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TOP 20 - Modern Materials Handling

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order fulfillment planning, picking and packing, and shipping<br />

the order. A more advanced WMS system may also<br />

support other important warehouse activities, like:<br />

• Replenishment: The WMS will constantly update<br />

inventory and call for the movement of material from<br />

reserved storage to the active pick area so order pickers<br />

are never out of inventory, or will notify when it’s<br />

time to place a re-order.<br />

• Cycle counting: Typically this is a process to systematically<br />

count inventory according to a plan, say once a<br />

year on fast-moving items. It is a support, or check, for<br />

the usual inventory accounting process.<br />

• Productivity: WMS systems communicate with workers<br />

through the use of hand-held radio frequency<br />

devices and voice recognition systems. The data from<br />

those communications also provides a way to monitor<br />

and report productivity.<br />

The most advanced systems will also support compliance<br />

labeling, and interface with other automatic handling<br />

equipment like automatic guided vehicles, automatic storage<br />

and retrieval systems, conveyors and carousels.<br />

Warehouse control<br />

A warehouse control system (WCS) is a layer of software<br />

that sits between a host system—an ERP or WMS<br />

—and automated materials handling equipment. While<br />

a WMS manages conventional activities performed by<br />

pickers and lift truck operators, a WCS synchronizes the<br />

activities of automated storage, picking and transportation<br />

solutions.<br />

A WCS not only determines the best way to route material<br />

through a facility’s automated systems, it also provides<br />

real-time control to re-optimize orders as business conditions<br />

change and communicates updates back to the host system<br />

to provide real-time visibility into warehouse activities.<br />

Labor management<br />

While a WMS directs the activities of operators on the floor,<br />

it doesn’t determine how many employees will be needed<br />

or where they should be deployed. That’s the role of a labor<br />

management system (LMS).<br />

These applications plan, manage, measure and report on<br />

the performance levels of warehouse personnel. They do that<br />

by comparing the work that has to be done in a warehouse<br />

against a set of engineered labor standards. That data is used<br />

to determine the number of employees needed for a shift.<br />

In addition, these systems monitor work throughout a shift<br />

and provide feedback in real-time to supervisors and associates.<br />

They also include business intelligence tools that provide<br />

upper management with the labor information it needs<br />

to proactively address problems before they become customer<br />

service issues and to accurately plan for the future.<br />

Supply chain management software providers<br />

Supplier Web site Telephone<br />

Aldata www.aldata-solution.com 404-355-32<strong>20</strong><br />

Applied <strong>Materials</strong> www.appliedmaterials.com 408-727-5555<br />

CDC Software www.cdcsupplychain.com 770-351-9600<br />

ClickCommerce www.clickcommerce.com 312-482-9006<br />

Dematic www.dematic.us 877-725-7500<br />

Epicor www.epicor.com 949-585-4000<br />

HighJump www.highjumpsoftware.com 800-328-3271<br />

IBS www.ibsus.com 800-886-3900<br />

IFS www.ifsworld.com/us 888-437-4968<br />

ILOG www.ilog.com 800-367-4564<br />

Infor www.infor.com 800-260-2640<br />

i2 Technologies www.i2.com 800-800-3288<br />

JDA Software www.jda.com 800-438-5301<br />

Manhattan Associates www.manh.com 770-955-7070<br />

Microsoft www.microsoft.com 888-477-7989<br />

Oracle www.oracle.com 800-633-0738<br />

QAD www.qad.com 888-641-4141<br />

RedPrairie www.redprairie.com 877-773-7724<br />

SAP www.SAP.com 800-872-1727<br />

Sterling Commerce www.sterlingcommerce.com 800-876-9772<br />

Swisslog www.swisslog.com 757-8<strong>20</strong>-3400<br />

Slotting<br />

Slotting is the science behind determining where to store<br />

individual products in a facility to enable the most efficient<br />

picking. The general rule is that the fastest movers<br />

should be located closest to the shipping area and in the<br />

golden zone that is easiest to pick from within that picking<br />

locale. Slow movers, meanwhile, are located further away,<br />

in reserve storage.<br />

Slotting software tools, which are available in most<br />

WMS packages and as stand-alone applications, look at a<br />

map of the warehouse along with the velocity of orders and<br />

order mixes to calculate which items will be picked most<br />

frequently and should be in the most advantageous position<br />

in the warehouse. In addition, the tool makes recommendations<br />

like putting the heaviest items at chest height to avoid<br />

back injuries or to separate similar parts to avoid picking<br />

errors.<br />

Manufacturing execution<br />

A manufacturing execution system (MES) manages the process<br />

on a shop floor much like a WMS executes orders in<br />

the warehouse. At least three characteristics are unique to<br />

an MES system:<br />

mmh.com MODERN MATERIALS HANDLING / A PRIL <strong>20</strong>09 29

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