E-world P_REVIEW 2024

ISSUE 1 // FEBRUARY 2024 

THE MAGAZINE FOR EUROPE'S ENERGY TRADE FAIR 

DIGITALIZATION AND 

ITS INFLUENCE ON 

THE ENERGY INDUSTRY

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E-world | 

3 

Dear reader, 

This year, E-world is returning to its original date in February after two summer 

dates, and we are very much looking forward to welcoming you to Messe Essen 

from February 20 to 22. 

The energy industry year 2023 was once again extremely dynamic, sometimes turbulent. 

Digitalization was repeatedly at the heart of heat planning, physical and 

digital attacks on critical infrastructure, and new energy procurement strategies 

in the gas crisis. 

In this issue, we therefore provide you with a comprehensive overview of the 

current status of digitalization in the energy sector and discuss the steps that 

still need to be taken. What adjustments need to be made to the infrastructure, 

and what practical challenges is the industry facing in terms of implementation? 

And can security be guaranteed in increasingly digitalized processes? In addition 

to answering these questions, you will also find useful information for your visit 

to the trade fair, including the current forum program and information on conferences 

and the Career Day. 

We hope you enjoy reading this issue, and we look forward to welcoming you to 

Essen soon. 

Stefanie Hamm, CEO 

E-world energy & water GmbH 

Liebe Leserin, 

lieber Leser, 

in diesem Jahr kehrt die E-world nach zwei Sommerterminen zu ihrem ursprünglichen 

Termin im Februar zurück. Wir freuen uns sehr darauf, Sie vom 20. bis 22. 

Februar in der Messe Essen begrüßen zu dürfen. 

Das energiewirtschaftliche Jahr 2023 war erneut extrem dynamisch, bisweilen 

turbulent. Im Zentrum von Wärmeplanung, physischen und digitalen Angriffen 

auf kritische Infrastruktur und neuen Energiebeschaffungsstrategien in der Gaskrise 

stand immer wieder die Digitalisierung. 

In dieser Ausgabe bieten wir Ihnen daher einen umfassenden Überblick über den 

aktuellen Stand der Digitalisierung in der Energiebranche und erörtern die noch 

zu realisierenden Schritte. Welche Anpassungen sind in Bezug auf die Infrastruktur 

erforderlich und welchen praktischen Herausforderungen begegnet die 

Branche bei der Umsetzung? Und kann man die Sicherheit in zunehmend digitalisierten 

Prozessen gewährleisten? Neben der Klärung dieser Fragen finden Sie 

nützliche Informationen für Ihren Messebesuch, darunter das aktuelle Forenprogramm 

und Informationen zu Konferenzen oder dem Career Day. 

Sabina Großkreuz, CEO 


Wir wünschen Ihnen viel Spaß beim Lesen und freuen uns darauf, Sie bald in 

Essen begrüßen zu dürfen.

© shaunl/istockphoto.com 

© Petmal/istockphoto.com 

© Ink Drop/shutterstock.com 

8 INFRASTRUCTURE 22 IMPLEMENTATION 

Content 

E-world 

3 Editorial 

6 E-world Kick-off | November 2023 

36 E-world Career Day 2024 

38 E-world Highlights | Career Day 

79 Impressum 

Infrastructure 

10 The Different Approaches of Smart 

Meter Rollouts in France and Germany 

DFBEW 

13 New Beginnings for the Smart Grid 

Bitkom 

16 “You miss 100% of the shots you 

don't take.” 

Dimater 

19 Virtual Power Plants – Energy Transition 

Accelerator or Technical Gimmick? 

Statkraft 

Implementation 

24 Customer Loyalty by Customer Centricity 

adesso | stadtenergie 

27 Digital Mindset for a Future-Proof 

Energy Industry 

dotSource 

29 Optimizing Plant Operation Using 

Artificial Intelligence 

Fraunhofer ITWM 

33 Customer Service 2.0 – Digital Transformation 

for Utilities 

Denkwerk 

Security 

42 Cybersecurity in the Energy Industry 

– Challenges, Types of Attacks and 

Future Perspectives 

Link11 

45 Digital Green Transition “Made in Finland” 

AHK Finnland 

48 Empowering The Future: 360° Electricity 

Security in a Changing Landscape 

Israel Electric Corporation (ICE) 

51 Cyberresilienz – die nächste Stufe 

der Cybersicherheit 

Fraunhofer IOSB-AST

© E-world energy & water 

©conzorb/shutterstock.com 

© Petmal/istockphoto.com 


40 SECURITY 54 E-WORLD PROGRAM 

Conferences 

56 Führungstreffen Energie 

58 Glasfaserforum 2024 

E-world Expert Forums 

62 Program Overview | Tuesday 

64 Program Overview | Wed + Thu 

NEW ENERGY SYSTEMS FORUM 

66 Tuesday – 20.02.2024 

67 Wednesday – 21.02.2024 

68 Thursday – 22.02.2024 

FUTURE FORUM 




HYDROGEN SOLUTIONS FORUM 




CAREER FORUM 


CHANGE FORUM 



71 Thursday – 22.02.2024

6 | E-world 

E-world Kick-off | November 2023 

Changes are part of everyday life – also regarding the energy markets. And with the 

change, there come questions. Which role will the state play in the energy supply of 

the future? In which direction will the gas market develop? And how will we master 

the heating transition? With optimism and clear views, high-profile speakers discussed 

the impacts of the energy transition in the future during the three days of the digital 

E-world Kick-off conference. 

„ 

Private investments and state intervention: 

the future role of the state in energy supply 

The first day explored which role the state will play in 

the future energy supply. In an initial interview with 

conenergy’s CEO Roman Dudenhausen, Stefan Wenzel, 

Parliamentary State Secretary at the Federal Ministry 

for Economic Affairs and Climate Protection, emphasized 

the importance of a legal framework enabling private 

investments: “We are dealing with very large investments 

in the future, which the state would not be able 

to handle with public funds alone.” The subsequent 

panel discussion including Stefan Kapferer (50hertz), 

Christoph Schmidt (RWI Institute), Michael D. Lewsi 

(Uniper) and moderator Roman Dudenhausen focused 

on state intervention in crisis situations. There was a 

general agreement that the state should intervene to 

protect consumers and suppliers, but only for a fixed period 

of time. Both talks emphasized the importance of 

a supportive role of the state in the energy market and 

that the state should cooperate with the industry when 

setting up a framework of conditions and regulations. 

What we are facing with the 

energy transition is the biggest 

change to the structure of our 

industrial economy since the industrial 

revolution. […] We have 

to use all of the tools available 

to us. That means the technological 

and the policy tools. I see it 

very much as a partnership with 

the government and the government 

doesn’t have to do everything 

itself. It has 

got various ways of 

creating the right 

incentives.” 

Volatile conditions: 

global gas markets in transition 

On the second day, energy journalist and gas market expert 

Heiko Lohmann moderated a lively exchange on the 

“Global Gas Markets in Transition”. There was wide agreement 

among the speakers that the gas market situation 

is volatile and does currently not allow assumptions on 

security of supply. In that context, long-term contracts 

were discussed controversially. György Domokos Vargha, 

Michael D. Lewis, CEO/CSO, 

Uniper SE 

MET International, and Kirsten Westphal, BDEW, saw 

them generally as a positive signal for future security 

of supplies. Jonathan Stern, Oxford Institute for Energy 

Studies, and Georg Zachmann, Bruegel, however, drew 

attention to the fact that the legal framework of those

E-world | 

7 

„ 

We are still not in the phase 

of an equilibrium, definitely 

not. Not until 2026 

when there will be 

new LNG supplies 

coming into the 

market.” 

György Domokos Vargha, 

CEO, MET International 

contracts had to be considered to estimate their effects 

on the market. Finally, the round concluded that Europe 

still is in a crisis and the question in which way the 

global gas markets will change is open. 

Cooperating the change: 

ways for a successful heat transition 

The finale of the E-world Kick-off focused on ways to 

achieve a successful heating transition. In the discussion 

with Andreas Gabriel, MVV Energie, Holger 

Krawinkel, Raumplanung-Energie-Verkehr, Sascha 

Schlosser, LBD Beratungsgesellschaft, and Uta Weiß, 

Agora Energiewende, the now obligatory “municipal 

heat planning” was judged to be a central element 

for achieving climate neutrality in the heating 

sector, with calls for implementation to be accelerated 

through digitalization. The various stakeholders 

should also be involved in the transformation 

process, as they are confronted with new challenges 

and roles. The shortage of skilled crafts persons, a 

lack of legal framework conditions and insufficient 

data on the heating stock were identified as obstacles 

to implementation. The panellists agreed that a 

change in mentality in the energy and heating sector 

towards a more creative and pragmatic approach 

could counteract this. 

Making pace: energy markets between 

politics, climate change and discourse 

All three days of the E-world Kick-off showed that climate 

change and political impacts such as the war on 

Ukraine co-design the pace of the energy transition. 

As the most important industry meeting of the sector, 

E-world 2024 will further promote the discourse on 

these topics that remains necessary for assessing the 

developments of the energy transition. 

„ 

There must be a will to shape the 

future and this requires a certain 

change in mentality 

in the energy and 

heating sector.” 

Holger Krawinkel, Freelance 

Consultant, Raumplanung- 

Energie-Verkehr 

Did you miss the event? Scan the 

QR code and check out the past 

Kick-off in English or German! 

GERMAN 

PLAYLIST 

ENGLISH 

PLAYLIST

8 | Infrastructure 

INFRASTRUCTURE

Infrastructure | 

9 

In addition to the energy transition, the energy price and 

supply crisis is also influencing the various markets and 

Europe is facing a wide range of challenges. In the following 

section, read to what extent transmission links are an 

essential component and why distribution networks are the 

backbone of the energy transition. 

© shaunl/istockphoto.com


© AdobeStock 

The Different Approaches 

of Smart Meter Rollouts in 

France and Germany 

The European energy system is in the midst of a comprehensive transformation. A large 

number of decentralised power plants based on renewable energies with fluctuating 

generation are being built in Europe and connected to the electricity grid. In addition, 

sector coupling is adding further electricity needs. Germany has set itself the target 

of covering 80% of its electricity production with renewable energies by 2030, while 

France aims to achieve a share of 40 % 1 . 

The digitalisation of the energy industry and the use 

of smart metering systems is considered an important 

step in enabling an energy system with increasing 

renewable energies and electrified consumption in 

Germany and France. The smart meters allow consumers 

to actively participate in the electricity market in order 

to better integrate their consumption or generation 

into the grid. The path to achieving the aforementioned 

potential is approached differently in the two countries. 

Cost-benefit analysis of smart meters 

A foundation stone for the introduction of smart metering 

systems was laid back in 2009 with the EU third 

energy package. The directive obliges member states 

to equip at least 80% of consumers with smart meters 

by 2020 2,3,4 . Alternatively, as in Germany, a negative 

cost-benefit analysis could be presented 5 . 

In France, the assessment of the cost-benefit analysis 

was positive for a massive rollout with regard to the 

entire value chain 6,7 . France's largest electricity distribution 

grid operator Enedis, as well as other operators, 

installed the "Linky" smart meter across the 

country from 2015 8 . By the end of 2021, 34 million 

meters had been installed in France, equipping more 

than 90% of consumers 9 . The French grid operator has 

to give consumers access to the load curve per day, 

week, month or year via a secure area of the website 10 . 

1 

https://energie-fr-de.eu/de/systeme-maerkte/nachrichten/leser/ 

barometer-der-energiewende-in-frankreich.html 

2 

https://www.mdpi.com/1996-1073/15/7/2340 

3 

https://www.ffe.de/veroeffentlichungen/smart-metering-in-europawas-machen-unsere-nachbarn 

4 

https://www.radiofrequences.gouv.fr/IMG/pdf/010655-01_rapport. 

pdf 

5 

https://www.bundesnetzagentur.de/DE/Fachthemen/Elektrizitaetund- 

Gas/NetzzugangMesswesen/Mess-undZaehlwesen/Wirtschaftlichkeitsanalyse/start.html 

6 

https://www.ceer.eu/documents/104400/3712311/smart+metering+workshop_CRE+Experience_Simon.pdf 

7 

https://www.umweltbundesamt.de/sites/default/files/medien/5750/ 

publikationen/2021-05-06_cc_34-2021_umweltwirkungen_smart_ 

meter.pdf 

8,9 

https://www.enedis.fr/le-compteur-linky-un-outil-pour-la-transition-ecologique 

10 

https://energie-fr-de.eu/de/gesellschaft-umwelt-wirtschaft/aktuelles/leser/externe-hintergrundpapiere-zum-thema-datenschutz-undintelligente-netze.html

Infrastructure | 11 

The expected savings in grid and metering point operation 

for Enedis and indirectly for grid customers were 

the main reason for launching the French strategy with 

a nationwide rollout. The French regulatory authority 

CRE is taking a positive view of the rollout in 2021 due 

to the adherence to the schedule, the limited costs of 

the expansion (€4 billion), which is below the targeted 

budget, and the cost savings from the Linky. These 

include reducing the cost of meter reading through 

remote reading, reducing billing errors and fraud and 

improving network operations. Enabling customised 

tariffs for consumers was also part of the analysis 11 . 

However, the rollout was met with concerns about 

privacy, health, safety and cost increases. Enedis was 

accused of a lack of communication in court cases with 

mayors, councillors and citizens. In the end, the courts 

found that Enedis had not violated the recommendations 

of the CNIL data protection authority and there 

were no significant delays to the installation dates. 

The Linky has a much simpler design than the smart 

meter gateways certified in Germany, which also have 

a different objective 12 . The EU member states have 

pushed ahead with the installation to varying degrees, 

while Germany reported 14% smart meters in 2022, 

France is at 92 % 13 . 

In Germany, the cost-benefit analysis of a nationwide 

rollout was negative, particularly in regard to the 

potential for electricity savings and load shifting for 

consumers 14 . For household customers, these were 

considered too low to compensate for the installation 

costs. The analysis therefore recommended focussing 

installation on new buildings and renovations, large 

households and businesses, renewable energy and CHP 

systems, as well as controllable consumption devices 

such as charging points for electric vehicles or heat 

pumps. A gradual rollout was decided and started with 

the installation at large consumers who promised higher 

savings and load shifting 15 . Due to the judgement 

of the Higher Administrative Court for the State of 

North Rhine-Westphalia, legal uncertainties, delivery 

About Viktoria Schuck 

Viktoria Schuck joined the DFBEW's Berlin 

team in summer 2023 in the role of Policy 

Officer Hydrogen. She studied Economics and 

International Relations in Germany, Spain 

and the Netherlands and previously worked 

at the Franco-German Chamber of Commerce 

in Paris. 

About Estelle Roudil 

After her first year on the Master's programme 

in European Studies at Sciences Po Strasbourg, 

Estelle decided to do an internship at 

the DFBEW because of her interest in energy 

policy issues. Franco-German topics are very 

close to her heart. She has been a trainee in 

the Paris team since September. 

difficulties, high costs and technical and bureaucratic 

effort, installation was delayed considerably 16,17 . 

Most recently, the Act on the Restart of the Digitalisation 

of the Energy Transition got the rollout in Germany 

moving. The limit value for electricity consumption 

at which installation is mandatory was lowered from 

10,000 kWh to 6,000 kWh per year. In 2025, a mandatory 

rollout will apply to 20% of consumers for these 

consumption groups, 50% by 2028 and 100% by 2032. 

For the largest consumers and producers with more 

than 100,000 kWh or 100 kW of installed capacity, the 

mandatory rollout will start in 2028 with an initial 

target of 20% 18 . 

The costs for a smart metering system in Germany 

are capped at €20 per year for private households 

and small electricity producers 19 . 50 to 120 €/year 

are envisaged for large consumers 20 . The French CRE 

recommended the free installation of Linkys 21 . Press 

11 

https://www.cre.fr/actualites/la-cre-dresse-un-bilan-positif-dudeploiement-de-linky-et-consulte-sur-le-futur-cadre-de-regulation-de-sa-phase-d-exploitation 

12 

https://energie-fr-de.eu/de/gesellschaft-umwelt-wirtschaft/aktuelles/leser/externe-hintergrundpapiere-zum-thema-datenschutzund-intelligente-netze.html 

13 

https://setis.ec.europa.eu/smart-grids-european-union-0_en 

14 

https://www.erneuerbare-energien.de/EE/Redaktion/DE/Downloads/ 

Studien/kosten-nutzen-analyse-fuer-einen-flaechendeckenden-einsatz-intelligenter-zaehler.pdf?__blob=publicationFile&v=1 

15 

https://energie-fr-de.eu/de/gesellschaft-umwelt-wirtschaft/aktuelles/leser/externe-hintergrundpapiere-zum-thema-datenschutz-undintelligente-netze.html 

16 

https://www.ffe.de/veroeffentlichungen/smart-meter-rollout-indeutschland-und-europa/ 

17 

https://www.zfk.de/digitalisierung/smart-city-energy/smart-metering-viel-frust-fuer-messstellenbetreiber 

18 

https://www.ffe.de/veroeffentlichungen/smart-meter-rollout-indeutschland-und-europa/ 

19 

https://www.bmwk.de/Redaktion/DE/Pressemitteilungen/2023/05/20230512-smart-meter-gesetz-final-beschlossen.html 

20 

https://www.bundesnetzagentur.de/DE/Vportal/Energie/Metering/ 

start.html 

21 

https://www.cre.fr/documents/Deliberations/Communication/resultats-de-l-experimentation-linky/dossier-sur-l-experie


statements predicting household costs of a €15/year 

were refuted by the CRE and customer savings were 

emphasised 22 . Households that refuse to install the 

Linky in France will pay €50 per year from 2023 23,24 . 

Objectives and applications of smart meters 

The Linky can map up to 10 different tariffs, for 

example there is already a tariff from EDF with a 

peak load time (heures pleines) and an off-peak time 

(heures creuses, often 20:00-8:00) 25 . However, the 

use of dynamic tariffs that reflect market prices and 

incentivise consumers to shift their own consumption 

in real time is not yet widespread in France. 

According to the 2019 EU directive on the internal 

electricity market, electricity suppliers with more 

than 200,000 customers are obliged to offer these 

dynamic tariffs by 2025, in Germany, this is the case 

for all electricity suppliers 26,27 . 

However, to achieve savings the consumers need to 

manage their own load curve and adjust electricity 

consumption at low-cost times, e.g. when there is a 

high level of renewable energy generation. Dynamic 

tariffs reflect various factors such as weather conditions, 

electricity demand, availability of renewable 

energies and electricity generation costs. They make 

sense if the consumer has controllable consumption 

devices, such as a heat pump or an electric vehicle 28 . 

If these are available, consumption can be controlled 

using "smart charging", and peak times can be 

smoothed out. The vehicle batteries can also store 

electricity and, with a bidirectional charging station, 

feed electricity back into the grid (vehicle-to-grid) 

or into the building's processes (vehicle-to-building). 

In the case of large consumers, such as in 

industry or commerce, shifts in consumption can 

trigger greater effects through controllable consumption 

devices. 

This raises the question of how the potential for flexibilisation 

through dynamic tariffs can be reconciled 

with the regulated tariffs for industrial customers and 

other customer groups. Regulated tariffs for industrial 

customers were recently discussed in the context of 

the energy market design. 

• Due to the aforementioned opportunities and challenges 

in leveraging flexibility potential through 

smart meters, the DFBEW will be discussing the 

topic of Behind-the-meter Flexibility: Between 

Potential and Reality at a side event at E-World on 

21 February at 1 pm. The event will be held in German 

and French. We look forward to your visit! 

• The Franco-German Office for the Energy Transition 

(DFBEW) is an information and networking platform 

for Germany and France. It focusses on renewable 

energies, energy efficiency and the market and system 

integration of renewable energies. The DFBEW 

also works on the decarbonisation of industry, 

hydrogen and social, environmental and economic 

issues relating to the energy transition. 

KONTAKT / CONTACT 

www.dfbew.eu/www.ofate.eu 

viktoria.schuck.extern@bmwk.bund.de 

Meet French and 

German experts on 

'Behind-the-meter 

Flexibility: Between 

Potential and 

Reality' at E-world: 

February 21, 1 pm, 

Future Forum | Hall 5 

More details see p. 73 

22 

https://www.cre.fr/actualites/le-compteur-linky-ne-fait-pas-augmenter-la-facture-des-consommateurs 

23 

https://particuliers.engie.fr/electricite/conseils-electricite/conseilslinky/compteur-linky-payant.html 

24 

https://www.energie-info.fr/fiche_pratique/quest-ce-quune-offre-atarification-dynamique/#:~:text=L'article%20L332%2D7%20du,journaliers%20et%20infra%2Djournaliers%20%C2%BB. 

25 

https://www.enedis.fr/faq/gerer-sa-consommation-delectricite/heures-pleinesheures-creuses-comment-cela-fonctionne-t- 

il#:~:text=Les%208%20Heures%20Creuses%20%3A,et%208h00%20 

d'autre%20part. 

26 

https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CE- 

LEX:32019L0944 

27 

https://www.bmwk.de/Redaktion/DE/Pressemitteilungen/2023/05/20230512-smart-meter-gesetz-final-beschlossen.html 

28 

https://www.energie-info.fr/fiche_pratique/quest-ce-quune-offre-atarification-dynamique/#:~:text=L'article%20L332%2D7%20du,journaliers%20et%20infra%2Djournaliers%20%C2%BB.

© analogicus/Pixabay 


New Beginnings 

for the Smart Grid 

The smart-meter-rollout has been a troublesome topic in Germany for many years. Too 

few manufacturers, too many requirements and impractical regulations led to an almost 

complete standstill. Bitkom welcomes that the German government not only gave the 

digitalization of the energy transition an update, but a complete restart through the Act 

to Restart the Digitalization of the Energy Transition (GNDEW). 

Germany’s energy system is in a state of transformation. 

The energy transition poses major 

challenges for the industry, especially when it comes 

to grid management. In the past, reliably controllable 

generators met the predictable, rigid consumption. 

The switch to renewable energies means that electricity 

generation will become significantly more volatile 

in the future. At the same time, more controllable 

consumption devices such as heat pumps and wall 

boxes will be connected to the grid. Grid management 

will have to adapt accordingly. 

The complexity of the system is increasing, meaning 

that tried-and-tested analogue methods will simply 

fall short of what is needed to enable a modern, climate-neutral 

energy system. Therefore, “smart meters 

will become the foundation for the energy transition”, 

says Bitkom energy expert Felix Janssen. This lever 

has long been neglected between the other major 

challenges, such as the physical expansion of the 

grids and the expansion of renewable energies. 

Until the end of 2022, only 270,000 smart metering 

systems were installed across Germany – an uptake 

rate of less than one percent. There is a multitude of 

reasons for the slow rollout. Too many impractical 

regulations unnecessarily complicated the certification, 

delivery, and installation of smart-meter-gate-


Interest in smart meters is increasing significantly 

Have you ever heard or read 

about smart meters? 

Can you imagine using a smart 

meter in the future? 

60 

57 

61 

31 % 

45 

4 % 

65 % 

40 

20 

36 

Yes I don‘t know/No response No 

0 

Basis: 1,008 people in Germany aged 18 and over | Right: Percentages for „I can imagine“ and „ I can definitely imagine“ (Source: Bitkom Research 2023) 

ways (SMGW). The consensus that the state of the 

rollout required action grew among all market actors 

and political parties. A restart was urgently needed. 

Restart of the rollout 

Following the turbulent times of the energy crisis, the 

German government began the reset of the smart-meter-rollout 

with the Act to Restart the Digitalization of 

the Energy Transition (GNDEW). Despite the occasional 

disagreement, the GNDEW enjoyed broad political 

support and passed into law in May 2023. It sets a 

binding expansion path for 

the smart meter rollout. 

Starting in 2025, basic 

metering point operators 

must install smart meters 

for mid-size consumers. 

The law obligates the metering 

point operators to 

equip 95 percent of these 

consumers until 2031. The 

obligation to roll out smart 

meters for larger consumers 

officially begins in 2028. Here, the 95 percent 

target will have to be reached by 2033. Furthermore, 

energy suppliers have to offer dynamic electricity 

tariffs as an option by 2025. 

The targets are quite ambitious considering the 

currently installed smart meters. However, the law 

„ 

Smart Meters are the 

foundation for the energy 

transition.” 

Felix Janssen 

Policy Officer for Energy & Smart Grids 

also introduces significant improvements to reduce 

the bureaucratic burden. The so-called three-manufacturer 

rule and the market declaration have been 

struck from the law, which finally allows the market 

to operate freely. In the future, the most innovative 

manufacturer will set the standard. Previously, the 

whole market had to wait until there were three 

equally capable manufacturers. The delivery rules 

for smart meter gateways (SMGW) were loosened, 

which accelerates the supply of SMGWs instantly. 

Rather than having to install one SMGW for every 

measuring device in a 

household, multiple 

measuring devices can 

now be connected to 

one SMGW, reducing 

the physical equipment 

needed. Furthermore, the 

agile rollout until 2025 

allows competitive and 

basic measuring point 

operators to begin the 

rollout early. Not only 

does this allow for more practical experience with 

installation and operation, but it already pays into 

the binding targets. 

All of these improvements will lead to a significantly 

more streamlined and efficient smart-meter-rollout. 

This year alone, the number of installed smart meters


could increase up to fivefold. There is still a long way 

to go, but the law has certainly introduced a new 

dynamic to the expansion. 

Acceptance higher than ever 

The energy transition in people's own homes is 

clearly becoming increasingly important. Many new 

providers of solar systems, wall boxes, and heat 

pumps are entering the market. More households 

are buying solar panels, the electric vehicle uptake 

has accelerated, and people are starting to switch 

away from gas as a heating source. Accordingly, 

dynamic tariffs, bidirectional charging, energy management 

systems have become more tangible for 

people, who want to participate in and benefit from 

the energy transition. 

„ 

The GNDEW is just the 

beginning.” 

Felix Janssen 


The energy crisis has only accelerated this trend. 

“Since the energy crisis, people have become much 

more conscious of their energy consumption”, according 

to Janssen. A recent study by Bitkom shows 

that three quarters (74 percent) of people would 

like identify power guzzlers in their household. 

83 percent of people would like to be able to read 

their electricity consumption as easily as the data 

consumption on a smart phone. Meanwhile, interest 

in smart meters has increased significantly in recent 

years. Today, 61 per cent of the population can 

imagine using a smart meter compared to 36 percent 

in 2020. 78 per cent of the population could also 

imagine using dynamic electricity tariffs. 

Still work ahead 

The signs are good, but the work is far from done. 

Janssen emphasizes that the “GNDEW is just the beginning.” 

There are still many details to be clarified, 

processes to be standardized and framework conditions 

to be created. The Federal Grid Agency (BNetzA) 

just finished the framework according to section 14a 

of the Energy Industry law (EnWG), which regulates 

the steering of consumption devices, such as heat 

pumps or wall boxes, in case of a grid emergency. 

Felix Janssen 


The Federal Ministry of Economic Affairs and Climate 

Action (BMWK) and Federal Office for Information 

Security (BSI) are finalizing the technical regulation 

for the communication between these devices and 

the SMGW. In the future, flexibility market rules as 

well as the regulatory framework for bidirectional 

charging of electric vehicles will have to be created. 

Bitkom will continue to support the process until a 

functioning, flexible, and decentralized climate-neutral 

energy system is established. 


www.bitkom.org 

Felix Janssen: 

+49 30 27576 – 271 

Check out the 

bitkom program 

on smart meter 

at E-world: 

February 21, 3.30 pm, 

Future Forum | Hall 5 

More details see p. 73


© Gorodenkoff /AdobeStock 

“You miss 100% of the shots 

you don't take.” 

Your starting signal for digital transformation: 

Improve customer experience and efficiency with 

the dimater energy cloud. 

Cloud computing boosts efficiency and flexibility, increases speed, reduces costs and 

ensures decisive competitive advantages. dimater GmbH has been making energy suppliers 

and large and small municipal utilities fit for sales and growth since 2017: In line 

with its value proposition "empower smart city", the tech company from Leverkusen 

puts the customer experience at the heart of its innovative dimater energy cloud. 

The expansion of renewable energies, the end of 

German nuclear power, new heating laws – plus 

inflation and wars: The rapidly changing, complex 

challenges of our world concern energy suppliers and 

consumers alike. When price seems to be one of the 

most important factors in purchasing decisions and 

brand loyalty suffers, companies need a digital transformation 

strategy. 

The dimater team – experts with 

start-up character 

An outstanding customer experience leads to sales 

growth and is at the heart of digital transformation. 

Simply ask yourself the question: What do your customers 

want and which digital processes support this? 

At E-world fair in Essen, dimater GmbH is presenting 

the answer by using state-of-the-art cloud technology 

for the energy industry. Together with its partners, 

the owner-managed company from Leverkusen is demonstrating 

how modular solutions, intelligent data 

analysis and networking tools can help to significantly 

improve communication and collaboration. 

More speed – lower costs 

Small and medium-sized municipal utilities need 

solutions that are pragmatic and affordable. On the


„ 

The dimater energy cloud 

solutions automate complex 

processes. Our artificial 

intelligence relieves the 

burden on sales and service 

employees by creating their 

offers in seconds." 

Jürgen Winschiers 

Managing Director and CGO of dimater GmbH 

one hand, they need to save costs, minimize the burden 

on employees and achieve the fastest possible 

results in terms of customer experience. 

The best way to do this is for energy suppliers to 

move their services and processes to the cloud. This 

makes them more agile than ever, reducing their 

operating costs and increasing their efficiency at the 

same time. The cloud gives you easy access to a wide 

range of infrastructure services, data processing and 

analytics that you can scale up or down to instantly 

increase or decrease capacity. Instead of operating 

physical data centers and servers, you can access 

technology services such as computing power, storage 

and databases over the Internet at usage-based 

prices via a cloud provider such as Amazon Web 

Services or Google. This means you only pay for the 

infrastructure that you actually use. 

dimater energy cloud for energy 

suppliers and municipal utilities 

The dimater energy cloud solutions, which energy 

service providers use to make their work simpler and 

more convenient, are best examples of this. From sales 

to procurement, they use the solutions to improve 

the customer experience and reduce complexity. Less 

manual effort, no more complicated Excel tables. Offers, 

credit checks and price information are available 

at the touch of a button. In risk management, energy 

suppliers can quickly and easily obtain information 

from over 70 external data sources, such as Schufa. In 

Jürgen Winschiers 

Managing Director and CGO of dimater GmbH 

payment or receivables management, they receive 

direct information on solvency or insolvency – reminders 

can be sent by text messages or traditional 

letters or transferred to debt collection. 

Surprise your customers with direct services and 

offer the optimized electricity tariff via the preferred 

communication channel. And "just in time" – via SMS, 

WhatsApp or e-mail. Direct payment options, integrated 

into your applications, offer customers a convenient 

service via smartphone or PC. 

Scalability and flexibility as 

an all-round package 

Three types of cloud computing will bring you success: 

"Infrastructure as a Service", or IaaS for short,


© Gorodenkoff /AdobeStock 

comprises the building blocks for cloud IT that allow 

access to networks, computers and data storage. With 

"Platform as a Service" (PaaS), the service provider 

takes over the management of the infrastructure. 

And with Software as a Service (SaaS) solutions, you 

do not have to set up your own software or hardware 

infrastructure, nor are you responsible for maintenance. 

n addition, you only pay for the actual use of the 

software – 24/7 availability guaranteed. 

Fast creation of energy quotes 

The dimater energy cloud enables you to analyze 

your customers' data at lightning speed and create 

optimal offers. Whereas your employees previously 

needed hours to create quotes using Excel calculations, 

the dimater energy cloud processes the data 

records fully automatically and delivers the result 

ready for dispatch. 

SaaS solutions such as the dimater energy cloud make 

collaboration easier. This means that you can connect 

existing applications via API interfaces. Finally, the 

integrated artificial intelligence provides recommendations 

for action – for example in the form of 

optimizing energy deliveries: dimater is presenting its 

portfolio management for intelligent energy procurement 

for the first time at E-world. 

Wayne Gretzky's penalty – 

or when to start your digitalization 

Jürgen Winschiers, Managing Director of dimater 

GmbH: "If you were to ask me how your company can 

benefit from cloud services, my counter-question 

would be: "Where are you struggling?" Every company 

has different requirements. The most important 

recommendation I can give you: Evaluate potential 

savings, but also consider the indirect benefits 

such as increased productivity, increased speed and 

reduced risk." 

"You miss 100% of the shots you don't take!" Winschiers 

draws a comparison with Wayne Gretzky's 

famous quote about the nature of failure and success 

when it comes to getting off to the best possible start 

in digitalization. The goal is to always be one step 

faster than the competition – as the ice hockey legend 

recommends with another quote: 

„ 

Don't go where the puck is. 

Go where the puck is going 

to be." 

Wayne Gretzky 

Canadian ice hockey legend 

Experience the dimater Smart City at E-world in hall 

3, stand number 3R102 and find out more about 

cloud solutions for the energy industry. 

From sales tools to portfolio management, from 

payment to messaging solutions, dimater GmbH offers 

cost-optimized "software as a service solutions" 

tailored to the needs of the energy industry, including 

consulting along the customer journey of digital 

transformation. 


www.dimater.cloud 

hello@dimater.cloud


Virtual Power Plants – 

Energy Transition 

Accelerator or 

Technical Gimmick? 

Why the energy transition needs virtual 

power plants and why they will become 

even more important in the future. 

Marc Kohlenbach 

Head of Market Access Germany 

Germany has set itself the goal of becoming climate-neutral by 2045. As early as 2023, 

80% of the electricity consumed is to come from renewable energy. Thus, bundling decentralised 

renewable energy plants in a virtual power plant in order to integrate them 

into the energy market is an important building block for a successful energy transition. 

Another factor that will have a significant influence 

on this in the future is the decarbonisation of all 

end consumption sectors, which will be associated with 

increasing electrification. In addition to a significant 

increase in gross electricity demand, this will also lead 

to further peaks in demand. An energy system that can 

deal flexibly with more intermittent power generation 

and demand while remaining stable will be the key to 

successfully managing the transition towards an energy 

system based on renewable power generation. Virtual 

power plants will play a significant role in this. 

No direct marketing without 

virtual power plants 

A virtual power plant pools a large number of decentralised 

generation units via a central IT system. It 

monitors, forecasts, optimises and regulates the generation, 

storage and release of energy or the flexible 

consumption of a large number of renewable energy 

plants. In this way, a virtual power plant enables 

these plants to participate in the power markets and 

also to provide flexibility. 

The incentive behind the development of virtual power 

plants is to realise the commercialisation of renewable 

energy in the most demand-oriented and cost-effective 

way possible. By connecting generation units to a 

virtual power plant, the direct marketer receives both 

real-time data from the units and the option of curtailing 

connected units. This improves the forecast quality 

and enables market-driven supply management. 

The feed-in priority for electricity from renewable 

energy sources laid down in the Renewable Energy 

Sources Act (EEG) incentivises the generation of 

as much electricity as possible from wind and solar 

energy at all times. Direct marketing acts as a corrective 

at this point and a virtual power plant is the most 

important tool for a direct marketer to integrate 

electricity generation from renewable sources into the 

market in a demand-oriented way. 

This was recognised by the legislator and regulated by 

law in 2012 with the introduction of initially voluntary 

direct marketing, in 2013 with the introduction 

of a remote control premium and mandatory direct 

marketing for new installations from 2016. 

As the share of renewable energy in the German 

electricity mix increases, so does volatility and the


Hydrogen 

Solar parks 

Hydropower 

plants 

Wind farms 

Power grid 

Electric 

vehicles 

Control centre 

Industrial 

load 

Storage 

Demand 

forecast 

Production 

forecast 

Traded energy 

markets 

Flexible 

generation 

Fig. 1 If in future storage facilities or industrial consumers are added to a virtual power plant alongside renewable 

energy plants, it will be possible to manage increasing volatility and negative prices even better in future. 

number of hours with negative prices. In 2013, there 

were around 100 hours with negative prices; in 2023, 

ten years later, the number had already more than 

doubled to 229 hours at the 

beginning of November. 

Negative price hours burden 

the economy with high 

costs. In 2012 and 2013 

alone, the study "Negative 

Strompreise: Ursache und 

Wirkung 1 " (Negative Power 

Prices: Cause and Effect) by 

Energy Brainpool came to 

EUR 90 million each. At this 

point, the legislator has 

introduced regulations that 

favour electricity traders 

and direct marketers to act 

in a demand-oriented way and, for example, shut down 

a wind turbine when prices are negative. This relieves 

the pressure on the electricity grid and electricity prices 

rise back into positive levels. In such a case, the operator 

of a renewable energy plant is compensated for the 

loss of earnings caused by the curtailment of his plant. 

Forecasting generation to the point – 

better sooner than later 

The flexibility that a virtual power plant brings to 

the energy system not only reduces economic costs 

by minimising negative prices, but also marketing 

costs. Even if wind and solar energy have no fuel costs 

„ 

A virtual power plant is the 

most important tool for a 

direct marketer to integrate 

power generation from renewable 

sources into the market 

in a demand-oriented way. 

Marc Kohlenbach 

Head of Market Access Germany 

and therefore more lower electricity generation costs 

than conventional power plants, they have a decisive 

disadvantage compared to conventional power plants: 

power generation cannot 

be accurately forecast, 

which leads to additional 

costs for the creation of 

generation forecasts and in 

balancing power trading. 

In addition to locationspecific 

weather data, 

generation data from the 

connected plants is also 

fed into the virtual power 

plant in real time, as well 

as planned shutdowns, 

e.g., due to maintenance, 

repairs, or curtailment by 

grid operators. As a result, virtual power plants have 

continued to develop over the past eleven years and 

form an increasingly comprehensive source of information 

for the most accurate generation forecasts 

possible. Over the years, this has helped to significantly 

reduce commercialisation costs for operators and the 

use of control reserve on the part of grid operators. 

Managing power generation and consumption 

In overcapacity situations, virtual power plants send 

curtailment signals to connected wind and solar power 

plants and thus enable technical, demand-orientated 

power plant control, sometimes even through 

1 

https://www.agora-energiewende.de/fileadmin/Projekte/2013/Agora_NegativeStrompreise_Web.pdf


400 

350 

Number of negative hours 

300 

250 

200 

150 

100 

50 

0 

2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 

Hours with negative ID average price Rest of 2023 estimate Linear trend 

Fig. 2 As the share of renewable energy in the German electricity mix increases, so does volatility and the number of hours with 

negative prices. In 2013, there were around 100 hours with negative prices; in 2023, ten years later, the number had already 

more than doubled to 229 hours at the beginning of November. (Source: Intraday average prices) 

the targeted shutdown of units. In the future, this 

flexibility should be extended, and it should also be 

possible to add capacity from consumer and storage 

technology to the power supply and demand if 

required. What is already regulated at EU level and is 

already common practice in other countries, such as 

the UK, is still in its early stages in Germany. However, 

with the increase in volatility and negative price 

hours, the need to add further components such as 

batteries, pumped storage power plants, power-to-X 

plants or large-scale electricity consumers to virtual 

power plants will also increase in Germany. The 

legislator only needs to create the legal framwork 

for a plannable implementation – technically, this is 

already possible. 

Renewables share (%) 

70 

60 

50 

40 

30 

2017 2019 2021 2023 

180 

160 

140 

120 

100 

80 

60 

40 

20 

0 

Price (€/MWh) 

The future is now 

In times of accelerated growth in renewable energy 

and stagnating grid expansion, the use of comprehensive 

virtual power plants will help to avoid grid-related 

bottlenecks and thus increasing shutdowns by the 

grid operator. In principle, virtual power plants also 

offer the possibility of incorporating this information. 

In future, it will be even more important to have 

real-time data about the energy system available for 

optimised management of the connected systems. 

Grid operators will be in greater demand to provide 

this information reliably. 

The IT systems are in place, as are the technical systems 

on the generation and consumer side – now all 

that remains is for the legislation to follow suit. Then 

virtual power plants can utilise the entire spectrum 

to contribute to an even better, more cost-effective 

integration of renewable energy and a stable power 

supply. The future is now. 

Average hourly ID prices 

average system renewables share 

range of average daily min./max hourly ID prices 

Fig. 3 Development of intraday price fluctuations in the intraday 

market over the last few years. (Source: Market share renewables 

(of net electricity production) is energy-charts.info -> 

Fraunhofer Institut Stromproduktion | Energy-Charts 

* = data until October 2023 


www.statkraft.de 

direktvermarktung@statkraft.de

22 | Implementation 

IMPLEMENTATION

Implementation | 23 

The energy market in Europe has been in a state of upheaval for 

some time. Gas network operators, in particular, are currently 

facing a number of challenges. Above all, upgrading existing gas 

grids to hydrogen plays an important role. In this part, you can 

read how a hydrogen database acts as a central accelerator and 

what cogeneration contributes to achieving a climate-neutral 

energy supply. 

© Petmal/istockphoto.com


© Marut Khobtakhob/istockphoto.com 

Customer Loyalty 

by Customer Centricity 

„To win customers and to earn their loyalty the utilities must transform into customer 

centric organisations and provide the customers with services and processes which 

cater their needs and expectations for their digital lifestyle. This can be achieved by a 

strategic and flexible platform approach to CRM as stadtenergie and adesso show…“ 

Challenges for all utilities 

The energy market is in transformation at great scale 

and utilities face many challenges: 

• Stiff competition from deregulated markets, new 

entrants with intransparent and pricing schemes 

and many regulatory requirements. 

• Digital transformation to meet customer expectations 

towards a personalized customer experience 

with less qualified personell requiring high usability, 

efficiency and security 

• High churn rate of customers spurred by comparison 

sites like check24, ideale et al. 

• Climate change, environmental responsibility and 

energy demand not only low-carbon solutions and 

resilience but also a new responsibility towards 

their customers as a one-stop shop advisor. 

• Loss of traditional industry knowledge due to generational 

change and personell shortages du to the 

the war for talent. 

Amidst these challenges, one key driver of success has 

emerged: customer centricity. 

Customer Centricity prioritizes needs and preferences 

of customers over products, processes and systems 

and roots in understanding customer behavior, 

personalized services and long-term relationships. 

Benefits include: 

1. Improved Loyalty: Meeting customer needs leads to a 

measurable (e.g. by NPS) higher satisfaction. Satisfied 

customers are more likely to remain loyal, reducing 

churn and increasing customer lifetime value.


2. Increased Revenue: Utilities can upsell and crosssell 

products to satisfied customers much more 

easily, driving revenue growth. 

3. More Efficiency: using customer satisfaction and 

understanding customer behavior as the guiding 

principles, utilities can optimize their operations, 

reducing costs with improved efficiency. 

4. Innovation: Listening closely to customers, 

considering them rather as partners, utilities can 

identify new product and service opportunities, 

staying ahead of the competition. 

Positioning themselves as a trusted partner requires 

utilities to evolve into a one-stop shop with 

well aligned energy-related multi-service solutions 

integrating commodity and non-commodity services 

while maintaining customer data relevant to all these 

business. It also means to develop an engaged staff 

and to foster a network of reliable partners for the implementation 

of the offerings with seamless processes 

transparent to the customer. 

This must be supplemented with organizational 

adjustments which include leadership commitment to 

customer centricity which includes communication of 

its importance to the entire organization, employee 

training in customer-centric practices as well as 

redesign of existing processes around the customer 

by simplifying them, reducing customer effort, and 

improving service speed and quality. 

stadtenergie – a digitally 

leading utiltility company 

stadtenergie as a utilities start up with strong local 

roots and messaging (“Gönn Dir Watt”) offers exclusively 

renewable energies which already sets it apart 

from its competitors. stadtenergie intended to extend 

their customer centric digital customer journey 

into an excellent customer service and personalized 

communicationto continuously adapt its own business 

processes and open themselves also for new business 

models and services in the non-commodity field. 

Both, Muhdi Moussa, CDO and Lisa Schauenburg, IT- 

Architect considered Salesforce an essential component 

in their customer centric next level strategy. For 

this targeted customer approach, a holistic customer 

view and a easy-to-use tool for customer related 

services stadtenergie decided for Energy and Utilities 

Cloud (E&U Cloud) based on Service Cloud plus marketing 

cloud from Salesforce as a multi cloud solution 

provides all capabilities needed: 

1. Digital Transformation: This solution and its ready 

to use data models and modules integrated with 

the existing stadtenergie digital platform help to 

transform with speed, flexibility, and scale. 

2. Integrated Platform: The Multi-Cloud Solution connects 

teams and external systems seamlessly with 

legacy customer information and billing systems 

providing a single source of truth. 

3. Customer Engagement: 360 degree view helps to 

understand customer needs and deliver personalized 

offers and experiences on any channel to 

improve engagement and satisfaction. 

4. Digital Services: Employees and Customers demand 

digital services over multiple channels like social 

media, portals, mobile apps and chat. 

In short the statdtenergie plattform extended by 

the E&U Cloud industry solution plus the service and 

marketing cloud offers the industry capabilities to 

enrich the stadtenergie platform for customer service, 

energy management and supply processes. 

Solution for Service and Marketing 

powered by Salesforce and adesso 

Based on this architecture and in close cooperation 

with adesso as the implementation partner, stadtenergie 

was able to launch their new customer service 

and marketing initiatives in less than six months: 

The first steps focus on supporting the service agents 

with a 360-degree view of the customer and guided 

processes to perform the most important tasks 

for service agents with little industry and backend 

system knowhow. Customer Information and customer 

centric business processes tailored by stadtenergie 

were mapped and integrated with the billing systems


About stadtenergie 

stadtenergie is a subsidiary of DEW21 Dortmunder 

Energie- und Wasserversorgung GmbH 

and has been on the market since 2020. With 

a hyrid team of around 50 energy enthusiasts, 

stadtenergie provides green gas and green 

electricity and supplies thousands of customers 

with renewable energiy. Salesforce Energy 

Cloud, Service Cloud and the Marketing Cloud, 

stadtenergie are the foundation for further 

successful growth. 

interfaces. Customer processes and satisfaction are 

monitored to increase cross-selling and upselling 

potential. Campaigns on selected target groups 

help to prevent churn or drive win-back initiatives 

which support the extension of the the customer 

lifecycle and growth on customer value. stadtenergie 

achieves to grow and solidify customer relationships 

and increase loyalty based on their customer centric 

strategy and the support by the Salesforce Energy 

and Utilities Cloud and adesso. 

About adesso 

Founded in Dortmund in 1997 adesso is one 

of the leading IT service providers in the DACH 

area and focuses on consulting and software 

development to improve the core business 

processes of companies and public authorities. 

adesso’s threefold strategy is based on comprehensive 

industry-specific know-how, extensive 

expertise in technology and the application of 

proven methods in software implementation 

and crm platform projects. 

thus making available consolidated customer status, 

transaction and consumption data from the billing 

and backend systems to all customer agents and the 

marketing team in real time. While the stadtenergie 

digital platform provides the central logic for individual 

offers the salesforce multi cloud platform allows 

for the communication over multiple channels acting 

as an accelerator for the business. 

From customer journey to customer 

satisfaction and lifecycle value 

Joining with a few clicks just with their address and 

email customer customers are lead from the homepage 

to a digital customer journey with multiple 

touchpoints which can be either digital or in store. 

Whenever needed integrated customer service based 

on E&U Clouds’ service console supports individually 

and well informed. stadtenergie's service and 

marketing departments profit from the 360-degree 

customer view with a complete overview of all current 

contracts and service processes, from product 

recommendations and from being able to initiate the 

required commodity processes from a simple interface 

without the need to work on complex backend 


www.adesso.de 

www.stadtenergie.de 

muhdi.moussa@stadtenergie.de 

christoph.dohrmann@adesso.de

© Soonthorn /AdobeStock 


Digital Mindset for a Future- 

Proof Energy Industry 

To prevail in a rapidly changing market environment, energy suppliers and service providers 

need to adopt innovative digitalisation strategies. The right combination of vision, 

skill sets and technical solutions is crucial for long-term success. 

Whether regional direct suppliers or global energy 

groups, public utility companies or energy 

technology enterprises – these days, the digitalisation 

of business processes and sales channels plays a 

key role for companies in the energy industry. Trends 

such as smart home technology and sharing models 

as well as the expansion of grids and the diverse mix 

of energy sources have accelerated this digital transformation 

enormously. 

Customer expectations have changed accordingly. 

A website alone is no longer sufficient as an online 

presence if companies want to attract their target 

audiences and retain them in the long term. What it 

takes is a combination of numerous digital services 

and features, offering added value to existing and 

potential customers. 

For this reason, innovative players in B2B and 

B2C are focusing on bringing together individual 

solutions to create a coherent system architecture. 

This results in a seamless customer journey for each 

target audience – from the first touchpoints to longterm 

customer loyalty. 

Digital visibility: 

more important than ever before 

Especially in the energy industry, customers often 

need a lot of information. In many cases, the products 

and services on offer require explanation and are 

subject to high competitive pressure. Only companies 

which position themselves digitally as a strong brand 

and create appealing and understandable content can 

come out on top. A corporate website is still the most 

important channel to achieve this.


visit by a technician – it is important to be able to 

access customer data as quickly as possible. 

A powerful customer relationship management (CRM) 

system allows you to centralise all customer data 

relevant to your processes and manage it efficiently. 

Combined with content management and marketing 

automation solutions, this enables a personalised 

approach and consistent support across all channels. 

Marketing, sales and service departments benefit 

equally from this. 

Thomas Loppar 

Account Executive Digital Business 

Many successful companies in the energy industry 

already offer online portals that make it easier for customers 

to interact with them. These digital platforms 

are often based on a modern content management 

system (CMS), which can be used to create, edit and 

manage high-quality content and distribute it to various 

channels (see success story in the box). 

For a strong public image in the energy industry, it is 

also crucial to stand out with an easily recognisable 

core message. Effectively strengthening your brand, 

for example through a presence on social media, is a 

good way to add a positive emotional component to 

the rather sober subject of energy services – specifically 

for B2C customers – and successfully set 

yourself apart from the competition. By establishing 

a consistent public image across all analogue and 

digital touchpoints, you can ensure that your sales 

channels are geared more strongly towards your 

target audiences. 

Digital customer relationship management: 

achieving success with the right tool 

Besides aspects relating to public image, first-class 

service processes are also known to be vital in retaining 

existing customers and acquiring new ones. 

Whether it is during a service hotline call or an on-site 

IT security for the energy industry 

Since the energy industry is part of the critical infrastructure 

that society as a whole depends on, reliability, 

IT security and compliance are highly relevant 

topics when it comes to digitalisation in this industry. 

It is therefore strongly recommended to work with 

experienced digital experts. 

To ensure reliability, companies from all industries opt 

for state-of-the-art cloud services, which means that 

they use the hosting resources provided by external 

data centres. This minimises the risk of data loss. 

With a flexible cloud architecture, you are also ideally 

prepared for spikes in usage and significantly increased 

website traffic, for example in the event of sudden 

market shifts or legal changes such as energy price 

caps. Another advantage is that data in the cloud can 

be encrypted and thus stored securely, but can still be 

accessed by you at any time. 

Conclusion: Become a digital champion! 

Whether in B2B or B2C – target audiences have high 

expectations. In response, successful energy companies 

are implementing advanced digital features and 

state-of-the-art marketing campaigns. However, this 

is a complex undertaking and should not be tackled by 

companies alone. An experienced digitalisation partner 

provides support in shaping an innovative customer 

experience and setting up the right platform with a wide 

range of features – from analysing requirements as well 

as competitors and selecting suitable software solutions 

to creating a unique design for your online presence.


Due to its social significance, the energy industry 

must not only be at the cutting edge of innovation, 

but also keep an eye on the future. As an experienced, 

agnostic digital agency, we support numerous players 

in the energy industry in selecting and implementing 

suitable strategies and tools to drive digital transformation 

forward. 

Best practice: online presence 

of Stadtwerke Jena Group 

Stadtwerke Jena Group is the largest provider in the 

fields of energy, mobility, housing, leisure and service 

for the people of Jena and the surrounding region. 

With the consolidation of five websites into one 

platform, Stadtwerke Jena Group can take advantage 

of enhanced cross-selling and upselling opportunities. 

The new online presence with an intuitive user interface 

significantly increases the efficiency of marketing 

activities. In addition, the implemented CMS can be 

integrated with different third-party applications, for 

example the public transport timetable or the online 

tool for booking appointments with the customer 

service centre. 

Thanks to the relaunch, customers can find the 

services and information they are looking for more 

quickly and easily. dotSource has also been able to 

considerably improve the performance and search 

engine visibility of the online presence. The result is 

a modernised, consistent user experience across all 

digital touchpoints. 

To make its wide range of services visible in a more 

targeted and customer-oriented way, dotSource 

supported the group in setting up a central online 

presence with numerous features for its customers. 


www.dotsource.de 

t.loppar@dotSource.de 

+49 151 51152599


© Fraunhofer ITWM 

Optimizing Plant Operation 

Using Artificial Intelligence 

Due to rising energy prices and global warming, sustainability, energy savings and 

operating systems with optimized efficiency become increasingly important. Optimization 

can be achieved by acquiring more efficient machinery or by changing the 

control system. The latter is often more cost-efficient, especially if many similar 

plants should be optimized. 

Mathematical models can give valuable insights 

when analyzing, understanding, and optimizing 

the behavior of machinery. Regardless of whether the 

aim is to analyze a specific (possibly faulty) behavior, 

predict the wear of a device or create a control system 

which optimizes the production process, mathematics 

is the right starting point. Usually, digital twins of the 

considered processes are created using either multiphysical 

models or data-driven models. The digital twin 

can be used to detect anomalies, predict future states, 

or develop a controller. In this article, the focus is on 

optimization using artificial intelligence. 

Why is AI helpful for process optimization? 

Production plants are complex systems and determining 

optimal settings is no trivial task. On the one hand, production 

processes are highly interlinked due to internal 

dependencies and restricted by external specifications. 

On the other hand, determining what "optimal" means 

for the process is not easy. The objectives for production 

quantity and quality, energy consumption and maintenance 

planning are usually conflicting. 

One approach to solve such a problem is model predictive 

control (MPC): Based on a digital twin of the


process dynamics, the future status of the devices, 

the energy consumption, the production yield, and 

quality can be predicted, assuming some control 

signals. These simulation results allow the comparison 

of different control settings and the trade-off 

between objectives. Mathematical optimization methods 

can automatically determine the best control 

strategy from this. 

The digital twin can be based on a physical model. 

However, there are processes that cannot be modelled 

physically due to their complexity or unknown 

dynamics and parameters. Here, data-based models 

and AI can be used in combination with or instead of 

physical models. Depending on the considered system 

and its dynamics, the correct choice of AI methods 

is crucial to achieve the optimization goal. Here it 

is important to note that AI does not always require 

enormous amounts of data. Simple models can deliver 

meaningful results with just twenty high-quality and 

variant-rich data points. 

How can AI save energy in district heating? 

The classic aim of optimizing district heating networks 

is to reduce primary energy while maintaining 

the same heat supply to customers. While the dynamic 

processes in the district heating network on the primary 

and secondary side are fully known, identifying the 

multi-physical process parameters such as the operating 

point-dependent efficiencies and heat losses is usually 

a challenge. But uncertainties in the model or the parameters 

lead to less accurate predictions of the process 

dynamics and thus to less energy-efficient control. Therefore, 

the parameters must be estimated as accurately 

as possible, and preferably during regular operation so 

that customers are not left in the cold in the meantime. 

AI methods such as linear or nonlinear regression or 

Bayesian approaches can be used here. In this way, heat 

generation and transport can be precisely mapped, and 

the optimal operating point of the boilers and pumps 

can be determined depending on the demand profiles. 

However, there is a second task in optimizing the 

district heating network: The load profiles of customers 

are often only known inaccurately. The demand 

strongly depends on time and the outside temperature. 

AI-based models, such as different types of neural 

networks or clustering algorithms are able to learn 

the structure and dependencies, and can therefore 

estimate these profiles based on historical data. 

Both, the demand forecast and the calculation of a 

corresponding optimal control strategy for the boilers 

and pumps improves the efficiency and ultimately 

reduces the consumption of primary energy. 

How does AI ensure quality in extrusion? 

In plastics extrusion, energy consumption and product 

quality are highly dependent on many setting 

parameters such as screw speed or temperatures of 

heating elements. However, there is a vast number 

of combinations of process settings, each leading 

to a mostly unknown machine performance. Neural 

networks are particularly suitable for mapping these 

complex relationships. 

Fortunately, there are already physical digital twins 

of extrusion processes. However, if such simulators 

are used as data generators, it is essential to 

© Fraunhofer ITWM


Dr. Christian Salzig 

Senior Researcher at Fraunhofer ITWM 

Julia Burr 

Mathematician at Fraunhofer ITWM 

ensure that the simulations fit real experiments 

in absolute values, not just in trends. If this is not 

the case, a combination of the physical digital twin 

with machine-learning-based post-processing helps 

to achieve more accurate predictions. As extrusion 

processes are not very dynamic, a more computationally 

expensive approach can be used to find suitable 

process settings: Based on data generated by the 

digital twin, an AI model can be trained to calculate 

appropriate process settings for given key performance 

indicators. 

considers the future effects of its current decisions 

is the predictive controller model (MPC) mentioned 

above. However, since the entire production facility 

with all its lines, transport systems and machines are 

entangled in a vast network of individual constraints 

and interdependencies, the setup of a physical digital 

twin is extremely complex. Here, neural networks such 

as long short-term memory networks (LSTM) can be 

used to model the corresponding time series data. 

Since extrusion processes do not need to be adapted 

at a fast pace, automatic control is not necessary. An 

assistance system that suggests optimal settings to 

the machine operator increases the acceptance of AI 

applications, as humans still have the final say. 

How does AI enable production for 

demand-side management? 

Demand-side management means adapting one's own 

current energy consumption to external requirements, 

especially those of the electricity supplier. Providing 

this flexibility is compensated by means of special 

energy prices or direct incentives. However, to enable 

production to do this, the available flexibility must 

first be identified. In particular, an adjustment in electricity 

consumption must not lead to significant losses 

in production volume and product quality. 

As production usually involves several serial steps, 

the adjustment of the operating point of one machine 

has an effect on subsequent machines, either 

immediately or with a time delay. One controller that 


www.itwm.fraunhofer.de/en/ 

departments/sys.html 

christian.salzig@itwm.fraunhofer.de 

julia.burr@itwm.fraunhofer.de

© denkwerk GmbH 


Customer Service 2.0 – 

Digital Transformation 

for Utilities 

Customer service is the central interface between sales, marketing and customers, 

especially for regional energy providers. A service-oriented approach plays a crucial 

role not only in customer retention, but also in attracting new customers. In recent 

years, however, the complexity of issues and tasks has increased steadily. The challenges 

posed by a nervous market, with rising energy prices, concerns about gas shortages 

and regulatory hurdles such as the energy price brake, have led to an increased 

volume of advice, greater susceptibility to error and longer processing times. 

Google reviews of many energy providers show that 

customers are feeling these challenges and are 

increasingly dissatisfied with the quality of service. 

The ongoing digital transformation has changed the 

expectations of existing and potential customers. 

From digital players such as Amazon, Zalando and the 

(direct) banking and insurance sectors, they are used 

to greater customer centricity, efficient processes and 

straightforward handling of their service requests. 

Customer-centric digital transformation 

Effectively managing demanding service tasks, even 

for energy utilities, requires high-performance 

organisational structures, efficient processes and 

supporting tools. The aim is to simplify standard 

processes, both internally for employees and externally 

for customers, to free up time for more complex 

issues. Comprehensive customer service optimisation 

often requires a thorough analysis of the entire 

service funnel. 

Using a service blueprint as an as-is analysis provides 

a clear picture of the customer experience from initial 

information and service delivery through to cancellation 

or switching. Not only are pain points and magic 

moments mapped from the customer's perspective,


Challenges 

Market Dynamics 

High energy prices, fear of energy 

shortages 

Regulatory challenges 

Customer expectations 

Growing desire for autonomy 

Expectations shaped by 

"digital champions" 

Process challenges 

Less time for consulting due to 

legacy tools/systems 

Susceptibility to errors due to 

manual processing 

Action Points 

Self Service 

Greater transparency, more efficient asynchronous proces 

sing of service requests and more personalised sales through 

customer service portals and intelligent chatbots 

Automatisation & AI Assistance 

More time for complex service requests and sales through 

automation and AI-supported categorisation, prioritisation 

and processing of requests 

Data & key figures 

Better management and optimisation of customer service and 

sales through area-specific key figures and data dashboards. 

but also the associated customer service processes 

and tools that lead to these experiences. On this 

basis, the key levers for change can be identified. An 

accompanying best-practice analysis of competitors 

or related industries and the evaluation of new technologies 

and tools offer the opportunity to directly 

identify specific starting points. 

Self-service as a field of action 

A recurring lever in such analyses is digital self-service. 

Shifting more service cases to digital channels not only 

reduces the burden on service staff, but also reduces 

the error rate and enables more transparent communication 

if implemented correctly. At the same time, 

digital self-service capabilities such as chatbots or customer 

service portals empower commodity customers. 

Chatbots: the 24/7 assistants 

Chatbots on the website or via WhatsApp offer 

utilities the opportunity to make customer dialogue 

more efficient and customer-friendly. Thanks to their 

constant availability, they can answer questions 

immediately and in real time around the clock and 

take over repetitive tasks. For example, they can assist 

customers with meter reading by allowing them 

to upload a photo of the meter reading while the 

chatbot reads the numbers and transfers them to the 

customer database. Chatbots can also explain energy 

bills, help with tariff changes or even solve simple 

technical problems. 

Digital customer service portals: 

empowering the customer 

Password-protected customer service portals also 

play a key role in improving the customer experience. 

They allow customers to self-manage their issues 

and quickly access relevant information, for example 

via a personal inbox. The information provided 

ranges from consumption data and bills to individual 

tariff information and customised offers or contract 

changes – based on the intelligent linking of user 

data. The portal can also be used to submit service 

requests and track their processing status, increasing 

customer satisfaction. 

Automation & AI assistance 

But the potential is not only at the customer interface. 

Automation of repetitive standard processes, 

intelligent tools and AI support also take customer 

service to a new level. On the one hand, manual activities 

are reduced, which increases the quality of the 

database (e.g. through standardisation). It also frees 

up time to deal with more complex issues or to focus 

on sales-related advice. 

Automation of standard customer 

management processes 

Automating repetitive standard processes increases 

efficiency and employee satisfaction – for example, 

where data has to be manually transferred from one 

data pool, e.g. an Excel spreadsheet, to another, e.g.


a CRM (e.g. address changes after mail returns). This 

not only reduces errors, but also frees agents from tedious 

and frustrating tasks, allowing them to focus on 

value-added activities and complex customer issues. 

AI in hotline and mail processing 

Artificial intelligence can be used to its full potential 

in hotline and mail processing. For example, AI assistants 

can categorise and prioritise incoming emails 

or digital customer enquiries, and in some cases even 

process simple enquiries such as a change of address 

or relocation directly with a contract. By integrating 

natural language processing, AI will also be able to 

respond appropriately to complex queries. This not 

only speeds up processing, but also improves the 

quality of customer communication. 

Data and metrics 

Effective cross-departmental communication and 

systematic KPI management are critical to successful 

customer-centric digital transformation. Cost-effective 

management of core processes and services 

requires a continuous exchange between employees 

and the available data. This requires data cockpits 

that enable real-time analysis of information from 

individual areas of responsibility. The transparency of 

operational processes achieved through digitalisation 

can lead to a quantum leap in data quality. 

About denkwerk 

denkwerk is owner-managed and is one of the 

most creative digital agencies in Germany. At 

four locations (Cologne/Berlin/Munich/Hamburg), 

denkwerk employs 250 experts from 28 

nations and shapes digital change for leading 

brands and companies. Its clients include 

companies such as Congstar, DeepL, ESPRIT, 

Mainova, Microsoft, Motel One, STIEBEL 

ELTRON and STORCK. | denkwerk.com 

About Sandra Griffel 

Sandra is a strategic designer and works with 

her team at one of Germany's most creative 

agencies to develop sustainable innovations 

that drive positive change for people, businesses 

and the environment. As a committed 

future thinker, she also focuses on new methods 

and tools that help designers to contribute to 

shaping a positive tomorrow. 

Conclusion 

The digital transformation of customer service for 

municipal utilities and regional energy suppliers 

opens up enormous potential through chatbots, 

digital customer service portals, automation of 

standard processes and the use of AI in hotlines and 

mail processing. These tools can efficiently increase 

customer satisfaction and transform traditional 

customer service agents, allowing them to focus on 

complex support issues and product marketing and 

advice. The path to successful Customer Service 2.0 

requires a holistic strategy that takes into account 

the needs of customers and the business objectives of 

utilities, and integrates innovative technologies in a 

meaningful way. 


Sandra Griffel 

Director Experience Design 

www.denkwerk.com 

hello@denkwerk.com

36 | E-world 

SEE FULL 

PROGRAM! 

E-world Career Day 2024 

The backbone of any successful business is its 

workforce. This is particularly true for the energy 

industry, a highly dynamic sector characterized by 

rapid technological advancements, strict regulatory 

frameworks, and the constant need for innovation. 

Skilled employees are more than ever necessary to 

meet the numerous challenges energy companies are 

facing on the way to a green and sustainable energy 

future. Accordingly, the shortage of skilled workers 

is causing concern in the industry. It has intensified 

the competition for young talents and recruiters are 

looking for new concepts. 

E-world as career platform 

E-world has been addressing the issue of skill shortage 

since 2005 and has established a well-know 

recruiting event for the energy industry. Reflecting 

the wide range of the energy sector, E-world is the 

perfect place to inspire young people for the industry 

and connect them with attractive employers. This 

year, the former Career Forum will be expanded into a 

comprehensive Career Day providing plenty of contact 

points and a vast program. 

On February 22, 2024 young professionals, university 

students and high school students are invited 

to E-world. Here, they can meet industry leaders, 

hidden champions, and innovative startups and 

make useful contacts. Companies get the chance 

to present themselves in different formats, provide 

valuable insights into their corporate culture and 

win promising young talents. 

Orientation and entry into the industry 

Participants in the Career Day can look forward to an 

exciting and diverse program: Panels with industry 

experts, scientists and politicians, company presentations, 

live podcasts and numerous opportunities for 

networking. Exhibiting companies await participants 

either at their own booth or in the Career Day exhibition 

space at the Future Forum in hall 5. Job seekers 

can meet young professionals sharing their experiences 

about their way into the energy industry and their everyday 

work life. HR professionals inform about current 

job offers and provide help with useful application tips. 

What’s new in 2024 

CEO meets student 

The name says it all: leading personalities of the energy 

industry meet outstanding students to controversially 

discuss a current energy topic live on stage. A new format 

promising fresh perspectives and lively discussions. 

Live podcasts 

We have invited five energy podcasts to E-world. 

Together with fascinating guests, they will record one 

episode of their podcast live on stage at the Change 

Forum. Current topics of the energy transition will be 

illuminated, making them accessible and enjoyable 

also for a non-expert audience. 

Challenges 

Trying out different skills in a playful way: that’s the 

idea behind the challenges. E-world exhibitors simulate 

typical tasks of jobs and professions in their company.

E-world | 37 

Participants can test their qualifications, learn more 

about different jobs and have fun. After the challenge 

there is time to get to know each other and further 

conversations between job seekers and employers. 

Look forward to these challenges: 

• Escape Box, FairConsult 24|7 GmbH 

Hall 5, 5H116 | Solve all the puzzles to discover the 

correct number combination. The key to opening it lies 

in your knowledge of current topics such as the energy 

industry, digitization, and artificial intelligence. 

• Quiz Pong, Shell Energy Deutschland GmbH 

Hall 1, 1B106 | Based on the popular party game, 

the goal here is not only to skillfully throw the ping 

pong ball into the cups but also to master various 

questions and tasks found in each cup. Each player 

has three attempts to place the ball in the cups. 

• Hot Wire, Maschinenfabrik Reinhausen GmbH 

Hall 5, 5J102 | Ready to test your skill and nerves? 

This is about precision and finesse. Your task is to 

move a guiding element through a wire without 

touching it. 

• Quiz, STX Commodities B.V. 

Hall 2, 2B111 | Engage in stimulating conversations 

with employees and put your knowledge to the 

test in an exciting quiz for a chance to win a prize. 

Further challenges can be found in the floor plan on 

page 78 and at the Career Day website. 

Preparation is everything: 

the E-world job board 

Current vacancies and open positions can be found 

here. The E-world job board offers job in all areas and 

at all levels of the energy industry. 

THE E-WORLD 

JOB BOARD! 

Check out current vacancies 

in the energy industry and 

find your next job! 

Gemeinsam die Energiesysteme 

der Zukunft digital, zuverlässig und 

nachhaltig gestalten. 

Leistungsfähige Daten, standardisierte Hardware und optimale Prozesse sind 

der Schlüssel für den zügigen Aus- und Umbau des Energiesystems, insbesondere 

der Stromnetze. Um Sie entlang Ihrer individuellen Anforderungen 

bestmöglich zu unterstützen, bieten Eplan und Rittal eine intelligente Kombination 

aus praxiserprobter Hard- und Software. 

Besuchen Sie uns gerne auf der E-world in Halle 5 am Stand D116 und 

lassen Sie uns gemeinsam Ihre Potenziale entdecken. Wir freuen uns auf Sie! 

Besuchen Sie uns: 

Halle 5, Stand D116!

38 | E-world Highlights 

E-WORLD CAREER DAY | FEBRUARY 22, 2024 

On its third day, E-world invites pupils, students, and young professionals to take a 

closer look at the energy industry: Learn about career paths and get in touch with 

potential employers. About 35 offer challenges where you can test your skills and 

are open to chat with you. In addition, enjoy inspiring talks on the four open stages 

during interviews, podcasts and many more. To see the entire program, please check: 

career.e-world-essen.com/en 

NEW ENERGY SYSTEMS FORUM 

SAGEMCOM - ENERGIZE YOUR SKILLS 

VOLUE - SMOOTHIE BIKE 

3 

1 

ENTRANCE WEST 

ENTRANCE SOUTH 

SHELL ENERGY - QUIZ PONG 

VNG LEIPZIG - NRJ CHALLENGE

E-world Highlights | 39 

CAREER DAY EXHIBITION AREA 

Challenges 

Test your strengths and skills in interactive challenges and see how you 

qualify for exciting positions at the heart of the energy transition. To see all 

challenges and detailed description, please check out our website. 

CHANGE FORUM 

• wattline - Learning Journey 

• Open Grid Europe - Virtual Welding 

• Maschinenfabrik Reinhausen - Hot Wire 

• koenig.solutions 

• DEW21 - Challenge-Quiz 

STX - QUIZ 

FUTURE FORUM 

4 

5 

GALERIA 

2 

HYDROGEN SOLUTIONS FORUM 

TRADING FLOOR 

ENCAVIS - QUIZ & FAIRCONSULT 24|7 - ESCAPE BOX 

CAREER DAY EXHIBITION AREA 

Company Booths 

Check out about 25 companies in the pop-up 

exhibition area next to the Future Forum, learn 

what they do and what job opportunities 

they have to offer. 

MORE 

INFORMATION!

40 | Security 

SECURITY

Security | 41 

Renewable energies such as photovoltaics and wind energy 

are very volatile and do not provide a constant power supply. 

In order to guarantee the supply at any time, the storage of 

surplus energy from renewable energy sources in hydrogen and 

batteries is necessary. Learn more about different concepts of 

energy storage on the following pages. 

© Petmal/istockphoto.com

42 | Security 

© MEFTAHYs-PROTOTYPE /Envato 

Cybersecurity in the Energy 

Industry – Challenges, Types of 

Attacks and Future Perspectives 

The thought is worrying: a sudden blackout, all electrical systems and devices come to a 

standstill – and no one knows why.

Security | 43 

LINK11 DDOS REPORT H1 2023 VS. 2022 

The DDoS risk is more real than ever 

+70 % total number of attacks 

in the Link11 network H1 2023 

vs. H1 2022 

Attacks build up faster 

Turbo attacks with peak load 

< 1 min reached (previously: 3 min+), 

max duration 24h 

Bandwidth exceeding capacities 

Average attacks bandwidth peak: 

450+ Gbps, Average enterprises 

uplink capacity: 100 Gbps 

Complexity is increasing 

More multi-vector attacks with up to 

11 vectors and intelligent rotation 

DDoS attacks (Distributed Denial of Service) on companies 

in critical infrastructures (CRITIS) are a major 

threat to both the public and the services themselves. 

One of the more at-risk sectors is energy suppliers. 

If cyber criminals attack a public utility, a network 

operator or an energy supplier, lights, machines and 

cold storage facilities in entire regions can break down 

in a worst-case scenario. But how do hackers even find 

their way in to these systems, and what can companies 

do to improve their digital resilience? 

Nationwide incidents underpin vulnerability 

According to the German Ministry of the Interior 

(BMI), DDoS attacks do not bypass the big players. 

Between the beginning and middle of April 2023, 

DDoS attacks hit the websites of leading energy companies 

such as Vattenfall, RWE and EnBW. 

Previously, a company belonging to the Oldenburg-based 

energy company EWE was also the target of a DDoS 

attack, which was designed to overload the company's 

IT network infrastructure in order to disrupt its 

operations. Fortunately, none of these attacks had an 

impact on the power grid. 

But that could only be a matter of time. Especially when 

one considers the (mostly political) motivation of the 

attacks: They are often allegedly attributable to pro- 

Russian groups such as Killnet, NoName057, REvil or 

Anonymous Sudan. Recently, these criminals have been 

acting in an even more targeted manner and are generally 

focusing on the basics of our lives: in addition to 

players in the energy sector, this also includes airports, 

government services, banks, healthcare, telecommunications 

or transport. This is usually paired with 

disinformation campaigns to unsettle the public. 

2023: Attacks increase and become more 

complex 

Compared to the beginning of 2022, DDoS attacks 

increased during the first half of 2023 by more than 

70%, especially politically-motived attacks. These 

have naturally targeted central and high-profile 

targets such as utilities. 

At the same time, the attacks have become more 

intense and more ingenious. Turbo attacks, for 

example, can hit a network before defensive measures 

take effect. The perpetrators are becoming 

more and more sophisticated and are now also using 

artificial intelligence to optimize their attacks. In 

addition, the hacker groups REvil, Killnet and Anonymous 

Sudan have joined forces to form the "Darknet 

Parliament" to combine their attack capacities. 

Moreover, the rapid increase in smart IoT and cloud 

technologies is playing into the attackers' hands. The 

perpetrators can access a huge arsenal of botnets, 

which they know how to use optimally with increasingly 

intelligent attacks. Worldwide, up to 1,000,000 

IoT hosts and cloud server instances are active every 

day. These generate more than 40% of all DDoS traffic. 

Regulation as a lifeline? 

According to a recent survey 1 , 51% of critical infrastructure 

operators expect a further increase in 

1 

https://www.bitkom.org/sites/main/files/2022-08/Bitkom-Charts_Wirtschaftsschutz_Cybercrime_31.08.2022.pdf

44 | Security 

About Lisa Fröhlich 

In addition to classic PR topics and content 

management, corporate communication is one 

of Lisa’s responsibilities at Link11. Fröhlich is a 

graduate of German studies. As a science communication 

officer at the TU Darmstadt, she was 

able to gain extensive knowledge in the field of 

cyber security at the Chair for System Security. 

Before that, she worked as a PR manager and 

press spokesperson in the financial sector for 

over ten years. 

cloud solutions also lends itself to the development 

of digital resilience. 

These have several advantages in the fight against 

hacker groups due to their scalability and inherent design 

features. But this kind of system also necessitates 

employees who know how to use it and are constantly 

aware of the changing threat landscape. 

attacks. At the same time, however, regulation is also 

increasing. European legislation provides mandatory 

measures to ensure a uniform level of security for the 

network and information systems of critical infrastructure 

operators – but only as a minimum standard. 

Each company must determine the appropriate level 

of protection for itself. Furthermore, every incident at 

a CRITIS company must be reported. 

Besides to an integrated IT security concept, the 

introduction of automated DDoS protection with a 

contractually agreed response time (Time to Mitigate, 

TTM) could make a meaningful contribution to the 

protection of critical infrastructure. TTM describes the 

time it takes for an attack to be repelled. 

Cloud solutions can also be used to develop digital 

resilience. These have several advantages in the fight 

against hacker groups, as they not only avoid the 

interruption of business processes but are also scalable, 

in use 24/7, and always up to date. 

Double-edged: AI helps both sides 

Companies need to strongly address digital threats 

and protection mechanisms and structure their IT 

systems in such a way that an attack has minimal 

impact and cannot reach critical parts of the network. 

To do this, they must constantly improve the security 

awareness of employees to prevent the often-novel 

attacks at an early stage. Resilience against DDoS 

should become a fixed feature of the IT security structures 

of CRITIS companies. 

Lisa Fröhlich 

Company Spokeswoman 


This is especially true for utilities, which have such a 

significant cross-cutting function for other organizations, 

the economy and all our lives. The use of 

www.link11.com 

l.froehlich@link11.com

© Markus Spiske/Unsplash 

Security | 45 

Digital Green Transition 

“Made in Finland” 

Finland has what Europe needs – sustainable approach, green digital technologies 

and potential for green hydrogen. The Nordic EU country has been at the forefront of 

digitalization and sustainability for years. In addition, Finnish companies often score 

points with unconventional, pragmatic solutions and their hands-on mentality. 

Finland is mostly known to the world as a country of 

countless lakes and saunas – but few people know 

what it has to offer economically. Finland is a state-ofthe-art 

all-rounder with globally recognized competencies 

in digitalization and sustainability. The Nordic 

country is also in spotlight of Europe when it comes to 

energy and raw materials. Electricity prices in Finland 

have long been among the cheapest of all EU countries. 

And Finland can handle the entire battery value 

chain from minerals to recycling – this may be unique 

in the world, according to the Finnish funding agency 

Business Finland. 

Finland: digital and sustainable 

Around 5.6 million Finns live in an area the size of 

Germany with lots of nature. The “Land of a Thousand 

Lakes” has over 180,000 inland waters and 73 percent 

of its area is forested. Closeness to nature and vast, 

sparsely populated landscapes make sustainability 

and connectivity so important for Finnish economy 

and society. 

Finland has been at the forefront of digitalization and 

sustainability for years. And there are other reasons 

why Finnish companies are interesting partners for e.g. 

German companies. The Finns approach challenges 

pragmatically and proactively and work less hierarchically. 

Finnish pragmatism is clearly evident when, for 

example new technologies come onto the market. While 

the Finns look at the new technology productively and 

see how it could be used to advantage for the country, 

in Germany a risk analysis is often carried out first.

46 | Security 

From Nokia cluster to IT ecosystems 

Finnish strength in IT and ICT has a long history: 

Nokia brought the first car phones onto the market 

in the early 1980s and became the market leader in 

mobile phones in the 1990s. The Nokia 1100 model 

is the most sold mobile phone of all time, well ahead 

of the iPhone. However, Nokia's cell phone division 

was overtaken by competition and spun off from the 

company. However, this shock to Finland's pride had 

long-term positive effects: many thousands of former 

Nokia experts went to other companies or founded 

their own. The one large Finnish high-tech cluster 

Nokia became a widespread ecosystem with a wide 

range of personal contacts. Today, the proportion of 

IT specialists in total employment in Finland is 7.6 

percent, third place in EU statistics. Germany is only 

in 10th place with 5 percent. 

Wanted raw materials from European mining 

Due to the geopolitical situation, global supply relationships 

are currently being put to the test. Finland 

is currently coming into focus as a safe supplier with 

EU standards for many industries. For example battery 

raw materials: According to the Finnish geological 

research center GTK, Finland is the only EU country 

with large reserves of battery minerals and significant 

mining and processing operations. The country 

has the largest nickel mine in the EU and is the only 

EU country with cobalt mining production. In 2021, 

Finland produced over 11,000 tons of refined cobalt. 

Lithium production is expected to begin in the near 

future. Copper is also produced and there are deposits 

of graphite, among other things. 

The demand for these raw materials is increasing – 

and the Finns are making domestic mining shine with 

sustainable innovations: companies and research 

institutes are working together on a technology for 

the traceability of battery metals and minerals. The 

Finnish BATTRACE project aims to analytically clarify 

the origin of battery materials during procurement. 

This helps the industry achieve important standards 

and sustainability goals. 

© Taneli Lahtinen/Unsplash 

Green hydrogen from Finland 

Finland has set itself ambitious energy and climate 

goals. Climate neutral as early as 2035 and by 2030, 

the country aims to cover 10% of the EU's green hydrogen 

needs. Also Finland's new government wants to 

further promote the expansion of renewable energies 

and, for example, simplify approvals for wind and 

solar systems.

Security | 47 

© AHK Finnland 

Dr. Jan Feller, Managing Director AHK Finland - German-Finnish Chamber of Commerce 

This means that it could become an energy supplier 

for European countries in the future – including 

green hydrogen. First of all, according to GTAI 

(Germany’s foreign trade information company) 

Finland may be self-sufficient in electricity for the 

first time in 2023. Energy exports are therefore 

possible. Wind energy, which is experiencing a 

boom, provides a major component. According to 

the Finnish wind energy association, wind power 

could be Finland's largest source of electricity as 

early as 2027. The surplus electricity from wind 

power will be used to produce green hydrogen. This 

could be delivered to Central Europe via pipeline via 

Germany. According to GTAI, there are already two 

corresponding projects. 

Innovative strength: 

Finland has what Europe needs 

Many German companies have already discovered 

Finland as an innovative, agile location, e.g. for 

the development of new products. Already in 2019, 

Schaeffler, an important German supplier to the 

automotive, aviation and mechanical engineering 

industries, decided to set up a team for new IoT 

products in Finland. The Finnish team went from 

development to bringing the product to market in 

less than 12 months. The company was thrilled. The 

highly developed, accessible and efficient ecosystem 

in Finland made it possible to test new products 

with digital applications and bring them to market 

quickly. The technology-friendly business landscape 

and society in Finland are a good breeding ground. 

“An optimal environment to be innovative and create 

new things,” says Richard Haagensen, Head of Partner 

Ecosystem at Schaeffler. 

Five Finland facts – top spots 

in the EU and worldwide 

1. Most digital country in the EU: Finland has 

been at the top of the EU's Digital Economy 

and Society Index (DESI) for many years, 

e.g. 1st place in the 2022 overall ranking. 

2. Rank 1 in the UN Sustainability Report 2023 

3. Finland is one of the innovation leaders in 

the EU. According to the European Innovation 

Scoreboard 2023, the country ranks 

third. 

4. With 7.6% IT experts on the labour market, 

Finland holds third place in the EU statistics 

for 2022 

5. Finland has the highest proportion of forest 

in the EU with 73.4% of the country's area 

and 22.4 million hectares. 


www.ahkfinnland.de/in-english 

jan.feller@dfhk.fi

48 | Security 

© LariBat/Shutterstock 

Empowering The Future: 

360° Electricity Security 

in a Changing Landscape 

"The 360° Electricity Security Concept, developed by the Israel Electric Corporation 

(IEC), represents a significant shift from the reactive and fragmented approach of the 

past to a dynamic and proactive approach of the future. This comprehensive strategy 

addresses the electrical, digital (cyber), and physical threats, promoting strategic 

planning, holistic consideration of the entire electric system, security lifecycle 

architecture, and adaptability to ensure continuous and robust security measures in 

the face of the changing electricity landscape." 

Ensuring uninterruptedpower supply 

in an evolving landscape 

Electricity security is the backbone of modern society, 

providing the foundation for economic growth, 

technological advancement, and overall well-being. It 

encompasses the measures and strategies in place to 

guarantee a continuous, reliable, and stable supply of 

electricity. The IEA defines electricity security as the 

electricity system's capability to ensure uninterrupted 

availability of electricity by withstanding and recovering 

from disturbances and contingencies. 

As the electricity landscape evolves, so do the challenges 

that threaten this security. Today, we face a 

critical juncture where the convergence of Distributed 

Generation, Decarbonization, and Digitization 

(the 3D's) is reshaping the electricity paradigm. 

New challenges to electricity security 

The rapid integration of Distributed Generation, the 

imperative to Decarbonize energy sources, and the 

unstoppable Digitization of electricity systems are 

driving forces behind our changing energy landscape. 

However, these changes introduce complexities 

that demand our immediate attention. With diverse 

stakeholders, less controllable renewable resources, 

and an open system vulnerable to cyber threats, the 

electricity security landscape is shifting. Furthermore,

Security | 49 

the intensification of extreme weather events and 

the growing demand for electrification heighten the 

urgency to fortify our energy infrastructure. 

Traditionally, the industry addresses each aspect separately 

as issues arise in a siloed approach. The Electrical, 

Digital, and Physical aspects are all addressed 

separately. However, in today's dynamic landscape, a 

new and comprehensive approach is imperative. 

The 360° Electricity Security Concept 

The 360° Electricity Security Concept is a comprehensive 

approach developed by the Israel Electric 

Corporation (IEC) that addresses the electrical, digital 

(cyber), and physical threats and their interconnected 

vulnerabilities across all aspects of the electricity 

system with the following principles: 

Electrical 

Digital 

(Cyber) 

Security 

Fig. 1 360° Electricity Security 

Physical 

• Strategic Planning: The approach promotes 

the transition from a siloed, component-based 

approach to a systematic approach, enabling 

organizations to engage in dynamic and proactive 

strategic planning, instead of operating 

reactively and remaining static. By considering 

all security aspects in a coordinated manner, 

organizations can better anticipate and plan for 

potential threats, resulting in more resilient and 

adaptable systems. 

• Holistic approach: The approach encompasses all 

aspects of the electric system, including generation, 

transmission, distribution, and supply, 

ensuring that vulnerabilities are identified and 

addressed across the entire system, leaving no 

gaps in security. 

• Security Lifecycle Architecture: The lifecycle 

architecture encompasses the entire spectrum of 

security, from before an interruption occurs to 

during and after the interruption, ensuring a continuous 

and robust approach to enhancing security 

and mitigating the impacts of disruptions. 

• Adaptability: The concept is designed to evolve 

based on lessons learned, emerging threats, and 

vulnerabilities. This adaptive approach ensures 

that the security measures remain relevant and 

effective in the face of the changing electricity 

landscape and are customized to the organization’s 

needs. 

• Continuous improvement: The concept is continuously 

improved based on lessons learned and new 

threats and vulnerabilities. 

Physical 

Converged 

Electricity 

Security 

Cyber 

Electrical 

Fig. 2 Strategic Planning – By transitioning from a fragmented, component-based approach to a systematic approach, organizations 

can engage in dynamic and proactive strategic planning, instead of operating reactively and remaining static.

50 | Security 

As trusted advisors with a thorough understanding of 

the stakeholders’ needs and challenges, we work with 

power utilities around the world to provide tailored 

solutions that meet their specific needs. In addition, 

we provide integration and collaboration with thirdparty 

providers to ensure that you have access to the 

latest technologies and tools. 

Elad Shaviv 

Head of Business Development at the IEC (Israel 

Electric Corporation) 

By transitioning from a fragmented, component-based 

approach to a systematic approach, organizations can 

engage in dynamic and proactive strategic planning, 

instead of operating reactively and remaining static. 

Stakeholder’s perspective 

With 100 years of experience, IEC has been Israel’s 

dominant provider of electricity, accountable for every 

aspect of the electricity system including generation, 

transmission, distribution, and supply. IEC operates in 

an energy island in challenging geopolitical conditions, 

facing extremely demanding grid development 

and changing requirements, while being one of the 

most heavily cyber-attacked companies in the world. 

Despite these challenges, IEC consistently delivers 

reliable and secure energy, resulting in Israel being 

ranked 8th out of 127 countries by the World Energy 

Council for its performance in providing affordable 

and dependable access to energy. 

By leveraging our stakeholders' perspectives and extensive 

field-proven expertise, we can address the industry's 

challenges and develop comprehensive and effective 

solutions that are rooted in real-world challenges. IEC 

extends its expertise to help other organizations implement 

the 360° Electricity Security Concept and tap into 

IEC's knowledge and proprietary technologies to enhance 

their own security measures with a range of services 

and business supporting operations. 

Additionally, we provide assistance in implementing 

the recommendations we provide, ensuring that the 

changes we recommend are fully implemented, tested, 

and optimized while enabling the organization to advance 

from a component, reactive and static approach 

to a systematic, proactive and dynamic approach. 

„ 

In today's dynamic electricity 

landscape, the convergence 

of Distributed Generation, 

Decarbonization, and 

Digitization (the 3D's) is 

reshaping the paradigm, 

introducing complexities 

that demand our immediate 

attention. The intensification 

of extreme weather events 

and the growing demand for 

electrification heighten the 

urgency to fortify our energy 

infrastructure." 

Elad Shaviv 

Head of Business Development at the IEC 

Our offering ranges from addressing singular problems 

to delivering a full-scale service of field proven 

systems and practices. We provide Strategic planning, 

assessment, design, implementation, and operation 

of the project’s lifecycle. 


www.sophic-cyber.com 

iecmarketing@iec.co.il

© AndersonPiza/Envato 

Security | 51 

Cyberresilienz – die nächste Stufe 

der Cybersicherheit 

Mit dem „Lernlabor Cybersicherheit für die Energie- und Wasserversorgung“ hat das 

Fraunhofer IOSB-AST eine innovative Plattform zur anwendungsnahen Cybersicherheitsforschung 

und Schulungen & Assessments für Unternehmen der Energie- und 

Wasserbranche geschaffen. Steffen Nicolai leitet das Lernlabor und berichtet darüber, 

wie Unternehmen beim Thema Cyberresilienz vorankommen können. 

Die Änderung der Bedrohungslage 

Die Digitalisierung der Energieversorgung und die 

damit einhergehende Zunahme der Anzahl und 

Komplexität von Informations- und Kommunikationssystemen 

verleihen der Cybersicherheit eine immense 

Bedeutung. Die Angriffsfläche für Cyberbedrohungen, 

die durch diese digitale Vernetzung kontinuierlich ansteigt, 

wird durch neue dezentrale Technologien und 

Trends zusätzlich erweitert. Gleichzeitig wächst die 

Abhängigkeit der Energieversorgung von einer jederzeit 

funktionierenden IKT-Infrastruktur. 

Die konkrete Bedrohung der Energieversorgung 

spiegelt sich dabei vorrangig in den stark zunehmenden 

Angriffen auf die IT-Infrastruktur zumeist durch 

Ransomware-Angriffe, mit dem Ziel der Erpressung von 

Lösegeld. Die Auswirkungen der damit einhergehenden 

Verschlüsselung der IT-Infrastruktur, wie z.B. von 

Datei- oder E-Mailserver auf die Abwicklung der Marktprozesse 

können erheblich sein und damit indirekt auch 

den Versorgungsprozess sabotieren. Zudem können 

Unternehmen der Energieversorgung durch Supply 

Chain Attacks in Mitleidenschaft gezogen werden. 

Angriffe auf die prozessnahe Informationstechnik 

(OT) sind im Gegensatz dazu in der Regel komplexe, 

mehrstufige Angriffe sogenannte "Advanced Persistent 

Threats" bzw. Zero-Day-Angriffe, die unbekannte 

Schwachstellen ausnutzen. Die wiederholten Angriffe 

auf die ukrainische Stromversorgung in den Jahren 

2016 und 2022 1 stellen Beispiele der Durchführung 

solcher komplexen Cyber-Attacken dar. 

1 

https://www.wired.com/story/sandworm-ukraine-third-blackout-cyberattack/ (Zugriff am: 20. Nov. 2022)

52 | Security 

IDENTIFY 

PROTECT 

NIST 

FRAMEWORK 

DETECT 

RECOVER 

RESPOND 

Fig. 1 NIST Cyberresilienz Framework 4 

Auch die zunehmende Nutzung öffentlicher Kommunikationsinfrastrukturen, 

u.a. zur Ankopplung dezentraler 

Erzeugungsanlagen führt zu neuen Bedrohungssituationen, 

wie der Angriff auf die Kommunikationsinfrastruktur 

des Satelliteninternet-Netzwerkes KA-Sat und 

die damit verbundene Unterbrechung der Steuerung von 

Windkraftanlagen in Deutschland verdeutlichte 2 . 

Cyberresilienz in der Energieversorgung 

Um diesen Herausforderungen wirksam zu begegnen, 

wird es zukünftig entscheidend sein, verstärkt die 

Cybersicherheit von einer reinen Absicherung der 

IKT-Infrastrukturen in Richtung einer ganzheitlichen 

Cyberresilienz der Energieversorgung zu entwickeln. 

Cyberresilienz bezeichnet die Fähigkeit eines 

Systems, Cyberangriffe zu erkennen, ihnen standzuhalten, 

sich davon zu erholen und dabei die kontinuierliche 

Verfügbarkeit, Integrität und Vertraulichkeit 

der kritischen Prozesse sicherzustellen 3 . Für das 

Energiesystem bedeutet dies, dass in der Lage sein 

muss, auch im Falle eines Cyberangriffes die Versorgung 

sicher zu stellen und Normalbetrieb schnellstmöglich 

wieder aufzunehmen. 

Für die Unterstützung der Umsetzung der Cyberresilienz 

in Organisationen wurde das NIST Cybersecurity 

Framework 3 entwickelt. Das Framework besteht aus 

fünf Phasen: Identify, Protect, Detect, Respond und 

Recover. Diese Phasen sollen dazu beitragen, eine 

umfassende und effektive Cyberresilienz-Strategie zu 

entwickeln und umzusetzen. 

Waren in der Vergangenheit vor allem Maßnahmen 

aus den Phasen Identify und Protect im Fokus der 

Cybersicht der Unternehmen, rücken nun vermehrt die 

Phasen Detect, Response und Recover in den Mittelpunkt 

der Cybersicherheitsstrategie. 

Diese Entwicklung wird dabei maßgeblich durch die 

aktuelle und geplante Gesetzgebung forciert. 

Das IT-Sicherheitsgesetz 2.0 5 aus dem Jahr 2021 

umfasst neben der Erweiterung der Pflichten und des 

Kreises der KRITIS Betreiber, vor allem die Pflicht zur 

Einführung von Systemen zu Angriffserkennung (SzA) 

als einen wesentlichen Schritt zur Überwachung von 

IT- und OT-Infrastrukturen. 

Auch die EU NIS 2 Richtlinie 6 erweitert den Kreis 

der betroffenen KRITIS Unternehmen und führt die 

Kategorien der essential und important entities ein. 

Verbindliche Mindestanforderungen an die Cybersicherheit 

in den Kategorien umfassen Maßnahmen 

aus allen Bereichen des Cyberresilienz Frameworks, 

wie z.B. Risikoanalysen für Informationssysteme, 

2 

https://www.heise.de/news/Angriff-auf-Satellitennetzwerk-KA-Sat- 

Experten-suchen-nach-dem-Ursprung-6544706.html 

3 

https://www.nist.gov/cyberframework (Zugriff am: 20. Nov. 2022) 

4 

https://www.infusedinnovations.com/blog/secure-intelligent-workplace/the-fundamentals-of-a-strong-cybersecurity-framework 

5 

https://www.bgbl.de/xaver/bgbl/start.xav?start=//*%5B@ 

attr_id=%27%27%5D#__bgbl__%2F%2F*%5B%40attr_ 

id%3D%27bgbl121s1122.pdf%27%5D__1700991813505

Security | 53 

das Incident Management, Krisenmanagement und 

Business Continuity (BCM). 

Im geplanten EU Cyber Resilience Act 7 werden allgemeine 

Standards für Produkte mit digitalen Bestandteilen 

festgelegt. Dies umfasst Software- und Hardwareprodukte 

und beinhaltet u.a. die Umsetzung des „Security 

by Design“-Ansatzes mit angemessenen Maßnahmen in 

den Phasen Design, Entwicklung und Produktion. 

Die Erhöhung der Cyberresilienz der Energieversorgung 

bedarf einer fundamentalen Kenntnis der 

eigenen IT-/OT-Infrastruktur bei Energieversorgern, 

Netzbetreibern und Anlagenbetreibern. Dazu gehören 

die grundlegenden Bewertungen der Risiken und Gefahren 

von Cyberangriffen und eine Beurteilung der 

Vulnerabilität von Assets sowie der Auswirkungen von 

Ausfällen von IT-/OT-Netzwerken und -Komponenten 

auf den elektrischen Versorgungsprozess. 

Systeme zur Angriffserkennung / Intrusion Detection 

Systems kommen hier verpflichtend nach IT-Sicherheitsgesetz 

2.0 ins Spiel und umfassen Technologien 

und Prozesse, die eine konkrete und effiziente Detektion 

von Anomalien und Angriffen auf die IT-/OT-Systeme 

ermöglichen. In Verbindung mit SIEM-Systemen 

stellen sie eine wichtige Maßnahme zur Überwachung 

der Kritischen Infrastruktur dar. 

Um den sicheren Betrieb und die Aufrechterhaltung primärer 

Aufgaben der Energieversorgung zu gewährleisten, 

während erkannte oder unerkannte Cyberangriffe 

stattfinden, ist eine robuste und teilautarke Funktionsfähigkeit 

der Systeme und Komponenten zu implementieren. 

Dazu zählt auch die Herstellung der Reaktionsfähigkeit 

bei erkannten Angriffen über entsprechende 

Maßnahmenpläne und Notfallsysteme aus dem BCM. 

Für die Wiederherstellung von angegriffenen Komponenten 

und Systemen sind Prozesse und Tools zu etablieren, 

die es ermöglichen, schnell einen vertrauenswürdigen 

Zustand herzustellen, um die betroffenen 

Systeme wieder in Betrieb nehmen zu können. 

Steffen Nicolai 

Leiter des Lernlabors Cybersicherheit „Energie- und 

Wasserversorgung“ am Fraunhofer IOSB-AST 

Nicht zuletzt wird die Aus- und Weiterbildung des 

Personals von Energieversorgungsunternehmen ein 

entscheidender Faktor für die Etablierung und Erhöhung 

der Cyberresilienz sein. Dabei ist beginnend 

bei der Schaffung des notwendigen Bewusstseins zur 

Cyberresilienz, das notwendige Wissen zur Absicherung, 

Überwachung und des Krisenmanagements von 

Energieinfrastrukturen zu etablieren. 

Jetzt unser Lernlabor Cybersicherheit Energieund 

Wasserversorgung kennenlernen - 

Das Lernlabor bietet Cybersicherheits-Schulungen für 

die Energiebranche an. 

• LinkedIn (www.linkedin.com/showcase/cybersicherheit-lernlabor) 

• Website (www.iosb-ast.fraunhofer.de/de/abteilungen/kognitive-energiesysteme/lernlabor-cybersicherheit-energie-wasserversorgung.html) 


www.iosb-ast.fraunhofer.de 

steffen.nicolai@iosb-ast.fraunhofer.de 

+49(0) 3677 461 112 

6 

https://eur-lex.europa.eu/eli/dir/2022/2555 

7 

https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex:52022PC0454

54 | E-world Conferences 

CONFERENCES 

AT E-WORLD 2024

E-world Conferences | 55 

Im Rahmen der E-world 2024 finden zwei deutschsprachige Konferenzen 

statt: Entdecken Sie auf den Folgeseiten das Programm des 

Führungstreffens Energie, das am Vortag der Messe für das Topmanagement 

stattfindet, und des Glasfaserforums, das am ersten Messetag 

den Breitbandausbau diskutiert. 

© E-world energy & water


Führungstreffen Energie 

Moderation – Michael Bauchmüller, Parlamentsredaktion, Süddeutsche Zeitung 

JETZT TICKETS 

SICHERN! 

19.02.2024 12:15 – 18:30 DE 840,– zzgl. USt Atlantic Congress Hotel, Essen 

Diskutieren Sie mit Ihren Kollegen aus dem Management 

der Energiewirtschaft, der Industrie und der 

Politik die aktuellen Herausforderungen, Strategien 

und Entwicklungen auf Augenhöhe. Das Führungstreffen 

Energie wird zusammen von der Süddeutscher 

Verlag Veranstaltungen GmbH und der E-world energy 

& water bereits zum dreizehnten Mal durchgeführt. 

Sie ausreichend Gelegenheit für Fachgespräche und 

Networking. Die Süddeutsche Zeitung begleitet als 

Medienpartner die Veranstaltung und stellt erneut 

den Moderator des Kongresses: Michael Bauchmüller 

aus der Wirtschaftsredaktion stellt unseren hochrangigen 

Referentinnen und Referenten kritische 

Fragen, die die Branche jetzt bewegen. 

Gebündelt an einem Nachmittag wird die bisherige 

Energiewende einer kritischen Bilanz samt Ausblick 

in die Zukunft unterzogen, außerdem haben 

PARTNER 

SPONSOREN


Treffen Sie beim Führungstreffen Energie die Top-Entscheider der Branche, unter anderem: 

© NRW 

Oliver Krischer, 

Minister für Umwelt, 

Naturschutz 

und Verkehr des 

Landes Nordrhein- 

Westfalen 

© Wirtschaftsvereinigung Stahl 

Kerstin Maria 

Rippel, 

Hauptgeschäftsführerin, 

Wirtschaftsvereinigung 

Stahl 

© MVV 

Georg Müller, 

Vorstandsvorsitzender, 

MVV Energie AG 

© BNetzA 

Klaus Müller, 

Präsident, Bundesnetzagentur 

© Stadtwerke Heidelberg 

Michael Teigeler, 

Geschäftsführer, 

Stadtwerke Heidelberg 

Energie GmbH 

© Bündnis 90/Die Grünen, Kaminski 

Stefan Wenzel, 

MdB, Parlamentarischer 

Staatssekretär, 

Bundesministerium 

für Wirtschaft 

und Klimaschutz 

(BMWK) 

PROGRAMM 

12:15 Begrüßung durch die Veranstalter und den Moderator 

Neue Ziele für die Energiewende in 

Deutschland und Europa 

12:30 IMPULS: Nächste Schritte für die Energiewende 

Stefan Wenzel, MdB, parlamentarischer Staatssekretär im 

Bundesministerium für Wirtschaft und Klimaschutz BMWK 

12:50 IMPULS: Wo stehen wir mit der Energiewende in Europa? 

Dr. Peter Liese, Mitglied des Europäischen Parlaments 

13:10 Anschließende Diskussion mit beiden Impulsreferenten 

13:20 DISKUSSIONSRUNDE: Zukünftige Wärmeversorgung: 

Gebäudeenergiegesetz und kommunale Wärmeplanung 

Sen. a. D. Axel Gedaschko, Präsident des Bundesverbands 

deutscher Wohnungs- und Immobilienunternehmen e.V. 

Dr. Thomas Engelke, Leiter Team Energie und Bauen, 

Geschäftsbereich Verbraucherpolitik, Verbraucherzentrale 

Bundesverband e.V. 

Karsten Rogall, Sprecher der Geschäftsführung, 

Stadtwerke Leipzig GmbH 

Michael Teigeler, Geschäftsführer, Stadtwerke Heidelberg 

Energie GmbH 

14:10 Networking, Kaffeepause 

Fokus Energiewende: Wärmeversorgung, 

E-Mobilität,wettbewerbsfähiger Strompreis 

14:20 IMPULS: Tanken neu gedacht – Wie die Elektromobilität 

die bisherige Mineralölwirtschaft verändert! 

Björn Niggl, Leiter Alternative Tank- und Ladeinfrastruktur, 

En2X Wirtschaftsverband Fuels und Energie e.V. 

14:30 IMPULS: Dekarbonisierung im Schwerlastverkehr 

Patrick Wendeler, Vorsitzender des Vorstands, BP Europa SE 

14:40 IMPULS: Mobilitätswende in NRW 

Oliver Krischer, Minister für Umwelt, Naturschutz und 

Verkehr des Landes NRW 

14:55 DISKUSSIONSRUNDE: e-Mobility im Verzug – klappt die 

Verkehrswende (noch)? 

Christian Hochfeld, Direktor, Agora Verkehrswende 

Tobias Bahnsen, Head of Shell E-Mobility DACH 

Oliver Krischer, Minister für Umwelt, Naturschutz und 

Verkehr des Landes NRW 

Alexander Möller, Geschäftsführer ÖPNV, VDV e.V 

Jürgen Stein, Chief Innovation & News Business Officer, 

EnBW Energie Baden-Württemberg AG 

15:45 Networking, Kaffeepause 

16:20 IMPULS: Energiewende: Absturz oder Durchbruch für 

Deutschlands Zukunft? 

Guido Wendt, Head of Energy Transition & Utilities, 

Capgemini Invent Germany 

16:30 DISKUSSIONSRUNDE: Standort Deutschland – ist der 

Strompreis noch wettbewerbsfähig? 

Prof. Dr. Marc Oliver Bettzüge, Direktor, Energiewirtschaftliches 

Institut an der Universität zu Köln gGmbH 

Dr. Georg Müller, Vorstandsvorsitzender, MVV Energie AG 

Kerstin Maria Rippel, Hauptgeschäftsführerin, Wirtschaftsvereinigung 

Stahl 

Guido Wendt, Head of Energy Transition & Utilities, 

Capgemini Invent Germany 

Dr. Alexander Becker, CEO, GMH Gruppe 

Neue Initiativen der Netzwirtschaft 

17:20 INTERVIEW: Beschleunigung und Kosten des Netzausbaus 

Stefan Kapferer, Vorsitzender der Geschäftsführung, 

50Hertz Transmission GmbH 

Klaus Müller, Präsident, Bundesnetzagentur 

17:50 Abschlussdiskussion 

18:00 Sektempfang und Ausklang 

Stand des Programms am 12.01.2024. Der Veranstalter behält sich Änderungen bis zum Veranstaltungstag vor.



Glasfaserforum 2024 

Erfolgreicher Glasfaserausbau unter 

geänderten Rahmenbedingungen 

2024 

20.02.2024 13:00 – 17:00 DE Free of charge E-world CCE West, Saal Berlin 

Beim Glasfaserforum 2024 treffen sich bereits zum 

sechsten Mal die Akteure des Glasfaserausbaus in 

Nordrhein-Westfalen im Rahmen der E-world, um sich 

zu vernetzen und aktuelle Herausforderungen und 

Lösungsansätze für den flächendeckenden Ausbau der 

zukunftssicheren digitalen Infrastruktur zu diskutieren. 

Unter dem Motto „Erfolgreicher Glasfaserausbau unter 

geänderten Rahmenbedingungen“ bieten die Veranstalter 

Bundesverband Breitbandkommunikation 

(BREKO), con|energy und Micus Strategieberatung ein 

informatives und vielfältiges Vortrags- und Diskussionsprogramm 

für Vertreterinnen und Vertreter aus 

der Telekommunikationsbranche sowie für Landes- und 

Kommunalpolitik und -verwaltung. Das Highlight der 

Halbtagesveranstaltung bildet eine Podiumsdiskussion 

zum Thema „Chancen und Gefahren beim Glasfaserausbau“ 

mit Vertretern der Unternehmen Westconnect und 

NetCologne sowie Vertreterinnen des Landtags und des 

Städte- und Gemeindebunds. In spannenden Vorträgen 

werden neue Perspektiven und Lösungen von und für 

Stadtwerke und TK-Unternehmen im Glasfaserausbau 

vorgestellt sowie Themen wie nachhaltiger Netzausbau 

und Cybersicherheit beleuchtet. 

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Treffen Sie beim Glasfaserforum 2024 die Top-Entscheider 

und Entscheiderinnen der Branche, unter anderem: 

© Breko 

© EnBW 

© Bündnis 90/Die Grünen 

© Thüga Smart Service 

© YplaY 

© MICUS 

© epcan 

Dr. Stephan Albers, 

Geschäftsführer, BREKO 

Frank Brech, 

Geschäftsführer, EnBW Cyber 

Security GmbH 

Julia Eisentraut, 

Mitglied des Landtages NRW, 

Bündnis 90/Die Grünen 

Dr. Alexander 

Haßdenteufel, 

Geschäftsführer, Thüga 

Smart Service GmbH 

Peer Kohlstetter, 

Geschäftsführer, YplaY 

Germany GmbH 

Andreas Spiegel, 

Geschäftsführer, MICUS 

Strategieberatung GmbH 

Nils Waring, 

Geschäftsführer, 

epcan GmbH 

PROGRAMM 

12:30 Light Lunch by SEFE 

13:00 Begrüßung 

Anne Buers, Leiterin Vortragsprogramm, 

E-world energy & water 

13:05 Begrüßung: „Aktuelle Lage in der Glasfaserbranche“ 

Jan Simons, Leiter Landes- und Kommunalpolitik, 

Mitgliedermanagement, BREKO 

Dr. Stephan Albers, Geschäftsführer, BREKO 

13:15 Keynote (angefragt) 

Mona Neubaur, Ministerin für Wirtschaft, Industrie, 

Klimaschutz und Energie des Landes Nordrhein-Westfalen 

13:30 Chancen und Gefahren beim Glasfaserausbau 

Timo von Lepel, Geschäftsführer, NetCologne 

Julia Eisentraut, Mitglied des Landtages NRW, 

Bündnis 90/Die Grünen 

Cora Ehlert, Hauptreferentin beim Städte- und 

Gemeindebund NRW 

Robin Weiand, Geschäftsführer, Westconnect GmbH 

14:15 Kleine Netze, große Herausforderungen – Lösungen für 

Stadtwerke am Scheideweg im Glasfasermarkt 

Peer Kohlstetter, Geschäftsführer, YplaY Germany GmbH 

14:35 Kennzahlen der Nachhaltigkeit für die Glasfaserbranche 

Judith Luig, Geschäftsführerin, Glasfaser Münster GmbH 

14:55 Vortrag Sponsor SEFE 

15:00 Vortrag Sponsor Exploserv 

15:05 Pause (30 min) 

15:35 KRITIS-V, IT-SIG2.0, NIS-2 Richtlinie – Was bedeutet 

dies für mein Unternehmen? 

Frank Brech, Geschäftsführer, EnBW Cyber Security GmbH 

15:55 David vs. Goliath – als mittelständischer Provider im 

Glasfaser-Wettbewerb bestehen 

Nils Waning, Geschäftsführer, epcan GmbH 

16:15 „Wir brauchen für eine stabile und nachhaltige 

Energieversorgung in Zukunft eine datengetriebene 

Energiewirtschaft“ 

Dr. Alexander Haßdenteufel, Geschäftsführer, 

Thüga SmartService GmbH 

16:35 Weg vom Bauchgefühl – Neue Perspektiven für den 

Netzausbau 

Andreas Spiegel, Geschäftsführer, 

MICUS Strategieberatung GmbH 

16:55 Fazit 

17:00 Networking, Ausklang 

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SICHERN! 

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60 | E-world Expert Forums 

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four expert forums offer exclusive insights into the 

energy markets. From innovative approaches to smart 

grids, E-world 2024 will give you a detailed overview 

of future trends and recent developments in the 

sector. Get an E-world ticket and see panel discussions 

and presentations for free! 

In the New Energy Systems Forum in hall 1, you will 

learn everything about heat planning and the potential 

of renewables. See discussions with EEX, the Open 

District Hub, dena and many more and dive deep into 

the functionalities of innovative energy systems. 

The Change Forum in hall 4 focuses, among other things, 

on the energy transition and how startups and communities 

can help shape the future of energy supply. Don’t 

miss out on the premiere of the E-world podcast stage, 

where you can hear and see live discussions with the 

podcasts enPower, DKB, energate, YEP and Redispatch. 

09:30 10:00 10:30 11:00 

11:30 12:00 12:30 13:00 13:30 

NEW ENERGY 

SYSTEMS FORUM 

09:30 – 10:00 

Evolving a Power Trading Desk to Automated Trading: 

A Journey from Basics to Advanced 

10:00 – 13:00 

Driving Future Energy Markets 

13:00 – 14:00 

Network Code Demand Response 

TUESDAY | DIENSTAG, 20.02.2024 

FUTURE FORUM CHANGE FORUM 

13:30 – 15:30 

10:00 – 11:30 I/O ETF: Efficient & 

IT-Security: Spotting and Preventing Cyber 

Effective Startup 

Attacks on Critical Infrastructures (KRITIS) 

Collaboration 

10:00 – 13:00 

All Electric Society 

11:30 – 13:30 

Together for a New Energy System: 

Startups & Corporates Shaping the Energy 

Transition in a Collaborative Effort 

13:00 – 14:00 

360° Electricity 

Security Concept 

HYDROGEN 

SOLUTIONS 

10:00 – 11:00 

Accelerating the Ramp-up of the Hydrogen 

Economy: Where do We Stand? 

11:00 – 12:30 

Reset in the Heating Market - 

How is the CHP Industry 

Positioning Itself? 

12:30 – 13:30 

From Strategy to Market: 

Designing the Hydrogen Market 

13:30 – 14:30 

Ammonia: Innovation for 

Hydrogen Transport 

09:30 10:00 10:30 11:00 

11:30 12:00 12:30 13:00 13:30 

Presentations and panel discussions on E-world's expert forums will be held in English and German. The language spoken on stage is indicated by flag symbols. 

Programs in German will be translated simultaneously to English. Program as of January 16, 2024. The organiser reserves the right to make changes until the day of the event. 

Please check the online program for the most recent version: community.e-world-essen.com/p/program-2024

E-world Expert Forums | 63 

International sustainability approaches and smart 

meters for grid systems hold great potential for the 

energy transition. Visit the Future Forum in hall 5 and 

discover the importance of cooperation and international 

perspectives in the future energy supply with 

the ESMIG, ZIA, Green by Iceland and many more. 

Hydrogen is a hot topic – also in our Hydrogen Solutions 

Forum in hall 5 at E-world 2024. Find out more 

about the recent state of hydrogen markets, what it 

takes to use green hydrogen and how the IRA creates 

investment opportunities for hydrogen trading. 

Last but not least, the Career Day will take place the 

third day of the trade fair on February 22nd. With exciting 

panels all across the four forums, it offers great 

networking opportunities for companies and participants. 

Learn more about the event on pages 36-39. 

The following pages give you an overview of the program. 

14:00 14:30 15:00 15:30 16:00 16:30 17:00 17:30 18:00 

14:00 – 15:30 

Grid Connection Points – 

Bottleneck of the Energy Transition? 

15:30 – 17:00 

Renewable Energies in Value Chains: 

EU Taxonomy and ESG As Drivers 

17:00 – 17:30 

How Can I Be Sure That My Gas Sourcing 

Will Respect Future Regulations? 

NEW ENERGY 

SYSTEMS FORUM 

14:00 – 15:00 

European Energy Supply - 

Clean, Affordable and Safe? 

15:30 – 17:00 

Smart Grids for the Energy Transition: 

The Key to a Climate Neutral Grid Is Digitalization 

15:00 – 16:00 

Real Estate Industry as a Prosumer and 

Flexible Consumer in the Electricity Market 

16:00 – 17:00 

Catalysing Cooperation: Germany and the 

Netherlands in the Global Hydrogen Economy 

FUTURE FORUM CHANGE FORUM 

TUESDAY | DIENSTAG, 20.02.2024 

14:30 – 16:00 

How to Decarbonize the Industry? 

Between Electrification and Hydrogen 

16:00 – 17:00 

How Does the Hydrogen Ramp-up Succeed From 

a Power Plant Engineering Perspective? 

HYDROGEN 

SOLUTIONS 

14:00 14:30 15:00 15:30 16:00 16:30 17:00 17:30 18:00


09:30 10:00 10:30 11:00 

11:30 12:00 12:30 13:00 13:30 

WEDNESDAY | MITTWOCH, 21.02.2024 

NEW ENERGY 

SYSTEMS FORUM 

FUTURE FORUM 

CHANGE FORUM 

HYDROGEN 

SOLUTIONS 

10:00 – 11:00 

Municipal Heat Planning - 

The Neighborhood Is the Solution 

10:00 – 11:30 

Sustainable Sweden: Exploring Green 

Innovation and Industry Advancements 

10:00 – 12:00 

International Net-Zero Pathways in 

a Turbulent Global Context 

11:00 – 12:00 

Stonger and Faster: How Utilities Grow 

by Transforming Supply Networks 

10:00 – 12:00 

Green Hydrogen – But Where From? 

Perspectives on Local Capacity Building and Imports 

11:30 – 13:00 

European Perspectives on 

Smart Metering in Germany 

12:00 – 13:00 

CCS/CCU: A Component for a Climate-Positive Energy Generation? 

12:00 – 13:00 

Municipal Heat Planning as a Task for 

Cities and Local Energy Suppliers 

13:00 – 14:00 

Emissions Trading in All-Round View: Where 

Do We Stand, Where Is the Journey Heading? 

13:00 – 15:30 

Behind-the-Meter-Flexibility: 

Between Potential and Reality 

13:00 – 14:00 

The Future of Local Energy Supply 

13:00 – 14:30 

Hydrogen Markets: Digitalization, 

Business Modells and Development 

12:00 – 13:00 

TransHyDE - Innovations Towards an Efficient Green 

Hydrogen Storage and Transport Infrastructure 

THURSDAY | DONNERSTAG, 22.02.2024 

NEW ENERGY 

SYSTEMS FORUM 

CHANGE FORUM 

FUTURE FORUM 

HYDROGEN 

SOLUTIONS 

10:00 – 11:00 

CEO meets Student : 

Energy Transition and Current Challenges 

PODCAST STAGE 

10:30 – 15:00 Uhr 

10:30 – 11:30 

enPower – Germany on the Way 

to Climate Neutrality 2045 

10:00 – 11:00 

Hands-on Professions in the 

Energy Sector: How to Motivate Young 

Talents for the Energy Transition 

10:00 – 11:30 

Market Design: How to Shape the 

Future Global H 2 

Market? 

11:30 – 13:00 

Sustainable Perspectives From Iceland 

11:00 – 11:30 

Why the Energy Industry? What Makes the 

Industry Attractive for Young Talents? 

12:00 – 14:00 

Storage in the Energy System: How To 

Achieve Comprehensive Integration 

11:00 – 12:00 

How To Market Flexibility? The Power of Battery Storage 

11:30 – 12:00 

“Entschieden Nachhaltig. The DKB-Podcast For 

a More Sustainable Economy” 

12:00 – 13:00 

Irgendwas mit Energie 

11:30 – 12:30 

CEO meets students: Financing and Affordability of the Energy 

Transition – How To Ensure the Acceptance of Society as a Whole? 

13:00 – 14:00 

YEP - Young Energy Podcast 

13:00 – 14:00 

CEO meets Student : 

Acceptance of the Energy Transition 

12:30 – 13:30 

Hydrogen Mobility: 

Requirements for Competitiveness 

13:30 – 14:30 

Hydrogen Production and 

Legal Framework Conditions 

09:30 10:00 10:30 11:00 

11:30 12:00 12:30 13:00 13:30


14:00 14:30 15:00 15:30 16:00 16:30 17:00 17:30 18:00 

14:00 – 15:30 

Deciphering Energy Transition & 

Celebrating Energy50 Leaders 

15:00 – 16:00 

Urban Energy Transition: AI as a Trailblazer 

for Sustainable Urban Development 

14:30 – 15:30 

Standing the Heat: Decarbonising German Energy 

Intensive Businesses Using Hydrogen Solutions 

16:00 – 17:00 

The 600 Billion Euro Question: How Can the 

Energy Industry Transformation Be Financed? 

15:30 – 17:00 

From the Smart Meter to a Smart Grid: 

Data in Grid Management 

15:30 – 17:00 

CSRD: Making Sustainability Transparent - 

Techniques, Solutions and Advantages 

15:30 – 17:00 

UK – German Hydrogen Cooperation – The Role of 

Trade, Investment and Industrial Collaboration 

NEW ENERGY 

SYSTEMS FORUM 

FUTURE FORUM 

CHANGE FORUM 

HYDROGEN 

SOLUTIONS 

WEDNESDAY | MITTWOCH, 21.02.2024 

14:00 – 15:00 

E-Mobility: New Paths for Infrastructure and Pricing 

14:00 – 15:00 

Redispatch 

14:00 – 15:00 

Knowledge is Power - Attracting Talent and 

Retaining Knowledge in Companies 

14:30 – 15:00 

CEO meets Student : Will the Market Sort It Out? Electricity 

Market Design Between Regulation and Free Competition 

NEW ENERGY 

SYSTEMS FORUM 

CHANGE FORUM 

FUTURE FORUM 

HYDROGEN 

SOLUTIONS 

THURSDAY | DONNERSTAG, 22.02.2024 

14:00 14:30 15:00 15:30 16:00 16:30 17:00 17:30 18:00


NEW ENERGY SYSTEMS FORUM | TUESDAY 

20.02.2024 09:30 – 17:30 Hall 1 

EVOLVING A POWER TRADING DESK TO AUTOMATED 

TRADING: A JOURNEY FROM BASICS TO ADVANCED 

09:30 – 10:00 

Brady Technologies will explain the evolution of a trading 

desk from manual to advanced trading, to running fixedparameter 

rule-based algos with seamless scalability, to 

parameter-driven trading through machine learning. We 

will conclude the journey by presenting the Brady equivalent 

of the Sharpe Ratio for evaluating the effectiveness 

of algorithms in extracting alpha. 

DRIVING FUTURE ENERGY MARKETS 

10:00 – 13:00 

10:00 How National and European Legislation Will Shape 

the European Energy Markets 

11:00 How Eex Group Further Develops the Power, Gas 

and Hydrogen Markets Through New Products and 

Initiatives 

12:00 How Go Trading and Registry Services Provide 

Transparency and End-to-End Energy Traceability 

RENEWABLE ENERGIES IN VALUE CHAINS: 

EU TAXONOMY AND ESG AS DRIVERS 

15:30 – 17:00 

With the Corporate Sustainability Reporting Directive 

(CSRD) coming into effect in January 2023, the scope for 

non-financial reporting under the Taxonomy Regulation 

is expanding. This broadens the circle of reporting 

companies from around 500 to 15,000, requiring them 

to disclose comprehensive information about environmental, 

social, and governance aspects (ESG) in their 

annual reports. These details are becoming increasingly 

important for financiers and investors, who can offer 

better credit conditions with higher taxonomy conformity 

and capability of these reports. In the context 

of individual sustainability strategies of companies, 

renewable energies, in particular, play an essential 

part in achieving this conformity. In this panel, we aim 

to discuss how renewable energies fit into these value 

chains and how renewable power purchase agreements 

(Green PPAs) help meet the prescribed criteria of the EU 

Taxonomy, contributing to long-term corporate success. 

PARTNER 

GRID CONNECTION POINTS – BOTTLENECK OF THE 

ENERGY TRANSITION? 

14:00 – 15:30 

Grid connection points (NVP) are a key to the energy transition. 

Here it is decided whether produced electricity can 

actually be delivered to potential customers. This contains 

great potential for conflict since connecting new energy 

projects to the grid, both for renewable energies and for 

sector coupling, can present a significant bottleneck for 

the energy transition, given a rapidly increasing expansion 

of renewable energies. With a limited expansion 

of the networks and a greatly accelerated expansion of 

renewable energies, it is becoming increasingly important 

to also use the existing network infrastructure. 

PARTNER 

HOW CAN I BE SURE THAT MY GAS SOURCING WILL 

RESPECT FUTURE REGULATIONS? 

17:00 – 17:30 

The energy market is evolving faster than ever – 

particularly now with the latest EU regulations on 

gas production. How can you make sure that your gas 

sourcing is of the highest quality? How do you know if it 

comes from embargoed countries? How do you know its 

associated methane intensity? How do you know its CO 2 

emissions? Traceability is already key in gas markets. 

In response to growing demands from end consumers, 

shareholders, and legislators, we have gathered key 

stakeholders in the energy traceability chain. 





NEW ENERGY SYSTEMS FORUM | WEDNESDAY 


MUNICIPAL HEAT PLANNING - 

THE NEIGHBORHOOD IS THE SOLUTION 

10:00 – 11:00 

10:00 Municipal Heat Planning – Chaos or Chance? 

Frank Christian Hinrichs, CEO inno2grid GmbH and 

Chairman of the ODH-Board 

10:30 From Strategy to Implementation – Districts Are the Key 

Stefanie Jelinek, Head of Urban Infrastructure, 

EnBW AG 

PARTNER 

13:05 Presentation by DEHSt 

Jan Weiß, Head of Department "Basic Economic Issues 

of Emissions Trading, Auctioning, Evaluations 

13:15 Presentation by ICIS (EU ETS 2) 

Patricia Merschel, Quantitative Analyst - EU Carbon & 

Power Markets 

13:25 Presentation by FutureCamp 

tba 

13:35 Closing discussion with the audience 

PARTNER 

STONGER AND FASTER: HOW UTILITIES GROW 

BY TRANSFORMING SUPPLY GRIDS 

11:00 – 12:00 

Whether it is the expansion of district heating, the 

electricity grid, the deconstruction of the gas grid or 

the expansion of broadband networks – the transformation 

of our infrastructure system is the strategic task of 

the future. 

CCS/CCU: A COMPONENT FOR A CLIMATE-POSITIVE 

ENERGY GENERATION? 

12:00 – 13:00 

12:00 CCU and CCS Facing New Opportunities? Current Legal 

Framework and Current Opportunities 

Dr. Michael Neupert, Attorney at Law, Kümmerlein 

Attorneys at Law & Notaries Public 

12:30 Biomethane With Ccs in Practice: This Is How Climatepositive 

Energy Production Is Possible Today 

Zoltan Elek, CEO, Landwärme GmbH 

EMISSIONS TRADING IN ALL-ROUND VIEW: WHERE 

DO WE STAND, WHERE IS THE JOURNEY HEADING? 

13:00 – 14:00 

13:00 Words of welcome 

Dr. Jürgen Landgrebe, Head of Department "Climate 

Protection, Energy, German Emissions Trading Authority 

(DEHSt)" at the German Environmental Agency 

URBAN ENERGY TRANSITION: AI AS A TRAILBLAZER 

FOR SUSTAINABLE URBAN DEVELOPMENT 

15:00 – 16:00 

15:00 AI, Technology and Innovation for Smart Cities 

tba 

15:20 Buildings of the Future: Automation, Energy 

Efficiency and Sustainable Planning 

tba 

THE 600 BILLION EURO QUESTION: HOW CAN THE 

ENERGY INDUSTRY TRANSFORMATION BE FINANCED? 

16:00 – 17:00 

16:00 The 600 Billion Euro Question: How Can the Transformation 

of the Energy Industry Be Financed? 

Ingbert Liebing, Managing Director, Verband kommunaler 

Unternehmen e. V. (VKU) 

Andreas Meyer, Head of Taxes, Finance and Public 

Baths, Verband kommunaler Unternehmen e. V. (VKU) 

Tim Junghans, Head of Corporate Clients Energy Industry, 

NORD/LB, Norddeutsche Landesbank Girozentrale 

Apostolos Tsalastras, First Alderman and City Treasurer of 

the City of Oberhausen/Chairman of the Finance Committee 

of the Association of Cities of North Rhine-Westphalia 

Andrea Vogt, Managing Director, Stadtwerke Troisdorf GmbH 

PARTNER 





NEW ENERGY SYSTEMS FORUM | THURSDAY 


CEO MEETS STUDENT 

10:00 – 11:00 


As part of the Career Day, students discuss with top 

managers of the industry. In this slot, experience 

different perspectives on the energy transition. 

Host: 

Melanie Peschel, CEO, Tracemaker Strategie- und 

Kommunikationsberatung 

Panelists: 

Dr. Gerhard Holtmeier, CEO, DEW21 - Dortmunder 


Maria Nothelle, student in energy and water management, 

Hochschule Ruhr West 

HOW TO MARKET FLEXIBILITY? 

THE POWER OF BATTERY STORAGE 

11:00 – 12:00 

11:00 The International Flexibility Market - What Would 

the Ideal Market Look Like to BESS Assets? 

Euan Killengray, Commercial Analyst, KrakenFlex 

13:30 How to Unlock the Potential of 24/7 Renewable 

Power With Long Duration Energy Storage (LDES)? 

Jan Andersson, Director, Global Market Development, 

Sumitomo 

E-MOBILITY: NEW PATHS FOR INFRASTRUCTURE 

AND PRICING 

14:00 – 15:00 

14:00 Why Standardized Open Source Software Can Change 

EV-Charging for the Better 

Dr. Marco Möller, CEO, PIONIX 

14:30 Unlocking Grid Potential: The Power of 

Storage-as-a-Transmission Asset (SATA) 

Dr. Hans Henning Thies, Abteilungsleitung Geschäftsfeldentwicklung, 

GP JOULE Connect GmbH 

11:30 Unlocking Grid Potential: The Power of 

Storage-as-a-Transmission Asset (SATA) 

Admir Duracak, Senior Sales Manager BESS, 

Fluence Energy 

STORAGE IN THE ENERGY SYSTEM: 

HOW TO ACHIEVE COMPREHENSIVE INTEGRATION 

12:00 – 14:00 

12:00 Requirements for a European and German Legal 

Framework for Storage Solutions 

Michael Hill, Partner, ensight PartG mbB 

12:30 Storage Can Do More Than Peak Load Capping. 

How Industrial Companies Can Use Battery Storage 

to Significantly Reduce Electricity Costs and Benefit 

From Multi-Market Optimization 

Julian Brucker, Business Development - Product 

Manager Battery Storage, Energy2market GmbH 

13:00 Streamlining Energy Storage Onboarding and 

Operations With AI-Powered Analytics Software 

Dr. Markus Mühlbauer, Technical Solution Engineer, 

TWAICE Battery Analytics Software 

GET YOUR 

FAIR TICKET! 





CHANGE FORUM | TUESDAY 


IT-SECURITY: SPOTTING AND PREVENTING CYBER 

ATTACKS ON CRITICAL INFRASTRUCTURES (KRITIS) 

10:00 – 11:30 

10:00 Energy Sector in the Crosshairs: The Growing Threat 

of Digital Attacks & Effective Protection Measures 

Lisa Fröhlich, Company Spokeswoman, Link11 

10:30 Attack Detection Systems: 

I Know What You Set Up Last Summer 

Arnold Krille, Strategic Sales Manager, genua GmbH 

11:00 Lessons From the War in Ukraine and the Baltic 

Cyberspace: How Can IT Architecture Help Strengthen 

the Defenses? 

Akos Fuzi, CEO, Navitasoft Zrt. 

SMART GRIDS FOR THE ENERGY TRANSITION: 

THE KEY TO A CLIMATE NEUTRAL GRID IS 

DIGITALIZATION 

15:30 – 17:00 

Only with the help of digital, innovative solutions will 

the power grid be fit for the challenges of the future. 

Smart metering systems make this possible: they 

create more transparency in energy consumption and 

generation. These and other topics will be presented. 

PARTNER 

TOGETHER FOR A NEW ENERGY SYSTEM: 

STARTUPS & CORPORATES SHAPING THE ENERGY 

TRANSITION IN A COLLABORATIVE EFFORT 

11:30 – 13:30 

In this session, you will meet emerging startups who will 

explain how their innovations support decarbonization 

ambitions and explore what defines a successful collaboration 

between young and established companies. 

I / O ETF: EFFICIENT & EFFECTIVE STARTUP 

COLLABORATION 

13:30 – 15:30 

The I/O Energy Tech Forum (ETF) is taking place for 

the second time at E-world: CIOs, CTOs and developers 

from companies and startups will discuss the 

"technical implementation of the energy transition". 

Look forward to two exciting panels! 

GET YOUR 

FAIR TICKET! 





CHANGE FORUM | WEDNESDAY 


INTERNATIONAL NET-ZERO PATHWAYS IN 

A TURBULENT GLOBAL CONTEXT 

10:00 – 12:00 

Join us for an inspiring session where we explore 

questions such as "What are the global trends in 

energy transition?" together with representatives 

from innovative startups, Young Energy Professionals 

and experts from our (inter-)national World Energy 

Council network. 

PARTNER 

MUNICIPAL HEAT PLANNING AS A TASK FOR 

CITIES AND LOCAL ENERGY SUPPLIERS 

12:00 – 13:00 

Energy suppliers are facing a huge transformation with 

a view to phasing out or converting the gas network, 

expanding electricity grids and (expanding) district 

heating networks. The management of the challenges 

will be explained using practical examples and the 

simergy heat application tool. 

THE FUTURE OF LOCAL ENERGY SUPPLY 

13:00 – 14:00 

In the session, we will learn where the journey of 

local energy supply is going, what new options 

and requirements the legal framework will offer in 

the future and what we can learn from progressive 

projects from Denmark. 

DECIPHERING ENERGY TRANSITION & 

CELEBRATING ENERGY50 LEADERS 

14:00 – 15:30 

Join Chartis Research at E-world 2024 as we delve 

deep into the shifting sands of energy transition. From 

the evolution of power models to the intricacies of 

the energy markets for heavy industries, our expert 

speakers will provide invaluable insights based on 

rigorous research. 

CSRD: MAKING SUSTAINABILITY TRANSPARENT - 

TECHNIQUES, SOLUTIONS AND ADVANTAGES 

15:30 – 17:00 

15:30 Guarantees of Origin - Perspectives from 

10 Years of Enforcement and Research 

Martin Berelson, Specialist area "Guarantee of origin 

register for electricity from renewable energies", 

Umweltbundesamt 

16:00 Why CSRD Cannot Be Fulfilled by Marketing 

Goldy Raimann, Senior Sustainability Manager, ASEW Gbr 

16:30 Commonalities, Differences, Approaches to Solutions 

in the Implementation of CSRD in the Energy 

and Airline Industry 

Moritz Röder, Business Manager Sustainability, Lufthansa 

Industry Solutions AS GmbH 

PARTNER 





CHANGE FORUM | THURSDAY 


PODCAST STAGE 

10:30 – 15:00 

The energy industry has become increasingly relevant 

in recent years. The energy crisis has become part of 

everyday life, and with it many terms that need to 

be clarified more precisely and subjected to expert 

analysis. With a clear view of the world of energy news, 

the exclusive podcast stage at E-world 2024 offers you 

for the first time the opportunity to experience expert 

opinions on energy live. 

10:30 enPower – Germany on the Way 

to Climate Neutrality 2045 

Julius Wesche, Energy Transition Researcher at NTNU, 

Co-Host enPower Podcast 

Markus Fritz, Research Associate at Fraunhofer Institute 

for Systems and Innovation Research ISI, Co-Host 

enPower Podcast 

12:00 Irgendwas mit Energie – Live@E-world 

Christian Seelos, Editor-in-Chief energate gmbh, 

Co-Host "Irgendwas mit Energie" 

Karsten Wiedemann, Editorial Director energate gmbh, 

Co-Host "Irgendwas mit Energie" 

PARTNER 

13:00 YEP - Young Energy Podcast 

Marlen Sunnyi Bohne, Project Manager at the 

OFFSHORE-WINDENERGIE Foundation, Host Young 

Energy Podcast 

PARTNER 

PARTNER 

11:30 “Entschieden Nachhaltig. The DKB-Podcast For a 

More Sustainable Economy” live at E-world 

Florian Dietsche, DKB-Sustainability Expert, DKB Deutsche 

Kreditbank AG, Co-Host Entschieden Nachhaltig 

Carolin Achilles, PR & Communications Manager, DKB 

Deutsche Kreditbank AG, Co-Host Entschieden Nachhaltig 

Guest: Mathias Onischka, Head of Sustainability, MVV 

Energie 

14:00 Redispatch 

Serafin von Roon, Managing Director at FfE, Co-Host 

Redispatch 

Philipp Hench, Scientist and consultant in the energy 

transition, Co-Host Redispatch 

Guest: Dr. Frank-Detlef Drake, Lecturer at the RWTH 

Aachen University 

PARTNER 

PARTNER 

GET YOUR 

FAIR TICKET! 





FUTURE FORUM | TUESDAY 


ALL ELECTRIC SOCIETY 

10:00 – 13:00 

10:00 Discussion "All Electric Society" 

Alexander Nollau, Head of Department Energy, DKE 

Jörg Seiffert, Codes & Standards Manager, Uniper 

Jörg Schmidtke, Director Business Development, 

VIVAVIS GmbH 

11:00 Support for the Market Pamp-Up of Hydrogen Technologies 

with the Help of a Standardization Roadmap 

Dr. Florian Lessing, Expert Hydrogen Technologies, VDE 

11:30 Hybrid Battery Storage Solutions - InterSTORE 

Prof. Antonello Monti, Institute for Automation of 

Complex Power Systems, RWTH Aachen and Fraunhofer 

Center for Digital Energy 

12:00 Shaping Tomorrow's Grid: Digital Solutions for 

Decentralized Redispatch 

Prof. Dr. Jens Strüker, Deputy Scientific Director Core 

Competence Center Finance & Information Management 

and Department of Information Systems of 

Fraunhofer FIT 

12:30 Grid Performance - The Networks 

Frank Borchardt, Digitalisierung und Metering, Forum 

Netztechnik/Netzbetrieb im VDE (FNN) 

PARTNER 

EUROPEAN ENERGY SUPPLY - 

CLEAN, AFFORDABLE AND SAFE? 

14:00 – 15:00 

Host: Dr. Roman Dudenhausen, CEO, con|energy ag 

Panelists: 

Paddy Padmanathan, Vice Chair, Xlinks 

Andreas Schell, CEO, EnBW 

Laurent Vivier, Senior Vice President Trading Power, 

TotalEnergies 

Mechthild Wörsdörfer, Deputy Director-General - 

Directorate-General Energy, EU Commission 

REAL ESTATE INDUSTRY AS A PROSUMER AND 

FLEXIBLE CONSUMER IN THE ELECTRICITY MARKET 

15:00 – 16:00 

The energy industry and the real estate sector are 

increasingly converging via their decarbonization 

paths. While energy used to be a pure commodity for 

the real estate sector, it is clear via the expansion of 

photovoltaics on residential and commercial real estate 

spaces, the demand for EV charging, and the electrification 

of heating systems that the real estate industry is a 

prosumer and - unlike other customers - can contribute 

more to load management via the cubic footprint of its 

buildings and smart building technology. 

PARTNER 

360° ELECTRICITY SECURITY CONCEPT 

13:00 – 14:00 

The electricity industry is undergoing significant 

transformations driven by digitalization, decarbonization, 

electrification and the emergence of multiple 

players. This changing landscape brings increased 

complexity and new challenges, including cyber 

threats, digital vulnerabilities, electrical and physical 

risks, along with ongoing extreme weather conditions. 

As the demand for secure and reliable electricity 

grows, addressing these challenges is imperative. The 

360° Electricity Security Concept is a comprehensive 

strategy that encompasses all aspects of electricity 

security: digital, physical, and electrical. 

CATALYSING COOPERATION: GERMANY AND THE 

NETHERLANDS IN THE GLOBAL HYDROGEN ECONOMY 

16:00 – 17:00 

Molecules will play a vital role in the energy mix to 

achieve global climate goals. We are now in the initial 

phase of the ramp-up of a hydrogen economy. Crucial 

aspects of the outstanding market design framework 

and standardization issues are being set. While this is 

happening, first movers are already working intensively 

on their hydrogen projects. But how do we get it all 

together and build up an international market? 

PARTNER 





FUTURE FORUM | WEDNESDAY 


SUSTAINABLE SWEDEN: EXPLORING GREEN INNO- 

VATION AND INDUSTRY ADVANCEMENTS 

10:00 – 11:30 

Explore Sweden's and especially the industrial sector's 

transition towards energy and climate sustainability. 

The industrial sector plays a pivotal role in shaping a 

sustainable future. Discover how industries can significantly 

reduce greenhouse gas emissions and optimize 

resource utilization. This transformation is not just necessary; 

it presents an opportunity for Sweden to lead the 

way towards a prosperous and sustainable future for all. 

Gain valuable insights into cutting-edge Swedish solutions 

and their impact on this transition. Hear from top 

Swedish cleantech innovators and institutions, enhancing 

your understanding of their visionary technologies. 

Välkommen at the Swedish Future Forum 2024. 

PARTNER 

EUROPEAN PERSPECTIVES ON 

SMART METERING IN GERMANY 

11:30 – 13:00 

Smart meters are key enablers for accelerating the 

twin digital and green energy transition and empowering 

consumers. The session will look at what has 

been achieved in recent years and examine the main 

challenges that will need to be addressed to bring all 

benefits of smart metering to consumers and utilities 

and secure a strong smart metering sector in Europe. 

PARTNER 

BEHIND-THE-METER-FLEXIBILITY: 

BETWEEN POTENTIAL AND REALITY 

13:00 – 15:30 

13:00 Welcoming and Introduction 

13:10 Regulatory Requirements for the Expansion 

of Smart Meters 

14:10 Macroeconomic Potential and Microeconomic 

Business Realitites 

15:30 Get-Together 

PARTNER 

FROM THE SMART METER TO A SMART GRID: 

DATA IN GRID MANAGEMENT 

15:30 – 17:00 

The Act to Restart the Digitisation of the Energy Transition 

(GNDEW) marks a decisive step in the development 

of the energy infrastructure. With the significant 

increase in installed smart meters in 2023, a new 

chapter is beginning in the German energy system - 

creating potential for new business models. But it is 

clear that smart meters alone will not automatically 

make the grid intelligent. Implementing a true smart 

grid requires reliable networking, sophisticated data 

management and innovative applications to meet the 

challenges of the energy transition. Data plays a central 

role in this. It not only enables more precise recording 

of energy consumption on the consumer side, but also 

efficient control and optimisation of the power grid 

to create a sustainable energy system. How can data 

best be used? What new applications from startups are 

possible? How does the transition to the smart grid 

succeed? We look forward to exciting startup pitches 

and an in-depth exchange on these questions. 

PARTNER 





FUTURE FORUM | THURSDAY 


HANDS-ON PROFESSIONS IN THE ENERGY SECTOR: 

HOW TO MOTIVATE YOUNG TALENTS FOR THE 

ENERGY TRANSITION 

10:00 – 11:00 

Matthias Heidmeier, CDU, State Secretary, Ministry of 

Labor, Health and Social Affairs 

Leon Trippel, Initiator & Co-Lead, Ohne Hände keine 

Wende (OHKW) 

Christian Schweizer, Managing Director, Prototype.Club 

Kerstin Abraham, CEO, Stadtwerke Krefeld (Tbc) 

WHY THE ENERGY INDUSTRY? WHAT MAKES THE 

INDUSTRY ATTRACTIVE FOR YOUNG TALENTS? 

11:00 – 11:30 

As part of the Career Day, 3 guests will present in a panel 

discussion why it is worth entering the energy industry 

and what advantages the industry offers for young 

talents. Get exclusive practical insights and experience 

reports from the field of human resources. Afterwards 

there will be time for an exchange and your questions. 

SUSTAINABLE PERSPECTIVES FROM ICELAND 

11:30 – 13:00 

11:30 From Iceland to the World: 

Sustainable Solutions for Global Impact 

This forum spotlights Iceland's pioneering role in green 

energy solutions, presenting success stories and scalable 

solutions. Iceland's exceptional renewable energy 

history, exemplified by a 100% green transmission grid, 

serves as a model for global sustainability efforts. 


13:00 – 14:00 




different ideas how to (re)gain acceptance for the 

energy transition. 

Host: 



Meet the Panelists: 

Stefan-Jörg Göbel, Geschäftsführer, Statkraft 

Germany GmbH 

KNOWLEDGE IS POWER - ATTRACTING TALENT 

AND RETAINING KNOWLEDGE IN COMPANIES 

14:00 – 15:00 

14:00 Attracting and Retaining Talent in the Long Term 

Frank Endreß, Seminar Leader, PALLAS-Seminare 

14:30 The Underestimated Role of Structured Offboarding 

in the Energy Industry: Potentials and Solutions for 

Securing Knowledge and Processes 

Yvonne Wilke, Founder and Consultant, Produkte- 

Prozesse-Wilke 

12:15 Empowering the Future: 

How the Nordics are Paving the Way Towards a Just 

and Sustainable Energy Transition 

This forum delves into the enduring impact of increased 

female participation in the energy sector, the connection 

between diverse leadership and energy sector 

innovation, and the influence of women in leadership 

roles on corporate culture, decision-making, and overall 

business performance. 

PARTNER 

GET YOUR 

FAIR TICKET! 





HYDROGEN SOLUTIONS FORUM | TUESDAY 


ACCELERATING THE RAMP-UP OF THE HYDROGEN 

ECONOMY: WHERE DO WE STAND? 

10:00 – 11:00 

Implementing the energy transition is a complex challenge. 

A key success factor is undoubtedly how quickly it 

will be possible to integrate climate-neutral new gases 

into the energy system and use them for industrial, electricity 

and heat supply. Where do we stand in terms of the 

availability of hydrogen and the conversion of the current 

gas network, and how will the legal framework in Germany 

be designed to accelerate this transformation task? 

PARTNER 

RESET IN THE HEATING MARKET - HOW IS THE 

CHP INDUSTRY POSITIONING ITSELF? 

11:00 – 12:30 

11:00 Building Energy Act for Buildings (GEG), Federal Subsidy 

for Efficient Buildings (BEG) and Heat Planning Act (WPG): 

In order to achieve climate neutrality in 2045, the framework 

conditions for the heating market will be fundamentally 

changed. A paradigm shift that has caused great 

uncertainty both on the customer side and among market 

participants. How is the CHP sector dealing with this? 

What innovative solutions are already in the pipeline? 

PARTNER 

FROM STRATEGY TO MARKET: 

DESIGNING THE HYDROGEN MARKET 

12:30 – 13:30 

12:30 The Roadmap to an International Market: 

Unifying Diverse Global Hydrogen Strategies 

Michał Żuk, Hydrogen Analyst, LSEG 

13:00 First Findings From the HyStorage Project and Future 

Market Design for Natural Gas and Hydrogen Storage 

Michael Schmöltzer, Head of Business Support & 

Office Austria, Uniper Energy Storage GmbH 

Christian Kosack 

AMMONIA: INNOVATION FOR 

HYDROGEN TRANSPORT 

13:30 – 14:30 

13:30 Green Ammonia in the Hydrogen Economy: 

Opening Doors for Global Trade 

Wiebke Permin, Lead Market Developer Power-to-X, 

Topsoe Germany GmbH 

14:00 Shaping the Low Carbon Ammonia Market and 

Enabling the Integrated NH 3 

Value Chain 

Saravanan Manivel, Director Low Carbon Fuels, ENGIE 

Global Energy Management & Sales 

HOW TO DECARBONIZE THE INDUSTRY? 

BETWEEN ELECTRIFICATION AND HYDROGEN 

14:30 – 16:00 

14:30 Decarbonizing Industry With Green Hydrogen: 

Is It Feasible Until 2030? 

Dr. Moreno de Respinis, Business Developer - 

Hydrogen and Alternative Fuels lead NL, Arcadis 

15:00 Heat Storage for Industry Made Easy: Practical 

Knowledge on Technology, Implementation and 

Commercial Projects 

tba, Energynest 

15:30 Hydrogen Systems – Placing on the Market and 

Operation 

tba, TÜV Rheinland Service GmbH 

HOW DOES THE HYDROGEN RAMP-UP SUCCEED 

FROM A PLANT ENGINEERING PERSPECTIVE? 

16:00 – 17:00 

11:00 VDMA Power Systems is the association for power plant 

construction. It represents the interests of manufacturers 

and suppliers of power and heat generation 

systems in Germany and abroad. These include wind 

energy, photovoltaic and hydropower plants, engines 

and thermal power plants as well as storage and sector 

coupling technologies. 

PARTNER 





HYDROGEN SOLUTIONS FORUM | WEDNESDAY 


GREEN HYDROGEN – BUT WHERE FROM? 

PERSPECTIVES ON LOCAL CAPACITY BUILDING 

AND IMPORTS 

10:00 – 12:00 

Host: Dr. Håvard Nymoen, Tagueri AG 

Keynotes & Panel with: 

Hanno Balzer, Head of Energy Management, HH2E 

Jörg Selbach-Röntgen, CEO, MET Germany GmbH 

Philipp Kroepels, Director New Energy, Mabanaft 

Dr. Tobias Bischof-Niemz, Bereichsleiter Neue Energielösungen, 

enertrag SE (tbc) 

Jorgo Chatzimarkakis, CEO, Hydrogen Europe (tbc) 

TRANSHYDE - INNOVATIONS TOWARDS AN 

EFFICIENT GREEN HYDROGEN STORAGE AND 

TRANSPORT INFRASTRUCTURE 

12:00 – 13:00 

Hydrogen - A Challenge for Determining the Gas Quality 

Dr. Achim Zajc, General Manager, Meter-Q Solutions GmbH 

Intelligent Pigging for H 2 

pipelines 

Michael Tewes, Head of Business Line Advanced Pipeline 

Diagnostics, Rosen Germany GmbH 

Challenges in Testing Metalllic Materials in 

Hydrogen Atmosphere 

Dr. Oded Sobol, Senior Project Manager Component 

Safety, Bundesanstalt für Materialforschung und 

-prüfung (BAM) 

Design of Lightweight High Pressure Hydrogen 

Storage Tanks 

Prof. Dr.-Ing. Holger Seidlitz, Division Director of Polymeric 

Materials and Composites PYCO | Department of 

Polymer-Based Lightweight Construction at BTU Cottbus 

- Senftenberg, Brandenburg University of Technology 

Cottbus - Senftenberg and Fraunhofer Institute for 

Applied Polymer Research IAP 

The Use of LOHC Technology Within the 

TransHyDE Project Helgoland 

Siying Huang, Senior Business Development Manager, 

Hydrogenious LOHC Technologies GmbH 

HYDROGEN MARKETS: DIGITALIZATION, 

BUSINESS MODELLS AND DEVELOPMENT 

13:00 – 14:30 

13:00 PANEL: Accelerating the Market Take-Off of the 

Hydrogen Economy with Digitalized Processes 

Moderation: Frank Preißler, Senior Account 

Manager, adesso SE 

14:00 What Business Models Does Hydrogen Offer? 

Market Development and Application Examples 

in the Different Sectors. 

Johannes Kuhn, Team Leader Sector Coupling and H2 

Infrastructure, EMCEL GmbH 

STANDING THE HEAT: DECARBONISING GERMAN 

ENERGY INTENSIVE BUSINESSES USING HYDRO- 

GEN SOLUTIONS 

14:30 – 15:30 

Amidst stricter climate targets and soaring fossil 

fuel prices, global energy-intensive industries seek 

to decarbonize. Two main options emerge: converting 

technology to climate-neutral fuel (e.g., green 

hydrogen) or adopting direct electric processes with 

green electricity. What specific possibilities and innovations 

exist for hydrogen application? 

UK – GERMAN HYDROGEN COOPERATION – 

THE ROLE OF TRADE, INVESTMENT AND INDUST- 

RIAL COLLABORATION 

15:30 – 17:00 

In September 2023, the UK and Germany signed a 

pivotal hydrogen partnership to advance the global 

industry and achieve their 2050 net-zero goals. 

Emphasizing trade, investment, and industrial collaboration 

for a reliable energy supply, government 

representatives will discuss objectives, progress, and 

steps to boost the hydrogen economy. 

PARTNER 

PARTNER 





HYDROGEN SOLUTIONS FORUM | THURSDAY 


MARKET DESIGN: HOW TO SHAPE THE FUTURE 

GLOBAL H 2 

MARKET? 

10:00 – 11:30 

10:00 Are Low-Cost Hydrogen Imports From North Africa 

Realistic? 

N.N., EE ENERGY ENGINEERS GmbH 

11:00 Creating value from the IRA: Investment Opportunities 

and Challenges for Hydrogen and Low-Carbon 

Fuels in the US. 

Ishrat Ahmed, CRA International Inc 

HYDROGEN PRODUCTION AND LEGAL 

FRAMEWORK CONDITIONS 

13:30 – 14:30 

13:30 Modular Zero-Emission Solution and Green 

Hydrogen Production in Cuxhaven 

Robin Kleinschmidt, Project Manager, ingenion 

14:30 Where are the FIDs - Hydrogen Frameworks and 

Developmental Challenges 

John Barry, Vice President Development and Technology 

Hydrogen, Statkraft 


11:30 – 12:30 

Financing and Affordability of the Energy Transition - 

How to Ensure the Acceptance of Society as a Whole? 



different perspectives on the financing of renewable 

power plant, grids, storage etc. 

Host: 




Marten Bunnemann, CEO & CFO, Avacon AG 

Eva Rath, Master Student of Public Policy, Hertie 

School of Governance 


14:30 – 15:00 

Will the Market Sort It Out? Electricity Market 

Design Between Regulation and Free Competition 


managers of the industry. In this slot, experience different 

perspectives on the future energy market design. 

Host: 

Silvana Tiedemann, PhD candidate, Centre for Sustainability 

at the Hertie School of Business 


Sven Becker, CEO, Trianel GmbH 

Benjamin Basara, dual student, business administration 

with a focus on energy management, Universität 

Weserbergland 

HYDROGEN MOBILITY: 

REQUIREMENTS FOR COMPETITIVENESS 

12:30 – 13:30 

12:30 HyPerformer Rhine-Ruhr – Boost for H 2 

Mobility 

Jörn Kleinelümern, HUB, Business Metropole Ruhr 

13:00 Green Hydrogen in Transport – How GHG Quota 

Trading Makes gH2 Competitive 

David Pflegler, Co - Gründer & Geschäftsführer 

GreenTrax, fairnergy & nectar 

GET YOUR 

FAIR TICKET! 





CAREER DAY | THURSDAY 

22.02.2024 10:00 – 15:00 All Expert Forums 

NEW ENERGY SYSTEMS FORUM | HALL 1 


10:00 – 11:00 


Host: 



Panelists: 

Dr. Gerhard Holtmeier, CEO, DEW21 - Dortmunder 


Maria Nothelle, student in energy and water management, 

Hochschule Ruhr West 

CHANGE FORUM | HALL 4 

PODCAST STAGE 

10:30 – 15:00 

The energy industry has become increasingly relevant in 

recent years. The energy crisis has become part of everyday 

life, and with it many terms that need to be clarified more 

precisely and subjected to expert analysis. With a clear 

view of the world of energy news, the exclusive podcast 

stage at E-world 2024 offers you for the first time the 

opportunity to experience expert opinions on energy live. 

FUTURE FORUM | HALL 5 

HANDS-ON PROFESSIONS IN THE ENERGY 

SECTOR: HOW TO MOTIVATE YOUNG TALENTS FOR 

THE ENERGY TRANSITION 

10:00 – 11:00 

Matthias Heidmeier, CDU, State Secretary, Ministry of 

Labor, Health and Social Affairs 

Leon Trippel, Initiator & Co-Lead, Ohne Hände keine 

Wende (OHKW) 

Christian Schweizer, Managing Director, Prototype.Club 

Kerstin Abraham, CEO, Stadtwerke Krefeld (Tbc) 


13:00 – 14:00 


Host: 




Stefan-Jörg Göbel, Geschäftsführer, Statkraft 

Germany GmbH 


11:30 – 12:30 

Financing and Affordability of the Energy Transition - 

How to Ensure the Acceptance of Society as a Whole? 

Host: 




Marten Bunnemann, CEO & CFO, Avacon AG 

Eva Rath, Master Student of Public Policy, Hertie 

School of Governance 


14:30 – 15:00 

Will the Market Sort It Out? Electricity Market 

Design Between Regulation and Free Competition 

Host: 

Silvana Tiedemann, PhD candidate, Centre for Sustainability 

at the Hertie School of Business 


Sven Becker, CEO, Trianel GmbH 

Benjamin Basara, dual student, business administration 

with a focus on energy management, Universität 

Weserbergland 

WHY THE ENERGY INDUSTRY? WHAT MAKES THE 

INDUSTRY ATTRACTIVE FOR YOUNG TALENTS? 

11:00 – 11:30 

As part of the Career Day, 3 guests will present in a panel 

discussion why it is worth entering the energy industry 

and what advantages the industry offers for young 

talents. Get exclusive practical insights and experience 

reports from the field of human resources. 

MORE 

INFORMATION! 




Impressum 

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