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Crouching Tiger, Roaring Dragon: - Travel News Digest

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22 hospITALITy November 2011 · TRAVEL NEWS DIGEST<br />

Non-traditional solutions<br />

push hotel revenues up<br />

Hoteliers are now increasingly<br />

employing non-traditional<br />

distribution channels such as<br />

maximising online bookings<br />

through websites to push up<br />

their revenues.<br />

Kenneth Gatchalian,<br />

Waterfront Philippines Inc<br />

president, says the hotel’s tollfree<br />

reservation line delivered<br />

Hotels investing in IT<br />

In a bid to improve guest experience,<br />

the hospitality industry<br />

is now spending more on Information<br />

Technology. Hoteliers<br />

are investing in mobile technology<br />

in a big way to equip their<br />

workforces, improve operational<br />

efficiencies and enhance<br />

the customer experience in a<br />

better way.<br />

Hospitality companies are<br />

also investing in new technology<br />

Hotel Leela<br />

to sell<br />

Kerala property<br />

The Leela Group is set to sell its<br />

property, Leela Resorts Kovalamin<br />

Kerala, to NRI industrialist<br />

Ravi Pillai for `500 crore to ease<br />

its debt burden, the Economic<br />

Times said citing the group’s<br />

chairman CP Krishnan Nair.<br />

Leela will subsequently enter<br />

into a management contract with<br />

Pillai to manage the property for<br />

30 years. Leela Venture, a listed<br />

company, had accumulated debts<br />

of `3,830 crore at the end of FY11<br />

significant results and has<br />

become a principal source of<br />

revenue generating its own<br />

steady stream of sales for the<br />

company.<br />

Bookings from the website<br />

have also registered an increase<br />

from 3,261 room nights in 2009<br />

to 3,701 in 2010 and a noted 20%<br />

revenue increase. Gatchalian<br />

and wireless networks to handle<br />

data volumes and increasing<br />

demands for high-speed<br />

access from the customer and<br />

mobile workforce, according to<br />

the Motorola Solutions 2011 Hospitality<br />

Market Barometer. The<br />

research also points out that<br />

smartphones, tablets and mobile<br />

applications are the new trends<br />

moving into 2012 in the hospitality<br />

industry.<br />

owing to capital expenditure of<br />

over `4,000 crore, which is currently<br />

underway. The company<br />

has been looking to sell properties<br />

across the country to cut its<br />

debt. The Nairs are also believed<br />

to be contemplating selling their<br />

soon-to-launch The Leela Palace<br />

Kempinski hotel in Chennai to<br />

the same buyer. In March again,<br />

the company announced plans<br />

to sell an IT park in Chennai for<br />

`950 crore.<br />

said efforts will be made to<br />

send representatives to<br />

trade shows, develop key<br />

linkages and increase<br />

promotion<br />

efforts.<br />

IHCL’s Gateway Hotels<br />

expands footprint in Gujarat<br />

Gateway Hotels and Resorts, a<br />

part of Taj Group of Hotel , has<br />

launched its new hotel at Gir,<br />

popularly known as a home<br />

to Asiatic lions and one of the<br />

major tourist destinations in<br />

Gujarat. The Gateway Hotel<br />

Gir Forest, with 28 rooms, is the<br />

fourth hotel by the company in<br />

the state. “With this opening, we<br />

endeavour to pioneer new and<br />

Spa trends and performance<br />

Spas operating in hotels and<br />

resorts don’t necessarily ride the<br />

same performance wave as their<br />

hosting properties. Varying factors,<br />

such as the economic climate<br />

and travel demand, impact<br />

both spa and hotel/resort performance<br />

independently. According<br />

to an independent research<br />

company Intelligent Spas covering<br />

spas operating in the Asia-<br />

Pacific region, in 2009 revenue<br />

unique destinations. While Gir<br />

Forest needs no introduction,<br />

we feel that there is great scope<br />

to develop tourism and hospitality<br />

here. We are happy to have<br />

received support and encouragement<br />

from the state government<br />

and hope to grow and expand in<br />

the state,” said P K Mohankumar,<br />

chief operating officer, the<br />

Gateway Hotels & Resorts.<br />

per visit was up by 8% whilst<br />

the hotels and resorts they were<br />

located in reported an 11% drop<br />

in average daily rate. The report<br />

also states that only half (49%)<br />

of hotel and resort spa visits are<br />

from people staying at the accommodation<br />

property.<br />

Other key findings of the report<br />

are:<br />

• Between 2008 and 2010, the<br />

Wyndham Hotel<br />

Group signs<br />

agreements with<br />

3 hotels in India<br />

Wyndham Hotel Group, LLC,<br />

the world’s largest hotel company<br />

based on number of<br />

hotels and part of Wyndham<br />

Worldwide Corporation today<br />

announced its expansion in<br />

India with the signing of agreements<br />

to franchise three hotels<br />

under its Wyndham Hotels<br />

and Resorts and Ramada<br />

brands: a luxurious, 154-room<br />

Wyndham Grand property in<br />

Agra, and two new-construction<br />

Ramada properties in<br />

Alleppey and Ghaziabad. Set<br />

to strengthen the company’s<br />

presence in India, these properties<br />

add to Wyndham Hotel<br />

Group’s 14 hotels already in<br />

operation and the 15 properties<br />

that are currently under development<br />

in the country. Joining<br />

the Wyndham Hotels and<br />

Resorts brand’s distinguished<br />

Wyndham Grand Collection is<br />

the 154-room Wyndham Grand<br />

Agra, scheduled to open by the<br />

end of 2011. The hotel is owned<br />

by Shekhar Resorts Limited,<br />

which is exploring additional<br />

hotel opportunities in India’s<br />

Northern area.<br />

average revenue per available<br />

treatment hour fell by 18%.<br />

• The majority of hotel and<br />

resort spas within the Asia-<br />

Pacific region have less than<br />

10 treatment rooms.<br />

• Spa revenue per employee<br />

dropped by 5% between 2008<br />

and 2010, and the number<br />

of employees per spa<br />

decreased by 9% during the<br />

same period.

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