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Sony's Battle for Video Game Supremacy - MIT Sloan School of ...

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SONY'S BATTLE FOR VIDEO GAME SUPREMACY<br />

John Sterman, Kahn Jekarl, Cate Reavis<br />

Sony found itself in an intense standards war with Toshiba, a well-established Japanese electronics<br />

manufacturer, that, in partnership with Micros<strong>of</strong>t, had developed its own digital video standard, the<br />

HD-DVD that retailed <strong>for</strong> $500. The battle lines were being drawn as companies including HBO,<br />

New Line, Intel, and Sanyo aligned themselves with HD-DVD and Fox, Disney, MGM, Lionsgate,<br />

Apple, Dell, Pioneer, Panasonic, Philips, HP, and Sharp sided with Blu-Ray. Warner Brothers and<br />

1<br />

Paramount were supporting both <strong>for</strong>mats.F<br />

While winning the digital video <strong>for</strong>mat war could prove to be extremely pr<strong>of</strong>itable <strong>for</strong> Sony, the battle<br />

would be hard-fought. Sony, meanwhile, had had some disappointments in the past in estalishing its<br />

own technology <strong>for</strong>mats. In the mid 1970s, it launched the BetaMax, a home videocassette tape<br />

recording <strong>for</strong>mat which was quickly outmarketed by JVC’s VHS <strong>for</strong>mat largely due to the fact that<br />

VHS tapes held more taping capacity (two hours) compared to Betamax’s one hour. In 2003, Sony<br />

attempted to establish its own music and movie playing <strong>for</strong>mat by introducing the Universal Media<br />

Disc (UMD) <strong>for</strong> its portable gaming device the PlayStation Portable (PSP). Initial PSP units were<br />

sold with the UMD version <strong>of</strong> Spider-Man to highlight the flexibility <strong>of</strong> the device. But UMD never<br />

took hold, in large part due to the lack <strong>of</strong> UMD titles and the number <strong>of</strong> other devices that played<br />

UMDs.<br />

Stringer was well aware that replicating the PS2’s success would not be easy. The price <strong>of</strong> the PS3<br />

would be a significant barrier to widespread penetration. At $599, the PS3 could no longer be<br />

considered a toy and would not likely be an impulse purchase <strong>for</strong> the majority <strong>of</strong> consumers.<br />

Although compared to stand-alone Blu-Ray players, which sold <strong>for</strong> $900-$1,000, the PS3 could be<br />

considered a bargain since it could play games as well including some older generation PlayStation<br />

games.<br />

By all accounts, since entering the video game industry in 1994, Sony’s ability to capture the<br />

attention spans <strong>of</strong> child and adult gamers had been impressive. However, as technology became more<br />

varied and versatile, so did consumer tastes. Stringer knew it was critical that Sony kept consumer<br />

appetites at one and the same time satiated and begging <strong>for</strong> more.<br />

0BThe Evolution <strong>of</strong> Home <strong>Video</strong> <strong>Game</strong>s<br />

During the 30-year history <strong>of</strong> video games, the industry had experienced significant changes not only<br />

in who played video games— the average computer and video game player in the United States was<br />

2<br />

33 years old while the average age <strong>of</strong> the most frequent video game purchaser was 40 years old—F F<br />

but in how they were conceived, developed, priced, and ultimately sold, all <strong>of</strong> which had significant<br />

implications <strong>for</strong> Sony as it prepared <strong>for</strong> the launch <strong>of</strong> the PS3 and the competitive response that would<br />

inevitably ensue. (Figure 1 breaks down video game players by age and gender.)<br />

1 John Wenzel, “The Season’s Main Event: <strong>Battle</strong> <strong>of</strong> the Digital Decade,” Denver Post, September 26, 2006.<br />

2 Entertainment S<strong>of</strong>tware Association, Essential Facts About the Computer and <strong>Video</strong> <strong>Game</strong> Industry 2006<br />

Rev: December 8, 2011 2

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