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Project Management Services - CPC Unternehmensmanagement AG

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<strong>Project</strong> <strong>Management</strong><br />

<strong>Services</strong><br />

PM in practice


»<br />

The foundation of successful projects lies in the<br />

choice of a suitable project management method as<br />

well as in PM trainings. Simply, the key to successful<br />

projects are PM services.<br />

«<br />

Bruno Knoblich, Partner at <strong>CPC</strong> <strong>AG</strong>


What makes project management successful?<br />

More and more employees in large companies work on ever<br />

more complex projects. And more and more companies<br />

depend on the successful conclusion of projects. But what<br />

makes project management (PM) truly successful? Our<br />

experience with more than 500 clients’ projects has shown<br />

us that there are three key elements to successful project<br />

management:<br />

� The <strong>Project</strong> <strong>Management</strong> Method – by providing a<br />

common language, approach and role model – has proven<br />

itself to be an essential tool in steering joint projects<br />

successfully. Moreover, the PM method has to be flexible in<br />

design so that it can be adjusted to different situations in<br />

order to meet individual project requirements.<br />

� <strong>Project</strong> management trainings are used to impart knowledge<br />

about the method's possible applications. However,<br />

trainings don’t necessarily enable you to successfully apply<br />

the method in practice by yourself.<br />

� <strong>Project</strong> <strong>Services</strong> offer tangible aid for implementing the<br />

PM method in practice. This allows us to generate added<br />

value on the operative level and create confidence in<br />

applying the method.<br />

Successful combination of all three elements –<br />

with the focus on <strong>Project</strong> <strong>Services</strong><br />

Choosing the right PM method and PM trainings is the basis<br />

for successfully managing projects in large companies.<br />

PM <strong>Services</strong> are the key factor to success when it comes to<br />

sustainably establishing a PM method within the company,<br />

while ensuring its correct application in practice. Therefore,<br />

we would like to introduce selected PM <strong>Services</strong> to you on<br />

the following pages.


»<br />

Insufficient project planning takes its toll in the<br />

course of the project and can only be corrected by<br />

factor »X«.<br />

«<br />

Torsten Peis, Partner at <strong>CPC</strong> <strong>AG</strong>


<strong>Project</strong> Starter Service<br />

The »<strong>Project</strong> Starter Service« deals with the professional<br />

planning – in terms of content, structure and processes. In<br />

order to complete projects within time, budget and scope,<br />

it is crucial to provide the best possible environment and<br />

start.<br />

At the beginning of a project, phrasing the project proposition<br />

and answering the following questions frequently<br />

pose a significant challenge: What exactly are the project’s<br />

elements? At what level of detail should these elements<br />

be described? Based on these facts, how do we define the<br />

scope?<br />

Our »<strong>Project</strong> Starter Service« helps finding the answers and<br />

thus shortens the initiation phase. The result is a project<br />

proposal which is as specific as possible and helps to<br />

quickly receive a formal project launch approval and gets<br />

the actual project started.<br />

Mistakes made during the initial phase of a project can<br />

cost a lot during the project. Topics like cost, time and<br />

resource planning can be implemented relatively easily into<br />

project planning at the beginning of a project. During the<br />

later stages of a project this is only manageable with much<br />

higher effort. This is why investing in a »<strong>Project</strong> Starter<br />

Service« really pays off over the project life cycle.<br />

There is no way to predict the »<strong>Project</strong> Starter <strong>Services</strong>«<br />

exact accelerative impact on the project. Yet, there is always<br />

such an effect. The more complex the project, the more<br />

positive are the effects of the »<strong>Project</strong> Starter <strong>Services</strong>«.<br />

In addition, the Service helps making statements about<br />

important aspects of the project, even at this early stage.


»<br />

When projects have reached an impasse, project<br />

freeze is often the only way out. <strong>Project</strong> Turn Around<br />

<strong>Services</strong> help to get the project back on track.<br />

Kristina Bossen, Manager at <strong>CPC</strong> <strong>AG</strong><br />

«


<strong>Project</strong> Turn Around<br />

The PM Service called »<strong>Project</strong> Turn Around« focuses on<br />

projects in a more mature phase of the project lifecycle that<br />

meet serious difficulties. There are many reasons for such<br />

difficulties: budget overruns, milestones that have not been<br />

met, loss of key players (e.g. project leaders or sub-project<br />

leaders). In consequence, these projects run the risk of not<br />

accomplishing their original task.<br />

»<strong>Project</strong> Turn Around« systematically follows the principles<br />

of the <strong>Project</strong> <strong>Management</strong> Body of Knowledge (PMBok®)<br />

as defined by the <strong>Project</strong> <strong>Management</strong> Institute (PMI®). We<br />

analyze those projects by employing this globally leading<br />

PM standard.<br />

A project review, which analyzes the project's progress<br />

and reveals the causes for the project's difficulties, is the<br />

starting point. Subsequently, we conduct an assessment<br />

and evaluate how the causes of these difficulties affect the<br />

project’s chances of success.<br />

This provides the basis for determining all necessary steps,<br />

which are then co-ordinated and implemented in<br />

co-operation with the parties responsible. Often, corrective<br />

measures involve specifying the project’s objectives,<br />

creating higher transparency within the project, improving<br />

co-operation and optimising project control.<br />

By eliminating the problems’ roots, »<strong>Project</strong> Turn Around«<br />

makes it possible to steer complicated or even critical<br />

projects back on track and meet their project’s goals in<br />

the end.


»<br />

<strong>Project</strong> lead takes over completely the role of the project<br />

manager. Furthermore, the customer's employees<br />

benefit from our extensive PM experience.<br />

Jan Philipp Hölz, Senior Consultant at <strong>CPC</strong> <strong>AG</strong><br />

«


<strong>Project</strong> Lead / Sub-<strong>Project</strong> Lead<br />

Our »<strong>Project</strong> Lead / Sub-<strong>Project</strong> Lead« service is best suited<br />

to support companies in launching projects that are either<br />

fraught with a certain sensitivity, complexity and visibility<br />

or that have difficulties in finding a suitable project leader<br />

or sub-project manager. In these circumstances we provide<br />

a project leader and enable the customer’s project staff to<br />

benefit from our extensive project management knowledge<br />

gained in our day-to-day project management business.<br />

The »<strong>Project</strong> Lead / Sub-<strong>Project</strong> Lead« position places high<br />

demands on the person providing the service. The challenges<br />

are not primarily professional in nature. They rather result<br />

from the unique characteristics of project management.<br />

Every project is about accomplishing a defined task within<br />

a certain amount of time and budget while employing<br />

a similar methodology. Furthermore, almost all projects<br />

depend on the relationships between the members of<br />

the project team as well as the relationship between the<br />

project team and the stakeholders.<br />

Our service provides a high added value in case of staff<br />

shortages and ongoing projects facing difficulties. We<br />

recommend applying »<strong>Project</strong> Lead« particularly in the<br />

initial phase of a project. This allows the project leader to<br />

prepare him- or herself as thoroughly as possible for the<br />

requirements of the customer organisation and plan the<br />

project accordingly. From the very beginning, he or she will<br />

be able to do everything necessary to successfully conduct<br />

the project while being virtually indistinguishable from<br />

any other of the client’s employees.<br />

One unique aspect of »<strong>Project</strong> Lead / Sub <strong>Project</strong> Lead« is<br />

that this service can also take the form of coaching lessons.<br />

We assign one of our project experts to our customer’s<br />

less-experienced project leader. He or she will guide the<br />

project leader methodologically as well as personally<br />

through the project to ensure that it will be conducted<br />

smoothly and that the project leader will benefit from<br />

educational effects.


»<br />

Programme and multi-project management represent<br />

the future challenges and next level of development<br />

for executives and companies that have been successfully<br />

realising projects for years.<br />

«<br />

Steffen Siebert, Manager at <strong>CPC</strong> <strong>AG</strong>


Multi-<strong>Project</strong> <strong>Management</strong> and Programme <strong>Management</strong><br />

»Multi-project management« comprises the simultaneous<br />

planning and steering of several – not necessarily interdependent<br />

– projects.<br />

»Programme management« comprises planning, leading<br />

and steering of projects associated by content. The programme<br />

aims at strategic goals which are reflected in all<br />

projects included in the programme.<br />

Multi-project and programme management represent<br />

both highly complex challenges due to the various<br />

interfaces and the large number of people involved. For<br />

the people in charge it is therefore important to recognise<br />

unwelcome developments at an early stage and to be<br />

able to counteract them. This is exactly where we have<br />

the necessary expertise. By being involved at an early<br />

stage we are able to actively shape the structure of such<br />

programmes and advance their implementation. We<br />

help our clients with the methodological and practial<br />

aspects of an installation of multi-project and programme<br />

management in their companies.<br />

From our experience with multi-project and programme<br />

management we know that each case is unique and cannot<br />

be successfully carried out with a standard approach.<br />

We pursue a clear goal and we have an exact idea about<br />

how a programme has to be shaped and steered. To ensure<br />

the programme’s sustainable implementation, we develop<br />

the means as well as the approach in co-operation with<br />

all people involved. This way all parties develop a sense<br />

of ownership from the very beginning.


»<br />

A <strong>Project</strong> Review provides project lead and project<br />

members with impulses for operative improvement<br />

and ensures transparency.<br />

«<br />

Jördis Schmidt, Manager at <strong>CPC</strong> <strong>AG</strong>


<strong>Project</strong> Review<br />

The »<strong>Project</strong> Review« comes into play whenever there is<br />

uncertainty about the current project status. Consider a<br />

project in which there are unexpected,<br />

inexplicable delays and the project’s sponsors want<br />

reassurance about the project status and the profitability<br />

of their investments.<br />

In situations like this, it makes sense to get a project<br />

management expert on board who will screen the whole<br />

project following a structured approach and who will point<br />

out areas for improvement. Furthermore, this approach<br />

offers the opportunity of obtaining an objective opinion<br />

and thus exposing mismanagement in the<br />

planning process or structural weaknesses of the project.<br />

The »<strong>Project</strong> Review« can be conducted in different<br />

project phases, since each project phase has its unique<br />

challenges. <strong>Project</strong> Review provides impulses for operative<br />

improvements in each and every project phase. The greater<br />

transparency within the project benefits everyone involved,<br />

not only the client.


»<br />

<strong>Project</strong> Planning & Steering Support services ranges<br />

from leading the project management office to the<br />

substitution of the project leader.<br />

Michael Teubenbacher, Manager at <strong>CPC</strong> <strong>AG</strong><br />

«


<strong>Project</strong> Planning & Steering Support<br />

Typically, the project lead faces several different challenges:<br />

management wants to be informed about the project, time<br />

schedules and budget plans have to be maintained and<br />

co-ordination with sub projects and suppliers has to be<br />

ensured. At this point, »<strong>Project</strong> Planning & Steering Support«<br />

steps in to take the pressure of the project lead. This way,<br />

a project leader can focus on his or her core tasks and gains<br />

additional time for project control.<br />

The service is fully scalable to the project requirements<br />

and ranges from establishing and operating a project<br />

management office (PMO) to personal support for the<br />

project lead. Typically, young well-trained consultants take<br />

over the PMO roles and, among other tasks, prepare team<br />

meetings, write the minutes and management documents<br />

– thereby reducing the project lead’s workload.<br />

If a project leader requires personal assistance with<br />

planning and steering a project, we offer experienced<br />

consultants as support, which can, if necessary, even<br />

temporarily substitute the project lead. »<strong>Project</strong> Planning &<br />

Steering Support« enables the project lead to focus on the<br />

urgent problems with the current project and to intervene<br />

when necessary – thus successfully completing the project<br />

in the end.


Our <strong>Project</strong> <strong>Services</strong> are as diverse as the challenges<br />

our clients face in their projects and exclusively<br />

aim at generating added value for our clients in<br />

co-operation with our clients.<br />

If we have caught your interest, please contact us!<br />

Torsten Peis<br />

Mobile: +49 (0) 171 - 4 20 49 87<br />

E-mail: t.peis@cpc-ag.de<br />

<strong>CPC</strong> <strong>Unternehmensmanagement</strong> <strong>AG</strong><br />

Dreieichstraße 59<br />

60594 Frankfurt<br />

Tel.: +49 (0) 69 56 03 03 03<br />

www.cpc-ag.de

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