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Vigorous sales spur more outlet growth - Value Retail News

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COvER STORy<br />

Outlet Center Sales<br />

<strong>Value</strong> <strong>Retail</strong>’s<br />

global approach<br />

builds <strong>sales</strong><br />

<strong>Value</strong> <strong>Retail</strong>’s marketing to international<br />

shoppers is paying off.<br />

For 2009 the developer’s nine <strong>outlet</strong><br />

villages in Europe welcomed <strong>more</strong> than<br />

25 million international visitors who<br />

helped produce a 52-percent increase in<br />

tax-refunded <strong>sales</strong> compared to 2008.<br />

Shoppers from Southeast Asia<br />

produced a 76-percent increase in<br />

tax-refunded <strong>sales</strong>, and shoppers from<br />

China nearly doubled their spending to a<br />

97-percent increase in tax refunds.<br />

Southeast Asians represent 9 percent<br />

of <strong>Value</strong> <strong>Retail</strong>’s tax-refunded <strong>sales</strong>, and<br />

Chinese visitors represent 24 percent<br />

of those <strong>sales</strong>. China is <strong>Value</strong> <strong>Retail</strong>’s<br />

fastest-growing non-EU market.<br />

Collectively, in Q4 2009 the Villages recorded<br />

an average spend per tax refunded<br />

transaction of €281. Brazilians purchase<br />

the most in the tax-refund category, with<br />

an average spend of €297 per transaction,<br />

an increase of 6 percent compared to Q4<br />

2008. Southeast Asians have an average<br />

spend of €243, up 4 percent from 2008.<br />

Dalton Park sees<br />

solid <strong>growth</strong><br />

ING’s Dalton Park ended 2009 on a<br />

high note with total <strong>sales</strong> for January to<br />

December up 8.5 percent, and comparative<br />

space <strong>sales</strong> up 8 percent. Spend per<br />

head was up by 4 percent, and footfall also<br />

increased by 4 percent (2.3 million through<br />

the door versus 2.2 million in 2008).<br />

Paul Donaghue, area manager for Marks<br />

& Spencer, says he is delighted with the<br />

performance of the Dalton Park unit.<br />

“The Marks & Spencer <strong>outlet</strong> store<br />

at Dalton Park delivered its best-ever<br />

Christmas trading and also broke quite a<br />

<strong>sales</strong> record on the way. Despite the current<br />

challenging economic environment,<br />

M&S <strong>outlet</strong> at Dalton Park delivered a<br />

vast like-for-like <strong>sales</strong> <strong>growth</strong>. We’ve also<br />

experienced a big increase in customer<br />

conversion and average spend values in<br />

the past 12 months.”<br />

4 INteRNatIONaL OutLet JOuRNaL SPRiNg 2010<br />

ING’s seven-year-old Dalton Park <strong>outlet</strong> center in Murton, England saw healthy increases<br />

in both <strong>sales</strong> and footfall for 2009.<br />

The 160,000-sf center, which opened<br />

in 2003, is in Murton, England, 30 minutes<br />

from Newcastle.<br />

Land Securities sees<br />

7 percent holiday boost<br />

Two <strong>outlet</strong> properties in the UK, the<br />

320,000-sf Galleria in Hatfield and the<br />

324,030-sf Gunwharf Quays in Portsmouth,<br />

each saw a 7 percent increase in<br />

<strong>sales</strong> during the Christmas trading period.<br />

Both <strong>outlet</strong> centers are owned and<br />

managed by Land Securities and have<br />

continued to flourish despite the overall<br />

economy.<br />

Gunwharf Quays, which opened in<br />

2000, saw a 4.4 percent increase in footfall<br />

over Christmas compared with 2008,<br />

with many retailers reporting record <strong>sales</strong>.<br />

The Galleria, which opened in 1998,<br />

saw spend per head up 7 percent and<br />

leisure <strong>sales</strong> up <strong>more</strong> than 8 percent<br />

year-on-year for the fourth quarter.<br />

even bad weather<br />

doesn’t dampen<br />

Bideford <strong>sales</strong><br />

January trading figures for Atlantic<br />

Village in Bideford, England, were up 20<br />

percent compared to 2009. The 95,000sf<br />

center, owned by Development<br />

Securities PLC and leased by Realm, has<br />

been riding a crest of new openings and<br />

higher footfall. In 2009, Café Lily’s, M&S<br />

Outlet, Hush Puppies and Yeomans Outdoors<br />

opened in the center, and Cotton<br />

Traders increased its space to become its<br />

largest unit in the UK.<br />

Even a spell of bad weather in early<br />

January – which forced the 10-yearold<br />

center to close for almost two days<br />

-- didn’t significantly affect <strong>sales</strong>, says<br />

center manager Jane McLeod.<br />

“We’re bucking the trend with our retail<br />

performance,” she says. “We have seen<br />

a significant upturn in <strong>sales</strong>, especially on<br />

luggage, footwear and outdoor clothing<br />

ranges. With such a good start to the year<br />

we can only see it getting better. Obviously<br />

our trading success has not gone unnoticed<br />

… we already have a number of blue chip<br />

brands lined up to join us in 2010.”<br />

Kids clothes fly<br />

at McG centers<br />

McArthurGlen’s seven UK designer<br />

<strong>outlet</strong> centers enjoyed strong Christmas<br />

trading, despite suffering through the<br />

coldest winter in decades.<br />

From Nov. 30, 2009 to Jan. 3, 2010,<br />

<strong>sales</strong> increased 4 percent at McArthur-<br />

Glen’s seven centers compared to the same<br />

selling period last year. The real portfolio<br />

(Continued on page 6)

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