Fundamental Communication and Facilitation Skills in Training ...

Open-ended Open ended questions:
Continued
� Open-ended questions produce in-depth responses, and
engage learners more fully in discussions and activities
� Open-ended questions are more effective in helping
retaining learning because they engage learners in processes
of exploration, analysis, synthesis. They foster creativity
� Open-ended questions begin with
“how,“ “what,“ “when“, “in which ways“ “for what
purpose”... If possible, avoid/limit “Why”
� They do not have a “yes” or “no” answer
� Very useful to challenge attitudes hindering learning
objectives
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