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July 2023 - Bay of Plenty Business News

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This publication reflects the region’s growth and importance as part of the wider central North Island economy.

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This publication reflects the region’s growth and importance as part of the wider central North Island economy.

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<strong>July</strong> <strong>2023</strong> BAY OF PLENTY BUSINESS NEWS 11<br />

Embracing workplace<br />

wellbeing through the<br />

winter blues<br />

It’s getting to the time <strong>of</strong> the year when winter blues begin to set in.<br />

The temperatures have well and truly dropped, flu season is in full<br />

force, and the summer holidays feel a bit far out <strong>of</strong> reach.<br />

WORKPLACE WELLBEING<br />

> BY BRIDGET SNELLING<br />

Bridget Snelling,<br />

Xero New Zealand Country Manager.<br />

When it<br />

rains its<br />

good to<br />

have an<br />

umbrella<br />

A<br />

gloomier<br />

atmosphere<br />

in the workplace can<br />

be normal this time <strong>of</strong><br />

year, so it’s a good time for<br />

small businesses to check<br />

in with their staff and think<br />

about ways they can continue<br />

<strong>of</strong>fering wellbeing support.<br />

All workplaces play a central<br />

role in building people’s<br />

resilience and positive wellbeing,<br />

so they can better cope<br />

with setbacks, take advantage<br />

<strong>of</strong> opportunities, and be productive,<br />

contributing members<br />

to their families, communities<br />

and workplaces.<br />

There’s no doubt the added<br />

pressure <strong>of</strong> high inflation, talent<br />

shortages, the Covid-19<br />

pandemic, and uncertainty<br />

about the future have all created<br />

a tough working environment<br />

these last few years.<br />

This is the backdrop for<br />

many small business owners<br />

when it comes to looking<br />

after wellbeing, both their<br />

own and their employees.<br />

The reality is it can be<br />

really hard to know how to<br />

address it or get started.<br />

It can also be hard to juggle<br />

with everything else. But<br />

focusing on wellbeing doesn’t<br />

require revamping your whole<br />

way <strong>of</strong> doing business. It also<br />

doesn’t mean living a life <strong>of</strong><br />

yoga and meditation.<br />

It can be about finding<br />

simple ways to build a culture<br />

<strong>of</strong> appreciation in your workplace.<br />

Or changing attitudes<br />

towards talking about wellbeing<br />

in your workplace and<br />

asking for help.<br />

It doesn’t need to be a big<br />

change or cost huge amounts<br />

<strong>of</strong> time or money – but it is<br />

something Kiwi employees<br />

are yearning for.<br />

Choosing to have walking meetings is a<br />

great way to get you and your employees<br />

out and about during the day to get some<br />

fresh air, some Vitamin D and a change <strong>of</strong><br />

scenery.”<br />

For example, supporting<br />

flexibility around sickness at<br />

this time <strong>of</strong> year in particular<br />

is a crucial part <strong>of</strong> creating a<br />

positive work environment.<br />

Colds aren’t just being<br />

passed around the <strong>of</strong>fice at a<br />

rapid rate, they are rampant<br />

across schools and daycares,<br />

and parents are juggling a<br />

vicious cycle <strong>of</strong> frequent<br />

sickness at home. Where possible,<br />

giving staff the support<br />

to work from home so they<br />

can tend to sick children is<br />

one way <strong>of</strong> easing the burden.<br />

Encouraging your staff to<br />

design their best work day<br />

by prioritising flexibility for<br />

exercise, and time outdoors is<br />

another way <strong>of</strong> creating a positive<br />

environment through the<br />

dreary days.<br />

Choosing to have walking<br />

meetings is a great way to<br />

get you and your employees<br />

out and about during the day<br />

to get some fresh air, some<br />

Vitamin D and a change <strong>of</strong><br />

scenery.<br />

Of course, ensuring your<br />

staff have access to tools to<br />

reach out for extra support<br />

when the going gets tough is<br />

another top priority.<br />

The Xero Assistance Programme<br />

(XAP) gives Xero<br />

starter, standard, platinum<br />

or ultimate subscribers, their<br />

employees, and their families<br />

free access to confidential<br />

mental health counselling and<br />

resources.<br />

Leading a wellbeing culture<br />

is something we can do<br />

every day, but at this time<br />

<strong>of</strong> the year don’t forget it’s<br />

important to show both your<br />

staff and yourself some extra<br />

TLC.<br />

Back in October 2022<br />

I discussed the merits<br />

or considerations <strong>of</strong><br />

buying into or starting a franchise<br />

business whilst we were<br />

looking at the potential <strong>of</strong> a<br />

recession – https://bopbusinessnews.co.nz/franchising/<br />

recession-storm-clouds-looming-is-now-a-good-time-topurchase-a-franchise/<br />

The reality is economies do<br />

go through cycles and unless<br />

you operate a business for a<br />

very limited period, and are<br />

very lucky, you will at some<br />

stage be operating in a recession<br />

or economic downturn, a<br />

period <strong>of</strong> high inflation, tight<br />

labour markets or a combination<br />

<strong>of</strong> these factors.<br />

Back to weather cliches, it’s<br />

not just raining, for many it’s<br />

pouring.<br />

If you own an SME in New<br />

Zealand, it probably feels like<br />

it has both been raining for several<br />

months, both figuratively<br />

and literally. Yes, it’s <strong>of</strong>ficial,<br />

the New Zealand economy is<br />

in recession.<br />

Add this to an already tight<br />

labour market, high inflation<br />

and supply chain challenges<br />

and you may ask, “who would<br />

want to be in an SME business<br />

or a franchise?”<br />

If it was a choice <strong>of</strong> independent<br />

SME or franchise, on<br />

rainy days there are three reasons<br />

why I would choose to be<br />

FRANCHISING<br />

> BY NATHAN BONNEY<br />

Nathan Bonney is a director <strong>of</strong> Iridium Partners. He can be<br />

reached at nathan@iridium.net.nz or 0275-393-022<br />

under the umbrella <strong>of</strong> a franchise<br />

every time.<br />

Marketing power<br />

Individually owned and operated<br />

franchises have significant<br />

advantage over similar<br />

independent businesses when<br />

it comes to marketing which<br />

can help them outperform their<br />

non-branded cousins.<br />

Firstly, they benefit from<br />

having a brand, and market<br />

awareness. A group <strong>of</strong> 20<br />

retail stores will inevitably<br />

have a larger market presence<br />

than 20 individually named<br />

businesses. This can lead to<br />

greater foot or web traffic,<br />

more enquiry, and this can<br />

flow through to sales.<br />

The second and significant<br />

benefit <strong>of</strong> being in a franchise<br />

is the power created by collective<br />

marketing.<br />

The first thing that many<br />

businesses are inclined to do<br />

when times get tough is to cut<br />

their marketing spend. Unfortunately,<br />

as revenues drop, this<br />

is exactly the time that businesses<br />

need to be increasing<br />

their efforts to increase sales.<br />

If a system <strong>of</strong> 20 franchises<br />

are contributing 5% <strong>of</strong> revenue<br />

to group marketing, each <strong>of</strong><br />

the 20 franchised businesses<br />

are effectively benefiting from<br />

having spent 100% <strong>of</strong> their<br />

revenue on marketing.<br />

Purchasing power and<br />

supply chain<br />

The same principles apply to<br />

purchasing and supply chains,<br />

the collective power <strong>of</strong> a franchise<br />

system is significant.<br />

It can be in areas other than<br />

just pricing based on volume.<br />

Franchise systems can<br />

leverage their collective purchasing<br />

power by reducing<br />

transport costs, preferential<br />

supply arrangements (including<br />

access to limited stock)<br />

through to payments and<br />

terms <strong>of</strong> trade.<br />

You are not alone<br />

For many franchisees, during<br />

challenging economic times,<br />

as beneficial as brand awareness<br />

and marketing will be in<br />

driving sales through the door,<br />

and limiting costs <strong>of</strong> doing<br />

business and improving supply<br />

chain as part <strong>of</strong> group may be,<br />

it’s not these factors that top<br />

their list.<br />

Good franchise systems<br />

may have best in class products,<br />

processes, and business<br />

practices, but they also harness<br />

the collective knowledge,<br />

experience and sense <strong>of</strong><br />

community from being part<br />

<strong>of</strong> a group. And it’s <strong>of</strong>ten this<br />

‘being in business for yourself,<br />

but not by yourself’ that get’s<br />

franchisees through rainy days.<br />

Our local wealth management experts Sarah and Simon, will<br />

work with you to guide you toward your long term financial goals<br />

Contact us<br />

Sarah Ashby: +64 27 211 0760<br />

Simon Bradley: +64 27 427 3899<br />

www.jarden.co.nz/wealth-management<br />

Jarden Securities Limited is an NZX Firm. Jarden Financial Advice<br />

Provider Disclosure statement is publicly available at<br />

www.Jarden.co.nz. Jarden is not a registered bank in New Zealand.

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