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For Your Hospital Stay - UCSF Medical Center

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Spiritual Care<br />

Services<br />

Patient Relations<br />

Patient rights and<br />

responsibilities<br />

10<br />

During <strong>Your</strong> <strong>Stay</strong><br />

Chaplains representing various faith traditions are available to patients at all times,<br />

including prior to surgery. To request a chaplain visit, please notify your nurse, or page<br />

the on-call chaplain at the number below. We also have a Meditation Room which is<br />

available to you and your family in the hospital on Floor 1, near Elevator M. <strong>Your</strong> own<br />

minister, rabbi or other spiritual advisor may visit you at any time.<br />

& On-call chaplain (24/7 pager) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (415) 443-2273<br />

The Patient Relations Department works to ensure your experience at <strong>UCSF</strong> <strong>Medical</strong><br />

<strong>Center</strong> is a good one. If you or your family have a question or concern about your stay,<br />

please let us know. We suggest you first discuss your concerns with your nurse, the<br />

department manager or your doctor. If your concern remains unresolved, the Patient<br />

Relations staff is available to help reach a resolution or provide more information.<br />

Patient Relations representatives are available Monday through Friday from 8:30 a.m.<br />

to 5 p.m. On weekends and holidays, call the hospital operator and ask to speak with the<br />

hospital supervisor.<br />

& Patient Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (415) 353-1936<br />

& <strong>Hospital</strong> operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (415) 476-1000<br />

Every patient has rights and responsibilities. They apply to all patients without regard to<br />

sex or sexual orientation; gender identity or expression; age; social, cultural, economic<br />

educational or religious background; language; ancestry, citizenship, national origin or<br />

race; color; medical condition; status as a veteran; presence of mental or physical<br />

disability; marital status; or the source of payment for care.<br />

Please review the list of patient rights and responsibilities so that you understand both<br />

your rights and your responsibilities. If you have any questions, you may contact<br />

Patient Relations.<br />

& Patient Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (415) 353-1936

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