October 2022
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Contents<br />
ISSUE HIGHLIGHTS<br />
24 WORKING SMARTER<br />
As the market cools, the battle for new business will be won<br />
with exceptional product quality and industry-beating lead<br />
times, says Sternfenster’s Nathan Court<br />
24<br />
38 BECOMING IONIC<br />
UAP’s David Jennings discusses the new IONIC<br />
electronic door lock and his excitement surrounding its<br />
potential in the market<br />
66 A NEW WAY TO LOOK FOR<br />
LEADS?<br />
With lead generation firmly back on the agenda, Ideal<br />
Window Solutions’ Thom Emerson explains which channels<br />
he feels will work for for home improvement businesses<br />
FEATURES<br />
28 A W SMART SOLUTION<br />
Morley Glass Managing Director Ian Short discusses the<br />
W Smart solar shading system and how it can help<br />
homeowners minimise their energy use<br />
36 SUPPORT OF THE HIGHEST<br />
ORDER<br />
Freefoam’s Colin St John says that as prices increase,<br />
customers need the highest levels of support from their<br />
suppliers to help them grow<br />
42 MAKING THE Q-SMART<br />
DECISION<br />
Gary Gleeson of VBH (GB) explains why sales of its<br />
Q-Smart electronic door handle keep on increasing<br />
46 GOING ABOVE AND BEYOND<br />
Barrie Gazzard, Director at Cornwall Glass & Glazing,<br />
says that looking after your customers will be the key<br />
to weathering a downturn...<br />
62<br />
52 CONVERTING TO<br />
CONSERVATORIES<br />
Faisal Hussain discusses the DGCOS’s new installer<br />
guide for conservatories<br />
58 SEEING THE SIGNS<br />
In the latest instalment of our regular business column,<br />
the experts at Know-It look make sure you recognise<br />
the early signs that a client isn’t going to pay...<br />
62 DIVERSIFYING YOUR OFFERING<br />
Total Installer hears how despite inflationary pressures,<br />
homeowners continue to invest in home improvements,<br />
delivering opportunities for companies such as Bohle<br />
4 T I OCTOBER <strong>2022</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
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