Fundamental Communication and Facilitation Skills in Training ...
Fundamental Communication and Facilitation Skills in Training ...
Fundamental Communication and Facilitation Skills in Training ...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Let’s Let s rem<strong>in</strong>d ourselves of some basics<br />
Closed-ended Closed ended questions:<br />
� Closed-ended questions produce short answers, often<br />
“yes“ or “no“<br />
� They can be used to check <strong>in</strong> with the group, for example,<br />
to f<strong>in</strong>d out whether or not they underst<strong>and</strong> the material or<br />
are ready to move to the next topic<br />
� Closed-ended questions can also be useful when the tra<strong>in</strong>er<br />
is try<strong>in</strong>g to uncover specific <strong>in</strong>formation or make a po<strong>in</strong>t<br />
� Closed-ended questions are not useful when tra<strong>in</strong>ers are<br />
try<strong>in</strong>g to help participants develop their own reflections,<br />
<strong>in</strong>sights, conclusions, <strong>and</strong> make connections among issues<br />
<strong>and</strong> learn<strong>in</strong>g po<strong>in</strong>ts<br />
3
Change language