Curriculum Vitae - The iSchool at Drexel University

LISL ZACH
and information services, office administration, and human resources. Supervised meetings
staff, which coordinated programs and conferences for up to 2000 participants. Supervised
outside auditors and legal services providers.
Director of Administrative Operations, Baltimore Symphony Orchestra; 1987 to 1989.
Responsible for non-musical administration including human resources, professional
development, computer operations, ticket services, and procurement; monitored endowment
investment activities; liaison for insurance and legal services; managed for-profit subsidiary.
Organizational Development Consultant, self-employed; 1985 to 1987. Developed business
plans, public relations, and marketing strategies for nonprofit and for-profit organizations.
Evaluated organizational structures and designed policies and procedures to support
organizational goals. Analyzed management information systems to determine user needs as
well as the most effective methods and formats for training and documentation.
Project Director, Kinton Incorporated: Alexandria, Virginia; 1977 to 1983. Responsible for
project administration and financial activities in 100-person consulting firm. Wrote and
negotiated successful proposals for multi-year and contracts with government and private
industry clients in the areas of organizational training and development, information needs
assessment, and computer-aided instruction. Designed and directed more than twenty-five
projects in a wide range of military, government, and industrial settings to improve the
effectiveness of communicating information in complex environments.
Research, Scholarly, and Creative Activities
Refereed Journal Articles
Agosto, D., Copeland, A., and Zach, L. (in press) Testing the Benefits of Blended Education:
Using Social Technology to Foster Collaboration and Knowledge Sharing in Face-To-Face
LIS Courses. Journal of Education for Library and Information Service.
Ju, B., Jung, Y., and Zach, L. (in press) An Influence of interfaces on novice users’ performance
in social virtual worlds. Journal of the Korean Society for Information Management.
Rogers, M., Zach, L., Dalrymple, P. and An, Y. (2012). Capturing Information Needs of Care
Providers to Support Knowledge Sharing and Distributed Decision Making. Applied Clinical
Informatics, 3: 1–13. doi: 10.4338/ACI-2011-08-CR-0053. Article first published online 04
JAN 2012.
Zach, L. Dalrymple, P, Rogers, M., and Williver-Farr, H. (2011). Assessing Internet access and
use in a medically underserved population: implications for providing enhanced health
information services. Health Information & Libraries Journal. doi: 10.1111/j.1471-
1842.2011.00971.x. Article first published online: 19 DEC 2011.
Zach, L. (2011).What do I do in an emergency? The role of public libraries in providing
information during times of crisis. Science & Technology Libraries. Science & Technology
Libraries, 30(4): 404-413. Article first published online 08 DEC 2011.
Heverin, T. and Zach, L. (2011). The Use of Microblogging for Collective Sense-Making During
Violent Crises: A Study of Three Campus Shootings. Journal of the American Society for
Information Science and Technology, 63(1): 34–47. doi: 10.1002/asi.21685. Article first
published online: 24 OCT 2011.
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