Pier Luigi Sigismondi - Winning through - Unilever

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Higher perceived Quality by our consumers...

Complaints Incidents Product Superiority

-‐28%

'09 '12 Oct YTD

-‐ 75%

'09 '12 Oct YTD

17%

59%

'09 '12 Oct YTD

Win

Parity

Loss

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Backbone of Sustainable & Profitable Growth for Unilever… SALES ENVIRONMENTAL IMPACT 1 2 3 GROSS MARGIN 2009 2015 %TO GROWTH MARGIN & CASH USLP Service + Quality Savings & Cash Sustainability

Higher perceived Quality by our consumers... Complaints Incidents Product Superiority -‐28% '09 '12 Oct YTD -‐ 75% '09 '12 Oct YTD 17% 59% '09 '12 Oct YTD Win Parity Loss

Page 1 and 2: WINNING THROUGH CONTINUOUS IMPROVEM
Page 6 and 7: More products on shelf = More Growt
Page 8 and 9: We are investing for Growth... Capi
Page 10 and 11: Powerhouse of Savings & Cash delive
Page 12 and 13: Our Supply Chain is making a REAL d
Page 14 and 15: Global Scale A phenomenal internati
Page 16 and 17: Local Agility Supply Chain Segmenta
Page 18 and 19: Speed is our Currency FASTER INNOVA
Page 20 and 21: Excellence is a journey... not a de
Page 23: THANK YOU

Pier Luigi Sigismondi - Winning through - Unilever

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