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Credit Management January February 2024

The CICM magazine for consumer and commercial credit professionals

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INSIGHTS<br />

HAPPY<br />

NEW YEAR?<br />

What does the credit community<br />

expect from the year ahead?<br />

BY SEAN FEAST FCICM<br />

EVERY New Year starts with a sense of optimism<br />

and hope, even though 2023 ended with a<br />

mild sense of foreboding. So what can we<br />

expect over the next 12 months in the world<br />

of credit? Will we see a tightening of credit<br />

availability? A lengthening of payment terms?<br />

An increase in the number of business failures?<br />

And what about the economy in general and will certain sectors<br />

fair better than others?<br />

Oliver Collinge, an Insolvency Practitioner and Director of the<br />

Restructuring team within PKF GM sets the scene: “Corporate<br />

insolvencies ended the year at close to the record high they reached<br />

in the spring,” he says. “As with that earlier peak, though, the vast<br />

bulk of these are liquidations of smaller companies so the statistics<br />

are deceptive – redundancies (as reported by the ONS) remain at<br />

fairly low levels, suggesting these insolvency numbers aren’t having<br />

a significant macro-economic impact.<br />

“As regards next year the outlook is mixed. Some of the major<br />

pressures which businesses were facing this time last year<br />

have receded: inflation has fallen significantly - CPI halved<br />

from 9.2 percent in Dec 22 to 4.6 percent (in October 2023) -<br />

and supply chain pressures have eased markedly. “That said,<br />

interest rates are higher than a year ago and there is higher<br />

leverage in the economy than pre-pandemic as businesses<br />

continue to repay COVID-related debt: of total COVID<br />

borrowing (i.e. via Government backed schemes such as<br />

BBLS and CBILS) £31bn of the original £77bn lent remains<br />

outstanding (this excludes amounts written off due to fraud and<br />

insolvency).”<br />

Oliver believes the impact of these higher rates on consumer<br />

spending is also likely to become more pronounced in <strong>2024</strong> as<br />

more fixed rate mortgages have to be refinanced at these new,<br />

higher levels: “Throw in continuing geopolitical uncertainty,” he<br />

continues, “and elections on both sides of the Atlantic later in the<br />

year and it’s easy to be pessimistic about <strong>2024</strong>.”<br />

In terms of insolvency numbers, Oliver expects the volume to<br />

fall, but the make-up of those numbers to change: “Broadly I<br />

would expect a reduction in the headline insolvency numbers but<br />

possibly more ‘meaningful’ failures (i.e. failures of large businesses<br />

as opposed to large numbers of micro-company failures distorting<br />

the picture as we’ve seen this year) as the impact of higher mortgage<br />

rates on consumer spending continues to be a drag on growth<br />

and the increased cost of debt service continues to whittle away<br />

cash reserves.”<br />

Ant Persse FCICM, CEO of Optimum Finance, similarly believes<br />

there will be a number of high-profile failures to come: “When<br />

that happens there is often a ripple effect to smaller businesses<br />

who are part of the supply chain and they may be impacted by<br />

bad debts as a result,” he says.<br />

He concurs that the increase in base rates will impact those<br />

businesses looking to refinance: “Many will have taken term loans<br />

during the COVID pandemic which are set for renewal and these<br />

will be at a higher rate,” he explains. “Many are still seeing the<br />

impact on cashflow of having to repay their COVID loans and<br />

deferred HMRC payments, despite many being granted what<br />

might be considered a reasonable ‘Time to Pay’.”<br />

Andrew Birkwood FCICM, Founder and CEO of SME debt<br />

purchaser, Azzurro Associates, characterises last year as challenging:<br />

“In the end, however, the impact on expected performance was<br />

comparatively benign, albeit the economy and particularly the<br />

higher interest rate environment has impacted SMEs ability to<br />

refinance their way out of their premium cost credit. As a result,<br />

many SMEs are tending toward negotiating a restructure of their<br />

credit terms, leading to extensions and longer term repayment plans<br />

with their creditors – some of which are then being sold to firms<br />

such as Azzurro. From our perspective, the market is beginning<br />

to show signs of maturity as regular ‘flow’ debt sales become the<br />

norm, and price volatility has settled.”<br />

In terms of access to credit, Andrew says that SMEs have a<br />

substantial array of options to choose from today with regard<br />

to the right mix of credit in their business: “From term loans to<br />

business credit cards to embedded finance, the fintechs are leading<br />

the charge in innovating the challenge of providing fast access<br />

to credit for SMEs. This trend will continue this year, enabling<br />

businesses to manage their cash flow demands in a sophisticated<br />

manner.”<br />

Brave | Curious | Resilient / www.cicm.com / <strong>January</strong> & <strong>February</strong> <strong>2024</strong> / PAGE 8

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