Support Build Plan - Dimension Data

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segmental analysis and related information Percent 80 60 40 20 0 Percent 30 20 10 65.3 66.9 30 DIMENSION DATA 0 38.2 38.5 22.1 25.9 34.5 Africa Asia Australia EU UK USA Group 2002 18.2% 2003 Total Services Revenue as a % of Group Revenue Share of Turnover by Location 16.4% 18.9% 19.0% 10.3% 38.8 17.2% Africa Asia Australia EU UK USA Cash Holdings (including short term investments) US dollar (28.8%) 58.7 Australian dollar (24.9%) SA rand (20.8%) Euro (15.1%) Sterling (8.4%) Other (2.0%) 68.2 27.1 27.0 Percent 80 40 0 (40) (80) 37.8 42.4 Share of Operating Profit by Location* 26.8% 10.8% 61.5% 30.8% 54.5% Africa Asia Australia EU UK USA (84.4%) *Operating profit before goodwill amortisation, impairment and exceptional items
directors’ report The Directors of Dimension Data present their annual report and audited financial statements for the year ending 30 September 2003. Principal Activities Dimension Data Holdings plc and its subsidiaries is a global technology services Group. The Group has expertise in networking, application integration and global managed services enabling clients to plan, build and support IT Infrastructure based on Dimension Data’s proprietary Application Network framework. The solutions Dimension Data creates enable businesses to operate seamlessly and flexibly by connecting devices, information, applications, business processes, people and organisations. The Directors’ Report should be read in conjunction with the Chairman’s Statement, the Operational Review and the Financial Review, which provide information about the Group’s businesses, their financial performance during the year, and likely future developments. Results For the year ended 30 September 2003, total turnover (including associates) was US$2,100 million, compared with US$2,187 million for the previous year, representing a decrease of 4%. Total operating loss before goodwill amortisation, impairment and exceptional items was US$9 million compared with a profit of US$45 million for the previous year. Basic loss per share before goodwill amortisation, impairment and exceptional items amounted to 2.7 US cents (2002: Earnings 2.3 US cents). Dividends The Board has reviewed and maintains its policy that available cash generated by the Group will be utilised to fund working capital requirements and to continue the rollout of strategy. They accordingly will not declare a dividend for the current financial period, but will continue to review this policy on an annual basis, or as necessary. Research and Development Dimension Data has continued to invest in services and market offerings that are consistent with our Application Network vision. Continued engagement with key partners and clients has resulted in Dimension Data investing in a number of consultative and advisory services. These services assist Dimension Data in implementing solutions for clients that meet their specific objectives. We have also invested in ongoing services that support and continually refine our clients’ solutions and infrastructure. These services combine to underpin the value provided to clients, which is to plan, build and support IT infrastructure that solves their particular business problem. In line with our focus on services and solutions, the Global Strategic Development Group has been disbanded, and its component parts now fall under the respective services or solution group. Convergence continues to fuel our Application Network vision and in the last 12 months we have worked with enterprise clients and service providers to create solutions that integrate networking, telephony, video, data sources and applications. We have invested in assessment services that create a clientspecific road map and a business plan producing a measured return on a convergence investment. Dimension Data has invested in services that assist our clients in assessing the impact that networking, messaging and the related regulations will have on storage, data centres and Microsoft services. We have proven that convergence will allow clients to consolidate platforms and facilities, thereby driving a lower operational cost. Acquisitions Details of acquisitions completed during the year are given in Note 25 to the annual financial statements on page 82. Directors The current Directors are listed on pages 12 to 15. During the period under review the Board consisted of four executive and six nonexecutive directors, including the Chairman, Jeremy Ord. The executives are Jeremy Ord, Stephen Joubert, Patrick Quarmby and Malcolm Rutherford, and the non-executives are David Frankel, Moss Ngoasheng, Robert Mansfield, Rory Scott, Gordon Waddell and Dorian Wharton-Hood. Robert Mansfield resigned as a non-executive director and Josua Malherbe has been appointed to the Board as a non-executive director with effect from 17 November 2003. ANNUAL REPORT 2003 31
Page 1 and 2: annual report 2003
Page 3 and 4: Think straight. Talk straight. Exce
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Page 21 and 22: Asia $'000 FY2003 FY2002 Turnover 3
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100 DIMENSION DATA
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