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Companies boost morale post-Katrina - New Orleans City Business

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River Marine Management employees have routine cookouts,<br />

lunches and company parties, and all new employees<br />

receive free uniforms.<br />

19<br />

Landscape Images<br />

THE HUSBAND-WIFE TEAM<br />

Marianne and Alan Mumford have<br />

leveled the playing field at Landscape<br />

Images — literally.<br />

The Jefferson-based landscape<br />

architect firm introduced an openbook<br />

management program five years ago, allowing employees<br />

to see where every dollar and cent goes throughout the<br />

company. Employees can earn a profit-sharing bonus based<br />

on the company’s performance at the end of every quarter.<br />

“It’s become a philosophy here, not just a bonus system,”<br />

said Alan Mumford. “Down through everybody, we all are on<br />

the same page and working for the better of the business<br />

because we all have personal stakes.”<br />

Landscape Images also provides employees with two regularly<br />

stocked Swann’s ice cream freezers so they can cool off<br />

either before, during or after shifts.<br />

Mumford said Landscape Images reopened one week<br />

after Hurricane <strong>Katrina</strong>. He and a couple of employees slept<br />

overnight on Airline Highway days after the storm waiting for<br />

Jefferson Parish to reopen so they could fix the nursery.<br />

Mumford said they did direct deposit for employees and<br />

also offered vacation time to employees who could not return<br />

when they reopened.<br />

Landscape Images employees, from left: Vincent Gable, Bruce Tillman and Mike Oldag load plants onto the truck.<br />

Landscape Images employee Joe Farry reaches into the freezer for a Swann’s ice cream.<br />

20<br />

Free Gulliver<br />

FREE GULLIVER OWNER Tripp<br />

Friedler says the most important piece<br />

of capital any business has is human<br />

capital and he lives by that motto with<br />

the way he treats his employees.<br />

The small <strong>New</strong> <strong>Orleans</strong> investment,<br />

life planning and financial consulting firm kept pay-<br />

December 19, 2005 35<br />

roll in place, allowed employees to<br />

work from home and helped one<br />

employee relocate after she lost<br />

everything in Lakeview from<br />

Hurricane <strong>Katrina</strong>.<br />

Employee Denise Guttenberg<br />

moved to an Uptown apartment,<br />

and the firm helped her furnish the<br />

place with a bed, clothes, housing<br />

supplies and cable television.<br />

“Our job is to consult with businesses<br />

about increasing productivity<br />

and in doing that, taking care of<br />

employees. It would be hypocritical<br />

not to eat my own cooking,”<br />

said Friedler. “We take teamwork<br />

seriously.”<br />

Free Gulliver gives employees<br />

four weeks of paid vacation a year<br />

from moment of employment and<br />

promotes continuing education. In<br />

the last three years, two employees have gone back to school<br />

and received their master’s degrees.<br />

Friedler also holds a unique interviewing process for<br />

incoming candidates. They interview first with the last person<br />

hired on the Free Gulliver team and then the rest of the<br />

employees before lastly meeting with Friedler.<br />

“We make sure we integrate the right people into our<br />

team.”<br />

— Stories compiled by Tommy Santora

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