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Are your ITIL and your SOA services aligned ? Alain Wegmann ...

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• Systems are specified:<br />

4. SEAM Example<br />

SEAM Notation<br />

– by their behavior<br />

(black-box, system as a whole),<br />

et<br />

– by their construction<br />

(white box, system as a composite)<br />

• The pictogram describes<br />

the nature of the system.<br />

(c) EPFL, 2009<br />

17<br />

[whole]<br />

[composite]<br />

people IT system business<br />

system<br />

18

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