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World<br />

New post-nominals<br />

Act locally –<br />

think GLOBALLY<br />

Supply chain<br />

management<br />

London<br />

congestion charge<br />

Power-house China surges<br />

DEC 03/JAN 04<br />

09<br />

<strong>The</strong> worldwide newsletter for<br />

<strong>The</strong> <strong>Chartered</strong> <strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport<br />

Your career partner


02<br />

CILTWorld issue 9<br />

contents<br />

Cover picture: 01<br />

Sunrise on Kuala Lumpur,<br />

Malaysia<br />

CILT news <strong>and</strong> views 02 - 09<br />

<strong>Logistics</strong> - some reality 10 - 11<br />

London congestion<br />

charging<br />

12 - 14<br />

Focus on China 16 - 17<br />

‘A passenger service<br />

for trucks’<br />

18 - 19<br />

Cuba - taking things<br />

for granted<br />

20<br />

Improving disabled<br />

access<br />

21<br />

US light rail revolution 22 - 23<br />

Let CILTWorld<br />

Have your news<br />

<strong>and</strong> views<br />

CILT World would like to hear about news <strong>and</strong><br />

activities <strong>of</strong> CILT members <strong>and</strong> councils, sections<br />

<strong>and</strong> branches around the world.<br />

In particular we invite contributions, letters <strong>and</strong><br />

possible articles from those individual members<br />

who do not have a journal produced in their own<br />

territories.<br />

Please send your contributions, or letters, to<br />

<strong>The</strong> Editor, Alan Marshall.<br />

If you are communicating written information,<br />

if possible please send this as e-mail to:<br />

CILTWorld@aol.com.<br />

If you want to send information by fax, please dial<br />

(+) 44 1926 863178 (01926 863178 in the UK)<br />

Communication by mail is also possible! Please<br />

address your correspondence to:<br />

CILT <strong>WORLD</strong>,<br />

49 INCHBROOK ROAD,<br />

KENILWORTH,<br />

WARWICKSHIRE,<br />

CV8 2EW,<br />

UNITED KINGDOM.<br />

telephone/voice-mail: (+) 44 1926 852944<br />

© CILT World is published by the <strong>Chartered</strong><br />

<strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport. It is designed<br />

by item, Kingsway House, 103 Kingsway,<br />

London, WC2B 6QX, tel: 020 7405 4767 ,<br />

www.item.co.uk <strong>and</strong> printed by PHP Litho<br />

Printers,Unit 3, Mount Osborne Business Centre,<br />

OakwellDrive, Pontefract Road, Barnsley, S71<br />

1HH, UK.<br />

Message from Director-General<br />

By Cyril Bleasdale, FCILT<br />

IT IS POSSIBLE the context <strong>of</strong> the recent bye-law<br />

changes, which have now been approved by the Privy<br />

Council will not be completely understood, but they<br />

are important to the future success <strong>of</strong> our <strong>Institute</strong>.<br />

Previously we had incorporated ‘<strong>Logistics</strong>’ in our title,<br />

to become the <strong>Chartered</strong> <strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong><br />

Transport. We then had to seek the approval <strong>of</strong> Privy<br />

Council to the change <strong>of</strong> our post nominals to reflect<br />

the change in our Title, as well as have their authority<br />

to introduce a new grade <strong>of</strong> “Member”.<br />

<strong>The</strong> new post nominals which all members<br />

should now adopt are as follows:-<br />

Fellow FCILT<br />

<strong>Chartered</strong> Member CMILT<br />

Member MILT<br />

Affiliate (no post nominal)<br />

Stepping stone to <strong>Chartered</strong> membership<br />

<strong>The</strong> new grade <strong>of</strong> Member, together with its post<br />

nominal MILT, should be seen as a stepping stone to<br />

full <strong>Chartered</strong> Membership, but the right to use this<br />

post nominal, MILT, will depend on educational<br />

qualification <strong>and</strong> relevant experience. Some <strong>of</strong> the<br />

requirements are described in more detail in this issue.<br />

We now have the opportunity, with the new grade <strong>of</strong><br />

Member, to attract younger members <strong>and</strong> to<br />

encourage them to achieve a pr<strong>of</strong>essional<br />

qualification which could lead to <strong>Chartered</strong> status. It<br />

should be noted that the grade <strong>of</strong> ‘Associate’ no<br />

Eng. Saad<br />

FungaFunga<br />

FRONT COVER PICTURE:<br />

longer exists – so should not therefore be used by any<br />

member any longer. It is replaced by “Affiliate” – this<br />

being open to anyone who has “an interest in<br />

logistics <strong>and</strong> transport.” This grade does not carry a<br />

post nominal.<br />

Apart from the Diploma <strong>and</strong> Advanced Diploma<br />

programmes, we have now introduced a CILT<br />

International Certificate in <strong>Logistics</strong> <strong>and</strong> Transport. This<br />

opportunity – to study to gain this new qualification,<br />

linked with relevant experience – can enable a<br />

c<strong>and</strong>idate to qualify for the Member grade, MILT.<br />

We are encouraging all Councils <strong>and</strong> Sections, to<br />

appoint training providers, <strong>and</strong> to introduce this<br />

programme in 2004. This is a real opportunity to<br />

exp<strong>and</strong> our membership.<br />

We are increasingly seeking new ways to make our<br />

<strong>Institute</strong> known <strong>and</strong> the new website <br />

is an example, together with new<br />

promotional material, to help recruit members. Our<br />

aim is always to make our <strong>Institute</strong> more relevant to<br />

members <strong>and</strong> to be recognised as your career partner.<br />

If you have ideas that you wish to contribute, please<br />

do let me knowby email at cyril@railnews.co.uk<br />

CILT developments in Africa<br />

A second educational training workshop<br />

is to be held in Africa in 2004. This<br />

follows the 2003 training <strong>and</strong> education<br />

workshop, which had led to three<br />

regional groups being established.<br />

<strong>The</strong>re was a clear need for a second<br />

education workshop, Eng. Saad<br />

FungaFunga told the International Council<br />

meeting in Kuala Lumpur. He said the<br />

<strong>Institute</strong> in Africa should seek a position<br />

whereby organisations in the logistics <strong>and</strong><br />

transport field would require staff to hold<br />

a CILT qualification as evidence <strong>of</strong> their<br />

pr<strong>of</strong>essional status. He considered that<br />

this requirement was likely to emerge in<br />

his own country (Tanzania).<br />

<strong>The</strong> International Council was told by Dr<br />

David Maunder, Vice-President, <strong>of</strong><br />

continuing progress in establishing<br />

‘Independent Section’ status for CILT in<br />

Ug<strong>and</strong>a, Zambia, Malawi, Tanzania <strong>and</strong><br />

South Africa.<br />

Dr. Maunder referred to the previous<br />

153 direct members in Africa, but <strong>of</strong><br />

these one third had not paid their<br />

subscriptions. It was also known that a<br />

number <strong>of</strong> the African Sections had<br />

significant non-declared membership.<br />

He said that from October 2003 all those<br />

who formerly paid their membership<br />

subscriptions to the UK had been<br />

transferred to local Sections.<br />

7am <strong>and</strong> the rising sun highlights the Petronas Twin Towers (top right) in Kuala Lumpur,<br />

Malaysia. A metro train on the elevated Star Line hurries into Putra station (bottom<br />

right) across Julan Putra on which traffic is already building up. We will report on<br />

transport developments in Malaysia in the next edition <strong>of</strong> CILT World.


Pr<strong>of</strong>essional Career Development<br />

St<strong>and</strong>ards <strong>and</strong> Routes to<br />

<strong>Chartered</strong> Membership<br />

CILT BYE-LAWS require that <strong>Chartered</strong> members<br />

must have the appropriate educational<br />

qualifications <strong>and</strong> relevant experience.<br />

<strong>The</strong> detailed requirements were outlined to the<br />

International Council by the Director Pr<strong>of</strong>essional<br />

Development (Dorothea Carvalho). <strong>The</strong> new “key<br />

knowledge” areas require that c<strong>and</strong>idates must be<br />

able to demonstrate underst<strong>and</strong>ing in at least four<br />

<strong>of</strong> nine areas. In addition, applicants should also<br />

demonstrate expertise in at least one <strong>of</strong> the three<br />

further specialist areas, which broadly relate to<br />

supply-chain management, transport operation<br />

including passenger transport <strong>and</strong> transport<br />

planning.<br />

<strong>The</strong>re are four basic ‘Routes to <strong>Chartered</strong><br />

Membership’:<br />

i. Applicants should have passed the CILT<br />

Advanced Diploma <strong>and</strong> need only demonstrate<br />

their five years managerial experience including<br />

two years at the level defined under the<br />

‘experience criteria’<br />

ii. Accredited Exempting Degree: is a first or higher<br />

degree specifically accredited by CILT, as<br />

meeting the educational requirements for<br />

<strong>Chartered</strong> membership. Applicants need to<br />

demonstrate at least four years managerial<br />

experience, <strong>of</strong> which two years must be at the<br />

level defined under the ‘experience criteria’<br />

CILT HAS DEVELOPED a new qualification for<br />

junior/first line managers <strong>and</strong> supervisors working<br />

in a logistics or transport function – the CILT<br />

Certificate in <strong>Logistics</strong> <strong>and</strong> Transport.<br />

<strong>The</strong> qualification currently consists <strong>of</strong> six units:<br />

1. Managing the <strong>Logistics</strong> <strong>and</strong> Transport<br />

Environment.<br />

2. Managing Resources.<br />

3. Customer Service <strong>and</strong> Quality Management in<br />

<strong>Logistics</strong> <strong>and</strong> Transport Operations.<br />

4. Warehousing <strong>and</strong> Stores Operations.<br />

5. Freight Operations.<br />

6. Fleet Management.<br />

All c<strong>and</strong>idates must complete the first three units,<br />

which are core units <strong>and</strong> then select one optional<br />

unit from the remaining three units.<br />

A Portfolio for the ‘Experience’ Route to<br />

Membership (MILT)<br />

CILT International Council has approved an<br />

‘Experience Route for MILT.’<br />

<strong>The</strong> basic requirement is for applicants to submit<br />

an extended CV (portfolio) for assessment to show<br />

iii. Pr<strong>of</strong>essional Entry: C<strong>and</strong>idates who cannot<br />

meet the specific requirements <strong>of</strong> the two<br />

routes (i) <strong>and</strong> (ii) but who have at least five years<br />

experiences at the level defined by the<br />

‘experience criteria’, may be able to gain<br />

<strong>Chartered</strong> membership through presentation <strong>of</strong><br />

evidence <strong>of</strong> how they satisfy the required criteria<br />

for knowledge. Such methods can include a<br />

pr<strong>of</strong>essional interview; submitting a<br />

dissertation; a paper or presentation to a CILT<br />

meeting.<br />

iv. Other accredited schemes: <strong>The</strong>se are specific<br />

<strong>and</strong> include those who qualify having achieved<br />

pr<strong>of</strong>essional status in another relevant<br />

discipline. Included under this route are specific<br />

military qualifications. National Councils should<br />

seek advice from Director Pr<strong>of</strong>essional<br />

Development on whether other Institution’s<br />

qualifications could be accredited.<br />

Applicants through all the routes must provide<br />

evidence <strong>of</strong> attainment for experience <strong>and</strong><br />

responsibility as required <strong>and</strong> evidence is to be<br />

submitted in the form <strong>of</strong> a CV. Such applications<br />

will be required to be supported by two <strong>Chartered</strong><br />

members, whilst the evidence could be signed <strong>of</strong>f<br />

by the applicant’s line Manger.<br />

<strong>The</strong> international Council plans to publish a ‘Guide<br />

to <strong>Chartered</strong> Membership’ which will set out the<br />

detailed requirements.<br />

CILT Certificate in <strong>Logistics</strong><br />

<strong>and</strong> Transport<br />

that they had met the st<strong>and</strong>ards set for<br />

membership (MILT). Any application will require<br />

the support <strong>of</strong> a <strong>Chartered</strong> member, or group <strong>of</strong><br />

members to mentor the applicant through the<br />

process to enable the application to be assessed.<br />

CILTWorld issue 9 03<br />

CILT NEWS<br />

Prospect <strong>of</strong> 4,000 new<br />

members in China<br />

A NEW Independent Section for China is likely<br />

to be formally recommended to the<br />

International Council at the March 2004<br />

meeting, which will be held in Dubai.<br />

Director-General Cyril Bleasdale told the<br />

International Council meeting in Kuala<br />

Lumpur (see picture) that as a result <strong>of</strong> 18<br />

months <strong>of</strong> negotiations, a draft Memor<strong>and</strong>um<br />

<strong>of</strong> Underst<strong>and</strong>ing had now been agreed<br />

which would enable a CILT section to function<br />

in Mainl<strong>and</strong> China. He reported that<br />

constructive discussions had taken place in<br />

both Beijing <strong>and</strong> London with Pr<strong>of</strong>essor Wang<br />

Derong, CCTA.<br />

It was likely to result in a fast growing<br />

membership in China with a target <strong>of</strong> 4000<br />

members in three years.<br />

<strong>The</strong> Director General emphasised that the<br />

new Section would require support from the<br />

rest <strong>of</strong> the International <strong>Institute</strong> in matters <strong>of</strong><br />

education, networking; introductions to<br />

organisations <strong>and</strong> members who might help<br />

with advice; <strong>and</strong> visits.<br />

He particularly recommended that China<br />

should be invited to attend conferences in<br />

logistics <strong>and</strong> transport which were being held<br />

by National Sections.<br />

Cyril Bleasdale asked that all National<br />

Councils/Sections should welcome China as a<br />

full member — <strong>and</strong>, in line with CILT agreed<br />

policy, give them the support they seek as an<br />

international institute.<br />

Developments in Dubai<br />

<strong>The</strong> Patron, HH Sheikh Ahmed Bin Saeed Al<br />

Maktoum had been granted Fellowship <strong>and</strong><br />

has agreed to be Patron <strong>of</strong> the CILT in Dubai.<br />

<strong>The</strong> Director General, together with members<br />

<strong>of</strong> the Dubai Committee, had presented the<br />

Fellowship Certificate to His Highness.


04<br />

CILTWorld issue 9<br />

CILT NEWS<br />

New Post-<br />

Nominals For<br />

<strong>Institute</strong><br />

Members<br />

<strong>The</strong> <strong>Chartered</strong> <strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong><br />

Transport (CILT) International Council meeting<br />

in Kuala Lumpur (above) was told <strong>of</strong> approval<br />

from the Privy Council for its new byelaws. It is<br />

now in a position to introduce formally a new<br />

membership grade structure <strong>and</strong> new postnominal<br />

letters to match its name change in<br />

2001.<br />

<strong>The</strong> new post-nominal letters to be taken<br />

into use in the CILT worldwide are:<br />

<strong>Chartered</strong> Fellow – FCILT, was previously<br />

F<strong>CIT</strong><br />

<strong>Chartered</strong> Member – CMILT, was previously<br />

M<strong>CIT</strong><br />

Member – MILT, no previous post-nominal<br />

letters<br />

Affiliate - no post-nominal letters,<br />

Affiliate replaces Associate, which also<br />

did not have post-nominal letters<br />

In the United Kingdom, ILT members are<br />

included in this change. Amongst other<br />

things, the new membership grade structure<br />

for CILT, set out in the new CILT bylaws,<br />

introduces the grade <strong>of</strong> Member – MILT. Many<br />

UK ILT members have held this post-nominal<br />

for some time, <strong>and</strong> these changes introduce<br />

international recognition for the first time.<br />

Members world-wide should use the new CILT<br />

post-nominal letters, subject to their<br />

membership grade, with immediate effect.<br />

‘Act locally, but think<br />

– says new President<br />

At the CILT’s International Council meeting in Kuala Lumpur,<br />

Peter O’Keefe, FCILT, was inaugurated as President for the next two years.<br />

New CILT President<br />

Peter O’Keefe, right,<br />

together with Director<br />

General Cyril Bleasdale<br />

in their caps <strong>and</strong> gowns,<br />

ready for the<br />

Convocation in Kuala<br />

Lumpur.<br />

I AM PLEASED <strong>and</strong> honoured to become President<br />

<strong>of</strong> this great <strong>Institute</strong>, which has been in existence<br />

since 1919.<br />

I have accepted this position, having been a Vice<br />

President for four years during which time I have<br />

witnessed many changes.<br />

I attended my first meeting on 17 March 1999 –<br />

St Patrick’s Day — <strong>and</strong>, as the name O’Keefe<br />

suggests, I am an Irishman, but one who has<br />

represented the United Kingdom on the CILT<br />

International Council … so I am already used to<br />

taking an international view <strong>of</strong> the <strong>Institute</strong>’s<br />

affairs.<br />

As one <strong>of</strong> my predecessors, Dr Tony Ridley, used to<br />

say: ‘I am <strong>of</strong> <strong>and</strong> for the International CILT <strong>and</strong> NOT<br />

<strong>of</strong> any National Council or Section during my term<br />

<strong>of</strong> <strong>of</strong>fice.’ Having said that I will, <strong>of</strong> course, be<br />

asking ALL in the <strong>Institute</strong> to act locally but think<br />

GLOBALLY.<br />

When you are considering the role <strong>of</strong> President you<br />

naturally ask yourself “Can I make a difference in<br />

my two years in <strong>of</strong>fice <strong>and</strong>, if so, what difference?”<br />

During the last few years the International<br />

Council has worked diligently to bring our<br />

<strong>Institute</strong> into the modern world. For example …<br />

• We have changed our name from <strong>CIT</strong> to CILT,<br />

thereby embracing more fully the supply chain<br />

activity in our pr<strong>of</strong>ession.<br />

• We have now changed the post-nominals to<br />

reflect the change <strong>of</strong> name to CILT<br />

• We have also now updated our byelaws — <strong>and</strong><br />

we have made our International Council<br />

meetings more h<strong>and</strong>s-on, active events.<br />

We have a unique <strong>Institute</strong>, in that it is worldwide<br />

<strong>and</strong> is for the development <strong>of</strong> the individual<br />

member.<br />

<strong>The</strong> st<strong>and</strong>ards <strong>of</strong> our development programmes<br />

are monitored <strong>and</strong> governed by our Charter, <strong>and</strong><br />

we are a charitable organisation run for the<br />

benefit <strong>of</strong> our members. But even charitable<br />

organisation require funds in order to run well<br />

<strong>and</strong> therefore we must solve our capitation fee<br />

problem if the <strong>Institute</strong> is to move forward.


GLOBALLY’<br />

We NEED more members, <strong>and</strong> it is my view that<br />

not enough is being done by ALL national<br />

organisations to achieve this. What we <strong>of</strong>fer to<br />

prospective c<strong>and</strong>idates is not yet good enough.<br />

National councils <strong>and</strong> sections must ask<br />

themselves “What is our unique selling<br />

proposition? What differentiates us from other<br />

institutes in our area?” Why should c<strong>and</strong>idates<br />

apply for membership <strong>of</strong> the CILT in their<br />

country?<br />

While In Kuala Lumpur I presented CILT<br />

certificates <strong>and</strong> diplomas to graduates <strong>of</strong> CILT-<br />

Malaysia in a convocation ceremony similar to the<br />

awarding <strong>of</strong> a University degree. It was the<br />

second time I had attended this convocation <strong>and</strong><br />

it is a very impressive event.<br />

It is one <strong>of</strong> CILT-Malaysia’s USPs (unique selling<br />

propositions). Few other National Councils do it<br />

like they do it in Kuala Lumpur. And the large<br />

number <strong>of</strong> proud family members attending that<br />

function was a testament to the esteem in which<br />

the award <strong>of</strong> a CILT certificate or diploma is held.<br />

So I urge all national Councils <strong>and</strong> Sections to<br />

examine what they <strong>of</strong>fer to prospective<br />

members. How does it compare with other<br />

institute bodies in their area? How can it be<br />

improved?<br />

Ours IS the BEST <strong>Institute</strong> <strong>and</strong> therefore it should<br />

<strong>of</strong>fer the best courses, the best communications<br />

<strong>and</strong> the warmest welcome to those wishing to<br />

join – as well as to those who are already<br />

enrolled.<br />

<strong>The</strong> International Council is doing its bit to assist<br />

with (a) its marketing initiative, (b) the new web<br />

site <strong>and</strong> (c) the new education programme. So<br />

when Councils <strong>and</strong> Sections review the<br />

programmes they are <strong>of</strong>fering new c<strong>and</strong>idates,<br />

they should embrace the latest initiatives from<br />

the International Council.<br />

<strong>The</strong> Director General, Cyril; Bleasdale, has been<br />

busy in 2003 actively recruiting in China, the<br />

United Arab Emirates, Indonesia <strong>and</strong> Africa. His<br />

visits have helped to raise the pr<strong>of</strong>ile <strong>of</strong> the CILT in<br />

these countries.<br />

I said earlier that the <strong>Institute</strong> needs funds to<br />

support development. This means recruiting new<br />

members – also prompt payment <strong>of</strong> dues by<br />

Councils <strong>and</strong> Sections. Remember, act locally <strong>and</strong><br />

think GLOBALLY.<br />

Our Director General has said he wishes to curtail<br />

his activities from October 2004, <strong>and</strong> we must<br />

give thought to a replacement structure that<br />

would be as near to cost neutral as possible. This<br />

will be discussed initially with the Vice Presidents<br />

before proposals are put to your council.<br />

<strong>The</strong> number <strong>of</strong> Vice Presidents, <strong>and</strong> their roles in<br />

the <strong>Institute</strong> are also for debate as we move more<br />

<strong>and</strong> more to an active International Council<br />

membership, capable <strong>of</strong> achieving greater<br />

communication, electronically, between our<br />

meetings. We cannot afford to have more<br />

meetings. But we can be more active <strong>and</strong> speedy<br />

in communicating with each other.<br />

It is my wish that those who accept active<br />

positions on the International Council should set<br />

themselves targets for their term <strong>of</strong> <strong>of</strong>fice <strong>and</strong> do<br />

their utmost to achieve them.<br />

In so doing we will accomplish much more <strong>and</strong><br />

CILTWorld issue 9 05<br />

CILT NEWS<br />

Meet Jyanthi,<br />

CMILT<br />

JYANTHIA PATTIS is typical <strong>of</strong> the kind <strong>of</strong> new<br />

member that CILT is seeking to recruit – under<br />

30 <strong>and</strong> female.<br />

After studying for a year in Engl<strong>and</strong> <strong>and</strong> two<br />

years in Australia, Jyanthi returned to her<br />

native Malaysia <strong>and</strong> spent 20 months studying<br />

for CILT Malaysia’s Diploma in Transport,,<br />

which she was awarded at the Convocation<br />

ceremony in 2002.<br />

With her Diploma Jyanthi was able to gain a<br />

position as Executive Officer, <strong>Logistics</strong>, with<br />

Westport, the giant container terminal at Port<br />

Klang. Jyanthi is pictured here in the control<br />

centre atop Westport’s headquarters tower<br />

building (pictured left).<br />

With her qualification gained from CILT<br />

Malaysia, Jyanthi is now entitled to use the<br />

post-nominal CMILT, following the recent<br />

byelaw changes.<br />

set our <strong>Institute</strong> on the right road for today’s<br />

membership. It is our responsibility to act on our<br />

members’ behalf in order to give them full value<br />

for their subscription. This will not happen if all<br />

we do is make savings <strong>and</strong> penny pinch.<br />

We must develop the CILT by introducing the best<br />

education courses, capable <strong>of</strong> being reached by<br />

ALL who want them. We must also be an<br />

information centre, capable <strong>of</strong> being easily<br />

accessed by every member.<br />

Our st<strong>and</strong>ards must be maintained at a high level<br />

<strong>and</strong> the achievement <strong>of</strong> those st<strong>and</strong>ards must be<br />

sought by the brightest <strong>and</strong> the best, both male<br />

<strong>and</strong> female.


06<br />

CILTWorld issue 9<br />

COMMENT<br />

By Alan Marshall, Editor, CILTWorld<br />

FIRST OF ALL, my sincere apologies for the length <strong>of</strong> time<br />

since the last edition <strong>of</strong> CILT World was published (last<br />

February).<br />

Mindful <strong>of</strong> the need for economy, the International Council<br />

decided at its meeting in Ottawa last April that publication<br />

<strong>of</strong> CILT World should be restricted to twice a year. Instead<br />

<strong>of</strong> edition 09 appearing in July, this meant publication<br />

being deferred until September.<br />

But I was also asked to delay publication until the UK Privy<br />

Council (which oversees the rules <strong>of</strong> charitable organisations)<br />

had approved the new bye-laws <strong>and</strong> new post-nominals,<br />

which <strong>Chartered</strong> members had voted for last March.<br />

Unfortunately,this procedure became very protracted.<br />

Of course, during all that time there was no shortage <strong>of</strong><br />

information about the logistics <strong>and</strong> transport pr<strong>of</strong>ession,<br />

<strong>and</strong> whenever possible I have added current news <strong>and</strong><br />

information to the CILT web site<br />

(www.cilt-international.com).<br />

Although I hope we may be able to return to publishing this<br />

magazine newsletter three times a year from 2004,clearly<br />

the way ahead to keep members availed <strong>of</strong> current news<br />

<strong>and</strong> developments is the World Wide Web. On page 09 <strong>of</strong><br />

this edition you will find a special article,highlighting some<br />

<strong>of</strong> the features <strong>of</strong> the CILT international web site.<br />

I would like the printed editions <strong>of</strong> CILT World to focus on<br />

more in-depth issues <strong>of</strong> logistics <strong>and</strong> transport,<strong>and</strong><br />

members’ knowledge <strong>and</strong> experiences which they wish to<br />

share with each other — but there is still a shortage <strong>of</strong><br />

information coming forward. If you have prepared a paper<br />

for presentation,to a conference for example,or you know<br />

<strong>of</strong> such a paper <strong>and</strong> you think its contents will be <strong>of</strong> interest<br />

to our world-wide readership,please let me know. Contact<br />

details are shown in the left-h<strong>and</strong> column <strong>of</strong> page 2.<br />

BALANCING the frequency <strong>of</strong> publication <strong>of</strong> CILT World with<br />

the costs <strong>of</strong> production — which led to the earlier decision to<br />

reduce frequency <strong>of</strong> publication to twice-yearly — is always<br />

difficult.This is one <strong>of</strong> the matters for consideration in the<br />

International Council’s review <strong>of</strong> future strategy,which will<br />

be considered in some detail at the Council meeting in March<br />

2004. In trying to identify what CILT International activities<br />

fall into cost centres <strong>and</strong> what fall into pr<strong>of</strong>it centres,CILT<br />

World drops somewhere in between!<br />

Although the International Council approved in principle<br />

two years ago the notion <strong>of</strong> defraying some production<br />

costs by accepting advertising in CILT World,this proved<br />

difficult to attract.While the <strong>Institute</strong> has a very high quality<br />

<strong>of</strong> <strong>Chartered</strong> membership,the numbers are relatively small<br />

in total (except in the UK) <strong>and</strong> diffuse in their locations.<br />

However,if readers have any serious suggestions to make,<br />

or indeed would wish to use CILT World as a world-wide<br />

advertising medium,please let us know.<br />

READER LETTER<br />

UK airport policy<br />

MEMBERS OF the UK <strong>Institute</strong>’s (ILT’s) Public Policies<br />

Committee were interested <strong>and</strong> somewhat<br />

concerned to read the article in CILT World 08 “UK’s<br />

new airport plans attacked – concerns over<br />

environmental pollution lead to criticisms.”<br />

<strong>The</strong>re is concern that the weight given in CILT World<br />

08 to the views <strong>of</strong> the Royal Commission for the<br />

Environment <strong>and</strong> the <strong>Institute</strong> <strong>of</strong> Public Policy<br />

research, without further commentary, might be<br />

mistaken for ILT policy. It is important that members<br />

know that a detailed, pr<strong>of</strong>essionally-informed<br />

submission has been made to the Department for<br />

Transport <strong>and</strong>, in due course, a further policy paper<br />

will be prepared in response to the imminent revised<br />

Government Consultation for the South East which<br />

will include Gatwick for consideration.<br />

In developing its response to government on the<br />

“Consultation Document on the Future <strong>of</strong> Aviation”<br />

<strong>and</strong> the “SERAS” consultation, the Public Policies<br />

Committee was able to call upon advice from the<br />

very experienced pr<strong>of</strong>essional membership <strong>of</strong> the<br />

Strategic Rail <strong>and</strong> Aviation Forums. <strong>The</strong> ILT made it<br />

clear that improvements to surface access to airports<br />

is a critical issue that must be tacked in parallel with,<br />

<strong>and</strong> within the same timetable as, airport capacity,<br />

<strong>and</strong> that accessing airports via express train services<br />

on the existing regional <strong>and</strong> trunk route was<br />

essential. But new dedicated airport to airport, or<br />

airport to city centre, rail services involving new<br />

infrastructure are unlikely to be justified, as airports<br />

will not generate sufficient air passenger traffic to<br />

support them.<br />

Although the ILT is keen to avoid unnecessary<br />

regulation <strong>and</strong> taxation (which is excessive by<br />

international st<strong>and</strong>ards), it may be necessary to<br />

calculate the traffic effects <strong>of</strong> a possible international<br />

agreement on the taxation <strong>of</strong> aviation fuel as a<br />

feasible means <strong>of</strong> controlling growth <strong>and</strong> dem<strong>and</strong>.<br />

Where noise <strong>and</strong> air quality are concerned, airports<br />

should not bear a harsher share <strong>of</strong> regulatory control<br />

than road or rail operators.<br />

Of particular concern is the contents <strong>of</strong> the Royal<br />

Commission on Environmental Pollution’s response<br />

Unlike the UK, Malaysia<br />

does not face difficult<br />

decisions over<br />

exp<strong>and</strong>ing airport<br />

capacity. Left: Kuala<br />

Lumpur International<br />

Airport (KLIA), opened<br />

in 1998, has scope to<br />

exp<strong>and</strong> to 100 million<br />

passengers a year, with<br />

five runways. At present<br />

KLIA h<strong>and</strong>les 20m<br />

passengers a year with<br />

two runways.<br />

which advocates positively managing down air<br />

travel dem<strong>and</strong> such that there should be no new<br />

airport capacity provided, <strong>and</strong> that air cargo should<br />

be restricted to only high value <strong>and</strong> perishable<br />

goods, diverting the remainder back to shipping<br />

<strong>and</strong> rail. Apart from the implications <strong>of</strong> such a<br />

policy by restricting business <strong>and</strong> leisure flights,<br />

many ILT members will be very concerned at their<br />

agile global supply chains returning to high<br />

inventory <strong>and</strong> unpredictable conditions. <strong>The</strong><br />

premise is that the effect <strong>of</strong> jet aircraft emissions,<br />

particularly at high flight levels, is disproportionately<br />

high, <strong>and</strong> with calculated growth in air travel will<br />

negate the government’s greenhouse gas reduction<br />

targets. <strong>The</strong> science here is extremely questionable<br />

<strong>and</strong> by no means proven.<br />

In the (ILT) Public Policies Committee’s commitment<br />

to “sustainability” we recognise that the issues are<br />

broader than environmental issues.<br />

“Sustainability” in our industrial society<br />

encompasses transport <strong>and</strong> supply chain logistics,<br />

the location <strong>and</strong> type <strong>of</strong> manufacturing processes,<br />

concepts such as re-regionalisation, <strong>and</strong> the effect<br />

<strong>of</strong> economic decisions on the expectations <strong>and</strong><br />

st<strong>and</strong>ard <strong>of</strong> living <strong>of</strong> particular communities. It is<br />

important to recognise the role that the aviation<br />

industry plays within the UK economy. Airport<br />

development decisions are therefore a great deal<br />

broader <strong>and</strong> more complex than a simple<br />

consideration <strong>of</strong> climate change <strong>and</strong> we<br />

recommend that this broader debate should be<br />

represented in CILT World.<br />

JOLYON DRURY, FCILT,<br />

Member, ILT Public Policies Committee.<br />

(Editor’s note: I hope our report in CILT World 08 was<br />

not taken as ILT policy, <strong>and</strong> the report opened with<br />

reference to “despite the UK ILT submitting<br />

substantial evidence in support <strong>of</strong> new runways.” At<br />

the time <strong>of</strong> this edition <strong>of</strong> CILT World going to press<br />

the ‘imminent revised government consultation for<br />

the south east’ – including Gatwick – referred to in<br />

Mr Drury’s letter, had still not been published by the<br />

British government.)


CILT Australia is focusing on making a difference in<br />

the logistics <strong>and</strong> transport industry.<br />

Chairman <strong>and</strong> Chief Executive Len Harper outlined<br />

the progress <strong>of</strong> the enterprising effort at the last<br />

International Council meeting in Kuala Lumpur.<br />

“Our primary task is taking a lead role in developing<br />

the industry <strong>and</strong> creating opportunities for the<br />

people to better themselves,” Len Harper said.<br />

Taking an active role in the development <strong>of</strong> policy<br />

issues was a key step towards making a positive<br />

difference.<br />

In this respect, CILT Australia is actively involved in<br />

opportunities to improve public transport <strong>and</strong><br />

funding options in the development <strong>of</strong> a better<br />

public transport system.<br />

<strong>The</strong> group is also part <strong>of</strong> the drive to improve the<br />

effectiveness <strong>of</strong> freight movements in Australia <strong>and</strong><br />

overseas. CILT Australia is represented on the Sea<br />

Freight Council <strong>and</strong> is a partner in the Australian<br />

<strong>Logistics</strong> Council, responsible for a more efficient<br />

freight logistics network.<br />

Education is ‘major consideration’<br />

Education is another major consideration <strong>and</strong> CILT<br />

Australia is represented on the Industry Advisory<br />

Board (NSW). <strong>The</strong> Board is responsible for advising<br />

Government on the opportunities <strong>of</strong> developing<br />

the learning pathways for people in the industry.<br />

CILT Australia has also organized a number <strong>of</strong><br />

Careers Fairs where graduates <strong>and</strong> corporations<br />

come together to discuss the career opportunities<br />

in the logistics <strong>and</strong> transport industry.<br />

Achievements by corporations <strong>and</strong> individuals are<br />

recognized by way <strong>of</strong> the Australian National<br />

Awards Program. <strong>The</strong> program is sponsored by<br />

CILT Australia in partnership with key companies in<br />

the industry. For instance, the major sponsor in<br />

2003 was Mack Trucks.<br />

“CILT Australia is not a group that sits on its h<strong>and</strong>s<br />

<strong>and</strong> waits for things to happen” Len Harper said.<br />

“Our job is to make it happen in partnership with<br />

the primary beneficiaries in the industry.<br />

“That’s what we call making a difference”.<br />

CILTWorld issue 9 07<br />

CILT NEWS<br />

What’s happening in Australia?<br />

ENVIRONMENTAL damage caused by aviation<br />

could be brought under control if aircraft cruised at<br />

a lower altitude <strong>and</strong> flew in straight lines, according<br />

to leading scientists.<br />

Keith Mans, chief executive <strong>of</strong> the Royal<br />

Aeronautical Society, has claimed that pollution<br />

could be controlled even if the industry grows at<br />

the forecast rate <strong>of</strong> 3%-5% a year. “If we invest in<br />

technology, invest in operational improvements<br />

<strong>and</strong> look at the problems in a holistic way, there is a<br />

good chance we will be able to at least stabilise<br />

emissions in the medium term,” said Mr Mans.<br />

New research suggests that by flying 6,000ft lower<br />

than their present cruising altitude, airlines could<br />

cut the damage caused by vapour trails by 47% —<br />

As well as being Chairman <strong>and</strong><br />

Chief Executive <strong>of</strong> CILT<br />

Australia, Len Harper has now<br />

also been appointed a Vice<br />

President. He is pictured with<br />

other senior colleagues at the<br />

International Council Meeting<br />

in Kuala Lumpur. From left to<br />

right: Joe Walsh (Irel<strong>and</strong>), Vice<br />

President; David Maunder (UK),<br />

Vice President <strong>and</strong> Chairman <strong>of</strong><br />

the Africa Support Group; Peter<br />

O’Keefe, President <strong>of</strong> CILT<br />

2003-05; Dorothy Yuen Tak Fai<br />

(Hong Kong), Vice President;<br />

Cyril Bleasdale, Director-<br />

General; Len Harper (Australia);<br />

<strong>and</strong> Dr Ibrahim V<strong>and</strong>u Chikolo<br />

(Nigeria), Vice President.<br />

Low flying 'would aid air quality'<br />

although they would burn 6% more fuel. Vapour<br />

emissions are viewed as a big contributor to global<br />

warming.<br />

Greener by Design, a group <strong>of</strong> academics urging<br />

the aviation industry to take on board<br />

environmental issues, believes that improved air<br />

traffic control could cut emissions by a further 10%<br />

if planes no longer had to fly “zig-zag” patterns<br />

<strong>and</strong> were able to avoid queuing for take-<strong>of</strong>f <strong>and</strong><br />

l<strong>and</strong>ing slots.<br />

<strong>The</strong> findings contradict warnings from the Royal<br />

Commission on Environmental Pollution that<br />

expansion in air travel is unsustainable.<br />

• See reader letter ‘UK airport policy’ page 06.


08<br />

CILTWorld issue 9<br />

CILT NEWS<br />

New interim CILT group in<br />

South Africa aims to be<br />

“meaningful <strong>and</strong> significant”<br />

THE RECENTLY-ESTABLISHED <strong>Chartered</strong> <strong>Institute</strong><br />

<strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport (South Africa) can make<br />

a meaningful <strong>and</strong> significant contribution to the<br />

<strong>Logistics</strong> <strong>and</strong> Transport industries, both in its<br />

country <strong>and</strong> on the continent. This is the view <strong>of</strong><br />

Gerard de Villiers CMILT, Chairperson <strong>of</strong> the CILT-<br />

SA Interim Committee.<br />

South Africa has one <strong>of</strong> the most modern <strong>and</strong><br />

extensive infrastructures for logistics <strong>and</strong><br />

transport in Africa. This includes:<br />

• approximately 148 licensed airports /<br />

aerodromes; a national road network <strong>of</strong> over<br />

7200km (4,500 miles) – with about 20 000km<br />

(12,500 miles) <strong>of</strong> primary roads planned in the<br />

future);<br />

• the largest port authority in southern Africa<br />

with the best equipped <strong>and</strong> most efficient<br />

network <strong>of</strong> ports on the continent; – <strong>and</strong> over<br />

30 600 km (19,125 miles) <strong>of</strong> single rail track.<br />

South Africa is currently enjoying challenging but<br />

exciting times. Now in its tenth year <strong>of</strong><br />

democratic rule, the country has become the hub<br />

for many economic activities <strong>and</strong> networks <strong>and</strong> is<br />

recognised as one <strong>of</strong> the leading nations on the<br />

continent. It plays a crucial <strong>and</strong> active role in a<br />

number <strong>of</strong> regional initiatives, such as the<br />

Southern African Development Community<br />

(SADC) <strong>and</strong> the New Plan for Africa’s<br />

Development (Nepad).<br />

‘Exciting’<br />

Some <strong>of</strong> the most exciting logistics <strong>and</strong> transport<br />

projects currently under way in South Africa, says<br />

Gerard de Villiers, include:<br />

• Proposed Rapid Rail Link, known as Gautrain,<br />

linking Pretoria, Johannesburg <strong>and</strong> the<br />

Johannesburg International Airport industrial<br />

development zone;<br />

• Construction <strong>of</strong> the deep water Port <strong>of</strong> Coega,<br />

in the Eastern Cape, next to the Coega<br />

Industrial Development Zone; <strong>and</strong><br />

• Development <strong>of</strong> a national freight logistics<br />

strategy with specific focus on regional<br />

movements within the Southern African States.<br />

<strong>Logistics</strong> <strong>and</strong> Transport have been identified by<br />

the South African government as major critical<br />

success factors to the country’s continued growth<br />

<strong>and</strong> development.<br />

Skills development is priority<br />

But the transport sector is only as effective <strong>and</strong><br />

efficient as the people it employs. <strong>The</strong><br />

government has recognised skills development as<br />

a priority <strong>and</strong> has introduced legislation over the<br />

past few years to encourage a culture <strong>of</strong> highquality<br />

life-long workplace learning to stimulate<br />

productivity, economic growth <strong>and</strong> job creation.<br />

It is in the area <strong>of</strong> skills development <strong>and</strong><br />

education <strong>and</strong> training that the CILT in South<br />

Africa can play a vital role. CILT-SA’s purpose is to<br />

establish <strong>and</strong> maintain the pr<strong>of</strong>essional st<strong>and</strong>ing<br />

<strong>of</strong> its members so that they are recognised for<br />

their superior ability <strong>and</strong> expertise to create<br />

<strong>Logistics</strong> <strong>and</strong> Transport value within their<br />

organisations <strong>and</strong> South Africa.<br />

CILT-SA’s approach to establishing itself in the<br />

industry rests on three key thrusts.<br />

Firstly, through continuous development <strong>and</strong><br />

accreditation <strong>of</strong> Pr<strong>of</strong>essional Development<br />

programmes, CILT-SA aims to uplift the<br />

pr<strong>of</strong>essional st<strong>and</strong>ing <strong>of</strong> its members.<br />

Secondly, through the registration <strong>of</strong> <strong>Logistics</strong> <strong>and</strong><br />

Transport pr<strong>of</strong>essionals, CILT-SA will provide<br />

organisations with a source <strong>of</strong> skilled <strong>Logistics</strong> <strong>and</strong><br />

Transport pr<strong>of</strong>essionals. CILT-SA is the only local<br />

learned society for <strong>Logistics</strong> <strong>and</strong> Transport<br />

pr<strong>of</strong>essionals in the country.<br />

Lastly, ongoing events are being arranged. <strong>The</strong>se<br />

functions provide members with excellent<br />

opportunities to network <strong>and</strong> to gain exposure to<br />

Pr<strong>of</strong>. Leon Raath (at<br />

right <strong>of</strong> picture),<br />

General Manager<br />

<strong>Logistics</strong> <strong>of</strong> the South<br />

African government’s<br />

Transnet Limited,<br />

represented CILT-SA<br />

at the International<br />

Council meeting iin<br />

Malaysia. He is seen<br />

capturing the scene<br />

in the Control Tower<br />

at Westport, Port<br />

Klang.<br />

the latest happenings, trends <strong>and</strong> thinking in the<br />

industry. In its brief existence, CILT-SA has<br />

achieved the following:<br />

• <strong>The</strong> setting up <strong>of</strong> a membership database.<br />

• <strong>The</strong> creation <strong>of</strong> a Strategic Plan <strong>and</strong> a Business<br />

Plan to guide the <strong>Institute</strong> in its activities.<br />

• <strong>The</strong> identification <strong>of</strong> key portfolios <strong>and</strong><br />

Champions to drive them. Portfolios<br />

established include Events, International<br />

Liaison, Africa liaison, Membership <strong>and</strong><br />

Pr<strong>of</strong>essional Development.<br />

• <strong>The</strong> organisation <strong>of</strong> a series <strong>of</strong> networking<br />

functions with industry leaders addressing<br />

topical issues.<br />

• <strong>The</strong> establishment <strong>of</strong> links with key learning<br />

institutions.<br />

Gerard de Villiers, CMILT, says: “In achieving its<br />

goals, CILT-SA is working closely with the logistics<br />

<strong>and</strong> transport industry to ensure that we remain<br />

relevant <strong>and</strong> credible, whilst delivering value <strong>and</strong><br />

high quality services.<br />

“We are committed to involving all players in<br />

industry with a specific objective <strong>of</strong> participating<br />

in the development <strong>and</strong> capacitation <strong>of</strong> previously<br />

disadvantaged individuals in the logistics <strong>and</strong><br />

transport industry. We strive for pr<strong>of</strong>essionalism<br />

that is inclusive rather than exclusive <strong>and</strong> actively<br />

work towards developing <strong>Logistics</strong> <strong>and</strong> Transport<br />

in Africa.”


www.cilt-international.com<br />

CILT web site now on line<br />

to keep you up to date<br />

CILT International’s web site is now on line to keep<br />

all members up to date – <strong>and</strong> to let aspiring<br />

members submit their applications.<br />

<strong>The</strong> web site is available at ,<br />

<strong>and</strong> functions as a portal to<br />

CILT’s world-wide organisation. Here are some<br />

hints on navigating around our web site.<br />

On the ‘home page’ you will find all the key links in<br />

the left <strong>and</strong> right columns, with current<br />

information in the centre <strong>of</strong> the screen – <strong>and</strong> across<br />

the top <strong>of</strong> the home page are the latest news<br />

headlines, moving from right-to-left like a ‘tickertape.’<br />

Click on the headline as it moves across your<br />

screen, <strong>and</strong> you will be taken to the full news story.<br />

If you want to go to the web site <strong>of</strong> a particular<br />

country’s CILT organisation, you should click on<br />

‘jump to country sites’ at the top right <strong>of</strong> the home<br />

page. A drop-down dialogue box will appear <strong>and</strong><br />

you can click on your chosen country. At present,<br />

there are links to CILT web sites in Cyprus, Hong<br />

Kong, India, Irel<strong>and</strong>, North America, Pakistan,<br />

Singapore, Thail<strong>and</strong> <strong>and</strong> the United Kingdom.<br />

‘Membership’ form<br />

By clicking on ‘CILT Membership’ <strong>and</strong> ‘membership<br />

enquiries’ an application form will appear. If you<br />

know someone who wishes to join CILT, or<br />

someone you wish to sponsor for membership,<br />

guide them to this ‘electronic’ application form on<br />

the web site.<br />

Depending in which country the applicant is based,<br />

the web site will direct the completed application<br />

form automatically to the appropriate National<br />

Council or Section, or otherwise to the Director-<br />

General. Details <strong>of</strong> education training opportunities<br />

<strong>and</strong> information are also available by clicking on<br />

‘CILT Education.’<br />

CILT India<br />

Conference<br />

CILT-India will hold its 9th International Conference<br />

on Friday 16th <strong>and</strong> Saturday 17th January, 2004 in<br />

the Banquet Hall, Hotel Ashok, Chanakyapuri, New<br />

Delhi. <strong>The</strong> theme <strong>of</strong> the Conference is<br />

“Transportation <strong>and</strong> <strong>Logistics</strong> - 2004 & Beyond”.<br />

Details from <br />

For up-to-date news <strong>and</strong> information, either click on<br />

the ‘ticker-tape’ at the top <strong>of</strong> the home page, or click<br />

on ‘CILT News.’ In this part <strong>of</strong> the web site you will<br />

find the latest news reports from CILT World. Choose<br />

a story you wish to read, click on the orange headline<br />

<strong>and</strong> the fully story will be displayed. News stories are<br />

archived monthly, <strong>and</strong> earlier items can be found by<br />

navigating through the previous months.<br />

You can also go to the CILT World archive <strong>and</strong><br />

download PDF copies <strong>of</strong> previous editions <strong>of</strong> CILT<br />

Dubai CILT conference,<br />

March 2004<br />

THE NEXT meeting <strong>of</strong> the CILT International<br />

Council is to take place on 21 - 23 March, 2004,<br />

in Dubai. Associated with this meeting, CILT<br />

Dubai are proposing a conference on Saturday<br />

20th March, which would be a high pr<strong>of</strong>ile<br />

event for CILT.<br />

CILTWorld issue 9 09<br />

USEFUL INFORMATION<br />

World. A copy <strong>of</strong> the current edition <strong>of</strong> CILT World is<br />

not, however, displayed on the web site, as this is<br />

intended only for fully paid-up CILT members, who<br />

receive copies either printed in the UK <strong>and</strong> sent to<br />

National Councils <strong>and</strong> Sections, or printed locally by<br />

National Councils.<br />

• News <strong>and</strong> information are updated regularly, so<br />

please make a point <strong>of</strong> logging on to <br />

frequently to keep abreast <strong>of</strong><br />

new developments.<br />

When full details <strong>of</strong> conference arrangements are<br />

available, they will be posted on the CILTinternational.com<br />

web site. After the<br />

International Council meeting it is proposed to<br />

arrange optional technical visits to the Port <strong>of</strong><br />

Dubai, <strong>and</strong> the Emirates Airline training academy.


10<br />

CILTWorld issue 9<br />

LOGISTICS<br />

<strong>Logistics</strong> process for supply chain<br />

management – some reality<br />

A SUPPLY CHAIN is not a series <strong>of</strong> links forged<br />

together for a common purpose. That is a nice<br />

image. However it minimises the reality <strong>of</strong> the<br />

chain <strong>and</strong> how each link in that chain must design<br />

its own logistics process to function within the<br />

chain. As a result, there are supply chains within<br />

each supply chain. With supply chains, the<br />

emphasis is on logistics because that is the vital<br />

driver <strong>of</strong> the supply chain.<br />

<strong>The</strong> success <strong>of</strong> the chain depends on many things.<br />

How well <strong>and</strong> how clearly the key player in the<br />

chain, the large retailer/mass merch<strong>and</strong>iser or<br />

whoever, has defined what he is doing <strong>and</strong> why<br />

he is doing it that way. For suppliers located within<br />

the chain, this is important. <strong>The</strong>re is no one<br />

st<strong>and</strong>ard universal chain. What you are dealing<br />

with are multiple, different supply chains <strong>and</strong><br />

logistics processes <strong>and</strong> supply chains for each<br />

customer. That means developing agile, tailored<br />

logistics solutions to meet the requirements <strong>of</strong><br />

each customer.<br />

Each chain is really a series <strong>of</strong> buyers <strong>and</strong> sellers <strong>of</strong><br />

products <strong>and</strong> services. That means that each link<br />

participant has his own objectives, <strong>and</strong> sometimes<br />

conflicting objectives, which can work against<br />

supply chain effectiveness.<br />

Companies buy <strong>and</strong> sell <strong>and</strong> participate in the<br />

supply chain for their own reasons. This is an<br />

important <strong>and</strong> sometimes overlooked<br />

fundamental <strong>of</strong> developing a working logistics<br />

process, both for the entire chain <strong>and</strong> for each link<br />

in the chain. It is also the driver behind the need<br />

for collaboration between <strong>and</strong> among various<br />

buyers <strong>and</strong> sellers.<br />

A relay race<br />

Think <strong>of</strong> the supply chain as a relay race with good<br />

speed by each runner <strong>and</strong> a great h<strong>and</strong><strong>of</strong>f <strong>and</strong><br />

exchange <strong>of</strong> the baton between runners.<br />

<strong>The</strong> diversity <strong>of</strong> participants in the chain can create<br />

a complex <strong>and</strong> long process. <strong>The</strong> supply chain<br />

design <strong>and</strong> plan must be clearly communicated.<br />

All parties must underst<strong>and</strong> how <strong>and</strong>, especially,<br />

why the chain is supposed to function. This<br />

becomes more important as the complexity <strong>and</strong><br />

length <strong>of</strong> the chain grows. Suppliers to suppliers<br />

to suppliers need to underst<strong>and</strong> the ‘what <strong>and</strong><br />

why’ so they can design their own production <strong>and</strong><br />

logistics process <strong>and</strong> cycle time.<br />

Suppliers located in other countries need to<br />

underst<strong>and</strong> the supply chain given the time <strong>and</strong><br />

distance they are from the final supply chain<br />

“<strong>The</strong> supply chain should be<br />

designed from the end user<br />

back through the various<br />

product <strong>and</strong> service providers,<br />

<strong>and</strong> the purpose should be<br />

transparent.”<br />

destination. Factor in uncertainty – a primary<br />

reason for inventory <strong>and</strong> something that increases<br />

as the supply chain complexity <strong>and</strong> distances<br />

increase – <strong>and</strong> the need for proper supply chain<br />

strategic design <strong>and</strong> tactical implementation is<br />

compounded.<br />

Expediting <strong>and</strong> other crises are symptoms <strong>of</strong><br />

supply chain problems. <strong>The</strong>re is more involved<br />

than a ‘weakest link’. Excessive <strong>and</strong> consistent<br />

occurrences are signs <strong>of</strong> poor supply chain design<br />

<strong>and</strong> execution. And no s<strong>of</strong>tware can make up for<br />

supply chain design <strong>and</strong> execution flaws or<br />

shortcomings. S<strong>of</strong>tware is a means to an end, a<br />

tool. It is not an end in <strong>and</strong> <strong>of</strong> itself to supply chain<br />

success.<br />

Cleary defined <strong>and</strong> delegated<br />

<strong>The</strong> supply chain should be designed from the end<br />

user back through the various product <strong>and</strong> service<br />

providers. <strong>The</strong> purpose should be transparent.<br />

Each party’s role in the movement <strong>of</strong> product <strong>and</strong><br />

information should be clearly defined <strong>and</strong><br />

delegated. Communication should be open <strong>and</strong><br />

flow both ways. <strong>The</strong> potential for exceptions<br />

should be recognised <strong>and</strong> be built into<br />

contingencies for the plan.<br />

But note – they are exceptions. When exceptions<br />

occur too <strong>of</strong>ten, there is no process. <strong>The</strong>re are just<br />

multiple entities each doing what they think they<br />

should do. <strong>The</strong> result is that the very purpose <strong>of</strong><br />

supply chain management, to drive out<br />

inefficiencies, is lost. Instead the ‘process’ has<br />

reconfirmed <strong>and</strong> created its own inefficiencies.<br />

<strong>The</strong> process should be designed from both the<br />

strategic <strong>and</strong> tactical views. <strong>The</strong> strategic should<br />

set out the gr<strong>and</strong> plan <strong>and</strong> purpose <strong>and</strong> to define<br />

the players <strong>and</strong> their roles <strong>and</strong> responsibilities.<br />

<strong>The</strong>n the tactical, operational design must address<br />

the details to make the process function<br />

effectively.<br />

No matter where you are positioned in the supply<br />

chain <strong>and</strong> no matter how well the supply chain is<br />

designed <strong>and</strong> operated, here are points you<br />

should address in your company’s logistics<br />

process.<br />

• Recognise that supply chain management has<br />

different meanings in different industries. <strong>The</strong><br />

importance <strong>of</strong> transportation cost or inventory<br />

or information technology can impact the<br />

design <strong>and</strong> operation <strong>of</strong> the logistics process.<br />

Underst<strong>and</strong> customer requirements<br />

• Underst<strong>and</strong> what each <strong>of</strong> your customers<br />

wants <strong>and</strong> why. Each customer may have his<br />

own requirements. Know them. Ask questions.<br />

Communicate internally <strong>and</strong> work together.<br />

Get forecasts for each customer, that match the


egional configuration <strong>of</strong> your distribution<br />

centres. This enables you to better ensure that<br />

you have the right products positioned at the<br />

right warehouses to meet their local dem<strong>and</strong>s.<br />

This is important for being able to deliver full,<br />

complete orders on time.<br />

• Reduce your internal total logistics cycle time,<br />

with purchasing, manufacturing, customer<br />

order <strong>and</strong> shipping, to have product ready <strong>and</strong><br />

available for delivery to the customer. Seek<br />

improvements to reduce the cycle time <strong>and</strong><br />

improve agility. Communicate the logistics<br />

process within the company, both in general<br />

<strong>and</strong> for specific, key customers, so everyone<br />

internally knows what will be done, why <strong>and</strong><br />

how. Analyse your distribution network. Are<br />

your warehouses in the correct locations for<br />

maximum supply chain effectiveness? Each <strong>of</strong><br />

your customers expects his orders to be<br />

delivered complete, accurate <strong>and</strong> on time.<br />

Become a ‘valued supplier’<br />

Make sure you are capable <strong>of</strong> doing that<br />

consistently so that you are a valued supplier. Do<br />

not fixate on lesser points, such as your LTL<br />

program. Instead focus on how that <strong>and</strong> other<br />

points come together as a cohesive effort.<br />

• Develop <strong>and</strong> communicate to your suppliers<br />

what you are doing, why you are doing it <strong>and</strong><br />

what you expect <strong>of</strong> them. Learn their processes<br />

to help you design the best one. Collaborate<br />

with them to improve their processes. Have<br />

them develop <strong>and</strong> communicate to their<br />

suppliers. Optimising your own needs without<br />

regard to your suppliers’ can really suboptimise<br />

your logistics programme.<br />

• Learn your international suppliers’ operations<br />

<strong>and</strong> logistics cycle time. <strong>The</strong> lead-time with<br />

international sourcing <strong>and</strong> its impact in<br />

inventory <strong>and</strong> on operations makes this very<br />

important. Always having inventory in transit,<br />

in the pipeline, smooths some <strong>of</strong> the peaks<br />

<strong>and</strong> valleys in inventory replenishment <strong>and</strong><br />

availability, given the distance <strong>and</strong> lead times.<br />

Learning when ocean carriers ship from the<br />

overseas port <strong>and</strong> arrive at your port <strong>of</strong> entry is<br />

a step to reducing bunching <strong>of</strong> incoming<br />

containers <strong>and</strong> product. Depending upon<br />

your distribution or plant locations, analyse<br />

using both ‘mini-l<strong>and</strong>bridge’ <strong>and</strong> all-water<br />

options. Look at using more than one carrier<br />

to h<strong>and</strong>le your shipments. Different sailing<br />

dates <strong>and</strong> arrival dates gives you alternate<br />

movements <strong>of</strong> inventory. Look at having a<br />

multi-modal approach. Depending upon your<br />

products <strong>and</strong> their characteristics, consider<br />

flying some product to also keep inventory<br />

flowing to reduce gaps <strong>and</strong> bunching. Do not<br />

fixate on such things as ‘premium freight’<br />

with regard to airfreight. That is an antiquated<br />

definition <strong>and</strong> ignores the cycle time,<br />

customer service <strong>and</strong> inventory issues <strong>of</strong><br />

supply chain management.<br />

• Reduce the number <strong>of</strong> suppliers <strong>and</strong> service<br />

providers you work with. Besides the benefits <strong>of</strong><br />

consolidated volume <strong>and</strong> leveraging, using<br />

fewer firms limits, if not reduces, the complexity<br />

<strong>of</strong> your supply chain. Unnecessary, extra players<br />

can run counter to improving the process with<br />

collaboration.<br />

And, when you think you have it all worked out,<br />

take a deep breath, smile, <strong>and</strong> get ready to make<br />

changes. Your customers’ expectations <strong>and</strong> needs<br />

are dynamic. Your logistics process must be agile<br />

to meet the new dem<strong>and</strong>s.<br />

If you excel at your supply chain, your company<br />

will have a competitive advantage.<br />

This article is based on an item that appeared on<br />

the website <strong>of</strong> www.eyefortransport.com – a free<br />

information portal for the freight transportation<br />

industry, updated daily.<br />

CILTWorld issue 9 11<br />

LOGISTICS<br />

RESEARCH SHOWS<br />

HOW I.T. DRIVES LATEST<br />

SUPPLY-CHAIN TRENDS<br />

THE INSTITUTE <strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport (ILT)<br />

– the UK arm <strong>of</strong> the CILT – together with DCE<br />

Consultants launched the ‘Supply-Chain<br />

Package Solutions H<strong>and</strong>book’ at ILT2003, the<br />

ILT’s annual logistics convention.<br />

<strong>The</strong> H<strong>and</strong>book is a comprehensive guide for<br />

Supply-Chain, Operations or Information<br />

Technology (IT) Directors in any industry, who<br />

want to implement highly competitive<br />

supply-chains that make the best use <strong>of</strong> IT<br />

<strong>and</strong> package s<strong>of</strong>tware.<br />

<strong>The</strong> H<strong>and</strong>book is the result <strong>of</strong> extensive<br />

research into the latest supply-chain trends<br />

<strong>and</strong> it shows how IT is:<br />

• Facilitating collaboration in the extended<br />

supply-chain<br />

• Enhancing supply-chain visibility through<br />

effective event management<br />

• Establishing dynamic supplier relationship<br />

management<br />

• Using real time customer data to improve<br />

dem<strong>and</strong> planning<br />

IT performs a critically important role in all<br />

supply-chain execution, management <strong>and</strong><br />

support activities. One <strong>of</strong> the key drivers for<br />

major change in the supply-chain has been<br />

the emergence <strong>of</strong> technologies enabling<br />

integration <strong>and</strong> real time information sharing<br />

across an extended supply-chain, providing<br />

the visibility that is now being dem<strong>and</strong>ed by<br />

customers <strong>and</strong> suppliers.<br />

Companies today are thus competing<br />

through the effectiveness <strong>of</strong> their supplychains<br />

but the diversity in today’s supplychain<br />

s<strong>of</strong>tware market creates complexity<br />

<strong>and</strong> confusion for a potential purchaser.<br />

<strong>The</strong> H<strong>and</strong>book guides readers through the<br />

latest advances in technology that are<br />

supporting <strong>and</strong>, increasingly, driving new,<br />

more sophisticated, collaborative <strong>and</strong><br />

dem<strong>and</strong> driven supply-chain models. It<br />

discusses how companies are moving<br />

towards these advanced supply-chain models<br />

<strong>and</strong> how long-term sustainable change,<br />

operational benefits <strong>and</strong> return on<br />

investment (ROI) can be achieved through<br />

Operational Excellence.<br />

Copies <strong>of</strong> this extensive report can be<br />

purchased from the ILT’s Bookshop:<br />

ILT Members: £150 +p&p<br />

Non ILT members: £200 +p&p<br />

Contact: ILT Bookshop.<br />

Tel: +44 (0) 1536 740104.<br />

Email: bookshop@iolt.org.uk


12<br />

CILTWorld issue 9<br />

ROAD PRICING<br />

London congestion charging brings<br />

‘impressive reductions’ in traffic<br />

In February 2003, London controversially became the largest city<br />

in the world to attempt to improve the movement <strong>of</strong> people <strong>and</strong><br />

goods by introducing a congestion charge.<br />

After six months, Central London is a changed<br />

place – with 50,000 fewer cars per day being<br />

driven in the charging zone, but only 4,000 fewer<br />

people are entering central London each day.<br />

Around 110,000 motorists a day pay the charge.<br />

Public transport ridership has risen substantially,<br />

especially on buses. 15,000 extra passengers are<br />

using buses in the morning rush hour. Bus<br />

journeys that may have taken half-an-hour before<br />

now take only a few minutes.<br />

CONGESTION CHARGING commenced in central<br />

London on 17 February 2003. A £5 charge ($7.70)<br />

is required to be paid for all vehicles within the<br />

charging zone between 7:00 <strong>and</strong> 18:30 on<br />

Mondays-Fridays – unless the vehicle is exempt or<br />

the driver or a vehicle occupant – such as a resident<br />

– is entitled to a discount.<br />

Vehicles entering the charging zone are<br />

photographed by banks <strong>of</strong> cameras that record the<br />

time <strong>and</strong> details <strong>of</strong> vehicle registration plates. Each<br />

night, the details are checked electronically against<br />

the records <strong>of</strong> payments made by drivers – on the<br />

Internet, at selected shops, fuel-filling stations <strong>and</strong><br />

car parks, by post in advance, by telephone, by<br />

SMS text message from a mobile (cellular) phone,<br />

or at British Telecom Internet kiosks.<br />

If a payment is not recorded for a vehicle by 22.00,<br />

the vehicle owner’s details are downloaded from<br />

the UK’s Driver <strong>and</strong> Vehicle Licensing Centre <strong>and</strong> a<br />

penalty notice is issued. <strong>The</strong> penalty charge is £40<br />

($62) if paid within 14 days, rising to £80 ($124) if<br />

paid within 28 days <strong>and</strong> £120 ($186) after then.<br />

Persistent evaders can have their vehicles clamped,<br />

towed away or impounded <strong>and</strong> broken up.<br />

Transport for London (TfL) – London Mayor Ken<br />

Livingstone’s agency that oversees all transport<br />

issues in the UK capital – says in its November<br />

2003 monitoring report that the Central London<br />

Congestion Charging scheme has continued to<br />

deliver “impressive reductions” in traffic <strong>and</strong><br />

congestion after the first six months <strong>of</strong> operation.<br />

More than 50% <strong>of</strong> London residents say they<br />

support or tend to support the scheme compared<br />

to around 30% who oppose or tend to oppose it.<br />

Now the British government is talking <strong>of</strong> a national<br />

congestion charge.<br />

<strong>The</strong> following article is based on the first<br />

monitoring report, published in November 2003,<br />

reviewing the first six months <strong>of</strong> the London<br />

scheme.*<br />

TfL says the congestion charging scheme directly<br />

tackles four key transport priorities for London:<br />

- reducing congestion;<br />

- improving bus services;<br />

- improving journey time reliability for car users;<br />

- <strong>and</strong> making the distribution <strong>of</strong> goods <strong>and</strong><br />

services more reliable, sustainable <strong>and</strong> efficient.<br />

It is also aimed at raising significant funds to<br />

improve London’s transport system.<br />

Reduced Traffic Levels <strong>and</strong> Congestion<br />

Six months from inception <strong>of</strong> congestion charging,<br />

TfL’s surveys show 50,000 fewer cars per day are<br />

being driven in the charging zone, with the<br />

majority <strong>of</strong> drivers switching to public transport or<br />

other modes <strong>of</strong> transport such as bicycles, scooters<br />

<strong>and</strong> car sharing, Some are diverting around the<br />

zone, but overall only 4,000 fewer people now<br />

come into the charging zone.<br />

Traffic delays have been reduced <strong>and</strong> the increased<br />

public transport capacity is successfully<br />

accommodating new bus passengers.<br />

More than 50% <strong>of</strong> London residents support or<br />

tend to support the scheme, compared to around<br />

30% who oppose or tend to oppose it.<br />

Congestion levels within the charging zone are<br />

now lower than at any stage since the mid-1980s,<br />

<strong>and</strong> the number <strong>of</strong> four-wheeled vehicles entering<br />

the zone – the main cause <strong>of</strong> congestion – has<br />

dropped by 16%. This has cut the amount <strong>of</strong> time<br />

drivers spend in queues; cut journey times;<br />

increased average speed; <strong>and</strong> appears to have cut<br />

the number <strong>of</strong> reported accidents.<br />

<strong>The</strong> cut in congestion could now save an average<br />

<strong>of</strong> ten minutes on an 80-minute round-trip to the<br />

zone. TfL’s target <strong>of</strong> reducing traffic delays in the<br />

zone by 20-30% has been achieved with an actual<br />

fall <strong>of</strong> around 30%.<br />

Public transport is coping well with the increased<br />

number <strong>of</strong> ex-car users. Before congestion<br />

charging was introduced, TfL increased bus<br />

capacity – with additional new vehicles, including<br />

London’s first articulated buses on some services,<br />

<strong>and</strong> some entirely new bus routes – which were<br />

needed to accommodate the 15,000 extra bus<br />

passengers travelling to the congestion charging<br />

zone during the morning peak period.<br />

Bus operations are more reliable than before, with<br />

excess waiting time at bus stops reduced by a<br />

third, <strong>and</strong> lost kilometres due to traffic delays cut<br />

by 60%. Additional bus lanes have been


✁<br />

iv CILTWorld issue 9<br />

MARKETING CO-ORDINATORS<br />

<strong>The</strong> International Council marketing committee seeks to recommend policies to attract new members to CILT.<br />

<strong>The</strong> committee has a co-ordinator, Iain Parsons who links with Councils <strong>and</strong> Sections through a network <strong>of</strong><br />

marketing advisers. Details are shown below.<br />

Country Nominated Marketing Advisor E-Mail address<br />

Marketing Committe Iain parsons Iain.Parsons@Wirralsurf.co.uk<br />

Australia Len Harper Harps@sneaker.net.au (or) citia@mail.smartchat.net.au<br />

Bangladesh Amirul I. Chowdhury Amirul@tcl.4mg.com<br />

Ghana Addai Peter Otchere Travelex@hotmail.com<br />

Hong Kong Dr S.C.Wong hhecwsc@hkucc.hku.hk<br />

India Mr V.N. Mathur edchg@del3.vsnl.net.in<br />

Irel<strong>and</strong> Barry O’Grady philip@citi.iol.ie<br />

Kenya Mr Anyangogi anyangogi@gt.co.ke<br />

Malaysia Dr Abdul Samad bin Mohamed citm@po.jaring.my<br />

Malta Bruno Olivier mark.bruno@mma.gov.mt<br />

Mauritius Details awaited iks@intnet.mu (or) mpa@intnet.mu<br />

Nepal Details awaited Raunair@unlimit.com<br />

New Zeal<strong>and</strong> Bruce Draper Citnz@citnz.org.nz (or) Bruce@itnz.org.nz<br />

Nigeria Gregg Ilukwe Gezhil@linkserve.com.ng<br />

North America Hazim Ghonima Ghonima@citna.com<br />

Pakistan Mr Humera Ysmeen Lodhi Citkhpak@yahoo.com (or) e-mail@tachno-consult.com<br />

Singapore Ivan Neo Cit@pacific.net.sg (or) ivanneo@asia1.com<br />

South Africa Details awaited pfreeman@csir.co.za. (or) gerarddv@khuthele.co.za<br />

Sri Lanka Details awaited Cit-sl@sathsindu.com.ik<br />

Tanzania Details awaited Fungafungasaad@hotmail.com.or<br />

Thail<strong>and</strong> Details awaited Admin@ciltthai.com<br />

Ug<strong>and</strong>a Details awaited Eolupot@yahoo.com<br />

U A E Jitendra Misra capt.misra@osmdubai.com<br />

United Kingdom Brian Ford Bford@iolt.org.uk<br />

Zambia Details awaited Muhechi@coppernet.zm<br />

Zimbabwe David Cruttenden utgceo@africaonline.co.zw<br />

PLEASE CUT ALONG DOTTED LINE AND RETURN IN AN ENVELOPE TO:<br />

THE CHARTERED INSTITUTE OF LOGISTICS AND TRANSPORT<br />

C/O ELECTORAL REFORM SERVICES<br />

INDEPENDENCE HOUSE<br />

33 CLARENDON ROAD<br />

LONDON<br />

N8 ONW<br />

ENGLAND


I am proud <strong>and</strong> honoured to be elected as your<br />

President for my term <strong>of</strong> 2 years from 1 October<br />

2003. I look forward to continue the development <strong>of</strong><br />

the <strong>Institute</strong> <strong>and</strong> it’s strategy, which my predecessor<br />

encouraged under the theme “What’s Next?”. <strong>The</strong><br />

aim is to address our future strategy. I also wish to<br />

pay tribute to Jack So, who has now relinquished<br />

<strong>of</strong>fice to become Past President. We are grateful for<br />

his commitment <strong>and</strong> encouragement in developing<br />

a membership base in mainl<strong>and</strong> China.<br />

Last year we saw the culmination <strong>of</strong> the work that<br />

has gone into debating <strong>and</strong> agreeing the<br />

propositions which were to be put to the<br />

membership to change our bye-laws, to recognise<br />

new post nominals <strong>and</strong> introduce the new grade <strong>of</strong><br />

Member. I am very pleased that the Privy Council<br />

gave authority to introduce the new bye-laws on the<br />

23 September 2003.<br />

I am pleased to report we were able to agree a<br />

proposal to submit to a future Council meeting that<br />

the membership in Beijing should be recognised as<br />

an Independent Section through the China<br />

Communications <strong>and</strong> Transportation Association<br />

(CCTA). I am also delighted that we were able to<br />

grant independent status to our Section in Dubai, in<br />

the UAE. It proves there is a significant role for our<br />

Important changes in our <strong>Institute</strong> bye-laws took<br />

place in September 2003 when the Privy Council<br />

approved new bye-laws. <strong>The</strong>se changes have<br />

resulted in the <strong>Institute</strong> being able to establish a new<br />

grade <strong>of</strong> “Member” which together with the<br />

appropriate education <strong>and</strong> experience qualifications<br />

will enable a member once elected to have a post<br />

nominal MILT.<br />

<strong>The</strong> former grade <strong>of</strong> “Associate” has now been<br />

abolished, since it is thought more fitting that many<br />

<strong>of</strong> our Associates could qualify for Member status<br />

<strong>and</strong> may qualify for MILT. This will give status <strong>and</strong><br />

international recognition to this important group <strong>of</strong><br />

our membership. We will <strong>of</strong> course continue to<br />

welcome those who have an interest in logistics <strong>and</strong><br />

transport but do not seek full membership <strong>and</strong><br />

become Affiliate members. This does not carry a post<br />

nominal.<br />

<strong>The</strong> changes are significant because they now enable<br />

all <strong>of</strong> us to recruit younger members into our <strong>Institute</strong><br />

<strong>and</strong> to give them much earlier recognition in their<br />

<strong>Institute</strong> as countries seek to develop pr<strong>of</strong>essional<br />

management in the logistics <strong>and</strong> transport<br />

disciplines which is <strong>of</strong> course so necessary if countries<br />

are to maximise their economic potential.<br />

As International Vice President, I was constantly<br />

made aware <strong>of</strong> the unique role <strong>of</strong> our <strong>Institute</strong> in its<br />

international dimension, <strong>and</strong> the recognition that we<br />

are multimodal with a mission to provide education<br />

<strong>and</strong> training for our membership through our policy<br />

<strong>of</strong> continuous pr<strong>of</strong>essional development.<br />

I wish to take this opportunity to thank the<br />

International Vice Presidents for their<br />

encouragement <strong>and</strong> support <strong>and</strong> also to the Chief<br />

Officers <strong>of</strong> our <strong>Institute</strong> who particularly have borne<br />

the brunt <strong>of</strong> introducing the changes, which were<br />

approved by the International Council <strong>and</strong> approved<br />

by a membership vote.<br />

In my role as President, I want to have proper regard<br />

to the aspirations <strong>of</strong> our membership who wish to<br />

see our <strong>Institute</strong> raise its pr<strong>of</strong>ile, recruit members <strong>and</strong><br />

to make it more relevant in to-day’s business world.<br />

Peter J O’Keefe FCILT<br />

President<br />

22 January 2004<br />

career. <strong>The</strong> new grade <strong>of</strong> MILT is supported by a new<br />

Certificate in <strong>Logistics</strong> <strong>and</strong> Transport <strong>and</strong> is a stepping<br />

stone towards those who would wish to qualify for<br />

<strong>Chartered</strong> Membership.<br />

For all members new post nominals are now<br />

introduced to reflect our new title. Members should<br />

now use these.<br />

<strong>Chartered</strong> Fellow: FCILT<br />

<strong>Chartered</strong> Member: CMILT<br />

Member: MILT<br />

<strong>The</strong> Council will now examine its future strategy<br />

under “What’s Next?” having achieved a change in<br />

title <strong>and</strong> made our <strong>Institute</strong> more relevant to<br />

members. Inevitably we have more to do particularly<br />

in communicating with our membership. I am<br />

pleased that CILT World has been well received by<br />

our membership. At the same time we have spent a<br />

great deal <strong>of</strong> time <strong>and</strong> energy in commissioning our<br />

new CILT website, www.cilt-international.com. I<br />

hope you will take the opportunity to visit the site<br />

regularly with its breaking news facility.<br />

CILTWorld issue 9 i<br />

ANNUAL REPORT AND ACCOUNTS – SPECIAL SUPPLEMENT<br />

THE CHARTERED INSTITUTE<br />

OF LOGISTICS AND TRANSPORT<br />

PRESIDENT’S REPORT<br />

Peter O’Keefe<br />

President CILT<br />

Report from Director General<br />

During the year I have made a number <strong>of</strong> visits to<br />

Councils <strong>and</strong> Sections overseas on behalf <strong>of</strong> the<br />

Council to develop membership particularly in new<br />

countries. It is anticipated that Mainl<strong>and</strong> China will<br />

soon become a new Independent Section <strong>and</strong><br />

discussions are now taking place with Indonesia.<br />

<strong>The</strong>re is a growing worldwide interest in our <strong>Institute</strong><br />

since we have a unique role in being both<br />

international, multimodal <strong>and</strong> with a Royal Charter<br />

which gives a recognition <strong>of</strong> our pr<strong>of</strong>essional<br />

st<strong>and</strong>ards <strong>and</strong> quality. We intend to protect our<br />

st<strong>and</strong>ards while maintaining our core objective <strong>of</strong><br />

training <strong>and</strong> education.<br />

May I thank all those who have given me their time<br />

<strong>and</strong> support in enabling me to carry out my task <strong>of</strong><br />

serving the membership.<br />

Cyril Bleasdale OBE FCILT<br />

Director General<br />

22 January 2004


ii CILTWorld issue 9<br />

ANNUAL ACCOUNTS<br />

ANNUAL GENERAL MEETING<br />

NOTICE IS HEREBY GIVEN that the 2004 Annual<br />

General Meeting <strong>of</strong> the <strong>Institute</strong> will be held at<br />

<strong>The</strong> Fairmont Hotel,PO Box 97555,<br />

Sheikh Zayed Road, Dubai. on Monday 22 March<br />

2004 at 1.30 p.m. to conduct the following<br />

business:<br />

As Ordinary Business<br />

1. To consider <strong>and</strong> if thought fit adopt the<br />

Accounts for the year ended 30 September<br />

2003 <strong>and</strong> the reports <strong>of</strong> the Council <strong>and</strong><br />

Auditors.<br />

2. To re-appoint Mazars as Auditors <strong>and</strong> to<br />

authorise Council to agree their<br />

remuneration.<br />

By Order <strong>of</strong> the Council<br />

Cyril Bleasdale OBE<br />

Director General <strong>and</strong> Secretary<br />

22 January 2004<br />

Notes:<br />

1. An abstract <strong>of</strong> the annual accounts <strong>of</strong> the<br />

<strong>Institute</strong> for the year to 30 September 2003 is<br />

shown on these pages. A copy <strong>of</strong> the full<br />

accounts for the year can be obtained on<br />

request to J Kinley, Director <strong>of</strong> Finance, 11/12<br />

Buckingham Gate, London SW1E 6LB or<br />

email jkinley@iolt.org.uk.<br />

2. An <strong>Institute</strong> Member (A <strong>Chartered</strong> Fellow or<br />

<strong>Chartered</strong> Member) entitled to attend <strong>and</strong><br />

vote at the meeting convened by this notice is<br />

entitled to appoint a proxy to attend <strong>and</strong> vote<br />

instead <strong>of</strong> him. A proxy must be an <strong>Institute</strong><br />

Member <strong>of</strong> the <strong>Institute</strong> or the chairman <strong>of</strong><br />

the meeting.<br />

3. <strong>The</strong> appointment <strong>of</strong> a proxy will not prevent<br />

you from subsequently attending <strong>and</strong> voting<br />

at the meeting in person.<br />

4. To be effective the instrument appointing a<br />

proxy, <strong>and</strong> any power <strong>of</strong> attorney or other<br />

authority under which it is executed (or a duly<br />

certified copy <strong>of</strong> any such power or<br />

authority), must be deposited at the <strong>of</strong>fice <strong>of</strong><br />

the <strong>Institute</strong>, as set out in the Form <strong>of</strong> Proxy,<br />

not less than 48 hours before the time <strong>of</strong><br />

holding the meeting.<br />

FINANCIAL ACTIVITIES FOR THE YEAR ENDED 30 SEPTEMBER 2003<br />

Unrestricted Funds Endowment Total<br />

General Other Total Funds Funds 2002<br />

£'000 £'000 £'000 £'000 £'000 £'000<br />

Income <strong>and</strong> Expenditure<br />

Incoming Resources<br />

Activities in furtherance <strong>of</strong> the charity’s objects<br />

Subscriptions <strong>and</strong> fees 85 - 85 - 85 91<br />

Dividends <strong>and</strong> interest 9 2 11 13 24 25<br />

Total 94 2 96 13 109 116<br />

Resources Expended<br />

Charitable Expenditure<br />

Cost <strong>of</strong> activities in furtherance <strong>of</strong> the charity’s objectives<br />

Pr<strong>of</strong>essional activities 101 34 135 3 138 148<br />

Net (outgoing)/incoming resources before transfers (7) (32) (39) 10 (29) (32)<br />

Transfers between funds 3 3 (3) - -<br />

Net (outgoing)/incoming resources for the year (7) (29) (36) 7 (29) (32)<br />

before revaluations <strong>and</strong> investment asset disposals<br />

Other recognised gains <strong>and</strong> losses<br />

Gains/(Losses) on investments: 4 1 5 6 11 (76)<br />

NET MOVEMENT IN FUNDS (3) (28) (31) 13 (18) (108)<br />

Funds brought forward, 1 October 2002 174 28 202 266 468 576<br />

Funds carried forward, 30 September 2003 171 - 171 279 450 468


BALANCE SHEET AT 30 SEPTEMBER 2003<br />

2003 2002<br />

£'000 £'000<br />

FIXED ASSETS<br />

Investments 442 484<br />

CURRENT ASSETS<br />

Cash 23 9<br />

Sundry debtors 6 16<br />

Due by <strong>The</strong> <strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport 2 -<br />

31 25<br />

CURRENT LIABILITIES<br />

Due to <strong>The</strong> <strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport - (22)<br />

Other creditors (23) (19)<br />

(23) (41)<br />

NET CURRENT ASSETS/(LIABILITIES) 8 (16)<br />

NET ASSETS 450 468<br />

Represented by:<br />

Unrestricted funds 171 202<br />

Endowment funds 279 266<br />

MEMBERS' FUNDS 450 468<br />

PLEASE COMPLETE IN BLOCK CAPITALS<br />

<strong>The</strong> <strong>Chartered</strong> <strong>Institute</strong> <strong>of</strong><br />

<strong>Logistics</strong> Membership & Transport No.<br />

Name<br />

International<br />

Address<br />

<strong>The</strong> <strong>Chartered</strong> <strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport<br />

Form <strong>of</strong> Proxy<br />

I being an <strong>Institute</strong> Member (<strong>Chartered</strong> Fellow or <strong>Chartered</strong> Member) <strong>of</strong><br />

<strong>The</strong> <strong>Chartered</strong> <strong>Institute</strong> <strong>of</strong> <strong>Logistics</strong> <strong>and</strong> Transport, <strong>and</strong> entitled to vote<br />

hereby appoint the chairman <strong>of</strong> the meeting*<br />

................... ................ ................ ................ ................ ................ .....<br />

as my proxy to vote for me on my behalf at the annual general meeting <strong>of</strong><br />

the <strong>Institute</strong> to be held on 22 March 2004 <strong>and</strong> at any adjournment there<strong>of</strong>.<br />

I desire my vote(s) to be cast as indicated below:<br />

(Please indicate below with a X how you<br />

wish your votes to be cast) FOR AGAINST<br />

1. To adopt the Reports <strong>and</strong> Accounts<br />

2. To re appoint Mazars as Auditors <strong>and</strong> to<br />

authorise Council to agree their renumeration<br />

CILTWorld issue 9 iii<br />

ANNUAL ACCOUNTS<br />

Signed on behalf <strong>of</strong><br />

the Council on 22<br />

January 2004<br />

P J O’Keefe<br />

President<br />

M N Pestereff<br />

Honorary Treasurer<br />

C Bleasdale<br />

Director General<br />

<strong>and</strong> Secretary<br />

SIGNATURE................................................................................<br />

DATED THIS .............................DAY OF...............................2004<br />

Note<br />

Proxies must be lodged at the <strong>of</strong>fice <strong>of</strong> the <strong>Institute</strong> not later than<br />

48 hours before the meeting. Unless otherwise instructed the proxy<br />

will vote or abstain as he thinks fit. A proxy must be an <strong>Institute</strong><br />

Member (a <strong>Chartered</strong> Fellow or <strong>Chartered</strong> Member) <strong>of</strong> the <strong>Institute</strong><br />

or the chairman <strong>of</strong> the meeting.<br />

* If you wish to appoint a proxy other than the chairman <strong>of</strong> the<br />

meeting please insert his or her name <strong>and</strong> address <strong>and</strong> delete “the<br />

chairman <strong>of</strong> the meeting”.<br />


Left: Less congestion has led to<br />

improved quality <strong>of</strong> life for those who<br />

live in, work in, or visit central London.<br />

Above: Bus journey times have also<br />

improved by the requirement <strong>of</strong> all<br />

passengers to obtain authority to<br />

travel before boarding buses on most<br />

routes.<br />

Right: Many extra buses have been<br />

introduced to cope with additional<br />

passengers – as many as 15,000 more<br />

in the morning rush hour.<br />

introduced, with increased enforcement. Journey<br />

times have also been improved by the<br />

requirement <strong>of</strong> all passengers to obtain authority<br />

to travel before boarding buses on most routes.<br />

To facilitate this, on-street ticket machines have<br />

been set up at all bus stops throughout Central<br />

London, either for purchase <strong>of</strong> a single journey<br />

ticket or an all-day travel card.<br />

A reduction <strong>of</strong> 30% in car movements to the<br />

zone slightly exceeds TfL’s original expectations.<br />

Taxi movements have increased by 20% – more<br />

than TfL expected – while van <strong>and</strong> lorry<br />

movements have decreased by 10%, slightly<br />

more than expected; <strong>and</strong> cycling has increased by<br />

30%, although the exceptionally favourable<br />

spring <strong>and</strong> summer weather in 2003 may have<br />

been a factor.<br />

Small changes – varying between -7% <strong>and</strong> +7%<br />

– have been measured in orbital traffic levels<br />

outside the charging zone. However, no<br />

significant traffic displacement to local roads<br />

around the zone has been observed.<br />

Provisional data for reported accidents inside the<br />

charging zone during charging hours suggest an<br />

approximate 20% reduction compared to the<br />

same period in 2002. Concerns raised about<br />

potential increases in two-wheeled vehicle<br />

accidents (particularly motorbikes) seem to have<br />

been unfounded. TfL says it will be closely<br />

monitoring the situation to assess whether these<br />

early indications are sustained.<br />

Economic Impact<br />

Concerns over the detrimental impact <strong>of</strong> charging<br />

on economic activity appear to have been<br />

misplaced, says TfL.<br />

Fewer people are now coming into central London<br />

– but for a variety <strong>of</strong> reasons. <strong>The</strong> ‘Footfall Index’,<br />

a measure <strong>of</strong> people visiting retail centres,<br />

indicates a 7% year-on-year decline within the<br />

charging zone, <strong>and</strong> that retail activity in central<br />

London during the first half <strong>of</strong> 2003 was notably<br />

lower than the equivalent period in 2002.<br />

Approximately 70,000 fewer people are coming<br />

into the zone by all forms <strong>of</strong> transport compared to<br />

Spring 2002, when an estimated 1.6million people<br />

made journeys into the charging zone. Since 85-<br />

90% <strong>of</strong> people coming into central London travel<br />

by public transport, the relative impact <strong>of</strong> reduced<br />

car users is minimal. It is estimated that the<br />

congestion-charging scheme is only responsible<br />

for around 5-7% <strong>of</strong> the overall reduction in people<br />

coming into the charging zone.<br />

Furthermore, reduced traffic delays, improved<br />

journey time reliability, reduced waiting time at bus<br />

stops, <strong>and</strong> lower fuel consumption resulting from<br />

congestion charging all have economic benefits<br />

which should assist business, says TfL.<br />

Transport for London says it will continue to<br />

develop the assessment <strong>of</strong> the economic impacts<br />

<strong>of</strong> the scheme through its ongoing monitoring<br />

programme.<br />

CILTWorld issue 9 13<br />

ROAD PRICING<br />

Improvements to Operations<br />

Most aspects <strong>of</strong> the operation <strong>of</strong> the congestioncharging<br />

scheme have been functioning<br />

satisfactorily for most chargepayers since charging<br />

began, claims TfL. But it adds that monitoring <strong>and</strong><br />

chargepayer feedback on the first months <strong>of</strong><br />

operation highlighted concerns around several<br />

aspects <strong>of</strong> the service.<br />

In August 2003 changes were made to TfL’s<br />

contract with Capita, the company that is<br />

contracted to operate the project <strong>and</strong> collect the<br />

revenues <strong>and</strong> penalty payments. Capita has<br />

agreed to invest substantially to provide an<br />

enhanced level <strong>of</strong> service to central London<br />

congestion charge users. This programme <strong>of</strong><br />

improvements includes the employment <strong>of</strong> more<br />

staff, the introduction <strong>of</strong> enhanced Information<br />

Technology <strong>and</strong> processes to improve data quality,<br />

customer care, <strong>and</strong> “firm but fair enforcement.”<br />

However, TfL admitted the contract re-negotiation<br />

was “not unexpected given the new, innovative<br />

<strong>and</strong> unique nature <strong>of</strong> the scheme.” Indeed, the<br />

original contract envisaged substantial changes<br />

would be made through a change control process<br />

<strong>and</strong> a six monthly review <strong>of</strong> the performance<br />

regime.<br />

Improvements are planned to become apparent<br />

over the coming months, with the full programme<br />

to be complete by the end <strong>of</strong> March 2004.<br />

Measures have already been taken to increase<br />

numbers <strong>of</strong> enforcement processing <strong>and</strong> customer


14<br />

CILTWorld issue 9<br />

ROAD PRICING<br />

service representatives, <strong>and</strong> TfL is due to improve<br />

the enforcement processes <strong>and</strong> implement an<br />

enhanced Performance Indicator regime.<br />

Enquiries via the telephone call centre now<br />

average around 70,000 calls per week – a fall from<br />

the 167,000 average <strong>of</strong> the first few weeks <strong>of</strong><br />

operation. This reduction is said to be due to<br />

increased public awareness <strong>of</strong> the scheme, both in<br />

terms <strong>of</strong> its policy <strong>and</strong> its operation, <strong>and</strong> reduced<br />

use <strong>of</strong> the call centre for payments.<br />

Enforcement Improvements<br />

In the first six months an average <strong>of</strong> 106,200<br />

Penalty Charge Notices (PCN) were issued per<br />

month. At the end <strong>of</strong> September, around 14,200<br />

appeals had been registered. By November 2003,<br />

10,600 <strong>of</strong> these appeals had been processed, with<br />

4,000 being referred to the independent<br />

adjudicator.<br />

Additional bus services<br />

have included the<br />

introduction <strong>of</strong><br />

London’s first<br />

articulated buses (left)<br />

Recent figures show an ongoing trend in the<br />

reduction <strong>of</strong> the number <strong>of</strong> representations <strong>and</strong><br />

appeals. Since the summer more than 110<br />

persistent evaders have had their vehicles<br />

clamped or removed <strong>and</strong> impounded by TfL. <strong>The</strong><br />

number <strong>of</strong> vehicles clamped or removed is<br />

expected to increase over the coming months.<br />

<strong>The</strong> number <strong>of</strong> representations made by vehicle<br />

keepers in response to PCNs has significantly<br />

decreased month on month. Representations<br />

made in response to PCNs currently lie at about<br />

16% compared with 62% in the opening weeks<br />

<strong>of</strong> the scheme.<br />

As a result <strong>of</strong> the renegotiations with Capita, <strong>and</strong><br />

the improvements dem<strong>and</strong>ed by TfL, it is expected<br />

that the numbers <strong>of</strong> PCNs issued will increase,<br />

while the efficiency <strong>of</strong> h<strong>and</strong>ling representations<br />

will be improved.<br />

Revenues<br />

Congestion charging is now expected to generate<br />

£68 million ($105m) in the 2003/4 financial year<br />

for spending on transport improvements.<br />

Revenues are expected to increase to £80-£100<br />

million ($125m - $155m) in subsequent years as<br />

improved enforcement is implemented from<br />

autumn 2003 onwards.<br />

<strong>The</strong> net revenues are lower than originally<br />

projected, largely due to the lower number <strong>of</strong><br />

chargeable vehicles entering the zone than<br />

predicted, but also because <strong>of</strong> a higher number <strong>of</strong><br />

exempt <strong>and</strong> discounted vehicles.<br />

London’s ‘improved quality <strong>of</strong> life’<br />

Less congestion <strong>and</strong> fewer vehicles have eased the<br />

strain <strong>of</strong> travelling around central London leading<br />

to improved quality <strong>of</strong> life for those who live in,<br />

work in, or visit central London.<br />

London’s congestion charging scheme, whilst<br />

having some early teething problems, is tackling<br />

key transport priorities <strong>and</strong> helping improve<br />

London <strong>and</strong> its environment, TfL reckons. TfL says<br />

it will continue to monitor the impacts closely to<br />

ensure that these benefits are maintained. Fuller<br />

details <strong>of</strong> the impacts <strong>of</strong> the scheme will be<br />

provided in the Second Annual Monitoring<br />

Report, expected to be published in spring 2004.<br />

• A full copy <strong>of</strong> ‘Congestion Charging: 6 Months<br />

On’ — <strong>and</strong> full details <strong>of</strong> how the London<br />

congestion charging scheme works — can be<br />

found on the TfL website at:<br />

http://www.tfl.gov.uk/tfl/cc_intro.shtml


16<br />

CILTWorld issue 9<br />

FOCUS ON CHINA<br />

Power-house China’s economy<br />

surges – up 9.1%<br />

China continues to be a power-house<br />

<strong>of</strong> world trade, <strong>and</strong> <strong>of</strong> logistics <strong>and</strong><br />

transport requirements<br />

CHINA'S FACTORIES hit their fastest<br />

growth rate in eight months in<br />

October2003 as sectors such as<br />

electronics <strong>and</strong> machinery kept the<br />

world's sixth-biggest economy<br />

steaming ahead.<br />

Industrial output in October was<br />

17.2% higher than a year earlier,<br />

accelerating from the 16.3% rise in<br />

the year through September. <strong>The</strong><br />

State Statistical Bureau said China's<br />

exports to the rest <strong>of</strong> the world surged<br />

by over 36%.<br />

Chinese exports hit $40.93 billion<br />

(£24.8bn) in October <strong>and</strong> imports<br />

rose an annual 39.7% to $35.19<br />

Shenzhen Port growth<br />

overtakes Hong Kong<br />

SHENZHEN Port overtook Hong<br />

Kong's Kwai Chung Terminal with<br />

a total container throughput <strong>of</strong><br />

1.029 million TEU (20ft equivalent<br />

units) in October, 2003 – the third<br />

consecutive month that<br />

Shenzhen’s throughput topped<br />

the one million mark<br />

Initial figures put Hong Kong's<br />

Kwai Chung Terminal at 1.025<br />

million TEU in October, about<br />

5,000 TEU less than Shenzhen’s,<br />

<strong>and</strong> the fifth consecutive month<br />

that Kwai Chung has recorded a<br />

drop in container throughput.<br />

For the first 10 months <strong>of</strong> the year,<br />

Shenzhen’s total throughput was<br />

8.68 million TEU, up 39.82% over the<br />

same period last year. Yantian<br />

accounted for 4.31 million TEU, up<br />

25.9%; Chiwan had 1.31million TEU,<br />

up 40.7%, <strong>and</strong> Shekou h<strong>and</strong>led 1.24<br />

million TEU, an increase <strong>of</strong> 77.7%.<br />

According to Pr<strong>of</strong>. Zheng Tian-xiang<br />

<strong>of</strong> Hong Kong, Macau <strong>and</strong> Pearl River<br />

Delta Research Centre at Zhongshan<br />

University, Shenzhen is on the way to<br />

increase its total annual capacity to 32<br />

million TEU, well ahead <strong>of</strong> Hong<br />

Kong's 19 million TEU.<br />

New logistics hub for<br />

China-Japan food trade<br />

A JOINT VENTURE between Japan’s<br />

i-<strong>Logistics</strong> <strong>and</strong> China's Sh<strong>and</strong>ong<br />

International Transportation Corp.<br />

is to open a newly completed<br />

large-size refrigerated warehouse<br />

in the hinterl<strong>and</strong> <strong>of</strong> China's<br />

Qingdao port. <strong>The</strong> warehouse will<br />

act as an integrated logistics hub,<br />

mainly h<strong>and</strong>ling food trade<br />

between China <strong>and</strong> Japan.<br />

Sh<strong>and</strong>ong Province is a major<br />

agricultural centre in China,<br />

h<strong>and</strong>ling the largest volumes <strong>of</strong><br />

reefer containers in China.<br />

billion (£22.9bn), according to China’s<br />

Customs service. Factory output,<br />

driven by exports <strong>and</strong> investment,<br />

showed China’s economy grew 9.1%<br />

between the third quarters <strong>of</strong> 2002<br />

<strong>and</strong> 2003.<br />

Overall, industrial output in the first<br />

10 months <strong>of</strong> 2003 was 16.7%<br />

higher than a year earlier. Personal<br />

computer output in October 2003<br />

was twice as great as a year earlier<br />

while production <strong>of</strong> other kinds <strong>of</strong><br />

computers rose nearly 58%. Output<br />

<strong>of</strong> home appliances such as ovens<br />

<strong>and</strong> microwaves soared more than<br />

SHANGHAI is now the third-largest<br />

container port in the world, after<br />

Hong Kong <strong>and</strong> Singapore <strong>and</strong><br />

expects to h<strong>and</strong>le 11 million TEU in<br />

2003, exceeding its own authority’s<br />

earlier predictions which put the<br />

figure at 10 million.<br />

<strong>The</strong> port <strong>of</strong> Shanghai has already<br />

h<strong>and</strong>led more containers this year<br />

than the 8.61 million TEU in 2002,<br />

50% while steel production climbed<br />

25%. In the United States there<br />

were complaints <strong>of</strong> jobs losses in<br />

manufacturing being caused by<br />

China's fixed exchange rate regime,<br />

with claims that an undervalued<br />

yuan currency gives the world's fifth<br />

largest trading nation an unfair<br />

export advantage.<br />

While China's exports boomed<br />

during 2003, imports have also<br />

soared as the country bought huge<br />

amounts <strong>of</strong> raw materials <strong>and</strong><br />

components to keep its industries<br />

going.<br />

Shanghai now third largest<br />

container port in world<br />

which was a record figure at that<br />

time. According to the Chinese<br />

Ministry <strong>of</strong> Trade, that total was<br />

exceeded on 14 October 2003.<br />

Hong Kong <strong>and</strong> Singapore are still<br />

much larger container ports, but<br />

the Chinese government plans to<br />

boost Shanghai’s position with<br />

major investments over the next<br />

few years.


Australians focus on China’s<br />

supply chains<br />

AUSTRALIAN logistics companies are<br />

making their presence felt in China,<br />

exploiting a sector trying to keep up<br />

with the country's economic<br />

expansion.<br />

Tennant Ltd is increasing its physical<br />

presence in China with two new<br />

distribution centres, which has<br />

opened a multi-million-dollar<br />

installation in Shanghai, complete<br />

with warehousing facilities, cranes<br />

<strong>and</strong> container loading. <strong>The</strong> company<br />

is also due to establish another centre<br />

in Tianjin, the closest seaport to<br />

Beijing.<br />

Tennant started nine years ago with a<br />

distribution centre in Guangzhou,<br />

<strong>and</strong> now claims a $100 million<br />

turnover in China, where it moves<br />

between 500,000 <strong>and</strong> 700,000 tons<br />

<strong>of</strong> products each year. <strong>The</strong> company<br />

specialises in transporting chemical<br />

products to, from, <strong>and</strong> within China<br />

by road, rail <strong>and</strong> ship, <strong>and</strong> provides<br />

Beijing new airport plan<br />

BEIJING, China’s capital – which is<br />

to host the 2008 Olympic games –<br />

has unveiled plans for a $2 billion<br />

airport terminal designed by<br />

architect Sir Norman Foster.<br />

<strong>The</strong> British firm, Foster <strong>and</strong><br />

Partners, called their sleek creation<br />

a “modern gateway” to the<br />

Chinese capital. In a ceremony,<br />

Civil Aviation Administration Vice-<br />

Minister Yang Guoqing<br />

pronounced Foster’s firm winners<br />

<strong>of</strong> an international competition to<br />

build the 16 billion yuan ($1.93<br />

billion, £1.18bn) project.<br />

Foster <strong>and</strong> Partners, in a statement<br />

on its web site, said their design as<br />

user-friendly <strong>and</strong> energy-saving.<br />

<strong>The</strong> structure’s “soaring<br />

aerodynamic ro<strong>of</strong> reflects the<br />

poetry <strong>of</strong> flight as well as being<br />

evocative <strong>of</strong> traditional Chinese<br />

colours <strong>and</strong> symbols,” it said. “All<br />

passengers will enjoy the fully<br />

glazed single l<strong>of</strong>ty space, daylit<br />

through ro<strong>of</strong>lights <strong>and</strong> bathed in<br />

colour changing from red to yellow<br />

as you progress through it.”<br />

Beijing Capital International<br />

Airport Co. announced in<br />

September 2003 that the<br />

government had approved a 16.7<br />

billion yuan expansion plan. <strong>The</strong><br />

airport’s last makeover came in the<br />

form <strong>of</strong> a minimalist new terminal<br />

that opened in 1999.<br />

But with traffic at China’s busiest<br />

airport expected to more than<br />

double to 60 million passengers<br />

per year by 2015, from 27.5 million<br />

in 2002, a vast new terminal is<br />

needed.<br />

Foster is collaborating on the<br />

project with British engineering<br />

company ARUP, an alliance that<br />

also forged the Chek Lap Kok<br />

International Airport in Hong<br />

Kong. <strong>The</strong>y will team up with the<br />

Beijing <strong>Institute</strong> <strong>of</strong> Architectural<br />

Design <strong>and</strong> Research as China<br />

requires foreign architects to work<br />

with local partners.<br />

Construction is set to begin in<br />

2004 <strong>and</strong> be completed by 2007,<br />

the Beijing Evening News said.<br />

supply chain management.<br />

According to Tennant’s MD, Stephen<br />

Wolfe, <strong>and</strong> other observers, logistics is<br />

an under-developed field in China,<br />

causing hassles for companies doing<br />

business there but creating<br />

opportunities for logistics providers<br />

prepared to solve them.<br />

Another Australian logistics company<br />

operating in China is Adelaide-based<br />

Pulse <strong>Logistics</strong> Systems.<br />

But expansion into China is not<br />

limited to Australian companies.<br />

Fedex Express recently announced it<br />

would create a special operation to<br />

h<strong>and</strong>le China. “It's one <strong>of</strong> the fastest<br />

growing markets around the<br />

world,” said Rhicke Jennings, Fedex<br />

MD for Australia, New Zeal<strong>and</strong> <strong>and</strong><br />

the Pacific.<br />

BILATERAL trade between China <strong>and</strong><br />

Singapore reached US$16.89 billion<br />

in the first 10 months <strong>of</strong> 2003, an<br />

increase <strong>of</strong> 28.7% over the same<br />

period last year, according to China’s<br />

Ministry <strong>of</strong> Commerce.<br />

China’s imports from Singapore<br />

were up 40.8% at $7.96 billion,<br />

CILTWorld issue 9 17<br />

FOCUS ON CHINA<br />

Cathay sets<br />

cargo record<br />

Further confirmation <strong>of</strong> the<br />

growth in China came from<br />

Cathay Pacific Airways, whose<br />

traffic figures for October 2003<br />

showed an all-time record for<br />

one-month cargo shipments.<br />

Cathay said it carried a record<br />

5,651 tons in September, a 2.4%<br />

increase year-on-year.<br />

<strong>The</strong> airline’s General Manager<br />

(Cargo) Kenny Tang said that<br />

October's record figures show<br />

that “Hong Kong's export<br />

market remains robust,<br />

particularly on trunk routes to the<br />

US, Europe <strong>and</strong> Japan.”<br />

Cathay Pacific also carried<br />

1,017,884 passengers in October,<br />

2003, up from 951,703<br />

passengers in September, though<br />

down 3.5% year-on-year.<br />

China-Singapore trade<br />

expected to exceed $20bn<br />

while exports to Singapore were up<br />

19.5% at $8.92 billion.<br />

<strong>The</strong> ministry quoted forecasts from<br />

Singapore predicting that bilateral<br />

trade between the two countries<br />

would pass the US$20 billion mark<br />

by the end <strong>of</strong> 2003.


18<br />

CILTWorld issue 9<br />

MULTI-MODAL<br />

Canadian Expressway —<br />

‘a passenger service for trucks’<br />

by Alan Marshall<br />

WHILE a £10 billion project strives to win approval in<br />

the UK to take up to 10,000 lorries a day <strong>of</strong>f Britain’s<br />

motorways, a Canadian railway is showing the<br />

benefits <strong>of</strong> a similar scheme between Montreal <strong>and</strong><br />

the mid-west USA.<br />

<strong>The</strong> British proposal would see ‘piggy-back’<br />

trains taking lorry trailers from a series <strong>of</strong> depots<br />

to the Channel Tunnel. <strong>The</strong> ‘Central Railway’<br />

route would relieve motorways <strong>of</strong> some five<br />

million lorry journeys a year, its backers claim.<br />

Central Railway would extend beyond the<br />

Channel Tunnel to Lille, in Northern France, <strong>and</strong><br />

is reported to have attracted the support <strong>of</strong> the<br />

French government.<br />

In Canada <strong>and</strong> mid-west America a similar<br />

cross-border scheme is already winning large<br />

volumes <strong>of</strong> ‘piggy-back’ lorry trailers from the<br />

roads. Launched in 2002 by Canadian Pacific<br />

Railway, one <strong>of</strong> Canada’s two railroad giants –<br />

after three years <strong>of</strong> trials <strong>and</strong> £20 million<br />

investment – the service is dubbed Expressway,<br />

with huge trains speeding daily between the<br />

eastern port <strong>of</strong> Montreal (Quebec), Toronto<br />

(Ontario), Windsor (Ontario) <strong>and</strong> Detroit<br />

(Michigan, USA).<br />

CP Rail – which is Canada's second-biggest<br />

railway with a 22,500-kilometre (14,060 mile)<br />

network stretching from Montreal to Vancouver,<br />

<strong>and</strong> into the U.S. Northeast <strong>and</strong> Midwest region<br />

– is also making major investments in new<br />

intermodal rolling stock (see page 19).<br />

Because the Port <strong>of</strong> Montreal is 1,000 miles<br />

along the St Lawrence River inside Canada, more<br />

goods to <strong>and</strong> from mid-west USA travel this way<br />

than via east coast US ports, such as New York.<br />

Montreal now h<strong>and</strong>les more than one million<br />

containers a year – half <strong>of</strong> them coming from, or<br />

going to, locations in the United States.<br />

So successful has been the service , at the time <strong>of</strong><br />

writing Expressway is to extend south to Chicago<br />

(Illinois), <strong>and</strong> in Canada eastwards to Quebec<br />

City. A service from Toronto via Montreal to New<br />

York is also planned.<br />

Each train 1.8km long<br />

Each Expressway train is 2,000 yards long — that’s<br />

nearly one <strong>and</strong> a quarter miles (1.8 km) – <strong>and</strong><br />

operates at 100 km/h (60mph), hauled by three or<br />

four diesel locomotives, depending on their<br />

power. <strong>The</strong> journey between Montreal <strong>and</strong><br />

Toronto takes five hours <strong>and</strong> road hauliers can<br />

book up to a year in advance to get their trailers<br />

on the trains.<br />

All customers negotiate their own prices with<br />

CPR, as there is no regulation <strong>of</strong> costs <strong>and</strong> charges<br />

on Canadian or American railways, but a typical<br />

rate to carry a trailer between Montreal <strong>and</strong><br />

Toronto would be around £200 ($330), CPR<br />

<strong>of</strong>ficials told me.<br />

<strong>The</strong> ‘secret’ <strong>of</strong> CPR’s Expressway operation is the<br />

rapidity with which lorry trailers are loaded onto<br />

the rail wagons <strong>and</strong> the trains are despatched.<br />

Each train is divided into 10-wagon articulated<br />

sections <strong>and</strong> trailers are parked in order for<br />

loading. CPR claims that 95% <strong>of</strong> road tractor<br />

units leave a terminal within 15 minutes <strong>of</strong><br />

delivering their trailers. All paperwork, including<br />

bills <strong>of</strong> lading <strong>and</strong> customs documentation, is<br />

computerised as part <strong>of</strong> the pre-booking<br />

arrangements.<br />

“Expressway is basically a passenger service for<br />

trucks,” said Ray O’Meara, CPR’s general<br />

manager <strong>of</strong> Expressway. “We don’t compete with<br />

truckers because we don’t deal with shippers.<br />

Rather, we are a wholesaler <strong>of</strong> line-haul services<br />

for truckers. What we are saying is that we think<br />

we can help the truck industry become more<br />

pr<strong>of</strong>itable.”<br />

Expressway is also popular with trucking<br />

companies because <strong>of</strong> the growing shortage <strong>of</strong><br />

truck drivers in Canada <strong>and</strong> the USA, where the<br />

industry is attracting fewer recruits each year.<br />

<strong>The</strong> CPR procedure is very efficient, with just two<br />

tractor drivers <strong>and</strong> two supervisors on the ground<br />

being responsible for loading the whole train,<br />

keeping in touch with each other <strong>and</strong> with the<br />

train driver by two-way radio.<br />

After consignments have been delivered to a CPR<br />

terminal, diesel tractor tugs push each trailer up a<br />

portable ramp onto its designated rail wagon. A<br />

support then rises from the floor <strong>of</strong> the wagon to<br />

replace the ‘fifth wheel’ on the tractor unit <strong>and</strong> to<br />

hold the trailer securely in place. <strong>The</strong> trailer’s air<br />

brake lines are detached <strong>and</strong> the tractor tug unit is<br />

removed. <strong>The</strong> loading process takes just one<br />

minute.<br />

Many refrigerated trailers are carried, but no<br />

power supplies are necessary on the train because<br />

<strong>of</strong> the quick loading <strong>and</strong> transit times. Instead<br />

trailers are fully charged to maximum coldness<br />

before departure.<br />

As each 10-wagon set is loaded, it is shunted into<br />

line by the train locomotives until the massive<br />

trainload, 2,000 yards (1.8 km) long, is all coupled<br />

together. Brake tests are done as each section is<br />

coupled to the train so, within a minute or two <strong>of</strong><br />

the last set <strong>of</strong> wagons being hooked up, the train<br />

is ready to head <strong>of</strong>f at 60 mph.


Fixed articulated wagons, with buck-eye couplers<br />

between the 10-wagon sections, mean the whole<br />

train is a rigid unit, thus avoiding “snatch” shocks<br />

which could damage the road trailers during<br />

acceleration <strong>and</strong> braking.<br />

British proposal argued for 20 years<br />

<strong>The</strong> projected Central Railway link in Britain,<br />

which has been argued over for 20 years, would<br />

follow much <strong>of</strong> the former Great Central Railway<br />

route, closed in 1967, <strong>and</strong> its proposers say this<br />

will minimise disruption during both its<br />

construction <strong>and</strong> operation. <strong>The</strong> line would<br />

extend from Liverpool through the Warrington<br />

<strong>and</strong> Sheffield areas – including bringing the<br />

Trans-Pennine Woodhead Tunnel back into use –<br />

down to west London, via Leicester, Rugby <strong>and</strong><br />

Main picture: A double-stacked intermodal train<br />

heads east through the Rockies from Vancouver<br />

for Chicago.<br />

Small pictures, clockwise from top left: Expressway<br />

trailers are backed onto rail wagons using portable<br />

ramps; hydraulic arm locks into the 5th wheel<br />

position <strong>and</strong> holds the trailer in position; a trio <strong>of</strong><br />

locomotives collects a 10-wagon section to be<br />

shunted onto the whole train which stretches out<br />

to1.8km; Expressway trailers speed over a<br />

congested Parkway near Toronto; a doublestacked<br />

intermodal train is prepared at the Port <strong>of</strong><br />

Montréal.<br />

Aylesbury. A short extension could also be built at<br />

Rugby so train services on the West Coast Main<br />

Line from the North <strong>and</strong> Scotl<strong>and</strong> could link with<br />

the new route.<br />

<strong>The</strong> principal partners in the Central Railway<br />

scheme are the multi-national engineering <strong>and</strong><br />

management services’ company, Parsons<br />

Brinckerh<strong>of</strong>f, <strong>and</strong> the French national railway SNCF.<br />

Andrew Gritten, chairman <strong>of</strong> Central Railway, said:<br />

“<strong>The</strong> main benefit <strong>of</strong> the project will be the<br />

enormous number <strong>of</strong> lorries taken <strong>of</strong>f the roads<br />

between Britain <strong>and</strong> France. <strong>The</strong>re are also<br />

potential benefits for passenger services. A big<br />

plus for the (UK) government is that the scheme<br />

will not require any taxpayer’s money.”<br />

CILTWorld issue 9 19<br />

MULTI-MODAL<br />

Asia traffic<br />

spurs upgrade<br />

<strong>of</strong> CP intermodal<br />

services<br />

CANADIAN PACIFIC has embarked on a major<br />

renewal <strong>of</strong> its transcontinental intermodal fleet,<br />

partly driven by growing traffic <strong>of</strong> consumer<br />

products from Asia to North America.<br />

New railcars <strong>and</strong> longer trains will let CP move<br />

the same volumes <strong>of</strong> freight for less cost, the<br />

Calgary-based company said as it announced<br />

the major rolling stock revamp in November<br />

2003.<br />

CP Rail's intermodal corridors are Montreal-<br />

Chicago, Vancouver-Chicago <strong>and</strong> Montreal-<br />

Vancouver, <strong>and</strong> each train will carry 28% more<br />

containers, while there will be 16% fewer train<br />

starts once the entire fleet is renewed. <strong>The</strong><br />

project involves acquiring 5,500 new doublestack<br />

cars, extending sidings in northern<br />

Ontario, running longer trains <strong>and</strong> adding<br />

locomotives in the middle <strong>of</strong> each train. “We’ll<br />

be carrying the same volume <strong>of</strong> freight but in<br />

fewer trains,” company spokesman Len<br />

Cocolicchio explained.<br />

He added that the intermodal service between<br />

Vancouver <strong>and</strong> the North American railway hub<br />

<strong>of</strong> Chicago is CPR's fastest-growing corridor <strong>and</strong><br />

is attracting new business.<br />

High level <strong>of</strong> reliability<br />

“We’ve seen the benefit <strong>of</strong> more shippers<br />

calling at Vancouver as their first port <strong>of</strong> call in<br />

North America,” said Cocolicchio. He said the<br />

intermodal services require a high level <strong>of</strong><br />

reliability because containers carry mainly<br />

inventory-sensitive consumer products made in<br />

Asia.<br />

CP’s undisclosed investment in the new<br />

intermodal fleet will create savings in fuel costs<br />

<strong>and</strong> labour, said Pat Pender, vice-president <strong>of</strong><br />

product design. <strong>The</strong> order is for 3,900 cars that<br />

are 16m long <strong>and</strong> 1,600 cars that are 12.2m.<br />

New trains will be introduced in January <strong>and</strong><br />

should all be in service by the fourth quarter <strong>of</strong><br />

2004. CP Rail will have a net reduction <strong>of</strong> 1,300<br />

cars once the fleet is renewed.<br />

<strong>The</strong> trains will be a maximum <strong>of</strong> almost three<br />

kilometres long. In previous winters, trains<br />

have been made shorter because air leaks have<br />

caused brakes to be applied on rail cars towards<br />

the rear <strong>of</strong> the train. Adding a middle<br />

locomotive in winter – a new concept for CP –<br />

will increase the air supply to the brakes,<br />

hopefully enabling the longer trains to run<br />

all-year round.


20<br />

CILTWorld issue 9<br />

NEWS FROM MEMBERS<br />

Cuba – taking things for granted<br />

How one <strong>Chartered</strong> member <strong>of</strong><br />

CILT felt he might have to go into<br />

‘James Bond mode’ to observe<br />

Havana’s overl<strong>and</strong> metro bus<br />

services – which operate with<br />

‘Camels’ ... but without route<br />

maps or timetables, <strong>and</strong> few bus<br />

stops!<br />

By Mike Taylor, CMILT *<br />

IN BRITAIN, we <strong>of</strong>ten take some <strong>of</strong> the simple<br />

things for granted. On a recent visit to Cuba I<br />

was quickly reminded <strong>of</strong> this. About a month<br />

before my departure from the UK I decided it<br />

would be nice, while on holiday to visit a couple<br />

<strong>of</strong> Cuba bus companies in order to have an<br />

informal meeting to compare bus-operating<br />

problems <strong>and</strong> to have the opportunity to take<br />

some photographs for my archive.<br />

Faxes were sent <strong>of</strong>f to three bus companies in<br />

Cuba, but after a week I had received no response<br />

from any <strong>of</strong> them. I repeated the exercise a second<br />

time, but still no response. A week before my<br />

departure to Havana I was disturbed by my<br />

secretary in a meeting to say the Cuban Public<br />

Relations Attaché In London wanted to speak to<br />

me urgently.<br />

<strong>The</strong> gentleman from the Embassy, although<br />

polite, was very assertive on the phone line: he<br />

had “heard” that I wanted to interview some bus<br />

managers. I had “only” a tourist visa <strong>and</strong> not a<br />

journalist visa, <strong>and</strong> such visits could not be<br />

permitted. Suddenly it appeared “big brother”<br />

was in a position to stop my holiday to Cuba. It<br />

was necessary for me to quickly backtrack, eat<br />

humble pie <strong>and</strong> to forego my harmless idea <strong>of</strong><br />

sharing bus operational experience with my<br />

Cuban peers.<br />

Attitudes change <strong>and</strong> finally the Attaché<br />

suggested that upon my arrival in Havana I<br />

presented myself to the “English Section” at the<br />

International Press <strong>of</strong>fice. This I duly did – <strong>and</strong> was<br />

met by a very helpful <strong>of</strong>ficial. Photographs <strong>and</strong><br />

forms were completed <strong>and</strong> exchanged, meetings<br />

would be arranged <strong>and</strong> a ‘minder’ would escort<br />

me on my visits.<br />

‘I felt I was moving into covert operations’<br />

However, after completing all these formalities I<br />

heard nothing more from the International Press<br />

Office about my proposed visits to the bus depots.<br />

As I had not been given any <strong>of</strong>ficial permission to<br />

make my visit I felt I was moving into covert<br />

operations in my observations <strong>of</strong> the public road<br />

passenger transport in Havana.<br />

<strong>The</strong> city has around two million residents, no metro<br />

<strong>and</strong> a relatively low car population. Personal<br />

mobility, therefore, is either by foot or by bus.<br />

Political <strong>and</strong> economic conditions have precluded<br />

any substantial investment in the city bus fleet.<br />

<strong>The</strong> municipal fleet appears to consist <strong>of</strong> Mercedes<br />

Benz <strong>and</strong> Volvo st<strong>and</strong>ard buses with Brazilian Buscar<br />

bodies painted in a dull blue <strong>and</strong> white livery. <strong>The</strong>se<br />

appear to have been supplemented by a number <strong>of</strong><br />

Dutch Den Oudsten Dafs, still in their original<br />

liveries.<br />

Among those interested in transport, Havana has<br />

become famous for its substitute overl<strong>and</strong> metro<br />

bus services. Known as “Camels” – because <strong>of</strong> their<br />

two humps – these are principally converted<br />

articulated lorries (see picture above). <strong>The</strong>se were<br />

introduced in 1995 on around ten major corridor<br />

routes radiating out from the city centre. <strong>The</strong> routes<br />

have to be planned carefully due to the physical size<br />

<strong>and</strong> manoeuvrability <strong>of</strong> these huge “truck buses”,<br />

which are around 75ft (23 metres) long – compared<br />

with 60ft (18 metres) for a typical articulated bus.<br />

Each route has a prefix letter “M” followed by a<br />

designated numerical number. To add further<br />

distinction, each route has a specific allocation <strong>of</strong><br />

“Camels” <strong>and</strong> they are painted in very bright pastel<br />

colours dedicated to that route.<br />

Carrying up to 300 passengers, these vehicles are<br />

clearly prime movers as, having observed them<br />

during the day, they always appeared to be full.<br />

Ultimate secrecy<br />

<strong>The</strong> secrecy in Cuban life seems to extend to the<br />

ultimate. <strong>The</strong>re appear to be no <strong>of</strong>ficial bus route<br />

maps or printed timetables for any <strong>of</strong> the bus<br />

services to assist Havana’s two million citizens.<br />

That may not be too surprising, as many capitals<br />

in developing countries have limited budgets –<br />

but Cuba has around two million overseas<br />

visitors a year, <strong>and</strong> nearly all <strong>of</strong> them spend time<br />

in Havana.<br />

What is even more problematic is that bus stops<br />

are almost non existent in the city. Your only clue is<br />

a line <strong>of</strong> waiting people. However, you have no<br />

idea what bus they are waiting for, where that bus<br />

may be going or when it is supposed to turn up!<br />

<strong>The</strong> social convention, I believe, is to ask (if you<br />

can speak Spanish) the last person you think is in<br />

the queue if they are “in” the queue.<br />

Despite this, my English-speaking hotel<br />

receptionist told me that queue jumping in<br />

Havana is very much considered as being antisocial<br />

– unlike my earlier experiences in Central<br />

<strong>and</strong> Southern America.<br />

Having made this report, nevertheless I would<br />

recommend anybody to visit Cuba. It is a warm,<br />

friendly <strong>and</strong> casual country with a wonderful road<br />

passenger system that has a particularly Cuban<br />

approach to a particularly Cuban problem.<br />

• Mike Taylor is Principal Lecturer in Travel<br />

Marketing at the School <strong>of</strong> Services Management,<br />

University <strong>of</strong> Brighton, Sussex, UK.


People with disabilities constitute a significant<br />

proportion <strong>of</strong> the poor in developing countries. If<br />

internationally agreed targets on reducing poverty<br />

are to be reached, it is critical that specific measures<br />

be taken to reduce societal discrimination <strong>and</strong><br />

isolation that people with disabilities continue to<br />

face. Transport is an important enabler <strong>of</strong> strategies<br />

to fight poverty by enhancing access to education,<br />

employment, <strong>and</strong> social services.<br />

A Department for International Development<br />

[DFID] funded project aims to further the<br />

underst<strong>and</strong>ing <strong>of</strong> the mobility <strong>and</strong> access issues<br />

experienced by people with disabilities in urban<br />

areas in developing countries, <strong>and</strong> to identify<br />

specific steps that can be taken to start addressing<br />

problems. A major objective is to compile a<br />

compendium <strong>of</strong> guidelines that can be used by<br />

government authorities, advocacy groups, <strong>and</strong><br />

donors to improve access for people with<br />

disabilities (<strong>and</strong> all passengers) to transport in<br />

urban areas. <strong>The</strong> guidelines will specifically focus<br />

on low-cost, incremental approaches that can be<br />

implemented within constrained budgets in the<br />

developing world.<br />

Phase I <strong>of</strong> the project included an investigation into<br />

the mobility needs <strong>of</strong> people with disabilities in five<br />

case study countries (India, Malawi, Mexico,<br />

Mozambique <strong>and</strong> South Africa) <strong>and</strong> benchmark<br />

studies <strong>of</strong> current practice in Europe, Latin America,<br />

Africa <strong>and</strong> India.<br />

<strong>The</strong> needs analysis highlighted three major barriers<br />

to access <strong>and</strong> mobility: namely social, psychological<br />

<strong>and</strong> structural. Major obstacles identified by focus<br />

group participants were high transport costs, lack <strong>of</strong><br />

awareness among transport staff <strong>and</strong> the general<br />

public <strong>of</strong> the needs <strong>of</strong> disabled passengers, <strong>and</strong><br />

structural barriers in the transport system.<br />

<strong>The</strong> problems identified were remarkably similar<br />

across the countries studied, <strong>and</strong> also similar to<br />

obstacles that countries in Europe <strong>and</strong> North<br />

America have begun to remove. First steps in<br />

addressing mobility barriers have already been<br />

taken in countries <strong>of</strong> Latin America <strong>and</strong> Asia.<br />

Technical st<strong>and</strong>ards on access to transport are<br />

converging across developing <strong>and</strong> developed<br />

countries. Knowledge – that could be instructive to<br />

least developed countries in improving accessibility<br />

<strong>and</strong> mobility – is growing.<br />

Phase 2 included an investigation <strong>of</strong> technical <strong>and</strong><br />

operational solutions <strong>and</strong> the prioritisation <strong>of</strong><br />

improvements within constrained budgets. Smallscale<br />

demonstration projects have been<br />

successfully implemented in Pune, India, Blantyre,<br />

Malawi, <strong>and</strong> Maputo in Mozambique <strong>and</strong> surveys<br />

undertaken to assess the effectiveness <strong>of</strong> the<br />

projects to all users. <strong>The</strong> pictures illustrate a bus<br />

st<strong>and</strong> in Pune, which was modified to take<br />

account <strong>of</strong> disabled passengers’ needs.<br />

CILTWorld issue 9 21<br />

NEWS FROM MEMBERS<br />

Improving access <strong>and</strong> mobility<br />

for people with disabilities<br />

By David Maunder*, TRL Limited<br />

<strong>The</strong>se pictures show how a bus<br />

st<strong>and</strong> in India was modified<br />

for disabled passengers.<br />

<strong>The</strong> compendium <strong>of</strong> guidelines which will be<br />

enriched by the findings <strong>of</strong> the demonstration<br />

projects are presently being drafted by the projects<br />

multi national team <strong>and</strong> will be published in March<br />

2004. Information <strong>and</strong> project outputs are available<br />

on the project web site, which can be accessed at<br />

www.transport-links.org.<br />

• Dr Maunder is currently a Vice President <strong>of</strong> the<br />

CILT, <strong>and</strong> Chair <strong>of</strong> the Africa Support Group.


22<br />

CILTWorld issue 9<br />

U.S. LIGHT RAIL REVILUTION<br />

Seattle is joining two dozen other U.S. cities<br />

that either have built or plan to build modern<br />

rail systems<br />

Rail Revolution<br />

IN CILT <strong>WORLD</strong> 07 we reported that “something<br />

strange has been happening in the United States<br />

… use <strong>of</strong> public transport – or transit, as<br />

Americans call it – has risen by five per cent, year<br />

on year.” In furtherance <strong>of</strong> this trend, several large<br />

U.S. cities are now involved in major light-rapid<br />

transit (LRT) or rail schemes. Some <strong>of</strong> these<br />

projects are summarised here.<br />

SEATTLE – This Washington state city has become<br />

the latest to join some two dozen other U.S. cities that<br />

either have built, or plan to build, modern light-rail<br />

systems.<br />

<strong>The</strong> 14-mile (22.4 km) Sound Transit line, known as<br />

Central Link – costing $2.44 billion (£1.5bn) – will be<br />

the largest public-works project in the city since the<br />

construction <strong>of</strong> Interstate highway 5 in the 1960s.<br />

After the groundbreaking on 10 November 2003<br />

Dwight Pelz, a Sound Transit board member whose<br />

council district includes much <strong>of</strong> the corridor,<br />

predicted: “We're confident it will be a countywide<br />

system within 20 years. Communities across the<br />

county are going to be clamouring for rail.”<br />

Sound Transit's trains will travel under downtown,<br />

sharing a 13-year-old tunnel with buses. <strong>The</strong> 1.3-mile<br />

(2 km) tunnel was built with rails for future light rail<br />

use, but they weren't insulated from the ground, <strong>and</strong><br />

the roadbed is six inches (15cm) too high to<br />

accommodate trains <strong>and</strong> newer buses. So Sound<br />

Transit will close the tunnel for two years for an $82<br />

million (£50m) retr<strong>of</strong>it that includes a new “stub<br />

tunnel” where trains can turn around.<br />

“World class”<br />

Officials have said the line will help make Seattle a<br />

“world-class city.”<br />

When completed in 2009, the Central Link line, from<br />

Westlake Centre to Tukwila, will serve mainly lowerincome<br />

neighbourhoods, where public-housing<br />

projects are being rebuilt <strong>and</strong> exp<strong>and</strong>ed to put<br />

thous<strong>and</strong>s within walking distance <strong>of</strong> stations.<br />

Critics have called the line a “train to nowhere”<br />

because it stops short <strong>of</strong> Seattle-Tacoma International<br />

Airport (SeaTac) <strong>and</strong> serves only a few<br />

neighbourhoods. But supporters reply that Denver,<br />

Salt Lake City, Dallas <strong>and</strong> other cities that built an<br />

initial line later built others. <strong>The</strong> original Seattle plan<br />

called for a 21-mile line from the University District to<br />

SeaTac Airport. Cost overruns forced the agency to<br />

scale back three years ago. But as work on the project<br />

began in November 2003, Sound Transit reiterated its<br />

goal to get light rail to the airport by 2011.<br />

SALT LAKE <strong>CIT</strong>Y – In Utah, a $500 million<br />

(£303m) line, forming the first part <strong>of</strong> a new<br />

commuter route north <strong>of</strong> Salt Lake City, has just<br />

got under way. <strong>The</strong> 43-mile (69 km) stretch <strong>of</strong><br />

route will include nine stops from Salt Lake City to<br />

Pleasant View in Weber County, <strong>and</strong> should be<br />

running by 2007.<br />

Last year, the transit authority UTA purchased a<br />

right-<strong>of</strong>-way corridor from Union Pacific Railroad.<br />

<strong>The</strong>100-foot-wide corridor runs parallel to<br />

Interstate Highway 15 from Payson in Utah County<br />

north to Weber County.<br />

<strong>The</strong> $500 million cost will be funded from a variety<br />

<strong>of</strong> sources. Federal U.S. transportation funds may<br />

match as much as 50% <strong>of</strong> the project cost, with<br />

the rest coming from voter-approved quarter-cent<br />

sales tax revenues from Weber, Davis <strong>and</strong> Salt Lake<br />

counties.<br />

In Salt Lake City, construction on the city's<br />

intermodal centre is already under way to link<br />

together bus, light-rail, commuter rail <strong>and</strong> taxi<br />

services. <strong>The</strong> existing Delta Centre TRAX line will<br />

be extended south to pull up along the commuter<br />

train platform.<br />

A second train platform is also planned to link with<br />

the future light-rail line to Salt Lake International<br />

Airport.<br />

UTA plans to eventually extend the commuter rail<br />

system to Provo, possibly by 2012, <strong>and</strong> up into<br />

Brigham City, but no date has been projected.<br />

HOUSTON (Texas) – With its first light rail service<br />

due to begin January 1 2004 – on a 7.5 mile (12<br />

km) line, costing $300 million (£180m), which will<br />

connect downtown Houston to Reliant Stadium –<br />

the Metropolitan Transit Authority is planning to<br />

make buses connect efficiently with the new rail<br />

service, instead <strong>of</strong> duplicating it. Annual operating<br />

savings <strong>of</strong> over $2 million (£1.2m) are forecast.<br />

Meanwhile, the MTA (Metro) has voted to begin<br />

immediately implementing a $7.5 billion (£4.5bn)<br />

transit-expansion plan – narrowly endorsed by<br />

51.7% <strong>of</strong> voters – but cautioned it will take four<br />

years <strong>of</strong> planning, design <strong>and</strong> construction before<br />

the next trains are running. Metro has plans to<br />

build a total <strong>of</strong> 73 miles (117 km) <strong>of</strong> new rail routes<br />

by 2025.<br />

<strong>The</strong> next stage is 22 miles (35 km) <strong>of</strong> route,<br />

financed by $640 million (£388m) in bonds. <strong>The</strong><br />

New rail systems are seen as a<br />

solution to growing traffic<br />

congestion in American cities.<br />

first extension will be along a north corridor from<br />

the University <strong>of</strong> Houston-Downtown, scheduled<br />

to open in 2008. A line to the south-east comes<br />

next in 2009, followed by one to the East End in<br />

2010. An inner south-west line will open for<br />

passengers in 2012.<br />

<strong>The</strong> transit authority is preparing an application for<br />

federal funding, which it plans to submit to the<br />

Federal Transit Authority in 2004.<br />

Obtaining FTA money requires four steps:<br />

identifying the best transit option, engineering <strong>and</strong><br />

environmental review, <strong>and</strong> preliminary engineering<br />

<strong>and</strong> final design. Only after this process, which <strong>of</strong>ten<br />

takes four years or more, can an agency become<br />

eligible for money.<br />

TENESSEE – Construction has been delayed from<br />

January until March 2004 <strong>of</strong> the first leg <strong>of</strong> a 32-mile<br />

Nashville-Lebanon commuter route. <strong>The</strong> $37.6<br />

million (£22.8m) rail line is set to open in 2005.<br />

Meanwhile, rail planners are still searching for a<br />

catchy name for the new commuter rail system,<br />

which is planned to include five lines from area<br />

suburbs into Nashville in the coming years. Proposed<br />

names ''T-Rail,'' ''Tennessee Rail Express,'' or ''T-<br />

REX'' haven't drawn much enthusiasm. Marketing<br />

consultants are to enlist residents for focus groups to<br />

help select a name in the coming months.<br />

JERSEY <strong>CIT</strong>Y – Spring 2004 should see completion<br />

<strong>of</strong> the next extension <strong>of</strong> the new light rail line<br />

through Jersey City, New Jersey.<br />

Service to Bayonne's 22nd Street Light Rail station<br />

began in November 2003. <strong>The</strong> next extension will<br />

be north to Lincoln Harbour, by spring 2004, <strong>and</strong><br />

will include stations at 2nd <strong>and</strong> 9th streets in<br />

Hoboken. An extension farther north, to Tonnelle<br />

Avenue in North Bergen, is to be completed by<br />

summer 2004.<br />

<strong>The</strong> new LRT route, built at a cost <strong>of</strong> $1 billion<br />

(£600m) <strong>and</strong> operated by NJ Transit, runs roughly<br />

along the Hudson River waterfront through Jersey<br />

City. 17,000 riders already use the line daily.<br />

HONOLULU – Out in the mid Pacific, plans are<br />

under way for light rail transit. Following a Hawaii<br />

State Governor's task force recommendation for a<br />

$2.6 billion (£1.6bn) light-rail transit system for<br />

O'ahu, the City Council has now called for a study <strong>of</strong><br />

a proposal that would connect West O'ahu to<br />

downtown Honolulu.


Gov. Linda Lingle <strong>and</strong> the task force, made up <strong>of</strong><br />

elected <strong>and</strong> appointed state, city <strong>and</strong> federal<br />

<strong>of</strong>ficials, announced plans in October 2003 to build<br />

the light-rail transit system, which they said would<br />

require a tax increase. <strong>The</strong> new rail line would run<br />

22 miles from Kapolei to Iwilei, where riders would<br />

board buses moving throughout urban Honolulu.<br />

Councilman Gary Okino said the purpose <strong>of</strong> the<br />

study was to pull together ideas <strong>and</strong> gain support<br />

for fixed-rail. “We need to find a way to get this<br />

implemented,” he said. “If not, within the next 10<br />

to 20 years this isl<strong>and</strong> is going to be in big trouble.<br />

<strong>The</strong>re's going to be so much growth out there that<br />

there's literally going to be gridlock.”<br />

Cheryl Soon, the city Transportation Services<br />

Director, said her department would build on a<br />

1992 study <strong>of</strong> fixed rail, with changes reflecting the<br />

recommendations <strong>of</strong> the governor's task force.<br />

ILLINOIS – Another new commuter route under<br />

active consideration is along the Union Pacific-CSX<br />

rail line from Crete, north through South Chicago<br />

Heights, Steger, Chicago Heights, Glenwood,<br />

Thornton, South Holl<strong>and</strong> <strong>and</strong> Dolton. Ultimately, it<br />

would connect to the LaSalle Street Metra Station<br />

in downtown Chicago. Metra has agreed to<br />

include the line in its ‘priorities request’ for Federal<br />

funding.<br />

South Holl<strong>and</strong> Mayor Don DeGraff said he looked<br />

forward to developing the new commuter rail line.<br />

“This important planning effort will assist us in<br />

ensuring that transit supportive l<strong>and</strong> development<br />

stimulates economic growth for the area <strong>and</strong><br />

improves mobility <strong>and</strong> the quality <strong>of</strong> life,'' he said.<br />

<strong>The</strong> Illinois Department <strong>of</strong> Transportation funds the<br />

study,<br />

GRAND CANYON – Gr<strong>and</strong> Canyon Railway is<br />

proposing the creation <strong>of</strong> a $186 million (£113m)<br />

high-speed light rail line aimed at easing traffic<br />

congestion along the South Rim <strong>of</strong> the Canyon.<br />

<strong>The</strong> railway said that high-speed rail services could<br />

begin in 2005 Gr<strong>and</strong> Canyon Superintendent<br />

Joseph Alston said the GCR’s proposal is one <strong>of</strong> six<br />

that will be considered by the U.S. Park Service.<br />

Main picture: new trams for<br />

Nottingham Express Transit await<br />

approval to start public service. Left:<br />

Hiawatha tram on street trials in<br />

Minneapolis. Right: Map <strong>of</strong> $500m<br />

Salt Lake City line.<br />

<strong>The</strong> aim to get visitors to leave their cars outside<br />

the park's boundaries. <strong>The</strong> Park Service has been<br />

m<strong>and</strong>ated by the U.S. Congress to reduce noise at<br />

the Gr<strong>and</strong> Canyon, with the goal <strong>of</strong> restoring its<br />

natural quiet. 80% <strong>of</strong> the project's costs would be<br />

paid for with federal money,<br />

ARIZONA – Hot debate has begun over plans,<br />

rolled out in November 2003, by the Maricopa<br />

Association <strong>of</strong> Governments (MAG) for 57 miles<br />

<strong>of</strong> light-rail lines in Phoenix, Tempe, Mesa <strong>and</strong><br />

Glendale.<br />

<strong>The</strong> light-rail projects would utilise an estimated<br />

$17.1 billion <strong>of</strong> tax revenue between 2005-2025.<br />

<strong>The</strong> $17.1 billion consists <strong>of</strong> both the $9 billion <strong>of</strong><br />

proposed sales tax for the next 20 years in<br />

Maricopa County, plus an additional $8.1 million<br />

accumulated through transportation taxes.<br />

SACRAMENTO – One project that is not faring<br />

well is the proposal to build a light-rail line from<br />

downtown Sacramento through Natomas to<br />

Sacramento International Airport. Only one<br />

version <strong>of</strong> the local light-rail proposal – a rail<br />

connection from downtown to Natomas Town<br />

Centre – meets new Federal Transit<br />

Administration cost-benefit guidelines.<br />

Passengers would have to ride a bus from<br />

Natomas to the airport<br />

Sacramento Regional Transit said the estimated<br />

cost for bus rapid transit to the airport is $250<br />

million to $500 million (£150-£300m), depending<br />

on the route. <strong>The</strong> light-rail cost estimates range<br />

from $388 million to $739 million (£235-£445m).<br />

Connie Miottel, executive director <strong>of</strong><br />

Sacramento’s Capitol Station District has<br />

participated for two years in weighing the<br />

benefits <strong>and</strong> costs <strong>of</strong> various routes for an airport<br />

light-rail line. She has a story for those worried<br />

about light rail affecting their property values.<br />

Miottel grew up in the Rockridge area <strong>of</strong> Berkeley,<br />

California, which she said was in decline until the Bay<br />

Area Rapid Transit (BART) line was built in the 1970s.<br />

CILTWorld issue 9 23<br />

U.S. LIGHT RAIL REVILUTION<br />

“It has become a beautiful area,” she said, <strong>and</strong> she<br />

credits the rail service with prompting attractive<br />

shopping for the area <strong>and</strong> its general renewal. “It's<br />

a good example <strong>of</strong> how transit improves an area,”<br />

she said.<br />

MINNEAPOLIS – <strong>The</strong> first half <strong>of</strong> the Hiawatha lightrail<br />

line in Minneapolis is expected to open in April<br />

2004, after three years <strong>of</strong> construction.<br />

<strong>The</strong> tracks <strong>of</strong> the Hiawatha line are down, 12 stations<br />

are built <strong>and</strong> overhead power lines are ready. During<br />

November, initial testing began with a single car<br />

moving down Fifth Street in Minneapolis.<br />

Final tests <strong>of</strong> the trains, tracks, power system,<br />

warning signals <strong>and</strong> communication systems were<br />

due to begin in December with six cars in<br />

circulation on the track between downtown<br />

Minneapolis <strong>and</strong> the park-<strong>and</strong>-ride lot at Fort<br />

Snelling. And beginning in January 2004, eight<br />

trains will make daily trips between downtown<br />

Minneapolis <strong>and</strong> Fort Snelling.<br />

<strong>The</strong> Hiawatha line is a $715 (£465m) million project.<br />

COLORADO – Commuters will be riding light trail<br />

into downtown Denver by early 2012 under<br />

recently-announced plans.<br />

All the “FasTracks” mass-transit improvements<br />

would be built over a 12-year period beginning in<br />

early 2005 if voters in the seven-county Denver area<br />

approve a sales-tax increase in November, 2004.<br />

<strong>The</strong> West Line would be the first new rail corridor<br />

completed under “FasTracks,” according to the<br />

Denver Regional Transportation District's schedule<br />

for the $4.7 billion (£2.85bn) transit plan.<br />

Next in line for completion are commuter-rail lines<br />

to Denver International Airport, Boulder <strong>and</strong><br />

Longmont, which are scheduled for completion by<br />

spring 2013.<br />

<strong>The</strong> remaining “FasTracks” lines or rail extensions<br />

would be built by late 2016 or early 2017.<br />

POSTSCRIPT FROM U.K. – Introduction <strong>of</strong><br />

Nottingham Express Transit, one <strong>of</strong> the few new<br />

light rail systems proceeding in the UK, has had to<br />

be deferred again.<br />

After three years <strong>of</strong> upheaval – <strong>and</strong> £200 million<br />

($330m) construction work along the 14km (8.75<br />

miles) line between Nottingham <strong>and</strong> Hucknall – it is<br />

now likely to be spring 2004 before services begin.<br />

Initially trams were due to start running in<br />

November 2003 but this launch date was at first<br />

put back until mid-January after a derailment<br />

delayed driver training. Construction work on the<br />

tram system was expected to be completed by the<br />

end <strong>of</strong> 2003.<br />

Now an early spring launch relies on successful<br />

trials <strong>of</strong> the trams <strong>and</strong> acceptance by the public in<br />

the city centre, as well as satisfying government rail<br />

safety inspectors.


24<br />

CILTWorld issue 9<br />

Kyoto Treaty ‘in trouble’<br />

Only UK <strong>and</strong> Sweden in Europe on<br />

target — <strong>and</strong> Russia may say ‘niet’<br />

THE KYOTO climate change pact looks to be in<br />

some trouble after the European Commission<br />

warned that 13 <strong>of</strong> the European Union’s 15<br />

member states were set to miss their emission<br />

reduction targets by a huge margin.<br />

And in a separate development, Russia appeared to<br />

turn its back on the protocol.<br />

<strong>The</strong> 1997 United Nations’ treaty is seen as the<br />

world's only chance to reduce global warming in a<br />

meaningful way <strong>and</strong> requires major industrialised<br />

countries to slash their 1990 greenhouse gas<br />

emissions.<br />

However, Margot Wallstrom, the EU's environment<br />

commissioner, warned only two countries —<br />

Sweden <strong>and</strong> the UK — were on track to meet the<br />

EU's target <strong>of</strong> cutting 1990 greenhouse emissions<br />

by 8% before 2010 <strong>and</strong> that the other 13 EU<br />

member states would easily miss that goal.<br />

Austria, Belgium, Denmark Irel<strong>and</strong> <strong>and</strong> Spain<br />

were the worst <strong>of</strong>fenders, the report said, while<br />

the UK was forecast to overshoot the EU's<br />

target by a comfortable margin <strong>of</strong> 1.4% <strong>and</strong><br />

Sweden by 3.3%.<br />

That compared with Spain undershooting the<br />

target by 33.3% <strong>and</strong> Irel<strong>and</strong> by 26.8%.<br />

‘Trucks <strong>and</strong> cars main culprit’<br />

Carbon dioxide emissions from cars <strong>and</strong> trucks<br />

were the main culprit, the report said, <strong>and</strong><br />

continued to grow at an alarming rate. Ms<br />

Wallstrom warned that unless specific policy<br />

changes were made within 12-18 months, the<br />

trend would not be reversed.<br />

Maglev train sets speed record<br />

JAPAN'S superfast Maglev train has broken its<br />

own world speed record, reaching 361mph<br />

(577.6 km/h) during a test run.<br />

<strong>The</strong> new speed, set by a three-car train using<br />

magnetic levitation (maglev) technology on an<br />

experimental track west <strong>of</strong> Tokyo, edged up<br />

from the previous record <strong>of</strong> 360 mph set in<br />

November 2003, the Japanese Railway<br />

Technical Research <strong>Institute</strong> said.<br />

Maglev is part <strong>of</strong> a Japanese government<br />

project to develop faster, quieter trains.<br />

Japan's conventional bullet trains, introduced<br />

in the 1960s, are already among the world's<br />

fastest.<br />

Once at speed, the maglev train hovers 10mm<br />

above the track by means <strong>of</strong> the principle <strong>of</strong><br />

attraction or repulsion <strong>of</strong> magnets — superconducting<br />

coils in the train, <strong>and</strong> under <strong>and</strong> on<br />

both sides <strong>of</strong> the track, raise it, propel it<br />

forward, <strong>and</strong> guide it along the track.<br />

Suspended in the electromagnetic fields, the<br />

train creates little noise or vibration, while the<br />

track is not subject to wear. It has been tested<br />

since 1997 at the test track in Yamanashi, 60<br />

miles west <strong>of</strong> Tokyo, where it has logged a total<br />

<strong>of</strong> 207,000 miles <strong>and</strong> carried 63,934 persons.<br />

A similar German-built system, was recently<br />

launched between Shanghai city <strong>and</strong> Pudong<br />

airport, <strong>and</strong> maglev trains are due to connect<br />

Berlin <strong>and</strong> Hamburg from 2005.<br />

World<br />

At the moment, the Kyoto accord is not legally<br />

binding because not enough countries have<br />

ratified it. Under a complex formula, this can only<br />

happen if the nations involved account for 55%<br />

<strong>of</strong> the world's greenhouse gas emissions.<br />

This critical mass has not yet been reached<br />

because <strong>of</strong> the refusal <strong>of</strong> America — the world's<br />

biggest polluter— to commit to the protocol.<br />

Kyoto's supporters had been hoping that Russia<br />

would ratify it instead.<br />

However, a top Kremlin aide said that Russia, the<br />

world's fourth biggest polluter, would do no such<br />

thing. "In its current form the Kyoto protocol<br />

places significant limitations on the economic<br />

growth <strong>of</strong> Russia," said Andrei Illarionov, an<br />

adviser to President Vladimir Putin.<br />

Above: Maglev at<br />

Shanghai Pudong Airport.<br />

Left: record-breaking<br />

Japan Maglev

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