November/December 2022

News Roundup
A GROWING DEMAND
RECORD NUMBERS ATTEND GLAZING SUMMIT
A record attendance of almost 500 delegates
returned to Edgbaston for this year’s Glazing
Summit, bringing together the fenestration
industry for a day of debate, discussion and
networking.
Arched and angled frame supplier
Premier Arches has successfully kept up
with a growing demand for its specialist
products, despite market challenges.
The successful delivery is something Managing
Director Sean Greenall attributes to the
company’s three core business principles of
outstanding quality, clear and honest customer
service, and a make life easier offering.
“Today’s market certainly looks very different
to how it did two years ago, and as the
industry boom we all enjoyed slows down,
so has demand for home improvement
products,” explained Sean.
“In general, consumers who previously had
more disposable income as a result of the
pandemic no longer have that extra cash to
hand and are therefore no longer spending on
improving their properties.
“At the same time, however, there will always
be higher earning households who still have
the money to spend, and generally, it’s this
group that would rather invest in premium
products – such as arched and angled frames.
“This of course means that our customers
are experiencing a continuing demand, and
it’s our aim at Premier Arches to supply them
with the quality products they need, on time,
every time.
“Keeping up with demand is something
we’ve always prided ourselves on at Premier
Arches, so while the market changes and
becomes more challenging, we’re still here to
deliver the premium products our customers
need, and to remain the reliable supplier they
can trust, even when times are tough.”
www.premierarches.co.uk
Organisers say the record numbers this year
means the Summit has smashed its attendance
record for the fourth year in a row.
Andrew Scott, Glazing Summit Founder and CEO
of organisers Purplex and Insight Data, said: “The
Glazing Summit has grown year on year and to
get our biggest ever turn out not only shows the
event’s significance in the industry calendar, but
it also shows the desire as an industry to come
together to share ideas and tackle the issues we
are all facing.”
"After the boom in home improvements through
the pandemic, we now face economic and global
uncertainty, so it was an important time to get
together and discuss where we’re heading and
how we can best navigate our way through
the challenges ahead. Times are going to get
tougher, but rather than doom and gloom this
year’s Glazing Summit showed there is plenty of
The Double Glazing & Conservatory
Ombudsman Scheme (DGCOS) has been
championing better mental health in the
fenestration industry, and has taken the first
proactive step in helping to relieve stress and
anxiety in the workplace, with the formation of
a self-care toolkit, designed to support those
working in the industry.
Faisal Hussain, DGCOS Chief Executive, said:
“The self-care toolkit is the first in a series
of proactive steps DGCOS is taking to try and
support those affected. One of the best things
we can do for ourselves is practice self-care.
Engaging in a self-care routine can reduce or
eliminate anxiety and depression, reduce stress,
increase happiness, and more.
"It can help you adapt to changes, build strong
relationships, and recover from setbacks.
opportunity out there for agile businesses, and I
hope those in attendance left as optimistic about
the future of the industry as I did.”
Attendees enjoyed five debates and discussions
with a panel of industry experts on important
issues such as the current supply chain
challenges, people and skills, regulations,
innovation and mergers and acquisitions.
They were also complemented by keynote
speeches from Richard Harpin, CEO of Homeserve
PLC, who closed the event, while Barclays Chief
Economist William Hobbs and retail and customer
experience expert Peter Cross also delivered
presentations.
More on the Glazing Summit on page 18.
www.glazingsummit.co.uk
DGCOS DESIGNS INSTALLER SELF-CARE KIT
“The toolkit will provide installers with items to
help practice self-care in their day-to-day life.
"It includes specially selected items like
headphones so you can listen to music, podcasts,
audio books or even meditation guides to help you
relax during your break.
"We have also included therapeutic items to aid
exercise, relaxation and sleep at the end of a busy
day."
www.dgcos.org.uk
6 TI NOVEMBER / DECEMBER 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST