Support Build Plan - Dimension Data

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Professional Services Professional Services is the operational business unit within Dimension Data which delivers the technical and business consulting skills required by our client engagements. Professional Services include consulting, systems integration, application development and project management services. Security Solutions Our Security solutions and services enable organisations to realise the true value of their information currency, by ensuring it flows in a secure, trusted, and controlled environment without contamination. Bringing together best-of-breed technologies and extensive expertise, we provide clients with the highest level of security through our plan, build and support services. Uptime Uptime is Dimension Data’s support, maintenance and troubleshooting service. Clients may select from basic response services through to proactive advanced services for mission-critical IT infrastructure. VoIP Voice Over Internet Protocol. ANNUAL REPORT 2003 97
contacts and corporate information Dimension Data Holdings plc (Incorporated in Great Britain under the Companies Act 1985 with registered number 3704278) UK Company Secretary JM Duck judy.duck@uk.didata.com Registered Office Fleet Place House 2 Fleet Place London EC4M 7RT United Kingdom Auditors Deloitte & Touche LLP Hill House, 1 Little New Street London EC4A 3TR United Kingdom UK Transfer Secretaries Computershare Investor Services PLC P O Box 82, The Pavilions Bridgwater Road Bristol BS99 7NH United Kingdom UK Legal Advisers Linklaters & Alliance One Silk Street London EC2Y 8HQ United Kingdom UK Investor Relations Karen Cramér karen.cramer@uk.didata.com +44 20 7651 7000 Dimension Data Website www.didata.com 98 DIMENSION DATA South African Company Secretary ML Taylor michelle.taylor@za.didata.com Head Office The Wanderers The Campus 57 Sloane Street, Bryanston Sandton, 2194, South Africa Telephone: +27 11 575 0000 Postal Address Private Bag X127 Bryanston, 2021, South Africa South African Transfer Secretaries Computershare Investor Services Ltd 70 Marshall Street Johannesburg, 2001, South Africa (P O Box 61051, Marshalltown, 2107) South African Legal Advisers Routledge-Modise 2 Pybus Road (Cnr Rivonia Road) Sandton, South Africa South African Investor Relations Bronwyn Nielsen bronwyn.nielsen@za.didata.com +27 11 575 0000 On-line annual report www.ddar.com
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annual report 2003
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Think straight. Talk straight. Exce
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We deliver value through a full lif
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... in key verticals ▲ Allianz
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in over 30 countries across five co
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chairman’s statement Application
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oard of directors and executives Di
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oard of directors and executives No
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operational review Regional Review
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Asia $'000 FY2003 FY2002 Turnover 3
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Continental Europe $'000 FY2003 FY2
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USA $'000 FY2003 FY2002 Turnover 34
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financial review Dimension Data is
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million, which was applied to elimi
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Group Turnover Analysis by Service
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directors’ report The Directors o
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Group has adequate resources to con
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2003 Robert Mansfield sat on the Da
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eported to the Group executive. The
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corporate social responsibility rep
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During 2003 DDSA made a further US$
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emuneration report The Remuneration
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Page 49 and 50: Sterling options (the market price
Page 51 and 52: Long Term Performance In line with
Page 53 and 54: seven-year review for the year ende
Page 55 and 56: Percent Percent Percent 40 30 20 10
Page 57 and 58: shareholder information Shareholder
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Page 61 and 62: annual financial statements for the
Page 63 and 64: notes to the financial statements 1
Page 65 and 66: notes to the financial statements F
Page 67 and 68: annual financial statements 4. Anal
Page 69 and 70: annual financial statements 7. Exce
Page 71 and 72: annual financial statements 10. Tax
Page 73 and 74: annual financial statements 12. Int
Page 75 and 76: annual financial statements 14. Inv
Page 77 and 78: annual financial statements 19. Cre
Page 79 and 80: annual financial statements 22. Cal
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Page 97: glossary of technical terms Applica
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