Modern Law Magazine Issue 65

EDITORIAL
BOARD
Bronwyn Townsend
Senior Marketing Manager,
InfoTrack
Mark Holt
COO,
Frenkel Topping Group
It all starts
with eCOS
Effective client onboarding is critical
to starting strong relationships and
ensuring that you meet your KYC
and AML requirements.
Source
of Funds
One-click
AML
Info
Gathering
eCOS
Digital ID
Checks
eCOS is one simple platform that includes matter-specific client
questionnaires, digital ID and AML checks, and Source of Funds and
Wealth information gathering. It does all the hard work for you and gives
your clients one seamless experience.
More convenient onboarding, better information, improved compliance…
It all starts with eCOS.
Better Title Reports:
The power of co-existing
with technology in
conveyancing
The industrial revolution was named as such because of
the impact it had on productivity. A change that increased
output and delivery transformed how people worked. A
century later, Henry Ford popularised the 40-hour work
week after concluding that working longer hours resulted
in minimal productivity gains beyond that point.
Another 100 years on, and we’re turning to the latest
advancements in technology to once again productivity hack our
way to greater efficiency. But that has led to many questioning
the relationship between automation and human input.
As the conveyancing sector continues the adoption of
technology, understanding where digitisation can best
support you is essential. The relationship between humans
and machines is symbiotic. Benefits arise when the value of
automation is understood and used with intent. The intent
being to free up conveyancers from the administrative burden
typically associated with the conveyancing process.
Take title reports for example – they require analysis of data
from searches and other property specific information to create
a detailed report for the home buyer. It’s a time-consuming
process that involves both process and knowledge. And this is
where technology – particularly automation – relieves some of
that burden.
It’s true that creating a title report is a crucial part of the
conveyancing process and a skill that requires expertise. But using
automation in the process saves time, without undercutting the
value of your professional wisdom. How? By taking the data you
already have from searches, title, and transaction information and
pulling that through to populate your report, you automatically
save the time of manually sifting through.
Technology also has the power to flag any risks or hazards,
bringing your attention to it quickly so you can review. From here,
your expertise takes over and you can apply that knowledge to
finetuning the information in the final report. At the end of the
day, technology is there to save you time in the collation process,
so you have more time to apply your expertise to finessing the
final product and managing your client relationships.
Celebrating and
Fostering Life Changing
Partnerships
Supporting people in an ever-changing world is
something that we at Frenkel Topping strive to do every
day, and in everything we do. We are always looking
for opportunities to reach more people who need our
expertise, in hopes of making a better tomorrow.
An exciting new opportunity has just come to fruition for us
and I’m delighted to announce that Cardinal Management
Limited (“Cardinal”), whom Frenkel Topping acquired in 2022,
has agreed two new partnerships with major trauma centres,
John Radcliffe Hospital, run by Oxford University Hospitals NHS
Foundation Trust, and Alder Hey Childrens Hospital who form
part of the Cheshire and Mersey Trauma Network. This takes the
total number of major trauma centres to ten, including two new
sites in the first half of 2023.
Acquiring Cardinal enabled our group to provide a clear and
direct link to claimants and their professional representatives,
at the earliest stage possible after serious injury or illness.
Over the last seven years the Major Trauma Signposting
Partnership delivered by Cardinal, has helped more than 8,000
patients at NHS Major Trauma Centres. We are pleased that
Cardinal have added these Major Trauma Centre’s to that
network, enabling the complex welfare support to reach a
greater number of patients.
We have loved overseeing is the performance of Cardinal and
their continued momentum in winning new trauma centres.
These new partnerships are testament to the hard work and
dedication from Andrew and his team at Cardinal. With such a
rigorous due diligence process, this achievement demonstrates
our team’s expertise and capabilities and showcases the
strength of our business. I would like to recognise the
contributions made by each member involved in this success.
This expansion also gives further opportunity for the Frenkel
Topping Charitable Foundation to extend its Bedside Assistance
Fund to the Major Trauma Team at both of these sites.
Empowering the team this fund gives them the opportunity to
pay for the small but vital items that can make a big difference
to patients immediately after traumatic injury such as clothing,
phone credit or taxi fares for loved ones.
Find out more:
sales@infotrack.co.uk
0207 186 8090
www.infotrack.co.uk
The outcome is the ability to serve consistent, accurate, and
reliable reports in a fraction of the time, without cutting
corners. It’s important to remember that the relationship
between technology and humans is not for one to replace the
other, but instead to work together. Don’t be afraid to embrace
the opportunities that automation presents; you might just
learn to love it.
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