />
adaptable furniture and integrated<br />
technology.<br />
“Think technology-enabled stand<br />
up/huddle spaces, digital whiteboard<br />
spaces for a visual connection in the<br />
open plan environment and smaller<br />
meeting rooms with better integration<br />
for video conferencing.<br />
“Equally important are spaces to<br />
disconnect from tech’, with informal<br />
collaborative lounge space, and<br />
open areas in the <strong>of</strong>fice with casual<br />
seating arrangements encouraging a<br />
play-work-rest workplace.<br />
“With a 70-80 percent occupancy<br />
rate, clients see that more space can<br />
be dedicated to a structure that’s best<br />
for a team approach rather than the<br />
individual.”<br />
Scott Compton, who leads interior<br />
design for architects Warren &<br />
Mahoney says the firm’s broad and<br />
connected team knows that every<br />
client group is a unique amalgam <strong>of</strong><br />
many things.<br />
“The key questions we ask clients<br />
now are essentially the same as they<br />
always were, but are perhaps more<br />
relevant today and revolve around<br />
presence, purpose, and innovation.<br />
“Why will your people come to<br />
the <strong>of</strong>fice, what will the <strong>of</strong>fice need<br />
to do and provide for your people,<br />
and what is the unique aspiration for<br />
your workplace?”<br />
Compton says individual productivity,<br />
collaboration, team culture,<br />
and wellbeing are all inextricably<br />
linked and businesses need as much<br />
<strong>of</strong> each <strong>of</strong> those as they can get.<br />
“Collaboration is the pillar that’s<br />
still a work in progress, as virtual<br />
collaboration can be isolating for<br />
individuals and ideal hybrids do not<br />
yet exist.<br />
“We urge each client to think<br />
carefully about the big, aspirational,<br />
unique idea for their <strong>of</strong>fice environment<br />
that will excite, inspire and<br />
engage their people.”<br />
Source: www.bayleys.co.nz/<br />
workplace/articles/insights<br />
At <strong>Bay</strong>leys, we believe relationships are what businesses are built on and how they<br />
succeed. We understand that to maximise the return on your property you need:<br />
Pr<strong>of</strong>essional property management<br />
A business partner that understands your views and goals<br />
Contact the <strong>Bay</strong>leys Tauranga Commercial Property Management team today.<br />
<strong>Bay</strong>leys Tauranga<br />
Commercial Property Management<br />
07 579 0609<br />
jan.cooney@bayleystauranga.co.nz<br />
SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008<br />
ALTOGETHER BETTER<br />
Residential / Commercial / Rural / Property Services
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 13<br />
Trustpower <strong>Bay</strong>park<br />
springing into action<br />
Spring has arrived and along with it an exciting range <strong>of</strong> national and international<br />
sporting events are heading to Trustpower <strong>Bay</strong>park this season. With a huge increase<br />
in interest and attendance numbers climbing now that the traffic light system has<br />
been dropped, don’t delay in purchasing your tickets to whatever takes your fancy.<br />
Silver Ferns v Australian<br />
Diamonds – 16 <strong>October</strong> <strong>2022</strong><br />
Will the Silver Ferns be able to<br />
retain the Constellation Cup?<br />
Don’t miss your chance to<br />
see the Silver Ferns battle-it-out live<br />
against the Australian Diamonds for<br />
a shot at the Cup! Trustpower <strong>Bay</strong>park<br />
has been able to secure one <strong>of</strong><br />
the games in the four game test series.<br />
The teams will first meet on 12 <strong>October</strong><br />
in Auckland before backing up<br />
later in the week in Tauranga on 16<br />
<strong>October</strong>. The trans-Tasman rivals<br />
will then meet twice in Australia, first<br />
in Melbourne on 19 <strong>October</strong> and then<br />
on the Gold Coast on 23 <strong>October</strong> to<br />
complete the series.<br />
<strong>Bay</strong>park centre pass is at 7.30pm<br />
Sunday 16 <strong>October</strong> – get your tickets<br />
ASAP www.silverferns.co.nz<br />
HoopNation “The Classic”<br />
– 21-24 <strong>October</strong> <strong>2022</strong><br />
Now in its 11th year, HoopNation<br />
“The Classic” has grown to become<br />
New Zealand’s premier basketball<br />
event showcasing some <strong>of</strong> the nation’s<br />
top ‘baller’ talent. Held over 4 days<br />
during Labour Weekend, the electrifying<br />
atmosphere <strong>of</strong> HoopNation sets<br />
it apart from other tournaments and<br />
is the must attend event for all basketball<br />
enthusiasts. This world class<br />
event attracts clubs, academies and<br />
basketball fans from throughout the<br />
NZ, Australia, the Pacific and Asia.<br />
www.hoopnation.basketball/<br />
tournaments/the-classic<br />
Speedway – <strong>Bay</strong> Summer<br />
Starter – 22 <strong>October</strong> <strong>2022</strong><br />
The long-awaited return <strong>of</strong> Speedway<br />
revs up with the Summer Starter<br />
Season Opener on 22 <strong>October</strong>. The<br />
superstocks are eager to get out on<br />
the track so join us for a huge night<br />
<strong>of</strong> racing action this Labour Weekend.<br />
Be sure to mark 5 November<br />
on your calendar as the date for the<br />
ever-popular Fireworks night! Tickets<br />
to all 14 race fixtures for the<br />
<strong>2022</strong>/2023 season will be available<br />
at the gate and via the website. The<br />
family zone is back, so there is something<br />
for everyone – get excited!<br />
Gates open 5pm with racing from<br />
6pm. www.bayparkspeedway.co.nz<br />
The Tauranga Home Show<br />
– 28-30 <strong>October</strong> <strong>2022</strong><br />
From builders, beds and barbecues<br />
to flooring, fencing and finance,<br />
the Tauranga Home Show has 200+<br />
exhibitors in one handy location.<br />
While you have the chance to<br />
meet with hundreds <strong>of</strong> suppliers face<br />
to face, the kids are kept happy with<br />
fun activities such as face painting,<br />
bouncy castles and balloon twisting at<br />
no extra charge, not to mention food<br />
trucks outside. In the Live Cooking<br />
Kitchen we are excited to welcome<br />
Jo Seagar who will be demonstrating<br />
some <strong>of</strong> her latest recipes each day.<br />
www.taurangahomeshow.co.nz<br />
New Zealand Festival <strong>of</strong> Squash<br />
<strong>2022</strong> – 3-13 November <strong>2022</strong><br />
For the first time at Trustpower <strong>Bay</strong>park<br />
our Lion Foundation Centre will<br />
be transformed into a world class<br />
Squash facility with the all-glass<br />
court taking centre-stage as part <strong>of</strong><br />
New Zealand’s largest ever squash<br />
festival.<br />
The festival launches with the<br />
Nations Cup (3-6 November) – the<br />
testing ground for a major initiative<br />
with the inaugural Squash FOR-<br />
WARD series. A sequence <strong>of</strong> new<br />
squash events intended to trial innovative<br />
changes to the way the sport<br />
is delivered. The Nations Cup will<br />
comprise eight teams <strong>of</strong> two players<br />
– one male and one female – from the<br />
same country to add a new dimension<br />
to the typical competition structure in<br />
squash and will include an alternative<br />
scoring format.<br />
Following the Cup is the NZ<br />
Open (8-13 November). The biggest<br />
squash tournament on the NZ Squash<br />
calendar is back! After almost 30<br />
years since the last NZ Men’s Open,<br />
and 13 years since the Women’s<br />
Championship, this will no doubt be<br />
an exciting week <strong>of</strong> fast paced competition!<br />
Our very own Paul Coll<br />
and Joelle King are set to be the star<br />
attractions amongst a top-class field<br />
<strong>of</strong> internationally ranked players.<br />
Players will battle for the lion’s share<br />
<strong>of</strong> a US$150,000 prize fund.<br />
www.iticket.co.nz/events/<strong>2022</strong>/<br />
nov/festival-<strong>of</strong>-squash<br />
Wo<strong>of</strong> Fest– 12 November <strong>2022</strong><br />
The ultimate day out for you and<br />
your beloved doggo! Aotearoa’s<br />
first “hooman” and doggo festival is<br />
coming to Trustpower <strong>Bay</strong>park on the<br />
12th November.<br />
A fun day out for the whole family<br />
with a dedicated kid’s zone and plenty<br />
<strong>of</strong> doggos to pat, WOOF FEST is perfect<br />
for both dog lovers and owners.<br />
Live music, an epic adventure park<br />
for the dogs to go wild in, and vendors<br />
with dog and hooman food to<br />
cater for all! Grab your tickets before<br />
it’s too late www.wo<strong>of</strong>fest.co.nz<br />
Go Green Expo – 19 & 20<br />
November <strong>2022</strong><br />
NZ’s largest Green Living and Sustainable<br />
Lifestyle Show is coming to<br />
Trustpower <strong>Bay</strong>park for the first time,<br />
and we are so excited.<br />
Transform your way <strong>of</strong> life in<br />
favour <strong>of</strong> the environment (and you)<br />
by exploring the large diverse range<br />
<strong>of</strong> stalls: Eco home and building,<br />
food and beverages, organic products,<br />
health and wellness, beauty and personal<br />
care plus many more categories.<br />
This show is dedicated to promoting<br />
a healthy, environmentally<br />
friendly, sustainable lifestyle for New<br />
Zealanders. www.gogreenexpo.co.nz/<br />
tickets<br />
Weightlifting – NZ Masters & NZ<br />
Junior/Senior Championships –<br />
25 & 26 November <strong>2022</strong><br />
Trustpower <strong>Bay</strong>park were lucky<br />
enough to host the Weightlifting<br />
National Championships in 2020<br />
and we are delighted to welcome this<br />
event back for <strong>2022</strong>. Featuring both<br />
the New Zealand Masters Champs<br />
starting on Friday and Junior & Senior<br />
Champs to follow, it is bound to be a<br />
high energy few days showcasing the<br />
strength <strong>of</strong> the country’s top weightlifting<br />
talent. www.weightlifting.nz<br />
Polo in the <strong>Bay</strong> – 26 November<br />
<strong>2022</strong><br />
Start your summer the right way by<br />
gathering your friends for Polo in<br />
the <strong>Bay</strong>. A whole new tradition and<br />
building on the first Polo event in January,<br />
the event is set to be a fixture on<br />
your annual social calendar.<br />
The fresh, fast-paced format is<br />
designed for spectators and requires<br />
ZERO polo knowledge to enjoy. With<br />
hospitality options to suit all, not to<br />
mention epic food trucks, lawn games<br />
and plenty <strong>of</strong> entertainment between<br />
chukkas, this special day in the sun<br />
will be hard to resist.<br />
Get your crew and your tickets<br />
locked in soon www.polointhebay.<br />
co.nz/tickets<br />
Stadium Corporate Boxes<br />
Enjoy Stadium events in comfort<br />
from a corporate Box. There are still<br />
a number <strong>of</strong> excellent boxes available<br />
for either an annual lease or casual<br />
bookings for the summer season.<br />
Quality hospitality is served to your<br />
box with an exclusive balcony and<br />
relaxed environment to entertain your<br />
guests.<br />
For more information events@<br />
bayvenues.co.nz<br />
Tauranga’s Premier Venue<br />
Trustpower <strong>Bay</strong>park is Tauranga’s<br />
Premier Venue for conferences, meetings,<br />
entertainment, and exhibitions.<br />
Offering a complete package in one<br />
convenient location that features state<br />
<strong>of</strong> the art meeting rooms, in-house<br />
catering, audio visual services, marketing/promotional<br />
services.<br />
For more information on any events, enquiries for Trustpower <strong>Bay</strong>park venues, <strong>Bay</strong>Station activities or service on/<strong>of</strong>f site from <strong>Bay</strong>Catering, <strong>Bay</strong>AudioVisual<br />
visit www.trustpowerbaypark.co.nz or email events@bayvenues.co.nz.
14 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
International tourists set to bring<br />
windfall for BOP property owners<br />
The arrival <strong>of</strong> international visitors will see the cost<br />
<strong>of</strong> renting a holiday home reach record levels this<br />
summer, according to new data.<br />
Latest figures from Bachcare,<br />
New Zealand’s largest holiday<br />
home management firm, show<br />
forward bookings from overseas tourists,<br />
strong domestic demand and a<br />
shortage <strong>of</strong> rental accommodation<br />
are driving a 25% increase in peak<br />
pricing.<br />
Demand is forecast to be strongest<br />
in the Coromandel, Queenstown and<br />
<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> for large waterfront<br />
properties <strong>of</strong>fering a spa and WiFi,<br />
with local holiday homeowners set<br />
to see a significant increase in rental<br />
income in the coming months.<br />
The data shows the top 50 holiday<br />
homes around the country earn an<br />
average <strong>of</strong> $65,000 rental revenue,<br />
with the highest earner recording<br />
$81,000 per annum.<br />
Nick Peirce, Bachcare head <strong>of</strong> revenue,<br />
says the company has sold 31%<br />
more nights for the coming summer<br />
season than the same time last year.<br />
He says international visitors<br />
are on track to extend the summer<br />
peak period into February, while the<br />
domestic market tends to tail <strong>of</strong>f after<br />
Waitangi Day.<br />
“Compared to the 2021/22 summer<br />
period, we have already sold<br />
around 3,100 more nights – with<br />
December up by around 52%.<br />
“The data shows international<br />
visitors make up 15% <strong>of</strong> all summer<br />
bookings, which is similar to the<br />
pre-pandemic levels and up significantly<br />
on the negligible volumes <strong>of</strong><br />
bookings from overseas we saw last<br />
year.<br />
“While the 2021 season set new<br />
booking records for us, the arrival<br />
<strong>of</strong> overseas tourists could see February<br />
grow by a further 10% this<br />
year, which equates to a significant<br />
increase in income for bach owners.<br />
“At the same time, there is a continuing<br />
strong demand from Kiwis<br />
wanting to holiday locally, which<br />
is expected to create a shortage <strong>of</strong><br />
accommodation stock during the<br />
coming peak season,” he says.<br />
Peirce says holiday homeowners<br />
in some regions will be able to earn<br />
up to $1,500 per night during the peak<br />
by renting their property out.<br />
He says a property which would<br />
normally sell for $1,000 per night<br />
during the peak is now selling at<br />
$1,250.<br />
“Pricing in this part <strong>of</strong> the tourism<br />
industry is closely tied to the availability<br />
<strong>of</strong> supply and when there is a<br />
shortage, it creates an opportunity for<br />
property owners to earn up to $81,000<br />
per annum – with around fifth <strong>of</strong> this<br />
revenue earned in January alone.<br />
“Our analysis shows that the ideal<br />
property is lakefront or beachfront,<br />
in close proximity to a population<br />
hub, is a larger home which caters for<br />
families or groups <strong>of</strong> friends, and has<br />
good outdoor entertaining areas and<br />
WiFi.<br />
“Properties with a spa will earn<br />
43% more than those without and a<br />
bach with five to six rooms will earn<br />
almost twice as much as one with<br />
three to four rooms,” he says.<br />
Peirce says the top five earning<br />
holiday homes across the more than<br />
2,300 homes they represent are in Mt<br />
Mount Maunganui has the country’s top-earning<br />
holiday rental property. Photo/Supplied.<br />
Maunganui, Paihia, Queenstown and<br />
Te Anau.<br />
He says for non-ski areas, 40% <strong>of</strong><br />
total earnings are generated between<br />
December to February.<br />
“What we can see from the latest<br />
regional data is Southern Lakes<br />
has the highest average gross rental<br />
income per property YTD at $21,324,<br />
however the top 20 properties in<br />
this region earned on average over<br />
$61,000 YTD.<br />
“On average, a holiday home in<br />
the Coromandel will earn $13,577,<br />
with the top 20 earning on average<br />
$49,800 YTD. The highest average<br />
earning areas in that region are<br />
Whangapoua, Hot Water Beach and<br />
Kuaotunu.<br />
“In <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>, properties in<br />
Mt Maunganui will see an average<br />
$21,300 annual rental with the top<br />
20 earning on average $37,600 YTD.<br />
The Mount also has the country’s top<br />
earning property,” he says.<br />
Peirce says they are encouraging<br />
holiday homeowners to consider listing<br />
their property while it is not in use<br />
and are advising domestic travellers<br />
to make bookings as early as possible<br />
to reduce the cost <strong>of</strong> their stay.<br />
David Aitkenhead, the owner <strong>of</strong><br />
one <strong>of</strong> Bachcare’s most frequently<br />
booked holiday homes, says they initially<br />
purchased a holiday home to be<br />
close to family, however renting it out<br />
while they were not using it has provided<br />
a number <strong>of</strong> financial benefits.<br />
He says hotel accommodation in<br />
his area is <strong>of</strong>ten at capacity and providing<br />
their property at peak times<br />
helps ease the pressure on existing<br />
infrastructure for tourists.<br />
“Our experience with the shortterm<br />
rental model has been positive.<br />
Bachcare manages the property proactively<br />
and uses a revenue optimisation<br />
algorithm to adjust the rates in<br />
response to occupancy in the area.<br />
“Our advice to others considering<br />
the model has been to work with<br />
a company that <strong>of</strong>fers local support,<br />
so that the property manager can<br />
develop a familiarity with your property.<br />
If there are any issues, they can<br />
visit and resolve them with minimal<br />
disruption to guests,” he says.<br />
MASSIVE FUNDING BOOST FOR RESEARCH<br />
From incorporating mātauranga Māori into marine restoration to Xeno Nucleic<br />
Acids that could have impacts on cancer research and rock weathering for carbon<br />
capture, University <strong>of</strong> Waikato projects funded in the latest round <strong>of</strong> MBIE research<br />
grants have the potential to change the world.<br />
More than $26M has been<br />
awarded to Waikato researchers<br />
and their teams from the<br />
<strong>2022</strong> Endeavour Fund supporting<br />
both Smart Ideas and Research Programmes.<br />
Deputy Vice-Chancellor,<br />
Research, Pr<strong>of</strong>essor Bryony James<br />
says the funding is a testament to the<br />
quality <strong>of</strong> Waikato research.<br />
“Recognition like this is a tangible<br />
acknowledgement <strong>of</strong> the impact and<br />
value <strong>of</strong> the work our academics and<br />
researchers do. This work has such<br />
practical implications and couldn’t be<br />
done without the support <strong>of</strong> the wider<br />
university and, <strong>of</strong> course, our collaborative<br />
partners around Aotearoa and<br />
the world.<br />
“I am incredibly proud <strong>of</strong> what this<br />
says about the University <strong>of</strong> Waikato<br />
and the contribution these projects<br />
will make to our people, our places<br />
and our future.”<br />
Pou Rāhui, pou tikanga, pou<br />
oranga: reigniting the mauri<br />
<strong>of</strong> Tīkapa Moana and Te<br />
Moananui-ā-Toi ($13M)<br />
Lead Investigator Pr<strong>of</strong>essor Kura<br />
Paul-Burke will co-develop pragmatic<br />
restoration actions for identified<br />
marine taonga species within<br />
rāhui areas <strong>of</strong> five iwi (Ngāti Pāoa,<br />
Ngāti Tamaterā, Ngāi Tai ki Tāmaki,<br />
Ngāti Hei and Ngāti Rehua Ngāti<br />
Wai).<br />
The project will collaborate with<br />
Pr<strong>of</strong>essor Kura Paul-Burke<br />
Pr<strong>of</strong>essor Chris Battershill<br />
iwi to investigate and share localised<br />
knowledge based on a mātauranga<br />
Māori approach, supporting a deeper<br />
understanding <strong>of</strong> rāhui and existing<br />
mātauranga in a contemporary<br />
context alongside modern scientific<br />
tools.<br />
It also aims to develop capability<br />
within the iwi for assessing the need<br />
for and implementing and managing<br />
rāhui, creating a space for new iwiled,<br />
mātauranga and science-based<br />
decision-making and management/<br />
restoration <strong>of</strong> coastal ecosystems.<br />
Toka ākau toitu Kaitiakitanga<br />
– building a sustainable future<br />
for coastal reef ecosystems<br />
($8.8M)<br />
Pr<strong>of</strong>essor Chris Battershill is the Lead<br />
Investigator on this project, which<br />
will incorporate mātauranga Māori<br />
in work to improve the health <strong>of</strong> the<br />
coastal environment and contribute<br />
to reversing the decline <strong>of</strong> New<br />
Zealand’s kelp ecosystems.<br />
Using test kelp forest beds in<br />
four economically, ecologically and<br />
culturally important regions, the<br />
project will work across three<br />
themes to establish pathways into<br />
co-management models, test and<br />
model variables between and within<br />
regions, and assess and evaluate<br />
interventions.<br />
The impact will be seen in more<br />
resilient rocky reef ecosystems, and<br />
the development <strong>of</strong> sustainable intergenerational<br />
management strategies<br />
for kaimoana and marine health.<br />
SMART IDEAS<br />
• Enhanced rock weathering for<br />
large-scale capture <strong>of</strong> carbon<br />
dioxide in Aotearoa<br />
Dr Terry Isson is investigating<br />
the potential for accelerating rock<br />
weathering in permanent pasture,<br />
with the goal <strong>of</strong> increasing carbon<br />
capture rates and contributing to<br />
carbon neutrality in farming.<br />
• Spatially mapping galaxiid<br />
nests with scent detection dogs<br />
and unmanned aerial vehicles<br />
Dr Nicholas Ling will use<br />
scent detection dogs and drones to<br />
gather data on whitebait spawning<br />
areas for the benefit <strong>of</strong> environmental<br />
and fishery management<br />
planning.<br />
• A ligase-based solution for<br />
non-natural nucleic acid<br />
synthesis<br />
Dr Adele Williamson is developing<br />
a platform for synthesising<br />
artificial versions <strong>of</strong> natural DNA<br />
and RNA, or XNAs, which hold<br />
the potential to advance biosensing,<br />
diagnostics and therapeutics.<br />
• Lightweight compliant mechanism<br />
robotic grippers for fruit<br />
harvesting<br />
Dr Ajit Pal Singh is developing<br />
a new generation <strong>of</strong> fruit harvesting<br />
robotic grippers in support <strong>of</strong><br />
increasing the commercialisation<br />
potential <strong>of</strong> high-value agritech<br />
tools from New Zealand.
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 15<br />
NEW APPOINTMENTS<br />
BBN’S GUIDE TO NEW PEOPLE AND NEW ROLES ACROSS BUSINESS IN THE BAY<br />
To feature in New Appointments email us at new.appointments@bopbusinessnews.co.nz<br />
Jenna Waite-Leonard<br />
Jenna Waite-Leonard has been appointed to the<br />
position <strong>of</strong> Head <strong>of</strong> Communications for Whare<br />
PR and Village PR communication agencies. In<br />
the newly created<br />
role, Jenna<br />
will lead and<br />
build the team<br />
<strong>of</strong> communication<br />
and creative<br />
consultants<br />
and help<br />
drive the rapidly<br />
growing<br />
client base. The<br />
senior appointment<br />
is part <strong>of</strong><br />
the agency’s<br />
expansion due<br />
to the increased demand for its public relations,<br />
cultural advisory, creative, digital and experimental<br />
services.<br />
Waite-Leonard joins from Toi Ohomai and<br />
Te Kuratini o Waikato (Wintec), where she spent<br />
close to four years overseeing the communication<br />
and digital functions and teams <strong>of</strong> the two<br />
large institutes. Spanning her 15-year career<br />
in the industry, Waite-Leonard has held senior<br />
roles across various agency, corporate, and notfor-pr<strong>of</strong>its<br />
sectors in Australia and Aotearoa.<br />
Peter Marr<br />
Dunes Consulting is pleased to announce the<br />
appointment <strong>of</strong> Peter Marr to its team. Dunes<br />
Consulting recruit jobs in the construction,<br />
engineering and architecture space across Tauranga,<br />
Hamilton and the wider <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> and<br />
Waikato regions. Pete has been in the construction<br />
game for over seven years, where he ran and managed<br />
a sub-contracting business, working across<br />
the residential<br />
and commercial<br />
sectors.<br />
Now recruiting<br />
across the commercial,<br />
civil<br />
and residential<br />
space, Pete will<br />
be able to guide<br />
and help you<br />
find the most<br />
appropriate job<br />
to suit your<br />
needs.<br />
Anna Needham Stephanie Berkahn Sophie Law Brittany Ivil Laura Murphy<br />
CHANGES APLENTY AT HOLLAND BECKETT LAW<br />
Anna Needham<br />
– Associate, Civil Litigation &<br />
Dispute Resolution<br />
Anna holds an LLB (First Class Honours) and<br />
BSC from Canterbury University. She started<br />
her career in leading South Island firms where<br />
she was quickly promoted to senior positions.<br />
She moved to Holland Beckett Law in<br />
November 2020. Since joining Holland Beckett<br />
Law, Anna has been involved in some <strong>of</strong><br />
the firms most complex litigation cases. She<br />
has appeared in several High Court trials and<br />
has assisted with commerce commission and<br />
cross-border cases, as well as being involved<br />
with some <strong>of</strong> the firms biggest trust and<br />
estate disputes. Anna is a board member <strong>of</strong><br />
Q-Awards Charitable Trust and is a successful<br />
triathlete. Her background in sport is something<br />
she also carries into her work, providing<br />
assistance to athletes and clubs in sports<br />
related disputes.<br />
Stephanie Berkahn<br />
– Associate, Employment<br />
Stephanie holds an LLB and BA from Waikato<br />
University. Previously she worked at a specialist<br />
boutique employment law firm in Auckland<br />
and in the employment teams at two Magic Circle<br />
law firms in London. Stephanie returned to<br />
New Zealand to join Holland Beckett Law’s<br />
employment team in July 2021.Stephanie has<br />
been involved with some <strong>of</strong> the firms most<br />
challenging employment matters including<br />
restructuring and complex cases that arose out<br />
<strong>of</strong> Covid-19. She has also acted for some <strong>of</strong> the<br />
firms leading clients. Stephanie has also been a<br />
board member <strong>of</strong> Merivale Community Incorporated<br />
for over a year, helping them navigate<br />
through recent changes.<br />
Sophie Law<br />
– Associate, Employment &<br />
Relationship Property<br />
Sophie holds an LLB from Waikato University.<br />
A Tauranga local, she started her career at<br />
a Magic Circle firm in London before returning<br />
home to Tauranga. Sophie joined Holland<br />
Beckett’s employment and family law team<br />
in 2018. Sophie has a track-record <strong>of</strong> great<br />
client outcomes. Recent successes have seen<br />
her resolving substantial relationship property<br />
and employment matters. Sophie reflects<br />
Holland Beckett Law’s commitment to the<br />
Tauranga community with ongoing pro-bono<br />
assistance, which has included judiciary matters<br />
for rugby clubs and operating a legal<br />
clinic at Tautoko Mai for women who have<br />
been the victims <strong>of</strong> sexual assault.<br />
Brittany Ivil<br />
– Associate, Property &<br />
Commercial<br />
Brittany holds an LLB (First Class Honours)<br />
from the University <strong>of</strong> Waikato and joined<br />
Holland Beckett Law in 2016 to practice law<br />
where she grew up. Brittany is in the Property<br />
Team and specialises in all matters relating<br />
to private trusts and charitable organisations.<br />
She undertakes work with experience, skill<br />
and judgment which is appreciated by her clients.<br />
Brittany has always demonstrated a willingness<br />
to give back to the community and<br />
this has resulted in her becoming a shadow<br />
board member <strong>of</strong> the Tauranga Arts Festival<br />
Trust. She is a team player who assists staff<br />
with pr<strong>of</strong>essional growth and regularly contributes<br />
to the firm’s systems and processes.<br />
Laura Murphy<br />
– Associate, Environment &<br />
Resource Management<br />
Laura holds an LLB (Hons) and a BA from<br />
Victoria University. Laura joined us in 2020<br />
after returning from London in between<br />
global waves <strong>of</strong> Covid. She quickly became a<br />
trusted pair <strong>of</strong> hands in the Environment and<br />
Resource Management space where she has<br />
delivered legal services for Holland Beckett<br />
Law’s key corporate clients and land developers.<br />
One <strong>of</strong> her more notable cases saw Laura<br />
spend seven weeks in a High Court hearing on<br />
a customary marine title claim. Laura makes a<br />
valuable contribution on the committee <strong>of</strong> the<br />
Resource Management Law Association for<br />
the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>, is a Board member <strong>of</strong> Priority<br />
One and is a Project K mentor through the<br />
Graeme Dingle Foundation.<br />
Tauranga teaching student wins<br />
adult learner award<br />
Covid-19 gave Jasmine Campbell<br />
(Ngāpuhi) the push she<br />
needed to change careers and<br />
enrol at university. The transition<br />
from tourism industry to teaching has<br />
earned her a Vice-Chancellor’s Adult<br />
Learner’s Award and a cash prize.<br />
Jasmine, 30, had been working in<br />
the tourism industry on Australia’s<br />
Gold Coast when the pandemic began,<br />
and when visitor numbers declined<br />
she decided to move back home for a<br />
new start. She is currently in her second<br />
year <strong>of</strong> her Bachelor <strong>of</strong> Teaching<br />
(Primary) degree at the University <strong>of</strong><br />
Waikato’s Tauranga campus.<br />
Her decision paid <strong>of</strong>f when she was<br />
recently awarded the <strong>2022</strong> Vice-Chancellor’s<br />
Adult Learners’ Awards – one<br />
<strong>of</strong> four given out by the University<br />
at a ceremony at the Tauranga CBD<br />
campus.<br />
The awards recognise the academic<br />
achievements and social contributions<br />
<strong>of</strong> outstanding adult learners<br />
at the University <strong>of</strong> Waikato who have<br />
chosen to undertake tertiary study<br />
later in life.<br />
Recipients have to be at least 25<br />
years old, in their second year <strong>of</strong> partor<br />
full-time study at the University and<br />
be studying towards an undergraduate<br />
qualification. The awards were presented<br />
at an in-person ceremony by<br />
Vice-Chancellor Neil Quigley, and<br />
each recipient was also given a cash<br />
prize <strong>of</strong> $1000.<br />
“I was so happy and excited when<br />
I found out [about the award],” says<br />
Jasmine, who was nominated by one<br />
<strong>of</strong> her lecturers.<br />
“I didn’t even know how to write<br />
an essay when I first started. It is so<br />
nice to be recognised for all the hard<br />
work I’ve been putting in. It will also<br />
take the financial pressure <strong>of</strong>f as I<br />
can’t work full-time while studying.”<br />
The former Mount Maunganui<br />
College student had travelled to Australia<br />
after high school for a gap year,<br />
but “one year turned into 10,” she<br />
says, with stints working at Dreamworld,<br />
Whitewater World and Sky-<br />
Point Climb.<br />
Jasmine admits that she “had no<br />
idea what she wanted to do, or if I<br />
wanted to go to University,” as a high<br />
school student, and returning to study<br />
in her late 20s was “a bit scary” at first.<br />
“But I talked to my Nana, who<br />
went back to university in her 60s, and<br />
she told me that if she could do it, then<br />
so could I.”<br />
She chose the University <strong>of</strong><br />
Waikato because the Tauranga campus<br />
is close to home, and the University<br />
had a good reputation.<br />
Jasmine enrolled in the University’s<br />
Tauranga Jump Start programme<br />
in January 2021 to help prepare her<br />
for tertiary study. The support from<br />
lecturers and her experiences as a<br />
teaching student on practicum in local<br />
classrooms have also been positive.<br />
“Seeing the children grow and<br />
develop new skills in the classroom<br />
each week was quite rewarding.”<br />
A testament to her academic<br />
achievements, Jasmine was recently<br />
inducted into the Golden Key International<br />
Honour Society. She also works<br />
as a student ambassador and has volunteered<br />
at Tauranga Open Day and<br />
Virtual Open Day.<br />
Jasmine Campbell and Vice<br />
Chancellor Neil Quigley<br />
In the future, Jasmine hopes to<br />
work as a primary school teacher in<br />
the Tauranga area, and perhaps do a<br />
master’s degree in Education.<br />
“I’ve always loved working with<br />
kids,” says Jasmine. “Even when I<br />
was working in tourism, teaching kids<br />
to surf, I loved seeing them learn.”<br />
Three <strong>of</strong> the four award recipients<br />
– Rebecka Billington, Jo Mariu and<br />
Jasmine – are University <strong>of</strong> Waikato<br />
Tauranga students. Jared Kelsen from<br />
the University’s Hamilton campus<br />
also received the award.
16 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
RESEARCH SET TO<br />
BEGIN INTO GREAT<br />
WHITE SHARKS IN<br />
BAY OF PLENTY<br />
First on the scene<br />
Rotorua <strong>Business</strong> Chamber’s <strong>Business</strong> After 5, hosted by Level 13 Theme Rooms & Costume Hire,<br />
Level 13, 1141 Eruera Street, Rotorua.<br />
Photography: Michelle Cutelli Photography (www.cutelli.com)<br />
A new project bringing together local iwi,<br />
marine ecologists, fisheries scientists and<br />
shark experts will research Great White<br />
Sharks in the Tauranga Harbour and wider<br />
<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> this summer.<br />
1<br />
2<br />
1 Liz Carrington (Youth Music Aotearoa Charitable Trust), Ellis Carrington (Youth Music Aotearoa Charitable Trust). 2 Jo Holmes<br />
(RotoruaNZ), Nadia Christensen (McDowell Real Estate) 3 Tim Smith, Ryan Gray (MBIE).<br />
3<br />
The collaboration<br />
comes after a notable<br />
increase in the<br />
frequency <strong>of</strong> interactions<br />
between humans and Great<br />
White Sharks in the area<br />
over the last few years. With<br />
each new interaction, fear<br />
and anxiety has appeared<br />
to increase and there have<br />
been calls for something to<br />
be done to better understand<br />
the situation and manage the<br />
risks to humans entering the<br />
ocean.<br />
Project lead and University<br />
<strong>of</strong> Waikato marine<br />
ecologist Phil Ross says<br />
the research team is currently<br />
working with hāpu<br />
from the northern harbour,<br />
Te Whanau a Tauwhao and<br />
Ngati Te Wai, to refine plans<br />
for the summer’s research<br />
activities and to develop<br />
longer term goals for the<br />
research.<br />
“We plan to have the<br />
research up and running<br />
before summer arrives so<br />
we can begin the process <strong>of</strong><br />
learning about the size and<br />
make-up <strong>of</strong> the white shark<br />
population in the <strong>Bay</strong>, and<br />
gaining a better understanding<br />
<strong>of</strong> the behaviours and<br />
movements <strong>of</strong> individual<br />
sharks in the area.<br />
“We’re also working to<br />
create opportunities for the<br />
public and citizen scientists<br />
to be involved in this important<br />
work. We know there<br />
have been a lot <strong>of</strong> encounters<br />
between White Sharks<br />
and spearfishers, surfers and<br />
swimmers. We want to capture<br />
that information and use<br />
it to better understand these<br />
awesome creatures.”<br />
The research aims to<br />
understand the observed<br />
changes in White Shark<br />
abundance and behaviour<br />
and inform any future White<br />
Shark management in the<br />
<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>.<br />
Reon Tuanau, from<br />
Otawhiwhi marae says he is<br />
grateful to be part <strong>of</strong> a project<br />
that will combine science<br />
with Māori tikanga.<br />
“We are very keen<br />
to learn more about the<br />
increased presence and<br />
activity <strong>of</strong> the Great White<br />
Shark in our moana. We have<br />
a long standing relationship<br />
with the team <strong>of</strong> experts that<br />
Phil Ross<br />
Reon Tuanau<br />
has been brought together<br />
to partner with our Hapū<br />
in gaining a greater understanding<br />
<strong>of</strong> the changes that<br />
are occurring in the moana.”<br />
The project includes<br />
input from:<br />
● Hapū (Te Whanau a Tauwhao<br />
and Ngati Te Wai)<br />
from the northern Tauranga<br />
Harbour (where<br />
most <strong>of</strong> the White Shark<br />
activity has been) represented<br />
by Reon Tuanau<br />
(Te Whānau a Tauwhao<br />
ki Otawhiwhi Marae<br />
Chairperson),<br />
● Scientists/researchers<br />
from:<br />
– The University <strong>of</strong><br />
Waikato (Phil Ross,<br />
Melissa Kellett, Chris<br />
Battershill)<br />
– Manaaki Te Awanui<br />
(Caine Taiapa)<br />
– Department <strong>of</strong> Conservation<br />
(Clinton Duffy)<br />
– Conservation International<br />
(Mark Erdmann)<br />
– NIWA (Darren<br />
Parsons)<br />
– New Zealand’s Great<br />
White Shark Research<br />
Project (Kina Scollay).<br />
6<br />
6 Angelique Scott (Personnel Resources),<br />
Michelle Cutelli (Michelle Cutelli<br />
Photography). 7 Tessa Hunt, Charlie<br />
Windell, Hine-Te-Rangi Elliott, Cecile<br />
Whelan, Bryce Heard (Rotorua <strong>Business</strong><br />
Chamber Team).<br />
8<br />
4 Anne Tregilgas (Sotheby’s Rotorua), Don McCarrison (<strong>Bay</strong> Decorators). 5 Carol<br />
Buckley (People Possibilities Limited), Viv Sutton (Life Education Trust Rotorua).<br />
7<br />
45<br />
8 Jules McLaughlin (Life Education Trust Rotorua), Sue Baty (Avid <strong>Business</strong> Agency), Cecile Whelan (Rotorua <strong>Business</strong> Chamber).<br />
9 Marilyn Christian (Bill & Marilyn Christian), Lily Prummel (Lilies Cleaning Services), Jon Dimock (Ministry <strong>of</strong> Education).<br />
10<br />
4<br />
10 John Chetty (Red Chillies Holding Limited), Bryce Heard (Rotorua <strong>Business</strong> Chamber). 11 Steve Pinder, Desirae Kirby<br />
(Rotorua Sustainable Charter). 12 Yogi Bhati (Number 8 Wire Farm to Plate), Shaz Shafarzadegan (Dancing Scissors).<br />
9<br />
11 12
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 17<br />
Campus celebrates University graduation<br />
There were cheers and tears when 222 people<br />
graduated at the University <strong>of</strong> Waikato’s Tauranga<br />
campus in early September, in the first in-person<br />
graduation ceremonies at the site since June 2021.<br />
University Chancellor, Sir<br />
Anand Satyanand, congratulated<br />
students and thanked<br />
their families for supporting them<br />
with their studies.<br />
“Today is a good time to reflect<br />
on the months and years you have<br />
spent studying, going to tutorials<br />
and now, at the end <strong>of</strong> it, you have<br />
realised the goal you were seeking,”<br />
he said.<br />
He challenged graduates to “make<br />
the best <strong>of</strong> what you have learned at<br />
the University <strong>of</strong> Waikato”.<br />
Leah Owen, who was receiving<br />
her Bachelor <strong>of</strong> Social Sciences<br />
degree majoring in Psychology at<br />
the 10am ceremony, says that it was<br />
a day to celebrate and reflect on “the<br />
strength and resilience” <strong>of</strong> reaching<br />
graduation day.<br />
“To my fellow graduates – we<br />
did it. Despite everything the world<br />
threw at us, we are here today.”<br />
Among the degrees conferred at<br />
Tauranga were 108 bachelor’s, five<br />
bachelor’s with honours, 19 master’s,<br />
one PhD and 89 postgraduate<br />
or graduate diplomas.<br />
Abigail Carrillo Fibela, 25, was<br />
one the 2019 cohort <strong>of</strong> inaugural<br />
students starting at the newly opened<br />
campus.<br />
“We were pioneers,” says Abi,<br />
who graduated today with a Bachelor<br />
<strong>of</strong> Social Sciences degree majoring<br />
in Sociology and Political Sciences<br />
from the Tauranga campus.<br />
“It was good to start at this brandnew<br />
campus, and we were in small<br />
groups, so we made good friends.”<br />
Abi is from Mexico originally,<br />
but moved to New Zealand six years<br />
ago. Since finishing her studies last<br />
year, Abi has started working for<br />
Toi Mai – Workforce Development<br />
Council in Wellington.<br />
Fiona Taiena Patiunia Helu was<br />
wearing dozens <strong>of</strong> money and lolly<br />
lei gifted to her by friends and family<br />
to celebrate her graduation day.<br />
Fiona, who is originally from Tonga,<br />
graduated with a Bachelor <strong>of</strong> Social<br />
Work, and is now working as a<br />
social worker at children’s charity<br />
Barnardos in Auckland.<br />
“I wanted to do something to<br />
support families, young Pasifika and<br />
Māori kids growing up in the system,<br />
or from troubled homes.”<br />
The support <strong>of</strong> her family, many<br />
who were at graduation, made a big<br />
difference to Fiona.<br />
Cheniel Powell received her<br />
Master <strong>of</strong> Applied Psychology<br />
degree with first class honours,<br />
along with a Postgraduate Diploma<br />
in the Practice <strong>of</strong> Psychology in<br />
Applied Behavioural Analysis.<br />
The Tauranga mother <strong>of</strong> three<br />
says it felt “amazing” to receive<br />
her qualifications in front <strong>of</strong> her<br />
family.<br />
“It’s been a long time coming,<br />
and it’s a relief. I have had so much<br />
support along the way from my husband<br />
Michael, from my in-laws, and<br />
<strong>of</strong> course my kids,” said Cheniel.<br />
The Tauranga ceremonies were<br />
the first in a week <strong>of</strong> University <strong>of</strong><br />
Waikato graduation events in Tauranga<br />
and Hamilton.<br />
There were eight ceremonies in<br />
total, with 1666 people graduating<br />
overall.<br />
Left: A whakatau (welcome) was held for new Scion board director Brendan Green (Ngāti Hikairo, Ngāpuhi) and new future director Dr Melinda Webber (Ngāti Whakaue, Ngāpuhi, Ngāti<br />
Kahu). Right: Scion board chair Dr Helen Anderson (left) and Veronica Butterworth (right), a trustee representing the three hapū – Ngāti Hurungaterangi, Ngāti Taeotu and Ngāti Te Kahu<br />
(Ngā Hapū e Toru) with the Kawenata (Memorandum <strong>of</strong> Understanding) that was signed in a formal ceremony surrounded by the hapū, Scion board, staff, and guests.<br />
Scion and Nga Hapū e Toru sign<br />
Kawenata<br />
A<br />
new dawn for partnership has been hailed with the signing <strong>of</strong> a Kawenata / Memorandum <strong>of</strong><br />
Understanding between tangata whenua and Scion at Te Whare Nui o Tuteata in Rotorua.<br />
Veronica Butterworth, a trustee<br />
representing the three hapū –<br />
Ngāti Hurungaterangi, Ngāti<br />
Taeotu and Ngāti Te Kahu (Ngā Hapū<br />
e Toru) signed the Kawenata (Memorandum<br />
<strong>of</strong> Understanding) with<br />
Scionboard chair Dr Helen Anderson<br />
during a formal ceremony, surrounded<br />
by the hapū, Scion board,<br />
staff, and guests.<br />
Ngā Hapū e Toru are tangata<br />
whenua <strong>of</strong> the 114-hectare site where<br />
Scion is situated in the Te Papa Tipu<br />
campus.<br />
Butterworth says the signing for<br />
Ngā Hapū e Toru is a significant<br />
step forward in the partnership with<br />
Scion, which in turn is a step towards<br />
strengthening the mana <strong>of</strong> the land<br />
and hapū.<br />
“The Kawenata acknowledges the<br />
genealogical connection through our<br />
whakapapa to this land. This land is<br />
part <strong>of</strong> our rohe, our turangawaewae,<br />
and is the basis <strong>of</strong> identity and wellbeing<br />
for our people.<br />
“Working together with Scion to<br />
honour this Kawenata, we will work<br />
on mutually beneficial goals. The<br />
matapono (principles) <strong>of</strong> the Kawenata<br />
are whakapapa, kotahitanga, rangatiratanga,<br />
manaakitanga and tiakina<br />
te mana o te whenua.”<br />
Scion chair Dr Helen Anderson<br />
says the signing marks a significant<br />
milestone for the Crown Research<br />
Institute and its enduring relationship<br />
with tangata whenua.<br />
“We are signalling how Scion and<br />
tangata whenua recognise the value<br />
<strong>of</strong> working together in the spirit <strong>of</strong><br />
cooperation and partnership. We have<br />
common principles and an unwavering<br />
commitment to protect the waterways,<br />
forests and whenua.”<br />
“As Scion takes bold new steps<br />
with research to support New Zealand’s<br />
transition to a circular bioeconomy<br />
as part <strong>of</strong> efforts to meet climate<br />
change objectives, we are committing<br />
to a set <strong>of</strong> principles that will underpin<br />
our close relationship with tangata<br />
whenua and help us navigate the challenges<br />
and opportunities ahead.”<br />
The signing was followed by the<br />
launch <strong>of</strong> a new permanent visitor<br />
display in the building’s atrium, sharing<br />
the history and connection that<br />
Ngā Hapū e Toru have to the whenua,<br />
while also explaining the significance<br />
<strong>of</strong> forestry science and innovation to<br />
New Zealand and the world.<br />
Co-funded by Scion and Te Uru<br />
Rākau, New Zealand Forest Service,<br />
the displays are a creative storytelling<br />
experience that share the history<br />
<strong>of</strong> tangata whenua, forestry, and the<br />
future.<br />
One display describes Ngāti<br />
Hurungaterangi, Ngāti Taeotu and<br />
Ngāti Te Kahu. It explains the deep<br />
connection to the whenua, with historical<br />
pā, kāinga, cultivations and<br />
wāhi tapu (sacred sites), as well as<br />
looking to hapū aspirations – including<br />
partnership.<br />
The other display documents the<br />
history <strong>of</strong> New Zealand’s forestry<br />
industry, starting in the late 19th century<br />
when the first exotic trees were<br />
planted in a nursery at the Whakarewarewa<br />
Forest. The storytelling dives<br />
deep on the value <strong>of</strong> radiata pine,<br />
along with the importance <strong>of</strong> forests<br />
to New Zealand for timber production,<br />
biodiversity, biomaterials,<br />
tourism and to tackle climate change<br />
problems the world faces.<br />
Scion chief executive Dr Julian<br />
Elder says the signing and launch<br />
<strong>of</strong> the visitor display recognises the<br />
important role that tangata whenua<br />
will play in the future <strong>of</strong> Scion as a<br />
Crown Research Institute.<br />
In the spirit <strong>of</strong> partnership, Scion<br />
looks forward to future engagement<br />
with Ngāti Hurungaterangi, Ngāti<br />
Taeotu and Ngāti Te Kahu as tangata<br />
whenua.<br />
Butterworth says that, “Explaining<br />
our connections to the whenua, as<br />
documented in the atrium display, is a<br />
wonderful way to welcome manuhiri<br />
(visitors) to Te Whare Nui o Tuteata.<br />
This building is named for Tuteata,<br />
who is the ancestor <strong>of</strong> all three hapū.”<br />
Earlier in the morning, a whakatau<br />
(welcome) was held for new board<br />
director Brendan Green (Ngāti<br />
Hikairo, Ngāpuhi) and new future<br />
director Dr Melinda Webber (Ngāti<br />
Whakaue, Ngāpuhi, Ngāti Kahu).<br />
The ceremony came two months<br />
after Ngā Hapū e Toru led the unveiling<br />
<strong>of</strong> four pou whenua on Tītokorangi<br />
Drive, as part <strong>of</strong> a partnership<br />
with CNI Iwi Holdings Ltd, Rotorua<br />
Lakes Council, and Kānoa – Regional<br />
Economic Development and Investment<br />
Unit.<br />
The pou, part <strong>of</strong> the Whakarewarewa<br />
Forest Development Project,<br />
share the history and connection <strong>of</strong><br />
Ngā Hapū e Toru to the land.
18 BAY OF PLENTY BUSINESS NEWS <strong>October</strong> <strong>2022</strong><br />
Changing world reflects changing<br />
generational expectations<br />
If the teacher ever said, “I<br />
need to speak to you about<br />
your child”, I would immediately<br />
panic: “What has he done<br />
now?”<br />
Something has changed.<br />
‘Modern’ parents (<strong>of</strong> which<br />
I am obviously not one) now<br />
must choose between two<br />
default reactions – either<br />
Johnny has been bad, or, the<br />
teacher is a b***h.<br />
There is no longer any middle<br />
ground – you must pick a<br />
side. Either, “Johnny can’t be<br />
to blame; That teacher always<br />
picks on him, he says so;<br />
B***h”, or, “If the teacher is<br />
taking the time to call me, there<br />
is an issue and I should listen.”<br />
In much the same way<br />
that, despite the facts, many<br />
Americans believe the election<br />
was stolen, so, many parents<br />
believe, despite the facts, that<br />
the teacher is a b***h.<br />
Sure, Johnny may have<br />
suggested the teacher was an<br />
idiot [actual words substituted]<br />
and said, “Get f****d”, but as<br />
mum notes, “Johnny wouldn’t<br />
say that unless the teacher is<br />
an [idiot – actual words substituted]<br />
and has provoked him.”<br />
Lesson learned – not just by<br />
Johnny, but also by the teacher:<br />
Don‘t criticise Johnny!<br />
My point is not that the<br />
teacher cannot be an ‘idiot’ – <strong>of</strong><br />
course he or she may be – but<br />
rather the default position now<br />
is so <strong>of</strong>ten that the teacher is<br />
somehow the enemy.<br />
As far as many mums and<br />
dads are concerned now, if<br />
Johnny says, “The teacher<br />
is picking on me,” then the<br />
teacher is a ‘b***h’ – there<br />
is no ‘innocent until proven<br />
guilty’, no rite <strong>of</strong> reply afforded<br />
the teacher. The die is cast.<br />
As an employer, I now regularly<br />
see such attitudes in the<br />
workplace.<br />
Sure, there are teachers who<br />
will get it wrong, who may be<br />
socially inept, or who may simply<br />
be having a bad day – but<br />
in all other respects, are regular<br />
adults. So please, please,<br />
let’s give them, as trained, fully<br />
developed, pr<strong>of</strong>essional adult<br />
humans, some benefit <strong>of</strong> doubt<br />
when called to account by <strong>of</strong>ten<br />
belligerent ‘not-fully-baked’<br />
adolescents who <strong>of</strong>ten have a<br />
naturally rebellious teenage<br />
instinct to ‘stick it to the man’.<br />
That’s not a put-down <strong>of</strong> adolescents,<br />
simply a balancing<br />
<strong>of</strong> the facts and an objective<br />
observation <strong>of</strong> developmental<br />
instincts at play.<br />
Be clear, not for one<br />
moment will I ever defend<br />
bullying, rudeness, infliction<br />
<strong>of</strong> harm or lack <strong>of</strong> respect and<br />
decency by any adult to any<br />
other human <strong>of</strong> any age. And<br />
consistently poor behaviour by<br />
adults, be they teachers, doctors<br />
or bosses must be rooted<br />
out and dealt with.<br />
HAVE YOU EVER NOTICED?<br />
> BY ALAN NEBEN<br />
Alan Neben is a Mount Maunganui local and an experienced New Zealand<br />
publisher. He tries to never begin a sentence, “Kids nowdays ...”<br />
“Children must be taught how to think, not what to think.” – Margaret<br />
Mead<br />
But, if the teacher insists<br />
for example that students not<br />
be disruptive in class, and<br />
they not use smart phones and<br />
ear buds while in class, I will<br />
always back the teacher who<br />
physically removes the earbuds<br />
and admonishes <strong>of</strong>fending students<br />
– no excuses. I will never<br />
condone the response <strong>of</strong> a student<br />
who then calls the teacher<br />
a ‘[deleted expletive]’ – such<br />
disproportionately <strong>of</strong>fensive<br />
responses and aggressive, disruptive<br />
behaviours are never<br />
okay.<br />
It’s not because I’m ‘old<br />
school’, but because I believe<br />
an important part <strong>of</strong> our education<br />
should be learning that<br />
respect for others and appropriate<br />
behaviour is required<br />
in social contexts: We do not<br />
expect Republicans to protest<br />
loudly at the Queen’s funeral;<br />
We do not tell the IRD to go<br />
away because we’ve decided<br />
not to pay tax this year; It is not<br />
okay that school pupils swear<br />
at their adult teachers, irrespective<br />
<strong>of</strong> how they might be feeling<br />
slighted, or feeling that the<br />
teacher is a ‘b***h’, or because<br />
they are tired.<br />
Am I comfortable giving<br />
15-year-olds the right to<br />
vote, as called for by various<br />
commentators?<br />
No, for the same reason I<br />
don’t give my 15-year-old free<br />
access to the family car keys<br />
and my credit card: he doesn’t<br />
appreciate the full consequences<br />
<strong>of</strong> his decisions. He’s<br />
not ‘bad’, he just still has some<br />
learning to do. In the meantime,<br />
he just wants to have fun;<br />
Giving him the keys and my<br />
credit card would be like giving<br />
a toddler a loaded gun to<br />
play with – freedom <strong>of</strong> choice<br />
10/10; Good outcome possibility<br />
0/10.<br />
In my opinion, socially<br />
inappropriate behaviours are<br />
being enabled through ‘hands<strong>of</strong>f’<br />
policies – Steal a car:<br />
police can’t chase you if you<br />
don’t want to stop, because<br />
‘they’re not allowed to pick<br />
on you … that’s a ‘no, no’ …<br />
Mum said so.’<br />
Gone are the expectations<br />
<strong>of</strong> contextually appropriate<br />
behaviour we were once<br />
taught, eg ‘If the police ask you<br />
to stop, you must stop’, now<br />
seems ‘open to interpretation’<br />
for many teens.<br />
If you do a ‘runner’ and<br />
crash the car, it’s inevitably<br />
painted as the fault <strong>of</strong> the<br />
police for insisting you stop –<br />
rarely the fault <strong>of</strong> the <strong>of</strong>fending<br />
driver who didn’t actually stop<br />
and then crashed – When did<br />
‘fair cop’ become, ‘the cops are<br />
unfair’?<br />
The epidemic <strong>of</strong> ram-raids<br />
currently concerning shopkeepers<br />
and the public-at-large epitomises<br />
the lack <strong>of</strong> social conscience<br />
amongst many young<br />
people. The consequences <strong>of</strong><br />
stealing cars, destroying property,<br />
scaring people and stealing<br />
goods in groups – then<br />
posting the exploits on social<br />
channels – do not resonate with<br />
the young people who have not<br />
learned respect for others and<br />
what behaviours are socially<br />
inappropriate.<br />
While broader social problems<br />
fuelling outbreaks <strong>of</strong><br />
lawlessness will take time and<br />
focus to address, in the meantime<br />
do we simply sit on our<br />
hands and say, “There’s nothing<br />
we can do.” I believe it’s a<br />
slippery slope if we do nothing.<br />
Throw in an unhealthy dose<br />
<strong>of</strong> Gen Z attitude: ‘I don’t need<br />
to go to class; I don’t need to go<br />
to work; The boss is a ‘bitch’’,<br />
and our society appears to be<br />
becoming increasingly polarised<br />
between those who learn<br />
respectful behaviours, and<br />
those who don’t.<br />
Next time I’m employing a<br />
young person in my business,<br />
I’m going to start by asking<br />
to interview the mum. I will<br />
ask her to name her favourite<br />
Chuck Berry song – if she says,<br />
”Johnny be good”, the job’s<br />
his.<br />
How healthy is your workspace?<br />
A healthy workspace is essential to productivity, creating quality work<br />
and keeping employees happy and motivated. It is important to<br />
promote a healthy workspace in your <strong>of</strong>fice, especially with “wellness”<br />
a very sought-after quality with job seekers currently. A healthy<br />
workspace doesn’t necessarily mean sterile and germ-free, but an<br />
incorporation <strong>of</strong> health and safety, diversity, ‘vibe’ and functionality.<br />
HUMAN RESOURCES<br />
> BY KELLIE HAMLETT<br />
Talent ID are Recruitment Specialists and can support you through<br />
your recruitment process. Please feel free to talk to us about this by<br />
calling 07 349 1081 or emailing kellie@talentid.co.nz<br />
According to the World<br />
Health Organization a<br />
healthy workplace is an<br />
<strong>of</strong>fice that would address physical<br />
and psychosocial risks – it<br />
would also promote and support<br />
healthy behaviours – so a<br />
healthy workplace is basically<br />
a space where collaboration,<br />
health, safety and wellbeing <strong>of</strong><br />
employees is promoted.<br />
Many workplaces around<br />
the globe are looking at diversifying<br />
workspaces from the<br />
traditional <strong>of</strong>fice layout. Many<br />
may have heard <strong>of</strong> Google’s<br />
<strong>of</strong>fices around the world where<br />
they have slides and poles to<br />
get between levels, and a raft<br />
<strong>of</strong> extra spaces to enjoy that<br />
other companies could only<br />
dream about providing, but<br />
they have also included some<br />
great features that many other<br />
companies are taking note <strong>of</strong>.<br />
Some <strong>of</strong> these include<br />
open-plan <strong>of</strong>fice spaces or<br />
break out areas to encourage<br />
collaboration, a library or an<br />
aquarium for a quiet space and<br />
a workout area to encourage<br />
healthier employees. Nobody<br />
is suggesting trying to keep<br />
up with Google, but simple<br />
changes to the <strong>of</strong>fice environment<br />
can <strong>of</strong>fer staff diverse<br />
spaces to work from and to<br />
enjoy, enhancing their work<br />
life experience, with overall<br />
happier staff leading to better<br />
productive outcomes.<br />
Those that work in an<br />
<strong>of</strong>fice can spend upwards <strong>of</strong><br />
seven hours per day sitting<br />
in the same spot. This means<br />
that they are doing a lot <strong>of</strong><br />
repetitive tasks and engaging<br />
in behaviours that may cause<br />
ergonomic injuries. When<br />
employees have more options<br />
in their workspace to encourage<br />
collaboration within their<br />
team, those choices are both<br />
mentally and physically stimulating<br />
and promote healthier<br />
wellbeing not just for the individual,<br />
but for the whole team.<br />
Don’t be afraid to think outside<br />
the box when considering<br />
making changes for a better<br />
<strong>of</strong>fice health rating. Plants,<br />
artwork and even floor mats<br />
can be simple contributors<br />
that can add to the feel <strong>of</strong> the<br />
space. Obviously providing<br />
good furniture and ergonomic<br />
keyboards is a great idea, but<br />
also think about having some<br />
tables that provide a collaborative<br />
space rather than everybody<br />
just collaborating from<br />
their desks. Providing pictures<br />
<strong>of</strong> stretching exercises that can<br />
be done while standing at the<br />
photocopier for 30 seconds at<br />
a time all help contribute to<br />
healthier staff. Just moving<br />
from your desk to a different<br />
area can help. Promotion <strong>of</strong><br />
employee’s health is essential<br />
to the success <strong>of</strong> a healthier<br />
<strong>of</strong>fice.<br />
Natural light is essential to<br />
a healthy workspace too, but if<br />
natural light is limited, schedule<br />
regular intervals to go outside<br />
and get some fresh air.<br />
Get active at work and <strong>of</strong>fer<br />
up spaces where you can have<br />
a stretch or take a break away<br />
from the desk or main <strong>of</strong>fice<br />
space. If you’re lucky enough<br />
to have an outdoor area in your<br />
<strong>of</strong>fice then use this advantage<br />
too. It should be made to<br />
feel welcoming to encourage<br />
usage, not just to be classed<br />
as “the smokers’ corner”.<br />
This can be a great collaboration<br />
space where meetings<br />
are taken outdoors away from<br />
desks and can allow employees<br />
to soak up some vitamin D<br />
while they are at it.<br />
In this day and age, being<br />
socially aware <strong>of</strong> our carbon<br />
footprint is also top <strong>of</strong> people’s<br />
minds. Working for a company<br />
that is conscious <strong>of</strong> its own<br />
carbon footprint is important<br />
to many. Simple changes here<br />
can help with the psychosocial<br />
factor <strong>of</strong> a healthy <strong>of</strong>fice, for<br />
example providing a space for<br />
bike parking can encourage<br />
employees to bike to work,<br />
reducing their CO2 and leaving<br />
them with more in their<br />
pockets (especially with the<br />
price <strong>of</strong> fuel and parking these<br />
days). Other environmental<br />
practices include minimizing<br />
waste, switching to low carbon<br />
lighting, or the use <strong>of</strong> laptops<br />
over desk top computers (these<br />
are 80% more energy efficient).<br />
Taking a firm approach<br />
to sustainability aligns with<br />
employee’s values and <strong>of</strong>fers<br />
great company morale, delivering<br />
healthy outcomes for<br />
people and the planet.<br />
Companies that promote<br />
a healthier workspace tend to<br />
have better retention <strong>of</strong> staff,<br />
as well as happier employees.<br />
Happier employees are the<br />
most productive.<br />
Healthy workspaces are<br />
ones where team members<br />
feel confident and comfortable<br />
with the work they are doing.<br />
Having fun at work as well as<br />
having a healthy workspace is<br />
essential to productivity. Having<br />
a healthy workspace is<br />
vital in this day and age. Overall,<br />
improving the <strong>of</strong>fice space<br />
to be a healthier environment<br />
is beneficial to not just the<br />
employees, but also the overall<br />
productivity, reputation and<br />
success <strong>of</strong> the business.
<strong>October</strong> <strong>2022</strong> BAY OF PLENTY BUSINESS NEWS 19<br />
How ECI will benefit delivery <strong>of</strong> new<br />
homes and amenities at Metlifecare’s<br />
Somervale Village<br />
As one <strong>of</strong> a few building companies in the <strong>Bay</strong> <strong>of</strong><br />
<strong>Plenty</strong> and Waikato to <strong>of</strong>fer a specialised Early<br />
Contractor Involvement (ECI) team, the Foster<br />
Group have been heavily involved in the design<br />
phase <strong>of</strong> Metlifecare’s regeneration project at<br />
Somervale Village at Mount Maunganui.<br />
ECI is a pre-construction phase that reduces risk<br />
for the client, the construction team, and in this<br />
case, everyone living and working at Somervale<br />
Village.<br />
Combining preconstruction management<br />
and Building Information Modelling (BIM),<br />
building services management, and quantity<br />
surveying – Fosters ECI team take care <strong>of</strong><br />
budget management, early materials and trade<br />
procurement, and final design coordination.<br />
For Metlifecare, ECI provides clarification around<br />
every step <strong>of</strong> the project; ensuring delivery is<br />
smooth, budget and timeframes are protected,<br />
and any risks are identified and mitigated. And,<br />
with the project targeting a Homestar 7 rating,<br />
Fosters’ knowledge and experience in delivering<br />
sustainable builds has also supported the inclusion<br />
<strong>of</strong> key sustainability features into this project<br />
design.<br />
Fosters Preconstruction Manager Craig<br />
McCullough notes that the ECI phase is especially<br />
helpful in projects on an operational site, where the<br />
needs <strong>of</strong> different groups <strong>of</strong> stakeholders require<br />
careful consideration and coordination.<br />
“In the case <strong>of</strong> Somervale, there are several<br />
intricacies with existing services as well as a need<br />
to work closely with village staff and, importantly,<br />
village residents” he explains. “Our chief concern<br />
is managing the project in a live environment with<br />
minimal disruption to the village.<br />
“Through the ECI phase, we’ve planned site<br />
access, phasing, and construction methodology.<br />
Our work will ensure the successful integration<br />
<strong>of</strong> construction innovations and that the project<br />
meets Homestar targets.<br />
“It has been a pleasure working with Metlifecare<br />
and their design consultants” Craig continues.<br />
“With everyone committing to the ECI process,<br />
we successfully established a budget early<br />
on and have designed to it. We now have a<br />
comprehensive programme <strong>of</strong> works in place, with<br />
thought and consideration given to safety, costefficiency,<br />
and the project timeline.”<br />
Stage 1 <strong>of</strong> this project will deliver a modern<br />
amenity building and 30 new independent living<br />
apartments into the retirement village by mid-<br />
2024.<br />
Demolition <strong>of</strong> the old Somervale care home marked the start <strong>of</strong> the Metlifecare regeneration project in August.<br />
FOSTERS.CO.NZ . 07 570 6000