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Credit Management April 2024 issue

The CICM magazine for consumer and commercial credit professionals

The CICM magazine for consumer and commercial credit professionals

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CAREERS<br />

THE ART OF<br />

EQUILIBRIUM<br />

Five ways to strike a positive work-life balance.<br />

BY NATASCHA WHITEHEAD<br />

THE question of how to achieve and maintain<br />

a good work-life balance is a difficult one,<br />

and the pressure to be successful in our<br />

credit careers can often overshadow the<br />

importance of switching off. In this month’s<br />

article, I weigh in on why work-life balance<br />

is so important and the ways you can strike a<br />

healthy balance between your personal and professional life.<br />

1. Shift your perspective<br />

Some people have a preconception that prioritising worklife<br />

balance means being less dedicated to your professional<br />

responsibilities, and that neglecting a work-life balance facilitates<br />

greater success in your job. However, I’d argue that the opposite<br />

is true. If you work incredibly long hours and don’t get enough<br />

rest or down time, you put yourself at greater risk of stress and<br />

burnout which is bound to have a negative impact on your ability<br />

to carry out your role efficiently.<br />

It’s important to acknowledge that you can be passionate about<br />

your job and still switch off in your own time without feeling guilty.<br />

Alter your mindset so you see achieving a work-life balance as an<br />

important way to improve productivity and engagement. Rather<br />

than seeing ‘work-life balance’ as a buzzword for wellbeing, we<br />

should take into account the vast benefits of dedicating time and<br />

energy to both our professional and personal lives.<br />

2. Master important skills<br />

Brushing up on certain soft skills is a sure way to help achieve<br />

a work-life balance. Firstly, time management is imperative for<br />

credit professionals to juggle their workload, as well as the ability<br />

to identify clear priorities and plan your day around this. Being<br />

organised means you’re less likely to feel overwhelmed and let<br />

work commitments take priority.<br />

Communication is another crucial core skill which can lay the<br />

foundation for a healthy work-life balance; understanding what<br />

is urgent, managing expectations and being clear about your<br />

capacity make it easier to differentiate between your professional<br />

and personal time.<br />

3. Strive for progress, not<br />

perfection<br />

Be mindful that having a positive work-life balance all the time<br />

is arguably unattainable and will vary depending on how much<br />

you have on your plate in your role and in your home life. To<br />

set yourself up for a permanently perfect work-life balance can<br />

result in unnecessary stress, as the demands of our careers and<br />

personal lives inevitably fluctuate. For example, a tight deadline<br />

could result in the scales tipping towards work, but that’s fine<br />

as long as you have a pattern that allows you to manage your<br />

responsibilities for the majority of the time. Plus, a healthy worklife<br />

balance will look different for everyone so avoid comparing<br />

your habits to anyone else’s.<br />

4. Adjust your working habits<br />

Bring attuned to factors such as what times of day you are most<br />

productive is important for improving your work-life balance.<br />

Knowing your working habits will help you plan what tasks to<br />

do when and ultimately be able to achieve your goals for the day.<br />

Depending on your organisation’s flexible working offering, you<br />

could work the hours that suit you and that enable you to balance<br />

your personal and professional commitments.<br />

Another factor to take into consideration is where you work<br />

most efficiently, whether that’s based in the office or remotely.<br />

Hopefully your employer will accommodate your individual<br />

preferences to support you to be as productive as possible and<br />

to bring your best self to work. According to our <strong>2024</strong> Salary<br />

and Recruiting Trends guide, the majority (60 percent) of credit<br />

professions say they work most productively from home, whilst<br />

less than a third (31 percent) say they work best in the office.<br />

5. Implement boundaries<br />

To bolster your work-life balance and protect your wellbeing, it’s<br />

crucial to have healthy boundaries in place. Whilst boundaries<br />

will look different for everyone, they could involve learning how<br />

to say no to extra work in a diplomatic way. You might be worried<br />

that if you turn down additional projects for example, you could<br />

be perceived as lacking determination, but by focusing on the<br />

work that is essential to you, you’re more likely to produce high<br />

quality outcomes, be happier and healthier and keep your worklife<br />

balance intact.<br />

Another notable boundary, particularly in our digital age, is not<br />

answering work related emails or calls outside of your set hours.<br />

If you prioritise your personal time and keep it separate from<br />

your professional responsibilities, you will be in a better position<br />

to give your time and energy to your role when it’s most necessary<br />

within your working hours.<br />

Author: Natascha Whitehead is Senior Business Director at Hays<br />

specialising in <strong>Credit</strong> <strong>Management</strong>.<br />

Brave | Curious | Resilient / www.cicm.com / <strong>April</strong> <strong>2024</strong> / PAGE 24

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