Credit Management January February 2024

CONTENTS
January & February 2024 issue
08 – HAPPY NEW YEAR
What does the credit community expect from the
year ahead?
12 – BEWARE THE RISE OF THE ZOMBIES
What happens to all the marginally profitable
companies when they are starved of cheap credit
that has been keeping them alive?
14 – WHERE NEXT FOR THE CONSUMER
As the lending industry looking ahead to the new
year, what trends to practice, technology and
regulation should you be aware of?
16 – DRIVEN TO SUCCEED
Sean Feast FCICM talks to Rob Thompson FCICM
about the courts, a pink moped, and the merits of
the Talbot Sunbeam Lotus.
20 – EUROPEAN UNION
How does the CICM interact with its
European peers?
22 – DON’T BLAME THE MONKEY
Just because you can use Artificial Intelligence,
doesn’t mean you should.
24 – SKILLS TEST
Finding the right talent with the appropriate skills
continues to be a challenge.
32 – A YEAR OF PROGRESS
Looking at the year ahead and the future of the
enforcement profession.
40 – THE CREDIT WHISPERER
A young, talented professional chose credit
management over accountancy and has never
looked back.
Malaysia
52 – REASONABLE MEASURES
The need to prevent acts of harassment at work,
changes to spent conviction disclosure, and a case
of roles in a redundancy process.
12
INSOLVENCY
What happens to all the marginally
profitable companies when they are
starved of cheap credit?
08
HAPPY NEW YEAR
Brave | Curious | Resilient / www.cicm.com / January & February 2024 / PAGE 4