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2023 Global Links Annual Report

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ANNUAL REPORT<br />

<strong>2023</strong>


Cover & inside cover Photo Credit: <strong>Global</strong> <strong>Links</strong><br />

Our Pittsburgh team<br />

working alongside<br />

our Bolivian<br />

colleagues and<br />

partners in February<br />

of <strong>2023</strong><br />

At <strong>Global</strong> <strong>Links</strong> we work to improve<br />

health — centered on our guiding<br />

principles of dignity and respect for all<br />

people, respect for the environment,<br />

and continuous learning and<br />

improvement.<br />

Our Medical Surplus Recovery Program provides healthcare organizations,<br />

corporations, universities, and the community with a socially and<br />

environmentally responsible alternative to discarding surplus medical supplies<br />

and furnishings, a strategy supporting the “Circular Economy.” We rescued 263<br />

tons of high-quality surplus materials in <strong>2023</strong>!<br />

Our Community Engagement/Volunteer Program provides opportunities for<br />

volunteers of all ages, backgrounds, and abilities to sort, assess, and prepare the<br />

medical materials used in our programs, turning our region’s surplus into lifesaving<br />

and life-improving donations. At the same time, volunteers learn about<br />

public health, gaps in meeting the basic needs of our neighbors, surplus in the<br />

healthcare sector in the United States, and sustainability in a fun environment.<br />

In <strong>2023</strong>, the donated medical materials and efforts of our volunteers and staff<br />

allowed our Domestic Medical Aid Program to serve 5,084 of our vulnerable<br />

neighbors in Western Pennsylvania to improve their health, dignity, mobility,<br />

and independence. Likewise, our International Medical Aid Program supported<br />

health improvement projects in communities needing resources, primarily in<br />

Latin America and the Caribbean, aiding nearly 2 million people!<br />

Thank you for allowing us to steward your gifts, and in joining us to improve<br />

health for so many both locally and around the world!<br />

Angela Garcia, Executive Director<br />

2 <strong>Global</strong> <strong>Links</strong> <strong>2023</strong> <strong>Annual</strong> <strong>Report</strong> 3


<strong>2023</strong><br />

by the<br />

Numbers:<br />

Nearly<br />

2 million<br />

lives impacted locally and globally<br />

5,084<br />

neighbors impacted<br />

locally<br />

1,203<br />

households received a month<br />

supply of diapers<br />

423<br />

medical professionals received a<br />

<strong>Global</strong> <strong>Links</strong> Medical Backpack<br />

6,115<br />

Personal Care Kits packed by<br />

community volunteers<br />

1,383<br />

individuals educated via<br />

26 outreach events<br />

263<br />

tons of surplus<br />

rescued<br />

from disposal<br />

INTERNATIONAL<br />

MEDICAL AID PROGRAM:<br />

<strong>2023</strong> Financial Resources <strong>2023</strong> Resource Allocation<br />

45%<br />

FOUNDATION<br />

SUPPORT:<br />

44%<br />

INTERNATIONAL<br />

& GOVERNMENT<br />

SUPPORT:<br />

20%<br />

DOMESTIC<br />

MEDICAL AID PROGRAM:<br />

26%<br />

COMMUNITY ENGAGEMENT<br />

& VOLUNTEER PROGRAM:<br />

21%<br />

INDIVIDUAL<br />

NONPROFIT<br />

PARTNER<br />

SUPPORT:<br />

5%<br />

CORPORATE<br />

SUPPORT:<br />

8%<br />

SUPPORT:<br />

12% EARNED<br />

REVENUE:<br />

7%<br />

INVESTMENT<br />

REVENUE<br />

AND OTHER:<br />

4%<br />

MEDICAL SURPLUS<br />

RECOVERY PROGRAM:<br />

8%<br />

4 <strong>Global</strong> <strong>Links</strong> <strong>2023</strong> <strong>Annual</strong> <strong>Report</strong> 5


Photo Credits: <strong>Global</strong> <strong>Links</strong><br />

Program & Project Highlights<br />

International Medical Aid<br />

Program in Bolivia<br />

It takes teamwork! In February<br />

<strong>2023</strong>, <strong>Global</strong> <strong>Links</strong> staff were able<br />

to participate in the arrival of one<br />

of our container shipments to Pojo,<br />

Bolivia, where the medical materials<br />

were divided amongst the smaller<br />

surrounding health clinics. People<br />

from each of the communities came<br />

to the celebration event with their<br />

vehicles to pick up the supplies and<br />

furnishings that had been designated<br />

for their community health clinic. In<br />

addition to allowing full transparency<br />

around the contents of the shipment,<br />

seeing the equipment, supplies, and<br />

furnishings in person can instill<br />

trust in everyone to actually visit the<br />

health clinic when they have health<br />

needs, as they know it will have the<br />

needed supplies.<br />

Shipment arrival and<br />

celebration in Pojo, Bolivia<br />

Program in Honduras<br />

<strong>Global</strong> <strong>Links</strong> continues to work with<br />

health facilities in Honduras in areas<br />

recovering from hurricanes and in<br />

areas where there is a lack of resources<br />

to meet the high demand for surgery<br />

and maternal/pediatric services.<br />

Through an agreement with the<br />

Honduran Ministry of Health and the<br />

Pan American Health Organization/<br />

World Health Organization, hospitals<br />

like San Isidro Hospital, which serves<br />

100,000+ people, received hospital<br />

beds, bassinets, waiting room chairs,<br />

nebulizers, sutures, gloves, and more<br />

that the General Director of the<br />

hospital described, “Today San Isidro<br />

Hospital received a very good donation<br />

from <strong>Global</strong> <strong>Links</strong> for which we are<br />

very grateful. With these [supplies,<br />

furnishings, equipment] we will<br />

update some spaces which have been<br />

abandoned for a long time.”<br />

Photo Credit: Secretaría de Salud de Honduras, Oficial<br />

Program in Cuba<br />

Cardiocenter William Soler, which<br />

serves pediatric patients in Cuba,<br />

is in great need of suture/stitches<br />

and other surgical supplies and the<br />

medical teams don’t always have<br />

enough supplies to operate. <strong>Global</strong><br />

<strong>Links</strong> was able to send sutures and<br />

other needed materials to the island<br />

nation to help.<br />

One happy mother and baby<br />

whose congenital heart defect<br />

had recently been repaired<br />

Boxes of medical supplies packed<br />

in Pittsburgh will allow health<br />

authorities to meet important<br />

health needs in Honduras<br />

Medical Backpacks for<br />

Community Health and<br />

Disaster Recovery<br />

<strong>Global</strong> <strong>Links</strong> provided 423 Medical<br />

Backpacks with blood pressure cuffs,<br />

first aid kits, gloves, thermometers<br />

and more, some of which went to<br />

our program country partner health<br />

institutions and others to healthcare<br />

providers through our <strong>Global</strong> Medical<br />

Partnerships Program. Hôpital Albert<br />

Schweitzer Haiti (HAS) is a 200-<br />

bed hospital located in central Haiti<br />

that provides integrated hospital<br />

and community-based health care<br />

services. Our backpacks are used<br />

by their staff for community health<br />

clinics. Established in 1956, HAS is<br />

the only full-service hospital serving<br />

350,000 people in that region. (Note<br />

that at the time of printing HAS<br />

had implemented their Emergency<br />

Operations Plan due to current events<br />

in 2024.)<br />

6 <strong>Global</strong> <strong>Links</strong> <strong>2023</strong> <strong>Annual</strong> <strong>Report</strong> 7<br />

Photo Credit: HAS<br />

<strong>Global</strong> <strong>Links</strong> Medical<br />

Backpacks in use by staff of<br />

Hôpital Albert Schweitzer Haiti<br />

Photo Credit: <strong>Global</strong> <strong>Links</strong>


Domestic Medical Aid<br />

In partnership with the Western<br />

PA Diaper Bank, <strong>Global</strong> <strong>Links</strong><br />

coordinated two drive-up<br />

Diaper Distributions in <strong>2023</strong><br />

which altogether provided 1,203<br />

households with a month’s supply<br />

of baby diapers. Jefferson Regional<br />

Foundation sponsored the June<br />

diaper event and UPMC and UPMC<br />

Health Plan sponsored the October<br />

one. The entire <strong>Global</strong> <strong>Links</strong> staff,<br />

the staff of the Western PA Diaper<br />

Bank, and many community and<br />

corporate volunteers make these<br />

events run smoothly. The need for<br />

baby diapers, a product not covered<br />

by government benefits, is growing<br />

as diapers become less affordable for<br />

families on a limited income.<br />

Photo Credit: <strong>Global</strong> <strong>Links</strong><br />

Community Engagement & Volunteer Program<br />

Volunteers of all ages and abilities,<br />

both in our Volunteer Center and<br />

off-site, packed over 6,000 Personal<br />

Care Kits to help neighbors in need.<br />

Made up of the most commonly<br />

requested hygiene products by our<br />

Community Partner organizations<br />

for their clients, these Personal Care<br />

Kits contain toothpaste, toothbrush,<br />

dental floss, soap, shampoo, deodorant<br />

and lotion. These products are key to<br />

general health, employability, personal<br />

dignity and well-being, and at the<br />

same time, they are NOT covered by<br />

SNAP benefits (food stamps) or other<br />

government assistance programs.<br />

Not only does this project serve the<br />

individuals who receive the kits,<br />

but it also serves as a workforce<br />

development opportunity. Our weekly<br />

volunteers from The Children’s<br />

Institute Day School, Pioneer<br />

Education Center, Beaver County<br />

Rehabilitation Center, and City<br />

Connections North assembled the vast<br />

majority of these kits and worked on<br />

their socialization and communication<br />

skills as they told passing tour<br />

participants about the kits.<br />

Volunteers from Pioneer Education<br />

Center take ownership of packing Personal<br />

Care Kits to help neighbors in need<br />

Awards and<br />

Recognitions:<br />

Pittsburgh Rotary Club –<br />

Excellence in Ethics Award<br />

to <strong>Global</strong> <strong>Links</strong><br />

PA Solar Center –<br />

Lodestar Award to <strong>Global</strong> <strong>Links</strong><br />

Pittsburgh Airport Area<br />

Chamber –<br />

10 Years of Membership<br />

World Affairs Council<br />

Pittsburgh – Illuminate Award<br />

to Angela Garcia<br />

Photo Credit: <strong>Global</strong> <strong>Links</strong><br />

Diaper Distribution held at McKeesport<br />

Area Senior High School<br />

<strong>Global</strong> <strong>Links</strong> staff presenting Outstanding Hospital Partner Awards<br />

Medical Surplus Recovery<br />

With the help of hospitals and other<br />

surplus rescue partners, <strong>Global</strong> <strong>Links</strong><br />

was able to keep close to 263 tons of<br />

materials from disposal last year. We<br />

started celebrating hospital partner<br />

milestones, first with recognizing<br />

St. Clair Hospital, and last year we<br />

continued this effort by recognizing<br />

UPMC Presbyterian Shadyside<br />

hospital’s 33-year commitment<br />

to rescuing surplus supplies and<br />

equipment and redirecting them to<br />

serve communities in need around the<br />

world. <strong>Global</strong> <strong>Links</strong> began working<br />

with the three entities, Presbyterian,<br />

Shadyside, and Montefiore Hospitals,<br />

to collect no longer needed medical<br />

supplies and equipment in 1990.<br />

Photo Credit: <strong>Global</strong> <strong>Links</strong><br />

Angela Garcia (2nd from the left) and the<br />

other Illuminate Award winners<br />

Photo Credit: Corey Lankford/CWL Creatives<br />

8 <strong>Global</strong> <strong>Links</strong> <strong>2023</strong> <strong>Annual</strong> <strong>Report</strong> 9


Thank you to our<br />

<strong>2023</strong> Corporate<br />

Sponsors<br />

CORPORATE SPONSORS<br />

CORPORATE VOLUNTEER GROUPS<br />

<strong>2023</strong> Board<br />

of Directors:<br />

Christine Koebley, Chair<br />

Senior Director of Finance and<br />

Administration<br />

The Children’s Museum of Pittsburgh<br />

Angie Stengel, MS, CAE, Vice Chair<br />

Executive Director<br />

Oncology Nursing Foundation<br />

Timothy Nedley, Secretary<br />

Vice President, Materials Management<br />

UPMC<br />

Jeffrey Ford, Treasurer<br />

Partner<br />

Grossman, Yanak & Ford<br />

Charles Vargo, MHA, Immediate<br />

Past Chair<br />

Executive Director<br />

The Washington Physician Hospital<br />

Organization, Inc.<br />

Peggy Carrera<br />

Managing Director Linehaul Engineering<br />

FedEx Ground<br />

Latika D. Davis-Jones, PhD, MPH, MSW<br />

Secretary of Drug and Alcohol Programs<br />

for Pennsylvania<br />

Catherine DeLoughry<br />

Principal<br />

Civic Decision Making, LLC<br />

<strong>Global</strong> <strong>Links</strong> Board<br />

of Directors, Young<br />

Leader Advisory<br />

Committee, and<br />

other committee<br />

members<br />

volunteering<br />

Rosemary Hanrahan, MD, MPH, PCC<br />

Professional Coach and Lab Surveyor<br />

Beyond Words Wellness Resources, LLC<br />

Michael J. Herald<br />

President and CEO<br />

Guardian Healthcare<br />

Deborah Hughes<br />

Resident Director and Wealth<br />

Management Advisor<br />

Merrill Lynch<br />

Nikki L. Hudak-Fink<br />

Sr. Director of Specialty Pharmacy<br />

Operations<br />

Accredo Specialty Pharmacy (Cigna)<br />

Tracy Loope<br />

Director<br />

PwC-Healthcare Transformation<br />

Sandra M. Matoushaya<br />

Missional Engagement Coordinator<br />

Western Pennsylvania Conference of the<br />

United Methodist Church<br />

Kathleen Musante<br />

Professor of Anthropology and Public<br />

Health<br />

University of Pittsburgh<br />

Patricia J. Raffaele<br />

Healthcare Association Manager,<br />

Independent<br />

Mahmood (Mike) Usman<br />

Free Agent<br />

Photo Credit: <strong>Global</strong> <strong>Links</strong><br />

<strong>2023</strong> Young<br />

Leader Advisory<br />

Committee:<br />

Taylor Bellan, Co-Chair<br />

Occupational Therapist<br />

UPMC Passavant<br />

Theresa Walsh, Co-Chair<br />

Senior Security Compliance Analyst<br />

Emburse<br />

Sarah Davidson, Secretary<br />

Senior Acquisitions Manager<br />

Surgical Product Solutions<br />

Alexis Gaydos, Treasurer<br />

Commercial Compliance Specialist<br />

Viatris<br />

Alex Brooks<br />

Director of Operations, Surgical Services<br />

UPMC Presbyterian<br />

Regi Caldart<br />

Technical Program Manager<br />

Red Hat Software<br />

James Easler<br />

4th Year Medical Student<br />

West Virginia School of Osteopathic<br />

Medicine<br />

Rae Mauer<br />

Marketing and Events Coordinator<br />

Innovation Works<br />

Lindsey Trusal<br />

4th Year Medical Student<br />

West Virginia School of Osteopathic<br />

Medicine<br />

Amber Vala<br />

Staff Attorney<br />

UPMC<br />

Kyra Wisneski<br />

Volunteer Program Associate<br />

Staff as of Dec. 31, <strong>2023</strong>:<br />

Angela Garcia<br />

Executive Director<br />

Antwian Beck<br />

Warehouse Technician<br />

Stacy Bodow<br />

Outreach and Engagement Manager<br />

Maggee Carrara<br />

Business Manager<br />

Robin Checkley<br />

Sr. Warehouse Technician & Driver<br />

Reece Dolbin<br />

Program Associate, Volunteer<br />

Engagement<br />

Maribel Garcia<br />

Program Associate, International<br />

Medical Aid<br />

Gigi Gouck<br />

Administrative Assistant<br />

Ryan Grasso<br />

Warehouse Technician and Driver<br />

Alyssa Keefer<br />

Program Associate, Volunteer<br />

Engagement<br />

Kimberlee Love<br />

Director of Development and Strategic<br />

Partnerships<br />

Caroline McCaffrey<br />

Program Associate, Volunteer<br />

Engagement<br />

Ray McCauley<br />

Warehouse Technician and Driver<br />

Brooke Merry<br />

Operations Director<br />

Carey Mittermeier<br />

Inventory and Distribution Coordinator<br />

Ray Mollica<br />

Warehouse and Logistics Manager<br />

Jennifer Novelli<br />

Associate Director of Development<br />

Julie Pfaltzgraff<br />

Inventory and Distribution Coordinator<br />

Kareliz Ramos Aponte<br />

Program Manager, Domestic Medical Aid<br />

Kelly Schlick<br />

Program Manager,<br />

Volunteer Engagement<br />

Meagan Sotirokos<br />

Manager, Surplus Procurement<br />

and Purchasing<br />

Lauren Sulava<br />

Development and<br />

Communications Coordinator<br />

Logan Tomcik<br />

Program Associate, Surplus Recovery<br />

and Volunteer Engagement<br />

Verónica Trimmiño Marroquín<br />

Program Manager, International<br />

Medical Aid<br />

Kyra Wisneski<br />

Program Associate,<br />

Volunteer Engagement<br />

Grace Young<br />

Volunteer Program Coordinator<br />

<strong>Global</strong> <strong>Links</strong><br />

10 <strong>Global</strong> <strong>Links</strong> <strong>2023</strong> <strong>Annual</strong> <strong>Report</strong> 11


We Believe in Dignity, Independence, Mobility, and Health for All<br />

<strong>Global</strong> <strong>Links</strong> is a 501(c)(3) Pittsburgh-based non-profit dedicated to improving health in communities with need. <strong>Global</strong><br />

<strong>Links</strong> collaborates with U.S. healthcare institutions and the community to rescue hundreds of tons of high-quality surplus<br />

medical materials every year. These materials are shared with public health facilities around the world and with nonprofit<br />

organizations in Western Pennsylvania that are providing care for their community’s most vulnerable people.<br />

<strong>Global</strong> <strong>Links</strong>’ humanitarian and<br />

environmental mission begins<br />

with our three guiding principles:<br />

1. Dignity &<br />

Respect for<br />

All People<br />

2. Respect<br />

for the<br />

Environment<br />

3. Continuous<br />

Learning &<br />

Improvement<br />

We seek to apply these<br />

principles to everything<br />

we do.<br />

International Medical Aid Program<br />

Supports health improvement projects in communities<br />

needing resources. We collaborate with the Pan<br />

American Health Organization/World Health<br />

Organization, Ministries of Health, local health<br />

leaders, and others to develop projects to improve<br />

public health outcomes in vulnerable populations. Our<br />

projects focus on three key areas: maternal/infant<br />

health, strengthening public health systems, and<br />

disaster recovery. Served annually in <strong>2023</strong>: 1.9+ million<br />

globally<br />

Medical Surplus Recovery Program<br />

Provides healthcare organizations, corporations,<br />

universities, and the community with a socially and<br />

environmentally responsible alternative to discarding<br />

surplus medical supplies and furnishings, a strategy<br />

supporting the “Circular Economy,” and recovering an<br />

average of 250 tons of high-quality surplus materials<br />

in a typical year. Rescued in <strong>2023</strong>: 263 tons<br />

Domestic Medical Aid Program<br />

Supports safety net organizations serving vulnerable<br />

populations in Western PA and beyond to improve<br />

the health, dignity, mobility, and independence of our<br />

neighbors. We work with agencies serving seniors,<br />

families, people with disabilities, homeless or other<br />

sheltered populations, and immigrants/refugees to<br />

provide medical supplies and home medical equipment,<br />

mobility aids, Personal Care Kits, and nebulizers<br />

through our Breathe Hope Project. Served annually in<br />

<strong>2023</strong>: 5,084 locally<br />

Community Engagement & Volunteer Program<br />

Provides a supportive and educational environment<br />

where hands-on service has a profound impact on<br />

the lives of those in need. Volunteers of all ages and<br />

abilities sort, assess, and prepare the materials needed<br />

in our programs, turning our region’s surplus into<br />

life-saving and life-improving donations. Volunteers<br />

packed 6,115 Personal Care Kits in <strong>2023</strong><br />

Get Involved<br />

<strong>Global</strong><strong>Links</strong>.org<br />

info@<strong>Global</strong><strong>Links</strong>.org<br />

1.412.361.3424<br />

700 Trumbull Drive<br />

Pittsburgh, PA 15205<br />

EIN: 52-1629060<br />

DONATE MONEY<br />

DONATE MATERIALS<br />

VOLUNTEER<br />

TOUR/VISIT<br />

PARTNER/SPONSOR

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