national industry dialogue 2009 - Jabatan Pengajian Politeknik

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Response: Y. Bhg. Dato’ Haji Imran The department is looking into this matter. Question 9 : Y. Bhg. Dato’ Meer Sadik Habib–Malaysian Retailers Association Not many people understand the retailing industry and there are always problems in getting and retaining staff as there is very little exposure to opportunities in this service industry especially the mindset of working long hours and during holidays. There are great demand for staff in supervisory roles, inventory and financial analysis. Gemmology is another area of great potential. MoHE especially the community colleges should focus on these areas and work on the mindsets of the students so that they really understand the importance of customers and will be work ready. Staff pinching is another problem faced by the industry as the companies cannot afford to pay initial high salaries. Response: Ms Diana Lee Geok Chin- Motordata Research Consortium Sdn Bhd The automotive repair industry also experiences of staff pinching and had to bring in foreign workers. The Ministry of Human Resources run an apprenticeship programme whereby 70% of the apprentice time is spend in the workshop with pay and another 30% of the time in the institution. This gives potential employers the opportunity to gauge the performance of potential employees. Response: Chairman The Department of Polytechnic Education should look into this area by referring to the work based learning model. Response: Y. Bhg. Dato’ Haji Imran The Department of Polytechnic Education looks forward to discussing further with the Motordata Research Consortium Sdn Bhd on this matter. The department has embarked on similar programmes in medical electronics. Question 10 : Abdul Razak – Proton Proton has been participating in the work based learning programmes for three years. However Proton is losing these trained technicians as their diplomas is yet to be certified by the Malaysia Qualification Agency (MQA). Without this recognition, Proton is unable to pay these technicians 10
the salaries that commensurate with their qualifications and therefore these technicians go elsewhere. Response: Y. Bhg. Dato’ Haji Imran We are in the process of getting the MQA certification. Question 11: Mr Rohizan Zainal - KBU Singgahsana (PJ) Sdn Bhd The problem of striking a balance and bridging between the academic world and the industry exists. It would be beneficial to all parties if they can sit down for a serious discussion whereby the real issues can be brought up and to ensure there is real participation from the industry in the academic world especially for outcome based education in curriculum development and the building of generic skills in the curriculum. MoHE should be the catalyst to get all this together and a taskforce could be formed for the above purpose. More is expected from the polytechnics and community colleges as they should focus on niche markets and psychomotor skills. Assessment should be on skills training and not academically inclined, otherwise there will be no difference between the polytechnics, community colleges and universities. Industry people should also be involved in MQA as it is observed that the panellists in MQA are mainly academicians. This lack of industry participation may become a stumbling block and this setup should be revamped. Otherwise, the problems associated with the lack of work ready workers, salaries etc will persist. Response: Chairman Dato’ Imran and his team would look into your comments and suggestions. Response: Mr Mahathir Mansor – Faber Group Berhad The work based learning programme’s curriculum used in our company with Ministry is planned and developed based on our needs and is therefore industry driven and suited for the industry. We are even planning to send our students to Abu Dhabi. Response: Chairman Different institutions have different views. There need to be effective collaboration between all parties. 11
Page 1 and 2: REPORT NATIONAL INDUSTRY DIALOGUE 2
Page 3 and 4: EXECUTIVE SUMMARY The National Indu
Page 5 and 6: PREFACE The National Industry Dialo
Page 7 and 8: The employment trends in Malaysia r
Page 9 and 10: signed with Siemens (M) Sdn. Bhd. f
Page 11 and 12: Question 4 : Mr. Teh Kean Ming - IJ
Page 13: Response: Y. Bhg. Dato’ Haji Imra
Page 17: Looking into the polytechnics after

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