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Aspire 8943G Series_SG - Acer Support

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Troubleshooting<br />

Common Problems<br />

Use the following procedure as a guide for computer problems.<br />

NOTE: The diagnostic tests are intended to test only <strong>Acer</strong> products. Non-<strong>Acer</strong> products, prototype cards, or<br />

modified options can give false errors and invalid system responses.<br />

1. Obtain the failing symptoms in as much detail as possible.<br />

2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating<br />

the same operation.<br />

3. Use the following table with the verified symptom to determine which page to go to.<br />

Symptoms (Verified) Go To<br />

Power On Issue Page 172<br />

No Display Issue Page 173<br />

LCD Failure Page 175<br />

Internal Keyboard Failure Page 176<br />

TouchPad Failure Page 177<br />

Internal Speaker Failure Page 178<br />

Internal Microphone Failure Page 179<br />

USB Failure Page 181<br />

Other Function Failure Page 181<br />

4. If the Issue is still not resolved, see “Online <strong>Support</strong> Information” on page 349.<br />

Chapter 4<br />

Chapter 4 171

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