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ably brought into the position where they could compare the situation of themselves, their de- partment or the whole company at different points in time. Name Position CMMI Experience Experience at A-Suppliers A1 Process Coach 10 years > 15 years A2 Head of QM 8 years > 15 years A3 Former CIO, now Board Member ~5 years > 15 years A4 SW Developer, Project Leader ~5 years > 15 years A5 Process Coach ~5 years 12 years A6 SW Developer, SW Architect ~5 years 8 years A7 Head of a PG unit 12 years 5 years A8 Former Head of PG ~5 years 13 years Table 1: Data of Interviewees The recorded interviews were transcribed and afterwards coded and pre-analysed with At- las.ti, a software for qualitative content analysis (Muhr 1991). Anonymisation was chosen since it was requested by the organization. Where necessary, the sensitive data in the interviews is replaced by paraphrasing in square brackets ( [paraphrase] ). The pre-final analysis of the case is based on a code-name schema. We agreed on it in advance but during the analysis it was constantly under change. The final code-names are listed in the following Figure 1. To achieve an adequate level of validity we used multiple sources of evidence. Most of the data we gathered with the transcriptions of the interviews. Then, we participated on a guided tour through the production area as well as the software development office where also the interviews were conducted. After each interview and during the lunch and coffee breaks we prepared protocols of the past interviews. We focused especially on context information as Full paper GEY & FRIED EGOS conference 2012, Sub-theme 15 6
well as emotional conditions of ourselves and the interviewees. After the first content analysis cycle we had two key interviewees as reviewers. 4. Findings Figure 1: Keywords The investigated organization “A-Suppliers” acts in the automotive technology sector and produces electronic control units which includes systems for ABS, ESP, exhaust and engine controls. They employ about 5.000 system developers whereas about 3.000 are directly Full paper GEY & FRIED EGOS conference 2012, Sub-theme 15 7
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