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Talking Business with ITA BUTTROSE<br />

2<br />

Maryanne<br />

Shearer<br />

is the founder and Managing<br />

Director of T2, Australia’s<br />

leading retailer of fine tea.<br />

In the late 90s she decided<br />

to share her passion for tea<br />

with the people of Melbourne<br />

and opened up the first T2<br />

store in Fitzroy. Since then<br />

T2 has expanded to become<br />

Australia’s largest retail and<br />

wholesale tea business.<br />

www.t2tea.com<br />

IB As the founder and Managing Director of T2, Australia’s<br />

leading retailer of fine tea, Maryanne Shearer knows the value<br />

of a good cup of tea. Frustrated by the dominance of coffee<br />

and the lack of quality tea in Australia she decided to open up<br />

the first T2 store in Melbourne; that was in 1996. Today there<br />

are over 19 stores in Sydney and Melbourne. Maryanne joins<br />

Talking Business to discuss how she’s managed to make tea<br />

a contemporary of coffee in Australian households.<br />

Welcome to the show Maryanne.<br />

MS It’s lovely to be here, thank you.<br />

IB T2 is one of Australia’s largest tea retailers; you’ve been<br />

very busy since you’re opened your first store.<br />

MS We sure have, yes.<br />

IB How have you done it?<br />

MS It started out essentially as a passion for tea and as<br />

we did that we built the brand on a retail experience that<br />

didn’t exist and that was a full sensory experience; looks<br />

good, tastes good; smells good. You walk in, there’s lots<br />

of knowledge about something that most people thought<br />

was just a yellow box sitting in the pantry. T2 has taken<br />

what was a fairly old-fashioned product and turned it into<br />

something that young modern people like doing.<br />

IB You weren’t always in the tea business though were you?<br />

MS No, my background is fashion and retail.<br />

IB How did you make the leap, simply because you wanted<br />

to have more tea?<br />

MS No, it was more retail that caught my interest, being<br />

involved in retail. Most people are very conservative when<br />

it comes to setting up retail stores, they tend to be very safe<br />

in their choice of design and they take very few risks in how<br />

they set up the stores. We took as many as we possibly<br />

could. We thought, let’s really push the boundaries and<br />

create an environment - most stores are white and bright<br />

<strong>radio</strong><br />

QANTAS INFLIGHT ENTERTAINMENT | JUNE 2010

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