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Diversity and Inclusion_Are NI businesses taking more action than GB_

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<strong>Diversity</strong> <strong>and</strong><br />

<strong>Inclusion</strong> in the<br />

workplace<br />

<strong>Are</strong> <strong>NI</strong> <strong>businesses</strong> <strong>taking</strong> <strong>more</strong> <strong>action</strong> <strong>than</strong><br />

<strong>GB</strong>?<br />

savanta.com<br />

Make Be tte r D e cisions<br />

1


<strong>Are</strong> <strong>NI</strong> <strong>businesses</strong> <strong>taking</strong> <strong>more</strong> <strong>action</strong> <strong>than</strong> <strong>GB</strong>?<br />

<strong>Are</strong> <strong>NI</strong> <strong>businesses</strong> <strong>taking</strong><br />

<strong>action</strong>s to guarantee<br />

<strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong>?<br />

Savanta recently asked <strong>businesses</strong> in Northern<br />

Irel<strong>and</strong> whether they had taken any specific <strong>action</strong>s<br />

on <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong> in the workplace.<br />

The same research had been carried out with <strong>GB</strong><br />

business <strong>and</strong> Savanta was keen to underst<strong>and</strong> any<br />

differences between them.<br />

Savanta has used one of its surveys to better underst<strong>and</strong> if <strong>NI</strong> <strong>businesses</strong> have<br />

taken <strong>more</strong> <strong>action</strong> to guarantee <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong>s <strong>than</strong> <strong>GB</strong> <strong>businesses</strong><br />

savanta.com<br />

MarketVue Business Banking from Savanta: A continuous survey of 15,000<br />

financial decision makers in UK <strong>businesses</strong> <strong>and</strong> over 10 years of historical data<br />

2


<strong>Are</strong> <strong>NI</strong> <strong>businesses</strong> <strong>taking</strong> <strong>more</strong> <strong>action</strong> <strong>than</strong> <strong>GB</strong>?<br />

We asked <strong>NI</strong> <strong>businesses</strong> if they had:<br />

- Developed a formal <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong> policy<br />

- Conducted <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong> training for all<br />

staff<br />

30%<br />

Almost one-third of <strong>NI</strong> <strong>businesses</strong> confirmed they<br />

had <strong>action</strong>ed some form of <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong><br />

measure.<br />

savanta.com<br />

3


<strong>Are</strong> <strong>NI</strong> <strong>businesses</strong> <strong>taking</strong> <strong>more</strong> <strong>action</strong> <strong>than</strong> <strong>GB</strong>?<br />

Action undertaken to tackle<br />

<strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong><br />

within the workplace is low<br />

Almost a third of <strong>businesses</strong> in both <strong>NI</strong> <strong>and</strong> <strong>GB</strong> say they have<br />

undertaken <strong>action</strong> to guarantee diversity <strong>and</strong> inclusion in the<br />

workplace, but that does leave over two-thirds who have taken<br />

no <strong>action</strong> at all.<br />

Northern Irel<strong>and</strong> <strong>businesses</strong> are most likely to have developed a<br />

formal <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong> policy (22%) as we saw for <strong>GB</strong><br />

<strong>businesses</strong> (24%), just at a lower level. Less <strong>than</strong> 1 in 5 (18%) of<br />

<strong>NI</strong> <strong>businesses</strong> have Conducted <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong> training<br />

for all staff compared to 22% for <strong>GB</strong>.<br />

Actions taken to guarantee diversity within the business<br />

30% 32%<br />

Conducted <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong><br />

training for all staff<br />

Developed a formal <strong>Diversity</strong> <strong>and</strong><br />

<strong>Inclusion</strong> policy<br />

18<br />

22<br />

22<br />

24<br />

<strong>NI</strong><br />

<strong>GB</strong><br />

N I<br />

<strong>GB</strong><br />

0 5 10 15 20 25 30<br />

savanta.com<br />

MVBB: Q3 2023 (SU EST £0-1bn <strong>GB</strong> <strong>and</strong> <strong>NI</strong>). Base: All excluding DK<br />

MVBB: Q3 2023 (SU EST £0-1bn <strong>GB</strong> <strong>and</strong> <strong>NI</strong>). Base: All excluding DK<br />

4


<strong>Are</strong> <strong>NI</strong> <strong>businesses</strong> <strong>taking</strong> <strong>more</strong> <strong>action</strong> <strong>than</strong> <strong>GB</strong>?<br />

Business profiles have an<br />

impact on D&I <strong>action</strong> in<br />

Northern Irel<strong>and</strong><br />

Proportion of <strong>businesses</strong> that have taken D&I <strong>action</strong><br />

34% 35%<br />

22%<br />

19%<br />

<strong>NI</strong><br />

<strong>GB</strong><br />

Female <strong>and</strong> mixed gender business owners (35%) <strong>and</strong><br />

those aged up to 44yrs (45%) have taken greater <strong>action</strong><br />

over D&I policies <strong>and</strong> staff training.<br />

Limited companies<br />

Self-employed/sole trader<br />

A third of limited companies in <strong>NI</strong> (34%) have taken <strong>action</strong><br />

to guarantee diversity <strong>and</strong> inclusion in the workplace<br />

whereas <strong>action</strong> amongst self-employed/sole trader<br />

<strong>businesses</strong> is much lower (22%). This is aligned with what<br />

we saw for <strong>businesses</strong> in <strong>GB</strong>.<br />

35 % 45 %<br />

Owners aged<br />

35 % 45 %<br />

up to 44yrs<br />

Owners aged<br />

Female / Mixed<br />

Gender ownership<br />

Female /<br />

Roughly equal<br />

ownership<br />

up to 44yrs<br />

savanta.com<br />

MVBB: Q3 2023 (SU EST £0-1bn <strong>GB</strong> <strong>and</strong> <strong>NI</strong>). Base: All excluding DK<br />

MVBB: Q3 2023 (SU EST £0-1bn <strong>GB</strong> <strong>and</strong> <strong>NI</strong>). Base: All excluding DK<br />

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In summary<br />

Although the number of <strong>action</strong>s undertaken to develop<br />

formal <strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong> policies <strong>and</strong> conduct<br />

training for all staff within <strong>businesses</strong> in Northern Irel<strong>and</strong><br />

is quite low, there are positive signs of uptake.<br />

Female or mixed gender ownership <strong>businesses</strong>, younger<br />

profile <strong>businesses</strong> <strong>and</strong> those of limited status appear<br />

<strong>more</strong> likely to have taken <strong>action</strong>s on the matter.<br />

More effort <strong>and</strong> involvement are required to drive these<br />

important <strong>action</strong>s forward <strong>and</strong> to reach other business<br />

types in Northern Irel<strong>and</strong>.<br />

savanta.com<br />

6


<strong>Diversity</strong> <strong>and</strong> <strong>Inclusion</strong>, how well are <strong>businesses</strong> progressing?<br />

Savanta’s MarketVue<br />

Business Banking<br />

Based on a continuous survey of 15,000 financial decision<br />

makers in UK <strong>businesses</strong> <strong>and</strong> 10 years of historical data,<br />

MarketVue Business Banking is a highly reliable <strong>and</strong> detailed<br />

monitor of how banks are perceived by business customers.<br />

It is designed as a complete market overview covering market<br />

share, trends, br<strong>and</strong> health <strong>and</strong> customer experience to inform<br />

business strategy <strong>and</strong> provide tactical feedback for <strong>action</strong><br />

planning. Interviewing is conducted continuously among a UK<br />

representative sample from start-ups, SMEs up to major<br />

corporates throughout the year <strong>and</strong> data/insight is delivered to<br />

clients on a quarterly basis.<br />

Savanta is a fast-growing data, market research <strong>and</strong> advisory<br />

company. With five global offices <strong>and</strong> 500+ staff, we inform <strong>and</strong><br />

inspire our clients through powerful data, empowering<br />

technology <strong>and</strong> high-impact consulting. All designed to help our<br />

clients make better decisions <strong>and</strong> achieve faster progress.<br />

Savanta offers clients a full range of intelligence services,<br />

including:<br />

Data collection <strong>and</strong> analysis – access to consumer, business,<br />

wealth & youth respondents globally through a proprietary<br />

technology platform<br />

Research <strong>and</strong> Insight – tailored solutions built using specialists<br />

from Savanta’s Industry <strong>and</strong> Methodology Practices<br />

Proprietary tech & products – instantly access digital<br />

intelligence about markets, br<strong>and</strong>s <strong>and</strong> customers. It’s our own<br />

technology. And it’s fast <strong>and</strong> flexible.<br />

savanta.com<br />

7


Team<br />

Stephen Palmer<br />

EVP, Financial Services<br />

Stephen has 25 years’ research experience across<br />

financial services <strong>and</strong> tech <strong>and</strong> leads the financial<br />

services team at Savanta. Prior to Savanta, Stephen was<br />

Head of Insight at Kantar Financial Services &<br />

Technology <strong>and</strong> responsible for delivering customer<br />

experience, br<strong>and</strong> <strong>and</strong> segmentation research. Stephen<br />

is a certified member of the MRS <strong>and</strong> has sat on the<br />

st<strong>and</strong>ards board.<br />

stephen.palmer@savanta.com<br />

Ben MacGregor<br />

Director, Client Services<br />

Rosaria Vitale<br />

Associate Director, Financial Services<br />

Rosaria has <strong>more</strong> <strong>than</strong> 9 years’ research experience.<br />

She has previously worked at Motif, now part of Savanta,<br />

<strong>and</strong> at the FRS (Financial Research Survey), building her<br />

experience <strong>and</strong> knowledge in continuous financial<br />

surveys. She joined the MarketVue Business Banking<br />

team in October 2023.<br />

rosaria.vitale@savanta.com<br />

Shweta Bharati<br />

Senior Executive, Financial Services<br />

Shweta joined Savanta with 8 years of experience<br />

working in Market Research across all industry sectors.<br />

She previously worked for Dynata’s India Operation;<br />

mainly specialising in quantitative projects. She has a<br />

BSc (Hons) degree from Patna University in<br />

Biotechnology <strong>and</strong> a Masters in Business Management<br />

from JRE College of Institutions.<br />

shweta.bharati@savanta.com<br />

savanta.com<br />

Ben has spent the last 25 years working in financial<br />

services, providing targeted support to some of the<br />

most recognisable global br<strong>and</strong>s across banking,<br />

insurance, payments, wealth, <strong>and</strong> investment banking.<br />

Recently that has included support across the ESG<br />

journey – from strategies to reach Net Zero to corporate<br />

reputation work. Ben moved to Savanta at the end of<br />

2021 to support the growth of the financial services<br />

business.<br />

ben.macgregor@savanta.com<br />

Philippa Whitham<br />

Senior Director, Financial Services<br />

Philippa has <strong>more</strong> <strong>than</strong> 20 years’ research experience<br />

gained agency side <strong>and</strong> has worked in the MarketVue<br />

Business Banking team since 2014. Philippa has<br />

considerable experience in managing large, complex<br />

continuous research programmes, with particular<br />

expertise in customer satisf<strong>action</strong>.<br />

philippa,whitham@savanta.com<br />

8


etter.decisions@savanta.com<br />

+44 (0) 20 7632 3434<br />

London<br />

60 Great Portl<strong>and</strong> Street<br />

London<br />

W1W 7RT<br />

UK<br />

New York<br />

666 Third Ave.<br />

7th Floor<br />

New York NY 10017<br />

USA<br />

Amsterdam<br />

Grote Bickersstraat 74-78<br />

1013 KS<br />

Amsterdam<br />

Netherl<strong>and</strong>s<br />

9

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