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Why does it take several days to get my medication?If at the pharmacy, your medication is denied by your insurancecompany, the prescription is returned to us to file a request forauthorization on the medication. If the provider changes themedication, our office will notify your pharmacy within 24 hours fromwhen we received the denial. If the provider decides to file the requestwith your insurance company, it will take a few days. Mostauthorization requests are handled within 3 business days; however,some insurance companies take longer to respond. You can call andpress Option 3 for “Refills” to get an update. You can also receivemessages via the Patient Portal. For controlled medications, pleaseallow 3 business days for medications to be sent to the pharmacy.Do you have medications on site?We are able to dispense some acute care medications that will save youa trip to the pharmacy. We are working with your insurance plans tobe able to dispense your generic medications at your office visit. Pleasebring your pharmacy card to your appointments.RESULTSCan you fax or mail me a copy of my results?We do not mail results.We will gladly email you a copy of your resultsonce they are reviewed. If you register for the Patient Portal, you willget your results as soon as they are reviewed by the provider.
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Page 5 and 6: Carlene WilsonPhysicianDr. Carlene
Page 7 and 8: Things You Should KnowAppointmentsP
Page 9 and 10: Communications CenterCall (352) 563
Page 11 and 12: Preferred FacilitiesThese facilitie
Page 13 and 14: Frequently Asked QuestionsWhat type
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Page 17: Can I still be seen if I have no in
Page 21 and 22: HOSPITALSWhich hospital does the do
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Page 25 and 26: A Day at the OfficePlanning Your Ar
Page 27 and 28: 4Procedures & VaccinesProcedures an
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Page 31: RMR - Resting Metabolic Rate.This d

IM&Phandbook2022Print

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